Plusnet Outage Report in Eltham, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Eltham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Eltham, Greater London, England
The most recent Plusnet outage reports came from the following cities: City of Westminster, Croydon, Newham, Hackney, London, Paddington, Poplar, Ilford, Camden Town, Southwark, Romford, City of London, Harringay, Warlingham and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Croydon |
Internet | |
| Newham |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Croydon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Eltham, England
Latest outage, problems and issue reports in Eltham and nearby locations:
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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The Absinthe Affair & Steampunk 2021
(@AbsintheAffair) reported
@plusnethelp @Plusnet Done dealing with you people - 1st you have said about “automated messages” You are making me ill & I can’t take any more! 😭 Reinstate my complaint (which you cancelled) & I will be taking this to the ombudsman as soon as I recover from this pounding migraine you have caused!
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Rosie Johns
(@rosiekaj) reported
@plusnethelp @Plusnet I'm having an issue with our wifi and All4. Nothing will stream on any of our devices (smart TV, laptops, phones) but the app works when I'm not connected to wifi. I hear this is a common issue? It's super annoying. Help?
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Lindsay Broadwell 🏳️🌈
(@LindsayPB) reported
@GJJahn I get 10-20mbps unlimited and turn hotspot on. It's lesd than the 30mbps I'd get on Plusnet.... but Plusnet would hang and chug multiple times a day, which was infuriating.
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Liam
(@archerace27) reported
@SamToddd @TRrift @RaymanXCS Change to a less popular provider like post office or plusnet, they both gave me engineers instantly when ever i had a problem and prices are better sometimes with better speeds
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ᒪISA
(@RugbyLeagueLisa) reported
@N1k07a Definitely NOT TalkTalk, absolutely **** customer service for both us & my mum. Vodafone are pretty good as are Plusnet. Had both.
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Jon Collison-Cook
(@JonCC4) reported
@plusnet SHAME ON YOU. Call yourself customer focused. Elderly aunt repeatedly called asking for flaky broadband service to be looked into. Was told you couldnt talk to her, despite her having POA for account holding husband who has dementia. Switched to BT on 17th Feb!
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Christopher Guy
(@ChrisJG1988) reported
@Plusnet can I cancel my broadband order before it’s been set up?
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unethicalhorsedealer
(@roguehorsedeal) reported
@justanotherdawn Very odd! We have just renewed with Plusnet but battled them down a bit on their "inflation plus 3.9 per cent" bid 😡
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Rebecca Banks
(@_RJGPhotography) reported
.@Plusnet absolute crap. Ordered broadband 2 weeks ago to be told by you that you didn’t order it, just the phone line. Great stuff. Can’t work cause of you idiots but expect me to pay a month in advance for a non existent service!!
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Howard Stuart
(@AitchStuart) reported
Absolutely disgusted at PLUSNET customer services. Poor customer service, with a terrible attitude !