O2

O2 Outage Report in Ruislip, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ruislip, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ruislip and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ruislip, Greater London, England 12/16/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ruislip, Greater London, England

The most recent O2 outage reports came from the following cities: London, Wandsworth, Paddington, St Albans, Fulham, Hayes, Hounslow, Hammersmith, Wembley, Richmond, Southall, Merton, Ealing, Barnet and Uxbridge.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWandsworth Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ruislip, England

Latest outage, problems and issue reports in Ruislip and nearby locations:

  • musical_IH Iain Hunter (@musical_IH) reported from Spelthorne District, England

    @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • nickysinclair Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England

    @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

  • MrsScreech Jess (@MrsScreech) reported from Hillingdon, England

    @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

  • ashley_leggett Ashley Leggett (@ashley_leggett) reported from Hounslow, England

    @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

  • Borehamwoodbine Woody (@Borehamwoodbine) reported from Borehamwood, England

    In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!

  • emmatrainis Emma Trainis (@emmatrainis) reported from Shenley, England

    @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • daishughes daisy (@daishughes) reported from Kingston upon Thames, England

    @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • nickshuttle Nick Shuttleworth (@nickshuttle) reported from Ealing, England

    @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

  • lexibeqiri Lexi Beqiri (@lexibeqiri) reported from Barnet, England

    @O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻

  • sachink0201 Sachin Kumar (@sachink0201) reported from Brentford, England

    @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

  • richardmorrisuk Richard Morris (@richardmorrisuk) reported from Richmond, England

    Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

  • huggyheaven Richard Lace (@huggyheaven) reported from Wandsworth, England

    @o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews

  • esrose2003 Liz Rose 💙 (@esrose2003) reported from Richmond, England

    @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • milese37 Eira (@milese37) reported

    @cerimiles @O2 Cancel it

  • Taylod61 ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported

    Again @O2 your 4G network is non existent. Crap service as usual

  • PaulRankinYT Paul Rankin (@PaulRankinYT) reported

    @TheBeardedTaf @O2 Never really had an issue with them tbh

  • jenniferbush15 J E N N I F E R (@jenniferbush15) reported

    @O2 i need someone to help asap! I have been without a working phone for nearly 2 weeks now! Everytime I ring up I get different reasons and excuses from everyone! The last thing was to be told it’s an IT issue and could be 5 days!!! Why!!?? I need a working phone!!!

  • jenniferbush15 J E N N I F E R (@jenniferbush15) reported

    @O2 the service I have received over the last 2 weeks has been disgraceful! There is a bar on my phone that no one seems to know why and no one can remove it!! Get told different reasons each day! Now being told IT issue which could take 5 days?!?! Not good enough!!

  • alan_m_lawrence Alan Lawrence (@alan_m_lawrence) reported

    No response - no surprise. After 25 or so years as a loyal customer I feel very disappointed. @O2

  • dan_burns98 Daniel Burns (@dan_burns98) reported

    @O2 you are the worst company i have ever dealt with, and you also cannot deal with a complaint properly either. Shambles

  • ndarby90 Niall Darby (@ndarby90) reported

    @LutzSchueler congratulations on your Q2 profits with @virginmedia and @O2 it would be brilliant if you would invest this back into training your staff and improving the services. I'm waiting 9 weeks now to get virgin installed, 5-7 times date push back.Customer care is terrible.

  • bigkie_7 kie maloney (@bigkie_7) reported

    @O2 the upgrade you did to a mast in the area of WA9 3LG made absolutely no difference the mobile signal is still terrible 😠

  • mdbstanbridge Mike Stanbridge (@mdbstanbridge) reported

    @alan_m_lawrence @O2 File a complaint with ofcom about your problem O2 Alan.