BT (British Telecom)

BT (British Telecom) Outage Report in Hayes, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hayes, Greater London, England 05/24/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hayes, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Streatham, Tower Hamlets, City of Westminster, Paddington, Bermondsey, Islington, Southwark, Fulham, Mitcham, Croydon, Camden Town, Lewisham, Welling and Redhill.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    20 minutes in a queue for @bt_uk but as the clock strikes 9 they cut you off. Quality customer service........

  • bill_banksy Bill Banks (@bill_banksy) reported from Bromley, England

    @btsport this is why you will never be as good as @SkySports when you continue to use biased commentators in your matches. #Keown and #Mcmanaman are appalling.

  • uksov Barry (@uksov) reported from Eltham, England

    @bt_uk great Customer Service from BT, resolved my issue quick and professional as always

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it

  • martinTayx Martín Pane 🐦 (@martinTayx) reported from Camden Town, England

    @Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈

  • CFCJae_ J (@CFCJae_) reported from Bromley, England

    Was getting charged extra for 3 months and now they’ve changed my login and I can’t get onto it until you email me @btsport

  • DeanCowcher Dean Cowcher (@DeanCowcher) reported from Crayford, England

    @BTCare normal service resumed again the broadband goes down this 5minutes after I get an email asking me to upgrade to halo

  • Johnny_Murnane_ Johnny Murnane (@Johnny_Murnane_) reported from Islington, England

    @bt_uk Working now thanks. App on phone, first time customer.

  • harberlisalfc lisah1974 (@harberlisalfc) reported from Hackney, England

    @bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way

  • Matboy_Slim Matt the Cab (@Matboy_Slim) reported from Camberwell, England

    What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE

  • PollyCziok Polly Cziok (@PollyCziok) reported from Hackney, England

    Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.

  • 28Zizou Sab (@28Zizou) reported from Merton, England

    @virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Camden Town, England

    @bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.

  • TDMaurice Tom Maurice (@TDMaurice) reported from Wandsworth, England

    Agree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout

  • jackbremer UPGRADIAN Jack 🔶 (@jackbremer) reported from Wandsworth, England

    @bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz

  • bhutch41 Brian Hutchinson (@bhutch41) reported from Lambeth, England

    @bt_uk Twice today I’ve called 0800 800 150 & spoken to 2 helpful operators about my BT minihub signal dropping out; I’ve moved house & won’t get proper BT Wi-fi until 23/1/20. Halfway through both calls I’ve been cut off! Help!!!!@bt_uk still dropped out! Help!!!

  • ManUtd_BITW Ray Rajani (@ManUtd_BITW) reported from City of London, England

    @truesricosta @Ossyref @StephMcMahon @WWEUniverse @btsport @btsportwwe @WWE @WWENetwork Sorry i misread this all - i thought the question said live on tv (misread the wwe network bit) and I agree with the last tweet. If anything i wish raw and sd could be on the wwe network quicker (but again tv license issues prevent this)

  • MikeHead8 Mikey Mike Timebomb (@MikeHead8) reported from Swanley, England

    @MashStPaddy @btsport @BarrowAFC @bromleyfc Tv never cares about fans it's just it was never affecting us before .

  • 1stclasslounge FirstClassLounge (@1stclasslounge) reported from Stratford, England

    So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lisaking695 Lisa King (@lisaking695) reported

    @bt_uk 5 days of broken promises of some to call me back regarding my 14 week wait for a broadband service when I was told it would be 2 weeks. No broadband no phone line no no like connectivity BT really don’t care

  • langwithboy COYD (@langwithboy) reported

    @thecoldend @Suffragentleman @btsport no idea if that makes her any good, as the level she was playing at was awful. But quite apart from that, it doesn’t qualify anyone to be a good pundit

  • ashluthra87 Ashish Luthra (@ashluthra87) reported

    @bt_uk why is your broadband sooooo rubbish nowadays??? 3rd time I’m having issues in a matter of weeks, even with you sending me a new router! #timetosaybyebye 😞 #letdowns

  • chg1282002 James C (@chg1282002) reported

    @EE @btsport I DM you , I ordered the esim by phone yesterday, been told my current physical sim won’t disconnected until when I receive the new esim , but this morning my physical sim NO SERVICE, been disconnected!!!!! I haven’t receive the new esim yet… that is very bad !

  • LuciferShot David Fox (@LuciferShot) reported

    @bt_uk Non update, missed site appointment today and zero customer service followed this tweet. Appalling 'service' @BTCare @bt_uk #btfail

  • Skottalot Scott O'Toole (@Skottalot) reported

    @ashluthra87 @guff3r @bt_uk If anyone is thinking of switching, you can cancel your contract with no fee as bt are raising their prices mid contract. If you want to switch to virgin, drop me a message and I can sort out a deal for you all 👍

  • thelegendswfc 🅱️⭕️🅱️💲 (@thelegendswfc) reported

    having fibre to premises installed by @bt_uk is the worst experience I have had with any company ever, 5 missed appointments when they finally arrive 3 months later only fit the outside as it’s “not on their job” date now in April so if they arrive 5 months to have it installed

  • nscboyd NigelSCB (@nscboyd) reported

    @bt_uk I really don’t have the time or inclination to waste on another 2 hour phone call. Absolutely appalling customer service and I had been a prospective customer. That says it all. Anyone out there know how BT survives?

  • brianyoneill Briany #MOT (@brianyoneill) reported

    @77thomo @btsport She's terrible and not doing anything to help bring woman into punditry in the men's game she's pressed on us by every broadcaster since her appalling take on Leeds quite frankly it's laughable even tonight telling us that Sheff Utd to cross it into the box even if nobody there

  • shikavelli Shikavelli (@shikavelli) reported

    @bt_uk your internet has been so bad it’s not even working for me now and everytime they send an engineer they never fix anything it’s been abysmal