EE outages and service status in Egham, England

Problems in the last 24 hours in Egham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Egham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Egham, England

The most recent EE outage reports came from the following cities: Southall, Maidenhead, Richmond, Twickenham, Northolt, Ealing, Ruislip, Woking, Marlow, Wembley, Leatherhead, Slough, Greenford, Hounslow, and Hayes.

City	Problem Type	Report Time
Southall	Internet	1 day ago
Maidenhead	Internet	4 days ago
Richmond	Phone	6 days ago
Twickenham	Phone	7 days ago
Northolt	Internet	8 days ago
Ealing	Wi-fi	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Egham, England

Latest outage, problems and issue reports in Egham and nearby locations:

• 
  RAY of sunshine (@Ray32200186) reported 3 minutes ago from Winkfield, England

  @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

• 
  #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported 13 minutes ago from Kingston upon Thames, England

  @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

• 
  I am Robin (@robinhamilton77) reported 13 minutes ago from Esher, England

  @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

• 
  Steve Fisher (@221Sociopath) reported 20 minutes ago from Brentford, England

  I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

• 
  Stu (@StuLaws_) reported 29 minutes ago from Hillingdon, England

  @EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.

• 
  Bridge🌼 (@rainbowfreak_x) reported 32 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  Coopers Coffee Bar (@CoopersCoffee) reported 33 minutes ago from Hillingdon, England

  @EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help

• 
  Paul Modley (@pmodley) reported 42 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  Pieter Le Roux (@pietergriffin) reported 44 minutes ago from Camberley, England

  @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

• 
  Randombiz (@RandomBiz) reported 46 minutes ago from Esher, England

  @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

• 
  veronique enright☀️ (@Veronique7) reported 48 minutes ago from Esher, England

  @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

• 
  Randombiz (@RandomBiz) reported 49 minutes ago from Esher, England

  @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

• 
  john durant (@johndurant63) reported 49 minutes ago from Brentford, England

  @EE need help with upgrade phone not delivered

• 
  OnlyGayWorthKnowing (@HrHJamesKnight) reported 50 minutes ago from Spelthorne District, England

  @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

• 
  Lady Vix Seaxman (@VixSeaman) reported 51 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  Pervez Hassan (@PervezHassan10) reported 54 minutes ago from Hillingdon, England

  @EE guys stay as far as possible from EE before you know it they will find a way to rip you off I should have gone for Vodaphone they provide the best customer service and no hidden charges. Trust me now they say I was send statements I am so disappointed 😎

• 
  topcat500 (@theresacoote) reported 55 minutes ago from Brentford, England

  @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 55 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

• 
  PM 🇺🇦 (@prasulm) reported 58 minutes ago from Brentford, England

  @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

• 
  James Vertigan (@jamesvertigan) reported 60 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tobes (@theGrimey) reported 9 minutes ago

  @EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.

• 
  tony roberts (@trobbo38) reported 12 minutes ago

  @EE shocking customer service, shocking service

• 
  Brian Slater (@BrianSlater1976) reported 14 minutes ago

  @EE Shocking service today had to buy a 24 hour pass on EE WiFi to have some form of connection today. Would suggest a refund before I have to log a complaint .

• 
  Julie F (@jvfisher59) reported 16 minutes ago

  @EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳

• 
  John Martin Moore (@Dream_Sculptor) reported 19 minutes ago

  @EE I'm in Thailand and want to get my physical SIM from my old phone switched across to an eSIM on my new phone but the app has no one to contact and I can't call because my Thai SIM is data only. Can you help?

• 
  Paula m (@PaulaRossi47) reported 20 minutes ago

  @EE how do i get a refund im no longer a customer

• 
  Emma (@em_doapsi) reported 24 minutes ago

  @EE customer service phone line not working so can’t get help with the migration from BT service.

• 
  HockeySemp (@HockeySemp) reported 25 minutes ago

  @EE Your Spend Cap tool has failed. My app shows £0 (attached), but you let a call run up £34 and only texted me after it ended. This is a clear breach of @Ofcom rules on preventing bill shock. I have a formal complaint (C10001911500) and need this credited. Please advise.

• 
  dystopian (@NNazir) reported 30 minutes ago

  @ianclatworthy @EE She’s need to spk to bereavement team change name on account then set up price for new customer offer price and reduce cost for line and b/b sorry for your loss mate you might wanna be with mum if you can and help explain it to them ,

• 
  C (@arcpantmcgee) reported 32 minutes ago

  Surely there’s mitigating circumstances in this and some common sense can be applied, I won’t be receiving the service I pay for and my living situation is something totally out of my control, very poor customer service @EE @financialombuds @CitizensAdvice