BT (British Telecom) Outage Report in Cuxton, Medway, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cuxton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cuxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Cuxton, Medway, England
The most recent BT (British Telecom) outage reports came from the following cities: Rochester, Chatham, Sittingbourne, Southend-on-Sea, Gravesend, Stanford-le-Hope, Maidstone, West Malling, Gillingham and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Internet | |
| Chatham |
Internet | |
| Sittingbourne |
||
| Chatham |
Internet | |
| Sittingbourne |
Wi-fi | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cuxton, England
Latest outage, problems and issue reports in Cuxton and nearby locations:
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Glo Thienel
(@Glo_Thienel) reported
from
Gravesend, England
Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Andrew Youngman
(@andrew_youngers) reported
from
Sutton at Hone, England
@bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence
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lorraine langridge
(@LorriLangridge) reported
from
Longfield and New Barn, England
Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡
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Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️
(@LexiJane_x) reported
from
Eynsford, England
@btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?
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Kelly 💙
(@kelly20201983) reported
from
South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.
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Adam Pearce 💙
(@adampearceuk) reported
from
Longfield, England
Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'
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Dani
(@DaniVegaNFL) reported
from
Sutton at Hone, England
What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Mine went down Thursday morning mid exam.
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Omid 👨🏻💻
(@OL_Vision) reported
from
Sutton at Hone, England
@btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.
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Mr K.A.Bloomfield
(@Bloomfield1K) reported
from
Hartley, England
@bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!
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Eakan Gopalakrishnan
(@eakangk) reported
from
Sutton at Hone, England
@bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.
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Phil Simon
(@LordMontyofWall) reported
from
Sutton at Hone, England
@bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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SoloH
(@SolangeHec) reported
@bt_uk update since my call with your team (all v friendly & helpful) to confirm an error & an engineer will be out to fix the issue by 25 NOVEMBER. 5 DAYS! We were offered free hotspot usage for these days however, not one single one reaches my flat. So null, void & useless
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Bobby Bridge
(@bobby_bridge) reported
Anybody experienced this issue I’d like to hear from you please. I have @btsport through @SkyHelpTeam - but now I have a second Sky Q digibox, in another room, the BTsport channels are not playing/available on it, but fine on my main Sky box. Is there a way of making this happen!
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Ellz
(@itsellz_) reported
@bt_uk you guys actually have the WORST internet service and customer service in the UK kmt
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Alan Boyd
(@alanglynnis) reported
@la_riviere @bt_uk Get her to switch to Plusnet. BT owned but far cheaper and better customer service
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Anika Zubair
(@anikazubair_) reported
@MattMyszkowski @BTCare I feel the same about @Hyperoptic - I’ve been a customer for years, but it would actually be cheaper for me to cancel my plan and buy a new Black Friday deal. What’s wrong with this customer model in telecommunications?!?
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SoloH
(@SolangeHec) reported
@bt_uk a huge nuisance as I have work to do & am unable to do ANYTHING from home & already missed a day of work. I’m a new customer & moved less than a month ago to avoid issues! We are in a lockdown & there is nowhere for me to use inet, unless I sit outside Tesco for 5 days??
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Garry Plumber
(@PlumberGarry) reported
@bt_uk service is appalling and no broadband
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Kev S
(@Snake3yes) reported
@bt_uk No BT I am not renewing my contract with you and paying more for a 300mb service that's only 50mb faster than what I have when you are offering new customers a 900mb service for less than I currently pay. How about you treat existing customers fairly for a change?
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chelseaferris93@hotmail.co.uk
(@chelseaferris91) reported
@bt_uk Maybe someone on here can help my Elderly grandad who has dementia and no phone line thanks to a very unhelpful engineer. My grandad needs his phone line for his emergency line Incase of a fall. I waited over an hour on the line to be help on hold for 30mins and t
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Loretta Livingstone
(@L_Livingstone1) reported
@bt_uk Your updated and 'improved' emails still don't work properly. I thought it was just me but it's happening to others I know, too. We click on one email, and it whos the one a few lines down. nothing will induce it to click onto the required email. Please, get this sorted.