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EE Outage Report in Virginia Water, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Virginia Water, England

The most recent EE outage reports came from the following cities: Greenford, Hounslow, Hayes, Weybridge, Uxbridge, Guildford, Sunbury-on-Thames, Brentford, Aldershot, Slough, Farnborough, Kingston upon Thames, Wembley, Woking, and Ealing.

CityProblem TypeReport Time
Greenford Phone 1 day ago
Hounslow Internet 2 days ago
Hounslow Internet 2 days ago
Hayes Internet 4 days ago
Weybridge Internet 6 days ago
Hounslow Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • TouchTrusted
    Trusted Touch Therapies (@TouchTrusted) reported from Hillingdon, England

    @EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE

  • ChaparianF
    Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • Ray32200186
    RAY of sunshine (@Ray32200186) reported from Winkfield, England

    @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

  • rainbowfreak_x
    Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE are your app and website down? Can’t log onto either

  • AmbroseBarnaby
    🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

  • rainbowfreak_x
    Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

  • NicholsGillian
    gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • TouchTrusted
    Trusted Touch Therapies (@TouchTrusted) reported from Hillingdon, England

    @EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.

  • RojasLahoz
    Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • theresacoote
    topcat500 (@theresacoote) reported from Brentford, England

    @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

  • RezxoShaw
    Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

  • NicholsGillian
    gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • pmodley
    Paul Modley (@pmodley) reported from Ealing, England

    @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

  • ANDYC2311
    Andy CAULFIELD (@ANDYC2311) reported from Wokingham, England

    @EE @England Why can we never get connection on our EE networks over many years then?!

  • jonathonfp
    Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • rainbowfreak_x
    Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

  • joemiller862
    Joe Miller (@joemiller862) reported from Spelthorne District, England

    @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

  • mobiasstrip
    Steve Murrell (@mobiasstrip) reported from Richmond, England

    @EE data service down in Twickenham. Do you know when it will be back up?

  • RojasLahoz
    Charli R (@RojasLahoz) reported from Brentford, England

    @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • MissShannyToms
    Shanny (@MissShannyToms) reported from Brentford, England

    @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TrophieTy
    Tyler (@TrophieTy) reported

    @ayresie__ @virginmedia Only recently got over this problem myself with @ee, 6 weeks it took them to fix my net issue! Massive sympaties my dude, ******' sucks *** and leaves you powerless to fix it yourself. Hope they get it sorted asap!

  • RobertW73173794
    Robert West (@RobertW73173794) reported

    @gamerdad1981 @EE No appalling customer service totally unreliable

  • Dylan19651996
    Dylan (@Dylan19651996) reported

    @EE Is the app down ?

  • TheColonel_Jnr
    Mike (@TheColonel_Jnr) reported

    @EE I was supposed to have my phone delivered today, but as I sat there watching the DPD driver drive off without even attempting delivery I now want to cancel. Even worse I can’t get hold of them or you via the phone - now you have my money 🤔

  • andyhunn67
    AndyH (@andyhunn67) reported

    @EE PAYG customer with just under £10 on my Acct. How do I go about getting that back? as I’m thinking of switching to another provider!

  • Elliexx86
    Ellie Dalton (@Elliexx86) reported

    @EE absolutely disgusted with the level of service I have received in the last year! I have 4 lines with yourselves and am now taking all of them to a new provider. @EE you should be ashamed of yourselves and staff who misinform customers!

  • RobertW73173794
    Robert West (@RobertW73173794) reported

    @fizzywizz86 @EE EE is garbage I’d find a new provider

  • sixty7pr
    sixty7 (@sixty7pr) reported

    @EE I need to make a complaint. I don’t wish to speak to or chat to a call centre. I don’t wish to write a letter. How do I speak to someone with clout who isn’t restricted to a script?

  • mitchthompson
    Mitch T (@mitchthompson) reported

    Hey @EE My elderly mum has, in a confused state, been sold a contract that is totally unsuitable for her needs. How do we cancel and get her back to what she had before? NB. She’s currently within 14 day cooling off period.

  • j1878jones
    blue boy 1878 (@j1878jones) reported

    @EE @gamerdad1981 My broadband has been down since Wednesday I have made alot of calls still nothing ee said it is at bts end bt said it is ee broadband i am self employed and rely on communication it is someone's responsibility not good advertising