O2 Outage Report in Ruislip, Greater London, England

Problems in the last 24 hours in Ruislip, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ruislip, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Ruislip, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Barnet, Kensington, Bushey, Hounslow, Chesham, Ealing, and Slough.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	18 hours ago
Hammersmith	Internet	3 days ago
Hammersmith	Internet	4 days ago
Wembley	Internet	6 days ago
Hammersmith	Internet	9 days ago
Wandsworth	Internet	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ruislip, England

Latest outage, problems and issue reports in Ruislip and nearby locations:

• 
  Ari Gork (@arigork) reported 10 minutes ago from Barnet, England

  @O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.

• 
  Steve Depeare (@depeare) reported 10 minutes ago from Ealing, England

  @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

• 
  John Webb (@JohnDWebb) reported 11 minutes ago from London Colney, England

  @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

• 
  Sarah 🧡 (@MissusWebb) reported 13 minutes ago from Burnham, England

  Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳

• 
  Emma Trainis (@emmatrainis) reported 20 minutes ago from Shenley, England

  @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

• 
  Tom Mytton (@TMytton90) reported 21 minutes ago from Wandsworth, England

  @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

• 
  Martin Kay (@martinkay11) reported 21 minutes ago from Wandsworth, England

  Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

• 
  David (@daveya90) reported 22 minutes ago from Wandsworth, England

  @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

• 
  hedara (@hedaramusic) reported 23 minutes ago from Hammersmith, England

  @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 27 minutes ago from Hammersmith, England

  @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

• 
  Nina Van Driel (@ninavdbennett) reported 29 minutes ago from Windsor, England

  @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

• 
  Ari Gork (@arigork) reported 30 minutes ago from Barnet, England

  @EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?

• 
  Stephanie Bennett (@StephsBubble) reported 32 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

• 
  Jay S. (@J5752x) reported 32 minutes ago from Paddington, England

  Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

• 
  Stephanie Bennett (@StephsBubble) reported 39 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before

• 
  daisy (@daishughes) reported 40 minutes ago from Kingston upon Thames, England

  @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

• 
  Nick Shuttleworth (@nickshuttle) reported 46 minutes ago from Ealing, England

  @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

• 
  Nicky Sinclair PGA (@nickysinclair) reported 47 minutes ago from Windsor, England

  @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

• 
  Steve Hodgson (@SteveHodgson1) reported 55 minutes ago from Merton, England

  @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

• 
  Steve Hodgson (@SteveHodgson1) reported 59 minutes ago from Merton, England

  @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diego Elio Pettenò (@flameeyes) reported 4 minutes ago

  And great, the website says that I need to cancel the subscription from @O2 but it doesn't seem to have an option for that on the website, so I'll have to bother tomorrow to use the chat function.

• 
  Aleksandr Lee Hort (@AlexeiH1989) reported 7 minutes ago

  @O2 still shocked you cant offer decent upgrade packages to a customer of 12 years. Not only do you have to wait 55 minutes to speak to someone; ‘We have high overhead costs’ isn’t the greatest excuse in the world to be told for that long a wait...

• 
  Nikki Howard (@reallynearly) reported 10 minutes ago

  @O2 Once again, a faulty mast has knocked the local network out. Perhaps you would like to explain to my son why I cannot speak to him on his birthday. #keepsonhappening #notfitforpurpose

• 
  Andy Johnson (@ReviveYork1) reported 11 minutes ago

  @O2 why can't I get in touch with customer services to action a pac code? No customer services=bad customer services= will go elsewhere soon.

• 
  nig (@niglowe) reported 16 minutes ago

  what ******** is that blue skating bollox supposed to be??? #O2advert @O2

• 
  leah (@proudmumof_two) reported 16 minutes ago

  @O2 the network in my area is absolutely shocking check your status and the mast is down yet again! Not hours or days this has been months now! Why am I paying full contract costs for no service?! 🤬

• 
  Chris Henny (@chrishenny16) reported 19 minutes ago

  @O2 two days of calls being hung up on by o2 when trying to get a PAC code. This is a joke! O2 customer services are appalling. DMs not getting answered either

• 
  Barri Jones (@barrijones73) reported 19 minutes ago

  @O2 Yesterday I requested to retain my old mobile number and transfer the number to a new O2 contract. The number that I wanted to keep has now been disconnected and the number that I don’t want is Operational. What is going on O2? I have DM’d you twice with no response. Help me!

• 
  Ry 🏴‍☠️ (@TheFuzzzyOne) reported 20 minutes ago

  Hey @O2 could you help me with something?

• 
  Fizzy Sam (@Samgall) reported 20 minutes ago

  @CJSR1992 @EE @O2 How you finding the network?? I’ve just left EE for a sim only contract with O2..