Plusnet Outage Report in Borehamwood, Hertfordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Borehamwood, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Borehamwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Borehamwood, Hertfordshire, England
The most recent Plusnet outage reports came from the following cities: City of Westminster, Islington, London, Hackney, Harringay, City of London, Paddington, Hammersmith, Greenford, Uxbridge, Stanmore, Wembley, Southall, Tower Hamlets and Pinner.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| City of Westminster |
Internet | |
| Islington |
Internet | |
| Islington |
Internet | |
| London |
Total Blackout | |
| Islington |
Internet |
Community Discussion
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Plusnet Issues Reports Near Borehamwood, England
Latest outage, problems and issue reports in Borehamwood and nearby locations:
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Amy Croft 🐝
(@amylouisecroftx) reported
from
Hemel Hempstead, England
@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Stu
(@dr_smithy) reported
@Plusnet Hi Plusnet, I've been tweeting you daily and DM'ing to try to get some help. My mobile service is restricted: I've paid, and have a DD in place, but it's still restrcited, 6 days now. Pretty fed up......
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Martin Grierson
(@griolfc) reported
Want faster broadband from @plusnet? Wouldn't waste your time. Ordered mine on 13th July - today had FOURTH engineer visit with a no show and had no reasons given. Ongoing support ticket but just pathetic apologies and no action getting taken. Not long now til out of contract!!
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Sarah Boon #StopTheShock
(@Saraheboon) reported
Just had the worst time with @Plusnet trying to get WiFi installed. Now it’s going to take nearly 2 months after moving in to set up! Honestly it’s not good enough and I am on the verge of switching to another provider.
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ms1
(@freezerman90) reported
@Plusnet I'd love to do this however I can't because I have no Internet, your full fibre is ****
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Miriam Mcdermott
(@MiriamMcdermo13) reported
@Plusnet and when she called them as service had not been restored as her bill had now been paid off in full they told her they have all ready handed it over to a bailiff but still took the payment if it was now in a bailiiffs hands should they not have told her an refused paymen
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عبدالعزيز الصايغ
(@3zizan_alsa) reported
@Plusnet tried to reach you guys but no one answered me from the past 3 days + today i was on hold for 50 MINUETS!! and no one picked it up. Im a new member since 9 days ago i have made a new subscription so my problem is that i still didn't receive my ROUTER!!
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ladivinacommedia
(@ncoochi) reported
@Plusnet for FOUR days I’ve been trying to purchase a contract on your website and can’t progress further than the checkout page as it just reloads! One of your advisors said you had received reports and were aware - how can you just leave this problem unsolved???
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ms1
(@freezerman90) reported
@Plusnet I certainly won't be bragging about your service that's for sure, no router delivered so can't use full fibre and you still cut existing so i have nothing thanks for nothing. Absolutely useless
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Benedict Douthwaite
(@BenedictDouthwa) reported
@Plusnet please can someone reply. The phone just keeps me on hold. I had a text saying my order is delayed, call or go online for details. Nothing online and nobody answers the calls. Any help please
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Chris Barnes
(@ChrisBarnes84) reported
@Plusnet I’m supposed to be switching over to your service on Monday, still no sign of the router. I work from home so this will be a big problem if it doesn’t arrive in time. Can you track the parcel?