BT (British Telecom) Outage Report in Lichfield, Staffordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Lichfield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Lichfield, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Burntwood, West Bromwich, Swadlincote, Bilston, Wolverhampton, Sutton Coldfield, Tamworth, Burton upon Trent, Wednesbury, Cannock, Tipton and Walsall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Burntwood |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Lichfield, England
Latest outage, problems and issue reports in Lichfield and nearby locations:
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Jozef Koztelo
(@jokers_tailor) reported
from
Birmingham, England
Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball
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Nathan Lloyd
(@Wolvesblogger) reported
from
Wolverhampton, England
Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.
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Em 🌹
(@em19rose94) reported
from
Birmingham, England
@bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔
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john@acamvideo.com
(@THECUBANS) reported
from
Wolverhampton, England
@bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish
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AmuroWhiteDemon
(@AmuroWhiteDemon) reported
from
Wednesfield, England
@bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.
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Carole Hiscock
(@wildseawitch) reported
from
Cannock Wood, England
@bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT
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My Name is Beth Anne
(@Bethannestagram) reported
from
Swadlincote, England
Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?
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Sian Rowles
(@88Sian) reported
from
Wolverhampton, England
@bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?
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Jmanor
(@jmanormusic) reported
from
Wolverhampton, England
Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt
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Tony Neat
(@tonyneat) reported
from
Birmingham, England
@bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?
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James Levett
(@iamjameslevett) reported
from
Wolverhampton, England
@OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.
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𝐉𝐚𝐜𝐤 🗣
(@jackwilsonbcfc) reported
from
Birmingham, England
@England @JackGrealish @bt_uk Played crap
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Alex Vitsileos
(@spartan888) reported
from
Weston, England
@btsport so your pundits have us too go down, do you want too bet against us ? #avfc
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B'ham News Photos
(@BrumNewsPhotos) reported
from
Birmingham, England
@BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!
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Suki
(@lfcssa) reported
from
Birmingham, England
@bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?
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Amit Sharma
(@amitsharmauk) reported
from
Birmingham, England
@MattRay_83 @btsport He talks so much crap!
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J O S H U A
(@joshfoliee) reported
from
Birmingham, England
Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑
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Alison Joyce
(@AJDressageDiva) reported
from
Swadlincote, England
@AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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AllAboutSNSD
(@snsdaboutall) reported
@su_jo @bt_uk Text @anectodal now to fix your account immediately
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Lee B
(@leeinengland) reported
It blows my mind that the absolutely abysmal @bt_uk has one single customer left. They are just terrible. 8 different people in as many call centres and not one has a clue.
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Brian Discombe 🥋
(@MMA_Stig) reported
@BTCare very rude customer service advisor. Discussing issue logging into the mybt app and she cuts me off. Unprofessional.
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Reply Guy
(@somebloketweetn) reported
@BTCare please tell me why your iOS app so frequently fails to remember my credentials and therefor fail to login with FaceID.
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Brian Discombe 🥋
(@MMA_Stig) reported
@bt_uk Hi Clare, I can login to the app but was trying to explain the issues I was having logging in when the CSA cut me off. Rude and unprofessional. Am looking elsewhere for answers now.
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anonymous j
(@insert_namejj) reported
@bt_uk An official complaint was raised at the time of the new account being opened and we haven't even heard anything from that either and that was over a month ago.
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Wez Saunders
(@WezSaunders) reported
@bt_uk can you please let me know how to return my kit? I am going round in circles via your customer service / online. No link in my account to return equipment. Not received a returns package either (due 'couple of days' from 4th May according to the email - yet nothing)
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Jamie Evo10
(@jamieevo10) reported
@bt_uk Why do you let your customers down over and over again. Your a good company until you have to do something then you turn tin pot
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Luciana Alemanno
(@l_alemanno) reported
@bt_uk This is an ongoing major fault since the 19th of April and it’s not a text service kind of problem, we need the fault fixed and an interim solution to be able to get online at home! We’ve been given a mini hub that barely works and we requested a more powerful hub
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Tim Starkey
(@IAmTimStarkey) reported
@bt_uk you are threatening to charge me for not returning a wifi disc however, you have never sent me a envelope to send it back. Please contact me to let me know how to return