BT (British Telecom)

BT (British Telecom) Outage Report in Cuxton, Medway, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cuxton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cuxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cuxton, Medway, England 01/14/2026 20:50

January 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cuxton, Medway, England

The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Maidstone, Grays, Gillingham, Rochester, Sevenoaks, Sittingbourne, Longfield and Chatham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomMaidstone Wi-fi
United KingdomMaidstone Internet
United KingdomGrays Wi-fi
United KingdomSouthend-on-Sea Wi-fi
United KingdomSouthend-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cuxton, England

Latest outage, problems and issue reports in Cuxton and nearby locations:

  • Faith17T Faith Thomas (@Faith17T) reported from Canvey Island, England

    @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

  • TimiraosNatalia Natalia Timiraos (@TimiraosNatalia) reported from Southend-on-Sea, England

    @OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • kelly20201983 Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • DaniVegaNFL Dani (@DaniVegaNFL) reported from Sutton at Hone, England

    What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • OL_Vision Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • kazeemogunbambi Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • andrew_youngers Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England

    @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • LordMontyofWall Phil Simon (@LordMontyofWall) reported from Sutton at Hone, England

    @bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • LexiJane_x Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️ (@LexiJane_x) reported from Eynsford, England

    @btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • domballsuk Dom ***** Productions Limited (@domballsuk) reported

    @bt_uk When will we get compensation for the 5 day outage?

  • the_john_harper John Harper (@the_john_harper) reported

    @btsport So you clearly didn’t read my initial tweet then. I’m afraid that between this and the issues with putting the previous races on red button really does mean I am cancelling my subscription

  • itsmeitsmeandy AM (@itsmeitsmeandy) reported

    one of those days both @bt_uk and @UtilitaEnergy online payments not working, been trying both since last night hopelessi think they should have to give you compensation 1 free month if you get pissed about not tried @TamesideCouncil yet but they do say trouble comes in three`s

  • Clarty81 Clarity ♒ Truth sets us 🆓 (@Clarty81) reported

    Please can ya help find some1 qualified to help me sort this miser am living since they Dug then it started & from calls /tweets/emails/reports iv tried go no where Yes I know it sounds crazy but it's exactly making me feel it too please iv tried @virginmedia @bt_uk

  • pboast Paul (@pboast) reported

    @bt_uk what the he'll is going on with your so-called good service , it is totally not good , I have no Internet connection on your hotspot since 7 am this morning, you never tell us WHY ???

  • lovelacegeezer No time for Racists (@lovelacegeezer) reported

    @bt_uk I am getting really bad service ordered BT broadband and voice, 3 days I have waited in 9th 18th and now 21st and still no broadband , called today and it’s been cancelled ??? I have to reorder .

  • johnrobinson07 John (@johnrobinson07) reported

    @bt_uk No problem will do that after work today. Maybe you should do some further training with staff and explain to customers you might have to change dates even to stop others wasting time like myself.

  • dxandre Andre Nunes (@dxandre) reported

    @bt_uk is BT Internet service down in England? For 2 days now I have had no Internet acess

  • KarlosW Karl Wardlaw (@KarlosW) reported

    @bt_uk you've sent me an email saying you're closing my complaint. You've only tried to get in touch with me once despite putting in my records you've tried on 2 previous occasions. Only warned me you were going to call by text minutes before you did. In work so couldn't answer

  • RhodesyLu Lu 💫 (@RhodesyLu) reported

    @bt_uk Hello. Since this early this morning, texts are taking ages to send. They are stuck for several minutes as "sending" before finally sending. I'm in my usual location and turned my phone off and on. Is there an issue with the network? Thanks.