BT (British Telecom) Outage Report in Cuxton, Medway, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cuxton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cuxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Cuxton, Medway, England
The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Sevenoaks, Chatham, Gillingham, West Malling, Dartford, Gravesend, Rochester and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Sevenoaks |
Internet | |
| Southend-on-Sea |
Internet | |
| Chatham |
Phone | |
| Southend-on-Sea |
Wi-fi | |
| Gillingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cuxton, England
Latest outage, problems and issue reports in Cuxton and nearby locations:
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.
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Mr K.A.Bloomfield
(@Bloomfield1K) reported
from
Hartley, England
@bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence
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Adam Pearce 💙
(@adampearceuk) reported
from
Longfield, England
Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'
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Louise Lfc
(@loulou009) reported
from
Rochester, England
@bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page
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Andrew Youngman
(@andrew_youngers) reported
from
Sutton at Hone, England
@bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!
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lorraine langridge
(@LorriLangridge) reported
from
Longfield and New Barn, England
Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡
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DaveB🇧🇼
(@DaveB_mcfc) reported
from
Longfield, England
@bt_uk Despite being told at 1pm that problem is sorted, broadband goes down again at 8pm. Text service says incoming line is fine so it must be our router, but your online fault checker says there is still a problem. Told to ring back tomorrow at 8am. Not good enuf, sort it out !!!
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Janet E Baldwin 🌸
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.
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Dani
(@DaniVegaNFL) reported
from
Sutton at Hone, England
What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport
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Andrew Crowe
(@AndrewCrowe11) reported
from
Kings Hill, England
@bt_uk The phone number has been disconnected from the company. It has not been reconnected to my mother-in-law. This is now nearly a week without her phone number. She is 86 years old and lives on her own and is very vulnerable. If anything happens this is really down to you
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Mine went down Thursday morning mid exam.
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Kelly 💙
(@kelly20201983) reported
from
South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
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Sarah Coburn
(@sarahcoburn) reported
from
Hartley, England
@bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help
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Eakan Gopalakrishnan
(@eakangk) reported
from
Sutton at Hone, England
@bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.
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DaveB🇧🇼
(@DaveB_mcfc) reported
from
Longfield, England
Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk
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Glo Thienel
(@Glo_Thienel) reported
from
Gravesend, England
Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Michael McHugh
(@mich_1) reported
@bt_uk my dad's landline not working and his phone is vital as he's vulnerable. Not sure if it's phone or line
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Paul Dee
(@CCTV_etc) reported
@bt_uk Is there any point, a complaint is logged now
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Ebony Hutt
(@HuttEbony) reported
@bt_uk experiencing the worst customer service this morning. Cancelled contract in Oct, still got billed in November (shouldn’t have). Trying to request a refund, on the phone for an hour, get transferred twice & then call cut off 😡
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Samta MF Claws
(@samhoulden) reported
Well over 20 mins now @bt_uk SOMEONE PICK UP THE DAMN PHONE
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K 🐼
(@kxcheungx) reported
Worst customer service goes to @bt_uk ... Moved into my first home expecting to have the internet up and running to work. They cancelled the order without telling me, been told 100 things about getting it resolved. Absolutely fuming. Stay clear, they don’t care.
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Hugh Miller
(@HWM79) reported
@bt_uk Please help! Logged a no dialtone fault on the 09th November. Now 11th December and no communications regarding rectification. We live in a poor mobile signal area and rely on our landline for emergency contact if needed.
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Dale Meachen
(@DaleMeachen) reported
Having some serious problems with speed this morning @bt_uk, it's so slow that I can't even log into live chat to tell you!
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Roger Allen
(@rogercarlallen) reported
@bt_uk Mobile signal is poor and I work from home - Colehouse Farm, Ashreigney, Chulmleigh Ex18 7NJ 01769 520814 EA36484483 our children’s school cannot reach us if one of them falls ill it is unacceptable to be left in limbo we need it sorted out quickly please
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Kole Morgan
(@KoleMorgan) reported
@Adamjw1980 @Rachel_Cable7 @bt_uk They have now sent me the little box because I insisted on my issue being escalated again. And wierdly I have service with it.
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Samta MF Claws
(@samhoulden) reported
Shout out Adam in the Blackburn @bt_uk centre for acknowledging their system has caused the problem & doing his best to sort it out. Still don’t even know if we’ll have broadband by next week, but it’s not his fault. It’s BT’s system that has caused all this stress & hassle.