O2 Outage Report in Oxshott, Surrey, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Oxshott, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Oxshott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 07: Problems at O2
O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Oxshott, Surrey, England
The most recent O2 outage reports came from the following cities: London, Hounslow, Surbiton, Croydon, Hammersmith, Richmond, Godalming, City of Westminster, Merton, Dorking, Epsom, Caterham, Oxshott, Feltham and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Hounslow |
Internet | |
| Surbiton |
Phone | |
| London |
||
| London |
Phone | |
| Croydon |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Oxshott, England
Latest outage, problems and issue reports in Oxshott and nearby locations:
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emmawebster
(@emmawebster) reported
from
Camberwell, England
@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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James Robey
(@jamesrobey1990) reported
from
Wandsworth, England
@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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bambam
(@mustafayadigg) reported
from
Croydon, England
@O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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AA Ron 🖤
(@Munden87) reported
from
Croydon, England
Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
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Bev Muir
(@ellajack1) reported
from
Croydon, England
@O2 I cant get through to customer services and its urgent
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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Corey Lee
(@caddydorey) reported
from
Croydon, England
@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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RebeccaW40
(@RebeccaW40) reported
from
Epsom and Ewell District, England
@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Sean Parry
(@SeanEdwardParry) reported
from
Wandsworth, England
@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺
(@TaniaAlcor) reported
from
Kensington, England
@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nomi Said
(@NomiOneKanobi) reported
@O2 - your customer service has become a joke. A bunch of incompetent, untrained advisors working from home with bad lines and a bad set up. It’s a joke! The amount of lies I’ve been told. You wait 20 minutes and they put the phone down without answering!
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Brogan Ashton
(@hulkbrogan) reported
My 4G isn’t working on my phone @O2 - is this a known issue? I can’t seem to find anything online.
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·͙*̩̩͙˚̩̥̩̥*̩̩̥͙ Bailey *°:⋆
(@BarringerBailey) reported
@O2 help with priority my cinema code for this sunday at odeon isnt working it says voucher is invalid?
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CEOemail ✉ - Marcus Williamson
(@CEOemail) reported
@O2 Do you have an outage in TR11 at the moment?
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ralph t
(@bigpanda999) reported
@O2 hi I’m getting invalid voucher code for o2 priority Monday tickets. I have force closed and reopened the app but get the same code and error. Can you help thx
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Emma Douglas
(@emmadouglas_x) reported
Oh I’ve looked online and @o2 charge their customers for not actually using their phones aboard but claim that the customer has. What is it with big companies taking every penny from their loyal customers? And big cheers for the 7.8% increase on my bill from April. #timetoleaveo2
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Reggie 🔴
(@RegRegan0) reported
@O2 The ONS don't use it as an official statistic anymore. They call it “a very poor measure of general inflation at times greatly over estimating and at other times underestimating changes in prices and how these prices are experienced.” You'd 100% use CPI if it were higher
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del
(@del__91) reported
from
Stoke-on-Trent, England
Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks
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Ryan
(@holroyd_ryan) reported
@O2 your customer service is horrific. Someone call me NOW before I cancel my contract
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Iain Dougan
(@IainDougan) reported
@O2 I’ve tried that it hasn’t made a difference. Can you confirm what the number is to call O2 from overseas as I am having issues connecting