EE

EE Outage Report in Virginia Water, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Virginia Water, Surrey, England 01/27/2026 09:00

January 27: Problems at EE

EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent EE outage reports came from the following cities: Greenford, London, Warfield, Wembley, Ashtead, Shepperton, Guildford, Southall, Hounslow, Slough, Maidenhead, Brentford, Woking, Richmond and Hayes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomWarfield E-mail
United KingdomLondon Wi-fi
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!

  • absentxminded Hannah (@absentxminded) reported from Spelthorne District, England

    Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • Lgandara93 Lucy. (@Lgandara93) reported from Ealing, England

    @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡

  • MeetuSuraj ComplaintBox (@MeetuSuraj) reported from Slough, England

    had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓

  • nicholasburlin Nick Burlin (@nicholasburlin) reported from Kingston upon Thames, England

    @EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    @EE we have terrible signal in sm6 can u update

  • AviatorDavid David Cheung (@AviatorDavid) reported from Ealing, England

    @EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.

  • MattWyattUK MΔTT WY∆TT (@MattWyattUK) reported from Ealing, England

    Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.

  • CesaireF francky (@CesaireF) reported from Maidenhead, England

    @Top_CashBack @EE With @Top_CashBack the advertised cashback amount never the one received. @quidco is more reliable

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere

  • JimGormleyPhoto Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • iKaremk HaflaNextDoor (@iKaremk) reported from Hillingdon, England

    @EE hi I need some help with my account

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK

  • westiee Alicia (@westiee) reported from Richmond, England

    @EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • VWWill Willie Farndon (@VWWill) reported

    @EE what the problem in #Bedworth no 4G 3G is in and out.

  • leeleekelly11 Leah Kelly (@leeleekelly11) reported

    @EE I’m in Mexico and can not use my phone even though I have the roaming pass. Texts to 150 are not going though please help??

  • Bob__DM 'Bloody' Bob Millington - Satanic Mechanic (@Bob__DM) reported

    @EE and @OpenreachHelp both blaming each other for the line at the flat being disconnected. Four different customer service advisors, no comms - always having to chase everything ourselves. Two weeks without the internet now. I cannot work! This is so, so much fun.

  • AFunmini Funmini (@AFunmini) reported

    @EE I’m going to need you guys to sort out your network

  • lufc_charlie2 LUFCCharlie (@lufc_charlie2) reported

    @EE what the hell is going on with my signal in my area, I’m only getting 3G?

  • AFunmini Funmini (@AFunmini) reported

    @EE my phone has been on 3G for 24 hours. What’s the issue with your network? Calling you is pointless. Please sort this out

  • hollyandlil HollyandLil (@hollyandlil) reported from Stamford, England

    @EE hope you can help my phone has gone crazy no camera and will not let me call or text saying sim not registered. DD PAID TODAY. Forced to sort new contract today + phone arrives Monday. Is there no way I can use phone for calls and texts till then? Will sim be ok Monday

  • l1ght__eyes Vanessa (@l1ght__eyes) reported

    @_beckid @O2 @EE Same!!! It's been months now. People can't hear me in my own home. People call me it goes to voicemail because of the crowd network. I have to use WhatsApp calls! I've been tweeting them for months and they ignore me

  • ttittifilarious BitsyVonMuffling (@ttittifilarious) reported

    @KatyFBrand @EE Lpool not London but same. Was on help messaging thing in MyEE app last night and still nowhere. I get signal at work, but not at home 5 miles away. They keep saying restart phone, go to settings, network, SIMs, uncheck connect automatically, connect manually etc but still no.

  • MissS_music Miss S. (@MissS_music) reported

    @EE got my WiFi hub today and have set it up. It's constantly flashing blue and I've tried to open up the hub manager on my phone via data but it won't load. Please can someone help?