BT (British Telecom)

BT (British Telecom) Outage Report in Wombourn, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wombourn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wombourn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wombourn, Staffordshire, England 11/23/2025 05:15

November 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wombourn, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Oldbury, Birmingham, Wolverhampton, Dudley, West Bromwich, Tipton, Telford, Burntwood, Smethwick, Walsall, Kidderminster, Halesowen, Stourbridge, Kingswinford and Cannock.

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City Problem Type Report Time
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomWolverhampton Internet
United KingdomWolverhampton Internet
United KingdomBirmingham Internet
United KingdomDudley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wombourn, England

Latest outage, problems and issue reports in Wombourn and nearby locations:

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this

  • KittykatClaire Claire B 💜 (@KittykatClaire) reported from Willenhall, England

    @HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke

  • pcarnduff Paul Carnduff (@pcarnduff) reported from St. Georges and Priorslee, England

    @bt_uk thanks but a 92 year old on her own with no other close family and the phone being her only contact should be. Luckily enough it has started working again after 2 days (which was odd as you said there was no local fault) so now trying to get through to cancel the engineer

  • Truss17Jayne Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England

    @bt_uk is there a problem- West Midlands?

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    @bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!

  • ajhackwood Hackwood Electrical (@ajhackwood) reported from Dudley, England

    Bloody hell @btsport who let this guy ask the stupid questions?

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    @bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..

  • CJBlacksmith Courtney (CJ) James (@CJBlacksmith) reported from Birmingham, England

    @btbusinesscare @BTBusiness what's the contact number for customer services please ?

  • jhavfc Jess (@jhavfc) reported from Birmingham, England

    Really annoyed with @bt_uk and @PrimeVideo - Twice in 10 minutes the app has just closed down for no reason. Paying good money to watch the football and the app is completely unstable.

  • Truss17Jayne Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England

    @bt_uk I need to report elderly persons landline not working. Please help

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?

  • AmazingAJ87 AJ (@AmazingAJ87) reported from Willenhall, England

    @bt_uk why had my Internet been down for over an hour now?

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

  • mattylarsen2 Matty Larsen (@mattylarsen2) reported from Halesowen, England

    @bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt

  • HughesGriffiths TrisGriffithsHughes (@HughesGriffiths) reported from Birmingham, England

    @bt_uk My network won't let me text that number. We've been having issues since Saturday. VOL053-7950565794178

  • AussieHarj Harj ‘Hans Gruber Appreciation Society’ (@AussieHarj) reported from Walsall Wood, England

    @btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!

  • gray_schofield Gray Schofield (@gray_schofield) reported from Birmingham, England

    @England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SparklyG Safe infrastructure now! 🚶🏼‍♀️👨🏾‍🦼🚴🏽‍♂️ (@SparklyG) reported

    @bt_uk Hi, do your landlines support pulse dialling? i.e. will my old rotary phone work?

  • fusr2018 Tony Hardwick 🇪🇺🇬🇧 (@fusr2018) reported

    @bt_uk I am trying to sort out BTSPORT on SKyTV as an existing BT Broadband customer. I have been asked for my Sky viewing card number and it has been rejected by BT as not valid. However am now watching BT on Sky so that cannot be accurate, Please resolve /explain.

  • divadawni ⅅᎯᏇℕℐ 💋 (@divadawni) reported

    @btsport app not working and can’t even log onto BT account to try and sort 🤬🤬🤬

  • JackPlays93 Jack Johnston (@JackPlays93) reported

    @bt_uk Been trying to get BB installed since Monday, engineer couldn't install it due to faulty telephone pole, can't get a temporary 4G box sent out because I'm not a Halo customer. Doesn't seem like anyone is willing to help resolve this. I just want internet. What do I do?

  • Robertson784 Robertson78 (@Robertson784) reported

    @bt_uk My Internet has cut out numerous times today. Which affects my BT tv. I'm not sure I can tolerate another year of such an inadequate service provided by BT.

  • ErinRebecca97 Erin (@ErinRebecca97) reported

    Can you please explain why you’re trying to charge my mum for BT sport when there was no games on from March? She rang and cancelled yet you have no record of the phone call and now you’re expecting her to pay for a service which wasn’t even provided? @bt_uk @btsport

  • markcartercamb Mark Carter (@markcartercamb) reported

    @lynseyhipgrave1 @martinkeown5 @btsport Please use his correct name BigCharlatan Sam. Prepared to take a huge **** to help others to subvert FA rules. Hardly deserves a ‘cuddly’ nickname does it? How the hell is he allowed a job in football?

  • resarf1 Andrew Fraser (@resarf1) reported

    @bt_uk Major crackles on the line which happens to coincide with wet weather. It’s dry right now so not an issue.

  • Screeeeamer Jo Lucy (@Screeeeamer) reported

    @bt_uk @BT_Openreach That’s strange, no issues with my mobile at all today. This started 13th October and I still don’t have my broadband line can someone please take accountability and sort it - jo, lucy is my surname

  • jackwil56441521 jack wilson (@jackwil56441521) reported

    @EHuly @LUFC @bt_uk Must be down pal