O2 outages and service status in Ruislip, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Ruislip, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ruislip, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ruislip, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Ruislip, England
The most recent O2 outage reports came from the following cities: Kingston upon Thames, Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Barnet, Kensington, Bushey, Hounslow, Chesham, Ealing, and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames
|
Wi-fi | 4 days ago |
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Hammersmith
|
Internet | 6 days ago |
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Hammersmith
|
Internet | 7 days ago |
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Wembley
|
Internet | 9 days ago |
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Hammersmith
|
Internet | 12 days ago |
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Wandsworth
|
Internet | 13 days ago |
Community Discussion
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O2 Issues Reports Near Ruislip, England
Latest outage, problems and issue reports in Ruislip and nearby locations:
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Ari Gork (@arigork) reported from Barnet, England@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?
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Richard Lace (@huggyheaven) reported from Wandsworth, England@o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews
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hedara (@hedaramusic) reported from Hammersmith, England@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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Lexi Beqiri (@lexibeqiri) reported from Barnet, England@O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!
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Liz Rose 💙 (@esrose2003) reported from Richmond, England@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
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Tom Mytton (@TMytton90) reported from Wandsworth, England@O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed
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Emma Trainis (@emmatrainis) reported from Shenley, England@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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Woody (@Borehamwoodbine) reported from Borehamwood, EnglandIn over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!
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Sachin Kumar (@sachink0201) reported from Brentford, England@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
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Nick Shuttleworth (@nickshuttle) reported from Ealing, England@O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.
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daisy (@daishughes) reported from Kingston upon Thames, England@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Nina Van Driel (@ninavdbennett) reported from Windsor, England@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Steve Depeare (@depeare) reported from Ealing, England@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
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Ari Gork (@arigork) reported from Barnet, England@O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before
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David (@daveya90) reported from Wandsworth, England@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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Sarah 🧡 (@MissusWebb) reported from Burnham, EnglandHello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳
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John Webb (@JohnDWebb) reported from London Colney, England@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Wallis (@tedriffski) reportedCome on @o2 I’m on the embankment and signal is pony.
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Addam Nozz 🚜🏴 (@Agnozzer1) reported@O2 I may have done, but the agent I spoke to was so awful I hung up and went elsewhere.
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abhijeetdhumal (@abhijeetdhumal) reported@O2 Hey, I placed an order for a new SIM yesterday and have yet to receive the SIM. But today you guys generated the bill and sent it to me. I don't have the SIM yet, so the service is not yet activated. Can you please explain it?
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@Music_MoviezDan (@Music_MoviezDan) reported@O2 Would you like to sort out your shambles of a customer service department anytime soon or would you like me to speak to @Ofcom and launch a formal complaint? #poorcustomerservice #multiplefailures
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Connor Gurney (he/him) (@connordoner) reported@ianpyeiseboe @O2 Are you still having this issue, Ian? Very similar issues here in the same area — particularly with my connection dropping from 4G to 3G and having to turn it off and back on again to restore 4G.
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QueenB (@Busmac) reported@O2 I just got off the phone with an o2 agent and that has been the best customer service call from o2 to date. I have been a customer for over 15 years and that was a brilliant call. The quality was A***, my issues were resolved with the best technical know how…Wow!👏🏾👏🏾
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Harry (@harryt84) reportedCalled @O2 yesterday to report@the problems I’m having, so they’ve sent me a new sim. Didn’t tell me they’d be turning my current one off in the meantime. So now I’m absolutely screwed until the replacement arrives. Being on O2 has been and absolute disaster 🤬🤬🤬
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Gemma (@gemzykate) reported@emmajanerose37 @O2 Same for me…just cuts off. Tried doing the 1750 thing, that also cuts off 🙄 Appears to be an issue for many. What do we do about this O2??
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Isaac Shorter (@ishorter01) reported@O2 after three requests to cancel my contract (within the 14 day 'change-your-mind-period') why have you still not done it? Only 6 days until I am locked in 😒
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Pamela Paterson (@pammiep1) reported@O2 @EnglandRugby Pity you can't inspire your customer services department to deal with customer issues without them spending hours on the phone with no resolution.