Plusnet

Plusnet Outage Report in Eltham, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Eltham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Eltham, Greater London, England 02/19/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Eltham, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Islington, Hackney, City of Westminster, Croydon, Tower Hamlets, City of London, Dagenham, Newham, Harringay, Southwark, Paddington, Sevenoaks, Muswell Hill and Romford.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomIslington Internet
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Eltham, England

Latest outage, problems and issue reports in Eltham and nearby locations:

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • sarahpilates Sarah Pilates (@sarahpilates) reported from Camden Town, England

    @Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • DameClaraM Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • RossMatthewGat3 @RossMatthewNorthLondon.com (@RossMatthewGat3) reported from Camden Town, England

    @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • FatimaDuerden Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported from Camberwell, England

    @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • CharineJohn Charine John (@CharineJohn) reported from Camden Town, England

    @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • laurencrowley__ lauren (@laurencrowley__) reported

    @Plusnet router has been flashing orange with a red flashing b for 3 days now. I’ve turned off/on, reset and restarted router multiple times and nothing has worked. Getting fed up with this company, always an issue.

  • thelastfoodblog Michelle | The Last Food Blog 💙 (@thelastfoodblog) reported

    Hi @Plusnet we’re going into our third day without internet. Every time I text you, you push the can down the road re fix time! What’s going on???! When will it be back on?

  • thomas_wood_ Tom Wood (@thomas_wood_) reported

    @Plusnet outage in E10? No internet since midnight

  • TapeNerd26 Tape Nerd (@TapeNerd26) reported

    @Plusnet please fix the internet in Chelmsford ASAP please or your fick in the head …

  • MadeInKent83 Danny (@MadeInKent83) reported

    @Plusnet We are halfway through a 2 contract. I’m not sure they can help.

  • Steve26461190 Steve (@Steve26461190) reported

    @Plusnet Hi Jim, I’ve read the notes on my plusnet account and it seems like this problem could go on for an unknown amount of time. Is it really so difficult to send £50 to a continuing customer? Do you have any additional updates yourself? The notes weren’t helpful at all. Thank you.

  • K_louloulou Louise K (@K_louloulou) reported

    Hi @Plusnet @SkyHelpTeam @OpenreachHelp Lots of people in Tunbridge Wells with no internet connection. Plusnet, BT and Sky all saying no service issues in the area. That’s going to be a lot of individual engineer visits that might be a waste of time.

  • MartinB66542069 Martin B (@MartinB66542069) reported

    @Plusnet Using Bluemail app on android for years and it's just stopped receiving and sending. Can you please help 🙏

  • WarburtonKaty42 Katy Warburton (@WarburtonKaty42) reported

    @Plusnet Hi, is it not possible to raise a case online anymore through my Plusnet account if having trouble with Broadband?

  • PaulTho13724590 Paul Thomas (Fagioli) (@PaulTho13724590) reported

    @Plusnet are the worst company I have ever dealt with I keep asking them to cancel my account but they can’t even do that .