O2 Outage Report in Ruislip, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ruislip, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ruislip and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at O2
O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ruislip, Greater London, England
The most recent O2 outage reports came from the following cities: London, Ealing, Slough, Chesham, Kensington, St Albans, Wandsworth, Kingston upon Thames, Ascot, Barnet and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Ealing |
Phone | |
| London |
Wi-fi | |
| Slough |
Phone | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ruislip, England
Latest outage, problems and issue reports in Ruislip and nearby locations:
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☭ 卡里德 🇨🇳 ☭ خالد
(@Vagabond1107) reported
from
Hammersmith, England
@O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch
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david bryant
(@ladidalimey) reported
from
Richmond, England
@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
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Geoff Adams-Spink
(@GAdams_Spink) reported
from
Harrow Weald, England
So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.
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Matthew Blair
(@mblair35) reported
from
Kingston upon Thames, England
@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)
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Jose Suarez
(@SuarezFusters) reported
from
Ealing, England
@O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Hawan DE SOUZA VICENTE
(@HawanDs) reported
from
Merton, England
@O2 is okay but when it comes to speak to customer services 😴
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Darren Boyle
(@misterscoop) reported
from
Brentford, England
@O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.
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Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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Debbie Haden
(@DebsHaden) reported
from
Slough, England
@O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 Pity you can’t provide consistent, reliable service in London
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julie virgo
(@julie_virgo1) reported
from
Croxley Green, England
@O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
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Ben Marshall
(@marshallb60) reported
from
Kingston upon Thames, England
@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
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☭ 卡里德 🇨🇳 ☭ خالد
(@Vagabond1107) reported
from
Hammersmith, England
@O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?
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Jose Suarez
(@SuarezFusters) reported
from
Ealing, England
@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lou Hawke ✌
(@Louhawke1994) reported
@O2 He replaced the sim. Said it should work. Got home and it's still the same. No network and won't receive calls. Went back and they're saying they can't help now. 6 months left on my contract but not being given what I pay for. So what are the options? I can't afford the upgrade.
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Davies Tom
(@SeriousShortbrd) reported
Hi @O2. I don't seem to have access to the Disney Plus free period on my account. I am a new pay monthly account, and have never redeemed Disney Plus with you previously. Who can I contact to resolve this?
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Lou Hawke ✌
(@Louhawke1994) reported
@O2 I've tried that. But even in places I normally get 5G, still nothing? Just says emergency calls only
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Steve Allen
(@StephenRAllen) reported
@O2 I am on PAYG, my number or account is not found, I spoke to customer services, they said account couldn't be found and would sign my up for different one. He took all my details for DD including long card number and security number. He then said it failed and would call back?
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billy charisma
(@billycharisma) reported
@O2 most shocking poor customer service in the teesside park store middlesbrough, not only are they advertising phones and tariff's that have expired but when i asked to talk to the manager via assistant he totally ignored us, finished his computer work then walked away !
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Lou Hawke ✌
(@Louhawke1994) reported
@O2 Everywhere. Don't even get signal in my own home
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Steve Allen
(@StephenRAllen) reported
@O2 I have had an account with o2 since the late 80s, suddenly my number is not recognised, neither are my login details. Chat and customer services not helpful.
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Gabby Harrington-Poole
(@Gabarillo) reported
@O2 hi, I returned a sim card to you, part of an @virginmedia VOLT deal, but I cancelled it the day after (within14days). Therefore this deal was also cancelled too. Yet you’ve taken £11 odd from me. Please return this to me. I am not an 02 customer as I cancelled. Thank you.
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Gavin Hannon
(@GavinHannon56) reported
I have the volt deal. So I also now have o2 too. They have being atrocious too. Loss of signal tonnes of times. Customer service between @O2 & @virginmedia have being awful. I only moved from @sky due to getting a better deal from you’s but honesty I never had a problem with sky
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Gc1980
(@Gc19802) reported
@SonyElectronics @Android @O2 Android 12 update forced on me has now corrupted my phone with no way to roll the system back. What are you doing to rectify this? I need my phone for work. Don't release updates if they're not fully tested! #android12crashing #sonyxperia1iii #help