EE outages and service status in Virginia Water, England

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Virginia Water, England

The most recent EE outage reports came from the following cities: Surbiton, Richmond, Slough, Wokingham, Aldershot, Farnborough, Kingston upon Thames, Guildford, Wembley, Hounslow, Southall, Dorking, Ealing, Fleet, and Maidenhead.

City	Problem Type	Report Time
Surbiton	Internet	6 days ago
Richmond	Total Blackout	6 days ago
Slough	Internet	7 days ago
Wokingham	Internet	7 days ago
Aldershot	Internet	7 days ago
Farnborough	E-mail	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 3 minutes ago from Wokingham, England

  @EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…

• 
  Lyndsey Rolfe (@Lyndseydwalker) reported 13 minutes ago from Wokingham, England

  @EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 14 minutes ago from Wokingham, England

  So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead

• 
  Joe Miller (@joemiller862) reported 15 minutes ago from Spelthorne District, England

  @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

• 
  Pervez Hassan (@PervezHassan10) reported 16 minutes ago from Hillingdon, England

  @EE yeah right again 😂😎😁some customer #service i’am sure it’s a corny joke cos I’ve lost out >500£DDand no chance that I will ever see my money u guys owe me if my SIM card was clone and used whose fault is it I did my part I still have crime no. Pervez

• 
  ItsDooley (@its_dooley) reported 17 minutes ago from Aldershot, England

  It's like @EE doesn't want me to pay my bill errors everytime I make a payment tried multiple cards all with more than enough in the account to pay it even the online chat to speak to someone isn't working

• 
  Doug (@dougmortonagain) reported 25 minutes ago from Ealing, England

  @EE Hi, the issue has returned. I have no service again.

• 
  Martin Tull (@MartinTull1) reported 26 minutes ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

• 
  WellpaddedPaddy (@WellpaddedPaddy) reported 26 minutes ago from Guildford, England

  Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

• 
  Coopers Coffee Bar (@CoopersCoffee) reported 32 minutes ago from Hillingdon, England

  @EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help

• 
  Paul Harris (@slowalloon) reported 40 minutes ago from Hounslow, England

  @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

• 
  Lady Vix Seaxman (@VixSeaman) reported 41 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  Theresa Godly (@GodlyTheresa) reported 42 minutes ago from West Molesey, England

  Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

• 
  Sir Lincoln Lad (@PDF53) reported 46 minutes ago from Aldershot, England

  @EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate

• 
  Anit (@anit3) reported 50 minutes ago from Brentford, England

  @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

• 
  dominnique karetsos (@DKaretsos) reported 50 minutes ago from Richmond, England

  @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

• 
  peter (@peter33266430) reported 52 minutes ago from Slough, England

  @EE why doe EE never call a customer when promised it’s not that it’s going to cost them anything anyway I find it so hard to believe, I have e mailed EE ll day yesterday with no reply Iam happy for EE to reverse charge me so frustrating, EE stress me out

• 
  Doug (@dougmortonagain) reported 53 minutes ago from Ealing, England

  @EE I was, but the signal seems to be back now. Thanks anyway!

• 
  Steve Fisher (@221Sociopath) reported 53 minutes ago from Brentford, England

  I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

• 
  John Want (@MontyWanty) reported 57 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bill (@NewGolfer1414) reported 5 minutes ago

  @virginmedia let down twice in 24hours!! Promised me an engineer today yet none arrives!! Working off of 4g data at my extra cost, certainly leaving ASAP @EE let me know about your broadband deals!!

• 
  Gareth Bryning (@deadstar11) reported 6 minutes ago

  @EE hi why are your services just trying to upsell me on products and not deal with a simple issue I'm having

• 
  Ben Hodson (@Boltonben) reported 9 minutes ago

  @EE @_deedee33 Love the fact your advice is to use a website to check service status and signal strength when the complaint is lack of signal / service. Think about it!?

• 
  John 🌈 (@tweetsbyJohn) reported 10 minutes ago

  @EE @nickduval Not everyone has either of these, so what you are basically saying is we don’t want you, I suggest they go elsewhere where there is better customer service.

• 
  𝐀𝐃𝐙 (@ad_moran4) reported 10 minutes ago

  @EE can you kindly explain to me after 25 years of being a loyal customer the best you can offer me for a new IPhone 17 all in is £72 a month when O2 can give it to me for far less. I think you need to review this !

• 
  𝐀𝐃𝐙 (@ad_moran4) reported 12 minutes ago

  Very frustrating that after being a loyal customer of @EE for over 25 years the best deal they can do me is £73 a month for the new iPhone 17 when @O2 can me the same deal for £57 a month. Loyalty means nothing these days ! 😡

• 
  Catriona (@babancat) reported 12 minutes ago

  @EE Hey! You guys done some sort of remote update to SmartHub+ on my fibre broadband? All of a sudden I (and other EE customers) are having issues with Zappi chargers losing connection. Router has to be restarted every time I plug my car in. Nothing else has changed.

• 
  Emily (@EmilyMcLeish93) reported 12 minutes ago

  @EE having major issues on your site with options being BLOCKED? Trying to check out an item

• 
  Me (@shawtty64) reported 15 minutes ago

  @GorwayGlobal @EE Their website is so bad.... im always on the phone to them. They take your name, say ses there is a problem, add you to a list available say it will be back to normal in 24Hrs

• 
  Restore_NE (@Restore_NE) reported 16 minutes ago

  @EE no signal from Ilford road to South Gosforth on the Metro system Any reason why ?