EE Outage Report in Egham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Egham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Egham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Egham, Surrey, England
The most recent EE outage reports came from the following cities: London, Woking, Gerrards Cross, Richmond, Hounslow, Wembley, Hayes, Weybridge, Ealing, Leatherhead, Maidenhead, Bracknell, Yateley, Slough and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Woking |
Phone | |
| London |
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| Gerrards Cross |
Wi-fi | |
| Richmond |
Phone | |
| Hounslow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Egham, England
Latest outage, problems and issue reports in Egham and nearby locations:
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Damien
(@Damien93) reported
from
Richmond, England
@EE my signal is awful today, whats going on?
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John Want
(@MontyWanty) reported
from
Spelthorne District, England
Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@dmills87 @EE I agree with you, they should really support quick transfer!
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
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Nick Swan
(@MrNickSwan) reported
from
Richmond, England
@EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble
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Steve Murrell
(@mobiasstrip) reported
from
Richmond, England
@EE data service down in Twickenham. Do you know when it will be back up?
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Paul Harris
(@slowalloon) reported
from
Hounslow, England
@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic
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Shanny
(@MissShannyToms) reported
from
Brentford, England
@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE are your app and website down? Can’t log onto either
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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Jamie Chapman Dixon
(@Jamiecdixon) reported
from
Spelthorne District, England
@EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Hector Brocklebank
(@HectorBrockle) reported
@EE Hello lazy weekend here off course I would like a iPhone 13 pro I currently have an X and a very cheap tariff so would not purposely move to the 13 and pay that amount like I said no doubt EE has the best network and you pay a little extra for that. Enjoy your weekend.
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martyn
(@mng321) reported
@EE People would be happier if you cancelled the 10% increase in their bills… profit before customers never a good thing.. just think that 10 increase will decrease your customers by 10% when their contract ends..
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Tamara
(@tm1fox) reported
Weeklong hassle with mobile phone porting, PACing which went badly wrong. I have to say that the EE Twitter team were fantastic .@EE I can’t thank them enough . Getting good customer service these days is like finding an oasis in the desert. .@DVLAgovuk is the opposite.
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yum
(@randomuser1838) reported
@EE can i pls have some help
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Phoebe Brymer
(@rosebudpbrymer) reported
@EE What is happening at NP26 3AZ? My neighbours have EE broadband working. We havent had it since Tues 9am. The status checker says there is a problem which should be resolved in 16 hours. And then it is not. Please tell me what the issue is? Is a mast down?
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Rajbeer
(@Rajbeer04) reported
@EE my 5g connection is not working and not loading
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Mike Crypto Gaming
(@MikeCryptoGamin) reported
Still can't believe LTE doesn't work on @samsung Watch 4, with @oneplus + @EE phones... What a waste of money 😢
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Harrogate Stuff
(@harrogate_stuff) reported
Hi @EE, can you turn mobile internet back on for #Harrogate please? Local EE shop says it could take up to 16 hours to restore service.
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Hilary Farmery
(@FarmeryHilary) reported
@O2 do you specialise in being indifferent? Or is it incompetent? I wish I had never left @EE
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Luke Parry
(@_LukeParry) reported
@EE I need help - live chat isn't working. My phone has been stolen whilst in Brazil and I need to cancel the SIM and phone, and order a new SIM.