EE outages and service status in Virginia Water, England

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Virginia Water, England

The most recent EE outage reports came from the following cities: Hounslow, Walton-on-Thames, Southall, Greenford, Guildford, Wembley, Sandhurst, Ruislip, Marlow, Ealing, Crowthorne, Maidenhead, Hampton, Woking, and Northolt.

City	Problem Type	Report Time
Hounslow	Internet	4 days ago
Walton-on-Thames	Internet	5 days ago
Southall	Internet	6 days ago
Southall	Total Blackout	9 days ago
Greenford	Wi-fi	11 days ago
Guildford	Wi-fi	13 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

• 
  Vìncere. (@VictorJ1987) reported 40 seconds ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Pervez Hassan (@PervezHassan10) reported 1 minute ago from Hillingdon, England

  @EE #Wellbeing that’s a 😂 I was scammed for > 6 m & during that time not a single statement message I am with V and I get post and other stuff I know I will never get my refund u guys owe me at least >400£ do the r thing admit I was gullible #EEstay away

• 
  Stu (@StuLaws_) reported 2 minutes ago from Hillingdon, England

  @EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.

• 
  Pervez Hassan (@PervezHassan10) reported 3 minutes ago from Hillingdon, England

  @EE #customer don’t fall for “good morning and all that rubbish “we care I don’t think so trust me I got ripped off and they (EE)don’t even acknowledge fact that I was ripped off months after months. Stay away and go for Vodaphone or even lyca. P😎

• 
  veronique enright☀️ (@Veronique7) reported 16 minutes ago from Esher, England

  @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

• 
  peter (@peter33266430) reported 17 minutes ago from Slough, England

  @EE hi EE I would like to put in a complaint and I want to put in a complaint to Cisas and the ombudsman communications please

• 
  holly (@ANOBRAINHOLLY) reported 17 minutes ago from Hounslow, England

  hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

• 
  Mohamed Mahdi (@Mohamed87268245) reported 17 minutes ago from Brentford, England

  @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

• 
  Paul Modley (@pmodley) reported 25 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  LL.b (hons) Lawyer (@PNagle72) reported 26 minutes ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

• 
  Steve Fisher (@221Sociopath) reported 39 minutes ago from Brentford, England

  I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

• 
  Trusted Touch Therapies (@TouchTrusted) reported 40 minutes ago from Hillingdon, England

  @EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE

• 
  Mohamed Mahdi (@Mohamed87268245) reported 41 minutes ago from Brentford, England

  @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 42 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

• 
  Sebastian Garner (@sebgarner) reported 42 minutes ago from Bracknell, England

  @EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 44 minutes ago from Richmond, England

  @dmills87 @EE I agree with you, they should really support quick transfer!

• 
  John Want (@MontyWanty) reported 46 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

• 
  Oh Fuffuxake! (@TheChauffeur_) reported 48 minutes ago from Richmond, England

  Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

• 
  Sharon Sandhu (@gooness78) reported 55 minutes ago from Slough, England

  @EE I am a 20yr+ customer of EE since the days of Orange. Ive never missed a payment, always renewed contracts and have been a fiercely loyal customer. This is the 1st time I have asked for help from a company I trusted to be told 'There is nothing we can do for you'. #leavingEE

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 59 minutes ago from Richmond, England

  @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JT (@JTXbox) reported 6 minutes ago

  @marcusoft365 @EE @XBOX I am also an EE customer, but financial circumstances atm I cant even afford the extra £80 atm even though thats an absolute steal, congrats on getting one, I managed to get the controller on Smyths though.

• 
  Diane Jeggo (@DiJeggo) reported 8 minutes ago

  @EE shame your online customer service isn't as good as the team in Telford Town Centre branch. Tried to order a bundle of bits for my new phone online, you took my money and promptly informed me it's all out of stock and it wont be refunded to me for up to 14 days. Not great!

• 
  KMA (@KMAUK24) reported 10 minutes ago

  @EE EE mobile service has been down the last 2 days! In postcode area SA62 6RJ WEST WALES! I have reported and signed up for alerts and states known issue! When will it be fixed?? It’s unacceptable

• 
  Ray Planet Earth 🇬🇧 (@JimBob1046620) reported 14 minutes ago

  @LeilaniDowding @EE It was super bad lol . Nothing at all , but many excuses

• 
  Jo Oliver 💜🇬🇧 (@BagFleaBag) reported 14 minutes ago

  @LeilaniDowding @EE Oh and the mast had gone down too so the mobile phone wouldn’t work either! I had to drive over to check on my parents.

• 
  Hanin Alyamani (@hanin_alyamani) reported 15 minutes ago

  @EE Hi, I’d like to cancel my EE line contract & I’ve finished already my 2 year contract. However, I’m outside the UK & I’d like to know how to proceed with the cancellation. Thanks in advance.

• 
  Create Action (Alan) 🎯 (@CreateActionLtd) reported 15 minutes ago

  @EE I raise a complaint with you as you clearly can't look after my data. You send me 2 emails to say a complaint has been raised. You then send me a 3rd email saying the complaint is now resolved. You've done nothing! You've got 'no-reply' on your emails and the helpful link you've listed would require me talking to a chat bot for 30 minutes. Sort it out.

• 
  Les Cashmore (@LesCashmore) reported 17 minutes ago

  @EE @sophie_reed98 I never understand why companies reply with “contact our team & they will assist” good customer service starts with EE taking the lead to contact the customer & directly assist the customer, if EE or any company value loyalty make the effort to keep your customers, it’s just lazy

• 
  Caecilius (@shardcreek) reported 17 minutes ago

  Day three of @EE totally ignoring my complaint, now a month to install broadband they promised weeks ago, two appointments made, two no shows without explanation. 45 minutes on hold whilst they keep taking my money. Disgusting

• 
  Carl Meah (@MeahCarl) reported 17 minutes ago

  @WeAreOpenreach @bt_uk @EE your service is absolutely pathetic 👍