O2 Outage Report in Ruislip, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ruislip, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ruislip and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ruislip, Greater London, England
The most recent O2 outage reports came from the following cities: London, Ealing, Slough, Chesham, Kensington, St Albans, Wandsworth, Kingston upon Thames, Ascot, Barnet and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Phone | |
| Ealing |
Phone | |
| London |
Wi-fi | |
| Slough |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ruislip, England
Latest outage, problems and issue reports in Ruislip and nearby locations:
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Daniel Appelquist
(@torgo) reported
from
London Colney, England
Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
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UnhappyHoopla
(@Palouisea) reported
from
Shenley, England
@VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Ealing, England
@O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5
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Stephen ☘️🦁🐝
(@The_United_Lion) reported
from
Chesham Bois, England
Hey @O2 is there any way of claiming some money back as we’re into a second week of service disruption due to the works going on in HP5. I’ve had little to no text/voice access unless connected to my home (or public) WiFi for the best part of 5/6 days now.
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Calvin Laurenson
(@CalvinLaurenson) reported
from
London Colney, England
@O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting
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Ashley Leggett
(@ashley_leggett) reported
from
London Colney, England
@O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria
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Sheena Watts
(@Sheena81) reported
from
Kensington, England
@MoneySavingExp Is this every network? @O2
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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Josh
(@JoshBates) reported
from
Paddington, England
@O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.
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Jeetesh Luhar
(@Indian_Thriller) reported
from
Iver Heath, England
Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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Tony Crean
(@tony1945) reported
from
Richmond, England
@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Miss Wotless
(@misswotless1) reported
from
London Colney, England
Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Gary Webb
(@garywebbTHFC) reported
from
St. Stephen, England
1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont
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Josh
(@JoshBates) reported
from
London Colney, England
@O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x
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HeHymn ³⁰
(@brineferry) reported
from
Brentford, England
@O2 are you broken
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Gary Webb
(@garywebbTHFC) reported
from
St. Stephen, England
2/2 @O2 promise to call you back, but as yet nothing, they promise to escalate to a manager, but surprise they don’t call you back either, their Twitter also ignores your serious concerns.Think seriously before choosing @o2 if there’s an issue THEY don’t seem to care! @VMO2News
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Katie ✨
(@katiehewitson) reported
@O2 It won't let me call to the UK. If you can help me reset my O2 password can I pay on the app/online?
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☆☆ Holly ☆☆
(@hollybarra85) reported
Really not happy with the service from @O2 upgrades. 2 weeks waiting for a new phone which was on a one week delivery to be told it's now another 2 weeks!
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Elsa Gislason
(@ElsaGislason) reported
@AlisonD02519005 @O2 I recommend @bren_Solution he help me recover my hacked account when I have similar issue. Send him a dm ASAP is guaranteed
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Sally Challoner
(@salchall) reported
@O2 Still can't get thru. Do you have any actual humans working there?? I just want to cancel the contract and forget O2 ever happened to me. Please help me!!
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Sally Challoner
(@salchall) reported
Does anyone know if #02 is down? Been trying to get hold of them for three days now. @O2 #badcustomerservice
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Yasmine Alina
(@yasmine_al) reported
@O2 O2 disconnected my service in their error whilst abroad despite me phoning them on 3 different days, every time misinforming me and reassuring me the service will still run. Now I cant access bank accounts etc as my O2 number was linked to all my online accounts.
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Dr Mantis Toboggan
(@falcondanvers) reported
Waited 20+ minutes to get through to @O2 on the phone only for another customer to come through to the same person at the same time and had the phone put down on me without a word 🙃
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Janine Jones 🏴 💙
(@Janeenie) reported
@O2 Tuesday 19th!!!!? Sorry, a phone mast close to you isn't working. We’re carrying out essential maintenance at the site. While we do this, you might have some trouble with your calls, texts and data, sorry. We’ll update you by Tuesday 19th October 2021.
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kafb.rocks
(@kafbphotography) reported
@O2 "Please note, as we have advised on how you can take this matter further, any further requests sent to this department will now go unanswered." ABSOLUTELY THE WORST SERVICE I HAVE EVER EXPERIENCED
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Jimmy Yuen Ho Wong
(@wong_jim) reported
Almost 6 years living in the UK, I can attest that customer service and consumer protection is generally excellent across the board, until 2 weeks ago when I met @O2. Tracking nums lie, non-existent 5G, and this takes the gold, nums ported w/o auth AFTER canceling service.