EE Outage Report in Virginia Water, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent EE outage reports came from the following cities: Guildford, Sunbury-on-Thames, London, Brentford, Hounslow, Aldershot, Slough, Farnborough, Kingston upon Thames, Wembley, Woking, Ealing, Ruislip, Feltham and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Wi-fi | |
| Sunbury-on-Thames |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE
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RAY of sunshine
(@Ray32200186) reported
from
Winkfield, England
@EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
@Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?
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Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@EE @England Why can we never get connection on our EE networks over many years then?!
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Jonny Pugsley
(@jonathonfp) reported
from
Kingston upon Thames, England
@EE what has happened to your signal in KT6? It’s non existent currently 🙄
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Vick
(@Fanboy2001) reported
from
Slough, England
@EE Good morning is there a data issue with your network as unable to load or send via your network SL2 4HL
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.
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Andrew Stewart
(@AndrewStewart88) reported
from
Guildford, England
@EE network unavailable!!!!????
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topcat500
(@theresacoote) reported
from
Brentford, England
@EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Is anybody else having any issues with data on @EE this PM?
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Steve Fisher
(@221Sociopath) reported
from
Brentford, England
I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE
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Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.
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x.acity01
(@xacity01) reported
from
Wokingham, England
Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Wokingham, England
@EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Brown
(@nbquisqualis) reported
@NarrowboatTales @WoodyBrewer2011 @EE Have you been ‘slowed down’ under their fair use policy ? I dont use EE only Vodafone Unlimited & Smarty Unlimited - neither of which have suffered this issue. We also use it every day for work, and use for streaming catch-up/Netflix etc
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Bobby | DJ BobaFatt
(@BobaFatt) reported
@EE Officially a whole week without internet. Your web service is still telling me wrong. Your advisers on the phone tell me there is - they just don't know what, or when it will be fixed. Several tweets to you here, zero response. This is a TERRIBLE service.
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denzil
(@dnzlmathias) reported
Ever since the switch, within the same house where I used to golet decent network with @bt_uk I have been getting rare to no service with @EE. I called today with that regard, explaining that I work from home and need the service. But I was refused solutions for whatever reasons.
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Reflection Eternal
(@Headtoucha) reported
@EE I was on the phone for over an hour while trying to speak to a rep yesterday, but still couldn’t get through. And I’m having the same issue today. You can’t use covid as an excuse, neither do I expect you to be short staffed, considering you claim to be the biggest network.
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Flash 🖤🤍💜 🔜 PrideGlasgow
(@ObedientFlash) reported
from
Glasgow, Scotland
@EE @pedro188867 Isn't that the problem though, if you think we can "expect good service" when there is none, maybe the stats your working from aren't so reliable.
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Helmethead
(@Helmethead___) reported
My @ee 4G broadband contract comes to a premature end in 2 weeks after battling the shocking lack of service and speeds slower than the 90s. I’ll be having a ceremonious smashing up of my router. Any destruction ideas are welcome. Stamping on it just seems a bit of a cheat 🎉🎊
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JDC...
(@jcjnicholls) reported
@EE Still having issues with my broadband today. Second day of connection dropping up to 3 times per hour. Any info on this?
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Helmethead
(@Helmethead___) reported
My @ee 4G broadband contract comes to a fee free premature end in 2 weeks after battling the shocking lack of service for an extortionate cost. I’ll be having a ceremonious smashing up of my router. Any destruction ideas are welcome. Throwing it just seems a bit of a cheat 🎉🎊
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MotherofDragons 💙💛🐝👩🏼🎓🇪🇺🦖
(@HullMichelle75) reported
@EE i just wanted to pass on my thanks to one of your colleagues in the Hull St Stephen Branch. He sorted my phone issue in seconds, and so calmly considering I was having a full on breakdown over a horrendous day. I didn’t catch his name but he was on the front desk.
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Joga bonito
(@TalkenSport) reported
Dear @EE there have been 13 problems with the signal at my place since the start of May. No discount offered for the inconvenience, just text after text informing me that I can't use data ( the bit that costs the most) despite a rise in price earlier this year. It's a disgrace