EE

EE Outage Report in Virginia Water, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Virginia Water, Surrey, England 01/22/2026 17:00

January 22: Problems at EE

EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent EE outage reports came from the following cities: Guildford, London, Southall, Hounslow, Slough, Maidenhead, Brentford, Wembley, Woking, Richmond, Hayes, Weybridge, Ealing, Leatherhead and Fleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomGuildford Internet
United KingdomLondon Wi-fi
United KingdomSouthall Internet
United KingdomLondon E-mail
United KingdomHounslow TV
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with upgrade phone not delivered

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • MartinTull1 Martin Tull (@MartinTull1) reported from Southall, England

    @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

  • teachandgeek Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    @EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with phone not delivered

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England

    @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

  • MGVanessaJ MarleneJohnson (@MGVanessaJ) reported from Southall, England

    When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

  • weavero96x Ollie Weaver (@weavero96x) reported from Bracknell, England

    Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

  • PDF53 Sir Lincoln Lad (@PDF53) reported from Aldershot, England

    @EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate

  • teachandgeek Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead

  • StJamesofFleet James Snyder (@StJamesofFleet) reported from Fleet, England

    @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • Star_Stef The Hon. (@Star_Stef) reported from London, England

    @EE @LNonno_ I've been having the same issue for 3 days now.

  • teachandgeek Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on

  • teachandgeek Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    @EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • amarkey10 Andrew (@amarkey10) reported

    @EE what’s going on in the Dumbarton area with 4G and 5G signal? I’ve been switched to 3G for no reason, touched no settings and restarted still the same.

  • steves01x Steve (@steves01x) reported

    @QueenEofficial @EE Did you get a solution to this while using data?

  • solo_found3r The_Lone_Entreprenur (@solo_found3r) reported

    @EE I just upgrade my phone and my text messages aren’t working. Please can you help?

  • Bluelion2007 Blue and Shots (@Bluelion2007) reported

    @O2 what a truly horrible company you are, my son could not get o2 coverage. So switched to the brilliant @EE. You made a number of threats to him. Thankfully @ee paid your stealth fine. I will be taking this matter on

  • Tinman07382139 Tinman (@Tinman07382139) reported

    @thinkdefence @GreatStrides65 @EE Those emotional about it haven’t ever had a text from the NHS during Covid, or aren’t brought enough to turn off the alerts. There’s some really broken brained out there.

  • jennpineiro Jennifer Pineiro (@jennpineiro) reported

    @EE Evening, your website and the app won't allow me to top up my card. It appears your confirmation tab does not download properly so I am unable to finish my transaction. Can you please help me with this issue?

  • daviahbailey bigdoll🦋 (@daviahbailey) reported

    What bill is EE expecting me to pay next month when my 5G keeps dropping to 3G/E because of problems in my area apparently but that’s got nothing to do with me🥴 I’m livid it keeps cutting out £80 a month for what lol @EE

  • jennpineiro Jennifer Pineiro (@jennpineiro) reported

    @EE Your website and the app won't allow me to top up my card. It appears your confirmation tab does not download properly so I am unable to finish my transaction. Can you please help me with this issue?

  • stacymmckinnon TheRealStacyMcKinnon (@stacymmckinnon) reported

    @EE I’d like out of my broadband and phone contract. Can you help me with that?

  • paulmurraymusic Paul Murray Music Photography (@paulmurraymusic) reported

    I do not recommend ANYONE uses @EE - probably some of the most useless customer service staff I've ever encountered, especially on Twitter Support.