BT (British Telecom)

BT (British Telecom) Outage Report in Lichfield, Staffordshire, England

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The latest reports from users having issues in Lichfield come from postal codes WS13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lichfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lichfield, Staffordshire, England 11/28/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lichfield, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Tamworth, Swadlincote, Tipton, Sutton Coldfield, Wolverhampton, Burton upon Trent, West Bromwich, Burntwood, Walsall, Lichfield and Cannock.

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City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomTamworth Internet
United KingdomSwadlincote Internet
United KingdomTipton Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Lichfield, England

Latest outage, problems and issue reports in Lichfield and nearby locations:

  • jokers_tailor Jozef Koztelo (@jokers_tailor) reported from Birmingham, England

    Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball

  • nickprocter27 Nick Procter (@nickprocter27) reported from Birmingham, England

    @steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻

  • slogan1980 Scott Logan (@slogan1980) reported from Birmingham, England

    @btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful

  • AmuroWhiteDemon AmuroWhiteDemon (@AmuroWhiteDemon) reported from Wednesfield, England

    @bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs

  • CraigyLowe Craig (@CraigyLowe) reported from Birmingham, England

    @bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone

  • Wolvesblogger Nathan Lloyd (@Wolvesblogger) reported from Wolverhampton, England

    Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.

  • eBayAnorak Jane Bell (@eBayAnorak) reported from Swadlincote, England

    . @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish

  • MsLianC Lian Cole (@MsLianC) reported from Wednesfield, England

    @Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x

  • StrideSteve Steve Stride (@StrideSteve) reported from Birmingham, England

    Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !

  • MsLianC Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @carolcorbett31 @bt_uk You can cancel for one month just call in

  • joshfoliee J O S H U A (@joshfoliee) reported from Birmingham, England

    Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

  • em19rose94 Em 🌹 (@em19rose94) reported from Birmingham, England

    @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

  • leemulliss123 lee mulliss (@leemulliss123) reported from Birmingham, England

    @btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.

  • MsLianC Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below

  • Joninwhite Old and Gold (@Joninwhite) reported from Wolverhampton, England

    @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Snpokemon09 SNPOKEMON (@Snpokemon09) reported

    @bt_uk I’ve called and there isn’t anything you’re willing to do to reduce cost and keep me as a customer. If I wanted to leave how do I give you notice as I’m not in a contract.

  • lesley219 Lesley (@lesley219) reported

    @bt_uk Our contract says and we’ve always had speeds of 56. In the last year it has gone down and down. This current speed is unacceptable.

  • kojecat Vicki 👩🏻 & Pearl 🐶🐾 (@kojecat) reported

    @bt_uk He didn’t say exactly what was happening, could you please check as I can’t get through to speak to anyone and we do have Halo and I have a mini hub here, so just want someone to help please

  • nowaffle Amanda Boyle OBE (@nowaffle) reported

    @bt_uk at your best today. A fault - ie total service outage - recorded 4/8/21 still not fixed, not scheduled for fix until 15/8/21 and not recorded on my account until Aug 9, when I called because my Halo back up failed!! Utterly useless app and support.

  • sapper585 Eric Bennett (@sapper585) reported

    @bt_uk No change really my sons both used their full data allowance due to poor internet and I over used mine working from home with my laptop using my phone as a hotspot. We’ve been convinced to upgrade to fibre now by your customer services not sure we should pay you more though

  • Ben_Harris91 Ben Harris (@Ben_Harris91) reported

    The service we have received from @bt_uk is terrible. They have left my Grandmother with out a working landline for over 3 weeks. Promised it would be repaired on the 6th August and when i called to check they said it would now be another 3 weeks.

  • Laura60400406 Laura (@Laura60400406) reported

    @bt_uk our internet drops in and out all day, every day, you’ve sent 2 engineers who have confirmed you have mis sold us the package as the cabling in our street cannot provide the service you have sold us and continue to charge us for each month…..

  • PatternThimble CraigB 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇩🇪 (@PatternThimble) reported

    The contractors putting @virginmedia in my street have knocked off my @bt_uk broadband. Cheers you bunch of #Cnuts great advert for your service. 48 hours to BT fix for someone that supports a Blue light service.

  • The_Real_MarkC MC (@The_Real_MarkC) reported

    @bt_uk Hi there, I have the digital voice product bundled with my BT Fibre 900 service. Is there a way to disable voicemail from answering the phone? Thank you.

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported

    @bt_uk Well @bt_uk is living up to its reputation today I've sat in all day waiting for an @OpenreachHelp engineer to call to fix my fault and no body has turned up. I have never dealt with such incompetent companies. Yet another holiday from work wasted thanks BT.