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O2

O2 Outage Report in Ruislip, Greater London, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Ruislip, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ruislip, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at O2

O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Ruislip, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Barnet, Kensington, Bushey, Hounslow, Chesham, Ealing, and Slough.

CityProblem TypeReport Time
Kingston upon Thames Wi-fi 2 days ago
Hammersmith Internet 4 days ago
Hammersmith Internet 5 days ago
Wembley Internet 7 days ago
Hammersmith Internet 10 days ago
Wandsworth Internet 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ruislip, England

Latest outage, problems and issue reports in Ruislip and nearby locations:

  • sparkloaf26
    mark cording (@sparkloaf26) reported from Barnet, England

    @O2 this is a joke my signal is pants i better get money off my bill looks like ill be saying good bye when my contract us up your a joke

  • LyndallAnn
    Lyndall (@LyndallAnn) reported from Ealing, England

    One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

  • ShahlaaTahira
    💟 (@ShahlaaTahira) reported from Hillingdon, England

    So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻

  • ukcomic
    Jeff Stevenson (@ukcomic) reported from Hillingdon, England

    @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

  • daktadre
    Dré (@daktadre) reported from Merton, England

    @O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive

  • marcwhufc
    marc foley ⚒ (@marcwhufc) reported from Barnet, England

    @sally290718 @O2 @02 I’m phoning them back tomorrow and doing that shit service though xx

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint

  • marcwhufc
    marc foley ⚒ (@marcwhufc) reported from Barnet, England

    @o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄

  • vodaka_orange
    shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England

    @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

  • paullferrer
    Paul Ferrer (@paullferrer) reported from Harrow Weald, England

    @O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you

  • sparkloaf26
    mark cording (@sparkloaf26) reported from Barnet, England

    @O2 when are u gonna fix the blooming mast in edgware it's been days without signal

  • AFCAMDEN
    AFCAMDEN (@AFCAMDEN) reported from London Colney, England

    @SkyNewsBreak Would cancel my contract with @O2 immediately if they did.

  • AddictiveColors
    Addictive Colors (@AddictiveColors) reported from London Colney, England

    @O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s

  • imad_el_maoed
    imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 I can’t make calls from my mobile even to 202 can costumer service call me please very urgent!!!!!!!!

  • JoeAchilles
    Joeachilles.com (@JoeAchilles) reported from Denham, England

    Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀

  • JadeWheatley_
    Jade Wheatley (@JadeWheatley_) reported from Paddington, England

    Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬

  • JamesElston3
    James Elston (@JamesElston3) reported from Hammersmith, England

    @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

  • MSYENHA
    MSYENHA (@MSYENHA) reported from Wandsworth, England

    @O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • axiom68
    arcadian (@axiom68) reported

    @O2 Sure. A phone I got from you guys, the Honor Magic V5, is a great device apart from the video recording. I bought this to entirely run a channel on it. You can't because the video recording sucks. Honor kept giving stock answers until I got upset. Now they have blocked me.

  • L1amw90
    🏴󠁧󠁢󠁥󠁮󠁧󠁿 L1amw90 🇬🇧 (@L1amw90) reported

    @O2 I am still without no service or signal. I have checked the status and it says there are no errors in the area, so what's going on?

  • L1amw90
    🏴󠁧󠁢󠁥󠁮󠁧󠁿 L1amw90 🇬🇧 (@L1amw90) reported

    @O2 I am still without no service or signal. I have checked the status and it says there are no errors in the area, so what's going on?

  • teejwxm
    TJ (@teejwxm) reported

    @O2 @bennybroadbean Yes, of course. It says there’s no issues but there clearly is. We are just going round in circles here.

  • OneCorrectGuy
    Sam (@OneCorrectGuy) reported

    @O2 It’s been two weeks since I moved my number over to O2 for my port that what was supposed to be 24hrs - 48hrs. None of the support I’ve spoken to have been able to help. This is insane.

  • drunkensquib
    Em (@drunkensquib) reported

    @O2 That’s not the issue, the issue is my service is restricted with paying twice. Partners phone is the same! Is there an ongoing issue ?

  • originalgemski
    Gemski 💛 (@originalgemski) reported

    @laurstantonxo Me too, I'm sick of this shocking service with @O2 @AXS_UK happens everytime!!!

  • chrisjhocking22
    ChrisJH1878 (@chrisjhocking22) reported

    @Twatmospheric @EE @O2 O2 are terrible 😞 in every area full stop.

  • JohnTillUK
    John Till (@JohnTillUK) reported

    @O2 To be honest I don’t want to waste any more time, it’s just disappointing as a customer of 29 years and a strong brand advocate, to see a previously great service slowly go down the pan.

  • pumpkinwitch67
    pumpkin (@pumpkinwitch67) reported

    @O2 right I’ve had enough of being asked again and again via messenger the same questions to try sort out why my phone isn’t working since renewing my contract. I’ve been with you over 30 years your telling me a mask is down none of my friends have problems so your lying to me