EE

EE Outage Report in Egham, Surrey, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Egham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Egham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Egham, Surrey, England 01/16/2026 05:35

January 16: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Egham, Surrey, England

The most recent EE outage reports came from the following cities: London, Wembley, Woking, Gerrards Cross, Richmond, Hounslow, Hayes, Weybridge, Ealing, Leatherhead, Maidenhead, Bracknell, Yateley, Slough and Northolt.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomLondon E-mail
United KingdomWoking Phone
United KingdomLondon E-mail
United KingdomGerrards Cross Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Egham, England

Latest outage, problems and issue reports in Egham and nearby locations:

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • TouchTrusted Trusted Touch Therapies (@TouchTrusted) reported from Hillingdon, England

    @EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.

  • mobiasstrip Steve Murrell (@mobiasstrip) reported from Richmond, England

    @EE data service down in Twickenham. Do you know when it will be back up?

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • TouchTrusted Trusted Touch Therapies (@TouchTrusted) reported from Hillingdon, England

    @EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE

  • Ray32200186 RAY of sunshine (@Ray32200186) reported from Winkfield, England

    @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE are your app and website down? Can’t log onto either

  • joemiller862 Joe Miller (@joemiller862) reported from Spelthorne District, England

    @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • pmodley Paul Modley (@pmodley) reported from Ealing, England

    @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • MissShannyToms Shanny (@MissShannyToms) reported from Brentford, England

    @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • RezxoShaw Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • johnbla84643938 john black (@johnbla84643938) reported

    @EE you updated the login page and now it shows my data is 0. What’s going on

  • MissLauraHolmes Laura Holmes (@MissLauraHolmes) reported

    After demanding that I hand over proof of my disability and after I sent them doctors letters & agreed to send my phone back @EE have finally agreed to release me from my contract. Humiliated but glad to be free. Thanks everyone for your help

  • Maria_Max_Jess Maria Pxxxx (@Maria_Max_Jess) reported

    @EE might sound like a stupid question but when upgrading it doesn’t list unlimited calls anymore are these still included on the sim only plans??

  • KCatticus 🄺🄲 - 🄺🄰🅃 (@KCatticus) reported

    Absolutely done in. I've spoken to 5 different people now at @EE none of which have been able to fix my issues with this smart watch plan. Total joke. Been on and off the phone since 11am and no further forward.

  • LizOliver20 MyrtleLiz (@LizOliver20) reported

    @EE totally disappointed with your customer service yet again! Can someone dm me urgently!

  • albertomelgar alberto melgar (@albertomelgar) reported

    Hello @EE , I have been trying to add a data add-on since yesterday but I keep getting the same "technical error" message and can't do it. Please could you help?

  • CherryYoghurt77 Kitbag (@CherryYoghurt77) reported

    @EE what the heck are you playing at? You've left my 89 yr old Mum with no service in hospital I've been trying to sort it for an hour but all you've done is mess us about! She's now unable to communicate with family. Disgusting treatment. 😡😡😡

  • life_withrach Rachael Hawksworth | UK Blogger (@life_withrach) reported

    @EE Hi! Iv got a text saying iv used 100% of my data but that’s not possible? It’s 41gb and it only restarted on Wednesday… I never normally use 41gb in a whole month even! Let alone 2 days. Iv tried calling 3 times and been on hold over 4 hours total today… please help!!

  • catch_a_woozle Vea 🇪🇺🐟 (@catch_a_woozle) reported

    @cononeilluk @EE Oh dear.. that's disgraceful, piss poor customer care from @EE they won't ever be getting any business from me. Shame on you. 🤬

  • lpepperrell98 louis pepperrell (@lpepperrell98) reported

    @EE there is a problem with your network 3G 4G and 5G in walton Surrey it’s been down since 10:30am today