Plusnet

Plusnet Outage Report in Eltham, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Eltham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Eltham, Greater London, England 11/19/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Eltham, Greater London, England

The most recent Plusnet outage reports came from the following cities: Southwark, City of Westminster, London, Hampstead, Hackney, Paddington, Islington, Croydon, Fulham, Poplar, Bromley, Newham, Sevenoaks, Kensington and Harringay.

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City Problem Type Report Time
United KingdomSouthwark E-mail
United KingdomCity of Westminster Total Blackout
United KingdomLondon Internet
United KingdomHampstead Internet
United KingdomLondon Internet
United KingdomHackney Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Eltham, England

Latest outage, problems and issue reports in Eltham and nearby locations:

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • DameClaraM Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • the_lazy_ferret Clive Slade (@the_lazy_ferret) reported from Seal, England

    Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • frank10743117 frank (@frank10743117) reported

    @kevinhandley @Plusnet BT owns plusnet so you’d get the same level of service a bunch of scammers tbh

  • elyob elyob (@elyob) reported

    @smorgasbord My experience of PlusNet is generally excellent. However, when I have had an issue, their first line of defence on the phone is dreadful (as per most companies). When I've spoken to the right people they've gone far more than others.

  • frank10743117 frank (@frank10743117) reported

    @Plusnet How about having your support reply to people for once.... been two weeks Stuck with dodgy wifi while I try and work from home .....

  • ochola_a MrsAOchola (@ochola_a) reported

    @Plusnet my internet has not been working all afternoon and the customer service person said I may have to wait until 25th for it to b sorted out?? My daughter's school and my job depend on it! Read other people's complaints of you and some haven't had internet since last Friday!

  • frank10743117 frank (@frank10743117) reported

    @digipaulr @Plusnet Cancel mate they won’t fix it better save your money and switch to a different company

  • DaveKeighley Dave Keighley (@DaveKeighley) reported

    @TBarnesGrasmere @Plusnet Our Plusnet internet is fine up at Broadrayne. If WiFi signal is gone then usually this is your internal box and not external network problem. Powering it off/on may help. 👍

  • TBarnesGrasmere Tom Barnes (@TBarnesGrasmere) reported

    Is anyone else experiencing @Plusnet outage? Had heavy rain in our area and the wifi/signal seems to have completely gone #Grasmere #Lakes

  • frank10743117 frank (@frank10743117) reported

    @MarcAllera your plusnet support don’t reply and been trying to get help as wifi isn’t working properly and need it to work from home? Can you ask them to reply to messages or answer the phone took over and hour to get through to someone who was then no help at all

  • BaxVelocity Nadia Vulvokov (@BaxVelocity) reported

    I didn't bake spanakopita yesterday, but my wifi went down Sunday evening and now Plusnet say it'll be 6PM Wednesday until it's back which is frankly horrifying so I guess I've got time? Now? To do pastry spinach pie?

  • frank10743117 frank (@frank10743117) reported

    @Plusnet Can you help me? Your support are useless all they can tell me is that my speeds are below minimum for my contract and that it’s up to me to pay for the engineer to fix it?