Plusnet Outage Report in Earlsfield, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Earlsfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Earlsfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Earlsfield, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Croydon, Hackney, Paddington, City of Westminster, Hounslow, Poplar, City of London, Newham, Southall, Islington, Wood Green, Southwark and Stepney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Wi-fi | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Earlsfield, England
Latest outage, problems and issue reports in Earlsfield and nearby locations:
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte
(@D1Charlotte) reported
@Plusnet your broadband and home phone service is diabolical. Not been working properly since Jan, you fob me off despite hours on the phone, a non working phone line is due to an electrical fault on my home? Plus broadband does not work, I want to leave the contract penalty free
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ANDY TPA WBA
(@BaggieFrom) reported
from
Shrewsbury, England
@TinSoldier1 I'm with plusnet great customer service with them
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Chris (AG)
(@AirGuitaristTV) reported
@Plusnet just been told your computers are down so cant get customer help right now. New customer here waiting on my, now late, @OpenreachHelp engineer. #oftoagreatstart #newcustomer #savemetwitter
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Wolf Baginski💙
(@WolfBaginski) reported
@Plusnet This bear remembers when, even for ADSL, there were modem-only boxes, so he tends to be a bit more picky than some. These days, there is the connection to the internet (modem) in the same box as the local network management. I can confuse for Lancashire on the subject.
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Janet Buckingham
(@Janet8uckingham) reported
@Plusnet 4 weeks without any service or even a proposed connection date. Can someone please help me. This is not acceptable.....
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Mark Taylor-Batty
(@cupofassam) reported
Hi @Plusnet We've had poor and deteriorating wifi off our hub for a couple of days. Opened a ticket on Tuesday, but no response yet. What's the timescale for response to a fault ticket?
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Daryl Butterworth
(@BigDazBut) reported
.@Plusnet Hi. A general question, if I may. As the WiFi provision from your company's Hub One is truly awful, and at times unusable, does this constitute a permissable reason to leave you mid-contract without penalty? Thx.
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Gem Woodroffe
(@gewoodroffe) reported
@Plusnet @BBCWatchdog Having issues and now threatening emails despite a fault your end on our original account we had for years . We now have 3!! Can anyone actually resolve this….writing notes to billing isn’t working. Didn’t sleep last night over the stress of an email I got
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mauricesaxby
(@mauricesaxby1) reported
@Plusnet saxbymaurice I HAVE HAD ENOUGH OF PLUSNET NOT PROVIDING ME WITH THE SERVICE IAM PAYING FOR I HAVE NOT HAD ANY CONSITANT BROADBAND FOR THE LAST 4 DAYS AND BEFORE THAT, PROMISED TO SEND OUT NEW ROUTER AT NO COST TO ME LAST MONTH BUT STILL WAITING TECHNICAL TO MONITOR LINE
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Prof. Douglas Shand
(@douglas_shand) reported
Hi @Plusnet - I need some help cancelling an account. For various reasons - I don't know the mobile number and can't log into the account online.........