EE

EE Outage Report in Virginia Water, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Virginia Water, Surrey, England 03/24/2026 09:25

March 24: Problems at EE

EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent EE outage reports came from the following cities: Guildford, Sunbury-on-Thames, London, Brentford, Hounslow, Aldershot, Slough, Farnborough, Kingston upon Thames, Wembley, Woking, Ealing, Ruislip, Feltham and Uxbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomGuildford Wi-fi
United KingdomSunbury-on-Thames Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • TouchTrusted Trusted Touch Therapies (@TouchTrusted) reported from Hillingdon, England

    @EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE

  • Ray32200186 RAY of sunshine (@Ray32200186) reported from Winkfield, England

    @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

  • senorfenty Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • ANDYC2311 Andy CAULFIELD (@ANDYC2311) reported from Wokingham, England

    @EE @England Why can we never get connection on our EE networks over many years then?!

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • Fanboy2001 Vick (@Fanboy2001) reported from Slough, England

    @EE Good morning is there a data issue with your network as unable to load or send via your network SL2 4HL

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • AndrewStewart88 Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • 221Sociopath Steve Fisher (@221Sociopath) reported from Brentford, England

    I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

  • TouchTrusted Trusted Touch Therapies (@TouchTrusted) reported from Hillingdon, England

    @EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.

  • xacity01 x.acity01 (@xacity01) reported from Wokingham, England

    Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!

  • Lyndseydwalker Lyndsey Rolfe (@Lyndseydwalker) reported from Wokingham, England

    @EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • nbquisqualis Matt Brown (@nbquisqualis) reported

    @NarrowboatTales @WoodyBrewer2011 @EE Have you been ‘slowed down’ under their fair use policy ? I dont use EE only Vodafone Unlimited & Smarty Unlimited - neither of which have suffered this issue. We also use it every day for work, and use for streaming catch-up/Netflix etc

  • BobaFatt Bobby | DJ BobaFatt (@BobaFatt) reported

    @EE Officially a whole week without internet. Your web service is still telling me wrong. Your advisers on the phone tell me there is - they just don't know what, or when it will be fixed. Several tweets to you here, zero response. This is a TERRIBLE service.

  • dnzlmathias denzil (@dnzlmathias) reported

    Ever since the switch, within the same house where I used to golet decent network with @bt_uk I have been getting rare to no service with @EE. I called today with that regard, explaining that I work from home and need the service. But I was refused solutions for whatever reasons.

  • Headtoucha Reflection Eternal (@Headtoucha) reported

    @EE I was on the phone for over an hour while trying to speak to a rep yesterday, but still couldn’t get through. And I’m having the same issue today. You can’t use covid as an excuse, neither do I expect you to be short staffed, considering you claim to be the biggest network.

  • ObedientFlash Flash 🖤🤍💜 🔜 PrideGlasgow (@ObedientFlash) reported from Glasgow, Scotland

    @EE @pedro188867 Isn't that the problem though, if you think we can "expect good service" when there is none, maybe the stats your working from aren't so reliable.

  • Helmethead___ Helmethead (@Helmethead___) reported

    My @ee 4G broadband contract comes to a premature end in 2 weeks after battling the shocking lack of service and speeds slower than the 90s. I’ll be having a ceremonious smashing up of my router. Any destruction ideas are welcome. Stamping on it just seems a bit of a cheat 🎉🎊

  • jcjnicholls JDC... (@jcjnicholls) reported

    @EE Still having issues with my broadband today. Second day of connection dropping up to 3 times per hour. Any info on this?

  • Helmethead___ Helmethead (@Helmethead___) reported

    My @ee 4G broadband contract comes to a fee free premature end in 2 weeks after battling the shocking lack of service for an extortionate cost. I’ll be having a ceremonious smashing up of my router. Any destruction ideas are welcome. Throwing it just seems a bit of a cheat 🎉🎊

  • HullMichelle75 MotherofDragons 💙💛🐝👩🏼‍🎓🇪🇺🦖 (@HullMichelle75) reported

    @EE i just wanted to pass on my thanks to one of your colleagues in the Hull St Stephen Branch. He sorted my phone issue in seconds, and so calmly considering I was having a full on breakdown over a horrendous day. I didn’t catch his name but he was on the front desk.

  • TalkenSport Joga bonito (@TalkenSport) reported

    Dear @EE there have been 13 problems with the signal at my place since the start of May. No discount offered for the inconvenience, just text after text informing me that I can't use data ( the bit that costs the most) despite a rise in price earlier this year. It's a disgrace