EE Outage Report in Egham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Egham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Egham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Egham, Surrey, England
The most recent EE outage reports came from the following cities: London, Slough, Ealing, Ruislip, Hounslow, Feltham, Uxbridge, Wembley, Camberley, Northolt, Uxbridge, Maidenhead, Woking, Twickenham and Bourne End.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| Slough |
Internet | |
| London |
Internet | |
| Ealing |
Internet | |
| Ealing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Egham, England
Latest outage, problems and issue reports in Egham and nearby locations:
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic
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Shanny
(@MissShannyToms) reported
from
Brentford, England
@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
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John Want
(@MontyWanty) reported
from
Spelthorne District, England
Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE are your app and website down? Can’t log onto either
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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Nick Swan
(@MrNickSwan) reported
from
Richmond, England
@EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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Paul Harris
(@slowalloon) reported
from
Hounslow, England
@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
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Steve Murrell
(@mobiasstrip) reported
from
Richmond, England
@EE data service down in Twickenham. Do you know when it will be back up?
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Joe Miller
(@joemiller862) reported
from
Spelthorne District, England
@MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move
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Damien
(@Damien93) reported
from
Richmond, England
@EE my signal is awful today, whats going on?
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Chandler
(@IanChandler1990) reported
@EE At the time of this message no internet at all and waiting maybe 4 minutes it connected and working again. Then maybe no more than 10 minutes later happened again. Since then I’ve had no alerts from my monitoring software say it’s been down again.
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Dmitri Old
(@DmitriusOld) reported
@bt_uk @EE This is now degenerating into the worst customer service I have ever experienced. Now up to 1 hour 40 minutes. @BTCare, you are a total disgrace.
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Howard
(@howardgunn) reported
@EE how do I make a formal complaint regarding lack of service? Through automated telephone system just states we'll send you a text but I never get anything.
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Snake Plisken🏴
(@pancaketheduck) reported
@EE Retail extortion my partners phone is faulty and you are unwilling to replace - 1 month old no damage stopped reading SIM card £1100 to leave contract
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Lin Campion-Chilton
(@livjay29) reported
@EE when will the network be restored in the Devizes area, 5 days with very little connection or hours with none at all! 😳
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Hermione💙
(@Mumonamission89) reported
@EE my home broadband has been shockingly bad today. What is going on? More off than on. Not happy
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Joey
(@jbsw254) reported
@spinney70 @O2 I cancelled my contract & swapped to @EE . Not had a problem since
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Ian Chandler
(@IanChandler1990) reported
@EE When I get home from work I can look at my monitoring and see any small drop outs they may have triggered the sending of an email to me(only sent if down for more than 5 minutes) still need to talk to them again about another issue I tweeted about some time ago
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Shaan
(@APrashant20) reported
@EE update, My wife and I have our PAC's and we choose not to deal with this thievery and atrocious support.
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Shane O'Mahony
(@SHANEOMahony18) reported
@EE we're having broadband issues all dat at home. There are obviously issues but when will they be fixed? Maidenhead area SL6