BT (British Telecom)

BT (British Telecom) Outage Report in Cuxton, Medway, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cuxton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cuxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cuxton, Medway, England 03/20/2026 15:00

March 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cuxton, Medway, England

The most recent BT (British Telecom) outage reports came from the following cities: Gravesend, South Ockendon, Maidstone, Southend-on-Sea, Sevenoaks, Chatham, Gillingham, West Malling, Dartford and Rochester.

Loading map, please wait...
City Problem Type Report Time
United KingdomGravesend Phone
United KingdomSouth Ockendon Internet
United KingdomMaidstone Internet
United KingdomSouthend-on-Sea Internet
United KingdomSevenoaks Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cuxton, England

Latest outage, problems and issue reports in Cuxton and nearby locations:

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • MikeHead8 Mikey Mike Timebomb (@MikeHead8) reported from Swanley, England

    @MashStPaddy @btsport @BarrowAFC @bromleyfc Tv never cares about fans it's just it was never affecting us before .

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

  • martinc1970 Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • aimee_bennett97 aimee (@aimee_bennett97) reported from Sutton at Hone, England

    @bt_uk our phone line is down, says on the front of our phone “no line” help please

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

  • MMAassault1 MMAssault (@MMAassault1) reported from Grays, England

    @John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.

  • jasonplom Jason Plom (@jasonplom) reported from Corringham, England

    @AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.

  • WhiskyOneIce Mark (@WhiskyOneIce) reported from Sutton at Hone, England

    @NilWil1972 @bt_uk Bad move Nils 😕 Tell them you want Hub 5 back.... Halo is very unstable so my BT engineer mates tell me 🙄

  • martinc1970 Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

  • DeanCowcher Dean Cowcher (@DeanCowcher) reported from Crayford, England

    @BTCare normal service resumed again the broadband goes down this 5minutes after I get an email asking me to upgrade to halo

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

  • johnbarbiebutt john flood (@johnbarbiebutt) reported from Stone, England

    @BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • damase24 Tommy D (@damase24) reported

    @BTCare you have the worst broadband on the planet, simple as.

  • LaupLaup2 LaupLaup (@LaupLaup2) reported

    @ThreeUKSupport Good afternoon. Can i ask if the network is congested again? 4G and 3G at a snails pace. Have had to switch to #bt_uk #wifi

  • MJ_Wong Michael Wong (@MJ_Wong) reported from Barnet, England

    Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.

  • HammerCosplay Hammer Cosplay (@HammerCosplay) reported

    @bt_uk Spoke on live chat but customer assistant was as much use as a chocolate tea pot no helpful information was given

  • Tulanedyke Lindsay Yanez (@Tulanedyke) reported

    @Nusbacher @bt_uk Too many of my buddies across the pond have had issues with BT. I say strafe ‘em.

  • AndyGibson33 🅰️ndy Gibson (@AndyGibson33) reported

    @bt_uk my mother in law has just moved and signed up for your broadband and phone. I have got broadband working, and the phone can make and receive calls. I can't get the Alexa set up to work. I've tried following the instructions on the Web but am getting nowhere. Please help!!

  • LisaFarrell3 Lisa Farrell (@LisaFarrell3) reported

    4 hours & counting…@bt_uk STILL not able to do anything about my order. Can’t even cancel with them till they manage to close my ‘open order’: could be today but maybe next mon. So looks like this will be ongoing when I’m on holiday!! Badly done @bt_uk

  • HammerCosplay Hammer Cosplay (@HammerCosplay) reported

    You got to love @bt_uk losing a £84 bill payment and cutting your internet off after you paid your bill #wtf #nothappy @Ofcom

  • TurboRiderZ Tony1 (@TurboRiderZ) reported

    @bt_uk can you tell me how the heck the Bt engineer connected the Bt Router without the Adsl Flter??? I tried to connect the Adsl Filter gues what It Doesn't Work At All,withput the Adsl Flter the Router makes noise, no wonder I get 8mb speed

  • RebelHQ Cockney Rebel (@RebelHQ) reported

    @BTCare You cut my broadband off today for not paying my bill when l haven't received one or a reminder. I have never been late paying in 40 years as BT customer. Heavy handed and wrong imo