EE outages and service status in Virginia Water, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- EE generated 1 outage signal in the last 24 hours around Virginia Water, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Jul 7, 6:07 PM GMT+1.
- Internet (47%)
- Phone (21%)
- E-mail (11%)
- Total Blackout (11%)
- Wi-fi (11%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Virginia Water, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Virginia Water, England
The most recent EE outage reports came from the following cities: Wembley, Ealing, Uxbridge, Greenford, Maidenhead, Slough, Hounslow, Southall, Bracknell, Northolt, Surbiton, Richmond, Wokingham, Aldershot, and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 18 hours ago |
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Phone | 3 days ago |
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Internet | 6 days ago |
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Total Blackout | 6 days ago |
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Internet | 8 days ago |
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8 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Doug (@dougmortonagain) reported from Ealing, England@EE Hi, the issue has returned. I have no service again.
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Robert Dunford (@repd1975) reported from Esher, EnglandHi @EE is there an issue with sending texts in the SW London region right now?
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Sebastian Garner (@sebgarner) reported from Bracknell, England@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
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Depraved Acid (@DepravedAcid) reported from Hounslow, England@EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.
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Trusted Touch Therapies (@TouchTrusted) reported from Hillingdon, England@EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE
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Pervez Hassan (@PervezHassan10) reported from Hillingdon, England@EE guys stay as far as possible from EE before you know it they will find a way to rip you off I should have gone for Vodaphone they provide the best customer service and no hidden charges. Trust me now they say I was send statements I am so disappointed 😎
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Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England@EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble
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LukeClark (@LukeCla49671833) reported from Esher, England@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England@EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble
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Paul Harris (@slowalloon) reported from Hounslow, England@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
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Jamie Chapman Dixon (@Jamiecdixon) reported from Spelthorne District, England@EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam
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John Want (@MontyWanty) reported from Spelthorne District, EnglandHello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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Luis Andrés (@Luis_AndresM) reported from Richmond, England@EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best
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ponkysue (@ponkysue2) reported from Hounslow, England@EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick
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Sharon Sandhu (@gooness78) reported from Slough, England@EE I am a 20yr+ customer of EE since the days of Orange. Ive never missed a payment, always renewed contracts and have been a fiercely loyal customer. This is the 1st time I have asked for help from a company I trusted to be told 'There is nothing we can do for you'. #leavingEE
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Paul Modley (@pmodley) reported from Ealing, England@JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision
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Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE are your app and website down? Can’t log onto either
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Tom (@Para_Tom999) reported from Camberley, England@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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Pervez Hassan (@PervezHassan10) reported from Hillingdon, England@EE #Wellbeing that’s a 😂 I was scammed for > 6 m & during that time not a single statement message I am with V and I get post and other stuff I know I will never get my refund u guys owe me at least >400£ do the r thing admit I was gullible #EEstay away
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Mariam Michtawi (@MariamMichtawi) reported from Brentford, England@EE I did twice but still the same. It seems many are facing the same problem!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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lloydrimmer07 (@lloyd_rimmer) reported@EE How rude that the call handler hangs up on you because they don’t understand what you’re asking them to do
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F3spirit (@originaf3spirit) reported@EE EE agreed the fault is owned by them. reimbursement should be automatically added to the customer accounts.
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Avril Newman (@AvrilNewman9) reportedHow many elderly R victims of #financialabuse by telcos like @EE & have money being debited every month for services they’ve been upsold by nefarious sales teams that they never use? It happened 2 me and I bet it’s happening 2 your gran 2. Check in with your elders #grubbythieves
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Alison Lees (@AlisonMLees) reportedAlison Lees @EE There's nothing on the dashboard online, nothing in my emails, search 'exit fees' reveals 'no results'. I don't believe this exit fee exists. I think your customer service guy was lying.
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ʍ ʍ ӄɦǟռ (@MMKUK1) reported@Ofcom Dear ofcom, Kindly do the same with @EE. They failed to provide a proper service at both my home and office addresses. They even acknowledged the fault and issued credit because of it, yet later admitted the issue cannot be fixed due to local black spots. Despite this, they still refused to cancel my contract without penalty. That is deeply unfair and unacceptable.
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Nicole E (@Nicky_2900) reportedAbsolutely shocking service from @EE System failed to apply my agreed spend cap and plan upgrade after a phone call, letting bill skyrocket to £160. Ofcom rules say you can’t bill for over-cap system errors. I need a manager to pull my file and message me now.
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David Cant (@davidgcant) reported@EE any idea when the app I use to access my account and add-ons will be active again? It's been weeks, and I keep being told by business customer services that it will be fixed soon. Not happy.
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F3spirit (@originaf3spirit) reported@EE we have 6 days of intermittent services. Access to account challenging. EE have given another customer reimbursement of a monthly charge for a days interrupted service Another customers restrictions? Why?
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ian harris 🇬🇧 (@hellired3) reported@EE Update 01/07 still not fixed I've provided the number but here it is again C10002718044 all I want is to leave now ive had it I cannot waste my time chasing something you should fix #badservice
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Barbara K (@Nicky_2900) reportedHey @EE, I upgraded & your team failed to re-apply my spend cap, causing a £160 roaming bill. When I called to sort your mistake, your advisor said I had "no proof" & hung up. As someone with health conditions, this treatment is a total breach of @Ofcom care duties. Fix it.