Plusnet

Plusnet Outage Report in Palmers Green, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Palmers Green, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Palmers Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Palmers Green, Greater London, England 04/25/2024 01:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Palmers Green, Greater London, England

The most recent Plusnet outage reports came from the following cities: Bermondsey, Hackney, London, Cricklewood, Harringay, Islington, Camden Town, Bushey, Tower Hamlets, Enfield Town, Lewisham, Fulham, Paddington, Wembley and Radlett.

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City Problem Type Report Time
United KingdomBermondsey Internet
United KingdomHackney Total Blackout
United KingdomLondon Internet
United KingdomCricklewood Internet
United KingdomHackney Total Blackout
United KingdomLondon Internet

Community Discussion

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Plusnet Issues Reports Near Palmers Green, England

Latest outage, problems and issue reports in Palmers Green and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dannielle_dacey Dannielle Dacey 💙 (@dannielle_dacey) reported

    @Plusnet outage since this morning in CM8 area, how long is this likely to be out and what is the cause?

  • squeakydude Luke Brightling (@squeakydude) reported

    @Plusnet Hi, I have been a customer for a while on 30 day contracts and have now seen offers with far more data. Your current offer has 30gb for £10 a month and I’m only receiving 12gb. Am I able to get the better deal or do I have to look elsewhere? Can I cancel and re signup?

  • juanarama_ John Iver (@juanarama_) reported

    Had no internet since 1pm, and was told it would be solved by 6pm. After being told it was fixed – it wasn't – I'm now being told I won't have internet until 3pm SUNDAY?? Great service @Plusnet 👍

  • naomijohnsTW11 Naomi Johns (@naomijohnsTW11) reported

    @Plusnet learn from your mistakes. You have added a huge amount of stress to an already horrific time post bereavement of one of your customers. I will never be be using your services again.

  • WrexhamSBP Andy Heron 🏴󠁧󠁢󠁷󠁬󠁳󠁿 FISBL 🙋‍♂️💙 (@WrexhamSBP) reported

    @mmetcalfe @Taylor007J @NeilLimbrick I am on fibre with Plusnet and speeds are good. It happens on all devices be it a brand new i5 laptop or desktop or smartphone. Only us at home now so network isn't mega congested.

  • GeekByteUK Geekbyte (@GeekByteUK) reported

    @Regathedragon @Plusnet Yeah I know Plusnet are BT owned, never been an issue tbh.

  • mrrberesford Richard Beresford (@mrrberesford) reported

    Keep losing broadband. Orange flashing light. Please help. Last time I had wifi problems , I had no internet for 3 months (that was when I switched to @Plusnet) @plusnethelp

  • stolen_name Adie B. (@stolen_name) reported

    @Plusnet community is broken.

  • itspipbtw pip is crying over NaNoWriMo (@itspipbtw) reported

    I’m so mad that @plusnet is taking a week (at least) to get an engineer out. I’m ya not only causing damage to my brothers who rely on the internet for EVERYTHING, it’s ruining my weekend because it’s how we socialise together.

  • JentheHomeBird Jen • she/they 🏳️‍🌈🏳️‍⚧️ {BLM} (@JentheHomeBird) reported

    @Plusnet @plusnethelp I’ve had no mobile service for over 24 hours now, can anyone help?