BT (British Telecom) Outage Report in Cuxton, Medway, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cuxton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cuxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Cuxton, Medway, England
The most recent BT (British Telecom) outage reports came from the following cities: Rochester, Chatham, Gravesend, South Ockendon, Maidstone, Southend-on-Sea, Sevenoaks, Gillingham, West Malling and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Internet | |
| Chatham |
Internet | |
| Gravesend |
Phone | |
| South Ockendon |
Internet | |
| Maidstone |
Internet | |
| Southend-on-Sea |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Cuxton, England
Latest outage, problems and issue reports in Cuxton and nearby locations:
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP
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Tunde Bella
(@MCTundeBella) reported
from
Crayford, England
@SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.
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MMAssault
(@MMAassault1) reported
from
Grays, England
@John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.
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Dean Cowcher
(@DeanCowcher) reported
from
Crayford, England
@BTCare normal service resumed again the broadband goes down this 5minutes after I get an email asking me to upgrade to halo
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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aimee
(@aimee_bennett97) reported
from
Sutton at Hone, England
@bt_uk our phone line is down, says on the front of our phone “no line” help please
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP
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Mikey Mike Timebomb
(@MikeHead8) reported
from
Swanley, England
@MashStPaddy @btsport @BarrowAFC @bromleyfc Tv never cares about fans it's just it was never affecting us before .
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Mark
(@WhiskyOneIce) reported
from
Sutton at Hone, England
@NilWil1972 @bt_uk Bad move Nils 😕 Tell them you want Hub 5 back.... Halo is very unstable so my BT engineer mates tell me 🙄
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Jason Plom
(@jasonplom) reported
from
Corringham, England
@AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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GrimRealET
(@RicherGenetics) reported
@bt_uk where is this access code I know you've sold out now but I was in the queue I did get the chance to put the #xboxseriesx in my cart but needed an access code!It's NOT in the "mybt" app nor online in fact I see many others with the same issue Where do we look? #btaccesscode
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Westyorksman
(@Westyorksman) reported
@virginmedia how do we get hold of your customer service? No answer to email! No answer on phone! No answer on twitter! #shockingservice #badcustomerservice #answerthecall @SkyUK @bt_uk do you reply to customers?
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Lisa W
(@lisaloolar) reported
@bt_uk hi my friend is receiving emails from you about a new broadband service and delivery of a new hub. She hasn’t ordered anything and the home address isn’t hers. Her email address must be linked to someone else’s bt account. Help!
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Sangaards Heroes
(@CAFCAlways) reported
@bt_uk Local cabinet not upgraded to fibre is the problem- so only unreliable slow phone cable only 😐
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Herr Lowe
(@Jhaeh) reported
@bt_uk Yes I believe so. One day. This is such bad service. I received a call last night to confirm the installation but yet again, another no show. If this is how you treat your new customers, god knows how you treat existing ones.
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Alex Perry
(@alexgraceperry) reported
@bt_uk The best bit is you sent an engineer out on Saturday to fix a fault on the line.. (when you told me they dont work weekends) - how can there be a fault on the line when we are waiting for a line to be installed? So stupid. No words
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Sarah
(@sary18) reported
@bt_uk awful customer service today. Advised by OpenReach to request 4g dongle to get my children connected to their schools. Yet nobody will help. Fault already at one week & will be weeks before it can be repaired. Contract may have another year left but it won’t be! Disgusted!
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voz1979
(@voz1979) reported
@bt_uk absolutely disgusted with the service! Booked full fibre to be installed at beginning of December, due 2nd February and due to a snow day now put back to 16th April. After 3 hours of on hold and speaking to advisers I’m still stuck without a decent internet service 😡
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Alex Perry
(@alexgraceperry) reported
@bt_uk How long until an engineer actually turns up for one of the appointment I have booked? This is ridiculous, appalling service. Now I’ll have to wait another 8 days without internet for you not to bother turning up again?
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Stuart Leader
(@slug56) reported
Hi @bt_uk. You've sent a letter to my house addressed to "Valued Customer". I'm not a customer, but took this to be spam since it's not addressed to someone specific. On opening the letter, it's got some PII of the previous owner. They don't live here any more. Can you help?