EE outages and service status in Virginia Water, England

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Virginia Water, England

The most recent EE outage reports came from the following cities: Hounslow, Walton-on-Thames, Southall, Greenford, Guildford, Wembley, Sandhurst, Ruislip, Marlow, Ealing, Crowthorne, Maidenhead, Hampton, Woking, and Northolt.

City	Problem Type	Report Time
Hounslow	Internet	1 day ago
Walton-on-Thames	Internet	2 days ago
Southall	Internet	3 days ago
Southall	Total Blackout	7 days ago
Greenford	Wi-fi	8 days ago
Guildford	Wi-fi	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

• 
  Sebastian Garner (@sebgarner) reported 11 minutes ago from Bracknell, England

  @EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 13 minutes ago from Wokingham, England

  @EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her

• 
  Robert Dunford (@repd1975) reported 31 minutes ago from Esher, England

  Hi @EE is there an issue with sending texts in the SW London region right now?

• 
  Lady Vix Seaxman (@VixSeaman) reported 32 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  Doug (@dougmortonagain) reported 32 minutes ago from Ealing, England

  @EE I was, but the signal seems to be back now. Thanks anyway!

• 
  peter (@peter33266430) reported 37 minutes ago from Slough, England

  @EE why does it take a customer to go onto twitter to finally call a customer, why can’t they just call the customer when he has been promised that some would call you no loyalty to customer anymore

• 
  Harvey (@HarveyWelch) reported 39 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

• 
  Anit (@anit3) reported 41 minutes ago from Brentford, England

  Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

• 
  OnlyGayWorthKnowing (@HrHJamesKnight) reported 41 minutes ago from Spelthorne District, England

  @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

• 
  Stu (@StuLaws_) reported 42 minutes ago from Hillingdon, England

  @EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.

• 
  peter (@peter33266430) reported 42 minutes ago from Slough, England

  @EE why doe EE never call a customer when promised it’s not that it’s going to cost them anything anyway I find it so hard to believe, I have e mailed EE ll day yesterday with no reply Iam happy for EE to reverse charge me so frustrating, EE stress me out

• 
  x.acity01 (@xacity01) reported 44 minutes ago from Wokingham, England

  Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 48 minutes ago from Wokingham, England

  So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 48 minutes ago from Wokingham, England

  Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on

• 
  Nick Swan (@MrNickSwan) reported 53 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

• 
  Anit (@anit3) reported 54 minutes ago from Brentford, England

  @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

• 
  Kurt Kiefer (@k1rtk) reported 55 minutes ago from Ealing, England

  @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

• 
  Jamie Chapman Dixon (@Jamiecdixon) reported 56 minutes ago from Spelthorne District, England

  @EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam

• 
  CFCHadders (@NeilHadley2) reported 57 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Vìncere. (@VictorJ1987) reported 60 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SuePen (@SuePen5) reported 11 minutes ago

  @Amber23485515 @LeilaniDowding @EE Hi Anna, that must have been really awful, I've not been unlucky enough to have one that long, the longest power cut we've had was 6 days

• 
  Les Cashmore (@LesCashmore) reported 12 minutes ago

  @EE @sophie_reed98 I never understand why companies reply with “contact our team & they will assist” good customer service starts with EE taking the lead to contact the customer & directly assist the customer, if EE or any company value loyalty make the effort to keep your customers, it’s just lazy

• 
  MindTheGap (@mindthegap2018) reported 15 minutes ago

  @EE I tried speaking with support multiple times but no one seems to be willing to resolve my problem, can you look at complaint Ref: C10003735835 and call me back when possible with a resolution please.

• 
  Martin Elliker (@MartinElliker) reported 15 minutes ago

  @EE Five weeks now and I’m still not receiving the service I’m paying for - there have been broken promises and the latest is this “Hi from Charlotte at EE. I've scheduled to call you back at 8:00 on 29/8/2026. Please give me up to an hour to call you. Thanks.” So the promise of an 8am call back is now anywhere between 8 and 9 am - you are all 💩

• 
  mikeyjcs - trading 🇬🇧 (@mikeyjcs) reported 17 minutes ago

  @hevvuhh @EE they’re terrible, customer service worst I have ever dealt with. moved to Virgin, got gigabit and only pay £28 odd quid a month!

• 
  micka9990 (@Michael66108716) reported 18 minutes ago

  @EE Do you access to accounts in your high street stores? I’ve just been on phone for 25 mins and eventually spoke to a lady but still the same issue

• 
  cliff cook (@cliffc100) reported 18 minutes ago

  @TheDealEnvoy @EE This applys to anyone from any company or organisation that sends you a one time passcode the genuine company will never ask for this code anyone doing is a scammer trying to access your account

• 
  Zach McElroy (@ZachMcElroy1) reported 19 minutes ago

  @EE hi, my dad has set up a passkey for our EE account and I cannot log in and he’s unable to send me the passkey. I have the email and the log in, can you please help so I can just log in to my actual account

• 
  CraigH (@cragz_uk) reported 19 minutes ago

  @stuuk11 @LeilaniDowding @EE Copper is being phased out for Fibre Optic not WIFI. Maybe its different for mobile companies but you would have to be insane to get your home phone and internet service with a mobile network company.

• 
  Adam Waltz (@Amadagram_) reported 21 minutes ago

  The worst mobile phone network in the UK @EE