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EE Outage Report in Virginia Water, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Virginia Water, Surrey, England 01/15/2026 22:30

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent EE outage reports came from the following cities: Wembley, London, Woking, Richmond, Hounslow, Hayes, Weybridge, Ealing, Leatherhead, Fleet, Maidenhead, Bracknell, Yateley, Slough and Dorking.

Loading map, please wait...
City Problem Type Report Time
United KingdomWembley Internet
United KingdomLondon E-mail
United KingdomWoking Phone
United KingdomLondon E-mail
United KingdomRichmond Phone
United KingdomHounslow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with upgrade phone not delivered

  • teachandgeek Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    @EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • bertie_cee Rob Cockerton (@bertie_cee) reported from London, England

    @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

  • teachandgeek Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    @EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • its_dooley ItsDooley (@its_dooley) reported from Aldershot, England

    It's like @EE doesn't want me to pay my bill errors everytime I make a payment tried multiple cards all with more than enough in the account to pay it even the online chat to speak to someone isn't working

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • DanWantsTech Dan Flynn (@DanWantsTech) reported from Twickenham, England

    @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

  • kerrylou94 Kerry Harrison (@kerrylou94) reported from Southall, England

    @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

  • MGVanessaJ MarleneJohnson (@MGVanessaJ) reported from Southall, England

    When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with phone not delivered

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • StJamesofFleet James Snyder (@StJamesofFleet) reported from Fleet, England

    @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tappytoebehind Sally Barker (@tappytoebehind) reported

    @EE your app update has locked me out as I can’t link my device and can’t share my data with my kids. Crap update. Your tech didn’t call me back when they said they would. #CustomerService #appupdate

  • SP_2310 sam (@SP_2310) reported

    @EE still having issues with mobile data despite there being no issues in my area. Unable to load almost anything unless I’m connected to WiFi

  • GaryHailes Gary Hailes (@GaryHailes) reported

    So I have moved and have tried EE for internet. The promises most definitely do not match the service and to add insult to injury they want me to spend money for more equipment so they can supply what they said they would in the first place! Best provider, I think not. @EE

  • wilderdanni2 wilderdanni2 (@wilderdanni2) reported

    @EE Do EE only employee retards & delinquents to design your website? Trying to get into my account is a ******* nightmare. It takes a ******* eternity & 9 times out of 10 there is a fault in the system & it tells you to try again later. This is common practice but only with the EE website, not with anyone else's websites. Not only do you want email & password but you also insult me by making me tick a box confirming I'm not a robot who just flew in from planet Neptune. Then you make me play some stupid retarded game whereby I have to click on all the pretty pictures that have a bus or motorcycle in them. Not once but over & over again. If you're lucky enough to eventually satisfy this moronic nonsense you then make me go find my phone & get a code EE have sent to it. Then after I enter this stupid verification bullshit code EE tells me they can't log me in at the moment as there's a fault in the system & would I please try again later. YOU ARE *************** OUT OF YOUR CUSTOMERS, CUSTOMERS WHO ARE STUPID ENOUGH TO HAVE ANYTHING TO DO WITH A COMPANY WHOSE POLICY IS TO ONLY EMPLOY RETARDED SPASTICS & INTELLECTUAL CRIPPLES. PLUS A FEW MONGRELS IT SEEMS. Sort it out & sort yourselves out.

  • thedemonpigs Jo Swords (@thedemonpigs) reported

    @EE Day 3 with you and I can't sign in keeps flicking me back to sign in page once I have put in email and password! At this rate I will be moving elsewhere!

  • Leanne_cc91 Leanne (@Leanne_cc91) reported

    @EE never known a company like it, call to upgrade my phone 45 mins in to the call still no phone sorted just trying to push their broadband on me! I dont know how many times I've said no i just want a phone!!

  • Gqak Giles Kirby 🇬🇧⚓ (@Gqak) reported

    @EE My TV box has lost all channels, is there an issue with your TV service today? Rebooted ✅ Turned off and on again ✅

  • Charleslaws Charles (@Charleslaws) reported

    @EE Please remove your service from my computer. I have no need of your service. As I have a good reliable connection from O2. Thank you.

  • Gazza_Noble Gazza Noble (@Gazza_Noble) reported

    @EE down ????

  • Gazza_Noble Gazza Noble (@Gazza_Noble) reported

    @EE Apparently you guys are down