EE Outage Report in Virginia Water, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Virginia Water, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at EE
EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent EE outage reports came from the following cities: London, Ascot, Wembley, Hanwell, Slough, Maidenhead, Hounslow, Fleet, Sudbury, Windsor, Farnborough, Wokingham, Guildford, Ruislip and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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G(ay) | in the end in wonderland, we both went bad
(@TS7Track16) reported
from
Hillingdon, England
why are @EE down again
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Kieran
(@kearneykd) reported
from
Brentford, England
@EE As a local resident it means my @EE service is awful, which I'm reminded of every time I walk past the stadium and see EE plastered all over it. It took 20 minutes for my first tweet to send. Absolutely terrible. Kieran (not Keiran)
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Sind05 🇬🇧🇬🇧🇬🇧
(@sindsind05) reported
from
Southall, England
@ComplaintEE @EE You don’t need to be representing this company with this sarcastic tone. Lucky my problems were fixed. Shame you can’t be though !
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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Damian Kinsella
(@damokins82) reported
from
Hounslow, England
Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Jonathan Creaser
(@jonathancreaser) reported
from
Richmond, England
No @EE service in #teddington at the moment. My phone says 'emergency calls only'
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Borja Bilbao
(@Borja_Bilbao) reported
from
Hounslow, England
@EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.
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Tianna, the Writer 🌺
(@rebirthoftee) reported
from
Brentford, England
@CairoMcF @EE They're getting on my damn nerves
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@TerrySpringer19 @EE My own personal phone and Sim cards. Still down.
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE
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Paul Hooray Forrester
(@cookie_985_) reported
from
Richmond, England
Anyone else on @EE having problems with the network
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natasha browne
(@TashaBrowne) reported
from
Hillingdon, England
@paul2v @HillingdonNHSFT @EE I’ve no idea.....I never see anything on twitter until hours later...but I’m not bothered about it
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄
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Sameer 🏴
(@gooey89) reported
from
Richmond, England
@EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....
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Maya Stone
(@elusivemoment) reported
from
Kingston upon Thames, England
@EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.
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Tianna, the Writer 🌺
(@rebirthoftee) reported
from
Brentford, England
@EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.
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Kieran
(@kearneykd) reported
from
Brentford, England
The irony of @EE sponsoring Wembley Stadium when their network becomes unusable whenever there's an event on @EEComplaints @EEnetworkprobs
EE Issues Reports
Latest outage, problems and issue reports in social media:
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paul mullins 🇬🇧💙
(@tiger_39) reported
@EE I wouldn’t ever plan on using the hotspot to that extent no. It’s just when we we go holiday(Uk) in august. Should there be poor WiFi I would like to use this option as a back up if needed. Thank you for replying to me on this so quickly
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Corinne Stewart
(@_corinnestewart) reported
@EE Hi there I have a problem, I changed from contract to pay as you go yesterday around 4pm and everything was fine and went smoothly. However since 5am today I have had no service and I am unable to make texts and calls, what should I do?
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.
(@ItsLumes) reported
@EE Is the website down for maintenance or something?
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John Edwards
(@EuclidianBoxes) reported
@EE The post code is the middle of town rather than where I live. It seems that the influx of tourists has overwhelmed the network, is there a chance capacity might be increased to resolve this?
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Aso Hemaa
(@AbenaaAnncou) reported
@EE are there problems with your network today, can’t use text or WhatsApp
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S
(@sdaud96_) reported
My network keeps switching from 4G to 3G a lot and it’s getting annoying @EE
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Tom Tolkien
(@tomtolkien) reported
@EE This was EE’s response:  Update on home . We’re continuing to work with our suppliers to gain access to the site. Once we have this our engineers can get working on the problem. We will next update you on 10 June. Not acceptable!!!
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Lady Kate
(@GoonerGirlKate) reported
@EE Mostly when I'm at work. I have no signal from the minute I enter the building to the minute I leave. The main time that I actually need it.
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Charles Glover
(@charlesglover9) reported
@EE Hi guys, how do I cancel my contract? Nobody is on the live chat and I am not spending anymore time on hold waiting for someone to answer.
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Corinne Stewart
(@_corinnestewart) reported
@EE I’m a uni student and this is my only phone I have to call and text people. I don’t know what to do as I need to use this phone to go to work but I have no service still.