Plusnet Outage Report in Earlsfield, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Earlsfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Earlsfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Earlsfield, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hammersmith, London, Hackney, Hounslow, City of London, Croydon, City of Westminster, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, Greenford and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Wi-fi | |
| London |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet | |
| Hounslow |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Earlsfield, England
Latest outage, problems and issue reports in Earlsfield and nearby locations:
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Adapt (UK) Training Services
(@AdaptUKTraining) reported
@plusnethelp ..shocking service!! Placed call divert on over the phone Friday, all of a sudden @Plusnet decide to remove! Been on hold 10+minutes have business calls going unanswered now!!
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Phil Howard
(@Gadgetoid) reported
@paulmutton @Plusnet Yes they would. Though if you need help sending them an A2 letter on plywood they seem very receptive to those...
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Plusnet Help
(@plusnethelp) reported
@ICarruthers Thanks for getting in touch, sorry to hear you want to leave Plusnet. Please call 0800 013 2632 and my colleague will be able to help. - Curtis
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r
(@RyanHeywood18) reported
@plusnethelp hello plusnet. We had an issue with our plug socket the other day but the power was working we've since had an electrician change our power socket but now our router is going down atleast +10times a day can you help with this? Been happening for about 3 days now.
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Angharad Parry
(@parry_angharad) reported
@Plusnet @plusnethelp Please respond to the DMs I have sent as we want to get this issue resolved asap. Can't get through to helpline.
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Dracoris
(@smitingtitan) reported
@plusnethelp can you please let me have a copy of this article that has moved on your website? I'm currently unable to connect to my work systems because their VPN is being blocked, and I need to get it sorted. www.plusnet/support/software/dns/changing_dns_xp.shtml Thank you!
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lewis--b
(@143lsb) reported
@plusnethelp I've sent a message for some support. Haven't been able use my broadband for a month now, and feel I've been mis-sold from Plusnet for a package that doesn't work for my needs. And no online chat on the website for some reason so can't reach help online!
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Richard Hancox
(@hancoxrg) reported
@Goldilox1969 @Plusnet Plusnet is crap thats why. Mines been like it for two years, no apology, no refund and I'm off to BT. They aren't interested in customers or the service they provide. Crap company, Crap servoce, crap broadband.
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Nathan
(@Nathan93x_) reported
Just found out Plusnet's automated system for placing orders cancelled my order after it was placed, I've been waiting for 5 weeks for something that wasn't coming. I think I've had every internet issue possible at this point.
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Hannah Kettle
(@HannahKettle) reported
Hey @Plusnet - I’ve had to spend about £60 on extra data this week because of internet problems with you. I also couldn’t work from home properly. Any chance of getting this money reimbursed? @plusnethelp