EE Outage Report in Egham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Egham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Egham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (45%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Egham, Surrey, England
The most recent EE outage reports came from the following cities: London, Woking, Wembley, Southall, Slough, Warfield, Ealing, Leatherhead, Harrow, Greenford, Ashtead, Shepperton, Hounslow, Maidenhead and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Egham, England
Latest outage, problems and issue reports in Egham and nearby locations:
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Bruno🎗
(@OnlyMe66666) reported
from
London, England
@EE your website and changing login details is a nightmare
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Johnny Norris
(@TheJohnnyNorris) reported
from
Wooburn, England
@EE Because my experience with #EE has been awful. My phone doesn’t work in Europe, the reception at home is dreadful (despite the salesman reassuring us that we’re in a good reception area). They cut MY phone off when my son upgraded & our #EE broadband is the worst we’ve ever had.
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Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
@EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.
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Hoppy
(@Kelly_Hopkins) reported
from
Ealing, England
Afternoon. @EE anyway of checking stock at stores as they never answer the phone!
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄
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Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.
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Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.
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Paul Hooray Forrester
(@cookie_985_) reported
from
Richmond, England
Anyone else on @EE having problems with the network
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Owenden
(@owenden172000) reported
from
Hounslow, England
@ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯
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Mr Lorraine
(@MistaLorraine) reported
from
Kingston upon Thames, England
@EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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Tianna, the Writer 🌺
(@rebirthoftee) reported
from
Brentford, England
@EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.
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Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.
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Joshua Van Der Sluys
(@icaruskarin) reported
from
Brentford, England
Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE
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K.
(@javineisaslag) reported
from
Hillingdon, England
@ee have the worst customer service staff man. Just spoke to them about a refund and was given facts that didn't add up by a "manager" Antony from Ireland. Damn, will be calling back to complain tomorrow. Would never, ever go back.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alexsandrah
(@Alexsandrah_G) reported
@EE so I can’t call certain number including customer service what is this please!
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Nick
(@NickS1215) reported
@EE If it was that good why does it always divert to the number she never wanted in the first place and all calls go straight to answer machine
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S.
(@KingCantona88) reported
@EE Hi, I've had no broadband for over an hour now. Please can you advise if there is a problem in my area, and if its being looked at?
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Victoria Elizabeth
(@ViXenTallulah86) reported
@EE I have internet with you and was left for a month with no broadband which left me with no phone as i have no signal in my house and i dont want this to happen again so want a company that can provide signal coverage within my house
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Ryan 🏴
(@rhinjob) reported
@EE I went from an S10+ to and S21 Ultra. Google tells me a network refresh from yourselves would sort the issue
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Gregor Clemens
(@GregorClemens82) reported
@EE Our EE broadband went down today. I called and was told it’ll take 2-4 working days for someone to look into it. Partner and I are WFH - we rely on the internet to do our job. I’m a customer for 10 years - how is this good customer service? EE is putting our jobs in danger
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Fergus Nicoll
(@FergusNicoll) reported
@EE Why do you pretend to have a "Live Chat" for Technical Support when every single option available comes up with "Sorry, we aren’t able to assist with your query on chat"???
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Ryan 🏴
(@rhinjob) reported
hi @EE I got a new phone and when I check in "about phone" it shows the wrong number. How do I fix this?
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kyle lewis taylor
(@Rangitaylor03) reported
@EE Why can’t I make calls? Is your network down
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Kiwi Cαƚ 🇳🇿
(@Aotearoafeline) reported
.@EE Any issues Exeter EX1 and EX2? I see you have 5g now, but am unable to make and receive calls. As soon as I'm out of the area, back to normal. No data either.