Plusnet Outage Report in Eltham, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Eltham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Eltham, Greater London, England
The most recent Plusnet outage reports came from the following cities: Ilford, Camden Town, London, City of Westminster, Hackney, Southwark, Newham, Romford, Croydon, City of London, Harringay, Poplar, Warlingham, Fulham and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| Camden Town |
Internet | |
| London |
Internet | |
| City of Westminster |
Total Blackout | |
| Hackney |
Wi-fi | |
| Southwark |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Eltham, England
Latest outage, problems and issue reports in Eltham and nearby locations:
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Clive Slade
(@the_lazy_ferret) reported
from
Seal, England
Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
-
Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Uncle Establishment
(@Alteredgeist) reported
@Plusnet We keep having small outages. Even a small outage is a nuisance when I'm working from home - I work with video so it breaks huge uploads/downloads & breaks the VPN, costing time. The account is in my housemate's name, I'll have to get him to get in touch when he has time.
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Becky Bannister
(@beckyjbannister) reported
@Plusnet my phone is saying emergency signal only today, have restarted it several times and taken SIM card in and out. Is there problems in my area?
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Steve Bannister
(@SteveisSensible) reported
@MarcAspinall Plusnet are super-helpful if you ever have any problems.
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Chris Tye
(@chris_a_tye) reported
@Dawnchandler84 @Plusnet Oh indeed - I only ever call them when it’s renewal time usually, BUT when I had issues with my house move 2 years ago they provided great service. AND: BT Sport for a tenner. That’s the clincher!
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Julia O'Driscoll
(@JuliaRoseOD) reported
@Plusnet hi! Having problems with using my sim abroad and can’t connect to customer service number. Can someone help?
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Chris Goddard
(@webrarian) reported
@AMJ1981 @Plusnet Just had exactly the same. My bank says they never attempted to take payment. Glad I'm not working on their Customer Services this morning.
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Plusnet
(@Plusnet) reported
@Virtual_Vince Thank you for confirming that. I'm sorry that it's not showing on our service checker and that you are unable to register for updates with EE. It's good to hear that EE are aware of the problem - hopefully everything will be working soon. Regards, Emily Plusnet Leeds 🌞
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darren smart
(@darrentheviking) reported
Dear @plusnet please can you explain why I & many others have been without service for 3 days now? Please can you outline what you are doing to fix the issue & the timeline for that. I have only been a customer with you for 3 months & am surprised at the lack of customer care
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LeonieP
(@Leonieravindra1) reported
@Plusnet I sent an email to ask about my service which I erroneously renewed.Please can you reply
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Chris Tye
(@chris_a_tye) reported
@_WildfellHall @Dawnchandler84 @Plusnet I’ve always found them reliable. Speed is OK, but they’ll give you an estimated speed. They’re part of BT, but the service is much better!