BT (British Telecom)

BT (British Telecom) Outage Report in Wombourn, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wombourn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wombourn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wombourn, Staffordshire, England 02/15/2026 13:20

February 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wombourn, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, Burntwood, Wednesbury, Walsall, Telford, Smethwick, West Bromwich, Tipton, Dudley, Kidderminster and Bilston.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wombourn, England

Latest outage, problems and issue reports in Wombourn and nearby locations:

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻

  • ajhackwood Hackwood Electrical (@ajhackwood) reported from Dudley, England

    Bloody hell @btsport who let this guy ask the stupid questions?

  • AussieHarj Harj ‘Hans Gruber Appreciation Society’ (@AussieHarj) reported from Walsall Wood, England

    @btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!

  • KittykatClaire Claire B 💜 (@KittykatClaire) reported from Willenhall, England

    @HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Birmingham, England

    @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

  • LexieFoxy Alexandra Fox (@LexieFoxy) reported from Dudley, England

    Dear scammers if you're going to pretend your @BT_UK Don't use a mobile. D'oh. Although flip the telephone preference service doesn't work.

  • CJBlacksmith Courtney (CJ) James (@CJBlacksmith) reported from Birmingham, England

    @btbusinesscare @BTBusiness what's the contact number for customer services please ?

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    YOUR SERVICE IS **** #btsport

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    @btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!

  • njhcricket Neil (@njhcricket) reported from Willenhall, England

    @handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.

  • pcarnduff Paul Carnduff (@pcarnduff) reported from St. Georges and Priorslee, England

    @bt_uk thanks but a 92 year old on her own with no other close family and the phone being her only contact should be. Luckily enough it has started working again after 2 days (which was odd as you said there was no local fault) so now trying to get through to cancel the engineer

  • ATID69 RICH BAGGIES (@ATID69) reported from Walsall Wood, England

    @England @bt_uk They need to improve in all areas before next weekend. Take Grealish out that side and there piss poor

  • AmazingAJ87 AJ (@AmazingAJ87) reported from Willenhall, England

    @bt_uk why had my Internet been down for over an hour now?

  • Truss17Jayne Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England

    @bt_uk is there a problem- West Midlands?

  • Shamimstokes Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England

    @bt_uk no phone or wifi for a week! Thank goodness for the mini hub although could do with 2-3 as constantly having to move it round the house to get some signal. Only a week to go until you fix it, yay!!!

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

  • debbieward2000 Debbie Ward 🌍 (@debbieward2000) reported from Albrighton, England

    @bt_uk Thanks Mat, I’d rather email that info pls. Also I’m no longer an account holder which I think might be part of the issue why I didn’t receive a returns pack last time. Thanks.

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

  • mattylarsen2 Matty Larsen (@mattylarsen2) reported from Halesowen, England

    @bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt

  • goldback wayne harrison (@goldback) reported from Wednesfield, England

    @btsport poor commentary team tonight. Ian Darke and Lucy Ward just kept on about Leeds all night, even went through the Leeds bench telling us who played for the U23..Darke actually worked out which one was Neto tonight, last time he was Neves or Moutinho

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Lazlovictor Richard Leslie Lewis 💙theNHS (@Lazlovictor) reported

    @BTCare trying to log in to the BT site but it just keeps bouncing me back to the login page. #bt

  • braemar88 Aidan Brennan (@braemar88) reported

    Really disappointing service from @bt_uk today. Engineer never showed up and no explanation.

  • DavidColeman33 David Coleman (@DavidColeman33) reported

    Currently a @BTCare residential FTTH customer and desperately want to switch the account to @btbusinesscare. But I'm told that I have to see out my residential contract! How dreadful ☹. No such problem at my other location moving from @virginmedia residential to business!

  • ZachKappa ZachhKappa (@ZachKappa) reported

    Don't even know what to do about my internet anymore, can't upgrade it, constant 200 ping spikes on ethernet, tried everything, @bt_uk sent like over 15 engineers to my house and still have not fixed the problem cbaaaaa

  • brookemichele87 Brooke Austin (@brookemichele87) reported

    @bt_uk amazing customer service from Danny in Newcastle branch!!! #happycustomer

  • Jenn_Fairclough Jenn (@Jenn_Fairclough) reported

    @bt_uk Having a nightmare with service from BT. No landline or broadband for nearly 5 wks. Case keeps being closed, despite acknowledgment of a fault. Ringing call centre 3/4 a wk. Engineers have missed 5 appts now. Poor communication. Not sure how to get this resolved now.

  • michaaeel1991 michael (@michaaeel1991) reported

    @bt_uk hi there - we were due compensation for a delay to our service installation by about 2 months. I was told this would show on my account within about 14 days but so far can’t seem to see it and today for a bill for £29.99. Is there a way to check when it will show? Thanks

  • lornaedridge80 Lorna Edridge (@lornaedridge80) reported

    @bt_uk I am supposed to have an open reach engineer come out today between 8-1 still not turned up and been advised they have marked the job as completed .... 4th time this has happened ...... terrible service!!!!

  • lornaedridge80 Lorna Edridge (@lornaedridge80) reported

    @bt_uk Sky customer

  • JamesDMuir James D Muir (@JamesDMuir) reported

    @bt_uk just wondering if you have any known issues in the IP17 area? All of my devices are unable to connect to the internet. I’m using 4G on my phone.