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EE Outage Report in Virginia Water, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Virginia Water, Surrey, England 12/03/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent EE outage reports came from the following cities: London, Slough, Hayes, Wembley, Ascot, Hounslow, Woking, Ruislip, Maidenhead, Uxbridge, Hanwell, Fleet, Sudbury, Windsor and Farnborough.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • slowalloon Paul Harris (@slowalloon) reported from Hounslow, England

    @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • mobiasstrip Steve Murrell (@mobiasstrip) reported from Richmond, England

    @EE data service down in Twickenham. Do you know when it will be back up?

  • RezxoShaw Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

  • MrNickSwan Nick Swan (@MrNickSwan) reported from Richmond, England

    @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

  • MontyWanty John Want (@MontyWanty) reported from Spelthorne District, England

    Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

  • MissShannyToms Shanny (@MissShannyToms) reported from Brentford, England

    @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE are your app and website down? Can’t log onto either

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • Damien93 Damien (@Damien93) reported from Richmond, England

    @EE my signal is awful today, whats going on?

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ammarhb87 ammar_b (@ammarhb87) reported

    I want to cancel my contract @EE but no one has been responding on chat since yesterday. Very frustrating.

  • MrCalzLDN Cali (@MrCalzLDN) reported

    @EE @Tango5_sec I’m having the same issues here. But having no signal service what so ever on my mobile

  • JustKiings Kings (@JustKiings) reported

    On paper @EE have great customer service but the promises and delivery side have really let me down. No internet for 3 days, then promised a new modem by today. Wasted a day's leave and Royal Mail are still yet to receive the package that should be with me today 👍

  • josifmark Mark Josif (@josifmark) reported

    @EE why is the Internet been down in my post code all day?? Hp10 with no sign of it getting sorted

  • MetalFolf 🤘Stormy🤘 🐾 (@MetalFolf) reported

    I think @EE just lied to me on the phone, called for transfer of ownership as the accounts name is my mother's from when I lived with her years ago but the email, phone number and everything else is in my name and they told me there would be an £800 fee....what ********?

  • brroookee B R O O K E - she/her 🇺🇦🇦🇫 (@brroookee) reported

    @EE I’ve been struck down with laryngitis, hence using the online chat! I quite literally cannot speak

  • DerpyMcSquirtle Antony Catton 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇭 (@DerpyMcSquirtle) reported

    Just got home from a 12 hour shift and my @EE broadband isnt working 😔, hopefully it starts up again by tomorrow or won’t be able to video call the wife 😭. Strange as was working perfectly this morning and this is the first big outage I’ve ever had in all the years I’ve had it

  • paulclayton76 PC (@paulclayton76) reported

    @EE Was looking to upgrade both phones. Now looking to cancel! Truly awful service.

  • markdixon100 Mark Dixon (@markdixon100) reported

    @EE You must be joking! There is no way I am going to join a phone queue to listen to loud canned music for ±30 minutes to help you sort out your tech issues. I am reporting it. If you can't forward it on for investigation, it's bad customer service (par for the course for BT)

  • nikita_dedik Niki De 🦄 ∞⃝.∞🦋@ (@nikita_dedik) reported

    @EE @EE and yes, this is in relation to cancelling the useless paired watch plans, I guess cancelling is the lowest priority for your customer support team?