EE Outage Report in Sunbury-on-Thames, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Sunbury-on-Thames come from postal codes TW16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (27%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent EE outage reports came from the following cities: London, Mitcham, Camden Town, Wandsworth, Fulham, Acton, Ealing, Sutton, Paddington, Hampton, Carshalton, Kingston upon Thames, Slough, Guildford and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Lady Vix Seaxman
(@VixSeaman) reported
from
Richmond, England
Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE Hi, the issue has returned. I have no service again.
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Ari Gork
(@arigork) reported
from
Camden Town, England
@VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?
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OnlyGayWorthKnowing
(@HrHJamesKnight) reported
from
Spelthorne District, England
@EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE my point #they will do anything to get you as a customer and then you realise that you are f—k😎
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Sharon Sandhu
(@gooness78) reported
from
Slough, England
@EE I am a 20yr+ customer of EE since the days of Orange. Ive never missed a payment, always renewed contracts and have been a fiercely loyal customer. This is the 1st time I have asked for help from a company I trusted to be told 'There is nothing we can do for you'. #leavingEE
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Deborah Brown 🇪🇺
(@Streethats) reported
from
Hammersmith, England
@EE morning... can't login to my account... any issues?
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE hi, I have no signal in W5, is there a fault?
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
@EE can you confirm why we have no signal in our area today TW16
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE don’t forget that I warnn u guys #STAYAWAYFROMEE. I am yet get my refund which probably never happen It’s funny they are so keen when it comes to withdrawing but very reluctant in returning money they stole is’t a fact that’s stealing cos I didn’t g
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE I was, but the signal seems to be back now. Thanks anyway!
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE yeah right again 😂😎😁some customer #service i’am sure it’s a corny joke cos I’ve lost out >500£DDand no chance that I will ever see my money u guys owe me if my SIM card was clone and used whose fault is it I did my part I still have crime no. Pervez
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE guys stay as far as possible from EE before you know it they will find a way to rip you off I should have gone for Vodaphone they provide the best customer service and no hidden charges. Trust me now they say I was send statements I am so disappointed 😎
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE #customer don’t fall for “good morning and all that rubbish “we care I don’t think so trust me I got ripped off and they (EE)don’t even acknowledge fact that I was ripped off months after months. Stay away and go for Vodaphone or even lyca. P😎
EE Issues Reports
Latest outage, problems and issue reports in social media:
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𝓢𝓸𝓬𝓲𝓪𝓵𝓽𝓮𝓬𝓱𝓱𝓭💙🧡
(@SocialTechHD) reported
@M_at @EE Maybe it's 30 upload then 👍 maybe it's 50 on 300 I would stick with what you have mate that's easily enough for everything will do 4K no issues and download stuff fast enough
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TheRunningShoeGuru
(@runningshoeguru) reported
As it’s awards season I nominate @EE for the WORST SERVICE AWARD of 2021. A week spent getting a phone and then a further 3hours wasted today messaging via Twitter to sort out a SIM card. Congratulations.
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shawood
(@shgl1) reported
@EE the worst company I’ve ever come across failed to deliver my phone 5 times now refusing to refund me bc they haven’t had the phone back
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NB Aecern
(@NB_Aecern) reported
Anyone else got @EE 4G internet issues? Slow/Zero speeds?
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Grant Williams
(@GWilliamsLLM) reported
@EE Dear Bob. I did eventually but they weren’t able to help as the security questions rely on my mother being able to remember things she’s no chance of remembering. The alternative being a text to the list phone or an email which, of course, she’s only got on the lost phone… 🙄
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andy marsh
(@rab1dkorndogg) reported
@eddystephenson1 @EE Yep I've had the same issues previously
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𝓢𝓸𝓬𝓲𝓪𝓵𝓽𝓮𝓬𝓱𝓱𝓭💙🧡
(@SocialTechHD) reported
@M_at @EE Yh it's all guaranteed ballocks to save them having to pay out any compensation they'll only help if you go below 100 basically
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𝓢𝓸𝓬𝓲𝓪𝓵𝓽𝓮𝓬𝓱𝓱𝓭💙🧡
(@SocialTechHD) reported
@rab1dkorndogg @stuartjbull @EE I live in a town and had full fibre for years and that's incorrect you get your own fibre cable from the ducts and also a allocated speed won't affect anyone else on the same network wouldn't offer it if capacity wasn't there it's so much different to FTC which does affect speeds
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Jimbix
(@myrustytrombone) reported
@EE what's happened to your app. For the last 2 weeks, it says there's a problem and to retry later. Still no luck. Updated phone apps, just in case. Still no joy. Any answers?
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andy marsh
(@rab1dkorndogg) reported
@SocialTechHD @stuartjbull @EE We can only hope, if we have to pay over the odds they'd better give a good service. But I don't trust EE or BT one iota