EE outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent EE outage reports came from the following cities: Uxbridge, Hammersmith, Surbiton, Richmond, Slough, Wandsworth, Kingston upon Thames, Hounslow, Southall, Ealing, Twickenham, Northolt, Woking, Leatherhead, and Greenford.

City	Problem Type	Report Time
Uxbridge	Internet	2 days ago
Hammersmith	Wi-fi	4 days ago
Hammersmith	Total Blackout	4 days ago
Hammersmith	Internet	4 days ago
Surbiton	Internet	9 days ago
Richmond	Total Blackout	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 36 seconds ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  Pervez Hassan (@PervezHassan10) reported 1 minute ago from Hillingdon, England

  @EE my point #they will do anything to get you as a customer and then you realise that you are f—k😎

• 
  paul massey (@mass1976p) reported 3 minutes ago from Kingston upon Thames, England

  @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

• 
  Nick Swan (@MrNickSwan) reported 3 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

• 
  Trusted Touch Therapies (@TouchTrusted) reported 4 minutes ago from Hillingdon, England

  @EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE

• 
  Pervez Hassan (@PervezHassan10) reported 5 minutes ago from Hillingdon, England

  @EE yeah right again 😂😎😁some customer #service i’am sure it’s a corny joke cos I’ve lost out >500£DDand no chance that I will ever see my money u guys owe me if my SIM card was clone and used whose fault is it I did my part I still have crime no. Pervez

• 
  Lucy Callis (@lcallis) reported 9 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  Dave Ahern (@CorkGourmetGuy) reported 10 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  Ronin Shaw (@RezxoShaw) reported 11 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  shams (@SaaShamsu) reported 15 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  Vìncere. (@VictorJ1987) reported 17 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Vick (@Fanboy2001) reported 19 minutes ago from Slough, England

  @EE Good morning is there a data issue with your network as unable to load or send via your network SL2 4HL

• 
  Charli R (@RojasLahoz) reported 23 minutes ago from Brentford, England

  @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Bridge🌼 (@rainbowfreak_x) reported 32 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  CharlieH 💙 (@MissCharlesV) reported 33 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  Martin Tull (@MartinTull1) reported 36 minutes ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

• 
  Lucy Callis (@lcallis) reported 39 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  Richard Knights (@dknights) reported 39 minutes ago from Wandsworth, England

  @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

• 
  Mariam Michtawi (@MariamMichtawi) reported 45 minutes ago from Brentford, England

  @EE I did twice but still the same. It seems many are facing the same problem!

• 
  Anit (@anit3) reported 46 minutes ago from Brentford, England

  Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie (@jhshepherd9) reported 3 minutes ago

  @EE when your told the reason your wifi isn’t working right is because it’s school holidays and the WiFi traffic is bad. Doesn’t change the fact that I PAY to use WiFi school holidays or not

• 
  peter bruce🐟 (@peterbruce) reported 8 minutes ago

  @EE you can also tell open reach engineer not to turn up to carry out installation because he will be turned away, it will be video recorded and posted here if he does turn up , to reiterate the customer wishes to cancel within 14 days cooling off period which you are refusing .

• 
  Mike (@MikeFitnes89102) reported 12 minutes ago

  Have been having signal issues for the last two days @EE and your checkers has confirmed that there are no issues in my area, and yet one bar and continuous EE Edge displaying at regular intervals during the day

• 
  Beneficiary of the Bene Gesserit (@ItsNotTobias_) reported 13 minutes ago

  .@EE have been trying my patience all day. This is the worst it’s ever been. Everything everywhere my back foot!

• 
  𝐊𝐞𝐯𝐢𝐧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@KC_SW6_) reported 14 minutes ago

  @EE @EEBroadbandUK is your WiFi down because since I’ve joined I’ve not been impressed and it always seems to not work in certain rooms even with a WiFi extender

• 
  Me (@shawtty64) reported 15 minutes ago

  @EE your app is down AGAIN ...

• 
  ✵°✵｡✰ ℙ𝕒𝕞 ✰｡✵°✵ (@Pam_ela24) reported 16 minutes ago

  @EE Its more hassle for both myself and EE to cancel the upgrade and return the phone (which is currently undelivered)

• 
  MCFC Ant (@MCFC2012) reported 16 minutes ago

  Something weird is going on. @EE says there is nothing wrong with WiFi and Router, but every day at least 5 times a day we have no WiFi at home. My dad is on Virgin Broadband and he has the same issues. Anyone on here having WiFi blackouts?

• 
  Carole Hawkins (@hawkins_carole) reported 18 minutes ago

  @EE What the heck are you playing at now - a text message to be sent every time one wants to see emails and you state send text to the email address you can't get into without the passcode - what idiot in your company dreamed this mess up.

• 
  Erin Louise Hunt 🪬 (@erinlouisehunt) reported 19 minutes ago

  Why has EE gone so ****? You’d think they’d be better considering how expensive they are. Tells me I can upgrade for no fee… proceeds to charge me an ETC. Happy to pay it as I have NHS discount but whatever plan I pick, I can’t use the NHS discount. @EE 🤬😡