Plusnet

Plusnet Outage Report in Highbury, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Highbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Highbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Highbury, Greater London, England 01/02/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Highbury, Greater London, England

The most recent Plusnet outage reports came from the following cities: Islington, London, Croydon, Hackney, Hammersmith, Barnet, Harringay, Hampton, Northolt, Southwark, Wandsworth, City of Westminster, Newham, Paddington and Southall.

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City Problem Type Report Time
United KingdomIslington Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Highbury, England

Latest outage, problems and issue reports in Highbury and nearby locations:

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • thraxar Thraxar (@thraxar) reported

    @PaulKozinski I use plusnet, it’s fine but uses BT Openreach lines so if there’s an issue it can take a bit longer to get resolved. Going to switch to Vodafone probably when renewal is up as they’ve just laid down highspeed fibre on my road.

  • ClaireB35930509 Claire Boyd (@ClaireB35930509) reported

    @Plusnet Is there a reason you don't provide a customer service email address? I would like to speak to someone about being overcharged, but not by phone!

  • adam_boow Adam david boow (@adam_boow) reported

    @Plusnet Good afternoon. I would like to speak to someone about my garbage Internet speed! The estimated is 7-8 mbps and minimum is 1.7mps yet my actual speed is between 0.05 and 0.06. How is that actually possible? Are we living in the late 90's still?

  • CongletonCW12 Michael 🇮🇪 🏳️‍🌈 (@CongletonCW12) reported

    @Plusnet will I get a refund of any kind bearing in mind I have transferred from #skybroadband to #Plusnet as my chosen broadband service provider? You see the problem is I have no service ... no broadband/internet and it's only day one

  • trash_bag_tv Trash Bag Boutique - BlackLivesMatter (@trash_bag_tv) reported

    Update: @Plusnet still sucks I wish I'd gone with someone else

  • fairyhedgehog21 Elle Gigney 🐳 (@fairyhedgehog21) reported

    @Plusnet Since around 7pm yesterday our internet has been down. Router alternating between flashing orange power light and solid orange with flashing red broadband light. Have reset router several times. Is the service down currently?

  • CL51KBF Clare (@CL51KBF) reported

    @Plusnet Absolute joke have been told my broadband will not be activated until the 6th August as there is an exchange issue. I want this looked at asap.

  • connortlv c o n n o r (@connortlv) reported

    **** Plusnet, all my homies hate Plusnet

  • MatthewAmirRich Matthew Amir Richardson (@MatthewAmirRich) reported

    @Plusnet down again. On phone for ages. Sick of this. Time to change again. All those awards mean nothing. How on earth can we trust which provider to use? And of course plusnet would never compensate me for lost business. #plusnet #internet #broadband

  • RhYnoECfnW Michael Saunders (@RhYnoECfnW) reported

    @NOW broadband is down. When it does finally come back, their WiFi is awful. Really regret leaving @Plusnet just to save a few quid a month.