EE

EE Outage Report in Virginia Water, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Virginia Water, Surrey, England 03/19/2026 18:35

March 19: Problems at EE

EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent EE outage reports came from the following cities: London, Aldershot, Slough, Farnborough, Kingston upon Thames, Brentford, Wembley, Woking, Hounslow, Ealing, Ruislip, Feltham, Uxbridge, Guildford and Camberley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomAldershot Wi-fi
United KingdomLondon Phone
United KingdomSlough Phone
United KingdomFarnborough Internet
United KingdomKingston upon Thames Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE are your app and website down? Can’t log onto either

  • ANDYC2311 Andy CAULFIELD (@ANDYC2311) reported from Wokingham, England

    @EE @England Why can we never get connection on our EE networks over many years then?!

  • mobiasstrip Steve Murrell (@mobiasstrip) reported from Richmond, England

    @EE data service down in Twickenham. Do you know when it will be back up?

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • pmodley Paul Modley (@pmodley) reported from Ealing, England

    @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • joemiller862 Joe Miller (@joemiller862) reported from Spelthorne District, England

    @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

  • MissShannyToms Shanny (@MissShannyToms) reported from Brentford, England

    @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • RezxoShaw Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

  • TouchTrusted Trusted Touch Therapies (@TouchTrusted) reported from Hillingdon, England

    @EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

  • TouchTrusted Trusted Touch Therapies (@TouchTrusted) reported from Hillingdon, England

    @EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsJamesPowers James Powers 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ItsJamesPowers) reported

    Well after a marathon long wait I finally received my #iphone13promaxdiva from @EE My joy quickly turned to anger, The phone will not get past the apple confirmation. Arahhhh, currently on hold trying to get through to customer services...

  • gazaslimthic gazaslimthic (@gazaslimthic) reported

    @EE my service isn’t working, it keeps saying no sim can you please fix this

  • iam_ryanmattos Mr Ry_ (@iam_ryanmattos) reported

    I can’t believe @VodafoneUK are offering me £5 off for my upgrade after I’ve been a customer for almost 5 years.. FIVE Pounds lol £1 of every year basically @EE here I come 🕺🏽#disrespect

  • ai___draws Ash / AI♡Draws (@ai___draws) reported

    @EE please fix your broken *** website so i can register my phone!! been trying for over a week now cmon my guys

  • andrewmrogers1 Andrew M Rogers (@andrewmrogers1) reported

    @EE I didn’t “stop by” I posted a tweet moaning. You wouldn’t “love” to take a bit more info, you’re just doing a job. Why do capitalists think talking to people like a patronising fake friend is customer service? Authenticity is better than fluff.

  • nikolajht Nikolaj Hansen-Turton (@nikolajht) reported

    @argen @EE Yeah, I know that fixes it temporarily but did they say if there is a fix coming?

  • maxinespencer82 Maxine spencer (@maxinespencer82) reported

    @EE why am i receiving so many horrid emails about a trade in phone i have returned. Please check for it before threatening to take money off me

  • mattyhackett matthew (@mattyhackett) reported

    @EE I need some help please!!

  • rolfe_haley haley rolfe (@rolfe_haley) reported

    How do you take things higher if your contract with @EE isn’t what you signed? #complaints hasn’t worked so #ombudsmen? #financialhelp anyone had issues with lies and wrong contracts?

  • dirlybird Shirley Collier (@dirlybird) reported

    @EE for the past two days my iPhone has shown no service and all calls go immediately to answerphone.