EE Outage Report in Virginia Water, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Virginia Water, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent EE outage reports came from the following cities: London, Uxbridge, Slough, Hounslow, Richmond, Ruislip, Ealing, Chertsey, Southall, Woking, Wembley, Warfield, Leatherhead, Greenford and Ashtead.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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G(ay) | in the end in wonderland, we both went bad
(@TS7Track16) reported
from
Hillingdon, England
why are @EE down again
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Chris
(@MrChris62) reported
from
Guildford, England
Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere
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Kieran
(@kearneykd) reported
from
Brentford, England
@EE As a local resident it means my @EE service is awful, which I'm reminded of every time I walk past the stadium and see EE plastered all over it. It took 20 minutes for my first tweet to send. Absolutely terrible. Kieran (not Keiran)
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
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francky
(@CesaireF) reported
from
Maidenhead, England
@Top_CashBack @EE With @Top_CashBack the advertised cashback amount never the one received. @quidco is more reliable
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Jonathan Creaser
(@jonathancreaser) reported
from
Richmond, England
No @EE service in #teddington at the moment. My phone says 'emergency calls only'
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steven millard
(@stevoavfc84) reported
from
Colnbrook with Poyle, England
Samsung Samsung Samsung, I thought the last phone was good but DAMN you've blown the ******* roof off. @EE get ready I want one NOW!!! And I'm officially out of contact wahoo
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Nav Hira
(@HiraNav) reported
from
Southall, England
@EE Reception has gone poor, very poor in this location, struggling we have EE broadband also
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
@EE we have terrible signal in sm6 can u update
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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MΔTT WY∆TT
(@MattWyattUK) reported
from
Ealing, England
Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.
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HaflaNextDoor
(@iKaremk) reported
from
Hillingdon, England
@EE hi I need some help with my account
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Brian Russell
(@running_gooner) reported
from
Wokingham, England
@EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡
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Kieran
(@kearneykd) reported
from
Brentford, England
The irony of @EE sponsoring Wembley Stadium when their network becomes unusable whenever there's an event on @EEComplaints @EEnetworkprobs
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Alicia
(@westiee) reported
from
Richmond, England
@EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP
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Chris
(@MrChris62) reported
from
Guildford, England
From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK
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Sind05 🇬🇧🇬🇧🇬🇧
(@sindsind05) reported
from
Southall, England
@ComplaintEE @EE You don’t need to be representing this company with this sarcastic tone. Lucky my problems were fixed. Shame you can’t be though !
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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🧚🏻♀️ klauds
(@kIaudiagorska) reported
from
Southall, England
@EE please fix up the service on your network it’s unbelievably shit
EE Issues Reports
Latest outage, problems and issue reports in social media:
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beth🍉
(@xbethanyjane_x) reported
@EE the networks been down in my area now for almost 3 days I can’t get any signal at all, I’m paying £87 a month for something I can’t use. Will I be entitled to any compensation?
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Rachel Darke
(@RachelADarke) reported
Hi @EE - I see from my texts that I have been submitting complaints about my service since April 2018. I am completely tied in with you despite pleading with you to let me leave. Apparently there is work going on on masts near here and so I can't make calls, including
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Tony
(@tonypcaterham) reported
@EE That’s not much help as I do not have the cable from the previous phone. Why not just send a standard USB cable instead of the C?
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Jon Hilton
(@frombullets2biz) reported
Never thought I’d say it but might have to leave @EE as not able to find a suitable plan or match an offer online from another supplier. Who do you have a plan with and what’s the service like please
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HuntedTeamNick #BrexitIsACoup #SeriouslyAnnoying
(@HuntedTeamNick) reported
@EE Hi, please can help, our local tower has stopped working since just before 3.00 pm so have no internet or phone ? Currently in car on a hill ! Thanks !
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Ellie
(@Elliep_IAAHR) reported
@EE just spoke to Scott in customer services and he was brilliant! Really went the extra mile to help me 🥰 #veryhappycustomer
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Miguel Henriques
(@MiguelH86318826) reported
@EE Hi, I'm having problems with my broadband since thrusday already spoke to costumer service (didn't help at all) and rang the broadband helpline... Got no answers and my Internet is still not working properly...
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Chrissie
(@FVRaRenegade) reported
@EE can I have someone message me please. My mums phone is in my name, she decided to keep her phone and contract so I never looked into getting her a new one. A day after this months contract was paid from my account the phone started playing up and now can’t use it
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Holli Dillon
(@HolliDillon11) reported
@EE what’s up with your customer service tech support line? Held for ages and was hung up on twice. Wanted to book an MOT, since I’m having battery issues randomly. Help? 🙏🏻
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Shittykawa
(@HenceVyW) reported
@Kat3Pr3ston @EE @Nyilah It was my problem earlier, but luckily I fix it. What I did is simply long press the chrome and click 'App Info'. After that click uninstall update because that what causes your apps to crash. Hopefully this method helps, and i'm sure it will..