BT (British Telecom) Outage Report in Sunbury-on-Thames, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southall, Hammersmith, Hounslow, Paddington, Ealing, Wembley, Iver, Fulham, Kensington, Slough, Hampstead, Twickenham, Feltham and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| Southall |
Wi-fi | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Miss Carli Jay
(@MissCarliJay) reported
from
West Molesey, England
@bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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Gavin McLelland
(@gmac7000) reported
from
Merton, England
@bt_uk - internet down in SM4. Any update on the problem?
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Gayle
(@GByford75) reported
from
Merton, England
@bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks
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Jobless Azzy
(@AzzyChill) reported
from
Richmond, England
So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?
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Shermin A Ali
(@SherminAaliYoga) reported
from
Merton, England
@bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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Conor Saunders
(@conor_saunders) reported
from
Wandsworth, England
After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt
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Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
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Stephen Shaw
(@stephen11shaw) reported
from
Richmond, England
@btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB
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Michael Way
(@8twisden) reported
from
Camden Town, England
@SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact
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Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
@cange30 @btsport @NHLTVSupport Doesn't work in the UK :/
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Judith
(@Judiky) reported
from
Brentford, England
@bt_uk guys, no internet in NW105AH all day. Any help?
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Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Jenny Woods
(@JennyferWoods) reported
from
Hammersmith, England
@BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?
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Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
@cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator
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Keith Cox
(@keithcox74) reported
from
Farnham Royal, England
Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.
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Stephen Shaw
(@stephen11shaw) reported
from
Richmond, England
@GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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The Tridents United Kingdom
(@TheTridentsUK) reported
Hi, @btsport. What is going on? Where is the Pacific v HFX game. I don't want to watch a **** version of tennis in a box!!
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Mark Killen
(@MarkKille) reported
@bt_uk No help whatsoever!!!!. Everything is working fine. It just didn't record when it was supposed to. And it's not the first time!
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Don Skoy
(@yoksnod) reported
Wanted to switch my bb provider and mobile network. Turns out my preferred choice of a @bt_uk and @EE package deal were dashed when I found out the broadband speed in my area is generated by a tortoise on a hamster wheel.
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Fox
(@greynowfire) reported
Hey @BTCare just did a speedtest bc my connection was slow, and it was 1.4 - 2 Mb/s until three-quarters through the test when it shot up to 23 Mb/s. Curious..
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Mars Lord
(@_MarsLord) reported
@bt_uk is bt down in North London and why do I need to text a premium number to get support and information?
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Will i am
(@user427116) reported
@NeilHodgson100 Perhaps I'll vote with my wallet and cancel my @btsportmotogp @btsport subscription. I don't need to pay fools who are too big for their boots.
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steven watson
(@stevenwatson101) reported
@bt_uk hi, is there a problem with bt tv. Had a message to leave the you view box on for an update over night. It has gone off today and won't restart.
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Oliver Smith
(@OliverJSmith) reported
We're both on BT mobile contracts, and using the official @bt_uk homehub router. Is there anything worth trying to maintain any mobile usability at home after the #SignalAssist service is terminated? #BTSignalAssist
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sparrow cheeps
(@AinslieFox) reported
@bt_uk I will do. The account is in my wife's name and she is still currently in hospital. I thought I'd replied, but in the chaos I hadn't. My bad, please accept my apology. She'll be home 2moz or Monday and we'll be in touch. Thank you so very much for your responses! 🖖
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GY Wong
(@gywongy) reported
@i8wigan @bt_uk Just tried and still not working. 😠