EE outages and service status in Virginia Water, England

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Virginia Water, England

The most recent EE outage reports came from the following cities: Walton-on-Thames, Southall, Greenford, Guildford, Hounslow, Wembley, Sandhurst, Ruislip, Marlow, Ealing, Crowthorne, Maidenhead, Hampton, Woking, and Northolt.

City	Problem Type	Report Time
Walton-on-Thames	Internet	14 hours ago
Southall	Internet	2 days ago
Southall	Total Blackout	5 days ago
Greenford	Wi-fi	7 days ago
Guildford	Wi-fi	9 days ago
Hounslow	Total Blackout	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

• 
  James Snyder (@StJamesofFleet) reported 2 minutes ago from Fleet, England

  @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

• 
  paul massey (@mass1976p) reported 3 minutes ago from Kingston upon Thames, England

  @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

• 
  John Want (@MontyWanty) reported 3 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

• 
  Sebastian Garner (@sebgarner) reported 4 minutes ago from Bracknell, England

  @EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful

• 
  Sharon Sandhu (@gooness78) reported 9 minutes ago from Slough, England

  @EE I am a 20yr+ customer of EE since the days of Orange. Ive never missed a payment, always renewed contracts and have been a fiercely loyal customer. This is the 1st time I have asked for help from a company I trusted to be told 'There is nothing we can do for you'. #leavingEE

• 
  Bridge🌼 (@rainbowfreak_x) reported 20 minutes ago from Hounslow, England

  @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

• 
  Paul Modley (@pmodley) reported 21 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  Trusted Touch Therapies (@TouchTrusted) reported 24 minutes ago from Hillingdon, England

  @EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.

• 
  Paul Hunsdon (@Hunsy1969) reported 25 minutes ago from Wokingham, England

  @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 25 minutes ago from Wokingham, England

  Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on

• 
  Nick Swan (@MrNickSwan) reported 29 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

• 
  Joe Miller (@joemiller862) reported 30 minutes ago from Spelthorne District, England

  @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

• 
  Jamie (@JamieSenitt) reported 34 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  Lady Vix Seaxman (@VixSeaman) reported 39 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  Anit (@anit3) reported 43 minutes ago from Brentford, England

  Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

• 
  Mohamed Mahdi (@Mohamed87268245) reported 45 minutes ago from Brentford, England

  @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

• 
  I am Robin (@robinhamilton77) reported 49 minutes ago from Esher, England

  @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

• 
  dominnique karetsos (@DKaretsos) reported 51 minutes ago from Richmond, England

  @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 53 minutes ago from Richmond, England

  @dmills87 @EE I agree with you, they should really support quick transfer!

• 
  Dan Flynn (@DanWantsTech) reported 55 minutes ago from Twickenham, England

  @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  S (@Sarah_FireHorse) reported 8 minutes ago

  @LeilaniDowding @EE So the answer seems to be an emergency generator. Or you can plug starlink into a car adapter - that’s another emergency option, run it off your car battery.

• 
  1618cc™/3 (@RomeoXrayBravo) reported 9 minutes ago

  @BradChuck @EE EE are ****. We dumped them off 2 years ago, not looked back.

• 
  Andrew Robinson (@apr9999) reported 10 minutes ago

  @EE Spent 73 minutes on phone with Sebi (23 mins), Graham (12 mins) & Henry (38 mins) of EE earlier. I have a big issue that Henry promised he would find a solution for & then call me back. That was nearly 5 hours ago! He initially said he'd be back to me in 10 minutes. DISGRACE!

• 
  Andy (Honk Honk) Robertson (@AndyRob04327914) reported 13 minutes ago

  @EE where my ******* broadband that I pay a small fortune for? Nearly up to 32 hours of outage now.

• 
  Pippa Jones (@pippaliciousj) reported 13 minutes ago

  Turns out my cleaner has the same network that everyone who's had phone issues in my town has had: @EE . At least my network is fine.

• 
  Darren Stokes (@Stokesy88) reported 18 minutes ago

  @ArgosQueryDpt I'm experiencing Wifi problems atm, and I'm trying to work... @EE you're in the firing line now!

• 
  Ian Wardell (@ian_wardell) reported 19 minutes ago

  @EE EE supplies my broadband, not my mobile service.

• 
  Hanin Alyamani (@hanin_alyamani) reported 20 minutes ago

  @EE Hi, I’d like to cancel my EE line contract & I’ve finished already my 2 year contract. However, I’m outside the UK & I’d like to know how to proceed with the cancellation. Thanks in advance.

• 
  Andrea. Believe in Britain🇬🇧🇬🇧 (@AndiNeglia) reported 21 minutes ago

  @EE , your customer service is atrocious

• 
  Andrew Robinson (@apr9999) reported 23 minutes ago

  @EE You could if you wanted to. They could call me, verify me, send a one time PIN, confirm I'm the a/c holder. Just like they do on inbound. Tried twice this morning & had to give up after>10 minutes listening to the awful music. This is re broadband but I may cancel my phone too!