BT (British Telecom)

BT (British Telecom) Outage Report in Lichfield, Staffordshire, England

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The latest reports from users having issues in Lichfield come from postal codes WS13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lichfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lichfield, Staffordshire, England 11/27/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lichfield, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Sutton Coldfield, Swadlincote, Birmingham, Wolverhampton, Burton upon Trent, West Bromwich, Tipton, Burntwood, Walsall, Lichfield, Tamworth and Cannock.

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City Problem Type Report Time
United KingdomSutton Coldfield Phone
United KingdomSwadlincote Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Lichfield, England

Latest outage, problems and issue reports in Lichfield and nearby locations:

  • Bethannestagram My Name is Beth Anne (@Bethannestagram) reported from Swadlincote, England

    Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • mxtch98 Strings (@mxtch98) reported from Birmingham, England

    @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

  • AJDressageDiva Alison Joyce (@AJDressageDiva) reported from Swadlincote, England

    @AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • spartan888 Alex Vitsileos (@spartan888) reported from Weston, England

    @btsport so your pundits have us too go down, do you want too bet against us ? #avfc

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • wildseawitch Carole Hiscock (@wildseawitch) reported from Cannock Wood, England

    @bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • StephenPay1970 StephenTHFC (@StephenPay1970) reported from Chichester, England

    @Moby_Spurs @NOWSport @btsport It’s terrible really. Like watching a dodgy stream. Might just go back to sky.

  • iexpl0re1 iexpl0re (@iexpl0re1) reported from Glasgow, Scotland

    @bt_uk Its Rediculous... Previous box no problem but will continue to problem solve it

  • WriterADHay Amelia (Author A. D. Hay) (@WriterADHay) reported

    @bt_uk Why is your broadband upload and download speeds in my area so terrible? It's no better than tethering. I've been a customer for years, and the service has worsened as the years tick by. It's been almost a week, and we have an upload speed of less than 4 mb.

  • GrumpyMathTeach 𝔸𝕟𝕘𝕣𝕪 𝕄𝕒𝕥𝕙𝕤 𝕋𝕖𝕒𝕔𝕙𝕖𝕣 (@GrumpyMathTeach) reported

    @robotmaths It’s legal but it’s stupid. Can’t wait for my 15% increase with @O2 and @bt_uk coming up this April. I assume they’ll be paying their staff 15% more as well?

  • Dorset_Viking PoliticallyHomeless (@Dorset_Viking) reported

    @btsport I am a subscriber and the service stopped working over night, so no, that condescending response did not help. #IPC6007 #BT

  • laser_tronic laser_tronic (@laser_tronic) reported

    @bt_uk What is the issue? It will be 5 days if that’s the date of it being fixed.

  • JonnieParkin Jonnie Parkin (tofu eating wokerati) (@JonnieParkin) reported

    A few months back a very pushy 'customer services' operative persuaded me 2 move my @bt_uk mobile account early to a 'near identincal' but sim only package with @EE. He failed 2 mention the £2 a day roaming charge I'm now incurring while in France. I'll be leaving EE on my return

  • Kate_Bod Kate *** (@Kate_Bod) reported

    @bt_uk hello, we have left our flat & are inbetween properties. I’ve had 2 long phone chats with you about reconnecting us when we move but it was never explained that we’d be billed for this interim period. Just received a bill despite having no phone line & hub in storage. 😨

  • cabinlu Lu 🌞 (@cabinlu) reported

    Hi @bt_uk I bought a 5 day WiFi pass to cover me while I move house, it worked perfectly yesterday (if a little slow) but today will only work on my phone. I don’t need it on my phone, I need it on my laptop - can someone contact me to help?

  • nickbaxter82 Nick Baxter (@nickbaxter82) reported

    @bt_uk Rang up to reduce my package to lowest possible, instead of doing that got signed up to new a two year contract. Then called back to cancel and got told this has been happening a lot. Always a worry when a company openly admits their employees have been deliberately scamming