EE Outage Report in Virginia Water, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at EE
EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent EE outage reports came from the following cities: London, Shepperton, Guildford, Wembley, Southall, Hounslow, Slough, Maidenhead, Brentford, Woking, Richmond, Hayes, Weybridge, Ealing and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
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| London |
Wi-fi | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE are your app and website down? Can’t log onto either
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Jamie Chapman Dixon
(@Jamiecdixon) reported
from
Spelthorne District, England
@EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam
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Damien
(@Damien93) reported
from
Richmond, England
@EE my signal is awful today, whats going on?
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Nick Swan
(@MrNickSwan) reported
from
Richmond, England
@EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat
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Shanny
(@MissShannyToms) reported
from
Brentford, England
@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble
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Paul Harris
(@slowalloon) reported
from
Hounslow, England
@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?
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Steve Murrell
(@mobiasstrip) reported
from
Richmond, England
@EE data service down in Twickenham. Do you know when it will be back up?
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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John Want
(@MontyWanty) reported
from
Spelthorne District, England
Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Roman
(@AlexRom05429920) reported
@EE I've just moved house, I have no WiFi and my phone is all I have to rely on. In the middle of a degree and can't access emails or submit work. Terrible service currently being provided. Thank you for your reply! It just doesn't work, it just says 'pending' until it times out 😔
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JM🌔Z
(@jwmoz) reported
@MarcAllera Marc, I have been extorted and gaslighted by your company @EE, their fraud department, customer services, Kerry Rutland and Aimee Dagg. I was the victim of identity fraud in 2015 and EE have failed to rectify their wrongdoings and are now gaslighting my experience..
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Nick
(@nick_ee122) reported
@EE internet at home being slow. Phone 4G also being difficult. Any news for the MK17 area near Milton Keynes?
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Nikki (نيكي)
(@nikkihabbal) reported
@EE I'm deaf and don't hear on the phone. I have tried the messaging service via 150 and it takes me to the site which just says under maintenance
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Clark Freeman
(@Clarkyminarky) reported
@EE Your website is a broken mess and is constantly down for maintainance and it has been this way for years ... why?
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Sean Roqué le Beauchamp VI
(@Le_Roque_Show) reported
@EE good morning. Can you DM please as I have an issue with a response from your customer services from this morning.
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Shak-Attack
(@shax189) reported
@EE It's for network. Both my work phone and personal phone. Both on EE
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JM🌔Z
(@jwmoz) reported
I have been extorted and gaslighted by @EE, their fraud department, customer services, Kerry Rutland and Aimee Dagg. I was the victim of identity fraud in 2015 and EE have failed to rectify their wrongdoings and are now gaslighting my experience and truth.
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From Hastings
(@from_hastings) reported
So the mighty @EE are so stupid that they have cut both mine and my wife’s SIM cards off, before our upgraded ones arrive! They also don’t know when that will be. So working from home with no mobile, wife out working with no mobile. What an absolutely stupid system @Ofcom
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craig
(@craig85176453) reported
@EE I’m fuming with the service I received yesterday!