Plusnet

Plusnet Outage Report in Eltham, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Eltham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Eltham, Greater London, England 04/01/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Eltham, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Poplar, City of London, City of Westminster, Hackney, Croydon, Romford, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, Tower Hamlets and Dagenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomPoplar Internet
United KingdomLondon Internet

Community Discussion

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Plusnet Issues Reports Near Eltham, England

Latest outage, problems and issue reports in Eltham and nearby locations:

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • sarahpilates Sarah Pilates (@sarahpilates) reported from Camden Town, England

    @Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • CharineJohn Charine John (@CharineJohn) reported from Camden Town, England

    @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • RossMatthewGat3 @RossMatthewNorthLondon.com (@RossMatthewGat3) reported from Camden Town, England

    @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

  • DameClaraM Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • FatimaDuerden Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported from Camberwell, England

    @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KH9897 KH989 (@KH9897) reported

    @Plusnet It's ok, managed to speak to someone now (I was somewhere else with a signal). Problem upgrading a mast apparently and should be fixed tomorrow lunchtime, fingers crossed.

  • simonbg12 Simon Albury (@simonbg12) reported

    1pMobile says it will send a new SIM. No reason to believe it will work differently. Never had problems with @Plusnet mobile or @asda_mobile

  • peruna58 Andrea Wood (@peruna58) reported

    @Plusnet our speed has dropped from 12mb down to 2 mb over the course of a month. You have checked our home and then found a fault in the network, but this has not been resolved! You say this is acceptable but surely you can’t just decrease our speed!

  • nipti1 Nipti Malde (@nipti1) reported

    @Plusnet I've been waiting to be connected to your customer services for 30mins. Is anyone going to answer the phone #CustomerService #customerexperience

  • TinyWarrier tinywarrior (@TinyWarrier) reported

    @Plusnet I’ve been on the phone to your customer support for nearly 40 minutes but I now need a wee. What do you suggest?

  • Parney Clive parnell (@Parney) reported

    @QuietstormJay @Plusnet interesting i've joined @Plusnet and have the same problem, also been waiting on phone for nearly 1 hour to talk to a human. What was the problem with the orange light?

  • Nichola96513277 Nick Love (@Nichola96513277) reported

    @Plusnet @Plusnet got a red broadband flashing light on your Hub One router, help me

  • 6123Madman Gemini,Guy 1 #GeneralElectionNow# (@6123Madman) reported

    @StephenPMurtagh @Plusnet 02 is the worse took me a week to cancel

  • patchnet00 Patrick Tucker (@patchnet00) reported

    @Plusnet I have had no mobile phone coverage on my iPhone all day and none of my family do. We are in the BR7 area. The app won’t let me login. You are completely broken.

  • DrSimonLea3 Simon Lea (@DrSimonLea3) reported

    @O2 Customer services is a shambles. Been waiting all week for manager call back as you have cut off my Tesco mobile number to port it (after being told you wouldn’t) then my daughters plusnet to port that (after being told you wouldn’t) and have now left us with no connections