EE Outage in Cricklewood, Greater London, England

@EE has the worst internet. Can’t believe how bad it’s Wifi is

@I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

@EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!

@EE But I’m expected to carry on paying for a poor service?

@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

@GemJars1878 @EE Been told that, but I'm on Virgin, which is terrible as well.

@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

@EE #5G #network Same unreliable useless EE 5G service. I am in London West End and calls keep dropping, internet slow. Phone showing 3G signal. 4G was better. EE network service is going backwards. 👎🏻

@EE is your network down Herts

@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

@EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?

@EE hi, I ordered a new phone yesterday and I have a confirmation email (without a reference number on it) but details as to when it will be delivered. Can you help?

@EE #5G #network EE has terrible 5G in London West End. Using my phone today in Covent Garden and it constantly drops calls. Internet is very slow. Had 4G and it was so much better. EE has deteriorated. Problems with EE 5G since I upgraded months ago.

@EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?

@EE Won’t b happening . Service is awful. Beat to change operator. Thank u

@EE In fairness, they accused him of lying, very unhelpful and damn right rude. A complete joke in all honesty

If anyone has bought a phone fr @EE I would open it and check. Today my son received his brand new phone, opened it, and it was a plastic model phone!!!! Phoned @EE who told him he’s lying. I’ve been a customer of @EE for over 20 years, won’t b for much longer.

@EE What if I wanted to terminate my contract im assuming it would we the balance covered across 9 months at £49 so around £441 with VAT

@EE I do appreciate your help, I will, as I do every upgrade, will have to find the deal from the EE website I would like, it seems the upgrade team want me to take the biggest payment increase possible. It the size of the sale over just a sale that seems to be the case at present.

@EE my partner is having issues logging into her online account. Keeps getting server error or we’re having problems try again later this has been ongoing for over a week. Could someone investigate?

@EE Hi I am having issues with logging into the app and the website. I try and sign in and both have error messages. This has been going on now for 2 days.

@EE And let the crap customer service carry on

@EE I was left waiting 20+ minutes due to an EE 'service issue', very poor that EE cannot then wait for more than 8 mins & then offer no apology & try to defend it. Offers that were given were incredibly expensive compared to other providers - business taken elsewhere.

@EE please help me! I cannot receive calls or make calls as it says no network. This has been going on for DAYS and I have no way of contacting you as I don't even have network to call you!

@EE Hi what's your suggestion pls to log in in my account as your sys doesn't allow me to reset password, doesn't send me a link, can't remember details & can't use my mobile or acc. numbers or register again Your sys is bad in helping as it's days I'm waiting and trying Thanks t-mob

@MoohanLiam @EE Update from EE - "there's some ongoing issue with My EE where some customers are getting this error and unable to login. The internal team is aware of this and working on it so that they can get this issue fixed for all the customers as soon as possible."

@EE hi - is your website broken? I’m trying to login to MyEE online and it’s just hanging.