Plusnet Outage Report in Earlsfield, Greater London, England

Problems in the last 24 hours in Earlsfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Earlsfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Earlsfield, England

The most recent Plusnet outage reports came from the following cities: Hammersmith, London, City of Westminster, Poplar, City of London, Hackney, Hounslow, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Greenford.

City	Problem Type	Report Time
Hammersmith	Internet	26 minutes ago
London	Total Blackout	12 hours ago
London	Internet	1 day ago
London	Internet	1 day ago
London	Internet	2 days ago
London	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Earlsfield, England

Latest outage, problems and issue reports in Earlsfield and nearby locations:

• 
  Rob Hanson (@robdogtrickies) reported 43 seconds ago from Poplar, England

  @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

• 
  Andy 💙 🇪🇺 (@andywash) reported 1 minute ago from Hackney, England

  @VirtualAstro No problems on my Mac (on plusnet)

• 
  PETER PAHOR (@PETERPAHOR) reported 2 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

• 
  Umi (@Umi_Hawa) reported 3 minutes ago from Harrow Weald, England

  @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

• 
  Chris Furneaux (@cfurneaux) reported 4 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 5 minutes ago from Biggin Hill, England

  @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

• 
  Kevin Dewes (@kevindewes) reported 8 minutes ago from Wandsworth, England

  @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

• 
  Chris Furneaux (@cfurneaux) reported 19 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  jnthn (permanently broken) (@JSDBroughton) reported 23 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

• 
  Danté Banks (@Dante_Banks) reported 24 minutes ago from Tottenham, England

  @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

• 
  Helen Parton (@TotalOfficeBook) reported 29 minutes ago from Islington, England

  @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

• 
  Dharmendra Mosaheb (@dmosaheb) reported 30 minutes ago from Hillingdon, England

  @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

• 
  PETER PAHOR (@PETERPAHOR) reported 31 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 36 minutes ago from Biggin Hill, England

  . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

• 
  AJ Green (@Green_AJ) reported 45 minutes ago from Kensington, England

  @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

• 
  trina_latham (@trina_latham) reported 45 minutes ago from Richmond, England

  @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

• 
  Rupert Cheek (@rupertcheek) reported 51 minutes ago from Kingston upon Thames, England

  Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

• 
  Nick Faber (@NickFaber) reported 52 minutes ago from Hackney, England

  @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

• 
  Daniel (@Daninho58) reported 53 minutes ago from Poplar, England

  @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

• 
  Kevin Dewes (@kevindewes) reported 58 minutes ago from Wandsworth, England

  @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Lesso (@Lesso38013409) reported 6 minutes ago

  @OldGrumpyswife @TattyOne Hi Julie. Phone's suddenly working. Don't know how long it'll last.Internet keeps dropping out.Been through all the trouble shooting with Plusnet. They've run out of ideas.xx

• 
  Dorothy (@DPKee) reported 8 minutes ago

  @plusnethelp I am getting phone calls daily from family in West Yorkshire asking if there is any news of the @Plusnet outage ending. They cannot get through on the phone - do you have any updates please? In some cases it is almost a week

• 
  Plusnet (@Plusnet) reported 11 minutes ago

  @tomjose36859234 Hi there Tom! I'm sorry you are looking to cancel, could I ask why? This isn't something we can do over social media, however if you were to call our Customer Options Team on 0800 013 2632. That will get you through directly! -Em -Plusnet Sheffield

• 
  Andrew Dennison (@CharlieBeatnik) reported 14 minutes ago

  Astonishingly bad service from @Plusnet and @OpenreachHelp. They investigated a speed fault. I wasn’t in so they decided to just disconnect my house (phone and broadband). Call centre says they can’t return now until Monday. I work from home so this is totally unacceptable.

• 
  Plusnet (@Plusnet) reported 17 minutes ago

  @markwalshuk Hey Mark, I'm really sorry again for how long you've been without broadband. I believe I got this fixed for you after you messaged me via our Community forums last night. Is there anything else I can help you with? Cheers -Anoush (Plusnet Sheffield)

• 
  Neil Mannix (@IkeagoneKatz) reported 20 minutes ago

  @Plusnet Morning, do you know why Plusnet seems to hate Korean apps/Facetiming to other countries? Constantly cuts out, messages fail to send

• 
  Jools W (@Burryshmee) reported 21 minutes ago

  @plusnet you offered me a £75 gift card to recontract for broadband. It's been 38 days now, you haven't sent me the required email to claim it and you haven't help me yet via DM. Please advise how I can get you to help / honour your agreement. Thanks

• 
  Trevor Thomas (@trevorthomas85) reported 25 minutes ago

  @Plusnet Appalling today. I waited for a booked engineer visit which didn’t happen, and no explanation. Now I have had to delay moving house and the planned removal van, since I’d have been left with no service. Please sort yourselves out!

• 
  LucyTheFluffyBunny (@lucythewolfque2) reported 25 minutes ago

  @Plusnet Man I don't have a single clue what it is with your routers, but my networks IP addresses are so borked right now. I can list at least 5 IP addresses, that when given to any device on my network, the router will refuse to give them an internet connection.

• 
  Graham (@PSGen84) reported 25 minutes ago

  @Plusnet hi is phone lines down I can’t make a call help