Plusnet

Plusnet Outage Report in Coldblow, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Coldblow, Greater London, England 11/26/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Coldblow, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Newham, Romford, Croydon, City of London, Harringay, Hackney, Southwark, Poplar, Warlingham, Islington, Bromley, Sevenoaks and Caterham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomNewham Internet
United KingdomLondon Internet
United KingdomRomford Total Blackout
United KingdomCroydon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • uk12345 ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • adsaffer Aaron Saffer (@adsaffer) reported

    @Plusnet I've been a sim only customer for a while now, where can I see if my plan is 'roam like at home' enabled or not?

  • Chris4man Chris (@Chris4man) reported

    @Plusnet Why isn't it being offered. There can't be a technical reason surely. If you offered this I'd definitely stay with you. As it is I'm going to have to look at switching network in the very near future.

  • chopwood3 Christine Hopwood (@chopwood3) reported

    Reporting a death to Plusnet. Cut off on Broadband opt 1, 20 mins on opt 2, told transfer you to Broadband team. Got opt1 or opt2 again. Cut off again. Outstanding customer service I don't think!!! Disgraceful @Plusnet @plusnethelp

  • lostleigh Sackthwacker (@lostleigh) reported from Portsmouth, England

    @Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks

  • Deadbob76 Robert Aitken (@Deadbob76) reported

    @Plusnet Not much what with wi-fi issues

  • D69Happy HappyD69, Happy Dude's broken soul (@D69Happy) reported

    Can't access either XhamsterLive & Stripchat via uk networks tonight(EE or Plusnet) gone. However if I geo block my location, and go Via a VPN it is all rosie. Checked both land and mobile network here so it not my IP blocked. Having to VPN to dutch networks 2 view English lasses

  • Plusnet Plusnet (@Plusnet) reported

    @ditherella No problem, give us a shout if you need anything else Jenny, take care for now. -Adam, Plusnet Leeds 🤓

  • kellyquadqueen kelly Hodges-Small (@kellyquadqueen) reported

    @Plusnet I'd like to email you but as an Internet provider your not very keen on disclosing it! I need to cancel my account ASAP please contact me

  • anna_woolhouse Anna Richmond (@anna_woolhouse) reported

    @Plusnet What about if there is a customer who needs support? Can I contact you on their behalf? @virginmedia

  • JJay0k Jane M 💙 (@JJay0k) reported

    @MoneySavingExp I’ve been told by plusnet that they can’t provide a service where I’m moving to. They say they will charge me a cancellation fee unless I sign up to bt fibre. I don’t want to sign up with bt Because they are expensive. @itvMLshow can you help please? @plusnethelp