EE Outage Report in Virginia Water, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Virginia Water, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent EE outage reports came from the following cities: London, Wembley, Hounslow, Slough, Woking, Richmond, Hayes, Weybridge, Ealing, Leatherhead, Fleet, Maidenhead, Bracknell, Yateley and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
@EE we have terrible signal in sm6 can u update
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Nav Hira
(@HiraNav) reported
from
Southall, England
@EE Reception has gone poor, very poor in this location, struggling we have EE broadband also
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Alicia
(@westiee) reported
from
Richmond, England
@EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Chris
(@MrChris62) reported
from
Guildford, England
Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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MΔTT WY∆TT
(@MattWyattUK) reported
from
Ealing, England
Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.
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Chris
(@MrChris62) reported
from
Guildford, England
From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere
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HaflaNextDoor
(@iKaremk) reported
from
Hillingdon, England
@EE hi I need some help with my account
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David Cheung
(@AviatorDavid) reported
from
Ealing, England
@EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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francky
(@CesaireF) reported
from
Maidenhead, England
@Top_CashBack @EE With @Top_CashBack the advertised cashback amount never the one received. @quidco is more reliable
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Brian Russell
(@running_gooner) reported
from
Wokingham, England
@EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡
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🧚🏻♀️ klauds
(@kIaudiagorska) reported
from
Southall, England
@EE please fix up the service on your network it’s unbelievably shit
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steven millard
(@stevoavfc84) reported
from
Colnbrook with Poyle, England
Samsung Samsung Samsung, I thought the last phone was good but DAMN you've blown the ******* roof off. @EE get ready I want one NOW!!! And I'm officially out of contact wahoo
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
EE Issues Reports
Latest outage, problems and issue reports in social media:
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FPL Becca
(@FPLBecca) reported
@EE I understand having a damage fee for returning a phone but £300 for minor damage that you have not accessed is ridiculous. I'm assuming £300 is a blanket damage fee for the S21. So minor scratches and chips are the same as a phone that's been completely destroyed (1)
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Paul Parkinson
(@paulpsynergy) reported
@EE a customer for 20+ yrs, see your TV ads, UK’s best network, claiming best coverage. I live in Harrogate (HG1). Poor and little 4G coverage, Harlow Hill, Cornwall Road, Harlow Moor Road, Penny Pot Lane, The Oval, no coverage at my home in this area. Zero investment in 6 years.
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LynetteScullion
(@LynetteScullion) reported
@EE in Dubai and can’t get data add on via web or app and phone line down please provide solution asap
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Yusuf Seedat
(@yssdt) reported
@EE Just spoke to one your agents who advised that he couldn’t provide the signing up email because of the legwork. Thank GOD I’m not with EE. Poor bloke is being recharged 32 pounds for what hyperoptic is providing at twice the speed for £20. The worst thing is customer service
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Charlie
(@Charlie_k1234) reported
@mgthedj88 @EE With CPI + 3.9% yearly you’d be stupid to take up a contract when apple are 0%
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Liv in the School Office
(@miss_livm) reported
@EE I’ve been waiting an hour on your online chat facility for help porting my old number as the online forms aren’t working - is there anyone around?
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🇵🇸The Recusant🚩✊🎗🍀🕊⚖💚🌍💙🏥😷🌈
(@Bliadhnaichean) reported
@VincentRowlatt "Funny" you should mention that, I got a Text on my Old Mobile(still going on PAYG, for answering the Main Door from the Entryphone) from @EE, stating that as of 15/1/23 there will be changes to their Service, so Internet is ONLY available via Wi-Fi ! 😱 🤔 ☹
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SR
(@Llyander) reported
So much for @EE's "best customer experience with 100% of our calls answered". 44 minutes on hold, only for them to then shut their phone lines off at 9pm and disconnect me. Thanks, #EE. Thanks for wasting nearly an hour of my time. Great first impression for a new customer.
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𝐒𝐚𝐠𝐚𝐫 𝐆𝐨𝐮𝐝
(@Sagar4BJP) reported
@EE This is worst mobile network in teens if Customer Service. Poor very poor service.
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Gavin Watson
(@gavinwatson) reported
@EE I'm running out of fuel here. I need to land my plane but still have no EE signal!