O2

O2 Outage Report in Ruislip, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ruislip, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ruislip and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ruislip, Greater London, England 02/01/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ruislip, Greater London, England

The most recent O2 outage reports came from the following cities: Wandsworth, London, Barnet, Slough, Hammersmith, Ealing, St Albans, Southall, Paddington, Fulham, Hayes and Hounslow.

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City Problem Type Report Time
United KingdomWandsworth E-mail
United KingdomLondon Total Blackout
United KingdomBarnet Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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O2 Issues Reports Near Ruislip, England

Latest outage, problems and issue reports in Ruislip and nearby locations:

  • jmcomms Jonathan Morris 📱📸 (@jmcomms) reported from London Colney, England

    @VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

  • ItsMeEllisxD Ellis Brown (@ItsMeEllisxD) reported from London Colney, England

    @O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!

  • RalphVarcoe Ralph Varcoe (@RalphVarcoe) reported from Merton, England

    @O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!

  • AndrewTRIrwin Andrew Irwin (@AndrewTRIrwin) reported from London Colney, England

    @EmmaShubrook @O2 Agreed. I have no signal at all

  • s_reynolds808 Simon 'Whippet'.. (@s_reynolds808) reported from Kingston upon Thames, England

    Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

  • boogieloo Jodie De Vere (@boogieloo) reported from Southall, England

    @O2 I love @ O2 Customer Service

  • rafthemaster Richard Frame (@rafthemaster) reported from Kensington, England

    @O2 this phone number is harassing me - 020 3389 6395 - it’s a fake automated call claiming to be @HMRCgovuk called me 4 times already today! Wants to press option for operator (but I haven’t done so), needs reporting for harassment / impersonation of government service! @Ofcom

  • budgie Lee 'Budgie' Barnett (@budgie) reported from Paddington, England

    @O2 Wasn’t a problem, as such. ‘Kit breaks’ is an ever present rule. Was mainly to let others know,, if they had problems and wondered what was going on.

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • davidchow David Chow 📶 (@davidchow) reported from Hammersmith, England

    @MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.

  • RalphVarcoe Ralph Varcoe (@RalphVarcoe) reported from Merton, England

    @O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.

  • tanfish38 Tanya Fisher (@tanfish38) reported from Chesham Bois, England

    3rd day with no signal @O2 🤬

  • MikeBrownnutt Mike Brownnutt (@MikeBrownnutt) reported from Merton, England

    @O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉

  • B_Heer84 Bari Heer (@B_Heer84) reported from Wraysbury, England

    @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

  • oxymoron_tom Tom Bassett (@oxymoron_tom) reported from Wandsworth, England

    Is there a issue in the Earlsfield/Clapham Junction area, consistently been getting speeds of 0.01MB or no data at all @O2

  • DimitthriV Dimitthri Vithanage (@DimitthriV) reported from London Colney, England

    @O2 what is going on! 😭😭 Even when I have signal it's so slow!

  • CraigFamilyBlog Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England

    Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Worse customer service @o2 I give up!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • andycorbett1 Andy Corbett (@andycorbett1) reported

    @O2 emailed your complaints team a month ago and not even a reply, tried two different email addresses for your ceo and exec complaints team and no replies either. My signal is appalling and data never works without WiFi so need support please

  • holmes43697 Ben Holmes (@holmes43697) reported

    @O2 I can’t access my o2 app because it wants me to verify by text. I can’t because my sim has failed. The whatsapp chat has told me they can’t help. What should I do?

  • kellynelsonuk Kels 🩵 (@kellynelsonuk) reported from Broad Blunsdon, England

    @O2 2 weeks with no signal on our phones (5 family members all with the same issue!). When when when Will the mast be fixed!?

  • juliakford1 Julia Ford (@juliakford1) reported

    @O2 - both my husband and I have been loyal customers for many years. Local mast has not been working for 2 mths. Live chat was both terse/dismissive about reimbursement and connectivity as we’re pensioners. Aren’t we paying enough for poor service?

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @o2 & @virginmedia may be the same company but don’t bother seeking help from the virgin arm they are no better than o2.

  • Brraparazzi Chris Lawley (@Brraparazzi) reported

    @O2 your customer service have let me down on a very serious issue. Please arrange to have someone contact me immediately or I will no longer be an O2 customer. This is a serious issue, police are involved, so please have a manager contact me.

  • Benbow0580 Ex Matelot (@Benbow0580) reported

    @O2 My mother passed away end of September, she had a business acc, I called your bereavement team who told me they closed her account and waived £23 owed. Since then I have received several letters addressed to her demanding payment, the latest for £191, disgusting service

  • aplink91 Katie (@aplink91) reported

    @O2 @VodafoneUK @EE Cornwall still dealing with Storm Goretti damage – broadband poles destroyed, many forced to rely on data. Data’s running out, extra costs mounting, and this could last weeks/months. Please support loyal pay-monthly customers with data help or temporary deals!

  • nicolagibson80 Nicola McIntosh (@nicolagibson80) reported

    @O2 hi can someone help me with a query

  • Juliebirch1210 Julie (@Juliebirch1210) reported

    @O2 @02 disgusting service not receiving calls or texts since before christmas eve until now they said a mast is down so all this while cant apply for work because of this issue and offering £10 compensation for a whole month of a phone not working correctly is this acceptable?