BT (British Telecom)

BT (British Telecom) Outage Report in Lichfield, Staffordshire, England

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The latest reports from users having issues in Lichfield come from postal codes WS13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lichfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lichfield, Staffordshire, England 11/30/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lichfield, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, West Bromwich, Tamworth, Swadlincote, Tipton, Sutton Coldfield, Wolverhampton, Burton upon Trent, Burntwood, Walsall, Lichfield and Cannock.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lichfield, England

Latest outage, problems and issue reports in Lichfield and nearby locations:

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • tomexh1 Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

  • Vinny_Banks Vinny Banks (@Vinny_Banks) reported from Wolverhampton, England

    @Kevin_Paycare @btsport They are terrible

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • goldback wayne harrison (@goldback) reported from Wednesfield, England

    @btsport poor commentary team tonight. Ian Darke and Lucy Ward just kept on about Leeds all night, even went through the Leeds bench telling us who played for the U23..Darke actually worked out which one was Neto tonight, last time he was Neves or Moutinho

  • mxtch98 Strings (@mxtch98) reported from Birmingham, England

    @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

  • bowker1984 Craig Bowker (@bowker1984) reported from Wolverhampton, England

    @bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • Bethannestagram My Name is Beth Anne (@Bethannestagram) reported from Swadlincote, England

    Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?

  • quinny71 Nigel Quinn (@quinny71) reported from Hamstall Ridware, England

    @bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻

  • Leecampbelluk The Commander (@Leecampbelluk) reported from Tamworth District, England

    Is this @btsport commentator actually ***************. Gun do gan, shilva, cancheello and Raaahem. Its beggars belief that we pay for this **** it really does. What a complete ****

  • AJDressageDiva Alison Joyce (@AJDressageDiva) reported from Swadlincote, England

    @AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • greg_baker Greg Baker (@greg_baker) reported

    @bt_uk I won’t as I have no idea what I’m up to tomorrow. I wish you the best but sorry the SLA is a joke as is BT. You’ve lost a customer.

  • erossiniuk Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

  • greg_baker Greg Baker (@greg_baker) reported

    @bt_uk Since this has started initially I was told it would be fixed at 23:30, then it was fixed, then no indication and up to 48 hours. That’s not just poor. That’s shambolic.

  • JulianFootprint Julian Christopher (@JulianFootprint) reported

    Hello @BTCare, the latest achievement of your truly awful email system is to say a reply reading 'Hi Amy, thanks for the note - will let you know when that's been confirmed, Best wishes, Julian' could be 'malware, spam or phishing' - any thoughts at all, or it is my fault again?

  • grimmon2nite Grimmon2nite (@grimmon2nite) reported

    @helen_spirit1 @bt_uk BT are the pits. They were so bad I was allowed to leave with no penalty. I wouldn’t use them if they were the only supplier

  • MeredithRoe2 Meredith Roe (@MeredithRoe2) reported

    @btbusinesscare Dear BT bus. I have been sending emails have wasted hours of my time on the phone to your colleagues your service standards are appalling. I should be billing you for wasted Company time. I have DMd you but I’m more than happy for anyone to hear about how we have been treated

  • cjingle1990 christopher ingle (@cjingle1990) reported

    @bt_uk I don’t have the details to hand but if I’ll get the account holder to get in touch if we still have issues

  • DylThomas3 Dyl Thomas (@DylThomas3) reported

    I’ve never seen a company like @bt_uk before absolutely shocking. Dreadful customer service and full of bullshit. Over a month for WiFi to be installed joke!

  • smtfhw smtfhw 🇪🇺🇬🇧🇩🇪🏳️‍🌈🏁⭐ 3.5% #FBPPR #FBPE (@smtfhw) reported

    BT Openreach are bloody hopeless. Booked an engineer's visit for Monday. Monday I get an SMS saying it'll be Tuesday. I shuffle appointments and meetings and such, and this morning they text to say WEDNESDAY! WTF are they playing at... @bt_uk

  • steven_ncl StevenNCL (@steven_ncl) reported

    @bt_uk No EE were appalling when my partners phone contract ended and wanted to go SIM only Wanted £12 a month when Smarty was £6, then when he moved to Smarty they offered the same deal to come back. Offer it in the first place to stop customers leaving. Backward stupid service