EE Outage Report in Welling, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Welling, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Welling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 18: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (43%)
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Internet (35%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Welling, Greater London, England
The most recent EE outage reports came from the following cities: Tower Hamlets, Hackney, Swanley, Lewisham, London, Bromley, Camden Town, City of Westminster, Tottenham, Islington, Holborn, Orpington, Ilford, Croydon and Southwark.
City | Problem Type | Report Time |
---|---|---|
Tower Hamlets | Internet | |
Hackney | Internet | |
Tower Hamlets | Phone | |
Hackney | Internet | |
Swanley | TV | |
Lewisham | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Welling, England
Latest outage, problems and issue reports in Welling and nearby locations:
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Monika Matis
(@monikamatis) reported
from
Grays, England
@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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Kirua
(@yehbmb) reported
from
Islington, England
@EE hey no service since this morning
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
@EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz
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Azer Turan
(@Azer__Turan) reported
from
Camberwell, England
@EE @EE help me! I have a problem. I want to transfer My number at 3.February but stil have not. And has given a temprorary number but not active. I can not use #ee
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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David
(@David25892) reported
from
Lambeth, England
@EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.
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Madhan
(@followcbv) reported
from
Poplar, England
@ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom
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Tina Death 🌲
(@novelbird) reported
from
Romford, England
Ok, my mb isn't that old. I'm being bombarded with messages from @EE to upgrade! Now notifications are hit & miss. Service is hit & miss with emergency calls only. Thing is, I changed supplier when I got this phone & it was brilliant. Doesn't add up! Time for a new supplier.
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Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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Brad
(@bradders2203) reported
from
East Ham, England
Is something up with @EE had a couple of calls this morning just cut off and then loose signal for a few minutes 🤔
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Ant
(@Ant_RTW) reported
from
Bromley, England
Rail delays wouldn’t be such an issue if there was consist phone signal on the track. I’m with @EE and I have loss of signal for 60% of my journey from #TunbridgeWells into London #southeastern
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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Mr P
(@adrian_pennelli) reported
from
Hackney, England
Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare
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Craig Cockburn 🏴🇪🇺
(@siliconglen) reported
from
Camberwell, England
@EE Visit your site. Visit the flexible and customer centric o2 site. Then realise you are not so customer centric as you used to be. I like the idea of organising my contract my way.
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Ekramul
(@ehoque007) reported
from
East Ham, England
@EE Ridicilous protocols in place just to reset my online account password. Now need to go into a store with my ID! Not necessary. 10 years plus customer. Shame.
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog
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Azer Turan
(@Azer__Turan) reported
from
City of London, England
I want my bill fixed. I was able to start using my number today. It's your employees ' fault. I've been waiting for my number to move since February 3rd @EE #ee #problem #complaint #oxfordstreetEEdealership #Customersatisfaction
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice
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Daniel Singleton
(@DSingleton_) reported
from
Ilford, England
Every week I get an unsolicited text from @EE telling me they are sorting out issues in my area. It never gets better I lose every call in my house. Not so much everything everywhere - more nothing nowhere! I’m seeking a new provider for me and my org. #mobilephone
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Talie
(@TalieDelemere) reported
from
Stratford, England
@HeyCathy_ @EE Omg that is awful!!!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Shea Farrell
(@trunks_85) reported
The service I have received today from @EE and their delivery partner Enjoy has been horrendous. Promised a delivery of a new phone today between 4pm and 6pm, 5 emails and text confirming all is on schedule - no delivery on time, EE fobbed me off to Enjoy. Enjoy can't deliver.
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Nra777111
(@guess006) reported
@EE No they never came close at all. It was shocking the manner they spoke on the phone, I am horrified that your staff working from home can give such awful service. Why did they also say if I go via Uswitch, EE will give me less signal and slow down my data? Is this true
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Geoff Ho
(@FinanceHog) reported
@EE has massively overcharged me for my out of contact phone, so as it obviously doesn’t want my business (I’ve been a loyal customer since 2001 - why else would they rip me off so egregiously?), it’s time to give someone else a try. @TheO2, @ThreeUK what deals do you guys have?
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Rich Payne
(@RichPayne17) reported
@EE No thanks, I'd rather just carry on sharing your service on twitter at this point.
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priya
(@pripri_24) reported
@EE Yep they will listen to the recordings. Just so upsetting how deals are quoted, which are agreed by the customer, and then taken back. 😔
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Ryew
(@RyewFN) reported
@EE I HAVENT BEEN ABLE TO PLAY MY FORTNITE IN 2MONTHS BECAUSE YOUR WIFI IS **** AND I KEEP RANDOMLY GETTING PACKET LOSS I HAVE HAD AN ENGINEER OUT AND HE DONE A HALF ARSE JOB TOLD ME WHATS WRONG AND NEVER FIXED IT I AM STARTING TO GET PISSED OFF CUZ ITS BEEN GOING ON FOR A YEAR
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Joe Rosc
(@JoeRosc) reported
@EE hi I was using my phone today and all of a sudden the phone says no service? The phone isnt blacklisted and the sim doesn’t work in another phone also is pay as you go sim?
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Todd Swain
(@Todd_Swain) reported
@MouthofTynePod @EE Id like to make a complaint about this kind of cruelty/abuse. No human should be subject to watch 90 mins of football when Steve Bruce is in charge
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Selina Armstrong
(@selinaarmstrong) reported
@EE Hello there cancel completely as I don’t use it just have my phone with yourselves
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Tom
(@Tom_Thorn) reported
Does someone at @EE want to remind me why I pay for internet that drops out whenever I actually want to play a game online. 3 times in a row this evening it drops out and freezes my whole game. Unbelievable how bad this service is.