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Sky Outage Report in Treherbert, Rhondda Cynon Taf, Wales

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Treherbert, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Treherbert, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Sky

Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Treherbert, Wales

The most recent Sky outage reports came from the following cities: Bridgend, Treharris, Pontypridd, Tonypandy, Merthyr Tydfil, Mountain Ash, Pontyclun, Neath, Porth, and Ferndale.

CityProblem TypeReport Time
Bridgend TV 1 hour ago
Bridgend TV 1 day ago
Treharris Internet 8 days ago
Pontypridd Internet 8 days ago
Tonypandy TV 9 days ago
Merthyr Tydfil Internet 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Treherbert, Wales

Latest outage, problems and issue reports in Treherbert and nearby locations:

  • gazzaboyo
    WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    Never a good experience with @SkyUK locked my account 10 days ago and still getting piss poor customer service!!!

  • sarahlucking
    Sarah Lucking (@sarahlucking) reported from Ystradgynlais, Wales

    @SkyUK Not Happy!!! again the landline phone is down, works for a couple of days then goes down, found out it’s an external fault, this needs to be fixed and not for just a couple of days!!!!!

  • DjGiggsy
    Giggsy (@DjGiggsy) reported from Pontypridd, Wales

    @NigelBlues @BBCMOTD @SkySports I quite like her, she raises more valid points than some of the others. It’s just the fact it’s a woman being more knowledgable about football that’s got some people’s backs up. The amount of stick she gets isn’t fair. There are far worst pundits working daily for the BBC/Sky etc

  • Rehicknah
    Ryan Hill (@Rehicknah) reported from Pentyrch, Wales

    @GriffinSpurs @SkyUK Haha I don’t feel so bad now 😂😂

  • votejonathan
    Cllr Jonathan Bishop (@votejonathan) reported from Taff's Well, Wales

    @afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.

  • robertforward71
    robert forward (@robertforward71) reported from Bridgend, Wales

    @SkyHelpTeam is there a problem with the e-mail as I don’t seem to be able to access mine, it says there is an error on the account

  • RosskoKeniston
    Rossko [Finger Guns] (@RosskoKeniston) reported from Porth, Wales

    Fair play to @SkyHelpTeam, called yesterday regards to a broadband issue. They sent an engineer out today and the problem was resolved. No messing around and got a discount on my next bill. Really quite impressed 👍

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @SkyUK bag of poo... trying to get onto my skygo and it's bloody telling me I ain't a customer.. over 20yrs I bloody have... 🤬😡

  • gazzaboyo
    WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    @andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.

  • sootyday
    Robert Day (@sootyday) reported from Blaengwynfi, Wales

    @SkyHelpTeam No I’ll just cancel without notice like you give me 😊

  • louisem82640379
    lou mack (@louisem82640379) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please

  • StevePither
    Steven Pither (@StevePither) reported from Treorchy, Wales

    @AshPrice2017 The service from @SkyUK has been good over the last 10 years, but it’s the cost that’s the killer. Unless your a ‘new’ customer then 💷💷💷

  • gazzaboyo
    WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    @KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!

  • gwilymb1945
    GwilBallinger (@gwilymb1945) reported from Llantrisant, Wales

    @SkySportsPL @SkySports Interesting that people jump to conclusions based on media reports who themselves will not be privy to the full facts.Shame it has come to this but rather than make wild and in some cases stupid statements I will await the full facts and pray the club will act equitably.

  • TheExiledRobin
    The Exiled Robin (@TheExiledRobin) reported from Llantrisant, Wales

    @RADMags @SkyHelpTeam Cancel, Rich

  • dec1an123
    Declan Facey (@dec1an123) reported from Tonypandy, Wales

    @SkySports I know let’s show the @RangersFC and @AberdeenFC instead of of @ManCity @Everton clueless nobody wants to watch that shit

  • SproutStenner
    Angharad Stenner (@SproutStenner) reported from Cefn Cribwr, Wales

    @SkyUK have to be the worst broadband provider in existence. Can not wait for @virginmedia to get up to the crib and have a decent broadband provider #skyout #virginin

  • ryanprice1927
    Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • KatyElphaba
    Katy Evans (@KatyElphaba) reported from Porth, Wales

    Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DragonKarenF
    Dragon Queen (@DragonKarenF) reported

    @SkyHelpTeam I was just speaking with someone in retention team who cut me off. Please call back or clarify the issue was resolved K Foulger

  • Flourella8
    Natalie Collins (@Flourella8) reported

    @SkyHelpTeam I don’t want to order - I want to see what your deals/prices are! Thank you for replying but we’ll probably go elsewhere. (It takes me to the login page when I click on the link for broadband sale so I’m just going in circles)

  • ClaudioDi__
    Claudio (@ClaudioDi__) reported

    @nathCFCx @masonmount_10 @SkySports Really does, Ndidi was slow on the ball & obviously caught out but Mase was on him so quick👏. Big moment for him 🙌🔵

  • sturicky1
    Stuart Ward (@sturicky1) reported

    @SkyHelpTeam wondering if someone can help me. I have a query around the sky mobiles piggy bank. I have recently just upgraded my contract and I was wondering if the piggy bank renews and I start saving unused data again?

  • innesmac1
    Innes Macleod (@innesmac1) reported

    @SkyHelpTeam 2weeks of intermittent dropping out of broadband connection culminates last night with the 30 minute wait to speak to a call centre to tell me that it’s a Wi-fi in the premises issue , despite the fact that the led on their modem/router for internet is off

  • theonlyraquel
    🌿⭐️𝚁𝚊𝚌𝚑𝚊𝚎𝚕⭐️🌿 (@theonlyraquel) reported

    @SkyHelpTeam It is resolved now, however this didn’t fix it. The sky help located a problem with my hub, however the entire village sky and bt broadband went down. This is becoming increasingly more frequent

  • innesmac1
    Innes Macleod (@innesmac1) reported

    @SkyHelpTeam the lady says “I’ve tested the cable to your house and there is nothing wrong with it ...more “words of wisdom “ then fall from the sheet reading “tech help”...LOL “ my system will not allow me to book an engineer to look at this problem, I’m sending you a new router

  • Michael40837613
    Michael Beckett (@Michael40837613) reported

    @SkyHelpTeam Anybody else think Sky ‘Customer Service’ is a complete misnomer???

  • moragmalcolm
    Morag (@moragmalcolm) reported

    @SkyHelpTeam So 7 weeks is standard then?! Your mistake and no help offered. BT offers a temporary mini hub. Surely you can do similar. Husband working from home and 2 children needing to be educated. This couldn’t have happened at a worse time and Sky has done nothing to help.

  • smallz19921
    smallz1992 (@smallz19921) reported

    @SkyHelpTeam hello I need help trying to claim my reward that can with my pack