Plusnet Outage Report in Highbury, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Highbury, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Highbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Highbury, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Croydon, Newham, Hackney, Hammersmith, Paddington, Southall, Poplar, Ilford, Camden Town, Southwark, Wembley, City of London and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Highbury, England
Latest outage, problems and issue reports in Highbury and nearby locations:
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Karl Hodge 😷
(@karlhodge) reported
Morning @Plusnet - no DSL light on my Outreach box since 06.20 this morning. Status on Plusnet website shows no reported issues. I'm in HD7. Help?
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Dan Cartmell
(@DanCartmell) reported
Hi @Plusnet @plusnethelp how do you expect me to work with no internet due to your engineer not turning up after rearranging the appointment 4 times? Btw is it company policy for customer service to put the phone down on the customer, or am I just special to get that treatment?!
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Leon C
(@LCord80) reported
@Plusnet my internet is down since 9pm last night. Could you please advise why? I have dm you and had no response.
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Tina Bee 💙
(@tinabf) reported
@Plusnet Do you know? I would just like you to deliver service to your actual customers... I am tired of constant buffering. Streaming services constantly buffering w poor image. Constant inability to deliver half way decent service. Cannot wait till I can leave @Plusnet Do not touch them
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Anna
(@anzmaraz) reported
@Plusnet This is the fourth day now, I don’t understand why it keeps getting pushed back and we’ve had no communication or compensation. It is still not working.
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Rob Lang
(@brainwipe) reported
@UswitchUK @OpenreachHelp @MattRodda I'm expecting a Network-Rail-Train-Operating-Company levels of teflon coating. USwitch will blame PlusNet. PlusNet will blame OpenReach. OpenReach will shrug. I live in the centre of a 218k pop town with crap internet. No-one takes responsibility and I'm expected to WFH.
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Ben Hanson
(@BenRKUK) reported
"In Yorkshire, when we see that'll do, it means it'll more than do", have Plusnet ever actually been to Yorkshire 🙄 that's not what it means when we say that'll do at all, it means it's **** but could be worse
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Plusnet
(@Plusnet) reported
@MatthewPAdkins Hi Matt, I'm sorry to hear about your experience with us. If there is anything we can help with, please reach out and let us know. - Curtis, Plusnet Sheffield
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Jaymi HC
(@JaymiHC) reported
I’m a new @Plusnet customer - can’t watch TV over the internet, constant circle of death, or participate in Teams meetings for work. Useless. What’s the cooling off period?
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Leon C
(@LCord80) reported
@Plusnet your residential tech support agent Ben Podmore is a credit to you. He exceeded expectation and showed he actually cared. Possibly the best telephone support I’ve ever experienced.