EE Outage Report in Virginia Water, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent EE outage reports came from the following cities: Guildford, London, Wembley, Southall, Hounslow, Slough, Maidenhead, Brentford, Woking, Richmond, Hayes, Weybridge, Ealing, Leatherhead and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Total Blackout | |
| London |
Internet | |
| Wembley |
Internet | |
| London |
Internet | |
| Guildford |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Anit
(@anit3) reported
from
Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE yeah right again 😂😎😁some customer #service i’am sure it’s a corny joke cos I’ve lost out >500£DDand no chance that I will ever see my money u guys owe me if my SIM card was clone and used whose fault is it I did my part I still have crime no. Pervez
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE Of course have good night sleep 💤 don’t worry about poor customer your organisation ripped off😲😱
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE guys stay as far as possible from EE before you know it they will find a way to rip you off I should have gone for Vodaphone they provide the best customer service and no hidden charges. Trust me now they say I was send statements I am so disappointed 😎
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paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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Charu Malhotra
(@cm_charu) reported
from
Wokingham, England
Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE #Wellbeing that’s a 😂 I was scammed for > 6 m & during that time not a single statement message I am with V and I get post and other stuff I know I will never get my refund u guys owe me at least >400£ do the r thing admit I was gullible #EEstay away
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE my point #they will do anything to get you as a customer and then you realise that you are f—k😎
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Anit
(@anit3) reported
from
Brentford, England
Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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Nate 🏳️🌈
(@nathanjrogers) reported
from
Wokingham, England
So much money paid to @EE for a service that is not currently being used at all. #whatawaste
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE #customer don’t fall for “good morning and all that rubbish “we care I don’t think so trust me I got ripped off and they (EE)don’t even acknowledge fact that I was ripped off months after months. Stay away and go for Vodaphone or even lyca. P😎
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE #stay as far as possible from#EEtrust me I’ve experience sort of net work they really are it’s profit first customer well being they’re not even concern especially during these hard times 👎😷😧😪
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Sebastian Garner
(@sebgarner) reported
from
Bracknell, England
@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
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Luis Andrés
(@Luis_AndresM) reported
from
Richmond, England
@EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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Anit
(@anit3) reported
from
Brentford, England
@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE yeah right #ripoff just check my bank statement I’ve been charged even though I don’t even use their network 125£#👎😹😿down the drain
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
EE Issues Reports
Latest outage, problems and issue reports in social media:
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kat 🎄
(@katelynclairexo) reported
@EE hi we’re having internet issues and can’t connect the printer and my phone doesn’t connect in my room we’ve been having this issue regularly and you always say there’s nothing you can do but it means I run out of data help?
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clare cooper
(@clarecooper90) reported
@EE I’m having issues with signal on my 4g router... only just flown from uk... my phone was ok yesterday when I arrived and today it’s on and off like a yoyo.... I need the router to work for work, seems strange the day after the transition period it suddenly stops? Help!!
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Rozina Shaikh
(@RozinaShaikh16) reported
@EE really disappointed. Switched from Voda to EE a few weeks ago, promised brilliant coverage yet all I have experienced is little to no service! Its so poor... Why EE?
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Steven Anderson
(@Barnserson) reported
@EE is it your **** service or is it your **** servers @EASPORTSFIFA causing my lag? Either way both overhyped shite
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Chirag Patel
(@ChiragP42932759) reported
@EE tried calling for days trying to get through to your trade in team to no success. Been waiting over a week for my returns envelope and have 6 days left to return my phone or face a hefty charge. I haven’t even received the envelope!! Over 10 years of loyalty, poor service.
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Alex Hill
(@Alexmoore0502) reported
Seriously @EE joined your network 4 days ago and regretting it already. Ive spoken to 2 staff for 45 mins plus each. Both said they would ring me back, both didnt. 4 days in and my smart watch still doesnt work. Just phoned again and got cut off after waiting 15 mins. Wow.
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Leyla A
(@LeylaA51273591) reported
@EE My phone connection with WiFi is very slow and buffers not the case whilst using 4g please help
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Small Arsenal coknee 🏴
(@SyCharlton_Afc) reported
@EE Constantly promising & continuously letting me down say your not charging for a month because of your issues & yet you take the money!!!
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Gastroned
(@GastroNed) reported
@EE it has been more than 20 days that the reception is almost nonexistent in our area! (1 bar only!) and we are constantly being told that the company is aware of the problem and it will be solved soon! So, this is the award-winning service that you promise?!?!
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Michael Morgan
(@MichaelMorgan10) reported
@EE is there an issue with data reporting on the app ? My app is telling me that I’ve used 5.7gb of data in 4 days ... I never use anywhere near my allowance .. I have friends saying the same thing about their accounts