O2

O2 Outage Report in Ruislip, Greater London, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ruislip, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ruislip and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ruislip, Greater London, England 02/21/2026 00:20

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ruislip, Greater London, England

The most recent O2 outage reports came from the following cities: London, Ealing, Slough, Chesham, Kensington, St Albans, Wandsworth, Kingston upon Thames, Ascot, Barnet and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomEaling Phone
United KingdomLondon Wi-fi
United KingdomSlough Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ruislip, England

Latest outage, problems and issue reports in Ruislip and nearby locations:

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

  • huggyheaven Richard Lace (@huggyheaven) reported from Wandsworth, England

    @o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews

  • esrose2003 Liz Rose 💙 (@esrose2003) reported from Richmond, England

    @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻

  • ninavdbennett Nina Van Driel (@ninavdbennett) reported from Windsor, England

    @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • lexibeqiri Lexi Beqiri (@lexibeqiri) reported from Barnet, England

    @O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳

  • sachink0201 Sachin Kumar (@sachink0201) reported from Brentford, England

    @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

  • emmatrainis Emma Trainis (@emmatrainis) reported from Shenley, England

    @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

  • TMytton90 Tom Mytton (@TMytton90) reported from Wandsworth, England

    @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.

  • nickshuttle Nick Shuttleworth (@nickshuttle) reported from Ealing, England

    @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

  • richardmorrisuk Richard Morris (@richardmorrisuk) reported from Richmond, England

    Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • nickysinclair Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England

    @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

  • Borehamwoodbine Woody (@Borehamwoodbine) reported from Borehamwood, England

    In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!

  • daishughes daisy (@daishughes) reported from Kingston upon Thames, England

    @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

  • daveya90 David (@daveya90) reported from Wandsworth, England

    @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • gazc666 Gaz Carter (@gazc666) reported

    @O2 @Apple Ordered upgrade yesterday for next day delivery. Parcel hasn't reached courier yet. Rang customer services to be told "it may come tomorrow" offered to go and collect one in store but that apparently takes longer. Appalling service

  • DebbieRog64 Debbie Rogers (@DebbieRog64) reported

    @O2 Thanks for Nothing O2 .. How can my Dad see a PAC code on a broken phone screen? How many times did my Dad tell you the screen was broken?? Your answer .. take the sim out and put it in another phone!! My Dad would IF HE HAD ANOTHER PHONE!!! 😡😡 #Bloodyuseless

  • dancastree6346 robert smith (@dancastree6346) reported

    @O2 seen has you clearly don't understand its not working p.s. i mean't yesterday there isn't any point carrying on !

  • omaariqbal Omaar (@omaariqbal) reported

    @O2 Can you help me with my query too

  • TheVonSnekk Arnie Von Snekk (@TheVonSnekk) reported

    @O2 ordered new phone Thurs. Guaranteed delivery to store next day. Still no phone Mon afternoon. TERRIBLE customer service on web chat and NO ONE ever answers the phone. I appreciate the world is going to hell in a handbasket but then STOP making promises you can’t keep. Angry.

  • ajbling62 andrea wignall (@ajbling62) reported

    @O2 Please explain why despite reassurances from your UK based colleagues I cannot use my data in Spain!! Husband on ID network and had no issues 🤬🤬🤬🤬

  • Ted_Moura Ted Moura (@Ted_Moura) reported

    @O2 hello, I’m working from home and my broadband stop working. The provider haven’t given any solution yet. I am wondering if I could have unlimited mobile data to use my phone as hotspot

  • Siaus22 Simon Austen (@Siaus22) reported

    @O2 hi. Currently in Canada where roaming is included. I have a voicemail I need to listen to but 901 doesn't work. I have pin all set up but can't seem to access my voicemail.

  • GwentGasman Jason Butcher (@GwentGasman) reported

    @O2 Hi I have just bought a phone from you. Inserted the sim and sent the PAC to transfer my number from Tesco Mobile. Today the number was ported but it hasn't worked so now I have no mobile. Sim is saying unknown number. Can't get through for help. This is really ****

  • AlwaysPrincessM AlwaysPrincessM (@AlwaysPrincessM) reported

    @O2 wow your team REALLY don't want customera to leave...been trying to get through to someone to cancel a contract for FIVE hours and now all the lines are closed. Absolutely fuming.