BT (British Telecom)

BT (British Telecom) Outage Report in Wombourn, Staffordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wombourn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wombourn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wombourn, Staffordshire, England 02/05/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Wombourn, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Kidderminster, Birmingham, Oldbury, Burntwood, Wolverhampton, Telford, Cannock, Walsall, Ryton, West Bromwich, Dudley, Bridgnorth, Stourbridge, Tipton and Kingswinford.

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City Problem Type Report Time
United KingdomKidderminster Phone
United KingdomBirmingham Phone
United KingdomOldbury Internet
United KingdomBirmingham Wi-fi
United KingdomBurntwood Internet
United KingdomBirmingham Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Wombourn, England

Latest outage, problems and issue reports in Wombourn and nearby locations:

  • ColinEgginton Colin Egginton (@ColinEgginton) reported from Kidderminster, England

    @SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.

  • nickprocter27 Nick Procter (@nickprocter27) reported from Birmingham, England

    @steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻

  • slogan1980 Scott Logan (@slogan1980) reported from Birmingham, England

    @btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below

  • Jamz121 Jamz (@Jamz121) reported from Birmingham, England

    @chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad

  • lensawag1 Leanne (@lensawag1) reported from Dudley, England

    I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone

  • MsLianC Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish

  • Chr1spyduck Chris Lane (@Chr1spyduck) reported from Wombourne, England

    @btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.

  • CraigyLowe Craig (@CraigyLowe) reported from Birmingham, England

    @bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.

  • DaCraik64 David Craik - EU Citizen - Dinasyddwr UE (@DaCraik64) reported from Kidderminster, England

    @bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.

  • StrideSteve Steve Stride (@StrideSteve) reported from Birmingham, England

    Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !

  • leemulliss123 lee mulliss (@leemulliss123) reported from Birmingham, England

    @btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.

  • MsLianC Lian Cole (@MsLianC) reported from Wednesfield, England

    @Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x

  • Shamimstokes Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England

    @bt_uk shocking service today from your telephone team! Fobbed off!

  • MsLianC Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @carolcorbett31 @bt_uk You can cancel for one month just call in

  • Joninwhite Old and Gold (@Joninwhite) reported from Wolverhampton, England

    @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • FrancisAshton1 Francis Ashton 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿#torysout #GE23 (@FrancisAshton1) reported

    @DreyfusJames @bt_uk I had such a problem with them too. Last year they cut me off but said it was my fault then after a series of lengthy on hold calls turns out it was them!! No apology, no Internet for a week and now no bt!!!

  • bobfarrell 👀 (@bobfarrell) reported

    @DreyfusJames @bt_uk Engineers are good at installing the physical aspects of the service. Not so hot at troubleshooting wireless connectivity issues.

  • IwasOnlyThere Leigh (@IwasOnlyThere) reported

    @DreyfusJames @bobfarrell @bt_uk Buy your own router. Can use it with any service provider going forward. Much better than these crap things ISP's supply.

  • toucanjester MrC 🛸 (@toucanjester) reported

    @DreyfusJames @bt_uk I sympathise James. I used to be an engineer with BT but left because quite frankly they were a useless company to work for.They care more about share holders, line manager bonuses & stats.Customer service, health & safety & employee welfare we’re seldom a priority

  • JustBusyWriting OnlyMe (@JustBusyWriting) reported

    @DreyfusJames @bt_uk Had issues for years with BT unfortunately due to reliance on old copper based cables that really aren’t fit for purpose in internet times. Every time it rained, the connection went. We changed supplier and had fibre-to-the-door cables fitted. No problems since.

  • beddows_keith Keith Beddows (@beddows_keith) reported

    @DreyfusJames @bt_uk I feel you pain pal, every morning and every evening without fail my broadband speed drops to almost non existent. When contacting bt the signal is back to normal🤬🤬nothing wrong g apparently. Although I am on my 4th router.

  • JimMcLe75772507 Is this real ? (@JimMcLe75772507) reported

    @DreyfusJames @bt_uk I wrote to the CEO of BT about my complaint, they appointed an Executive to have oversight of the resolution. I documented progress & insisted on regular calls for updates. Cumbersome yes but all sorted & mine was a tricky issue which required detailed engineering investigation

  • samjjones73 Samantha Jane Jones (@samjjones73) reported

    @DreyfusJames @bt_uk I used to work for BT so I was with them for years. Service wasn’t great, but it was free as part of a benefits package. As soon as I left I switched to Sky. We haven’t had any problems with their service

  • toucanjester MrC 🛸 (@toucanjester) reported

    @DreyfusJames @JustBusyWriting @bt_uk Today its usually fibre to the large green boxes (DSLAM) & then 🤞🏽 copper beyond. Unfortunately there is aluminium & even paper insulated wires still in the ground. Underground boxes flood easily especially after a storm, wires get rubbed down in the trees if it’s pole fed

  • jamesbrooks94 James (@jamesbrooks94) reported

    @bt_uk Just spent an hour and a bit on the phone with one of your advisors with no resolution. MSO in our area, advisor 3 days ago said they’re sending EE box out, not turned up. Now being told we can’t have one. Estimated fix date is 15d after incident date. Please help.