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EE outages and service status in Egham, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 2 outage signals in the last 24 hours around Egham, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 11, 6:02 PM GMT+1.
  • 70% Internet (70%)
  • 20% Phone (20%)
  • 10% Wi-fi (10%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Egham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Egham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 12: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Egham, England

The most recent EE outage reports came from the following cities: Northolt, Woking, Marlow, Wembley, Leatherhead, Slough, Greenford, Hounslow, Hayes, Weybridge, Uxbridge, Sunbury-on-Thames, Brentford, Farnborough, and Kingston upon Thames.

CityProblem TypeReport Time
Northolt Internet 18 hours ago
Woking Internet 19 hours ago
Marlow Internet 1 day ago
Wembley Internet 4 days ago
Leatherhead Internet 4 days ago
Leatherhead Internet 5 days ago

Nearby cities with recent reports

Wembley

5 recent signals

4 days ago
Leatherhead

3 recent signals

4 days ago
Northolt

1 recent signals

18 hours ago
Woking

1 recent signals

19 hours ago
Marlow

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Egham, England

Latest outage, problems and issue reports in Egham and nearby locations:

  • dougmortonagain
    Doug (@dougmortonagain) reported from Ealing, England

    @EE hi, I have no signal in W5, is there a fault?

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @EE why does it take a customer to go onto twitter to finally call a customer, why can’t they just call the customer when he has been promised that some would call you no loyalty to customer anymore

  • kevbeaumont1984
    kev beaumont (@kevbeaumont1984) reported from Richmond, England

    @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

  • anit3
    Anit (@anit3) reported from Brentford, England

    @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

  • JHollid
    Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • jonathonfp
    Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • Veronique7
    veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • mobiasstrip
    Steve Murrell (@mobiasstrip) reported from Richmond, England

    @EE data service down in Twickenham. Do you know when it will be back up?

  • TheMist1701
    Ian Davies (@TheMist1701) reported from Spelthorne District, England

    @EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.

  • pietergriffin
    Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

  • rainbowfreak_x
    Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

  • AmbroseBarnaby
    🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

  • NeilHadley2
    CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England

    @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • DanWantsTech
    Dan Flynn (@DanWantsTech) reported from Twickenham, England

    @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • rainbowfreak_x
    Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

  • ponkysue2
    ponkysue (@ponkysue2) reported from Hounslow, England

    @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    @EE can you confirm why we have no signal in our area today TW16

  • Boizey
    Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported from Ashtead, England

    @northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Cycle77lon
    Cyclinginlondon (@Cycle77lon) reported from London, England

    Why is @ee network coverage in the Wembley area...HA9 0YJ postcode to be specific

  • bungle_1976
    Bungle1976 (@bungle_1976) reported

    @EE I've tried calling, spent an hour on the phone with your tech guys, no dice. It's the same account, ported straight over from discovery to HBO. The ball is in your court to fix this.

  • ecfghjp
    Abhi (@ecfghjp) reported

    @EE i cant login to my site for ages now can you consider making your app and website a bit more robust? Its such an unpleasant experience

  • bernifresh
    Ian Bennett (@bernifresh) reported

    @ee Why can I not get 5G+ access on we business sim only. Just upgraded only to find out that even on an all-rounder tariff you cannot have access. I will have to cancel this upgrade and move network after 30 years (orange to ee account).

  • emstusimba
    emma wing (@emstusimba) reported

    @EE keep having issues with text messages not going through/ sending. Very frustrating

  • imogenallen6
    Im✨ (@imogenallen6) reported

    @EE Please can you help. I’ve just landed in Tenerife, I cannot get any service all I have is the aeroplane sign and SOS message. I can’t log on to the app because it wants me to verify my account by sending a text to my phone which I’m unable to receive text messages.

  • Simon_Whale
    Simon Whale ™ (@Simon_Whale) reported

    @EE how are you the only telecoms company on earth that doesn’t have a chat function or email to contact you. Shocking service

  • wendmyway
    Wend (@wendmyway) reported

    @EE I have broadband with you. My contract has expired and I’m not sure I’m getting such a good service. The speed of downloading is poor and the reception isn’t always good. Drops in and out! Should I look elsewhere?

  • RegJTMorton
    Reg Morton (@RegJTMorton) reported

    @EE Your guys in the executive complaints dept stated today that it's a final decision and they can't challenge the repair shop. Your own staff took photos and videos confirming not damaged when I left it with you. Then the repair shop sent that laughable image. It's a known fault. Anyone reading this can Google Samsung fold 7 green lines screen. Instead of being reasonable you try to charge me £600 and claimed that this image is damage. It's ridiculous. Your letter informs me my only option is ombudsman. So that, other than an apology and a repair, is what I'll do. Along with everything possible to publicise this complete fraudulent farce, of which I've only just begun. Imagine losing a £2k per year customer for this man. Have a word with yourselves.

  • debbiedons
    debbiemacleod (@debbiedons) reported

    @EE how can we contact your broadband service? My dad has been trying all day up get through!