1. Home
  2. Companies
  3. EE
  4. Egham, England
EE

EE Outage Report in Egham, Surrey, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Egham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Egham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Egham, England

The most recent EE outage reports came from the following cities: Wembley, Slough, Greenford, Hounslow, Hayes, Weybridge, Uxbridge, Sunbury-on-Thames, Brentford, Farnborough, Kingston upon Thames, Woking, Ealing, Ruislip, and Feltham.

CityProblem TypeReport Time
Wembley Internet 18 hours ago
Wembley Wi-fi 18 hours ago
Wembley Wi-fi 18 hours ago
Wembley Internet 19 hours ago
Slough Phone 2 days ago
Greenford Phone 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Egham, England

Latest outage, problems and issue reports in Egham and nearby locations:

  • Lgandara93
    Lucy. (@Lgandara93) reported from Ealing, England

    @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

  • MeetuSuraj
    ComplaintBox (@MeetuSuraj) reported from Slough, England

    had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    @EE we have terrible signal in sm6 can u update

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • absentxminded
    Hannah (@absentxminded) reported from Spelthorne District, England

    Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months

  • AviatorDavid
    David Cheung (@AviatorDavid) reported from Hillingdon, England

    @bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡

  • AviatorDavid
    David Cheung (@AviatorDavid) reported from Hillingdon, England

    @EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!

  • IwonaSadowska
    Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • CesaireF
    francky (@CesaireF) reported from Maidenhead, England

    @Top_CashBack @EE With @Top_CashBack the advertised cashback amount never the one received. @quidco is more reliable

  • antony_fry
    Antony Fry 🌑 (@antony_fry) reported from Slough, England

    @EE @AntonyMutatio It takes all sorts I suppose. Quick rebuttal though so Customer Experience is working well.

  • HelendixonHelen
    Helen Dixon (@HelendixonHelen) reported from Richmond, England

    @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

  • AviatorDavid
    David Cheung (@AviatorDavid) reported from Ealing, England

    @EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK

  • nicholasburlin
    Nick Burlin (@nicholasburlin) reported from Kingston upon Thames, England

    @EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!

  • iKaremk
    HaflaNextDoor (@iKaremk) reported from Hillingdon, England

    @EE hi I need some help with my account

  • slex_542865
    paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • westiee
    Alicia (@westiee) reported from Richmond, England

    @EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LadyMuckOMRLP
    flowersandchains (@LadyMuckOMRLP) reported

    @EE Problems connecting to the internet on my phone today. Tried a Software download but msg said "Couldn't download update Unable to update the software. A network or server error occurred. Try again later". Tried for hours now, tried switching on/off & various options. HELP!

  • DoubleDutch_Dan
    Danny Baks (@DoubleDutch_Dan) reported

    @EE is there a problem in the BB5 postcode area? I haven't had a mobile signal for the past 3 days while at work, even struggled with calls.

  • wordspIease
    👉🏼👈🏼🥺 (@wordspIease) reported

    @EE I haven’t. Apparently yday it’s still showing as picked. I just want to know if there has been a status change in regards to delivery. I’m really upset by this and it’s been a month and still no iPad. As someone who’s upgraded I thought the service would be better

  • mattking83
    Matt King (@mattking83) reported

    @EE can I get some help with a missing friends and family discount on a new upgrade please. Cheers

  • blonde_spencer
    Lizzie Spencer (@blonde_spencer) reported

    @EmmaDPhotos @EE Same here! Getting intermittent 4G, been on and off since Monday. Says on the EE website that they are still having issues??

  • official_paso1
    #Paso (@official_paso1) reported

    @EE been trying to call all morning since 9am but no luck, can you help me instead ?

  • websltd
    Justin Williams (@websltd) reported

    @EE how can I get support for an order placed online? I had an email to call for some reason, but unable to get through on phones, live chat or by email?

  • hal20021
    hal2002 (@hal20021) reported

    @EE Hi I need to cancel an order urgently! Can you get back to me please!

  • killuaredgrave
    𝔱𝔬𝔪𝔲 𝔣𝔬𝔰𝔱𝔢𝔯 「トム」 (@killuaredgrave) reported

    Damn! I was so excited about my phone today and it hasn't arrived. :'( I appreciate @EE for doing everything they can for me right now but dude I was so excited. I should have my new handset by now :'(

  • annageorgina
    Anna Smith (@annageorgina) reported

    @EE I have a new phone with new sim and no signal. So I can’t call the helpline, chat with an advisor, ‘ask the EE community’ etc as it all requires mobile signal. I’ve switched my device off and back on. Any ideas?