BT (British Telecom)

BT (British Telecom) Outage Report in Wombourn, Staffordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wombourn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wombourn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wombourn, Staffordshire, England 01/24/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wombourn, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, West Bromwich, Walsall, Dudley, Wolverhampton, Kidderminster, Burntwood, Oldbury, Bilston, Smethwick, Telford, Wednesbury, Stourbridge, Cannock and Tipton.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomBirmingham Total Blackout
United KingdomWest Bromwich E-mail
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wombourn, England

Latest outage, problems and issue reports in Wombourn and nearby locations:

  • KittykatClaire Claire B 💜 (@KittykatClaire) reported from Willenhall, England

    @HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?

  • pcarnduff Paul Carnduff (@pcarnduff) reported from St. Georges and Priorslee, England

    @bt_uk thanks but a 92 year old on her own with no other close family and the phone being her only contact should be. Luckily enough it has started working again after 2 days (which was odd as you said there was no local fault) so now trying to get through to cancel the engineer

  • Truss17Jayne Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England

    @bt_uk is there a problem- West Midlands?

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!

  • AussieHarj Harj ‘Hans Gruber Appreciation Society’ (@AussieHarj) reported from Walsall Wood, England

    @btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!

  • Truss17Jayne Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England

    @bt_uk I need to report elderly persons landline not working. Please help

  • mattylarsen2 Matty Larsen (@mattylarsen2) reported from Halesowen, England

    @bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt

  • ajhackwood Hackwood Electrical (@ajhackwood) reported from Dudley, England

    Bloody hell @btsport who let this guy ask the stupid questions?

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!

  • jhavfc Jess (@jhavfc) reported from Birmingham, England

    Really annoyed with @bt_uk and @PrimeVideo - Twice in 10 minutes the app has just closed down for no reason. Paying good money to watch the football and the app is completely unstable.

  • gray_schofield Gray Schofield (@gray_schofield) reported from Birmingham, England

    @England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    @bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    @bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

  • HughesGriffiths TrisGriffithsHughes (@HughesGriffiths) reported from Birmingham, England

    @bt_uk My network won't let me text that number. We've been having issues since Saturday. VOL053-7950565794178

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..

  • CJBlacksmith Courtney (CJ) James (@CJBlacksmith) reported from Birmingham, England

    @btbusinesscare @BTBusiness what's the contact number for customer services please ?

  • AmazingAJ87 AJ (@AmazingAJ87) reported from Willenhall, England

    @bt_uk why had my Internet been down for over an hour now?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • phwandjes Jane Williams (@phwandjes) reported

    @bt_uk So I called, got an automated message told to hang up and wait for text...Great I thought No text...not great And WiFi getting worse Will try again tomorrow, hoping for a better outcome @bt_uk

  • Stoko90 Stoko1990 (@Stoko90) reported

    @Peety_Editor @btsport Hes abar a yard offside. Wtf is going on. Just imagine this was a must win game. Needs looking at this. Bad week for uefa

  • markbtuk Mark (@markbtuk) reported

    @AmyRoseAlder @WeAreOpenreach Did you get a reply to this Amy? Is @bt_uk your service provider?

  • jenijones40 Jeni Jones (@jenijones40) reported

    @btsport absolutely appalling service from you continually for sports channels. My husband far too polite - waste of money and time. Every time try to watch something there is no service and followed by umpteen minutes on the phone trying to sort it out! #sendanengineer

  • Grudge606 Grudge606 (@Grudge606) reported

    @LFC @fcmidtjylland What a joke of a penalty. No replays either. @btsport - please get rid of Peter Walton - he hasn't got a single - VAR DECISION - right. Chats utter garbage. Fully

  • NathanAntonyBr1 ⭐⭐Nathan⭐⭐Brown⭐⭐* (@NathanAntonyBr1) reported

    @BTSport replays are rubbish. For what people pay monthly we deserve a better service than what we're currently getting.

  • ClaireJacques12 Claire Jacques (@ClaireJacques12) reported

    @OpenreachHelp @bt_uk I really need help to get my fibre connected - ordered 3 months ago duct is in,cable needs pulling through and connecting to house this is a welfare case and you are now not helping me - I am at my wits end

  • LynnieBeale Lynne Julia Beale (@LynnieBeale) reported

    @bt_uk never ever have I known a company be so awful. Transfer to fibre optic has just about finished me off. You should be ashamed at how appalling your service is. Hours spent on the phone, no customer service whatsoever

  • markhoundhine Mark Hine (@markhoundhine) reported

    So it transpires that @WeAreOpenreach aren’t carrying out the work I need due to current Covid restrictions & @bt_uk didn’t know! Very poor communication from both companies not only with each other but also to the end user, it only took 5 unattended appointments to be told! #bt

  • JeffersWO1 Warrant Officer1 Jeff Crawford RN (@JeffersWO1) reported

    So @bt_uk after a year onto you with copious amounts of excuses why the fibre sitting outside my door is not connected you inform me my address is not on this rollout? Even though my post code is on your Facebook advert for fibre....utterly despicable way to treat people.