EE outages and service status in Virginia Water, England

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Virginia Water, England

The most recent EE outage reports came from the following cities: Dorking, Ealing, Southall, Fleet, Maidenhead, Richmond, Twickenham, Northolt, Ruislip, Woking, Marlow, Wembley, Leatherhead, Slough, and Guildford.

City	Problem Type	Report Time
Dorking	Phone	2 days ago
Ealing	Internet	3 days ago
Southall	Phone	3 days ago
Fleet	Phone	3 days ago
Southall	Internet	5 days ago
Dorking	Phone	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

• 
  LukeClark (@LukeCla49671833) reported 4 minutes ago from Esher, England

  @EE @wembleystadium I can not get any single on my phone is the single down in claygate

• 
  Bridge🌼 (@rainbowfreak_x) reported 5 minutes ago from Hounslow, England

  @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

• 
  ItsDooley (@its_dooley) reported 18 minutes ago from Aldershot, England

  It's like @EE doesn't want me to pay my bill errors everytime I make a payment tried multiple cards all with more than enough in the account to pay it even the online chat to speak to someone isn't working

• 
  Pervez Hassan (@PervezHassan10) reported 21 minutes ago from Hillingdon, England

  @EE don’t forget that I warnn u guys #STAYAWAYFROMEE. I am yet get my refund which probably never happen It’s funny they are so keen when it comes to withdrawing but very reluctant in returning money they stole is’t a fact that’s stealing cos I didn’t g

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 25 minutes ago from Richmond, England

  @dmills87 @EE I agree with you, they should really support quick transfer!

• 
  Jamie (@JamieSenitt) reported 25 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  James C Green (@jamesCgreen93) reported 26 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  Robert Dunford (@repd1975) reported 26 minutes ago from Esher, England

  Hi @EE is there an issue with sending texts in the SW London region right now?

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 31 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

• 
  Sharon Sandhu (@gooness78) reported 34 minutes ago from Slough, England

  @EE I am a 20yr+ customer of EE since the days of Orange. Ive never missed a payment, always renewed contracts and have been a fiercely loyal customer. This is the 1st time I have asked for help from a company I trusted to be told 'There is nothing we can do for you'. #leavingEE

• 
  Pawlie (@Si11y3gg) reported 35 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  CFCHadders (@NeilHadley2) reported 36 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported 37 minutes ago from Hounslow, England

  @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

• 
  Anit (@anit3) reported 39 minutes ago from Brentford, England

  @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

• 
  Paul Harris (@slowalloon) reported 41 minutes ago from Hounslow, England

  @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

• 
  James Vertigan (@jamesvertigan) reported 51 minutes ago from Ealing, England

  @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

• 
  Mariam Michtawi (@MariamMichtawi) reported 54 minutes ago from Brentford, England

  @EE I did twice but still the same. It seems many are facing the same problem!

• 
  Mohamed Mahdi (@Mohamed87268245) reported 55 minutes ago from Brentford, England

  @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 56 minutes ago from Wokingham, England

  @EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…

• 
  dominnique karetsos (@DKaretsos) reported 57 minutes ago from Richmond, England

  @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steveo (@SteveA39845825) reported 4 minutes ago

  @EE can actually get in the App this morning. But can't expand 'MANAGE BROADBAND' to check speeds etc. Is there still a problem?????

• 
  Karim Harbott (@KarimHarbott) reported 4 minutes ago

  @EE I’m done with your call centres. 3 months. No support. I’m not calling back. I’m writing to @Offcom about the most laughable awful service I’ve ever received.

• 
  Maria Zelenova (@maria__zelenova) reported 7 minutes ago

  @EE Ok, I’ll call (yet again). I will also be filing a consumer protection complaint because you guys have no business calling yourselves “UK’s best network” and my partner and I deserve some real accountability for the stress you’ve caused us.

• 
  Lynda Hull (@lyndannh) reported 8 minutes ago

  @ee This is an emergency. I have tried the link in the text you sent, the app and your website. Nothing is working.

• 
  Teds (@Tedtalks13) reported 10 minutes ago

  @EE i think in going to cancel. amytime anywhere.

• 
  Scott Speight (@scottspeig) reported 10 minutes ago

  @andrewmacdowall @EE I find @spusu good. Same EE network, but customer service via WhatsApp with a few hours delay. Payment terms much better than EE too.

• 
  Tony Crystal (@TonyCrystals) reported 11 minutes ago

  @Gwitter93 @EE I had a very similar problem, no one answers the phone either, when k eventually gave up and cancelled the DD they billed me for full 2 years of Sim only use. £600 for nothing. EE is shameless in its pursuit for profits. Avoid them at all costs.

• 
  Handsome Nick (@Nicklo2k) reported 16 minutes ago

  @EE It's been 10 days. Every time I speak on the phone to someone, after being put on hold for ages they eventually get back to me with a completely different answer. Today I was told that the original engineer booking was never actioned in the first place! We will be leaving @EE

• 
  David Echo Guild (@echopark24) reported 16 minutes ago

  Spent 30mins trying to log in to the @EE app. Asks me the same questions like password, pin and it will text me a code, but errors out. I checked their tags and seemly I'm not the only one with issues. Tried their service checker but the link takes me to the app... Why?

• 
  The Laughing Gooner (@pascalgrimandi) reported 17 minutes ago

  @EE @suewillson Its obvious there is a wider issue here with the app.