BT (British Telecom)

BT (British Telecom) Outage Report in Cuxton, Medway, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cuxton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cuxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cuxton, Medway, England 03/31/2026 15:10

March 31: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cuxton, Medway, England

The most recent BT (British Telecom) outage reports came from the following cities: Grays, Southend-on-Sea, Chatham, Rochester, Gravesend, South Ockendon, Maidstone, Sevenoaks, Gillingham, West Malling and Dartford.

Loading map, please wait...
City Problem Type Report Time
United KingdomGrays Internet
United KingdomSouthend-on-Sea Phone
United KingdomChatham Internet
United KingdomRochester Internet
United KingdomChatham Internet
United KingdomGravesend Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cuxton, England

Latest outage, problems and issue reports in Cuxton and nearby locations:

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

  • stone_craig Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Southend-on-Sea, England

    @wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

  • kazeemogunbambi Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport

  • caroleanne327 Carole-Anne 💙 (@caroleanne327) reported from Crayford, England

    Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • aimee_bennett97 aimee (@aimee_bennett97) reported from Sutton at Hone, England

    @bt_uk our phone line is down, says on the front of our phone “no line” help please

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Caldaris94 Caldaris (@Caldaris94) reported

    @bt_uk We have devices on both 2.4gz and 5gz bands. Doesn't seem to make a difference. A Few further restarts have not solved the issue either, and it seems that time isn't resolving the issue. Tried disconnecting the one thing that's working, still nothing else will connect. Very odd.

  • TOGASmitty TOGA (@TOGASmitty) reported

    @bt_uk 3 vans of engineers in my village and the local broadband is still dropping out. When can we expect a fix? Your own system says there isn't a fault but can certainly say there is one.

  • BrydonN2 BrydonN (@BrydonN2) reported

    @VixThatRuns @bt_uk Is rather - must be serious issue … but told service should be resumed by 4pm .. it isn’t

  • Flexoid Alexis Huddart (@Flexoid) reported

    To be treated like a number excuse the pun, @bt_uk & @ee are a company we would not recommend you use as they aren’t bothered about how they treat their customers, regardless of how much they cost you, shocking customer service be this business or consumer, just avoid!

  • NzoWraith EXODUS (@NzoWraith) reported

    @btsport @AskPS_UK can you please update your BT Sports app on the PS5. Everytime I try to fast forward or rewind the app crashes and starts every show from the beginning. Considering you’re increasing the price. This is extremely poor

  • BrydonN2 BrydonN (@BrydonN2) reported

    BT fibre been down since 9am today … no updates .. still down … @bt_uk

  • LouForbes Louise Forbes (@LouForbes) reported

    @bt_uk I currently have BT Openreach workers outside my bedroom window laying cable with an extremely noisy machine from 11pm and they’ve advised they will be there till after 1am. Is this normal? They’ve advised no emergency or issues just standard work.

  • Duck_Tweets Bolly Knickers (@Duck_Tweets) reported

    @bt_uk So now they’ve said it’s on and it’s not working so now they need to send an engineer but not for a few days!!! How long do you expect me to put up with this abysmal service?????

  • maltyhimself91 XCI Malty (@maltyhimself91) reported

    @bt_uk I would just like to say that your customer service is appalling and warn everyone not to trust your staff who are happy to lie and withhold information. I am disgusted and as soon as my BB can be cancelled it will. DO NOT TRUST BT!!!

  • paulhill3 Paul Hill (@paulhill3) reported

    @bt_uk Hi, i’ve not had internet all day and need to work from home tomorrow. Do you know if it’s a wider London problem or do I need to have an engineer come out?