EE

EE Outage Report in Virginia Water, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Virginia Water, Surrey, England 11/21/2025 07:55

November 21: Problems at EE

EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent EE outage reports came from the following cities: Hanwell, London, Slough, Maidenhead, Hounslow, Fleet, Wembley, Sudbury, Windsor, Farnborough, Wokingham, Guildford, Ruislip, Greenford and Twickenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWembley Total Blackout
United KingdomHanwell Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomSlough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • HiraNav Nav Hira (@HiraNav) reported from Southall, England

    @EE Reception has gone poor, very poor in this location, struggling we have EE broadband also

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    @EE we have terrible signal in sm6 can u update

  • MattWyattUK MΔTT WY∆TT (@MattWyattUK) reported from Ealing, England

    Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.

  • absentxminded Hannah (@absentxminded) reported from Spelthorne District, England

    Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months

  • stevoavfc84 steven millard (@stevoavfc84) reported from Colnbrook with Poyle, England

    Samsung Samsung Samsung, I thought the last phone was good but DAMN you've blown the ******* roof off. @EE get ready I want one NOW!!! And I'm officially out of contact wahoo

  • westiee Alicia (@westiee) reported from Richmond, England

    @EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • CesaireF francky (@CesaireF) reported from Maidenhead, England

    @Top_CashBack @EE With @Top_CashBack the advertised cashback amount never the one received. @quidco is more reliable

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡

  • JimGormleyPhoto Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • AviatorDavid David Cheung (@AviatorDavid) reported from Ealing, England

    @EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere

  • running_gooner Brian Russell (@running_gooner) reported from Wokingham, England

    @EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡

  • iKaremk HaflaNextDoor (@iKaremk) reported from Hillingdon, England

    @EE hi I need some help with my account

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • _hollymcmylor Holly-Jade (@_hollymcmylor) reported

    @EE considering you don’t reply to my dms unless i write a tweet that’s what i’ll do. **** customer service. been having ongoing issues with use for months now. cancel my bill

  • englionesses Chloe (@englionesses) reported

    @EE hi. I’ve got two WiFi boxes that are coming to the end of their contract and I’d like to cancel the contracts of both. How do I go about doing that?

  • JackDavidCarter JC (@JackDavidCarter) reported

    @ee I currently have a contract with you, I’m trying to add an additional line with the 20 percent off blue light card but it keeps reverting it back to the 10 percent existing customer discount 😌

  • Callionica Callionica (@Callionica) reported

    Turns out it is the @EE iOS app that has a login page that (iOS believes) is served from “page . link”. EE, do you own the “page . link” domain? If not, you have a security bug in your app.

  • dianeygirl differentnotless (@dianeygirl) reported

    @EE Remind me never to renew with EE ever again.20 odd yrs I’ve been a loyal customer. How do I use my new phone without a charger?New phone but I cant charge it unless I want to buy a charger for £25. Erm a bit misleading ... Cancelling my phone tomorrow. Thank god for cool off!

  • AshtonLJ Ashton Jones (@AshtonLJ) reported

    @EE I had an email this morning advising me of an issue with my latest bill and to follow a link to avoid being disconnected. Addressed to my email address and not my name- my bill payment has gone out as normal. is this legit or a scam?

  • charlottosaurus Charlottosaurus🌈 (@charlottosaurus) reported

    @EE Caravan you get it working more reliably on the Data network pleeeease

  • Whiteho7Richard Richard Whitehouse (@Whiteho7Richard) reported

    @bt_uk @OpenreachHelp what awful service move called to change broadband n phone from sky! House move delayed now it’s 3 weeks to fit phone and disabled need my panic alarm fitted but t#they could care! Don’t use them or @EE really bad service moved after a year in isolation.

  • DavidColeman33 David Coleman (@DavidColeman33) reported

    Just paid my @EE business monthly mobile bill online and I see that it is STILL not possible to pay online using @AmexUK. Doesn't fill me with much confidence that this issue just sits there unresolved despite numerous notifications.

  • karrieanne2 karri 💋 (@karrieanne2) reported

    @SkyUK so after months of no WiFi, I'm now back to have intermittent connection.. AGAIN, time to cancel this contract I think. Move over to @EE seeing as they've been running my house hold via my phone this whole time