BT (British Telecom)

BT (British Telecom) Outage Report in Hayes, Greater London, England

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The latest reports from users having issues in Hayes come from postal codes BR2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hayes, Greater London, England 05/01/2024 23:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hayes, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, City of Westminster, Tower Hamlets, Islington, Bermondsey, Hackney, Grays, Balham, Wandsworth, Camden Town, Belsize Park, Southwark, Woolwich and Mitcham.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomCroydon Total Blackout
United KingdomLondon Internet
United KingdomCity of Westminster Wi-fi
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • R_Tillo_x SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported from Camberwell, England

    @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

  • andrew_youngers Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England

    @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • DanfromtheSouth Danny Attle (@DanfromtheSouth) reported from Bromley, England

    @btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈

  • peter33266430 peter (@peter33266430) reported from Kensington, England

    @bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • erossiniuk Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk fix my broadband it's disgusting charging people money and not providing a service.

  • palmerova88 Alan Palmer (@palmerova88) reported from Salfords, England

    @chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩

  • danielhirschman Daniel Hirschmann (@danielhirschman) reported from Hackney, England

    Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

  • MidEssexOD Steve Rowley (@MidEssexOD) reported from Islington, England

    @Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.

  • DaniVegaNFL Dani (@DaniVegaNFL) reported from Sutton at Hone, England

    What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

  • DavidRobson84 David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England

    @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • StevenTWilton Steven Wilton (@StevenTWilton) reported

    @hendopolis @bt_uk We had issues with our fttp through BT. They supplied a mini 4g hub. Not perfect but worked. Paid compensation for each day we were without Broadband. £8 per day and £25 for missing an appointment. Was a problem with the Exchange.

  • Nimmo1492 Neil Nimmo (@Nimmo1492) reported

    @OliviaAnko @bt_uk BT Openreach have a monopoly on installations, so they have absolutely no incentive to actually be decent. They're a bad joke of a company.

  • intatrim Intatrim (@intatrim) reported

    @btbusinesscare no phone line since 22nd April - on line faults being closed Without the issue resolved! What about my customers? Business is tough enough!

  • ChrisFray14 Chris Fray (@ChrisFray14) reported

    Great customer service by @bt_uk...not! I tell you reason for my call and then I am passed to the relevant department only for connecting agent to say “you’ve rang the wrong department..we’re business, not home”. #customerexperience #CustomerService

  • golferaob Andy O'Brien (@golferaob) reported

    @bt_uk Please can you give me the exact reason why you can’t provide the service as plusnet and BT supply all the houses around us?

  • MrHagyard Jord (@MrHagyard) reported

    @BarnesJoshThe @btsport Get a firestick lad and a streaming service 👌🏻

  • knott_richard Richard Knott (@knott_richard) reported

    @OliviaAnko @bt_uk Hi, Had a 3 week delay when moving my parents from EE to BT (after being told it would take 2 hours), but insisted they provide a 4g dongle in the mean time. Cut out every time a A380 went over, but I could still work from there

  • ricwilboo Richard (@ricwilboo) reported

    @virginmedia 67 minutes on phone to kindly ask my mother be moved off £80 per month for basic TV, basic broadband & landline calls. Now a bargain at £63… if by bargain you mean 50% more than what @bt_uk charge me for same speed & same equivalent package. Shite service as always

  • intatrim Intatrim (@intatrim) reported

    @btbusinesscare You won’t answer or help ? No line since 22nd April - my customers can’t call us at an already difficult trading period!

  • chrisbumble Chris Rose (@chrisbumble) reported

    @bt_uk We ahve no mobile phone signal at all todaysince 8am. Really not good enough