BT (British Telecom) outages and service status in Lichfield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Lichfield, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received May 10, 11:22 AM GMT+1.
- Internet (75%)
- Wi-fi (25%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Lichfield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lichfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lichfield, England
The most recent BT (British Telecom) outage reports came from the following cities: Walsall, Bilston, Burntwood, Sutton Coldfield, and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall
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Internet | 4 days ago |
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Walsall
|
Internet | 14 days ago |
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Walsall
|
Wi-fi | 20 days ago |
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Walsall
|
Internet | 23 days ago |
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Walsall
|
Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Lichfield, England
Latest outage, problems and issue reports in Lichfield and nearby locations:
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Andrew Hopkins (@htdlandrew) reported from West Bromwich, EnglandChristmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre
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Nadine Steele (@madmomsteele) reported from Polesworth, England@bt_uk Tomorrow between 1pm-6pm. I even tried leaving a txt for Engineer yesterday asking him to update his report as told BT couldn't contact him. If he hadn't advised me of my service speed how would i have known !
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Helen Podmore (@superwoman10) reported from Tamworth District, EnglandDisgraceful service from @bt_uk and @WeAreOpenreach, @OpenreachHelp leaving my vulnerable 87 and 80 year old parents without a phone and internet connection for 5 weeks now!!! Promise after promise of a connection and still nothing after numerous phone calls. #bt_uk #openreach
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Stuart Millard (@Stuart_H21) reported from West Bromwich, EnglandReported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻
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Lian Cole 🧚🏻♂️ (@MsLianC) reported from Wednesfield, England@daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release
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Jane Bell (@eBayAnorak) reported from Swadlincote, England. @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!
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Stuart Millard (@Stuart_H21) reported from West Bromwich, EnglandHaving horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.
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John Jones (@jjbaggies1) reported from Mavesyn Ridware, England@bt_uk Over 2 weeks now , your Internet has been more than ****, when you live in remote village you rely on the Internet, when it keeps on not connected is no clever, GET IT SORTED
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Bearwood Neighbourhood Watch (@BearwoodNHW) reported from West Bromwich, England@rizwan_jalil @SmethwickWMP @sandwellcouncil There’s a real issue across the entire area with @BTCare neglecting their phone boxes. It’s almost impossible to find out how to report issues to them. Issues in Bearwood include filthy interiors, flyposting, smashed handsets... minimal investment in their upkeep.
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Claire B 💜 (@KittykatClaire) reported from Willenhall, England@HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke
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Bear Bookshop (@bookshop_bear) reported from West Bromwich, EnglandStill having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?
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wayne harrison (@goldback) reported from Wednesfield, England@btsport poor commentary team tonight. Ian Darke and Lucy Ward just kept on about Leeds all night, even went through the Leeds bench telling us who played for the U23..Darke actually worked out which one was Neto tonight, last time he was Neves or Moutinho
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Bear Bookshop (@bookshop_bear) reported from West Bromwich, EnglandDoes anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!
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Harj ‘Hans Gruber Appreciation Society’ (@AussieHarj) reported from Walsall Wood, England@btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!
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Carole Hiscock (@wildseawitch) reported from Cannock Wood, England@bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT
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Lian Cole 🧚🏻♂️ (@MsLianC) reported from Wednesfield, England@carolcorbett31 @bt_uk You can cancel for one month just call in
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Nadine Steele (@madmomsteele) reported from Polesworth, England@bt_uk Fuming.. slow broadband, paying for service I will never get. Have to take yet another day off work so Engineer can come & check line speed as yesterday's engineer not recorded speed on job log. I was offered a free upgrade then apologied 2 mins later as it's not free !!!!
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Litter Watch (@Litterwatch1) reported from West Bromwich, England@btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!
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Nigel Quinn (@quinny71) reported from Hamstall Ridware, England@bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪
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Bear Bookshop (@bookshop_bear) reported from West Bromwich, EnglandDoes anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alison indge (@AliIndge) reportedGive @bt_uk a slow hand clap for messing up my email password - I made a BT ID which then said incorrect pw on my BT email account so I changed it - then tried to log in to the new BT ID account and it’s saying wrong pw too - give me strength 🤬
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Paul stagg (@Staggly) reported@bt_uk @arthur_mp after an hour on hold they said they had an issue and would fix in 72 hours - it’s been a week and now they aren’t answering
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Kenta (@nemurikyosirou) reported@bt_uk If you cannot resolve this here/via DM, issue a "Deadlock Letter" immediately so I can take this case to the Communications Ombudsman.
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Garv Mittal (@garv25mittal) reported@bt_uk I have called countless times…the issue is the appointment gets rescheduled automatically and there is no intimation. I have waited for 05 hours today just for your agent to say the appointment has been rescheduled to 03 May AM slot. I need this to be escalated immediately
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bakerbird (@cakey12) reported@bt_uk you’ve emailed me saying I can view my bill, can’t get into my account. Is there a problem with your website ??? Been like it all day and I’d like to see my bill !
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Stockport871 (@stockport871) reported@bt_uk Told “it’s not working, it’s been like this for months and we can’t fix it, loads of people are having this issue”. Talk about customer service 🤯🙈
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Sad Banana (@SadBanana9999) reported@hippyjan1 @bt_uk Seems to be affecting so many people 😡😡 cant log in my account AT ALL. How useless is this?? I used different provider for last 10 years and I never had this hell!
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@stokeygurl @bt_uk Sadly, BT are fobbing you off. This is a known issue and clearing your cache won't work. If it does by all means come back and update us. I've calIed 150 several times now about this issue and no resolution. I have asked for a paper bill and 7 days on and I'm still waiting.
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Stockport871 (@stockport871) reportedMad how the internet has gone down in Wrexham and Luton on the same day. They are usually so active around this time. @bt_uk any ideas?
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Chris Wall 💙🧡 (@ChrisWall85) reported@bt_uk can't log in via the website or app. Sends a code to my email (fine) then to my mobile which it never accepts. The screen just never progresses? Known issue?