Plusnet

Plusnet Outage Report in Eltham, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Eltham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Eltham, Greater London, England 03/21/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Eltham, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Croydon, Romford, City of Westminster, Hampstead, Hackney, Islington, Harringay, City of London, Southwark, Paddington, Newham, Tower Hamlets, Dagenham and Sevenoaks.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Eltham, England

Latest outage, problems and issue reports in Eltham and nearby locations:

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • the_lazy_ferret Clive Slade (@the_lazy_ferret) reported from Seal, England

    Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Murrman2020 Mark Murray (@Murrman2020) reported

    @TOrynski Switched from Sky to Plusnet, to Shell over last 5 years. Major hassles cancelling Sky and Plusnet. Looks like it's going to be the same when I cancel Shell. Might not bother, will be moving back to Ireland so I don't care if they try to collect money from closed UK bank account.

  • theoblue_jpg Theo Parish ✨ (@theoblue_jpg) reported

    @Plusnet I had to call back because my original issue was not resolved and spoke to a wonderful human named Paula in Leeds. Have sent a direct message with more details so she gets the credit she deserves because she was lovely! ✨

  • ncoochi ladivinacommedia (@ncoochi) reported

    @Plusnet for THREE days I’ve been trying to purchase a contract on your website and can’t progress further than the checkout page as it just reloads! One of your advisors said you had received reports and were aware - when will you solve this?? You are about to loose a customer!

  • afroking_jonty Joe M (@afroking_jonty) reported

    @Plusnet how long do I have to wait for my broadband connection to be active? Since 23rd August and nothing has been done not even a router sent out. I want to cancel can’t wait any longer

  • GLB_88 Gwendolyn (@GLB_88) reported

    @Pinklilycat @Plusnet I’d cancel them, that’s shocking.

  • dr_smithy Stu (@dr_smithy) reported

    @Plusnet good evening. Can you help me to get my mobile unrestricted please ? It's been nearly a week now ......

  • Plusnet Plusnet (@Plusnet) reported

    @jblandlee I've sent across an email to let you know how to add an extra mailbox. Let me know how you get on and if you need any further help. - Curtis, Plusnet Sheffield

  • nealconyard Neal Conyard (@nealconyard) reported

    @Plusnet have you got issues with your mobile service? Both my parents are having problems not being able to make/receive calls or connect to mobile data

  • apblackwell Andy Blackwell (@apblackwell) reported

    @RetroKnight75 @TalkTalk ‘The industrial action will not only cause issues for BTcustomers, as Openreach manages the Installs & repairs for Talktalk, Sky, Plusnet, Vodafone and EE’.

  • Steve_Lowe2 Steve L (@Steve_Lowe2) reported

    @Pinklilycat @Plusnet I use Zen internet no issues very high customer service rating