EE Outage Report in Virginia Water, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at EE
EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent EE outage reports came from the following cities: Guildford, London, Southall, Hounslow, Slough, Maidenhead, Brentford, Wembley, Woking, Richmond, Hayes, Weybridge, Ealing, Leatherhead and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| London |
Wi-fi | |
| Southall |
Internet | |
| London |
||
| Hounslow |
TV | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with upgrade phone not delivered
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@EE pls put a stop to the snake Ad. It's horrible and traumatising.
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Martin Tull
(@MartinTull1) reported
from
Southall, England
@EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with phone not delivered
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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MarleneJohnson
(@MGVanessaJ) reported
from
Southall, England
When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.
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Ollie Weaver
(@weavero96x) reported
from
Bracknell, England
Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..
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Sir Lincoln Lad
(@PDF53) reported
from
Aldershot, England
@EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead
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James Snyder
(@StJamesofFleet) reported
from
Fleet, England
@ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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Stephen Tilney
(@Stephen_Tilney) reported
from
Kingston upon Thames, England
@EE Still no "Call Back".... Perhaps the signal is poor ?!
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The Hon.
(@Star_Stef) reported
from
London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew
(@amarkey10) reported
@EE what’s going on in the Dumbarton area with 4G and 5G signal? I’ve been switched to 3G for no reason, touched no settings and restarted still the same.
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Steve
(@steves01x) reported
@QueenEofficial @EE Did you get a solution to this while using data?
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The_Lone_Entreprenur
(@solo_found3r) reported
@EE I just upgrade my phone and my text messages aren’t working. Please can you help?
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Blue and Shots
(@Bluelion2007) reported
@O2 what a truly horrible company you are, my son could not get o2 coverage. So switched to the brilliant @EE. You made a number of threats to him. Thankfully @ee paid your stealth fine. I will be taking this matter on
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Tinman
(@Tinman07382139) reported
@thinkdefence @GreatStrides65 @EE Those emotional about it haven’t ever had a text from the NHS during Covid, or aren’t brought enough to turn off the alerts. There’s some really broken brained out there.
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Jennifer Pineiro
(@jennpineiro) reported
@EE Evening, your website and the app won't allow me to top up my card. It appears your confirmation tab does not download properly so I am unable to finish my transaction. Can you please help me with this issue?
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bigdoll🦋
(@daviahbailey) reported
What bill is EE expecting me to pay next month when my 5G keeps dropping to 3G/E because of problems in my area apparently but that’s got nothing to do with me🥴 I’m livid it keeps cutting out £80 a month for what lol @EE
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Jennifer Pineiro
(@jennpineiro) reported
@EE Your website and the app won't allow me to top up my card. It appears your confirmation tab does not download properly so I am unable to finish my transaction. Can you please help me with this issue?
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TheRealStacyMcKinnon
(@stacymmckinnon) reported
@EE I’d like out of my broadband and phone contract. Can you help me with that?
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Paul Murray Music Photography
(@paulmurraymusic) reported
I do not recommend ANYONE uses @EE - probably some of the most useless customer service staff I've ever encountered, especially on Twitter Support.