O2 Outage Report in Ruislip, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ruislip, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ruislip and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 17: Problems at O2
O2 is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (51%)
-
Internet (24%)
-
Total Blackout (16%)
-
Wi-fi (4%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Ruislip, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Uxbridge, Barnet, Mitcham, Bushey, Hendon, Ealing, Slough, Hampton and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Phone | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ruislip, England
Latest outage, problems and issue reports in Ruislip and nearby locations:
-
BrianJThompson8
(@BrianJThompson8) reported
from
Barnet, England
@ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them
-
Gianluigi PAGHI
(@Gigiryche) reported
from
Harrow Weald, England
Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
-
hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
-
imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @Leighroy_xo You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
-
Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺
(@TaniaAlcor) reported
from
Kensington, England
@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
-
ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
-
Alex
(@Alx_R_M) reported
from
Paddington, England
@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
-
James Robey
(@jamesrobey1990) reported
from
Wandsworth, England
@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
-
imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @BradleyClark10 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
-
Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
-
m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
-
m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
-
Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
-
imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @_samanthajaynee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
-
Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
-
Alison Burns 💃🏻💋
(@AlisonBurnsy) reported
from
Borehamwood, England
@O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£
-
abena
(@itsnadine_) reported
from
Harrow Weald, England
@O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help
-
💟
(@ShahlaaTahira) reported
from
Hillingdon, England
If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
-
𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍
(@AlexharwoodMuso) reported
from
Richmond, England
@jlo_conductor @O2 I have signal with O2 in Richmond ...
-
imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @CarolineLiggins You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
-
FUX SNOOZE
(@AndrewL35706723) reported
@O2 Scenario 1. My 26-year-old daughter is fearful someone is breaking into her house and goes to use her mobile to call the police. The station is less than 1 mile away yet because of O2 she cannot get a signal IN PECKHAM
-
Nigel Thompson
(@MrThompsonESQ) reported
@O2 my team are not able to make calls all Iver the U.K. and overseas? Is there a network problem or is this localised to my account?
-
Jordan Eaton
(@Jaysterproject) reported
Ladies and gentlemen do not go with @O2 - they tell you if you have an issue to Dm their twitter suprise suprise they do not respond, ring O2 up and advisor hangs up on me as I want to speak to complaints or a manager @TheFCA can you help? This is a joke
-
Toby
(@RoyTroy9j77) reported
@O2 hi, I'm stuck as to how to cancel my Spotify subscription. As its billed on my O2 account, I see that you text "STOP" to the number 78660. I've just done this but am not sure if Spotify has been cancelled and I'm concerned about the charge for the text
-
Roz
(@rozSachu) reported
@O2 what is the issues around upgrades, called 5 times to sort out issues after I upgraded yesterday after spending 2 hours on the phone being persuaded to stay and not go join Ee, very disappointed
-
Katy Welsh
(@welshykat) reported
@O2 I have been unable to use my 4G in Waterloo (London) for 5 weeks now. Online it still says a mast isn't working properly, but that message has been showing for weeks. Now there is no service whatsoever. Please can you tell me when this will be resolved? Seriously frustrated
-
Tim Leal
(@tim_leal) reported
@O2 is there a problem with WiFi calling? I can make normal calls via the mobile network but not using WiFi calling.
-
Debbie
(@Duranie67) reported
Well think its time to change network. @VodafoneUK have not reinstated my original contract. They Deactivated my account and sim. @O2 or @EE
-
Lee
(@6TFOOT) reported
@O2 After an hour and and 15 minutes I got an issue resolved that should have really took about ten minutes max. Really was a waste of my time. not happy at all.