1. Home
  2. Companies
  3. EE
  4. Egham, England
EE

EE Outage Report in Egham, Surrey, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Egham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Egham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Egham, England

The most recent EE outage reports came from the following cities: Hayes, Weybridge, Hounslow, Uxbridge, Sunbury-on-Thames, Brentford, Slough, Farnborough, Kingston upon Thames, Wembley, Woking, Ealing, Ruislip, Feltham, and Uxbridge.

CityProblem TypeReport Time
Hayes Internet 1 day ago
Weybridge Internet 3 days ago
Hounslow Internet 4 days ago
Uxbridge Phone 5 days ago
Sunbury-on-Thames Internet 7 days ago
Brentford Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Egham, England

Latest outage, problems and issue reports in Egham and nearby locations:

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

  • robinhamilton77
    I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • VixSeaman
    Lady Vix Seaxman (@VixSeaman) reported from Richmond, England

    Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

  • gooness78
    Sharon Sandhu (@gooness78) reported from Slough, England

    @EE I am a 20yr+ customer of EE since the days of Orange. Ive never missed a payment, always renewed contracts and have been a fiercely loyal customer. This is the 1st time I have asked for help from a company I trusted to be told 'There is nothing we can do for you'. #leavingEE

  • DepravedAcid
    Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

  • jamesCgreen93
    James C Green (@jamesCgreen93) reported from Kingston upon Thames, England

    @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

  • Jamiecdixon
    Jamie Chapman Dixon (@Jamiecdixon) reported from Spelthorne District, England

    @EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam

  • HrHJamesKnight
    OnlyGayWorthKnowing (@HrHJamesKnight) reported from Spelthorne District, England

    @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

  • jadesharp1992
    Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

  • Si11y3gg
    Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

  • VictorJ1987
    Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

  • JamieSenitt
    Jamie (@JamieSenitt) reported from Kingston upon Thames, England

    @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

  • NeilHadley2
    CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England

    @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

  • CoopersCoffee
    Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England

    @EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help

  • jadesharp1992
    Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @dmills87 @EE I agree with you, they should really support quick transfer!

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • amyjsmith944
    Amy Smith (@amyjsmith944) reported

    @virginmedia Apparently @EE send their customers a text saying that the network will be done? I don't even get someone answering me? Great service there (!)

  • MonsieurCacahu1
    Monsieur Cacahuète (@MonsieurCacahu1) reported

    @AshAshley7861 @EE @netflix According to Customer Service on the phone and webchat. Existing customer need to “upgrade” to the new plan . Existing smart benefit plan won’t be eligible

  • HoldZ
    James H (@HoldZ) reported

    Why is @EE’s service all over #Newquay & the surrounding area so poor? Been here for a week with 4G & 3+ bars signal but data connection / speed is consistently woeful / virtually non existent! Several of the people I’m with are also on #EE & are all experiencing the same issue!

  • edhandley88
    Ed Handley (@edhandley88) reported

    @EE I assume my reasoning doesn't make any difference to my ability to cancel now I'm out of the fixed period though. Please would you advise?

  • tylerco00571819
    tyler cowan (@tylerco00571819) reported

    @EE I’m not getting any good service in my home area marked as fully covered by 4G. In Bridport, Dorset. Yet at times it says I have 3 bars of 4g and I can’t send a message or make a call. Any help?

  • DibzMum
    Carolyn Dibben (@DibzMum) reported

    @EE completely ripped off by you - awful customer service after 12 years with EE I’m disgusted

  • Lamm1
    Lammi (@Lamm1) reported

    I wonder if there is a problem near @EE’s home which is taking longer than expected to resolve. EVERY. DAY. #telecommunications #iPhone #Android

  • amyjsmith944
    Amy Smith (@amyjsmith944) reported

    Hey @Virgin , @EE Are actually trying to help their customers and not ignoring them? Wanna try?

  • andrewpm1
    TheCaptain (@andrewpm1) reported

    @EE and @VodafoneUK, do your networks actually cover Cornwall and Reading? Need to change from the utterly hopeless @O2 to get something resembling a service….

  • SlabHardcheese
    Slab Hardcheese (@SlabHardcheese) reported

    @EE I left EE two weeks ago but new network has poor coverage in my area, but EE now tell me I cannot come back and open a new account for 30 days. Why is that?