EE outages and service status in Virginia Water, England

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Virginia Water, England

The most recent EE outage reports came from the following cities: Surbiton, Richmond, Slough, Wokingham, Aldershot, Farnborough, Kingston upon Thames, Guildford, Wembley, Hounslow, Southall, Dorking, Ealing, Fleet, and Maidenhead.

City	Problem Type	Report Time
Surbiton	Internet	2 days ago
Richmond	Total Blackout	2 days ago
Slough	Internet	3 days ago
Wokingham	Internet	3 days ago
Aldershot	Internet	4 days ago
Farnborough	E-mail	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

• 
  Charli R (@RojasLahoz) reported 3 minutes ago from Brentford, England

  @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  WellpaddedPaddy (@WellpaddedPaddy) reported 6 minutes ago from Guildford, England

  Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

• 
  John Want (@MontyWanty) reported 6 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

• 
  Paul Harris (@slowalloon) reported 9 minutes ago from Hounslow, England

  @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

• 
  peter (@peter33266430) reported 14 minutes ago from Hillingdon, England

  @EE EE have completely messed up my bill again I just can’t believe it’s dressing me out , £129 for 1 month when I have unlimited minutes unlimited txts and unlimited Data I rang customer service she’s confused aswel so I don’t know what to do

• 
  ItsDooley (@its_dooley) reported 16 minutes ago from Aldershot, England

  It's like @EE doesn't want me to pay my bill errors everytime I make a payment tried multiple cards all with more than enough in the account to pay it even the online chat to speak to someone isn't working

• 
  Pervez Hassan (@PervezHassan10) reported 16 minutes ago from Hillingdon, England

  @EE #customer don’t fall for “good morning and all that rubbish “we care I don’t think so trust me I got ripped off and they (EE)don’t even acknowledge fact that I was ripped off months after months. Stay away and go for Vodaphone or even lyca. P😎

• 
  Shanny (@MissShannyToms) reported 18 minutes ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

• 
  Paul Hunsdon (@Hunsy1969) reported 20 minutes ago from Wokingham, England

  @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

• 
  Anit (@anit3) reported 21 minutes ago from Brentford, England

  @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

• 
  LukeClark (@LukeCla49671833) reported 27 minutes ago from Esher, England

  @EE @wembleystadium I can not get any single on my phone is the single down in claygate

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 29 minutes ago from Wokingham, England

  So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead

• 
  Sir Lincoln Lad (@PDF53) reported 30 minutes ago from Aldershot, England

  @EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate

• 
  ponkysue (@ponkysue2) reported 30 minutes ago from Hounslow, England

  @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

• 
  Pervez Hassan (@PervezHassan10) reported 32 minutes ago from Hillingdon, England

  @EE yeah right #ripoff just check my bank statement I’ve been charged even though I don’t even use their network 125£#👎😹😿down the drain

• 
  Pervez Hassan (@PervezHassan10) reported 33 minutes ago from Hillingdon, England

  @EE #Wellbeing that’s a 😂 I was scammed for > 6 m & during that time not a single statement message I am with V and I get post and other stuff I know I will never get my refund u guys owe me at least >400£ do the r thing admit I was gullible #EEstay away

• 
  Charu Malhotra (@cm_charu) reported 43 minutes ago from Wokingham, England

  Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy

• 
  Pawlie (@Si11y3gg) reported 44 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  James Snyder (@StJamesofFleet) reported 47 minutes ago from Fleet, England

  @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

• 
  Anit (@anit3) reported 51 minutes ago from Brentford, England

  @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Marshall (@Marzy1867) reported 11 minutes ago

  @EE Your complaints process was disgraceful For an agent to open/close a complaint 10 seconds apart without my consent is why we are reporting you to CISAS and ofcom. Being told what turns out to be a poor speed is sufficient enough to work from home is false representation

• 
  Ryan (@RyanSP93) reported 11 minutes ago

  @EE trying to connect my new smart hub to the EE app and it keeps saying it can’t. I keep having similar issues like this with your app. Frustrating please help

• 
  Sarah Taylor (@ssaarraahhttaay) reported 13 minutes ago

  @EE thoroughly disgusted with treatment today from Ee! Does it really take 5 days to get back to me with a complaint originally raised in February!!!!!!! Apparently managers don’t speak to the public!!!

• 
  Lennox Richardson (@lennyrfc) reported 13 minutes ago

  @EE Why is my 5G & phone signal so consistently awful in the SE. I got a better reception in the Amazon Rainforest when away with work than I do in 🇬🇧

• 
  DML (@DMLYONDER) reported 14 minutes ago

  @EE ee says they the best network lol a joke now our Internet is down home phone line down permanently and we are both vulnerable people's and I can't do my job as I work from home..

• 
  𝐈𝐳𝐳𝐢𝐞 𝐅𝐫𝐚𝐧𝐜𝐢𝐬 (@_izzfrancis) reported 14 minutes ago

  @EE Furious and appalled with customer service. Your employee gave my phone away to the wrong customer after leaving it for a battery repair yesterday. Went to pick it up at 5pm, for them to have no answer on what to do next!! No, I cannot call, because I have no phone. Please DM

• 
  Equilan (@Equilan) reported 15 minutes ago

  @EE why is your App deliberately difficult to find what you are looking for? I signed up for TNT sport through EE and want to cancel it. Cannot find where it is in the app at all on my account. Everything that should be simple to find in the App is buried and this is deliberate.

• 
  Omar (@OhmLfc1979) reported 20 minutes ago

  @JoshCF_ Had the exact same **** with @EE broadband. 18 month contract came to an end, increased the initial price and new customers are £20 cheaper for the exact same deal. Retention is a joke to these bums.

• 
  Colin Raffell (@Newtonpop) reported 21 minutes ago

  @EE do you have an online chat facility please? I’ve got a problem with my daughters PAYG phone & she’s out in Australia

• 
  Lynette Linton (@LynetteLinton) reported 22 minutes ago

  @EE I need help from a human please. I’m in Mexico and need to buy a roaming pass and nothing is working.