EE Outage Report in Wheathampstead, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Wheathampstead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wheathampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Wheathampstead, Hertfordshire, England
The most recent EE outage reports came from the following cities: Luton, London, Stevenage, Bushey, Harpenden, Watford, Hertford, Hitchin, Barnet, Welwyn Garden City, Letchworth Garden City, Enfield Town, Dunstable, Rickmansworth and Welwyn.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wheathampstead, England
Latest outage, problems and issue reports in Wheathampstead and nearby locations:
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Sebastian Garner
(@sebgarner) reported
from
Hatfield, England
@EE as most places are open except for EE. It’s a bloody joke that your customers can’t speak to someone on the phone when you do a live chat they can’t help you so please explain if that is a way to run a business.
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Ashley Chaplin
(@AshleyChaplin99) reported
from
Potters Bar, England
I have ended up as a result of being ripped off by @EE , with a serious piece of junk, @Huawei tablet. Cannot believe how bad it is.
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Scott Westron
(@ScottWestron) reported
from
London Colney, England
@EE Not interested in your being sorry for my feelings. Just need help from the telecoms company I’ve loved being with for a decade. I’m not at home. Where I am currently (also not a state secret) is WC2H 7BA
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
@EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee
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Stuart Alexander
(@Stuart_Gemini) reported
from
Pirton, England
@EE your business support is just shy of non existent!
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Mark Johnson
(@kingdaddy_pants) reported
from
Watford, England
@EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Charlie Tebbs 🙋♂️
(@Chazacox) reported
from
Barnet, England
Great service from @EE over the last couple of days. Matched a cheaper offer for my upgrade with no hastle. Buzzing.
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john armstrong
(@vegasuk) reported
from
Woolmer Green, England
@EE no broadband in Woolmer Green Knebworth ?? Router keeps flipping between green and yellow flashing lights since 2pm today ! Help
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Georgia Couch
(@georgia_couch) reported
from
Luton, England
@EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@ladyjaney75 @virginmedia @ComplainingCow Its terrible isnt it. I still dont have any contact from them. VIRGIN all i need is my landline number so i can set up my @EE Broadband!!!!
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Richard Moore
(@SwazzyGamer) reported
from
London Colney, England
@EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks
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Karen Bull
(@karenbull2301) reported
from
Shenley, England
@EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!
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Scott Westron
(@ScottWestron) reported
from
London Colney, England
@EE I know. I wasn’t looking for advice. It’s not private data and it needn’t be secure - it’s just my damned phone number. Who cares? No. Sodding cheek. Never has a bill been overdue! I just want to speak to someone. You’re a telecoms company - phone me ??!!
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice
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Henry Churchill
(@mrmrwacky) reported
from
Radlett, England
@EE send you customer survarys saying how well did we answer your questions but dont actually answer the question you ask lol
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Carol Jane
(@hebe_jane) reported
@EE Broadband is not working. Is this a known problem? I’m in Somerset
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Abbie
(@itsabiparker) reported
I have NEVER known something as difficult as an upgrade with @EE WOW
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John Carroll |
(@YoSignals) reported
@alexbloor @peterg @EE Word on the street is EE supports emergency service networks so their resilience and services _should_ be better than other mobile providers
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stacey perryment
(@SPerryment) reported
@EE when I called to discuss my upgrade I was told by your tech team of this issue and told to use my WiFi to make and receive calls (which I pay for separately to another company) and not to upgrade just yet but use a sim only rolling contract.
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𝗕𝗹𝗼𝗼𝗿 ᶦˢ ˢᵗᶦˡˡ ᵘⁿᶜᵒⁿᵛᶦⁿᶜᵉᵈ ᵇʸ ᵇˡᵒᶜᵏᶜʰᵃᶦⁿ
(@alexbloor) reported
@peterg @EE I mean, I don't know. Is twitter the right way to get to high levels of customer service? I don't think so. Did it get flight refunds pronto, where calling and emailing had failed. I'm constantly surprised by social media for useful info and support.
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michael
(@tupesy) reported
@EE Worst company ever took payment out of my account without permission 10 times on the 10th still havet paid me back. DO NOT USE EE
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Keith
(@Keith99352796) reported
@EE I am so fed up with this bullshit company NEVER AGAIN
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Michelle ✨
(@michfowle) reported
@EE Yesterday you made me change my plan telling me my £1 talk n text was not available,Been told by another tweeter that she was also told this but after complaint hers has renewed and was given wrong info,I’ve lost all my booster FUMING!
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stacey perryment
(@SPerryment) reported
@EE When I asked for a refund on my previously paid bills as I haven't been getting the service I am paying for I was told that as my commitment period had ended you didn't need to refund me and was told to either persevere with WiFi calling or leave
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Andy Bennett
(@A7dyu1983) reported
@EE - Hi EE, I had the most terrible experience in one of your stores yesterday, trying to resolve a genuine problem. Could someone please contact me to discuss and resolve my queries? Thanks Andy