EE Outage Report in Egham, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Egham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Egham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Egham, Surrey, England
The most recent EE outage reports came from the following cities: London, Slough, Uxbridge, Ealing, Wembley, Hounslow, Camberley, Northolt, Uxbridge, Maidenhead, Woking, Twickenham, Bourne End, Bracknell and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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EE Issues Reports Near Egham, England
Latest outage, problems and issue reports in Egham and nearby locations:
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Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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ComplaintBox
(@MeetuSuraj) reported
from
Slough, England
had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
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Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Nick Burlin
(@nicholasburlin) reported
from
Kingston upon Thames, England
@EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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Helen Dixon
(@HelendixonHelen) reported
from
Richmond, England
@EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!
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Hannah
(@absentxminded) reported
from
Spelthorne District, England
Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months
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HaflaNextDoor
(@iKaremk) reported
from
Hillingdon, England
@EE hi I need some help with my account
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Lucy.
(@Lgandara93) reported
from
Ealing, England
@EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.
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David Cheung
(@AviatorDavid) reported
from
Ealing, England
@EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.
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Alicia
(@westiee) reported
from
Richmond, England
@EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Antony Fry 🌑
(@antony_fry) reported
from
Slough, England
@EE @AntonyMutatio It takes all sorts I suppose. Quick rebuttal though so Customer Experience is working well.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dee Chadha
(@ChadhaDee) reported
@EE Hopeless service-spent 32 minutes on phone and no answer. Then I used website to order new eSIM for my new phone and filled all the details, and been told that I will be charged £1.50 and then I get an email saying that my replacement SIM card will be in the post!
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Janet
(@janet_planetx) reported
@EE I’m sure your colleagues on the help desk are similarly motivated, and after three hours of text exchange I’d hope that they have what info they need already.
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Gary Curwood
(@welshboygaza) reported
@EE my router has been flashing yellow and red every half hour for the last week. Why am I paying you for a service I'm not receiving
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Shamir_janjua
(@shamirjanjua99) reported
@EE Having trouble I can make calls but I'm not receiving any calls it just say number is unavailable please help!
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??
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Christopher 🇯🇵🇯🇵🇯🇵🇯🇵
(@chrissy872) reported
@EE your app seems to be down
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Janet
(@janet_planetx) reported
Sorry @EE I won’t be dealing with this via dms. Deal with the complaint (that’s been in the system since July, and that has just got bigger).
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Francesmarie
(@Francesmlamb) reported
@EE There is no network coverage whatsoever in Bollington, so I can’t use my phone at home (have no wifi) been like this for 24 hours. Any idea of when it’s back? Thanks
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a - sewer cat
(@A16268260A) reported
@EE I keep getting disconnected (X3) from your support line that you charge me 25p per call, I'm now three hours waiting on hold, you have sold me a data plan that doesn't work, signed me up to a one year contract that should have been on a per-month basis.
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Janet
(@janet_planetx) reported
Ongoing saga with My ee @EE , after 6 months I still can’t see my phone usage. Today l did see someone else’s details via my ee. Their phone number, their contact details and their handset type. I have the screen shots. We already have a complaint going on (since July).