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EE outages and service status in Welling, England

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Full Outage Map
  • EE generated 4 outage signals in the last 24 hours around Welling, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received May 28, 12:28 PM GMT+1.
  • 54% Internet (54%)
  • 19% Phone (19%)
  • 14% Wi-fi (14%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 3% TV (3%)

The latest reports from users having issues in Welling come from postal codes DA16 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Welling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Welling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Welling, England

The most recent EE outage reports came from the following cities: Welling, Newham, Southwark, City of London, Hackney, Ilford, Poplar, Orpington, Erith, Romford, Dagenham, Beckenham, and Tower Hamlets.

CityProblem TypeReport Time
Welling Phone 10 hours ago
Newham Total Blackout 13 hours ago
Southwark Internet 22 hours ago
Southwark Internet 24 hours ago
City of London Phone 1 day ago
Hackney E-mail 2 days ago

Nearby cities with recent reports

Southwark

5 recent signals

22 hours ago
City of London

3 recent signals

1 day ago
Hackney

2 recent signals

2 days ago
Newham

1 recent signals

13 hours ago
Ilford

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Welling, England

Latest outage, problems and issue reports in Welling and nearby locations:

  • ZedroyR
    Zedroy Rodrigues (@ZedroyR) reported from Erith, England

    @EE worst provider and customer service for tv and Internet. Tweeting this every hour till I get my services back!!

  • OzmaLionheart
    MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported from Camberwell, England

    @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

  • rtkosha
    radz (@rtkosha) reported from Stratford, England

    @EE my network isn’t working well today at all, can’t seem to stream any sort of content :(

  • simonplatman
    Simon Platman (@simonplatman) reported from Hackney, England

    @EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil

  • eatsruns
    Sarah (@eatsruns) reported from Hackney, England

    @DipakV88 @EE O2 is the only utility company that has held my loyalty since I moved to the UK 14 years ago. But I will admit, the network coverage in London can be patchy!

  • cherylhuggins
    Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

  • AndrewJLeslie
    𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮 (@AndrewJLeslie) reported from City of London, England

    @EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?

  • hines_stephen
    Stephen Hines (@hines_stephen) reported from Hackney, England

    @EE I keep getting black Friday offers from you, but the best broadband speed you can currently do for me (in #London) is an embarrassingly slow 16Mb Will you hold the offer until you can do something decent speedwise?

  • ZedroyR
    Zedroy Rodrigues (@ZedroyR) reported from Erith, England

    @EE wi-fi optimiser has to be the worst thing ever created along side their abhorent internet service. AVOID @EE if you want any internet service!

  • ahmed1_shaik
    Shaik (@ahmed1_shaik) reported from Stratford, England

    @EE my wife passed away last two months back and i am not working but still I’ve paid my direct debit but this month i cant pay from the next month i can please call me 07951208182 to discuss if possible. Thanks

  • dpmunn19
    daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • mrsscole
    Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • ChocOnTour
    Ayo (@ChocOnTour) reported from Hackney, England

    Can’t wait till this contract is over and I can change. How can a service be so unreliable? Do not use @EE in any capacity

  • GreenBadgeE1
    GreenBadgeTaxi #SupportLondon (@GreenBadgeE1) reported from City of London, England

    @EE @bt_uk Why is there no mobile Internet or Reception on THE STRAND in London. I am struggling to take payment as On CAB PAYMENR SYSTEM which has EE sim in it. Many drivers facing issue with the Mast there will resolve this soon been owing since few months now

  • I_am_PBK
    Paul 🚛💨😎 (@I_am_PBK) reported from Dartford, England

    @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

  • RaviDheer
    Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

  • Robinson92David
    David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • rochanajackson
    Rochana Jackson (@rochanajackson) reported from Camberwell, England

    @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

  • MusicMoofie
    ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

  • V1admr
    VлaдимиR (@V1admr) reported from East Ham, England

    .@ThreeUK do you have plans to fix Three WiFi on London #Crossrail stations ? @EE seems to have things working OK, what up with your setup? specifically #TottenhamCourtRoad

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SomeUKTeslaGuy
    Some UK Tesla Guy (@SomeUKTeslaGuy) reported

    So today's customer service issue is a really unpleasant experience with @EE. I have 'Mobile Broadband' with them and, whilst on holiday, a fault seemed to occur. So I called up, got passed around, talked to 3 different people. After passing security with the first two, I still eventually got asked for a password which I was pretty sure I'd never set and, after two attempts, I was told that's it - I had to go into an EE store with the device and my passport. So I go in, and it's a billing problem. They'd sent a message to the device's phone number (which is never used, as it's a home broadband router), I'd had no email or other warning. Sure enough, the helpful store guy said, there's often no password but the system asks for one anyway. So I got a payment missed charge (lots of stuff in and out - I had missed something) and had to drive an hour round trip and pay parking to get someone who knew what they were talking about. Bloody ridiculous.

  • newbornat
    ade (@newbornat) reported

    @EE what's going on with the internet/wifi in my area? (Ta6) Its been down all day. Ive been using my data. The time keeps changing when its getting 'fixed' we should have a month's discount. I pay for it and cant even use it.

  • JakeyKing
    Jake King (@JakeyKing) reported

    @DinaGlyphs @EE MSO is an OpenReach issue. It means you, and likely any neighbours using OpenReach, are affected. EE can’t speed it along. OpenReach will fix it, but it’s up to OpenReach to fix unfortunately

  • RobLMyers
    Rob Myers (@RobLMyers) reported

    @EE Kind of pointless doing that. It’s your general customer service number and, unsurprisingly, none of the options are relevant. The help section on the website is also of no help whatsoever.

  • rnbwithu
    ali ˚୨୧⋆。 (@rnbwithu) reported

    can @EE explain to me why i pay over £40 for a service that doesn't work and gets me stranded alone in a foreign country??? like give me one good reason why i should continue the contract

  • Chrisinho175
    Chrisinho (@Chrisinho175) reported

    @EE hey wondering if can help, we’re currently away out the country and our account went over drawn with your direct debit, I’m unsure if we transferred funds in time as don’t have phone signal most of the time only WiFi. If the direct debit fails today, what happens? Thanks

  • DAWS_ON_
    ᴰᵃʷˢ ♕ (@DAWS_ON_) reported

    @ally_watp @EE A dog **** company now, I can't wait for my contract to run out

  • red_mutant_eyes
    Halloween Jack (@red_mutant_eyes) reported

    @EE you ignored my message. Your DMs are automated and don’t read messages and your app chat bot doesn’t help either. My mobile network has been down for days. This is the second time in a couple of weeks. Your ‘updates’ say nothing. How are we meant to know what’s happening

  • erinlouisehunt
    Erin Louise Hunt 🪬 (@erinlouisehunt) reported

    Why has EE gone so ****? You’d think they’d be better considering how expensive they are. Tells me I can upgrade for no fee… proceeds to charge me an ETC. Happy to pay it as I have NHS discount but whatever plan I pick, I can’t use the NHS discount. @EE 🤬😡

  • DinaGlyphs
    Opeyemi Daniel (@DinaGlyphs) reported

    @EE That worked. However the contact person had not update on the problem or the expected timeline expected to have that fixed. Apparently, @WeAreOpenreach is yet to fix whatever problem there is in my neighbourhood and EE doesn’t seem to have any alternative solution for those affected. We’re stuck in a limbo.