BT (British Telecom) Outage Report in Sunbury-on-Thames, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Paddington, Hampstead, Hammersmith, Brentford, Redhill, Hampton, Slough, Camden Town, Walton-on-Thames, Hounslow, Guildford, Wembley, Fulham and Tadworth.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Paddington |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Neil Franks
(@NeilFranks7) reported
from
Hounslow, England
@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk BT are refusing to help me,because they keep extending my phone and Briadband contract without my permission, that’s twice in a month, Iam to scared to call them just in case they extend it again without my acknowledgment
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Joshua Milton
(@miltipello) reported
from
Camden Town, England
Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk lost faith in BT ,rang BT yesterday by chance , only to find out that in December, a BT customer service advisor, only extended my contract until a further year without my permission, how bad is that, honestly I have lost my Trust with BT, people watch out.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so BT are extending contract s without the permission of the customer, so if you ring up for a fault, without your knowing the BT advisor extends it, so he can get a bonus,so people be careful it happened to me twice.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk how terrible is they I rang BT to multi room BT off, and without telling me, a BT customer service advisor, extended my contract, that is so bad, I only found out today when I rang for another reason, I thought BT to honest m, people watch out for Advisors Bad
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Steve Bernard
(@Bernie82_) reported
from
Wandsworth, England
Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09
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John Mitchell
(@prof_j_mitchell) reported
from
Camden Town, England
@bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk I don’t trust BT as, anymore,they are liars I rang BTto say if they could give a quote on sky products, but instead without my permission he extended my contract by 1 year,I rang to complain,but instead again without my permission he extended it by 2 yeas, how bad is that.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk I rang BT to say my BT stopped working, and got fixed then I said I want to renew my contract to see the deals BT had, but without my knowledge a BT customer advisor renewed my contract with out telling me in December when I rang for another reason How bad is that
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Jo Clennell
(@Geords) reported
from
Merton, England
Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk please my BT sport channel is not working it’s been turned off by BT why I don’t understand, Iam paying every month
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk fed up with BT internet, it keeps dropping , I keep ringing by customer services but they are not prepared to send anyone down to have a look , it’s been 6 months , begging them, when it drops it s messing everything up , but BT don’t care ,
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@bt_uk hey, I need help please
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@btbusinesscare hey guys. I need some help
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk BT advisor have lost the plot and they are conning , greedy driven by bonuses I just spoke Ashley she said e mails are sent and received 24 hours put in a complaint did not receive a acknowledgement but received that it’s already been closed but nothing been resolved yet
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peter
(@peter33266430) reported
from
Slough, England
@btsport BT sport no working for 4 days know , have rang up customer service 4 times today they don’t have a clue how to get it going
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk quite shocked by BT , I just rang to stop BT sport multi room ,in December, and then I rang yesterday to discuss my contact which was up in 26 feb this year , so without me know the customer advisor on extended my contract without my consent, don’t trust BT anymore
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk Fed up with BT sports channels not working for the last four days have rang them four times today and they are useless can’t even get it going
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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James Eaton
(@cradlefish) reported
@bt_uk Hi, I need to change my Mum's account over to my name. She died a couple of weeks ago. I can't get hold of a person when I call the support number.
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Lisah
(@lisahlisalisa) reported
@bt_uk The issue is your timescales. Monday 21st for an incident reported 3pm yesterday. Is that reasonable?
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LeslieBrown1963
(@LeslieBrown1963) reported
@bt_uk Trying to report telephone cables which have been cut to properties in an block of flats. I am not a customer of BT Upto 20 properties affected, can not speak with anyone due to automated service.
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EmMz RoSsEr
(@EmMZM75) reported
@bt_uk Why is there no mobile phone network coverage in Porth, RCT?
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Mya-Rose is a woman. Not a broken device.
(@AwokeRoseArisen) reported
@bt_uk 1/2 A few weeks ago, there was a large outage and my internet went down. Thus, I couldn't use my landline either. My mobile is on pay and go and thus calls & texts are v expensive, but I managed to find out from a family member that BT had been informed and would send an
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Cecilia Russell
(@cecilia83311624) reported
@bt_uk Well I have been trying to get help from BT for weeks. On the Isle of Iona, my house has intermittent phone line and no WiFi. You keep telling me there is a problem outside my house but no engineer has come to fix it.
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george ridgeway
(@toprefgeorge) reported
@btsportfootball @btsport @rioferdy5 Very poor match analysis Last night all about Manchester United next manager etc. No credit given to athletico Madrid on their performance. And also the referee match officials was excellent. No mention at all.
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David Shearsby
(@David_Shearsby) reported
How good would @ManUtd be with @rioferdy5 Paul Scholes and Owen Hargreaves. Even in their 40s they'd make Utd better. Utd are ****. @btsport are class.
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Ye are many...
(@dug) reported
@bt_uk Whole village is down.
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🏴 7 years till retirement
(@stevieG45) reported
@btbusinesscare BT you are the worst company I have ever had the misfortune to use. Hours of being past from staff member to staff member all of which had no idea how to fix my problem. Now you demand money from me or you will use bailiffs. Absolute bullies.