Is HSBC down in Cricklewood, Greater London, England?

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The latest reports from users having issues in Cricklewood come from postal codes NW2.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cricklewood, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Cricklewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Cricklewood, Greater London, England 07/18/2024 17:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (17%)

    Website (17%)

  3. Login (12%)

    Login (12%)

  4. Transactions (5%)

    Transactions (5%)

  5. Withdrawals (%)

    Withdrawals (%)

  6. Transfer (%)

    Transfer (%)

Live Outage Map Near Cricklewood, Greater London, England

The most recent HSBC outage reports came from the following cities: Edmonton, Wandsworth, East Ham, Twickenham, London, Cricklewood, Walton-on-Thames, Feltham, Hackney, Islington, Hayes, Tower Hamlets, Enfield Town, Watford and Poplar.

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City Problem Type Report Time
United KingdomEdmonton Mobile App
United KingdomWandsworth Mobile App
United KingdomEast Ham Mobile App
United KingdomTwickenham Mobile App
United KingdomLondon Transactions
United KingdomCricklewood Transactions

Community Discussion

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HSBC Issues Reports Near Cricklewood, England

Latest outage, problems and issue reports in Cricklewood and nearby locations:

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK Seems to be working now thanks

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK is the app down? Have tried and says there's an error - try again later

  • jayeshashar Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • PompeySavs Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ExeterCruises Exeter Cruises (@ExeterCruises) reported

    @HSBC_UK now nearly 2 weeks without access to my online banking. Are you going to resolve this issue with users of Apple's IOS 12.5? When???

  • stuart_k18 - (@stuart_k18) reported

    Mobile banking app still not working @HSBC_UK @HSBC (over 10 days) this is just not good enough. #hsbc

  • laurenwestwood_ lauren 🧜🏻‍♀️ (@laurenwestwood_) reported

    @HSBC_UK Is there not a number I can call for someone to help me?

  • WhatTheTrans What The Trans!? (@WhatTheTrans) reported

    @kaelairish @HSBC_UK Probably the 5th or 6th but the first time in years. Thought they fixed this ****.

  • tracey_mcnie Tracey McNie (@tracey_mcnie) reported

    @jenrat25 @HSBC_UK Omg! I am having exactly the same problem as you, getting really fed up with it lol now

  • PartyCd Zoey Charlotte🌈 (@PartyCd) reported

    @WhatTheTrans @HSBC_UK HSBC are a nightmare, last year my account was closed despite sending security info they wanted, said it was wrong. a month trying to sort the issue, while two departments argued who was at fault, and refused to reopen my account unless I took info into a branch during lockdown

  • paridce Paritosh Garg (@paridce) reported

    @HSBC_UK the banking app still keeps crashing on iPhone 6. When is this being fixed on iOS 12.5.4???? The customer helpdesk is not even accepting that it is a known issue.

  • guthriej1975 Emma Guthrie (@guthriej1975) reported

    @HSBC_UK I cannot tell you how frustrated I am with your non working app. Online banking is no longer accessible without the app and trying to make the simplest payment using your phone banking is a nightmare. It's completely unacceptable to treat your customers in this way

  • 1867ben Ben (@1867ben) reported

    @HSBC_UK @krzysztofprokop Of course you can! That’s the point of a beta - to fix the problems.

  • guthriej1975 Emma Guthrie (@guthriej1975) reported

    @HSBC_UK Chris - thanks for your reply but I don't see how the customer escalation team can help aside from resolving the known problem with the app. I see communications suggesting its fixed but I can assure you this is not the case. The lack of proper communication on this is very bad.