EE Outage in Egham, Surrey, England

Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

@VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

@EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

@EE I did twice but still the same. It seems many are facing the same problem!

@EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?

@EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

@EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

@EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

@EE Good morning is there a data issue with your network as unable to load or send via your network SL2 4HL

EE has been moving mad lately . My signal is so disgusting @EE please sort it out

@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

@EE what has happened to your signal in KT6? It’s non existent currently 🙄

@EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

@EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

@Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

@EE I can’t get my eSIM to active via the app. It doesn’t recognise the code sent to me! Can you help please?

@EE I have the Apple Music smart benefit on my phone but it is now saying that this subscription is being used elsewhere. Can anyone help me rectify this please?

@EE hiya having issues with our phones using mobile data in France - any issues in the area? Phones won’t call out or connect to anything have turned off and on and done network settings reset.

@EE Hasn’t got the widest coverage tho! Was with Ee for years but had a lot of problems with coverage so eventually moved to the trusted @VodafoneUK sorry not sorry

@EE Took out new sim and requested number to port, still waiting to port now after a few days. Can you help?

@EE @glastonbury It's always dangerous to claim your the best, the fastest, The most expensive? Network? If you are unsatisfied vote with your feet, look at the wider picture, compare reviews #ispreview.co.uk There's an ISP to suit every user: price sensitive, low usage, big data, coverage?

@Bodhi76 @EE @glastonbury Hey Lee I want the service and the signal EE says I should have in my area ... Is that to hard to ask for ... Paying a phone bill without the ability to use said phone with having no signal ...

@EE You have sent me the WRONG PHONE. I had a Samsung Galaxy smartphone S10 5G. I was due an upgrade after 2 years and told I would receive a Samsung Galaxy Ultra 22 with pen. All I've received is a tiny little S22 which is very slow. Please replace immediately.

@RedWhite_Gooner @EE @glastonbury Why were you bothered about getting signal at Glastonbury? I think you were doing the festival wrong mate

@EE @glastonbury Is this why my signal was so **** with @ThreeUK