EE Outage Report in Egham, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Egham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Egham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Egham, Surrey, England
The most recent EE outage reports came from the following cities: Ealing, London, Leatherhead, Harrow, Greenford, Warfield, Wembley, Ashtead, Shepperton, Southall, Hounslow, Slough, Maidenhead, Brentford and Gerrards Cross.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Egham, England
Latest outage, problems and issue reports in Egham and nearby locations:
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Nick Swan
(@MrNickSwan) reported
from
Richmond, England
@EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat
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John Want
(@MontyWanty) reported
from
Spelthorne District, England
Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?
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Damien
(@Damien93) reported
from
Richmond, England
@EE my signal is awful today, whats going on?
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Paul Harris
(@slowalloon) reported
from
Hounslow, England
@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@dmills87 @EE I agree with you, they should really support quick transfer!
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Jamie
(@JamieSenitt) reported
from
Kingston upon Thames, England
@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
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Jamie Chapman Dixon
(@Jamiecdixon) reported
from
Spelthorne District, England
@EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam
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Shanny
(@MissShannyToms) reported
from
Brentford, England
@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kim
(@rogerson4_kim) reported
@EE received numerous texts to advise of problems in our area affecting my service which it has done!!. 31/8, 7/9, 14/9, 28/9 18/10, 19/10 and today What is going on and when will this be restored to normal? One or two days is fine but this is becoming tiresome. Thanks
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Shaan
(@APrashant20) reported
@EE And what am I supposed to do with that explanation when it's clear that it does not address the core of the issue.
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B
(@Koppedfromj) reported
@EE my data isn’t working please help. Ive had no text message to say my data is low and When I click on the add on link it says “safari cannot open this page because your iPhone isn’t connected to the internet” I have checked and mobile data is on please help
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phoenix
(@phooeeeenix) reported
@EE i upgraded my phone through the ee app, it never gave me a time frame unfortunately
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John Rooke
(@John_Rooke) reported
Dear @EE, I may be one of your oldest customers with 25 years and counting (mostly Orange). I’m in Croatia and, with no notice, you’ve cut my phone off today. I tried to call you and I can’t because you’ve cut off my phone signal and you won’t allow WhatsApp/FaceTime calls (1/2).
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John Rooke
(@John_Rooke) reported
Dear @EE, Your chat function is “down” and I gave up after waiting for 25 minutes calling from my wife’s phone. How happy are you with this service, for a customer of over 25 years, with (a) not being available; and (b) fixing the problem? N.B. I have no phone signal!
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🍸Roz 🍾
(@rmills461) reported
You know when you get the frequent text from @EE saying our network doesn't work near you AGAIN please rely on wifi calling and then the ever reliable @KCOMhome is crap! This means I can't use my phone to call on so its pretty usless if my kids schools need me right now 😡😡
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Chris
(@ChrisSheckley) reported
@EE I reported fraud on my account 16 days ago, I have heard NOTHING from your fraud team and £200 of charges are still on my next bill. I’ve cancelled my direct debit and won’t be renewing it until it’s sorted. For info, @PayPalUK had my account fixed in 12 hours. THATS service
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Del-4Ri - Martian Earth Observer
(@WolfieSmiffed) reported
@F1shyBob @EE It's always a problem with EE when the only way you can sort the problem is to speak to a human
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Howard
(@howardgunn) reported
@EE Thanks Stacey but i managed to eventually speak to someone. I will use the website to make a formal complaint that will hopefully be recorded, and possibly have some actual action to resolve the issue.