EE Outage Report in Sunbury-on-Thames, Surrey, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sunbury-on-Thames come from postal codes TW16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (39%)
-
Phone (29%)
-
Total Blackout (15%)
-
Wi-fi (11%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent EE outage reports came from the following cities: Wembley, London, Kensington, Greenford, Fulham, Cricklewood, Ealing, Paddington, Hampstead, Feltham, Camden Town, Slough, Belsize Park, Mitcham and Sunbury-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Internet | |
| London |
Internet | |
| Wembley |
Internet | |
| Kensington |
Internet | |
| London |
Wi-fi | |
| Greenford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
-
Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖
-
gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.
-
Valerie
(@ValerieAmajoutt) reported
from
Camden Town, England
@EE Really customer service on EE, when you say you no service can’t receive or ma any calls. No bars showing on your phone! You have frustrated customer. She says she been online and on the phone all day! What would be your next question? 🤔 So you can’t call any number ?🙀
-
Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!
-
RAY of sunshine
(@Ray32200186) reported
from
Winkfield, England
@EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.
-
Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
-
Paul Modley
(@pmodley) reported
from
Ealing, England
@JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision
-
Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
-
Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
-
Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.
-
Joe Miller
(@joemiller862) reported
from
Spelthorne District, England
@MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move
-
Ewan Stevenson
(@EwanJStevenson) reported
from
Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
-
gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
@Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!
-
Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
-
Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
-
The Big Bakes
(@TheBig_Bakes) reported
from
Wandsworth, England
@EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.
-
Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE
-
Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??
-
Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
-
topcat500
(@theresacoote) reported
from
Brentford, England
@EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
PB
(@djcrafty19) reported
@EE @J4mieB I’m having the same problem
-
George
(@GeBo84) reported
@EE Is the app/website down? I can’t login in and it’s trying to make me register for a new account
-
Zak Frost 🥶🎄
(@zakbrownz) reported
Is My @EE down? Keeps saying my number isn’t registered
-
Rachel
(@MsIndieGo) reported
@EE @chunky_mufc ‘Not aware of any issues’! Mentions are full of your customers with this exact same issue. Just spoke to advisor on phone and they can’t access anything either. A statement would be helpful.
-
Red Beard
(@Nickjames820) reported
@ThreeUK @bt_uk @EE Maybe you should sort your network out so we can actually talk and message people! You are a joke of a network! A year of less than 1mb speeds of any data at all! Calls that drop out! You should be ashamed. Your tweet above is a joke.
-
Amber Atkinson
(@WildeBelle0925) reported
@EE mis-sold me the roam further pass. I’m abroad in America unable to use my phone as promised. Promised a call from EE to fix this being charged for data when I was told I wouldn’t be. Where is my phone call
-
Daniel Vicsik
(@DanielVicsik) reported
@EE Would be happier if my phone could be delivered 9th November, endless calls and empty promises. Following your complaints section step 1 already taken, step 2 will commence if the phone isn’t delivered It’s a complete joke of apparent customer service
-
hard times! 🎭🏴
(@Djfoldy69) reported
@EE anyone having issues with the app and online access? Can't seem to login to either
-
Ricky Smith
(@bigtricky1980) reported
@hyusuf2020 @EE Same for me. Spoke to @EE and a few of their systems are struggling at the moment, including My EE app. No estimate given for how long they will be down
-
Jared Howell
(@howell_jazz) reported
@Dunkabiscuits @EE Having the exact same issue