Plusnet

Plusnet Outage Report in Borehamwood, Hertfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Borehamwood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Borehamwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Borehamwood, Hertfordshire, England 02/11/2026 14:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Borehamwood, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: Hackney, Pinner, Hemel Hempstead, London, City of London, City of Westminster, West Drayton, Southall, Abbots Langley, Wembley, Harringay, Paddington, Muswell Hill, Edgware and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney E-mail
United KingdomPinner E-mail
United KingdomHemel Hempstead E-mail
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Borehamwood, England

Latest outage, problems and issue reports in Borehamwood and nearby locations:

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • DarrenAltman Darren Altman (@DarrenAltman) reported from London Colney, England

    @TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • radek_ratel Wzlet (@radek_ratel) reported

    @Plusnet Hi Emma, I know that's the release, but that wasn't the issue. It wasn't only emails or PMC. Folk including myself were connected - as in the router was happily blue, but couldn't access anything, inside or outside plusnet. No routing was happening, widespread.

  • midslibrarian Midlands Librarian (@midslibrarian) reported

    @btgroup - as the owner of the woeful @Plusnet - have you got any update on when I might get my internet back after a nine hour outage? Or even just a moment to acknowledge there is a problem?

  • Plusnet Plusnet (@Plusnet) reported

    @grqc Hi Gregor, sorry to hear you're still having some trouble getting back up & running. In the first instance I'd recommend restarting your router if you've haven't done this in the past couple of hours. - Curtis, Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @caterham7 Hi there, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield

  • midslibrarian Midlands Librarian (@midslibrarian) reported

    @plusnet Seriously, your entire Sheffield team needs to step back from this insipid copy+paste response fiasco. Not only are you failing to provide any meaningful update, you are actually making it harder for us to see if the problem is ongoing or now an individual one.

  • TheWatc47403040 The Watchman (@TheWatc47403040) reported

    @Plusnet No Lauren. The whole internet was unavailable to pretty much most of us. Not just emails, websites too. Total blackout. It took over 3 hours for everything to come back online. Your server status page was offline too. Stop lying.

  • chivey Chivey for PM 💙 (@chivey) reported

    @Plusnet The lack of information and this cut and paste response is not something I feel is consistent with a company with “award winning customer service”.

  • siteadvice Jon Ewing (@siteadvice) reported

    @Plusnet Thanks, but why bother to respond to me individually (albeit generically) more than 2 hours after the service had been restored? It would have been more helpful to use Twitter to keep us updated during the outage, so those who were affected could manage their time effectively.

  • gamecounsel The Log Lady (@gamecounsel) reported

    @ClareinGlasgow Have you got service back? I can't believe @Plusnet can't even be arsed to issue a public statement.

  • Waterlooville10 Peterbleddyn (@Waterlooville10) reported

    @Plusnet God help anyone with plusnet and you want to get away from them...if you make one mistake they will send round debt collectors 4 months latter