EE outages and service status in Virginia Water, England

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Virginia Water, England

The most recent EE outage reports came from the following cities: Guildford, Hounslow, Southall, Wembley, Sandhurst, Ruislip, Marlow, Ealing, Crowthorne, Maidenhead, Hampton, Woking, Northolt, Shepperton, and Aldershot.

City	Problem Type	Report Time
Guildford	Wi-fi	23 hours ago
Hounslow	Total Blackout	2 days ago
Southall	Internet	6 days ago
Wembley	Internet	8 days ago
Sandhurst	Phone	8 days ago
Wembley	Phone	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

• 
  Pervez Hassan (@PervezHassan10) reported 4 minutes ago from Hillingdon, England

  @EE #stay as far as possible from#EEtrust me I’ve experience sort of net work they really are it’s profit first customer well being they’re not even concern especially during these hard times 👎😷😧😪

• 
  Paul Harris (@slowalloon) reported 10 minutes ago from Hounslow, England

  @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

• 
  Anit (@anit3) reported 12 minutes ago from Brentford, England

  @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

• 
  ItsDooley (@its_dooley) reported 13 minutes ago from Aldershot, England

  It's like @EE doesn't want me to pay my bill errors everytime I make a payment tried multiple cards all with more than enough in the account to pay it even the online chat to speak to someone isn't working

• 
  Oh Fuffuxake! (@TheChauffeur_) reported 18 minutes ago from Richmond, England

  Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

• 
  Vìncere. (@VictorJ1987) reported 21 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Paul Modley (@pmodley) reported 23 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  Nate 🏳️‍🌈 (@nathanjrogers) reported 27 minutes ago from Wokingham, England

  So much money paid to @EE for a service that is not currently being used at all. #whatawaste

• 
  Charli R (@RojasLahoz) reported 29 minutes ago from Brentford, England

  @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  James Snyder (@StJamesofFleet) reported 30 minutes ago from Fleet, England

  @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

• 
  Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported 30 minutes ago from Hounslow, England

  @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

• 
  veronique enright☀️ (@Veronique7) reported 31 minutes ago from Esher, England

  @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

• 
  Charu Malhotra (@cm_charu) reported 35 minutes ago from Wokingham, England

  Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy

• 
  Bridge🌼 (@rainbowfreak_x) reported 36 minutes ago from Hounslow, England

  @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

• 
  Kurt Kiefer (@k1rtk) reported 52 minutes ago from Ealing, England

  @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

• 
  Sebastian Garner (@sebgarner) reported 52 minutes ago from Bracknell, England

  @EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful

• 
  Mariam Michtawi (@MariamMichtawi) reported 54 minutes ago from Brentford, England

  @EE I did twice but still the same. It seems many are facing the same problem!

• 
  Vick (@Fanboy2001) reported 54 minutes ago from Slough, England

  @EE Good morning is there a data issue with your network as unable to load or send via your network SL2 4HL

• 
  James Vertigan (@jamesvertigan) reported 58 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  Bridge🌼 (@rainbowfreak_x) reported 58 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Wardell (@ian_wardell) reported 6 minutes ago

  @EE That virtual card you sent me doesn't work. Just tried to use it for a Sainsburys groceries delivery and it doesn't accept it saying "Payment will be taken on Invalid date, your order's delivery date."

• 
  Josh Jackson (@IamJoshJackson) reported 7 minutes ago

  Hey @EE you’re leaving a voicemail for me 10 times per day asking me to setup my voicemail (which I’ve already done). Tried your in-app help and it told me to check FAQs. Can someone help?

• 
  Scotland The Great (@ScotlandTheGr8) reported 8 minutes ago

  Can't believe after 18 years, I'm going to have to leave @EE because Virgin have a much better offer on their Broadband and TV - over a £15pm difference for like for like basis! Retentions unable to come down any more.

• 
  Steve Yates (@steveyateshome) reported 10 minutes ago

  @EE Of course I’ve already done that I’ve spent 6 hours on chats this morning. I’ve been through the base level AI you have and constantly get to, I want technical support and it states you. Can’t message them you have to ring them. I CAN’T RING THAT MY ISSUE!

• 
  PH (@PHEFC83) reported 10 minutes ago

  @EE And what about texting back a number that isn’t in service!

• 
  Marcello Mega (@_MarcelloMega) reported 12 minutes ago

  @EE I've called 150 to report a fault and seek assistance two days running now, as well as emailing your consumer resolutions address on both days. I'm being ignored. A customer for ten years, longer for my mobiles, loyal despite a long history of past complaints. EE is a disgrace.

• 
  PH (@PHEFC83) reported 14 minutes ago

  @EE sneaky from you guys telling people to hang up and reply to a text for quicker service. Yet the number to reply to doesn’t work!!! 45min wait or text a number that isn’t working 🥴🥴🥴🥴

• 
  Victoria Chamberlain (@LtlVlgCakery) reported 17 minutes ago

  @EE My mum has been without broadband for 7 days. Four days ago, my stepfather died at home. She is grieving and vulnerable, yet the service is still not fixed. EE promised a welfare team call at 7pm tonight. No one called. This is beyond unacceptable. We need urgent action NOW.

• 
  D (@dan_yell21) reported 17 minutes ago

  @Lionesses @EE Don't lock everything down to an app, I am on a computer - there is no way to install an app.. stop excluding people.

• 
  Mark Davison (@MarkDavisonUK) reported 19 minutes ago

  @KevlarBrock @EE Best recommendation would be to speak to the exec advisor and see what resolution they can come up with, definitely try and get the product changed to a WiFi 7 router as that will resolve your issues 10x over