Is BT (British Telecom) having an outage in Lichfield, Staffordshire, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Lichfield, Staffordshire, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Lichfield, Staffordshire, England

November 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (54.44%)
  • Phone (20.32%)
  • E-mail (9.47%)
  • Wi-fi (8.09%)
  • Total Blackout (4.54%)
  • TV (3.16%)

BT (British Telecom) Outage Map Near Lichfield, Staffordshire, England

The most recent outage reports and issues originated from Birmingham, Burton upon Trent, Tamworth, Wolverhampton, Burntwood, Walsall, Atherstone, Tipton and Shenstone.

BT (British Telecom) in Lichfield, Staffordshire, England Comments

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BT (British Telecom) Issues Reports Near Lichfield, Staffordshire, England

Latest outage, problems and issue reports in Lichfield, Staffordshire, England and nearby locations:
  • richardjohn1987
    Rich (@richardjohn1987) reported from Birmingham, England

    @BTCare Yes they are. The router is a hub 5 and it’s blue but there’s no internet connection on phone or laptop. Don’t know if it’s a general problem or our router. Tried resetting, etc no joy

  • simonhindley76
    Simon hindley (@simonhindley76) reported from Burton upon Trent, England

    @BTCare The speed test to hub was ok, it was hub to device that was around 4, all the devices in the house are really slow

  • DJVillan
    DJ Villan ♿🎙 (@DJVillan) reported from Birmingham, England

    @petbro1 @btsport Well, considering I am disabled and have had dealings with those people, I have little sympathy. And no, I've never made a mistake. I'm perfect! :P

  • CFOESFRS
    Dawn Whittaker (@CFOESFRS) reported from Birmingham, England

    @BTCare I appreciate that is what should be happening Claire...but sorry it is not actually what is happening...10 days..closing the fault cases without checking fault fixed, blaming Open Reach, failing to call when promised...I have just read the BT customer service code of practice 🤯

  • CFOESFRS
    Dawn Whittaker (@CFOESFRS) reported from Birmingham, England

    @BTCare You closed... our original complaint VOL013-337703979566 without even checking it was fixed ...so angry...now had to open a second case and yet still no phone, broadband or Wi-fi TV for 10 day’s now

  • LYelland_90
    LouisYelland7 (@LYelland_90) reported from Burton upon Trent, England

    @btsport if you're gonna show the champions league at least show it properly, loading screen freezing on most of your games on the match choice, really shoddy service #SortItOut

  • corbettcollins
    Ash Corbett-Collins (@corbettcollins) reported from Birmingham, England

    @Anth_SmithWells @BTCare Wouldn't use BT again if they offered to pay me. Worst customer service I've experienced in my life.

  • Davidbrad6ury
    David bradbury (@Davidbrad6ury) reported from Birmingham, England

    @BTCare Really poor service on Home Broadband - why c ant you resolve

  • lee_cutler1986
    Lee (@lee_cutler1986) reported from Birmingham, England

    @BTCare VOLO55 5191590800232 is the complaint reference. There must have been 5+ call backs that either don’t happen or happen at a different time to when promised

  • lee_cutler1986
    Lee (@lee_cutler1986) reported from Birmingham, England

    @BTCare is it impossible to receive a call back when promised? Even a call back would be nice at times! I’ve had an outstanding complaint that has been going on for weeks. Don’t you have a responsibility to resolve it in a specific timeframe?

  • JoeSpencer8
    Joe Spencer (@JoeSpencer8) reported from Atherstone, England

    Not even transferred properly and already had the worst service from @bt_uk @BTCare

  • craigieboy77
    craig grove (@craigieboy77) reported from Birmingham, England

    @mrjakehumphrey @btsport how has nobody mentioned in the build up or asked poch if he is worried vorm will be targeted because he is dodgy and very poor?? #COYS

  • sindielouise
    Sindie. (@sindielouise) reported from Birmingham, England

    @BTCare SHIT SHIT SERVICES

  • HyndaBohdan
    Bohdan Hynda (@HyndaBohdan) reported from Birmingham, England

    @BTCare I understand all that's been done but it's a 24 hour journey,going back and forth. It's not a quick fix solution,to many obstacles.

  • tonkaturn
    Luke Turner (@tonkaturn) reported from Swadlincote, England

    @BTCare I am already in a queue on my mobile, I think it’s time to move to @SkyUK... been a loyal customer for years but the simple customer retaintion from yourself is terrible.

  • tonkaturn
    Luke Turner (@tonkaturn) reported from Swadlincote, England

    @BTCare Nope no issues, my line is is plugged in to the main socket and my phone can make and receive calls. I would normally call your contact centre but the absolute shocking customer service I have had in the past, I would rather not.

