BT (British Telecom)

BT (British Telecom) Outage Report in Lichfield, Staffordshire, England

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The latest reports from users having issues in Lichfield come from postal codes WS13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lichfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lichfield, Staffordshire, England 12/05/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lichfield, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, West Bromwich, Cannock, Wolverhampton, Tamworth, Swadlincote, Tipton, Sutton Coldfield, Burton upon Trent, Burntwood, Walsall and Lichfield.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWest Bromwich Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lichfield, England

Latest outage, problems and issue reports in Lichfield and nearby locations:

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

  • mxtch98 Strings (@mxtch98) reported from Birmingham, England

    @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

  • AJDressageDiva Alison Joyce (@AJDressageDiva) reported from Swadlincote, England

    @AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

  • Bethannestagram My Name is Beth Anne (@Bethannestagram) reported from Swadlincote, England

    Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • spartan888 Alex Vitsileos (@spartan888) reported from Weston, England

    @btsport so your pundits have us too go down, do you want too bet against us ? #avfc

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

  • goldback wayne harrison (@goldback) reported from Wednesfield, England

    @btsport poor commentary team tonight. Ian Darke and Lucy Ward just kept on about Leeds all night, even went through the Leeds bench telling us who played for the U23..Darke actually worked out which one was Neto tonight, last time he was Neves or Moutinho

  • Vinny_Banks Vinny Banks (@Vinny_Banks) reported from Wolverhampton, England

    @Kevin_Paycare @btsport They are terrible

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

  • tomexh1 Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • Leecampbelluk The Commander (@Leecampbelluk) reported from Tamworth District, England

    Is this @btsport commentator actually ***************. Gun do gan, shilva, cancheello and Raaahem. Its beggars belief that we pay for this **** it really does. What a complete ****

  • bowker1984 Craig Bowker (@bowker1984) reported from Wolverhampton, England

    @bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BoobBoo Chris Kernaghan (@BoobBoo) reported

    @bt_uk Dee - I get it and it's not your fault. This particular system is geared for you to not be able to help me - because it's between 2 companies. You can't promise me something on behalf of the other company and you can't expedite either because then everything gets expedited

  • baferg87 Bret Ferguson (@baferg87) reported

    @RugbyInsideLine Really poor coverage for the sport. Need to sort it out. Why have @btsport bought the rights then hardly screen any games?

  • BoobBoo Chris Kernaghan (@BoobBoo) reported

    Deeply frustrating - I'd be tempted to cancel my @bt_uk order for FTTP given the hassle of an hour on the phone. Only issue is that the main fault lies with @OpenreachHelp and I'd still have to use @WeAreOpenreach.

  • CelticDragon12 Celtic Dragon 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺📖🐉 (@CelticDragon12) reported

    @bt_uk It's very slow, but it's just allowed me to log in a minute or so ago. I'll keep an eye on it.

  • SJR1501 Sophie Richardson (@SJR1501) reported

    @bt_uk I can DM but can you guarantee something will change? It has been ongoing issue since July. We’ve been charged late fees, even though error is yours and threatened to have our phone lines cut off when our charity runs a support line for vulnerable people. It’s shocking service.

  • villabone VillaBone (@villabone) reported

    27) Yes, that can take 5 days to get copper internet set up - so thats not an option for me 28) My only option has been to cancel my BT order. How can @bt_uk scale their fibre optic if this is the flow? Im now back on @EE broadband

  • garimaccoll Gari MacColl 🇪🇺💜 (@garimaccoll) reported

    @bt_uk Really disappointed by your service yesterday. I received a text telling me that my broadband was back up. And yet it wasn't. Now I'm being told it'll be back by midnight on Oct 6th!!! Not impressed at all.

  • conwaygav Gavin Conway (@conwaygav) reported

    @bt_uk Angry at the poor service from BT, placed an order, it was then cancelled without me knowing, tried to call customer service, waited 10miins, then was cut off

  • robh_78 Rob Hickman (@robh_78) reported

    @villabone @bt_uk I had similar with virgin. I ended up making a complaint and receiving £300 compensation.

  • Biscuits_9 Martin Sinclair (@Biscuits_9) reported

    @bt_uk hi. Not a current customer but may switch. Can you tell me roughly how long you'd expect it to take after buying broadband only package to having it delivered / installed?