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EE Outage Report in Thames Ditton, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thames Ditton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thames Ditton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thames Ditton, Surrey, England 03/14/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thames Ditton, Surrey, England

The most recent EE outage reports came from the following cities: Croydon, Southwark, Wandsworth, City of London, Islington, London, Camden Town, Purley, Slough, Hammersmith, Ealing, Worcester Park, Hounslow, Feltham and Kensington.

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City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomSouthwark Wi-fi
United KingdomWandsworth Total Blackout
United KingdomCroydon Internet
United KingdomCity of London Internet
United KingdomSouthwark Total Blackout

Community Discussion

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EE Issues Reports Near Thames Ditton, England

Latest outage, problems and issue reports in Thames Ditton and nearby locations:

  • harrypalmer628 Harry Palmer NHSLOVE (@harrypalmer628) reported from Camden Town, England

    @EE is there a problem with your top up voucher system my friend brought top up voucher tried twice to text it through and nothing

  • Darkberry87 KINGDARKBERRY (@Darkberry87) reported from Croydon, England

    Some one in @EE needs to get hold of me ASAP and explain to me why in2019 your NETWORK is still the worst to ever grace the plant earth!!!

  • mo55541011 Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE my phoned not working again 2nd time this week

  • Batchala Abby-Kate Batchelor (@Batchala) reported from Lambeth, England

    And now with a phone I bought elsewhere which is becoming unusable, you are unable to help or even cut down my price plan. DO NOT USE @EE . That’s the moral of the story. They will lie and cheat and put you in impossible positions. Also shout my details across the shop 2/2

  • Batchala Abby-Kate Batchelor (@Batchala) reported from Lambeth, England

    Wow you guys. Been overcharged for about five months with no one able to tell me why. Telling me it’s gonna cost me over £300 to cancel a contract that was midsold to me as a cheaper price. You weren’t able to help when my original phone was lost 1/2 @ee

  • PantevPlamen Plamen Pantev (@PantevPlamen) reported from Wandsworth, England

    @EE The worst experience ever in my life in the UK with network provider ! Having sick member of family back home in Bulgaria and not able to call because I am seen as new customer that hasn’t proved his ability to pay two bills yet! What a disgrace! Wrong marketing! No to EE!

  • RichCroft87 RichieRich ✌🏻💚 (@RichCroft87) reported from Croydon, England

    @EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent

  • keritweet Keri Hudson (@keritweet) reported from Paddington, England

    Sharing is caring: switching from @EE to @ThreeUK is the worst decision I’ve made so far this year - the signal is shocking 😬. Sorry EE, I’ll see you in 9 months xx

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.

  • OnlyMe66666 Bruno🎗 (@OnlyMe66666) reported from London, England

    @EE your website and changing login details is a nightmare

  • ICEMAN2372 BRENDAN LEAHY (@ICEMAN2372) reported from Camden Town, England

    @EE @williamsonjosc1 Your Mobile DATA network is not working

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.

  • KellyKilner Kelly Kilner (@KellyKilner) reported from Lambeth, England

    Customer service versus transactional sales service. There’s a difference. @EE poor show EE

  • jfrncs_ John Francis (@jfrncs_) reported from Camden Town, England

    I’m connected to a 4G service in central London but the service is slower than the old GPRS. Interesting to see that @EE recently one best network in Birmingham. Experience on the ground is utter shite if anyone bothered to step outside EE HQ and take a look.

  • MistaLorraine Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, England

    @EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘

  • PantevPlamen Plamen Pantev (@PantevPlamen) reported from Merton, England

    That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame

  • Stueypot Stuart Ions (@Stueypot) reported from Croydon, England

    @EE lads not been able to make calls for 4 hours now. Along with Palace getting pumped by Brighton this is not improving my mood. Help

  • canuckinlondon9 Cat (@canuckinlondon9) reported from Paddington, England

    @EE shocking customer service not sure why I have been a customer for 8 yrs and wasting time trying to get resolution

  • eugeniearrow eugenie arrowsmith (@eugeniearrow) reported from Hammersmith, England

    @EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • orlandosjourney Orlandosjourney1 (@orlandosjourney) reported

    @EE is the BT sport app down please? Won't log me on and says username not recognised. Changed password successfully but still nothing. It is included in my plan and is set as my benefit. HELP please.

  • daveoconnor1309 david oconnor (@daveoconnor1309) reported

    @lodeslan @EE We have found EE to be brilliant with customer service. Saying that I very rarely have issues with their service,so haven't had to contact them recently.

  • iangee Ian Gee (@iangee) reported

    @EE is there a problem with Smart Benefits? I went to change from one to benefit to another, and now it just gives me a error message “This is not working” not a very helpful message. Any ideas?

  • GTHiles Gary Hiles (@GTHiles) reported

    @EE Hi, Can someone help with an upgrade? Thanks

  • declanmchale Declan McHale (@declanmchale) reported

    @EE Have you had your new app trialed and tested before you launched it? I can’t login anymore? Face ID not even an option anymore?

  • SeanHPhotograp1 Sean H Photography (@SeanHPhotograp1) reported

    @lincsbirder2019 @EE Been on a sim only contract for a few years now and just buy refurbished IPhones one or two models old from Handtec. Currently on a Xs and have no issues at all.

  • glynnsho Glynn shorrock (@glynnsho) reported

    @HastingsDirect do you fancy answering you’re phones at some point truly awful customer service. Maybe @EE could help with some phones #anyonethere

  • LawyerKostya Kostya L 🇺🇦 (@LawyerKostya) reported

    That feeling when you have 4 bars of signal and 4G, but still can’t use the internet in central London. If the @EE ‘remote shave’ ad was done on the @ThreeUK network, the guy would have no face.

  • MrsRuggsLeeds Mary Ruggles (@MrsRuggsLeeds) reported from Leeds, England

    @EE thanks for the excellent and efficient customer service. 15 min phone call yesterday evening and a new phone in the post by 9am today 👏🏻👏🏻👏🏻

  • RubberDuckDoes Matt Bristow (@RubberDuckDoes) reported

    So today was going to be new @Apple iPhone 13 day but going from a physical to an eSim has left me without a working phone, I have to go to an EE store to get the problem sorted. Well done @EE just wasted 5 hours sorting it. Now I have no phone, I rely it for work! #Useless