  • tonkaturn
    Luke Turner (@tonkaturn) reported from Swadlincote, England

    @BTCare am I meant to believe that it’s a conisedence that I rang up to complain about the price of broadband and now it doesn’t freaking work? Been out for a hour?!? Absolutely terrible. Someone needs to call me back right now!!

  • dunn_pdunn1
    Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    @btsport answer to #punchandjudy fletch & Mac absolutely shit @btsportfootball

  • tonkaturn
    Luke Turner (@tonkaturn) reported from Church Gresley, England

    @BTCare hey. I was trying to pay my bill last night and the payment kept declining. Rung my bank and the problem is your end. Any help.

  • paul_holt901
    Paul Holt (@paul_holt901) reported from Lichfield, England

    @BTCare The phone line works fine, I’ve only had minimal problems until two weeks ago now I have none existent broadband.

  • paul_holt901
    Paul Holt (@paul_holt901) reported from Lichfield, England

    @BTCare Good morning, I have had problems for nearly two weeks. An engineer attended my house on Wednesday only to tell me the problem was in the external box, I have had all the usual phone line checks online, I have heard nothing since the engineer left and I have no broadband.

  • bexa_rose12
    Rebecca Tranter (@bexa_rose12) reported from Wolverhampton, England

    @bt_uk @BTCare Someone told my mum he would ring back today to sort an ongoing fault we’ve been dealing with regarding our wifi hub, and your help desk has been useless. No closer to sorting the problem and it’s already charged us over £100 for wifi we haven’t used.

  • brummie1984
    Zoe Hanson ??????? (@brummie1984) reported from Birmingham, England

    @BTCare My landline is totally dead, I rang your Fault line & was told there was no fault, however, there are problems in the area that I know of & my neighbour is expiercing the same problems, please help..

  • wfcbanksy
    Mark Banks ??????? (@wfcbanksy) reported from Aldridge, England

    @saddler_andy @bt_uk @BTCare Mate my Mom had this for about 4 days, she had to have a new router, hate to be bearer of bad news

  • Vinny_Banks
    Vinny Banks (@Vinny_Banks) reported from Wolverhampton, England

    @EddCooke1 @BTCare Had so much shit with them for about 4 years. Complete disgrace. Total incompetence as a company. The customer service was borderline embarrassing

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • robcc03
    Rob Coops (@robcc03) reported

    @BTCare No BOTH wired and wireless issues.. 20-25Mbps

  • stuartgdavis32
    stuart davis (@stuartgdavis32) reported

    @AndBall79 @BTCare @OpenreachHelp I will stick with Sky if they are this bad

  • robcc03
    Rob Coops (@robcc03) reported

    @BTCare no one has been out, i haven't been asked to do much at really, been sent a WiFi location info sheet (but that isn't the problem really!), and im getting called back next Tuesday (could be Saturday, but i said in the week is easier, (Next time lady is working again). #NotFair

  • ZiaChoudhary
    zia (@ZiaChoudhary) reported

    @BTCare Hi there . Today is fifth working day still no response from Bt about my complaint or any thing

  • KAnn173
    Ann Thomas (@KAnn173) reported

    @BTCare Well the 14th has come and gone and still no broadband. @BTCare @SkyUK @OpenreachHelp you’re all as bad as each other. It’s just a shame @virginmedia can’t install until 29th. @itvMLshow my suggestion would be don’t move at all!😡

  • MattDimbylow
    Matthew Dimbylow (@MattDimbylow) reported

    @BTCare Please don sign the obvious. Review the notes. It being a problem for a while.

  • 3trinitythree
    Lee (@3trinitythree) reported

    @BTCare I’ve left BT. Only so much BS I can handle. Inability to resolve problems, and staff not even attempting to resolve a problem for 5 days until I rung up to find out what’s happening. Then when I say I’m leaving problem is miraculously looked in to and resolved. Too late

  • Rachel_Mantell
    Rachel Mantell (@Rachel_Mantell) reported

    @SCNathan @bt_uk @BTCare @TalkTalk The entire company is an embarrassment. The poor frontline staff are trying to do a job and the infrastructure, processes, management are a joke.

  • draperlimited
    Draper Fire, Security & Electrical (@draperlimited) reported

    @BTCare BT fail to reimburse over £1500 in mid sold telphone line charges, which they accept liability for!Worst customer services I have encountered!

  • HelenaK_02
    HelenaK (@HelenaK_02) reported

    @BTCare @BT - over a month from order to get phone line and fibre installed! Fibre delay understandable but not the phone line which just needs activating! Disgraceful level of service and no other option as BT have a monopoly due to rural location 😡 #poorservice #notagreatstart