BT (British Telecom) Outage Report in Lichfield, Staffordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Lichfield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Lichfield, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Wolverhampton, West Bromwich, Tipton, Wednesbury, Walsall, Sutton Coldfield, Burntwood, Swadlincote, Bilston, Tamworth, Burton upon Trent and Cannock.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Wolverhampton |
Internet | |
| Birmingham |
Internet | |
| West Bromwich |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Lichfield, England
Latest outage, problems and issue reports in Lichfield and nearby locations:
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Old and Gold
(@Joninwhite) reported
from
Wolverhampton, England
@wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia
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Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below
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Steve Stride
(@StrideSteve) reported
from
Birmingham, England
Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !
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Jozef Koztelo
(@jokers_tailor) reported
from
Birmingham, England
Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball
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lee mulliss
(@leemulliss123) reported
from
Birmingham, England
@btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.
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Nathan Lloyd
(@Wolvesblogger) reported
from
Wolverhampton, England
Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.
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Craig
(@CraigyLowe) reported
from
Birmingham, England
@bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!
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Lian Cole
(@MsLianC) reported
from
Wednesfield, England
@Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x
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AmuroWhiteDemon
(@AmuroWhiteDemon) reported
from
Wednesfield, England
@bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs
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Em 🌹
(@em19rose94) reported
from
Birmingham, England
@bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔
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Nick Procter
(@nickprocter27) reported
from
Birmingham, England
@steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻
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john@acamvideo.com
(@THECUBANS) reported
from
Wolverhampton, England
@OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish
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Suki
(@lfcssa) reported
from
Birmingham, England
@bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?
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Lian Cole 🧚🏻♂️
(@MsLianC) reported
from
Wednesfield, England
@carolcorbett31 @bt_uk You can cancel for one month just call in
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.
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Jane Bell
(@eBayAnorak) reported
from
Swadlincote, England
. @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!
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J O S H U A
(@joshfoliee) reported
from
Birmingham, England
Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.
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Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone
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Lian Cole 🧚🏻♂️
(@MsLianC) reported
from
Wednesfield, England
@daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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⚙️ Baldy Matt ⚙️
(@MaffooLight) reported
@bt_uk Hi, your minimum speed guarantee. Is it a minimum speed to the cabinet or to the house? Also as a new customer if I didn't opt for Hybrid EE back up during the original order (£7 extra pm) but wanted to add it at a later date, would it still be the same price? Thanks, Matt
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Ellis Martin
(@EllisMa14532683) reported
@bt_uk Hi can you please help fix our ongoing WiFi issue? The Mini Hub sent out is shockingly slow and keeps breaking connection. This is negatively impacting my work! We have been chasing since 17th Feb!!!
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Andrew Williams
(@AndrewW66722453) reported
@bt_uk Yes I am still having issues.
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Sammi O'Neill 💙
(@sammioneill) reported
@bt_uk Please note the full wifi signal. Test the line all you want.
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Daniel
(@Dankeane1980) reported
@btsport good morning I reported my app not working on Sunday still not working any help please?
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Posh5Eva
(@Liampufc1996) reported
@bt_uk is getting worse everyday. 1) never sent the halo box we were promised but still charged for. 2) I get two bar signal in my bedroom which is directly above the box. 3) unable to stream on my laptop because it’s too slow. 4) can no longer connect to my work remote server
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Hezzie James
(@hezziejames) reported
@bt_uk Why has your bt home installation service been so bad? We've probably been told over 20 lies by your team. You've not kept to in person or phone appointments. You've manipulated and removed dated regarding installation from accounts.
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Tom Isham
(@tom_isham) reported
@bt_uk Ordered an upgrade 11 days ago because of the atrocious connection. No email confirmation. No phone call. Been on hold for 17 minutes now after being cut off. The issue is now severely effecting my work. Where do I send the invoice for lost business? #btsupport
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Anfractuous
(@AnfractuousOne) reported
Well after 2+ weeks had my first communication from @bt_uk. It simply states there’s an issue when the install and they hope to progress it in the next few weeks. What an appalling service considering you’re a communications company!
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Posh5Eva
(@Liampufc1996) reported
@bt_uk We’ve had the same router for many years, when we ‘upgraded’ we were told we’d get a new hub, never arrived called multiple times and told it would be delivered, never arrived. We were told we’d get a faster download speed but the last month it’s getting slower and slower.