O2 Outage Report in Ruislip, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ruislip, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ruislip and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ruislip, Greater London, England
The most recent O2 outage reports came from the following cities: St Albans, London, Wandsworth, Slough, Kingston upon Thames, Ascot, Barnet, Hammersmith, Ealing, Southall, Paddington, Fulham and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Internet | |
| London |
Internet | |
| Wandsworth |
Phone | |
| Slough |
Phone | |
| Kingston upon Thames |
Phone | |
| Ascot |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ruislip, England
Latest outage, problems and issue reports in Ruislip and nearby locations:
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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Pasha
(@Mr_ISC) reported
from
Wandsworth, England
Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Morgan
(@gm6016) reported
from
Nottinghamshire, England
Really poor customer service from @O2. Phone account hacked yesterday and hackers change my tariff, order new phone and deactivate my phone. Having tried to speak to O2, I’ve had my calls and texts disabled, a new phone I haven’t ordered sent to someone who isn’t me and my bill
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Glmartin
(@glenda72) reported
@O2 Do you offer a price match with different companies but your network?
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Cllr Liz Townsend 🔶💙
(@LAMTownsend) reported
@O2 You are reporting mast down in the area, hoping for an update for work? No service since yesterday.
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rassami hokljungberg
(@rassami) reported
@O2 Customer Service sucks big time: they offer live chat help too busy to connect to help, calling a person can only be done before 5pm on a weekend...even when one's mobile service has been cut off without prior warning, the 2nd time in 3 months #fail
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Nath
(@NathFerguson) reported
@zedzpan @O2 Yh it’s a 11% increase is a joke all they care about is money considering the current situation you think they wouldn’t hike by that much and they say we need it to invest but that’s just crap the service is poor and always has been
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phil ⭐⭐
(@PhilJames705) reported
@O2 is their a problem with the network at the moment? I'm not getting any signal at all at the moment.
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kellie
(@kells1133) reported
Well @O2 are no help I’m basically stuck in a contract with a broken device that’s an internal problem won’t replace it but more than happy to keep taking my money for another year unless I find £154 to get out of it great customer service Never shop here! 🤬😡 useless!
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~~Marie~~
(@mlh28) reported
Have wasted 2 hours of my morning on an online chat with @O2. Have discussed my problems with 3 different advisors, only to be disconnected. It isn’t acceptable that I have barely any reception anywhere I go, yet was promised 5G and better service!
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Cliff Jenkins
(@CliffJenkins49) reported
@O2 hi need some help getting wifi calling turned on. I have just ported my number over from Vodafone and cant get this working... many thanks
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Tim
(@Tim2402) reported
@O2 I’ve replied over an hour ago and meanwhile been on hold for the customer services line ever since