BT (British Telecom)

BT (British Telecom) Outage Report in Lichfield, Staffordshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lichfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lichfield, Staffordshire, England 12/11/2025 12:05

December 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lichfield, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Tamworth, Birmingham, Wolverhampton, Swadlincote, West Bromwich, Cannock, Tipton, Sutton Coldfield, Burton upon Trent, Burntwood, Walsall and Lichfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomTamworth E-mail
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomWolverhampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lichfield, England

Latest outage, problems and issue reports in Lichfield and nearby locations:

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • tomexh1 Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • spartan888 Alex Vitsileos (@spartan888) reported from Weston, England

    @btsport so your pundits have us too go down, do you want too bet against us ? #avfc

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • Bethannestagram My Name is Beth Anne (@Bethannestagram) reported from Swadlincote, England

    Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • mxtch98 Strings (@mxtch98) reported from Birmingham, England

    @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

  • wildseawitch Carole Hiscock (@wildseawitch) reported from Cannock Wood, England

    @bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • bowker1984 Craig Bowker (@bowker1984) reported from Wolverhampton, England

    @bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.

  • AJDressageDiva Alison Joyce (@AJDressageDiva) reported from Swadlincote, England

    @AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andy_rostron Andy Rostron 🥃☸️💚🇪🇺 (@andy_rostron) reported

    @bt_uk 2/2 and every complaint is conveniently blamed on @OpenreachHelp. I don’t pay my bill to them, I pay it to BT. @WeAreOpenreach won’t invest in rural broadband but BT happily take the money anyway.

  • louiseh85772960 Louise Harrison (@louiseh85772960) reported

    @VodafoneUK @bt_uk having terrible trouble with Vodafone after 4 months edit looking to cancel and with you, what’s your estimated wait time for an install, do you use @CityFibre

  • DT_S5 DT (@DT_S5) reported

    @bt_uk Hi Scott, no it's apps through the BT Box. Why don't you send customers the latest box when they extend or remain with you? @PrimeVideo and @NOWTV riddled with errors and paused on your platform.

  • TaylorMokros Candice Taylor (@TaylorMokros) reported

    @bt_uk Rita, my broadband is non existent 99% of the time, enh bookings don't arrive and are then booked in without my consent when I need to be at work, so yes!!!!!! I need help, totally fed up with the lack of EVERYTHING from BT

  • LewisMoneypenny Moneypenny (@LewisMoneypenny) reported

    @bt_uk Sorry it seemed to sort itself out after I changed to the normal BT sport 1 and back again. Thanks for your help

  • seaNNNv1 seaNNN (@seaNNNv1) reported

    @bt_uk Would not recommend @bt_uk to anyone. Despite wasting multiple hours been fed lies whilst trying to cancel. I have now been hit with a fraudulent bill for service I have not had or wanted. @BBCWatchdog these fraudsters should be in your scope

  • namph68 Bri (@namph68) reported

    @GrantStottOnAir @bt_uk @virginmedia Great customer service, an hour since this was posted and no response from either company

  • TaylorMokros Candice Taylor (@TaylorMokros) reported

    @bt_uk Rita, yes I still need help, my broadband is literally non existent. Engineer bookings don't arrive, then alternative bookings are made without my consent when I have to be at work, FED UP!!!!!!!!

  • ferengibob Robert Dalton (@ferengibob) reported

    @SkyUK Don’t buy SKY Glass, stick with your old television and get a puck or even go to @TalkTalk or @bt_uk . I’m having a nightmare with these guys even through there “Priority Team”. I’ve had problems ranging from cosmetic damage screen problems all I want is a working tele!

  • ginaggina ginag (@ginaggina) reported

    @bt_uk please help me I pay a fortune fir halo 3 plus but since I got my new tv I can hardly get reception for it