Plusnet

Plusnet Outage Report in Coldblow, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Coldblow, Greater London, England 03/29/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Coldblow, Greater London, England

The most recent Plusnet outage reports came from the following cities: City of London, London, Hackney, Croydon, Romford, Snodland, Islington, Harringay, Southwark, Newham, Tower Hamlets and Dagenham.

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City Problem Type Report Time
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Plusnet Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • uk12345 ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Gammon_Army Sir Gammon Army (@Gammon_Army) reported

    @plusnethelp hello, I would like to connect my TV via ethernet, but it doesn't work, I use an old bt hub, I've never had a Plusnet hub despite being with you for years, can I get a Plusnet hub?

  • Lesso38013409 Lesso (@Lesso38013409) reported

    @plusnethelp Service went live 13/01/21. Phone working,but when rang Plusnet,they said that the wireless driver on my 3 year old laptop was out of date, and I'd have to buy a new laptop. Was with b.t.previously and all working. This is not acceptable.

  • PlanetPenwith Planet Penwith (@PlanetPenwith) reported

    @Plusnet My ADSL broadband is continually dropping out. Very very poor service from a company that quotes "We'll do you proud". Sorry but I have to disagree, you are definitely NOT doing me proud. Terrible! I will be stopping my direct debit and returning your router - 1 out of 10

  • RebecaQuental Rebeca (@RebecaQuental) reported

    @Plusnet with issues again? Of course! And the customer service phones are not available, not good enough for working from home.

  • Ryan_the_BSCB Archer (@Ryan_the_BSCB) reported

    Anyone having problems with @Plusnet #plusnet #wifi

  • mstorrm mstorrm (@mstorrm) reported

    @jwdk98 @plusnethelp I've been having the same issue yesterday and today. Noise on the phone line and connection randomly drops (router light orange) in CH66. @DowndetectorUK suggests there are issues but Plusnet site says none?

  • carnivorechef J.Glaubitz (@carnivorechef) reported

    @Plusnet you are slipping ,customer service online chat has been off for weeks.

  • PBSexpress PBS (@PBSexpress) reported

    @Plusnet No 1 for customer service? Don't think so. Waiting for 4 days for internet to be provisioned, and told confirmed appointments with open reach are no longer confirmed. You won't talk to open reach for us. Sat in limbo with our bosses asking why we can't work. Useless.

  • rebeccadenton Rebecca Denton (@rebeccadenton) reported

    @plusnethelp Hi Plusnet, my swap date with you is in two working days. I haven’t had any info or been told the router has been sent. Starting to worry as I work from home #help

  • maheshjag Mahesh Jagadeesan (@maheshjag) reported

    @Plusnet's own router + AP was causing my Dell to have severe connectivity issues, but on this old-as-new router, things are just hunky-dory (for now anyway)