BT (British Telecom)

BT (British Telecom) Outage Report in Wombourn, Staffordshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wombourn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wombourn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wombourn, Staffordshire, England 01/13/2026 14:35

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wombourn, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, West Bromwich, Dudley, Oldbury, Bilston, Smethwick, Telford, Wolverhampton, Kidderminster, Wednesbury, Stourbridge, Cannock, Tipton, Burntwood and Walsall.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWest Bromwich Internet
United KingdomBirmingham E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wombourn, England

Latest outage, problems and issue reports in Wombourn and nearby locations:

  • DaCraik64 David Craik - EU Citizen - Dinasyddwr UE (@DaCraik64) reported from Kidderminster, England

    @bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • em19rose94 Em 🌹 (@em19rose94) reported from Birmingham, England

    @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

  • Shamimstokes Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England

    @bt_uk shocking service today from your telephone team! Fobbed off!

  • Wolvesblogger Nathan Lloyd (@Wolvesblogger) reported from Wolverhampton, England

    Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.

  • nickprocter27 Nick Procter (@nickprocter27) reported from Birmingham, England

    @steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻

  • jokers_tailor Jozef Koztelo (@jokers_tailor) reported from Birmingham, England

    Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • lensawag1 Leanne (@lensawag1) reported from Dudley, England

    I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek

  • joshfoliee J O S H U A (@joshfoliee) reported from Birmingham, England

    Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

  • wildseawitch Carole Hiscock (@wildseawitch) reported from Cannock Wood, England

    @bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • AmuroWhiteDemon AmuroWhiteDemon (@AmuroWhiteDemon) reported from Wednesfield, England

    @bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

  • bonesjones Bönes Esq. (@bonesjones) reported from Dudley, England

    @thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • c1phermatrix Cypher (@c1phermatrix) reported

    @bt_uk All sorted thanks - called them direct on my lunch-hour. Resolved issue and saved on my bill. :)

  • JasonL_PH Jplph (@JasonL_PH) reported

    @bt_uk hi BT, can you please advise? Not a customer but believe contractors may have scratched my car. Customer services ask for acc no. Manage to get through to accounts(?) Who put me on hold then get cut off

  • DanWalker_UK DanWalkerUK (@DanWalker_UK) reported

    @bt_uk How do I cancel all my services (phone line, broadband, and sport) without having to call up? I'm assuming this is possible online (as it's 2021) and you've just hidden the option somewhere?

  • TheBunet46 John M.Burnet (@TheBunet46) reported

    @BTCare who's the idiot that came up with slogan for films, 'buy or own'? do u mean rent or own??

  • JoannaMG22 Joanna Goodman (@JoannaMG22) reported

    I have been on hold trying to arrange an appointment with @bt_uk - please, please, can you turn down the terrible music? I realise it's a massive divergence in musical taste, but now I'm writing up my incredibly negative experience with your company as a distraction ...

  • BowenOli Oli Bowen (@BowenOli) reported

    @bt_uk bit of a kick in the teeth to take half a days leave for an installation engineer visit when the engineer doesn’t show up and doesn’t make any contact. Not great customer service or a great start to a new contract is it?

  • DaveKarikas Dave (@DaveKarikas) reported

    @bt_uk Hi I have wifi calling enabled but it's so poor I keep dropping out. I'm sitting right beside the router (new router) and I'm on a FTTP connection. Does something on my BT account need to be activated so wifi calling works?

  • alix_white_ Alix (@alix_white_) reported

    @bt_uk A form with 28 days response time isn’t good enough. A full cab is an infrastructure problem, not one that I should be penalised for. Is there an escalation contact at open reach who can solve this?

  • ShilpaPennieP shilpa pennie p (@ShilpaPennieP) reported

    @bt_uk just spent ages banging head against a brick wall with chat service . So frustrating dealing with BT. In Feb I lost the will to live trying to get a 2nd Line. And Gave up Now I’m dealing with appalling broadband speeds. Promised 20Mbps Upload but stuck on 0.71Mbps

  • ionareads Iona (@ionareads) reported

    @btbusinesscare @bt_uk Thank you for the reply. Do you have the correct phone number? There’s no mobile signal where we live, so the call needs to be to the landline.