EE Outage Report in Virginia Water, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 26: Problems at EE
EE is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent EE outage reports came from the following cities: London, Slough, Dorking, Northolt, Uxbridge, Wembley, Bracknell, Bourne End, Weybridge, Uxbridge, Guildford, Cobham, Woking, Byfleet and Crowthorne.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Slough |
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| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
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| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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Rob Cockerton
(@bertie_cee) reported
from
London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@EE pls put a stop to the snake Ad. It's horrible and traumatising.
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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MarleneJohnson
(@MGVanessaJ) reported
from
Southall, England
When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.
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Faisal M
(@Faysal_noor) reported
from
London, England
@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with upgrade phone not delivered
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Paul Dunne
(@ThemoonIHATEYOU) reported
from
London, England
@EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?
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Stephen Tilney
(@Stephen_Tilney) reported
from
Kingston upon Thames, England
@EE Still no "Call Back".... Perhaps the signal is poor ?!
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!
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Dan Flynn
(@DanWantsTech) reported
from
Twickenham, England
@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with phone not delivered
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ItsDooley
(@its_dooley) reported
from
Aldershot, England
It's like @EE doesn't want me to pay my bill errors everytime I make a payment tried multiple cards all with more than enough in the account to pay it even the online chat to speak to someone isn't working
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Angela Magny
(@AngelaMagny) reported
from
London, England
Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.
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James Snyder
(@StJamesofFleet) reported
from
Fleet, England
@ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?
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Kerry Harrison
(@kerrylou94) reported
from
Southall, England
@CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.
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Robert Dunford
(@repd1975) reported
from
Esher, England
Hi @EE is there an issue with sending texts in the SW London region right now?
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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James Bentley
(@JamesBentley700) reported
If @EE were anything like a decent company they’d put a pinned message up top, and admit there is a serious problem for the second day running. But they’re not, and don’t want to put potential customers off by admitting their current customers haven’t had a phone for two days #EE
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𝓕𝓻𝓪𝓷
(@Fran0809morris) reported
@EE is the network down again for making and receiving calls ?
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Terence Bridges
(@TerenceBridges7) reported
@EE Definitely not working. Started to work eventually last night and exactly the same issue this morning - can’t call mobiles. So I call customer service (150) and get automated message “This service is not available. Goodbye”
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gally
(@gallytwitt) reported
@EE what is going on with the network, London is still down with no incoming or out going calls ONLY data calls/messages via WhatsApp.. unable to reach your customer service and all the while you state to news outlets and online that the outage have been resolved and all's good?
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Sol solo
(@Solsolo4) reported
@EE Dear @EE my mobile service stopped working on 23 July & according to bbc you have a major issue. Why no updates on your media. What is going on @offcom do you know?
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it's over
(@feisal_mahmood) reported
@EE @MartineStigter That number doesn't work can't through to your number
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Keith
(@KPGills) reported
@EE Do you still have issues with the network? Cannot make any calls. Tried to call your support number, 150 doesn't work and the 07 number from another line says there's been a problem and cannot connect your call. Thanks.
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Joshua Walker
(@JoshuaW16875505) reported
@EE Your mobile network isn't working my friend has just called me through WhatsApp saying that he can't call certain numbers and he can't get through to the 150 number to get in touch with you about the problem
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Raf10
(@IronEagle100) reported
@EE I’m not able to make it receive calls on my phone, how can I contact ee support?
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Matthew Linley
(@MatthewLinley) reported
@EE er getting silly now - I've been on hold for support for 58 mins now - you cant be that busy (especially as the wait time is supposed to be 20 minutes)