EE

EE Outage Report in Virginia Water, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Virginia Water, Surrey, England 02/06/2026 12:20

February 06: Problems at EE

EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent EE outage reports came from the following cities: London, Uxbridge, Slough, Hounslow, Richmond, Ruislip, Ealing, Chertsey, Southall, Woking, Wembley, Warfield, Leatherhead, Greenford and Ashtead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomUxbridge Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡

  • absentxminded Hannah (@absentxminded) reported from Spelthorne District, England

    Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • AviatorDavid David Cheung (@AviatorDavid) reported from Ealing, England

    @EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

  • Lgandara93 Lucy. (@Lgandara93) reported from Ealing, England

    @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

  • HelendixonHelen Helen Dixon (@HelendixonHelen) reported from Richmond, England

    @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

  • MeetuSuraj ComplaintBox (@MeetuSuraj) reported from Slough, England

    had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • antony_fry Antony Fry 🌑 (@antony_fry) reported from Slough, England

    @EE @AntonyMutatio It takes all sorts I suppose. Quick rebuttal though so Customer Experience is working well.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • nicolasjsmith Nick Smith (@nicolasjsmith) reported from Kingston upon Thames, England

    @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

  • nicholasburlin Nick Burlin (@nicholasburlin) reported from Kingston upon Thames, England

    @EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • BSaundersSport Ben Saunders (@BSaundersSport) reported

    @EE kind of enjoy the free @SamsungUK earbuds, but the Galaxy S22 is a piece of **** phone. Any reason why downloading onto @AppleMusic and connecting to WiFi take sooooooooooo long?

  • Peterjon1991 Peter (@Peterjon1991) reported

    @EE your network literally sucks ***.. dodgy connection in my house go away for the weekend and where I am yet again dodgy signal.. go to work.. dodgy signal.. 99% coverage you say bollocks I say unless everything I do falls@into that 1% area 👍🏼🤡

  • purplelillith Secret Squirrel 💜🤍💚355 📚🕵‍♀️🔥 (@purplelillith) reported

    @EE My landline is not working.

  • cheshiretoad Viscount Toad KG 🌸🕊 (@cheshiretoad) reported

    My @EE broadband has been down since Thursday morning 😤 They say it’ll be fixed by tomorrow evening, but I’ll believe that when I see it. We’re constantly urged to do everything online, but that’s no use if the service is subject to prolonged outages.

  • BurstFfsLuke BurstFfsLuke (@BurstFfsLuke) reported

    @EE this ******* connection is awful imagine being labelled the best internet provider for gaming when it constantly ******* lags how've you managed that.

  • BSaundersSport Ben Saunders (@BSaundersSport) reported

    @EE It's not underground WiFi. As far as I'm aware, even in 2022, @TfL still doesnt have it on the Tube. It's public WiFi that just never works on this phone.

  • RiaStones Ria Stones (@RiaStones) reported

    @EE we are in chapel st Leonard’s Skegness and we can’t get an internet signal on our phones. Is there an issue?

  • JuxtoG Juxto (@JuxtoG) reported

    @EE can you please, for the love of ******* god, sort your service out please? I’ve been two days without any connection what so ever and I’m unable to take card payments on my trade stand. Remind me what I’m paying £55 a month for? Because I’m getting **** all.

  • phillcrump Phill Crump 🦁💜💙 (@phillcrump) reported

    @EE @_Symmo He will be having problems with his signal from the 7th June for 55 days maybe you can help him then!

  • GaryFurness Gary Furness (@GaryFurness) reported

    @EE really pixxed off still waiting for you to resolve a roaming problem which I paid for a week before arriving in USA. 3 attempts on chat and multiple resets not resolving the problem! Worked perfectly in January.