Plusnet Outage Report in Eltham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Eltham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (63%)
-
Wi-fi (16%)
-
Total Blackout (10%)
-
E-mail (9%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Eltham, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Newham, Hackney, Islington, City of Westminster, Croydon, Tower Hamlets, City of London, Dagenham, Harringay, Southwark, Paddington, Sevenoaks, Muswell Hill and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Newham |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Hackney |
Internet | |
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Eltham, England
Latest outage, problems and issue reports in Eltham and nearby locations:
-
Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
-
Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
-
Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
-
Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
-
Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
-
yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
-
Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
-
HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
-
HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
-
John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
-
Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
-
Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
-
Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
-
Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
-
Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
-
Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
-
yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
-
Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
-
Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
-
Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Sam Utting
(@Samuttin) reported
@Plusnet I knew it was a scam, but just wanted to make you aware as some poor customer might fall for it.
-
CJD
(@CCCJJDDD) reported
@Plusnet .@Plusnet so was told a pole inspection was required. No one came out. Then told I needed new line installation. Spent another few hours on hold being ignored. Arranged installation date. Now just been informed of ‘delay in installation’ ? Unbelievable bad customer service.
-
EatRiskyPie
(@EatRisky) reported
I asked them to cancel my account again as I never disconnected plusnet, I didn’t really want this fullfibre product. They said it was cancelled. Finally I was free.
-
Theresa Dickens💙#Rejoin#FBPPR#NASUWT#FBPE🔶🇮🇪
(@bleanaskill) reported
@Plusnet It’s 3 hours since I DM’d you to say I can’t make or receive calls and your help centre closes in 42 minutes - I’d appreciate a response…
-
Denny
(@DeniseP46261171) reported
@Plusnet My Mum's phone line has been down since Monday. She's elderly, has a heart condition and lives alone. She has a pendant alarm in case of emergencies which isn't working as it requires a landline. I was told it would be fixed by 15:36 yesterday. It's still not working
-
Nicky Pattison
(@playwork82) reported
@Plusnet why does it take so long for you to reply to messages or very good. Why have I started to lose signal in my home when I did have full signal please get back to me asap
-
Steve
(@premleaguesteve) reported
from
Edenthorpe, England
@Plusnet evening, our broadband is down, has been all day. Was working fine when we went to bed last night and this morning it wasn't working. Tried all the usual stuff. Turned it on and off etc, checked cables . Still nothing
-
Katie
(@Katie14339433) reported
@Plusnet Been having issues with our internet all day, and now it's turned off completely. It's flashing orange but the cables are plugged in correctly. We are a house of uni students needing to get assignments done, and currently we can't #plusnet
-
Steve 🐟🎩🇬🇷🇪🇺 💙 #European
(@poorscousertom) reported
@Plusnet @OpenreachHelp The amount of hours I have given to sorting this out is beyond a joke! The worst customer experience I have faced bar none. A complete and utter joke! Fair play to the young man who is now dealing with it who is sticking to his word and calling me back.
-
Rayne Wooney
(@AshBradbury182) reported
@Plusnet I massively advise you don't overcharge someone for Internet when they haven't even had access to the Internet for the entire month. Colleagues on the phone were first class but 50 mins on phone with solution being sending an engineer is quite ******* annoying