EE Outage Report in Virginia Water, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent EE outage reports came from the following cities: London, Shepperton, Guildford, Wembley, Southall, Hounslow, Slough, Maidenhead, Brentford, Woking, Richmond, Hayes, Weybridge, Ealing and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Shepperton |
Phone | |
| London |
Internet | |
| Guildford |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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MarleneJohnson
(@MGVanessaJ) reported
from
Southall, England
When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Paul and Sir Fluffy 🏴🇮🇱
(@Praeceps69) reported
from
Hounslow, England
@EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with phone not delivered
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Martin Tull
(@MartinTull1) reported
from
Southall, England
@EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with upgrade phone not delivered
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PM 🇺🇦
(@prasulm) reported
from
Brentford, England
@VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.
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The Hon.
(@Star_Stef) reported
from
London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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Mariam Michtawi
(@MariamMichtawi) reported
from
Brentford, England
@EE I did twice but still the same. It seems many are facing the same problem!
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Ollie Weaver
(@weavero96x) reported
from
Bracknell, England
Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her
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Sir Lincoln Lad
(@PDF53) reported
from
Aldershot, England
@EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ale Van Houtte
(@AleVanHoutteUK) reported
@EE is there an issue going on in Taplow? Data goes on and off... and @SkyUK broadband is already down (and tbh is not good speed), so we are kinda incommunicado from the world.. also we work with internet so imagine what a day we're having...
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🏴DJUK🇬🇧
(@DJUK33403812) reported
@watson_sonny @EE I've done my latest with no problems, they used to be around twice a year, but seem to be one a month lately, I've looked into it online, and the consensus seems to be the pros outweigh the cons, so ; annoying as they are, guess we're all stuck with them.
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person
(@scienceguru589) reported
@EE @0LikelyAsleep0 I agree! I have 5 contracts none of which have been working consistently in my home area since 26th November. More days off than on yet they refuse to let me out of them as they don’t have to provide a working service apparently- it’s in the T &Cs 🙄
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SmGH
(@SmGH2021) reported
@EE Thank you. That is a problem as I was misinformed as storage is my main requirement.
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Nathan
(@churchofwolves) reported
Confirmed upgrade with @EE over the phone a week ago, chose a model I was told was in stock and was advised of a 48-hour dispatch. One week later no update. When I try to call your listed customer service lines to enquire about stock, my call gets dropped. What options do I have?
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Danny Smith
(@dBoi_massive) reported
The irony of having to call @EE to complain and every one of their numbers doesn't dial and cuts me off. Is this a known problem EE?
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Carl
(@CT8Nine) reported
@EE Yet the network and the service is getting worse and your profits are increasing? I have nothing against @EE as a business they have been great when I first joined. Just the slow decline is making the increase in cost less and less worth it
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Daniel Holmes
(@DanielH47864801) reported
@EE is 150 down as I can't get hold of them at all and trying to lay my upfront cost online is like winning the lottery 😒
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Dan Johns
(@danjohns88) reported
@EE shocking customer service in store and on the phone. No loyalty rewards and after 13 years, bye
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person
(@scienceguru589) reported
@EE @becklaa8 I agree! I have 5 contracts none of which have been working consistently in my home area since 26th November. More days off than on yet they refuse to let me out of them as they don’t have to provide a working service apparently- it’s in the T &Cs 🙄