1. Home
  2. Companies
  3. EE
  4. Virginia Water, England
EE

EE Outage Report in Virginia Water, Surrey, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Virginia Water, England

The most recent EE outage reports came from the following cities: Slough, Guildford, Greenford, Hounslow, Hayes, Weybridge, Uxbridge, Sunbury-on-Thames, Brentford, Aldershot, Farnborough, Kingston upon Thames, Wembley, Woking, and Ealing.

CityProblem TypeReport Time
Slough Phone 21 hours ago
Guildford Internet 3 days ago
Greenford Phone 4 days ago
Hounslow Internet 5 days ago
Hounslow Internet 5 days ago
Hayes Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • MontyWanty
    John Want (@MontyWanty) reported from Spelthorne District, England

    Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

  • MrNickSwan
    Nick Swan (@MrNickSwan) reported from Richmond, England

    @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

  • Jamiecdixon
    Jamie Chapman Dixon (@Jamiecdixon) reported from Spelthorne District, England

    @EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam

  • MissShannyToms
    Shanny (@MissShannyToms) reported from Brentford, England

    @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

  • rainbowfreak_x
    Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

  • Damien93
    Damien (@Damien93) reported from Richmond, England

    @EE my signal is awful today, whats going on?

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

  • rainbowfreak_x
    Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

  • ChaparianF
    Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • jadesharp1992
    Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

  • AmbroseBarnaby
    🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

  • JamieSenitt
    Jamie (@JamieSenitt) reported from Kingston upon Thames, England

    @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

  • rainbowfreak_x
    Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE are your app and website down? Can’t log onto either

  • jadesharp1992
    Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @dmills87 @EE I agree with you, they should really support quick transfer!

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

  • AmbroseBarnaby
    🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

  • slowalloon
    Paul Harris (@slowalloon) reported from Hounslow, England

    @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

  • HarveyWelch
    Harvey (@HarveyWelch) reported from Wokingham, England

    @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JosieTetley
    josie.tetley (@JosieTetley) reported

    @EE you are not helping -your customer service is just so bad - I can’t send picture texts and your customer service said use whats app but my family member isn’t connected to whats app - nor is my mother

  • StevieMc1690
    Stevie M (@StevieMc1690) reported

    @EE is there a problem in the pa postcode area? Our phones keep going down

  • neels_25
    Neel Shah (@neels_25) reported

    @EE So you going to help me resolve or do i need to contact the friendly telecoms ombudsman?

  • julienmabya
    julien junior mabaya (@julienmabya) reported

    @EE I am really disappointed for ee , for over 1 weeks 6 agents from customer services lies to me I will get my phone within 7 days , and one of them even tell me that my phone is arrived and will be dispatched the next day, calling the next day and I found out actually it was

  • honeybouboule
    Antoine (@honeybouboule) reported

    @sastawear @EE They are purposefully refusing to solve the issue with my phone (that's will stop charging randomly) and refer me to Apple all the time (who refer me to EE). I think I'll just cancel my direct debit and take my business elsewhere, to be honest.

  • JosieTetley
    josie.tetley (@JosieTetley) reported

    @EE I have contacted customer services and they couldn’t help. I believe all calls are recorded to help customer service support ….

  • neels_25
    Neel Shah (@neels_25) reported

    @EE so are you actually going to reply to my DM and not ignore. Ongoing signal issues for over a year now. No resolution. I can see lots of people having the same issue. You going to resolve this or will you keep claiming your the best network? What metrics used to claim this?

  • Greno1966
    JPK (@Greno1966) reported

    @ThreeUK Chelsea??? You can **** right off then. Almost as bad as the Blades. I'll stick to @EE

  • JATaylorArts
    James T (@JATaylorArts) reported

    @O2 your data coverage is terrible! Constantly being put on E whenever I turn my wifi off! It’s shocking! Think @EE are the way forward!

  • isnotnick
    Nick F (@isnotnick) reported

    @EE Are you still having internal issues activating new eSIMs? I can't activate my Apple Watch, and customer service last week told me there was an ongoing issue but no date for fixing it. Is there an update?