Plusnet Outage Report in Earlsfield, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Earlsfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Earlsfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Earlsfield, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Southwark, Paddington, Muswell Hill, Edgware, Hackney, Hammersmith, Poplar, Croydon, City of Westminster, Hounslow, City of London, Newham, Southall and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Earlsfield, England
Latest outage, problems and issue reports in Earlsfield and nearby locations:
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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Mr H 🦡
(@EngHanrahan) reported
from
Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Jo
(@Jo48651873) reported
from
Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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Dame C 🧙🏼♀️
(@DameClaraM) reported
from
Bromley, England
Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jimbob
(@jimbobf2002) reported
@cbm64 @Nigelnog1 @ClaudiaWebbe Anything with a natural monopoly to me. For example, I pay plusnet for internet, but if I have an issue I have to wait for openreach to fix it, as they own the infrastructure. So really it is they that supply. Is is not?
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Kevin Jones
(@KevRJones) reported
@Plusnet email and webmail down again!!! No updates and no service stats? Update please.
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Sue Morse
(@Tetu0912) reported
@Plusnet Not happy with the service just now apparently I can't give notice to change my contract now even though I am on a monthly mobile contract. I'll always be within contract at some point in the month!
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Benn
(@BenKPirrie) reported
@Plusnet Yeah, still having problems with video quality
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Harland Sanders
(@Walsall_Ram) reported
@Plusnet @thewatchernode Also from Walsall with the same issue.
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
@houseoflabrys My game plan when I moved in was to find someone who would install a satellite dish for me (via BT, kind of expensive to do independently), then once that contract was up go to freeview box £70. Internet / phoneline (I never use) by Plusnet. They're fine? <£30p/m
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Esarty
(@esarty) reported
After the absolute shambles of “service” we’ve had from @Plusnet over the last few weeks, I’ve just received an email from them saying that they’re raising their fees next month… Today’s Twitter is brought to you by the words “rubbing”, “salt” and “wound”.
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SUGARBUSH RECORDS
(@SugarbushVinyl) reported
@Plusnet email down for the 2nd time in 3 months...last time the outage was around 48 hours...not so good.
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Garry Taylor
(@garryonaston) reported
@DonnaHe60990670 Using BT and v happy. Reliable connection and any problems they are on it. Other than them, in the past found PlusNet very good
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mutley
(@Dastardly28) reported
Hi @Plusnet. I’m a customer who had no internet/telephone service for 5 days-bt openreach disconnected it during an infrastructure upgrade and then didn’t reconnect. I was told I’m due a refund on my bill. Cd you please tell me how I apply? Can’t find it on the internet. Thx u