O2 Outage Report in Ruislip, Greater London, England
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Ruislip, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ruislip, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Ruislip, England
The most recent O2 outage reports came from the following cities: Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Barnet, Kensington, Bushey, Hounslow, Chesham, Ealing, Slough, and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 1 day ago |
|
Wembley
|
Internet | 3 days ago |
|
Hammersmith
|
Internet | 6 days ago |
|
Wandsworth
|
Internet | 7 days ago |
|
Uxbridge
|
Phone | 7 days ago |
|
Greenford
|
Phone | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ruislip, England
Latest outage, problems and issue reports in Ruislip and nearby locations:
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Charlene (@Peachey_79) reported from Wandsworth, England@O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.
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Claire Cottingham (@Cla_Cottingham) reported from Wandsworth, England@O2 Help. Unfortunately not which I now understand is not ideal!
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Hope Fashion Stylist (@HopeVonJoel) reported from Wandsworth, England@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
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Jonathan Morris 📱📸 (@jmcomms) reported from London Colney, England@VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.
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Steve Depeare (@depeare) reported from Ealing, England@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
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utterlee (@LeeButterley) reported from Brentford, England@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Primmy💁🏾 (@Primrose_Hikwax) reported from Slough, England@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
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Mike Brownnutt (@MikeBrownnutt) reported from Merton, England@O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉
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Glenn macgregor (@Macgregor11) reported from Harrow Weald, England@O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now
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Lynsey White (@LynseyWhite2) reported from Wandsworth, England@O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice
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Jack Aaron Davies (@jackaarondavies) reported from Richmond, England@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Dimitthri Vithanage (@DimitthriV) reported from London Colney, England@O2 what is going on! 😭😭 Even when I have signal it's so slow!
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Ellis Brown (@ItsMeEllisxD) reported from London Colney, England@O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!
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Ralph Varcoe (@RalphVarcoe) reported from Merton, England@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
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Tom Bassett (@oxymoron_tom) reported from Wandsworth, EnglandIs there a issue in the Earlsfield/Clapham Junction area, consistently been getting speeds of 0.01MB or no data at all @O2
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Aik Saath (@AikSaath) reported from Slough, England@sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍
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Ralph Varcoe (@RalphVarcoe) reported from Merton, England@O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jess (@Bakingwithjessd) reported@O2 can you advise what to do next. Have had no working phone due to an error your end for the last 7 days. 5 online chats and 4 calls later with each time telling me 24 hours and it’s still not fixed. Which department can I call now? Reaching my limit now as service is a joke.
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Dylan Davidson (@DylanDavidson2) reported@O2 Hello, I just placed an order online it said there was an Issue but I have been issued with the legal docs via email can you help
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Laura Larmo (@lauralarmo) reported@catherine_mayer @O2 Do you use Skype? Can that be used for that kind of customer service calls?
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firehorse #RTTG (@CathyHo61168888) reported@catherine_mayer @O2 I’m sorry you have been mugged. Am glad you are relatively okay. Hope you have got all the help you needed.
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Leanne Patrick (@LeanneHPatrick) reported@catherine_mayer This is awful, I'm so sorry. I hope that @O2 can at least get a replacement phone to you quickly. It's an unfortunate way for me to have stumbled across your book but I'm glad that I have.
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Diana Biggs (@DianacBiggs) reported@catherine_mayer @O2 I’m so sorry to here this, Catherine. Glad to see @O2 responded so quickly - I really hope they can help and that you aren’t hurt 💛
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Dr Elisha Foust 🏳️🌈 (@allthingsFoust) reported@catherine_mayer @O2 Catherine, that is absolute ****. Xxxx
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Catherine Mayer (@catherine_mayer) reported@JacquelineAbbD @O2 My problem is getting @O2 to sort the replacement. They helped via Twitter to restrict old phone but haven't got in touch re new one. I'm stuck without their help
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Jamie Mac (@jaymoflymo) reported@O2 Strange as your Live chat team said there’s a mast problem in my area
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Marian (@marianwss) reported@O2 Get back to me, how is my bill double this month, who asked you to charge me for Amazon music!! The audacity your services is sooooo slow and I barely have internet most days and have to use my WiFi, not happy at all