BT (British Telecom)

BT (British Telecom) Outage Report in Cuxton, Medway, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cuxton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cuxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cuxton, Medway, England 01/07/2026 09:20

January 07: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cuxton, Medway, England

The most recent BT (British Telecom) outage reports came from the following cities: Maidstone, Grays, Southend-on-Sea, Gillingham, Rochester, Sevenoaks, Sittingbourne, Longfield and Chatham.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Internet
United KingdomGrays Wi-fi
United KingdomSouthend-on-Sea Wi-fi
United KingdomSouthend-on-Sea Internet
United KingdomGillingham Wi-fi
United KingdomRochester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cuxton, England

Latest outage, problems and issue reports in Cuxton and nearby locations:

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • andrew_youngers Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England

    @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

  • kelly20201983 Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • LexiJane_x Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️ (@LexiJane_x) reported from Eynsford, England

    @btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

  • eakangk Eakan Gopalakrishnan (@eakangk) reported from Sutton at Hone, England

    @bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • sarahcoburn Sarah Coburn (@sarahcoburn) reported from Hartley, England

    @bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help

  • DaniVegaNFL Dani (@DaniVegaNFL) reported from Sutton at Hone, England

    What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport

  • OL_Vision Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Steven56147 Steven Train (@Steven56147) reported

    @bt_uk My father in law cannot access his emails. He deleted his account from his iPad in an attempt to reset it, when he tried to add his account it says his pword is incorrect. He then tried to reset his pword but the pword reset pin is sent via email. Pls help

  • JustWilliamson Will (@JustWilliamson) reported

    @bt_uk Our @virginmedia broadband goes down about once a fortnight and the whole street could be interested in switching to BT. Is there a way we can petition for you to bring fibre to us? It's on other nearby streets but not ours.

  • gsrodger Gordon Rodger-Burns (@gsrodger) reported

    Well after 2 days of "being with" @bt_uk & @OpenreachHelp i still NO WIFI, a "home hub" that doesn't work and still waiting on a Manager to speak to because of their ineptitude! Great customer welcome here! Wish I didn't bother!

  • munkibhoy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Niall Muireadhaigh 🇮🇪 (@munkibhoy) reported

    @MattFUTTrading @bt_uk @p26_esports Gameplay is horrible tonight. Absolutely dreadful.

  • chrisdobbie_ Christian Dobbie (@chrisdobbie_) reported

    @OpenreachHelp I’ve tried contacting @bt_uk and they keep saying they are unable to do anything, I’ll keep trying. Thank you for your help.

  • PompeyCyclist Pompey Cyclist (@PompeyCyclist) reported

    Hi @bt_uk three times today I was endangered by a driver of one of your vans. Does this come free with my Broadband deal or am I paying extra for that? Being attacked by a member of your staff must be a breach of contract on your part, right? So I can terminate early?

  • 2401Chief 2401MasterChief (@2401Chief) reported

    @bt_uk evening; could you advise me if there’s a way of emailing your customer services department to give my 30 days notice to cancel my broadband connection or do I need to call? Thanks in Advance

  • JooliaNoble Julia Noble (@JooliaNoble) reported

    @bt_uk Our existing internet has been disconnected and the engineer to install the new fibre hasn’t arrived or been in contact. After being on hold for 40 mins, your customer service team transferred us only to go on hold again. So frustrating. Please contact us so we can cancel

  • charlieosborne Charles Osborne (@charlieosborne) reported

    @OpenreachHelp Thanks for the reply. It’s a change from ADSL over copper with another provider to new FTTP service with @bt_uk. Just been told by BT that your engineer “didn’t bring enough cable” 🙈. Would be great if ‘Michael’ could have just answered the phone no. you gave us & explained!

  • HerInTheChair Tilly (@HerInTheChair) reported

    @BDubleYou @bt_uk Very true! It seems to be working now for me on IOS. I hope that’s the end of the trouble.