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EE Outage Report in Virginia Water, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Virginia Water, England

The most recent EE outage reports came from the following cities: Guildford, Greenford, Hounslow, Hayes, Weybridge, Uxbridge, Sunbury-on-Thames, Brentford, Aldershot, Slough, Farnborough, Kingston upon Thames, Wembley, Woking, and Ealing.

CityProblem TypeReport Time
Guildford Internet 1 day ago
Greenford Phone 3 days ago
Hounslow Internet 4 days ago
Hounslow Internet 4 days ago
Hayes Internet 6 days ago
Weybridge Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • HelendixonHelen
    Helen Dixon (@HelendixonHelen) reported from Richmond, England

    @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

  • AviatorDavid
    David Cheung (@AviatorDavid) reported from Ealing, England

    @EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • Lgandara93
    Lucy. (@Lgandara93) reported from Ealing, England

    @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

  • antony_fry
    Antony Fry 🌑 (@antony_fry) reported from Slough, England

    @EE @AntonyMutatio It takes all sorts I suppose. Quick rebuttal though so Customer Experience is working well.

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • IwonaSadowska
    Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • AviatorDavid
    David Cheung (@AviatorDavid) reported from Hillingdon, England

    @EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!

  • nicholasburlin
    Nick Burlin (@nicholasburlin) reported from Kingston upon Thames, England

    @EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • westiee
    Alicia (@westiee) reported from Richmond, England

    @EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP

  • AviatorDavid
    David Cheung (@AviatorDavid) reported from Hillingdon, England

    @bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡

  • absentxminded
    Hannah (@absentxminded) reported from Spelthorne District, England

    Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months

  • iKaremk
    HaflaNextDoor (@iKaremk) reported from Hillingdon, England

    @EE hi I need some help with my account

  • CesaireF
    francky (@CesaireF) reported from Maidenhead, England

    @Top_CashBack @EE With @Top_CashBack the advertised cashback amount never the one received. @quidco is more reliable

  • slex_542865
    paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • MeetuSuraj
    ComplaintBox (@MeetuSuraj) reported from Slough, England

    had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • thedarkmitchell
    thedarkMcmitchell (@thedarkmitchell) reported

    @EE upgraded online earlier today on the assumption it would be straightforward, not had any confirmation or info since. Any help available?

  • FutureSailorr
    𝒢𝒾𝑔𝒾𝒷𝑒𝑒 👑⚜️ (@FutureSailorr) reported

    So @EE, I hope you guys are grateful for your colleague, team leader, Micki. She is the reason today I didn’t return the phone and cancel any further dealings with you. On the other hand, Jill couldn’t have cared less. I’m appreciative of great staff who just want to help

  • MehdiAKIL2
    Mhiwoud (@MehdiAKIL2) reported

    @BinaryOstrich @EE It is EE which is crap actually!

  • Uncontrolxble
    Leah (@Uncontrolxble) reported

    Love that EE are already trying to take my monthly bill when I don't have the router or the WiFi 😭😭 @EE help me please

  • abbiecollinsx94
    abbie collins (@abbiecollinsx94) reported

    @rocku_dj2000 @EE I cannot see any huge updates in 5 days, we’re meant to be receiving them!! It’s such a **** show

  • AmyAliceEliz
    AmyAlice (@AmyAliceEliz) reported

    @EE I have a serious issue I need to speak to someone about

  • thelimplettuce
    Tim Hall (@thelimplettuce) reported

    @EE Fair play - my broadband went down yesterday at 2pm and I had a right old whinge at poor 'Dani' down in Plymouth in customer services. A BT Openzone engineer has just come and fixed the issue just over 24 hours later, so credit where it's due, least you fixed it quickly! 👏

  • hayleyparker17x
    ✨𝐇𝐀𝐘𝐋𝐄𝐘 𝐏𝐀𝐑𝐊𝐄𝐑✨ (@hayleyparker17x) reported

    @ch4rrrr_ @EE Spoke with someone on the live chat who said it was a scam, I clicked the link & typed my details in to login (didn’t realise my password was wrong though) & it took me straight to billing to put my bank card details into it 🤔

  • wonderfullyshi1
    wonderfullyshiva (@wonderfullyshi1) reported

    @MarcAllera @EE 3 months of bb problems but ‘i have to maintain payments’. Then cancel my service with 2hrs notice. I wouldnt comsider that ‘delivering the best service’

  • trislowe
    Tristian Lowe (@trislowe) reported

    @EE is there a problem logging on to accounts?