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EE Outage Report in Virginia Water, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Virginia Water, Surrey, England 01/02/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent EE outage reports came from the following cities: London, Ealing, Fleet, Hounslow, Wembley, Maidenhead, Bracknell, Yateley, Slough, Dorking, Northolt, Uxbridge, Bourne End, Weybridge and Uxbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomEaling Wi-fi

Community Discussion

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EE Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @EE why does it take a customer to go onto twitter to finally call a customer, why can’t they just call the customer when he has been promised that some would call you no loyalty to customer anymore

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @EE Tommorow will be calling Cisas or Ombadsman services communications I have waited 3 days for a manager to call me as promised but no phone call my complaint is for miss selling a phone contract That’s EE for you never keep there word.

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Hounslow, England

    Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

  • nicolasjsmith Nick Smith (@nicolasjsmith) reported from Kingston upon Thames, England

    @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

  • gareth78t Gareth Thompson (@gareth78t) reported from Hillingdon, England

    @NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @EE I have been with EE know for 14 years I think it time for a change , it’s the miss Serling they do know , and how they seem to lie t the customer and when you ring to complain they say a manager will call no one calls back I waited al day yesterday for a call back

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • Mr_Unique_Voice Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @EE why doe EE never call a customer when promised it’s not that it’s going to cost them anything anyway I find it so hard to believe, I have e mailed EE ll day yesterday with no reply Iam happy for EE to reverse charge me so frustrating, EE stress me out

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • therealgavinm Gavin Murray (@therealgavinm) reported from Brentford, England

    @EE why is your signal so crap around the stadium you sponsor #wembley

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KerryStirling92 Kerry Stirling (@KerryStirling92) reported

    Received a text message from @EE (or so it said) saying they failed to take my payment and to follow a link however the app and the statement says they won’t be taking it until the 1st :/ surely this was a scam and if there was an issue it wouldn’t flag up until the 1st right?!

  • vicky_jjj Vicky 🌺🥂🌸 (@vicky_jjj) reported from Milford Haven, Wales

    Awful service from @EE regarding an upgrade 🙄😡

  • The_DeeTee Dee Tee (@The_DeeTee) reported

    @MoohanLiam @EE Have you got this resolved, same issue here but no fix as yet.

  • adamd72 Adam Davies (@adamd72) reported from Fawley, England

    @EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!

  • aldo888 allan dowker (@aldo888) reported from Stratford-upon-Avon, England

    @EE hi guys. Recently did upgrade on Apple Watch. Thrilled with it but, there was no envelope for return of trade in. Can you help please as don’t want £100 bill. Thanks.

  • Hakatoi_ 👽Hakatoi™🇺🇸 Dad of 😷5Children😷 (@Hakatoi_) reported

    @EE @louisewil86 bullshit learn REAL networking just like AMERICA internet Spend Billions to get the Customer, Then **** On the Customer and Spend $0 on KEEPING a Customer so #UK just do what we do Hack @bt_uk and Teach them a Lesson that They NEED you, not you need them take control of THIER NET

  • The_DeeTee Dee Tee (@The_DeeTee) reported

    @EE I'm not sure tbh. Tech guy joined my bb with my 2 mobiles on the 1 account and he said that would solve the issue, but still no joy. My app stopped worked about 2 days ago and I can only view bb details online, no access to mobile account at all.

  • The_DeeTee Dee Tee (@The_DeeTee) reported

    @EE Seems like lots of people having the exact same problem for days on end with no fix in sight. As you know I've rang twice today and had a convo with yourself but I have to ring a 3rd time. Is EE aware that it's a problem for multiple users ?

  • ryszardsys1 ryszardsys (@ryszardsys1) reported

    @EE Its now 4 days without internet or the ability to make calls. Your texts just say it will be up in 7 hours and it never is. Is anyone actually working on this. Broadband has been shocking for a month now. Llandinam, Powys

  • Saltythewineman charlesSaltFineWines (@Saltythewineman) reported

    @EE having problems getting on the internet via the yellow box thing, this has been going on since The night before New Year’s Eve