Plusnet

Plusnet Outage Report in Eltham, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Eltham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Eltham, Greater London, England 02/25/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Eltham, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hackney, Paddington, Southwark, Newham, Islington, City of Westminster, Croydon, Tower Hamlets, City of London, Dagenham, Harringay, Sevenoaks, Muswell Hill and Romford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomPaddington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Eltham, England

Latest outage, problems and issue reports in Eltham and nearby locations:

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • DameClaraM Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • janebache Jane Bache (@janebache) reported

    @Plusnet Hi there, just had an email saying my bill for this month is £47.54 but I renewed on contract on 04/07/22 at £24.99/month - can you help?

  • DuvetGecko DuvetGecko (@DuvetGecko) reported

    @SarahJDavid @darrich_kessy @Plusnet I thought the 72 hours sounded bad enough! 10 days is ridiculous, I'm going to suggest my friend changes to a company that actually can be contacted when their service fails 😠

  • RudiKershaw 𝚁𝚞𝚍𝚒 𝙺𝚎𝚛𝚜𝚑𝚊𝚠 (@RudiKershaw) reported

    @Plusnet The support line worked a couple of hours later and there's already an open fault. An engineer has already been round to confirm. Should be fixed in the next couple of days apparently.

  • oliviajh__ Olivia (@oliviajh__) reported

    We had to renew our internet contract in May for 18 months, knowing we would be moving in the summer. We were informed by @Plusnet customer service web chat that we would be able to do this easily with no mention of fees.

  • MDavis70851961 MDavis (@MDavis70851961) reported

    @Teacherglitter @virginmedia Hi I had the same problem a few years back and moved to plusnet much cheaper and no issues

  • imstillallan allan dahouse (@imstillallan) reported

    @Plusnet you ruin my mood yesterday morning till late afternoon.....no internet at all....hopefully you can fix this problem....

  • Clark3y Clark3y 🐉 (@Clark3y) reported

    Ever since upgrading to full fibre I have had nothing but issues with @Plusnet, where I had no problems before. I currently am looking at the most confusing bill ever.

  • GMagpie11 GMagpie (@GMagpie11) reported

    @AngelaRayner @CWUnews Gawd - BT is a private company. It's a big company & owns a number of subsidiaries- EE. Plusnet etc. Much of BT's work is for corporates. These are private sector workers. But if it makes you feel important, you keep criticising & ignoring the real issues in your own party

  • TomSykesMedia Tom Sykes (@TomSykesMedia) reported

    @Plusnet Super slow speeds up and down in SN6 8TZ today. Please investigate.

  • BILDERBERG_GP Peter Jeffries #IsleofWight (@BILDERBERG_GP) reported from Newport, England

    @Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?