EE Outage Report in Thames Ditton, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Thames Ditton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thames Ditton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (27%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Thames Ditton, Surrey, England
The most recent EE outage reports came from the following cities: London, Islington, Tower Hamlets, Croydon, Southwark, Mitcham, Camden Town, Bermondsey, Wandsworth, Fulham, Acton, Ealing, City of Westminster, Sutton and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Islington |
Internet | |
| London |
Phone | |
| Tower Hamlets |
Wi-fi | |
| Croydon |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Thames Ditton, England
Latest outage, problems and issue reports in Thames Ditton and nearby locations:
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Kieran
(@kearneykd) reported
from
Brentford, England
@EE As a local resident it means my @EE service is awful, which I'm reminded of every time I walk past the stadium and see EE plastered all over it. It took 20 minutes for my first tweet to send. Absolutely terrible. Kieran (not Keiran)
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Lynsey
(@Lynseym247) reported
from
City of London, England
@EE I can’t give you a specific post code as this is happening during my commute to & from London every day. I’ve done the same train journey for years and places where the signal used to be ok are now rubbish. You must be aware of this
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AH
(@ashleyhaase0) reported
from
Croydon, England
@EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.
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Jono
(@jonohall1984) reported
from
Camden Town, England
@EE Oh no. It was actually a compliment. No one else on other networks was getting a signal at Wembley but I was.
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Timothy Potter
(@tpotter2890) reported
from
Kensington, England
Another awful day of disrupted broadband service from @EE in central London. I suspect the excuse today will be the weather.
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Rob Crabtree
(@crabrc) reported
from
Lambeth, England
. @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2
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Jonathan Creaser
(@jonathancreaser) reported
from
Richmond, England
No @EE service in #teddington at the moment. My phone says 'emergency calls only'
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Lynsey
(@Lynseym247) reported
from
City of London, England
@EE 😂 ffs, I’ve done the same journey for 11 years using your network & using the same trains as Southeastern are cheap and don’t replace them. It’s your reception that’s gone to 💩 over the past few weeks so please don’t insult my intelligence with this rubbish!
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AH
(@ashleyhaase0) reported
from
City of London, England
@EE Im not sure if you could be of any assistance Suzie. I’ve already spoken to 3 of your colleagues yesterday who found it impossible to help me.
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Kieran
(@kearneykd) reported
from
Brentford, England
The irony of @EE sponsoring Wembley Stadium when their network becomes unusable whenever there's an event on @EEComplaints @EEnetworkprobs
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David 🛸
(@DavidEscobarLDN) reported
from
Islington, England
@EE I've been waiting 6days to get my old PAYG number transferred to a new SIM only monthly contract with you. The advisors I've spoken to have lied to me stating it will be done within 24 hrs. If this issue isn't sorted today I'm cancelling the contract. Really disappointed.
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Fraser Hardy
(@FraserHardy_uk) reported
from
City of London, England
@EE why is your 4G in central London (Moorgate, Finsbury sq) area so slow and such low signal even outdoors. 4G speeds seem to be getting slower and slower in London.
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Daniel Moon
(@dmoonuk) reported
from
Camden Town, England
@VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.
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G(ay) | in the end in wonderland, we both went bad
(@TS7Track16) reported
from
Hillingdon, England
why are @EE down again
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barbara welford
(@borstalgran) reported
from
Camden Town, England
Look out for a very good phishing, ostensibly from @EE, very effective. Even drop down menus work.
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Sind05 🇬🇧🇬🇧🇬🇧
(@sindsind05) reported
from
Southall, England
@ComplaintEE @EE You don’t need to be representing this company with this sarcastic tone. Lucky my problems were fixed. Shame you can’t be though !
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Lynsey
(@Lynseym247) reported
from
City of London, England
@AndrewWebbLFC @EE That’s exactly what I was thinking! Glad it’s not just me, the signal has been poor for weeks
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Ben Wood
(@benwood) reported
from
Paddington, England
@drogersuk @Qualcomm_EU @Spotify @Qualcomm @oneplus @EE Nope. As far as I am aware there is no priority for 5G or degradation of 4G service. @MarcAllera made this very clear at the launch. It's also why I have tried it in three cities (Birmingham, Cardiff and London). @EE
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Borja Bilbao
(@Borja_Bilbao) reported
from
Hounslow, England
@EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.
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Timmy Temps
(@TimmyTemps) reported
from
Camden Town, England
Shocking few days of service from @EE this past week. But fantastic customer service earlier on hooked up another wifi connection on the broadband which has speeded everythingback up. Normal life can now resume.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Tait
(@jasontaitadi) reported
@EE how can nobody at EE set up my eSim. Three weeks after ordering I still have no line. Went in to a shop today where they just rang customer services like I could of myself as the woman in the store just stood there and watched me try not to lose my ****
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richard sunbury
(@Finesse1967) reported
@EE My broadband is down in Weston-super-Mare still since 8.15. Is it only me or are you having issues?
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Barry Dance
(@BarryDance1) reported
@EE No and I am very cross at that attitude tbh, no one cared or was bothered. It was real computer says no service
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🇵🇸The Recusant³🕯💙😷🌈🕊⚖🍀🎗
(@Bliadhnaichean) reported
@PaulBarasi @TwitterSupport I sometimes wonder if it's the Weather, or my Payment Cycle; @EE claim they don't slow me down, but everytime around paying my Monthly Bill, it seems to be on a go-slow. 🤔
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Haw Sandival
(@WeeHeedthabaw) reported
@EE when you gonna roll out 4G in my postcode? Never mind 5G. Selling a product that half of Scotland can't use!
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Martin_Sway 🦁💚🦁💚
(@SP1D3R_Sway) reported
@EE any further forward with the issue with 3G please?
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Michela pagliocca
(@SantinaMP) reported
@EE my parents home hub is down and can’t seem to see if there is a problem can someone check if it’s the area
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?
(@TannBeau) reported
@EE hi is EE down ? Cos why do I have 5G and im on 3G
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Veronica Burton-Powe
(@vron3369) reported
@paulsim49 @EE EE IS THE WORST. THEY DONT CARE OR EVEN HELP. CUSTOMER SERVICE IS BEYOND A JOKE.
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T
(@tamdouglas) reported
@EE Hi, recently I’ve been getting no 4g signal indoors in the Blantyre G72 area. My works phone which is 02 network gets a full signal. Any reason for this. Very frustrating and I may switch to 02 at the end of contract in summer. Thanks