EE Outage Report in Virginia Water, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at EE
EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (46%)
-
Phone (25%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent EE outage reports came from the following cities: Woking, Ealing, London, Leatherhead, Greenford, Warfield, Wembley, Ashtead, Shepperton, Guildford, Southall, Hounslow, Slough, Maidenhead and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Phone | |
| Ealing |
Internet | |
| London |
Internet | |
| Leatherhead |
Internet | |
| London |
Phone | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
-
Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic
-
Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
-
Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
-
Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?
-
Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
-
Jamie
(@JamieSenitt) reported
from
Kingston upon Thames, England
@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
-
GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
-
Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
-
Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble
-
Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@dmills87 @EE I agree with you, they should really support quick transfer!
-
Coopers Coffee Bar
(@CoopersCoffee) reported
from
Hillingdon, England
@EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help
-
Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
-
Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
-
Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
-
James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2
-
Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
-
James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2
-
James C Green
(@jamesCgreen93) reported
from
Kingston upon Thames, England
@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
-
I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
-
Jamie Chapman Dixon
(@Jamiecdixon) reported
from
Spelthorne District, England
@EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Nicola
(@Nicnacs81) reported
@EE @HarrierGR3 What happens when we don’t wish to pay an extra 14% for a service that has not increased its output by that same amount?? I’m not getting 14% better service. Can’t wait for my contract to end, that’s 20 years of custom worth naff all
-
Carly
(@CorruptionSick) reported
@NigelTozer @bt_uk @EE I believe you can cancel now. You have 30 days to cancel from when they notify you of price increase. According to Citizens Advice. Hope this helps.
-
Owen Jones 🏴🇪🇺
(@Owenlljones) reported
@EE Mast issues in the BN12 postcode area are causing havoc with our 4G router today. Far from “the UK’s most reliable network”. Hardly able to do my job from home because of the issues. Please sort this out as it must be affecting a large number of people in the area.
-
John Hanna 🇮🇪
(@JHannaMUFC) reported
@EE can you help me with something?
-
Richie
(@RichieUK_TTV) reported
Damn it’s £36 to change your phone number on @EE , might as well just get a non EE PAYG sim from a supermarket, top up by £5 to activate it and port it over
-
Jason Johnson
(@TempoRoad) reported
@EE Hi. No mobile broadband since Saturday evening. Update at the time said there’s a problem in the BT41 area and it’ll be sorted within 16 hours. It still says the same. You say call helpline. The helpline know nothing. Thanks, Everything Everywhere, for nothing here 👍
-
Nicola
(@Nicnacs81) reported
@EE @RandomMoovies I have a solution…. Don’t force a massive price increase on people in the middle of a cost of living increase and blame it on inflation. Can’t wait to see what profits you post later in the year
-
qoHꙅid ᴙɘHqoTꙅiᴙHↃ
(@KwadwoChris) reported
@EE Think you can cancel your contract with any increase cost you have a time frame to do this
-
Roweyp
(@roweypw) reported
@RichardJMurphy @EE and @skytv both increasing charges significantly. Time for people to cancel and see if these companies really care about the customers!
-
David Meredith 🇬🇧🇪🇺🇺🇦
(@DaveMM16) reported
@EE - who else is an EE customer and thinks their price increases are outrageous ?