EE outages and service status in Virginia Water, England

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Virginia Water, England

The most recent EE outage reports came from the following cities: Southall, Wembley, Sandhurst, Ruislip, Marlow, Ealing, Hounslow, Crowthorne, Maidenhead, Hampton, Woking, Northolt, Shepperton, Guildford, and Aldershot.

City	Problem Type	Report Time
Southall	Internet	3 days ago
Wembley	Internet	4 days ago
Sandhurst	Phone	4 days ago
Wembley	Phone	5 days ago
Ruislip	Phone	5 days ago
Marlow	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

• 
  🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported 3 minutes ago from Richmond, England

  @EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby

• 
  Mohamed Mahdi (@Mohamed87268245) reported 8 minutes ago from Brentford, England

  @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

• 
  Lyndsey Rolfe (@Lyndseydwalker) reported 9 minutes ago from Wokingham, England

  @EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.

• 
  Lady Vix Seaxman (@VixSeaman) reported 15 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  veronique enright☀️ (@Veronique7) reported 15 minutes ago from Esher, England

  @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

• 
  James Snyder (@StJamesofFleet) reported 17 minutes ago from Fleet, England

  @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

• 
  Steve Murrell (@mobiasstrip) reported 22 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  WellpaddedPaddy (@WellpaddedPaddy) reported 29 minutes ago from Guildford, England

  Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

• 
  Harvey (@HarveyWelch) reported 31 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

• 
  James Vertigan (@jamesvertigan) reported 33 minutes ago from Ealing, England

  @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

• 
  Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported 34 minutes ago from Hounslow, England

  @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 40 minutes ago from Wokingham, England

  @EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…

• 
  kev beaumont (@kevbeaumont1984) reported 40 minutes ago from Richmond, England

  @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

• 
  Kerry Harrison (@kerrylou94) reported 43 minutes ago from Southall, England

  @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

• 
  Vìncere. (@VictorJ1987) reported 45 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 46 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

• 
  Pawlie (@Si11y3gg) reported 46 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  RAY of sunshine (@Ray32200186) reported 49 minutes ago from Winkfield, England

  @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

• 
  John Want (@MontyWanty) reported 55 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

• 
  Luis Andrés (@Luis_AndresM) reported 60 minutes ago from Richmond, England

  @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin Elliker (@MartinElliker) reported 3 minutes ago

  @EE @EE @Ofcom - I’m fed up with calling you and getting nowhere - the best support you can give me is getting the premium service I’m paying for up and running and rather than me having to chase you - how about someone gets your act in order and call me - Such a shame are you real?

• 
  Will Wright (@WillWri36918764) reported 5 minutes ago

  @EE @ee still doesn't work

• 
  John Lee Garrett (@johnnyg_pinty) reported 5 minutes ago

  @EE so after your advice on speaking to you again on potentially upgrading and staying with you. Not only was the price again higher than a new customer but was more expensive than the first quote 15 years ive been with you and you clearly no longer value my custom

• 
  Martin Winstanley (@soupisready) reported 7 minutes ago

  @EE I talk with your team. your team promised to call back. your team never call back.

• 
  blueShrew (@totfinsol) reported 7 minutes ago

  @EE @Newby13Craig Me I’m stuck in Turkey and need emergency help but EE don’t do that. Useless

• 
  gal (@gaalloway) reported 9 minutes ago

  @EE HELP

• 
  63. (@incognit063) reported 11 minutes ago

  my service has been down for a whole hour, don’t worry my time with you will end this year 🙏🏽 @EE

• 
  G E E T U P 💪🏼 (@dalli_72) reported 14 minutes ago

  @EE I need help now setting my device up me eSIM has disappeared and I only have an eSIM phone!!! 😭😭😭😭 can’t access data or anything

• 
  jellybean1976 (@jellybean_7676) reported 14 minutes ago

  @EE @EE this afternoon I've tried your WhatsApp help - the bot kept going round in circles and wouldn't put me through to anyone. Now I've tried 150 and it's a 20 min wait time

• 
  PH (@PHEFC83) reported 14 minutes ago

  @EE Finally spoke to your unhelpful call centre. Utter shite. No fault on the line, yet I can’t hold a teams call with it lagging. Basically told tough ****. 🙃