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EE Outage Report in Ashford, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ashford, Surrey, England 08/11/2025 03:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent EE outage reports came from the following cities: London, Wembley, Brentford, Finchley, Acton, Hounslow, Fulham, Hampstead, Ealing, Uxbridge, Woking, Slough, Kingston upon Thames, Surbiton and Earlsfield.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomWembley Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

  • thebrownmayn Walee (@thebrownmayn) reported from Merton, England

    @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • mobiasstrip Steve Murrell (@mobiasstrip) reported from Richmond, England

    @EE data service down in Twickenham. Do you know when it will be back up?

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • MissShannyToms Shanny (@MissShannyToms) reported from Brentford, England

    @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

  • MissCharlesV CharlieH 💙 (@MissCharlesV) reported from Merton, England

    Hi @EE I’m a customer but won’t be if you become involved with #GBNews

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE are your app and website down? Can’t log onto either

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

  • Damien93 Damien (@Damien93) reported from Richmond, England

    @EE my signal is awful today, whats going on?

  • tamara_mbz tamara m (@tamara_mbz) reported from Hammersmith, England

    Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

  • MontyWanty John Want (@MontyWanty) reported from Spelthorne District, England

    Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • pheauteau Gavin Wrigley (@pheauteau) reported from Hammersmith, England

    @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • Laura_Rads Laura 🐐 (@Laura_Rads) reported from Wandsworth, England

    @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

  • slowalloon Paul Harris (@slowalloon) reported from Hounslow, England

    @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • graeme_0273 Graeme Thompson (@graeme_0273) reported

    @EE - been getting this issue on the mobile app for several days now. Any idea what the problem is?

  • phil_bunting phil bunting (@phil_bunting) reported

    @EE You should concentrate on providing a decent network, instead of worrying about individuals need to be warm. SIGNAL AT DE554QT is abysmal at best.

  • SusieInAysr Susie in Ayrshireland (@SusieInAysr) reported

    @EE Hi. Could you pls let me know if there is an issue with masks in the Kilmarnock, East Ayrshire, Scotland area, as I have no mobile phone signal. Cheers

  • EliseMRey Elise (@EliseMRey) reported

    Absolutely atrocious service. Wish I’d never bothered. Cannot wait for my phone contract to be up to go to literally anyone else. Had enough of this crappy service @EE

  • EliseMRey Elise (@EliseMRey) reported

    Told the issue is resolved and it not being. Told on two separate occasions that someone will call me that day to hear nothing. Someone literally gave me their email address in case it still didn’t work and when I emailed them guess what? They didn’t bother calling me @EE

  • hammerbiker666 Dave Hammer 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@hammerbiker666) reported

    @EE is the uk website down atm as cannot login?

  • CeriMorgan Ceri (@CeriMorgan) reported

    @EE Hi, I've got a stupid question sorry! Can you trace a text message sent to me that I have since deleted/lost? A company confirmed they received my return but now won't issue a refund until I prove the item was delivered. I've changed phones & lost the text correspondence. TY!

  • EliseMRey Elise (@EliseMRey) reported

    Cannot believe how appalling bad @EE is. Frustrated to tears over a watch that just doesn’t work, hasn’t worked for the whole month I’ve had it. Sick of either being told it’s my fault, told I have a watch that isn’t 4g compatible, being told someone will call me and nothing

  • JustCur73963471 Just Curious (@JustCur73963471) reported

    @RogerBlack3 @EE Reinstalling the app seems to work for me. Perhaps best if you pin this to your profile so people can see the solution straightaway. Thanks

  • GarethCairns Gareth Cairns (@GarethCairns) reported

    @EE Yeah same issue