BT (British Telecom) Outage Report in Sunbury-on-Thames, Surrey, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Camden Town, Hampstead, Wembley, Guildford, Wandsworth, Hounslow, Feltham, Southall, Ruislip, Greenford, Slough, Staines and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
-
Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
-
Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
-
David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
-
Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
-
Robert Woolley 🇬🇧🇮🇪🏴
(@robertwoolley) reported
from
Brentford, England
It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.
-
Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
-
Dan Kelly
(@dankell) reported
from
Camden Town, England
So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.
-
UPGRADIAN Jack 🔶
(@jackbremer) reported
from
Wandsworth, England
@bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz
-
Dark-Knight-Bananaman42
(@DBananaman42) reported
from
Sunningdale, England
@ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.
-
Carlo Zoccali
(@carlozoccali) reported
from
Woking, England
@bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky
-
James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
-
Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
-
سالم السبيعي🇰🇼
(@AlsubaieSalem) reported
from
Wandsworth, England
@bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks
-
Kevin McLoughlin
(@Kev_McLoughlin) reported
from
West Molesey, England
I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
-
Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
-
Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service
-
Tom Westwater
(@tomwestwater) reported
from
Kensington, England
@bt_uk No given up- only 5 month left with BT so not a problem
-
Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
-
Marzenna Czubowicz
(@MarzennaC) reported
from
Brentford, England
@bt_uk You should first try to help existing customers not trying to get new with such a horrible service!
-
David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
DPT
(@DC2567364) reported
Think Oklahoma have scored like 2 points in 8 minutes? TCU are just as bad. Please @btsport, don’t put this on again.
-
Richard Lusmore
(@MisterSlush) reported
A login error to @btsport is NOT the way today was expected to start... #creekit #Ashes
-
Charlie Donoghue
(@CharlieDonoghue) reported
@btsport can’t log in like other users have already complained. Any idea what the issue is?
-
Nick Barrass
(@bazzafantazza) reported
@matty_thinks @btsport @btsportcricket Same issue 🤬
-
Oliver
(@ojlly) reported
@matty_thinks @btsport @btsportcricket Same. Can’t login ffs!
-
Paul wandering Asia
(@LegB4Cricket) reported
Think Cooky and Butch sum up the chances spot on. Its possible but there are lots of problems facing the England batsman. No errors is the key. Burns hair is a bit 70's #AUSvENG @btsport
-
GSG
(@GibbonGraham) reported
@btsport @btsportcricket I cannot login to my account on any device - "this page isn't working". Only subscribed to watch the ashes and now I can,'t. Please sort it out.
-
Josie Marsters
(@MarstersJosie) reported
@DickHea72876437 @markbutcher72 @btsport You swore...I felt that was rude. Mark is commentating for all viewers not just village cricketers that know it all. Over my 25 years of following cricket I've gained a lot from the commentary. No offence meant....sorry
-
Dr Loz
(@dr_loz) reported
@bt_uk @MrMorgan44 Why you sending engineers to fix things?
-
Chris Murphy
(@cstephenmurphy) reported
Anyone else having problems logging into #BTSport on PC?