O2 outages and service status in Ruislip, England

Problems in the last 24 hours in Ruislip, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ruislip, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ruislip, England

The most recent O2 outage reports came from the following cities: Hammersmith, Slough, Hounslow, Richmond, Ruislip, Harrow, Brentford, and Beaconsfield.

City	Problem Type	Report Time
Hammersmith	Total Blackout	3 hours ago
Slough	Phone	4 hours ago
Hounslow	Internet	2 days ago
Hammersmith	Internet	14 days ago
Richmond	Total Blackout	21 days ago
Hounslow	Internet	22 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Ruislip, England

Latest outage, problems and issue reports in Ruislip and nearby locations:

• 
  Jonny Harris 🇬🇧 (@thespacedmonkey) reported 33 seconds ago from Ealing, England

  Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

• 
  Woody (@Borehamwoodbine) reported 37 seconds ago from Borehamwood, England

  In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!

• 
  Adeola Zain (@ZainAdeola) reported 1 minute ago from Wealdstone, England

  @O2 I'm traumatized and if there is a zero star rating I will gladly give it to 02. My phone was misplaced by the repair company. I have been chasing to get my phone back from 02 since 2024. All the customer service agents don't know what they are doing. Im reporting to the press

• 
  Sachin Kumar (@sachink0201) reported 5 minutes ago from Brentford, England

  @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

• 
  Federica Parise (@cityposer) reported 7 minutes ago from Brentford, England

  @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

• 
  Jose Suarez (@SuarezFusters) reported 9 minutes ago from Ealing, England

  @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

• 
  Sarah 🧡 (@MissusWebb) reported 13 minutes ago from Burnham, England

  Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳

• 
  لويد سا (@iLloyd_Sa) reported 19 minutes ago from Brentford, England

  @o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.

• 
  Jeff Stevenson (@ukcomic) reported 23 minutes ago from Hillingdon, England

  @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 24 minutes ago from Southall, England

  @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

• 
  Jose Suarez (@SuarezFusters) reported 36 minutes ago from Ealing, England

  @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

• 
  𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported 37 minutes ago from Richmond, England

  @jlo_conductor @O2 I have signal with O2 in Richmond ...

• 
  Nina Van Driel (@ninavdbennett) reported 38 minutes ago from Windsor, England

  @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

• 
  Stephanie Bennett (@StephsBubble) reported 42 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

• 
  Lyndall (@LyndallAnn) reported 42 minutes ago from Ealing, England

  One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

• 
  Primmy💁🏾 (@Primrose_Hikwax) reported 48 minutes ago from Slough, England

  @O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able

• 
  Nick Shuttleworth (@nickshuttle) reported 50 minutes ago from Ealing, England

  @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

• 
  Chris sweet (@poundland_thor) reported 53 minutes ago from Richmond, England

  @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

• 
  لويد سا (@iLloyd_Sa) reported 54 minutes ago from Hammersmith, England

  @o2 can you fix your network in @westfeild #London as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90 pcm and you don’t get basic networks. Not a happy customer anymore.

• 
  Steve Depeare (@depeare) reported 57 minutes ago from Ealing, England

  @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mysteriousgal (@mysteriousgal) reported 6 minutes ago

  @EnigmaAkila @iz__zy @O2 Wonder when they are going to get to the bottom of it. I have raised a complaint so seem to be getting some action but they still don't know what is causing it.

• 
  Elodie Genest (@ElodieGenest) reported 6 minutes ago

  @O2 I am currently in the USA and received a message about roaming charges ending on the 20th. I am a Virgin Media Volt customer and should have O2 Travel Inclusive Zone. Can you please confirm my account is set up correctly so I don't get charged tomorrow?"

• 
  Viridis (@Lord_Viridis) reported 9 minutes ago

  @CarlLewis11 @O2 It's ******, give up, go elsewhere. They don't know how to fix the sites backend

• 
  Des Ecksmakina 🇫🇷 🇮🇪 🇪🇺 (@Broken_Politiks) reported 11 minutes ago

  @O2 the staff in your Blackpool store are the laziest and most unhelpful people I have ever come across. Ridiculously poor attitude

• 
  Dora (@doraexploring) reported 12 minutes ago

  @O2 @LutzSchueler (2/2) I took out a new contract to see if that might fix. It hasn't. Now your CS phone rep's saying I would have to pay £20pm to connect to network and is making baseless claim that I got refused because I failed credit check. At wits end & want to leave O2 now.

• 
  MK (@MattMk316) reported 13 minutes ago

  @O2 customer service today

• 
  kathryn green (@oujibob) reported 16 minutes ago

  ****** off now been with @O2 for years and the last two weeks I’ve had no service and things only work when I’m connected to WiFi. Can’t ring them to sort it and trying to do a complaints form and even that won’t sodding send

• 
  Andy Mac (@Andy__Mac) reported 20 minutes ago

  @O2 @DonBramfoot you must be aware of the sheer volume of calls purporting to be from yourselves? I hang up and block (or play about and waste their time for 20 mins). But surely you should have the resources to get these clowns loacated and banged to rights.

• 
  David (@DavidStaGr) reported 21 minutes ago

  Hi @O2 Please can you provide an email address to make a complaint to? I've tried using the online form and it keeps saying there is a technical error and to try later. I suspect there is a character limit, but this isn't confirmed on the page. Thank you

• 
  BEN (@benjamindummett) reported 23 minutes ago

  @O2 check your emails (complaints department) Poor service!