BT (British Telecom) Outage Report in Heddon on the Wall, Northumberland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Heddon on the Wall, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (10%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Heddon on the Wall, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: Chester-le-Street, Hebburn, Newcastle upon Tyne, Morpeth, Cramlington, Washington, Gateshead, Consett, Bedlington, Blaydon-on-Tyne, Jarrow and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Internet | |
| Hebburn |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Morpeth |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Heddon on the Wall, England
Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Kris Kross
(@KRISKROS5) reported
from
Blyth, England
BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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John Best
(@eeegr2tweet) reported
@bt_uk - Internet has been out for 5 hours - NR35 2TP - Please advise status and expected time for return on service?
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RosyPosy🌈 #StayathomeSavelivesProtectNHS 💙
(@RosyPosy_kitteh) reported
@_jo_ @bt_uk I wish I’d just stopped bt that day 2 weeks ago. I’ve never gone through anything so bad with a service provider.
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Scott Bevin
(@gameXcore) reported
@bt_uk I really don't need daily text messages, emails and phone calls to remind me that I ordered internet and it's being installed tomorrow. You already ripped me off, now you are just ***************, tone it down.
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Stanley Ogden
(@McaleesJohn) reported
@bt_uk Twice... and the problems not resolved. Get a grip and sort it out. It's hard running online business's without broadband....
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Reena Chotai
(@ChotaiReena) reported
@RosyPosy_kitteh @bt_uk Shocking #customerservice by such a huge corporation. Come on #BT is this how you treat your vulnerable customers?!
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Rebecca 🦥🐾🦦🦔🐹🐈
(@RebCoPTrainee) reported
@RosyPosy_kitteh @bt_uk This is so so awful! I’m so sorry you’ve been out through this and it’s risking your health and safety x
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Sun_Protection_Factor85
(@SFactor85) reported
On-going complaint with @SkyUK every call to them, and from them has been to my mobile. Now it’s escalated, they ring my landline, while and work. Now send me an email; they are closing the complaint because they can’t contact me… 🤔 @bt_uk you can expect a call soon.
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Bushy
(@nigelbushell2) reported
@bt_uk BT it’s now 17 days and counting since you cut off my landline and broadband any chance you can fix it before Christmas please?
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Matt
(@matti9845) reported
@virginmedia Whenever i've worked with @TalkTalk or @bt_uk they went above and beyond when the mistake was on their end opposed to making the customer suffer.
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Jones Mark Harding
(@JonesMarkHardi1) reported
@bt_uk @MarcusRashford i keep asking do you support BLM?