EE Outage Report in Egham, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
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Problems in the last 24 hours in Egham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Egham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Egham, England
The most recent EE outage reports came from the following cities: Wembley, Slough, Greenford, Hounslow, Hayes, Weybridge, Uxbridge, Sunbury-on-Thames, Brentford, Farnborough, Kingston upon Thames, Woking, Ealing, Ruislip, and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley
|
Internet | 1 day ago |
|
Wembley
|
Wi-fi | 1 day ago |
|
Wembley
|
Wi-fi | 1 day ago |
|
Wembley
|
Internet | 1 day ago |
|
Slough
|
Phone | 3 days ago |
|
Greenford
|
Phone | 6 days ago |
Community Discussion
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EE Issues Reports Near Egham, England
Latest outage, problems and issue reports in Egham and nearby locations:
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peter (@peter33266430) reported from Slough, England@EE hi EE I would like to put in a complaint and I want to put in a complaint to Cisas and the ombudsman communications please
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Helen Dixon (@HelendixonHelen) reported from Richmond, England@EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!
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Gavin Murray (@therealgavinm) reported from Brentford, England@EE why is your signal so crap around the stadium you sponsor #wembley
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Antony Fry 🌑 (@antony_fry) reported from Slough, England@EE @AntonyMutatio It takes all sorts I suppose. Quick rebuttal though so Customer Experience is working well.
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Wes Baggaley (@wesdbag) reported from Richmond, England@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
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peter (@peter33266430) reported from Slough, England@EE why doe EE never call a customer when promised it’s not that it’s going to cost them anything anyway I find it so hard to believe, I have e mailed EE ll day yesterday with no reply Iam happy for EE to reverse charge me so frustrating, EE stress me out
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peter (@peter33266430) reported from Slough, England@EE why does it take a customer to go onto twitter to finally call a customer, why can’t they just call the customer when he has been promised that some would call you no loyalty to customer anymore
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Victoria Seaman (@VixSeaman) reported from Hounslow, EnglandDear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
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#HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Randombiz (@RandomBiz) reported from Esher, England@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Iwona Sadowska (@IwonaSadowska) reported from Esher, England@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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Wes Baggaley (@wesdbag) reported from Richmond, EnglandI have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED
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Randombiz (@RandomBiz) reported from Esher, EnglandSpoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Wes Baggaley (@wesdbag) reported from Richmond, England@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
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Randombiz (@RandomBiz) reported from Esher, England@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Nick Smith (@nicolasjsmith) reported from Kingston upon Thames, England@EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker
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Gareth Thompson (@gareth78t) reported from Hillingdon, England@NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.
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Jack Holliday (@JHollid) reported from West Molesey, England@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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peter (@peter33266430) reported from Slough, England@EE I have been with EE know for 14 years I think it time for a change , it’s the miss Serling they do know , and how they seem to lie t the customer and when you ring to complain they say a manager will call no one calls back I waited al day yesterday for a call back
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peter (@peter33266430) reported from Slough, England@EE Tommorow will be calling Cisas or Ombadsman services communications I have waited 3 days for a manager to call me as promised but no phone call my complaint is for miss selling a phone contract That’s EE for you never keep there word.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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thomas (@thomagr) reported@EE So you just go and delete accounts and keep credits without notifying your customers? You have my email and mailing addresses in your system and never thought of notifying me!? That does not make any sense!
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Chris Hunter (@chrishunteronx) reportedSo today it's @EE turn to have an outage. I can’t seem to make or receive calls on WiFi or mobile...
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Mmacleod 🍁🎃👻🌙 (@macleodm80) reported@Will6118 @EE My dads had issues all day. The rest of the family have been fine.
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Steve Smith (@SteveSm03250847) reported@EE I can’t seem to make or receive calls are you having issues at the moment?
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fiona stewart (@fee4399) reported@EE so although I'm already a customer you're company seem to think it's OK to be rude 3 times this week trying to get me to join each time they have attended my door, will you please have them stop harassing me on my own doorstep they also think it's funny I certainly dont
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Danielle Kirkwood (@SerenAwst) reported@EE I’ve now spent 6 hours in phone calls trying to buy a product from you. Unbelievably appalling service.
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Caroline Pearse (@BubleBonkers) reported@EE hi, I cannot receive or make normal calls to various EE account holders, please can you advise. Rebooted my phone, and other user did the same, but still not working. Just get the message, im sorry calls to this number are not being connected
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Brian Millar (@bljhcr) reported@EE @NTTSilver1991 Same problem here
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Lian (@lian2009) reported@EE im unable to use my phone, make calls or receive please can someone help asap
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thomas (@thomagr) reported@EE So you basically delete phone numbers and keep credits without notifying your customers? You have both my email address and physical address in your system. I have never received anything warning me of this at any time.