Plusnet outages and service status in Eltham, England

Problems in the last 24 hours in Eltham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Eltham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Eltham, England

The most recent Plusnet outage reports came from the following cities: Southwark, City of London, and Poplar.

City	Problem Type	Report Time
Southwark	Internet	1 day ago
Southwark	Wi-fi	4 days ago
City of London	Internet	7 days ago
Southwark	Internet	20 days ago
Poplar	Internet	1 month ago
City of London	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Eltham, England

Latest outage, problems and issue reports in Eltham and nearby locations:

• 
  Allison Randell (@PictureEdAlly) reported 5 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  yunus (@_yunu5) reported 7 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

• 
  MadameCholet (@PurpleDon1973) reported 10 minutes ago from Ilford, England

  @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

• 
  Dawn Gould (@gouldydl) reported 13 minutes ago from Dartford, England

  It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice

• 
  Dame C 🧙🏼‍♀️ (@DameClaraM) reported 14 minutes ago from Bromley, England

  Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

• 
  Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported 20 minutes ago from Camberwell, England

  @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

• 
  Barbara Broccoli (@Errorfied) reported 23 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

• 
  yunus (@_yunu5) reported 25 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 25 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  Daniel (@Daninho58) reported 28 minutes ago from Poplar, England

  @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

• 
  Tim Easton (@timeastonco) reported 33 minutes ago from Bromley, England

  @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

• 
  Lewis Hardwick (@lewis_hardwick) reported 36 minutes ago from Crayford, England

  So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

• 
  PETER PAHOR (@PETERPAHOR) reported 37 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 39 minutes ago from Bromley, England

  @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

• 
  Laura Attridge (@laura_attridge) reported 46 minutes ago from Bromley, England

  @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

• 
  HMS Beagle (@HMSbeagle1820) reported 49 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  John Sandy (@JohnLSandy) reported 49 minutes ago from Stratford, England

  Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

• 
  HMS Beagle (@HMSbeagle1820) reported 52 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported 56 minutes ago from Camberwell, England

  @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

• 
  Vikki (@Wattsit01) reported 59 minutes ago from Swanley, England

  @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gingerlegs747 (@gingerlegs747) reported 11 seconds ago

  @SBarrettBar Plusnet is really good and all UK tech support.

• 
  Jason 🥶 (@JasonXbiker) reported 3 minutes ago

  @MorganMF9867 @Plusnet Oops sorry little joke gone bad 🤐 hopefully you get sorted

• 
  AY (@AYmasvidal) reported 5 minutes ago

  @Plusnet internet down in north london whats happening plusnet

• 
  John Doe (@grumps1000x) reported 6 minutes ago

  @Plusnet @Plusnet any reason you are replying back to others and ignoring my attempt to get help for my mam?

• 
  Jude A (@Jaddle) reported 10 minutes ago

  If you want to know why the UK is draining down the plughole it is encapsulated in this: our internet is rubbish. Plusnet suggested full fibre. 2 months later we still don't have it. It's going to take 3 companies & 4 visits to get it installed. Time, cost, inefficiency. UK 2026

• 
  Carl Fandidango (@ComTekMan) reported 13 minutes ago

  @CommsOmbudsman 3 BT Group companies (Plusnet, EE, Openreach) pass the buck—no one takes responsibility. Simple Google Maps check could have prevented the whole mess. Customer paying £63/mo out-of-contract for unreliable service, distress & risk to health (needs line for health).

• 
  Alison Lees (@AlisonMLees) reported 20 minutes ago

  @Plusnet I just phoned one of your other numbers, and the lady who answered was completely useless. Your customer service has gone downhill.

• 
  Matthew Broadway (@matthewb79) reported 22 minutes ago

  @Plusnet only getting 20mbps when it’s usually over 100. Is there an issue?

• 
  Neil Johnstone (@jigthejock) reported 25 minutes ago

  @EE @cARacTac Not since dial up have i had such poor boadband. I was pushed to ee from plusnet and it is terrible. Six times this evening i have had bufferring and my hub shut down entirely. I have Virgin Broadband at the bottom of my garden. In the meantime you can refund my payments.

• 
  f_ar_co (@f_ar_co) reported 26 minutes ago

  Why is internet down again in TS17 5LS. Supposed to be superfast @Plusnet but having nothing but problems with outages! Be helpful if they let customers know the problems are rather than wait till we contact them and they say all is fine! #noconnection #nocustomerservice