Hyperoptic Outage Report in Blackheath, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Blackheath, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Blackheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (69%)
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Total Blackout (15%)
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Wi-fi (12%)
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E-mail (2%)
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Phone (%)
Live Outage Map Near Blackheath, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: London, Poplar, Hackney, Southwark, Islington, Edmonton, Tower Hamlets, Tottenham, Harringay, Bermondsey, Croydon, Lewisham, New Southgate, Paddington and Finchley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Poplar |
Total Blackout | |
| Hackney |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Blackheath, England
Latest outage, problems and issue reports in Blackheath and nearby locations:
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
@SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Steve Race
(@steve_race) reported
from
Islington, England
@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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• C A S P A R •
(@caspararemi) reported
from
Lambeth, England
@jameelamini It doesn’t help you but my guilting has just been hooked up to Hyperoptic and I am ✨excited✨
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Pete 🏳️🌈 🇨🇦 🇬🇧 🇪🇺
(@FinallyCanuck) reported
from
Bromley, England
@JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Muntazir Mahdi
(@Muntazi10527790) reported
@Hyperoptic struggling to get service up an running since beginning of the month. It did work for a few days but then came to a halt a week ago. Called support services multiple times. Promised an appointment for today at 10 am by their engineer. Arranged to be at home for this
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Mr. Twist
(@_MrTwist) reported
@Hyperoptic my wifi isn’t working and I have Parents’ Evening in 45 minutes online, please can you help!
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Michael
(@lfc_mm79) reported
@Hyperoptic hello the connection to the broadband has been down for over 2 hours. Se16 area
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Lee Storey
(@lee_storey) reported
@ashwinkumar05 @HyperopticCS I didn’t get any information from Hyperoptic but, according to a neighbour who spoke to them, an engineer turned up yesterday but they couldn’t get into the network cabinet.
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HyperopticCS
(@HyperopticCS) reported
@ananthjk @Hyperoptic @HyperopticCEO Hi, our Customer Care team provided all info they had at that moment, and we can see that our System Support team is involved and working on this case as well. Sorry for the delay, but we're sure that this will be resolved soon.
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Jhan Jhan
(@Janet4tlc) reported
@Hyperoptic why do your advisors talk over customers, I have been waiting over 6 weeks for connection, my assignments are late as I have no connection and all I asked was for you to send a wayleave damn @IslingtonBC @NHGhousing suppose to be easy sort it out #notrocketscience
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Mrlaw
(@Uklawyer123) reported
@freetoswitch 1/2 Don't bother with this. @Hyperoptic will get you in and then screw you. I currently have 19 months left on my deal, @HyperopticCS do not provide the service at my new address, so I'm left with no choice but to pay a termination fee of £380!
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Phillip Williams
(@PhillipJ1991) reported
@Hyperoptic Please tell me you're expanding to the WA4 postcode soon. Save me from my terrible and overpriced internet 😭😭😭
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Aufar
(@alaksana96) reported
@Hyperoptic @HyperopticCS One of your engineers was digging up the cables in SE1 and now I have no internet in the house. I spoke to the engineer and they said that no damage to the wires should have occurred, but I still dont have internet
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Sam Furniss
(@samuelfurniss) reported
@Hyperoptic can we get an actual update of what is happening with the service in SM4? Been out since Sunday morning!