Plusnet Outage Report in Eltham, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Eltham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Eltham, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Croydon, Newham, Hackney, Paddington, Poplar, Ilford, Camden Town, Southwark, Romford, City of London, Harringay, Warlingham and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| City of Westminster |
Internet | |
| Croydon |
Internet | |
| Newham |
Internet | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Eltham, England
Latest outage, problems and issue reports in Eltham and nearby locations:
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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RAD123
(@RAD12304234646) reported
hey @Plusnet my wifi is working on my pc howver its not letting me download things it says i need to sign in with email and password but i can accsess youtube, netflix ext just can not download anything as it says im not connected please is there a fix for this?
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Rediscovered Places
(@sabrinamaguire1) reported
@Plusnet Hi, hearing the person on the other side is impossible if the phone rings. It crackles even when switched on to dial the number. I have used the text service and followed all advice but no change. I can't request a call from the adviser as I don't have any signal at home
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Plusnet
(@Plusnet) reported
@gadget_gaz Hi there @gadget_gaz, I'm sorry your having problems switching your service. I get that this must be so annoying and I would like to get it sorted for you. Could you DM me your Plusnet username so I can have a peak at your account? -Mike.P Sheffield
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Maria gardiner
(@Mariagardiner) reported
@Plusnet @thetimes plusnet not responding to a customer with no working phone when traveling. Poor service
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Derek Gray
(@dekbruce) reported
@Plusnet Do Plusnet have a 5g service
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Ealing Brewing
(@EalingBrewing) reported
@Plusnet As you know, I've already called to tell you to cancel the contract. What would calling again achieve?
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Lee McCrudden
(@LucidUK29) reported
@Plusnet my WiFi connection is so poor, the last few days connection is around 33mps what is going on? Fibre-optic my arse
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KamranAli
(@Kamran_Ali687) reported
Spoke to @Plusnet - Re: loss of network service. November 2022 (10 days) again last week (3 days) They offered £3.50 first then £7.50 for the inconvenience. When i said the inconvenience caused was worth more than the offer. I was told you can always leave @Plusnet. V. POOR
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Craig Bradshaw
(@MrCraigBradshaw) reported
@Plusnet Excellent - so I can just go ahead and assist with upgrading the Plusnet service without worrying about contacting BT?
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Louise
(@emeliasmum) reported
@Plusnet terrible customer service over a prolonged period. It seems no one from your team actually has any desire to listen and help. Zero care, zero service (no wifi of any kind) and yet told we still need to maintain our payments. Totally unacceptable.