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Plusnet

Plusnet outages and service status in Earlsfield, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Earlsfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Earlsfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Earlsfield, England

The most recent Plusnet outage reports came from the following cities: Hammersmith, London, City of Westminster, Poplar, Brent, City of London, Hackney, Hounslow, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, and Newham.

CityProblem TypeReport Time
Hammersmith Internet 9 hours ago
London Total Blackout 20 hours ago
London Internet 2 days ago
London Internet 2 days ago
London Internet 2 days ago
London Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Earlsfield, England

Latest outage, problems and issue reports in Earlsfield and nearby locations:

  • cfurneaux
    Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux
    Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • leighbike636
    L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • gauravity
    Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • Umi_Hawa
    Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • Errorfied
    Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • MusicSkypirate
    🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • dansette
    Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • robdogtrickies
    Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • _yunu5
    yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • TotalOfficeBook
    Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • SelinaWray
    Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • Blitzwalker
    Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • AaronHNahum
    Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • JSDBroughton
    jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • PictureEdAlly
    Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • DrKAinslie
    Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • _yunu5
    yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • grahamguy
    Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

  • grahamguy
    Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DerekMoger
    derek moger (@DerekMoger) reported

    @Plusnet i have been having no luck with your service i have asked several times to get an engineer all i get is generic rubbish , any chance one of you can make my broadband work ?? i haven't had 50Kb/s since 1998 !!

  • TheGinasium
    The Ginasium ⚗🍸 (@TheGinasium) reported

    @Tonysmini @MerlinFDC4 Yes... Going down the list. Some providers "no capacity" (TalkTalk), "wrong tech" (PlusNet), some choose to not connect to Openreach fibre (Vodafone)... Latest info is one provider may have bought the rights for 12 months (suspect it's BT)... So much for having fibre built in 😟

  • my3yradventure
    Bronny Churches (@my3yradventure) reported

    @Plusnet mobile network signal non existent for 2 days any news on when it will be back working?

  • ajonlineservice
    Shot By AJ (@ajonlineservice) reported

    @Plusnet Have dropped you a DM as well as sent in a ticket and still getting no response. I know you said "if you can find them", but surely it shouldn't be this hard to get in touch with somebody, especially when they're busy putting witty quotes all over social media? Help a guy out?

  • Jimnoble1
    Jim Noble (@Jimnoble1) reported

    @Plusnet I WISH NOW WE HAD NEVER SIGNED UP WITH PLUSNET AS ITS CUSTOMER SERVICE IS RUBBISH

  • my3yradventure
    Bronny Churches (@my3yradventure) reported

    @Plusnet i keep getting a not registered on the network message on my mobile, no call able to be made or received for 2 days, how do I fix this???

  • craig_currie
    craig currie (@craig_currie) reported

    @Plusnet my plusnet internet is running terrible and has done now for while losing connection is a daily occurrence and are now thinking let’s just get shot of it. Absolutely rubbish

  • OLLYW00D
    sky wifi hate account (@OLLYW00D) reported

    @BradWilly69 okay well fun fact the plusnet is already down and i’m packing my bags and living with you

  • Lyndsey84772843
    Lyndsey (@Lyndsey84772843) reported

    @Plusnet I am having extreme problems with my Internet connection running very slowly and my router has dropped out several times tonight within the last hour. This has been doing this for several days now and I would like someone to contact me to resolve.

  • MelJPotter
    Mel Potter (@MelJPotter) reported

    @Plusnet Hi I need some help with my account. I should have changed my services on Monday but my account dashboard doesn't reflect the changes and there's no response to open questions on my account.