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EE

EE Outage Report in Vigo Village, Kent, England

Why is my EE service not working?

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Vigo Village, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Vigo Village, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at EE

EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Vigo Village, England

The most recent EE outage reports came from the following cities: West Malling, Gillingham, Orpington, Rochester, Greenhithe, Swanley, Gravesend, Maidstone, Dartford, Grays, Sevenoaks, Coldblow, Chatham, and Erith.

CityProblem TypeReport Time
West Malling Phone 4 days ago
Gillingham E-mail 7 days ago
Orpington Phone 10 days ago
Rochester Phone 11 days ago
Greenhithe Phone 12 days ago
West Malling Internet 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Vigo Village, England

Latest outage, problems and issue reports in Vigo Village and nearby locations:

  • colinsplace
    Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • StaerckLaurie
    Laurie Staerck (@StaerckLaurie) reported from Grays, England

    @EE Is there a problem this morning, I have no 4g or 3G connection

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

  • Nic_B82
    N1C-B🐻💙 (@Nic_B82) reported from Bexleyheath, England

    @EE do you do the same deal in store as well as phoning the customer services??

  • KATEELDRIDGEx
    KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

  • BenOWallace
    Ben Wallace (@BenOWallace) reported from Maidstone, England

    @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

  • IAmYemisi
    Yémisi (@IAmYemisi) reported from Crayford, England

    6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

  • Bjmcardle
    Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

  • JDecruz10
    Jamie Decruz (@JDecruz10) reported from Sutton at Hone, England

    Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

  • colinsplace
    Colin Dowling (@colinsplace) reported from Maidstone, England

    Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

  • Jon_UK2016
    the statistics guy jono (@Jon_UK2016) reported from Gillingham, England

    @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

  • Nicsboys2
    Nic Foakes (@Nicsboys2) reported from Grays, England

    @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

  • BBCPoppy
    Poppy Jeffery (@BBCPoppy) reported from Maidstone, England

    @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

  • HobbsStu
    stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • scholes1976
    mark longhurst (@scholes1976) reported from Snodland, England

    @EE is there any service problems.

  • MattBourne_
    Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • Bjmcardle
    Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

  • BelvedereVicar
    Simon Archer (@BelvedereVicar) reported from Crayford, England

    @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

  • AnnaThurmanLDN
    Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England

    @EE I need help with an upgrade being charged more than it should be!

  • monikamatis
    Monika Matis (@monikamatis) reported from Grays, England

    @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Jenny_187
    ♥ Jennifer ♥ (@Jenny_187) reported

    @EE Can someone from the @EE COMPLAINTS team contact me as the front line staff have messed me about regarding my complaint.

  • NutellaBassist
    TonyMcBride (@NutellaBassist) reported

    @EE your store in Glasgow Buchanan Street is failing to call customers as promised and the phone cuts off if option 2 is selected. Fix this immediately!

  • nikkiy9
    Nick Young (@nikkiy9) reported

    @EE Unfortunately ive no 'credit' to call via my turkish sim, and disabled my o2 sim.. @AshersY22 is happy just to continue without network access as we leave on Wednesday.... But please could you DM me for her number to at least get some kind of refund due to this issue

  • naveensmvlsnk
    Naveenkumar Subramanian (@naveensmvlsnk) reported

    @EE this is beyond unacceptable. No mobile network at my home for 3 DAYS. I’ve lost money in trading, can’t speak to clients, can’t do my work. Your customer care is completely useless—no fix, no urgency, no responsibility. FIX THIS NOW. #EEFail #EENetworkDown #BusinessLoss

  • AshersY22
    MrsY (@AshersY22) reported

    @EE I've been using my phone while in turkey after purchasing my weekly phone plan. Now today I've no service is there an issue

  • Kmair9
    Kirsty mair🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇱🇻 (@Kmair9) reported

    Anyone else having trouble with broadband @EE tonight?? Past few hours it’s saying internet is fine but it’s not working for tv or anything else? Comes back for a bit but has gone again! Can’t speak to anyone cause they are closed

  • nikkiy9
    Nick Young (@nikkiy9) reported

    @EE @AshersY22 Its me thats done it for @AshersY22, disabled the sim, re-enabled, manual select through network, Turk Telekom, Turkcell AND Vodafone are all failing to connect,

  • MarinaPurkiss
    Marina Purkiss (@MarinaPurkiss) reported

    I rarely bring personal matters to this platform... But my 72 year-old mum Is being charged £500+ by @EE for a 2hr phone call to New York ...that she didn't make! That she has never made in 11 years of being their customer And refusing to refund her Abhorrent from @EE.

  • anthonyjgetty
    Evertony (@anthonyjgetty) reported

    @EE I am waiting for someone to get back to me and acknowledge my complaint but I won’t be holding my breath

  • NFletch93
    Nathan Fletcher (@NFletch93) reported

    @EE This takes me through to the same automated system. 1 for mobile phone and 2 for home broadband which my issue isn't either it's a gaming device purchased