BT (British Telecom) Outage Report in Heddon on the Wall, Northumberland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Heddon on the Wall, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heddon on the Wall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Heddon on the Wall, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Gateshead, Blaydon-on-Tyne, Hebburn, Morpeth, Washington, Ryton, Cramlington, Stanley, Blyth and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Chester-le-Street |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Chester-le-Street |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Heddon on the Wall, England
Latest outage, problems and issue reports in Heddon on the Wall and nearby locations:
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…
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Kris Kross
(@KRISKROS5) reported
from
Blyth, England
BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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Michael Chaney
(@ChaneyMichael) reported
from
Dunston, England
@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)
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Tory 1
(@charming_man_) reported
from
Newcastle upon Tyne, England
@bt_uk can we have an update on the outage Middlesbrough TS5
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Mark Berry
(@Markberry89) reported
from
Guide Post, England
@bt_uk internet is the absolute WORST of them all!!!
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Andy Brown
(@andyb7274) reported
from
Bedlington, England
@MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Stevo Lewis 🏴
(@stevo_lewis) reported
@bobby_bridge @bt_uk Fastest way to speak to someone at Sky is to cancel your direct debit 👍🏻
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Tacolneston Tweet
(@TAC_TX) reported
@BTCare So, can you please tell me when exactly the fault with my telephone & fibre line will be fixed, as I’m now sick of paying for a service I’m not getting...!!! It’s not as if we live in the sticks... Next stop will be @BBCWatchdog & @Ofcom if it’s not fixed very soon!!! 😡
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stephen r
(@cardiffbhoy) reported
I have @bt_uk @BTCare Fibre 1: meant to have upload speed of 32mb yet getting less than 5mb to firestick, anyone know how to fix this ? Do I need to move providers ?
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Ian Brazier
(@Ian_P_Brazier) reported
I was thinking about customer service today and thought companies really are shocking @bt_uk still waiting for a promised router, @skytv still waiting for a promised email on refund, @beaconmedgroup still waiting for a promised call for an appointment #poorservice
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chelseaferris93@hotmail.co.uk
(@chelseaferris91) reported
@bt_uk Maybe someone on here can help my Elderly grandad who has dementia and no phone line thanks to a very unhelpful engineer. My grandad needs his phone line for his emergency line Incase of a fall. I waited over an hour on the line to be help on hold for 30mins and t
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Mark Wale
(@markwale84) reported
@bobby_bridge @btsport @SkyHelpTeam Have you cancelled BT sport with BT that could be causing an issue. What message are you getting on the mini box?
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Sami
(@samianddazvr46) reported
The worst thing about Covid is where is @texastornado5 ?? We need to end out a search party??? We are missing his upside down sunnies MotoGP is not the same without you. #texastornado5 #MotoGP #btsport
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🧜🏼♀️ Mythical Siren 🧜🏼♀️
(@Mythical_Siren1) reported
@bt_uk They ran tests n shows no issues but for last couple weeks the internet has been lagging and connection keeps failing periodically
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Dave McDoodlepants MBE ➐
(@G84Darren) reported
@bt_uk how do I cancel my BT sport? Tried calling but was on hold for 40 mins so gave up. You've put the prices up all of a sudden and I can't afford it.
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Raith stevens
(@RaithStevens) reported
@bt_uk dear bt ive had problems with my Internet for a year now and u keep sending engineers and the problem still aint fixed they told me to buy a new house phone soo I did soo can u please get your ******* **** together and be a reliable Internet provider like u advertise