BT (British Telecom)

BT (British Telecom) Outage Report in Lichfield, Staffordshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lichfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lichfield, Staffordshire, England 12/17/2025 15:00

December 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lichfield, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Sutton Coldfield, Tamworth, Wolverhampton, Swadlincote, West Bromwich, Cannock, Tipton, Burton upon Trent, Burntwood, Walsall and Lichfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomSutton Coldfield Phone
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lichfield, England

Latest outage, problems and issue reports in Lichfield and nearby locations:

  • madmomsteele Nadine Steele (@madmomsteele) reported from Polesworth, England

    @bt_uk Tomorrow between 1pm-6pm. I even tried leaving a txt for Engineer yesterday asking him to update his report as told BT couldn't contact him. If he hadn't advised me of my service speed how would i have known !

  • madmomsteele Nadine Steele (@madmomsteele) reported from Polesworth, England

    @bt_uk Fuming.. slow broadband, paying for service I will never get. Have to take yet another day off work so Engineer can come & check line speed as yesterday's engineer not recorded speed on job log. I was offered a free upgrade then apologied 2 mins later as it's not free !!!!

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless

  • tyrewulf Dave Fullwood (@tyrewulf) reported from Wolverhampton, England

    @Roxiemusic2018 @KateCopestake @BTGroup @bt_uk @btbusinesscare I was referring to my landline. BT now offers a blocking service and unblocking if you change your mind.

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    I pity the poor person @btsport who has to stay up all night to hit the button that mutes and redacts the in-game sponsor mentions during the @MLB @HRDerbyGame & @AllStarGame. I think I’ll just get an @mlbatbat subscription next year

  • superwoman10 Helen Podmore (@superwoman10) reported from Tamworth District, England

    Disgraceful service from @bt_uk and @WeAreOpenreach, @OpenreachHelp leaving my vulnerable 87 and 80 year old parents without a phone and internet connection for 5 weeks now!!! Promise after promise of a connection and still nothing after numerous phone calls. #bt_uk #openreach

  • Y_A_4_4 Yousaf (@Y_A_4_4) reported from Birmingham, England

    @tundeajayi999 @btsport "This is going down in the anals of history."😂😂😂🦁🦁🦁

  • Palmer2Sally Sally (@Palmer2Sally) reported from Tamworth District, England

    @bt_uk @MoneyTelegraph so a week later and still no emails 3rd promise of a call back and still waiting to be on hold for over an hour to speak to an incompetent advisor shocking customer service enough is enough

  • fowl_original FowlOriginal (@fowl_original) reported from Birmingham, England

    @dejkirkby @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles I know when I was younger I paid for the full Sky sports package to get just WWE programming as I didn't want to miss any of it You're god damn right though

  • nigeyp Nigel P Harris (@nigeyp) reported from Birmingham, England

    Don’t bother getting @bt_uk for tv broadband and phone, I’ve never had so many issues! Complete incompetence from start to finish, and still have no phone or tv #useless

  • Palmer2Sally Sally (@Palmer2Sally) reported from Tamworth District, England

    @spandanglin @bt_uk @MoneyTelegraph Sounds just like what they’ve done to me shocking I’m going on holiday next week all my boarding passes and all details are in my emails they are shocking and so rude when you speak to them

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.

  • EnvisVirginFan Natalie || #SamBeard || ig envisionvirginracingfan (@EnvisVirginFan) reported from Burton upon Trent, England

    @f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.

  • RPATS2 Richard Paterson (@RPATS2) reported from Birmingham, England

    @bt_uk Thanks for the reply. The light is consistently on; the issue is the connection keeps dropping - good one minute, not working the next - and this is not isolated to one device (or just Apple devices). All very odd.

  • loveburpees GAVin (@loveburpees) reported from Dordon, England

    Hoping @bt_uk dont let me down tomorrow 🤔

  • tyrewulf Dave Fullwood (@tyrewulf) reported from Wolverhampton, England

    @KateCopestake @BTGroup @bt_uk @btbusinesscare Had a spate of these calls a couple of months back. Said my bband speed slow so played along for a while. (I'm xBT). Their objective to get access to your device via IP address. I blocked their number then the cheeky b**gers rang me again on 3 separate days using diff numbers.

  • fowl_original FowlOriginal (@fowl_original) reported from Birmingham, England

    @dejkirkby @MatPDouglas @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles This £4 a month deal I may actually get on it for the app Damn this just worked on me

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    @baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!

  • Chriswfcsteele Lord Chris Steele (@Chriswfcsteele) reported from Aldridge, England

    @WFCOfficial @EmiratesFACup @Official_Darlo @btsport Christ. The whole of the world are gonna see how shit we are on tv 😥

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AnniCampbell1 Anni Campbell 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 🇺🇦 (@AnniCampbell1) reported

    @DavidHogg14 @bt_uk How awful for you.

  • mariamoore782 mariamoore78 (@mariamoore782) reported

    @ncfclee @WentworthFC1976 @btsport I pay to hear opinions from experts and legends of the game. Not some woman I have never heard of and has not competed at any standard

  • Hugos_There_ Jason Status (@Hugos_There_) reported

    Why are @btsport trying to fiddle with the sound to turn down the anti Glazer chants in that interview? Bit of a coincidence, no issues with sound at any other point. #MUFC

  • DavidHogg14 David Hogg (@DavidHogg14) reported

    Been a customer for years but @bt_uk are really messing me about & failing to provide a level of service matched with what they charge. Totally screwed up a house move contract & almost 4 weeks since moving, still not got all service or orders in place. Stressful & unacceptable👎

  • JackTh314d JL4d (@JackTh314d) reported

    @HUL5TON @btsport My thoughts too. I can help but ask why? Why do they feel they NEED to have a woman commentating on a mens game. She's so monotone, absolutely no joy in her voice...he's not much better either tbh.

  • dunnsbakery Dunn's Bakery (@dunnsbakery) reported

    @btbusinesscare @captainrat Same issue for us, is there any merit in me being on hold, or will it just 'come back on' once engineers have fixed it? Thanks!

  • flyingawxy j a d e 🌈🌧️ (@flyingawxy) reported

    cba @bt_uk are the worst. I’ve had no WiFi for weeks yet they’re still charging me & will take weeks to restart my WiFi (even tho everything is already set up so why it’s taking so long idk) I know someone who works for BT & they even said it shouldn’t take this long. JOKE

  • TTSMEsupport Toni Taylor (@TTSMEsupport) reported

    @bt_uk It’s been the worst customer experience ever. 10.5 months dealing with the same issue. They have told me they’ll call me back but that was a scheduled call that didn’t come / along with the previous 18 calls that I was meant to receive.. xx

  • SueRooVan Susan Rooney (@SueRooVan) reported

    @bt_uk im been waiting over 30 min for a tech callback. Im a new customer. is this your service standard for faults? you mailed us a box and nothing works. HELP!!

  • dazsully Darren Sully (@dazsully) reported

    @btbusinesscare @Starlinelimo @btbusinesscare Will there be a post-incident analysis for this latest outage (as the majority of companies provide) ? - if so where can I view it?