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EE Outage Report in Welling, Greater London, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Welling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Welling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at EE

EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Welling, England

The most recent EE outage reports came from the following cities: Croydon, London, Tower Hamlets, Romford, City of Westminster, City of London, Thornton Heath, Camden Town, Waltham Forest, Leyton, Dagenham, Ilford, Poplar, Islington, and Orpington.

CityProblem TypeReport Time
Croydon Wi-fi 22 hours ago
London Phone 1 day ago
London Wi-fi 2 days ago
London Internet 2 days ago
Tower Hamlets Phone 2 days ago
London Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Welling, England

Latest outage, problems and issue reports in Welling and nearby locations:

  • rochanajackson
    Rochana Jackson (@rochanajackson) reported from Camberwell, England

    @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

  • Ayoolanaa
    Ayo (@Ayoolanaa) reported from Hackney, England

    @EE how do I make a formal complain for the service you guys provide? I’ve actually had enough now.

  • simonplatman
    Simon Platman (@simonplatman) reported from Hackney, England

    @EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil

  • danthomastaylor
    Dan Taylor (@danthomastaylor) reported from Lambeth, England

    Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

  • mrsscole
    Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • KarenA_69
    Karen Alford (@KarenA_69) reported from Whyteleafe, England

    @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

  • ValerieAmajoutt
    Valerie (@ValerieAmajoutt) reported from Camden Town, England

    @EE Really customer service on EE, when you say you no service can’t receive or ma any calls. No bars showing on your phone! You have frustrated customer. She says she been online and on the phone all day! What would be your next question? 🤔 So you can’t call any number ?🙀

  • r1b1ker
    Mike (@r1b1ker) reported from Poplar, England

    @EE Hi. No, I was just pointing out some errors on your web page.

  • feyipuk
    Phil (@feyipuk) reported from Crayford, England

    @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

  • eatsruns
    Sarah (@eatsruns) reported from Hackney, England

    @DipakV88 @EE O2 is the only utility company that has held my loyalty since I moved to the UK 14 years ago. But I will admit, the network coverage in London can be patchy!

  • KeithBursnall
    Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • hanahawkins
    Hannah Hawkins (@hanahawkins) reported from Brentwood, England

    @EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for

  • alanemrys
    Alan Emrys 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@alanemrys) reported from Poplar, England

    Dear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut

  • agustin
    Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • craigwilliamsdj
    Craig Williams DJ (@craigwilliamsdj) reported from Croydon, England

    @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

  • anulikesstars
    Anuradha Damale (@anulikesstars) reported from Brentwood, England

    Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

  • Ayoolanaa
    Ayo (@Ayoolanaa) reported from Hackney, England

    @EE you’re back again with your nonsense. Why can I not go a day without my internet connection dropping? Why is your service so bad?

  • KeithBursnall
    Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • carterwebs
    Max Carter (@carterwebs) reported from Walthamstow, England

    @mrjamesob Remind me to move networks at upgrade time. Not that I’m going anywhere soon but still a really bad move @EE

  • Paula_Griffin65
    Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported from Camberwell, England

    If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • FayeDalloway
    Hold my beer (@FayeDalloway) reported

    @geordiegirl33 @EE Same here. My mobile network is unavailable. Come on EE sort it out.

  • WeatherJunkie85
    Weather Junkie 🌏🌒☀️🌩🌪🌊 (@WeatherJunkie85) reported

    @JadeMynci @EE Broadband and data mobile down

  • GeorgeFromTree1
    George From Tree (@GeorgeFromTree1) reported

    @geordiegirl33 @EE Nothing here, I'm from Scotland. Lost signal about 30 min ago.

  • Zigiccccc
    Adam Beckett (@Zigiccccc) reported

    @EE any clarification on why my Internet is down? Been like it for more than an hour now.

  • emcwx
    EC (@emcwx) reported

    Anyone else's data not working on EE? Put me on 3G and says "could not activate mobile data network" when I go on the internet @EE

  • OmgItsJordd
    Jord (@OmgItsJordd) reported

    @EE your network has gone down. I’m struggling to connect and it keeps going to 3G but no connection! :(

  • sheree1305
    Sheree (@sheree1305) reported

    @EE Having issues with my fone not registered on network came up now emergency calls only and no 4g cant make or receive calls

  • _kalvin
    Kalvin Hendry (@_kalvin) reported

    @EE is there any issues? Glasgow and the west. Cannot load anything.

  • GeorgeLuvsKylie
    George Loves Kylie x (@GeorgeLuvsKylie) reported

    @EE Can you update us on what UK network problems you have please? I currently have no ability to phone, text or access the internet from my mobile.

  • FreakyPatty
    Patricia Young (@FreakyPatty) reported

    @EE Yes I logged into this fine, a bit slow but working.