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EE Outage Report in Thames Ditton, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thames Ditton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thames Ditton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thames Ditton, Surrey, England 07/14/2024 19:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (36%)

    Internet (36%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thames Ditton, Surrey, England

The most recent EE outage reports came from the following cities: Slough, Islington, London, City of Westminster, Hampstead, Tower Hamlets, Kensington, Mitcham, Streatham, Croydon, Southwark, Paddington, Wembley, Cricklewood and Fulham.

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City Problem Type Report Time
United KingdomSlough E-mail
United KingdomIslington Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomSlough Phone
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Thames Ditton, England

Latest outage, problems and issue reports in Thames Ditton and nearby locations:

  • fuhirees Michael Buckley (@fuhirees) reported from Islington, England

    @EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • maryyasmine #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported from Kensington, England

    Why is my 5G not working ffs fix this @EE

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • KarenA_69 Karen Alford (@KarenA_69) reported from Whyteleafe, England

    @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • TouchTrusted Trusted Touch Therapies (@TouchTrusted) reported from Hillingdon, England

    @EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE

  • DanGinBrown Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • TouchTrusted Trusted Touch Therapies (@TouchTrusted) reported from Hillingdon, England

    @EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported from Camberwell, England

    If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

  • ValerieAmajoutt Valerie (@ValerieAmajoutt) reported from Camden Town, England

    @EE Really customer service on EE, when you say you no service can’t receive or ma any calls. No bars showing on your phone! You have frustrated customer. She says she been online and on the phone all day! What would be your next question? 🤔 So you can’t call any number ?🙀

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PowerQuestBand Power Quest (@PowerQuestBand) reported

    @EE Basically you power on and the signal light goes red. Claiming not enough signal strength...but the old device worked fine, other devices work fine and yet this one doesn't. After so long this should be replaced with something that actually works.

  • shakesnbake John Sekhar (@shakesnbake) reported

    @EE Excellent service from Kai at the Castlepoint branch with my annual upgrade. My only complaint is that can the customer be allowed the unpackage their #iPhone - who doesn't love pealing that cover off?! 📱 #iPhone13Pro

  • Ignisdean Dean Matthews (@Ignisdean) reported

    @EE What's going on with your Signal just later, past few months have been terrible..I'm Sim only and never had this hassle when I had a Phone and sim with you..Am I being penalised somewhere with rubbish service?

  • iamashinybutton Little Shiny Button (@iamashinybutton) reported

    @anytimefrances @EE It might be that what is being deducted is the line rental. While I'm not overjoyed with the quality of reception, I do rate their support team highly so, please do contact them and they can help to clarify what's been happening and sort it out for you.

  • NickJon35088102 Nick Jones (@NickJon35088102) reported from Andoversford, England

    Warning I have been told that @EE do not hold warrantys on phones they sell. My wife's 6 month old @oppo phone got wet in the rain it stopped working when she plugged in the charger. I was told I would have to take it up with oppo direct. 20+ years a customer with 4 contact's 😡

  • stokesy_scfc Alan Taylor (@stokesy_scfc) reported

    @EE hi. I really need some help to discuss my account. Can someone get in contact?

  • TheCryptoD CryptoD (@TheCryptoD) reported

    The @ee website has basic security with no 2FA option for logins. Be careful!! @ee and he phone companies need to be much more secure, all I got was an apology - but luckily no damage was done!

  • jellybubby Lucy (@jellybubby) reported

    @EE hello, is there a network outage I’ve been on E for an hour now

  • GregBrhino GregBrhino (@GregBrhino) reported

    @EE Well after reporting a BB problem in September it’s still not resolved. We are now without a working BB or phone line. EE say this is BT’s problem (same company) regardless of whose problem out contract is with EE. Despite emails I have not had a response. @Ofcom

  • simon_harper Simon Harper (@simon_harper) reported

    @EE Hi, yes I scanned the code and it’s all been added. Number shows as zeros and there is no service. We were told the eSIM was already activated. It’s an iPhone 11 Pro Max so has another physical SIM installed too.