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EE Outage Report in Virginia Water, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Virginia Water, Surrey, England 03/01/2026 03:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent EE outage reports came from the following cities: London, Camberley, Hounslow, Northolt, Wembley, Uxbridge, Maidenhead, Ealing, Woking, Twickenham, Bourne End, Wokingham, Bracknell, Aldershot and Yateley.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomCamberley Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHounslow Internet
United KingdomLondon TV

Community Discussion

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EE Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • DKaretsos dominnique karetsos (@DKaretsos) reported from Richmond, England

    @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

  • CoopersCoffee Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England

    @EE Help I can’t get travel data pass to work online 🙄 & your offices are shut

  • TheMist1701 Ian Davies (@TheMist1701) reported from Spelthorne District, England

    @EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.

  • AmbroseBarnaby 🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @EE hi EE I would like to put in a complaint and I want to put in a complaint to Cisas and the ombudsman communications please

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

  • smartpicsuk The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

  • gareth78t Gareth Thompson (@gareth78t) reported from Hillingdon, England

    @NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.

  • ANOBRAINHOLLY holly (@ANOBRAINHOLLY) reported from Hounslow, England

    hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @EE Tommorow will be calling Cisas or Ombadsman services communications I have waited 3 days for a manager to call me as promised but no phone call my complaint is for miss selling a phone contract That’s EE for you never keep there word.

  • StuLaws_ Stu (@StuLaws_) reported from Hillingdon, England

    @EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @EE I have been with EE know for 14 years I think it time for a change , it’s the miss Serling they do know , and how they seem to lie t the customer and when you ring to complain they say a manager will call no one calls back I waited al day yesterday for a call back

  • peter33266430 peter (@peter33266430) reported from Hillingdon, England

    @EE EE have completely messed up my bill again I just can’t believe it’s dressing me out , £129 for 1 month when I have unlimited minutes unlimited txts and unlimited Data I rang customer service she’s confused aswel so I don’t know what to do

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @EE why doe EE never call a customer when promised it’s not that it’s going to cost them anything anyway I find it so hard to believe, I have e mailed EE ll day yesterday with no reply Iam happy for EE to reverse charge me so frustrating, EE stress me out

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Hounslow, England

    Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @EE why does it take a customer to go onto twitter to finally call a customer, why can’t they just call the customer when he has been promised that some would call you no loyalty to customer anymore

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Film2240 Sib (@Film2240) reported

    @EE Yeah it happened on all browsers across my iPhone, iPad and MacBook Pro so I think it’s a hosting issue.

  • sp_stratford Stephen Stratford 🇺🇦 (@sp_stratford) reported

    @EE About time you sorted out your web site! It's clearly not working as, despite being eligible, I am unable to upgrade to a SIM-only contract. You obviously didn't win any awards for your web site.

  • tracydunks Dunks (@tracydunks) reported

    @EE I pay £60 a month and connecting to ee Internet has been diabolical this last few weeks, took phone it to be looked at as it is burning up when trying to connect to internet, got a new sim card put into old phone and still having problems connecting what is going on....

  • MrsLAKnowles Lee (@MrsLAKnowles) reported

    @EE Hi Neil, see my previous message. The app is still not working but called the customer services number and Les helped me. PLEASE. Can you get the app working to gift data ??

  • CR_twisted Robbo (@CR_twisted) reported

    @bartpotter @EE I have issues

  • hollssC h o l l i e (@hollssC) reported

    @EE I’ve tried 3 times to get through to someone on the online chat and am just left waiting with no response for hours. I have 40gb of data which I never use all of. My data refreshed a week ago and I already only have 7gb left, I’ve done absolutely nothing different,help please

  • YstradHistory YstradHistory (@YstradHistory) reported

    Is @EE in the Ystradgynlais area having problems? Both last night, and Saturday night, the signal disappeared entirely, meaning I could not connect with either the dongle or the phone. Will this continue tonight?

  • elle_enchanter Elle (@elle_enchanter) reported

    Looking at going sim only this year with @EE as my phone is still in good condition and the cheapest 5gb is £20. What a rip off. My husband has 6gb with Vodafone for £10. Been a customer for over 10 years and now really considering leaving!

  • leecolarelli Lee Colarelli (@leecolarelli) reported

    @EE Seem to be getting 'MyPlace' issues every couple of days! Now have one that says it won't be fixed for three days and currently my phone will not connect to anyone. Saying 'use WIFI calling' is not good enough. #EE

  • ShaniCali shannon (@ShaniCali) reported

    @EE hi, my phone reception seems to think I’m in Albania even though I’m in Corfu, Greece. I even received a ‘Welcome to Greece’ message when I landed. Since then I have also received a ‘Welcome to Albania’ message and now cannot use 3G as it believe I’m in Albania. Pls help.