Plusnet

Plusnet Outage Report in Eltham, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Eltham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Eltham, Greater London, England 03/04/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Eltham, Greater London, England

The most recent Plusnet outage reports came from the following cities: Paddington, Hackney, London, City of London, City of Westminster, Harringay, Southwark, Newham, Islington, Croydon, Tower Hamlets, Dagenham, Sevenoaks, Muswell Hill and Romford.

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City Problem Type Report Time
United KingdomPaddington Internet
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Eltham, England

Latest outage, problems and issue reports in Eltham and nearby locations:

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • the_lazy_ferret Clive Slade (@the_lazy_ferret) reported from Seal, England

    Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • brithetornado Brian Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@brithetornado) reported

    @Plusnet Hi, my internet connection keeps going off and on constantly every few minutes and has been like this for a couple of days now, can you check from your end if there is a problem please?

  • t0m_tc Tom Collins (@t0m_tc) reported

    @Plusnet Hi, when viewing our broadband account online, it shows as having an order pending even though we don't, which means I can't view upgrade options. Can you help remove the pending order block?

  • NicholasVitti2 Nicholas Vitti (@NicholasVitti2) reported

    @Toastteeth @Plusnet I've been having trouble for weeks with my phone connection on EE and another has the same on Vodaphone. Apparently it's a mast issue above Ramsbottom. Don't know if that affects Plusnet?

  • K3v8az K3v8az (@K3v8az) reported

    @andyricflair I had plusnet for a while, just worked, i had zero issues with them. 👍

  • Punny_guy2022 James (@Punny_guy2022) reported

    @Plusnet I’d like to cancel my sim only contract please

  • Johnjam10John John Moore (@Johnjam10John) reported

    @WHUBillyMoore I’m with Sky, the tv, internet & phonepackage. If I was starting again I would have 3 different suppliers to be able to negotiate each service independently. For me plusnet for internet, sky for to and maybe not bother with landline

  • michaelweedon Michael Weedon (@michaelweedon) reported

    @Plusnet It's just that "as soon as possible" in @plusnet terms is at least twelve days after the problem was reported, right?

  • TheCircling 💀ℭ𝔦𝔯𝔠𝔩𝔦𝔫𝔤 𝔗𝔥𝔢 𝔇𝔯𝔞𝔦𝔫💀 (@TheCircling) reported

    @Plusnet My resolution is to change to a fttp provider when my current contract ends next year. Unless Plusnet becomes one ofc.

  • helloitskelly_ Kelly (@helloitskelly_) reported

    @Plusnet hey, we can't connect to the Internet even though everything is saying our connection is fine, please could you help? Have DMd username details

  • Plusnet Plusnet (@Plusnet) reported

    @rhysweeks163743 Thanks Rhys. I'm glad to hear that the problem has been sorted and I'm sorry for any inconvenience that this has caused. Please don't hesitate to get back in touch on here if there's anything further that you'd like to discuss. Regards, Emily Plusnet Leeds 🌞