Plusnet

Plusnet Outage Report in Earlsfield, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Earlsfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Earlsfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Earlsfield, Greater London, England 02/16/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Earlsfield, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Croydon, Hackney, Wembley, Southall, Tower Hamlets, Pinner, Teddington, City of London, City of Westminster, Newham, Harringay, Southwark, Paddington and Muswell Hill.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Earlsfield, England

Latest outage, problems and issue reports in Earlsfield and nearby locations:

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • bigGeveleigh graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • parami parami 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈#WhyNotScotland (@parami) reported

    Anyone use plusnet fibre broadband? I’m still looking at deals for new flat as @VodafoneUK can’t help

  • jbreckmckye Mr MAX VOLUME (@jbreckmckye) reported

    @Plusnet I'm stuck. The router you sent is borked, the BT hub router backup I've got can't connect because I can't supply a PPPoE password. I can't reset my password because your pw reset link service isn't working. I'm about to miss an important meeting for my JOB

  • ljredux Lee John Moore (@ljredux) reported

    no sign of promised refund. Time to contact ombudsman and start making a lot of public noise about this. Billing issues are a common problem with @Plusnet, particularly when contracts are renewed. The repeated incompetence causes real stress and anxiety for its victims.

  • gentoopb66 Peter Bustin (@gentoopb66) reported

    @f33lthesun @Plusnet They are such a **** provider its beyond belief ! Dont dare leave them - they will screw you down with fines and take your benefit money. @Plusnet

  • SapAud Sapere ✝️ Aude 🎸 ◦ Ḓ🄹@🆖☉ 🦁🧡 (@SapAud) reported

    @EE Hello, It isn't about 'feeling' that way - what else are we supposed to do? Plusnet said that there are no plans to offer Wi-Fi calling and so there is no choice in the matter - we have to find a network which does. Browsing the Plusnet forum, I imagine that we are not alone.

  • cammsuckks camm on eileen (@cammsuckks) reported

    @Plusnet hi, yes i’ve already rang a few months back to tel you that it’s not a troubleshooting problem and we’ve tried many times to troubleshoot and it gets us nowhere

  • Daniell77478292 Thomas Davison (@Daniell77478292) reported

    @Plusnet I rang and spoke to someone last month and cancelled my 30 day rolling contract, been billed again which will fail and you's will give a late charge, which is your teams fault not mine& the account is showing the next bill is due next month

  • Plusnet Plusnet (@Plusnet) reported

    @JentheHomeBird Hi Jen. I've checked back with our suppliers and they've advised that the problem in your area should now be fixed. Please let me know if you're still having any problems. Regards, Emily Plusnet Leeds

  • MesolithicMe Iain Boatman (@MesolithicMe) reported

    @Norton No spam. Think that it's a communication problem between yourselves and @plusnethelp . Such that every time you attempt to confirm the account with PlusNet there's a negative response and I receive an email saying that there's a problem re the account.

  • HannahPilbeam Hannah Pilbeam (@HannahPilbeam) reported

    @Plusnet please help!! I've had a total mobile blackout since this morning, no signal or data. I can't make any calls and I need my device for work and personal use!