BT (British Telecom)

BT (British Telecom) Outage Report in Lichfield, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lichfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lichfield, Staffordshire, England 01/29/2026 03:45

January 29: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lichfield, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Wolverhampton, West Bromwich, Tipton, Wednesbury, Walsall, Sutton Coldfield, Burntwood, Swadlincote, Bilston, Tamworth, Burton upon Trent and Cannock.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomWolverhampton Internet
United KingdomBirmingham Internet
United KingdomWest Bromwich Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lichfield, England

Latest outage, problems and issue reports in Lichfield and nearby locations:

  • jokers_tailor Jozef Koztelo (@jokers_tailor) reported from Birmingham, England

    Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball

  • leemulliss123 lee mulliss (@leemulliss123) reported from Birmingham, England

    @btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • Wolvesblogger Nathan Lloyd (@Wolvesblogger) reported from Wolverhampton, England

    Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.

  • em19rose94 Em 🌹 (@em19rose94) reported from Birmingham, England

    @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

  • CraigyLowe Craig (@CraigyLowe) reported from Birmingham, England

    @bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

  • eBayAnorak Jane Bell (@eBayAnorak) reported from Swadlincote, England

    . @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!

  • nickprocter27 Nick Procter (@nickprocter27) reported from Birmingham, England

    @steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

  • AmuroWhiteDemon AmuroWhiteDemon (@AmuroWhiteDemon) reported from Wednesfield, England

    @bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish

  • MsLianC Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release

  • StrideSteve Steve Stride (@StrideSteve) reported from Birmingham, England

    Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !

  • joshfoliee J O S H U A (@joshfoliee) reported from Birmingham, England

    Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

  • MsLianC Lian Cole (@MsLianC) reported from Wednesfield, England

    @Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lazza_10 Kev Laz (@lazza_10) reported

    @bt_uk Are there broadband issues in the Ashby De La Zouch are of Leicestershire? Ping is over 1000 ms download speed is 0.16Mbps upload speed 0.65Mbps. Can you have a look pls. Had same issue 2 weeks ago, then returned to normal after 36 hours!

  • MarineMermaidUK Hannah Milburn (@MarineMermaidUK) reported

    @bt_uk No internet for 92 days (September - December) - rang multiple times. Given no reason. Told it would be fixed by x date, then x date. Finally open reach arrive. Told I would be compensated multiple times. Now told I won’t be! As it was a “major outage”…definitely wasn’t!

  • SuppressedVoic5 Suppressed Voice (@SuppressedVoic5) reported

    @bt_uk internet has been down for ages what is happening?

  • jamclarkey James (@jamclarkey) reported

    @bristolren @bt_uk All communication providers be that BT, Sky, EE, Plusnet, TalkTalk, Virgin media, Zen (list goes on) will only be able to provide a digital (Internet based) voice service from 2023 and everyone moved off the current PSTN network you are on today as that is closing by 2025

  • warr10rz 🎽warr10rz🏉 (@warr10rz) reported

    @bt_uk why will the Norton version of BT Virus Protect not install on one of our devices (a tablet)? when we attempt the process Google Play Store downloads/installs the old McAfee version Android version on tablet is 7.0 - is this the cause of the issue

  • corbylad Moff (@corbylad) reported

    @bt_uk can you explain why I would want to go from £57 a month to £73 a month for my tv package? Please don’t tell me it’s because you are including basic Netflix? Seems loyalty as a customer gets you nowhere these days.

  • wesdavisfilms Wes Davis (@wesdavisfilms) reported

    @bt_uk im an existing customer and have been offered sport at £1/month for 3 months if i renew my tv package. If i accept this, am i still free to drop sport at any point and revert back to entertainment? Or would i have to keep sport for 24 month?

  • g8bxc_g4ddp Richard (@g8bxc_g4ddp) reported

    @bt_uk I registered some years ago but since then silence. Everywhere round here has fibre access but here just slow old adsl and no sign of any change despite being 500m from exchange

  • lazza_10 Kev Laz (@lazza_10) reported

    @bt_uk Have done. No known issues in your area. Like I said, it happened on 30/12/21 and lasted a day and a half, then it was fine. Ive done all the standard stuff, still no joy.

  • Alex_Jan_London Alexander Jan (@Alex_Jan_London) reported

    @bt_uk Thanks @bt_uk. Your colleagues are going to have their work cut out. Most BT phone boxes in my part of central London are in such a terrible state. They are used as toilets, for drug taking and exploiting vulnerable women. But do ask them to get in touch. Thanks. Alex