Sky Outage Report in Shardlow, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shardlow, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shardlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at Sky
Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shardlow, Derbyshire, England
The most recent Sky outage reports came from the following cities: Nottingham, Ilkeston, Derby, Burton upon Trent, Swadlincote, Coalville and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
TV | |
| Ilkeston |
Internet | |
| Derby |
Internet | |
| Ilkeston |
Total Blackout | |
| Derby |
TV | |
| Derby |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shardlow, England
Latest outage, problems and issue reports in Shardlow and nearby locations:
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nicola manley
(@crescent80) reported
from
Swadlincote, England
@SkyHelpTeam why does my sky box keep losing signal and we have to switch box on and off , also the picture keeps freezing ?
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Andrew Redfern
(@andredfern) reported
from
Rosliston, England
So hard to watch @SkySports soccer Saturday. Four truly awful pundits. All seems to think by repeating themselves makes them sound clever. @JeffStelling must be gutted.
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Andy Neal
(@andyneal) reported
from
Belper, England
By far the worst experience/experiences I’ve had by @SkyUK - shameful! 2 weeks+ of phone calls (14 to be precise!) and you still can’t resolve the issue. And I’ve been honest and told you that you’ve sent me an extra phone and watch!
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Neil Pullen
(@Pullo5) reported
from
Sileby, England
@SkyHelpTeam seems to a problem in North Leicestershire again, any update?
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Ben Hardy
(@ben_hardy89) reported
from
West Bridgford, England
@SkyHelpTeam It’s does nothing broadband signal good but just drops in and out
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JCMedia
(@_JCMedia_) reported
from
Sandiacre, England
@SkySports Definitely needed help spelling equaliser.
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Natalie Thompson
(@Natztar13) reported
from
Barrow upon Soar, England
@SkyHelpTeam is there a problem with email today? Saying server connection failed and I haven’t changed anything
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😎Russ😎
(@DarkSabers2013) reported
from
Heanor and Loscoe, England
@SkyHelpTeam It just means I've had to go 3 extra weeks without services from my orignial date. Not a great start to the service.
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Neil Pullen
(@Pullo5) reported
from
Sileby, England
@SkyHelpTeam any issues reported in North Leicestershire? Our internet is down.
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𝕄𝕒𝕥𝕥 ℂ𝕝𝕒𝕣𝕜𝕖 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@SkyHelpTeam - hello, I’d like to cancel a Discovery + subscription I have with you. Is there any way to cancel without having to call ? I’ve tried via the D+ but it won’t let me cancel there. Thanks
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Andy Gilmore
(@AndyGilmore_) reported
from
Belper, England
.@SkyUK are there connection issues in Belper, Derbyshire? No issues noted on the app. Wifi working fine but no internet connection. Can’t test the connection through the app. Internet has been down for nearly 2 days.
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David Ashton
(@_DavidAshton) reported
from
Quorn, England
Shocking customer service from @SkyUK - on the phone for more than an hour, shouted at by the staff member I’m talking, told I don’t understand. Disgraceful.
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Matthew Walne CFP™
(@MatthewWalne) reported
from
Mountsorrel, England
Hello @SkyHelpTeam I’ve been waiting a month for a response, that’s not great customer service is it?
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Neil Asher
(@NeilNeilasher) reported
from
Mountsorrel, England
@digitalmuggle @SkySports Exactly. Supermarkets would never get way with forcing you to buy three tins of baked beans, two loaves of bread and a pomegranate every time you wanted to buy a frozen ready meal, so why do TV stations force you to subscribe to buy channels you don't want to watch?
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Matthew Walne CFP™
(@MatthewWalne) reported
from
Mountsorrel, England
@SkyHelpTeam Hi, I’m trying to get Discovery + but when I scanned the QR code and entered my Sky ID the page just continually reloads and I can’t progress. Can you help please?
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Kate Angell
(@kates_angell) reported
from
Burton upon Trent, England
@SkyHelpTeam hey, could I get some help on cancelling Sky TV but to keep Broadband please? Thank you!
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Matthew Walne CFP™
(@MatthewWalne) reported
from
Mountsorrel, England
@SkyHelpTeam Tried that and still not working.
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Carl Goddard
(@CarlGoddard_) reported
from
Burton upon Trent, England
@SkyHelpTeam Hi. My internet connection is currently down. The middle light on my router is off. I've tried checking all connections and switching it off and on. Can you help or tell me who to contact?
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Coral Hayward
(@coralhayward) reported
from
Hartshorne, England
@SkyHelpTeam We’ve been trying to connect it for over 12 months I need an engineer to come & fix or just send me a new box
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Carl Goddard
(@CarlGoddard_) reported
from
Burton upon Trent, England
@SkyHelpTeam I managed to find the help line number on screen and phoned that. They were able to check From your end and apparently it's an external fault. You are sending an engineer out within the next 48 hours.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Chuter
(@IanChuter) reported
@SkyHelpTeam Every person is being directed to the the issues page, it says "no issues in your area" - which is plainly false. Checking our lines just results in you trying to charge for an engineer visit to our house, which clearly won't help.
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A̶a̶r̶o̶n̶ ̶D̶a̶v̶i̶s̶™̶
(@NervousPilchard) reported
@SkyHelpTeam BT openreach are showing an outage. Any chance you can liase with them and serve your customers?
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Paul Hardacre
(@geekball) reported
@SkyHelpTeam Did you read my tweet? I've got an engineer booked by your support team to fix the problem. But this is clearly an area fault not something that can be fixed from my house. Also the IVR thing, pls fix that so we don't have to wait for the robot to finish talking to press digits
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Alex Haywood
(@HaywoodAlex) reported
@SkyHelpTeam So your suggestion to use the “live diary” which is um Online, when the issue is the broadband. 🤔 Perhaps noting the volume of issues in one area and letting customers know there is an issue and you’re aware and will sort ASAP. Better than a mediocre test connection reply.
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Chris T Curry
(@ChrisTCurry1) reported
@SkySports Utter 💩 He is paid millions by sponsers that exploit the poor daily. #Hypocrite
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Mark Kemp
(@MarkSKemp) reported
Also with adding that @SkyUk offered no compensation. Just that its standard to wait five days to get someone to even look at the problem. Even then no timeline to fix. Wish we all worked in such a casual world when it came to SLAs
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Dexter
(@DexterDaPug) reported
I obviously want to see the takeover but after watching the big 6, Prem and skysports behave this year, I kinda want to watch the whole corrupt house of cards burn down, they all knew about the ESL. They dont care about football fans #NUFCTakeover #nufc #PremierLeagueIsCorrupt
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Ian Chuter
(@IanChuter) reported
@SkyHelpTeam @NervousPilchard I am also affected by this, and equally frustrated at Skys inability to detect hundreds of customers with the same problem in the same area...
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ANTHONY
(@ANTHONYDELANE40) reported
@itsdeejayshizzy @lukedcufc1992 @SkySports He obviously doesn't care about their happiness or feelings, so it's a bit ironic you'd suggest they should care about his happiness and not be angered by such insensitive actions. Rub fans up the wrong way expect a bad reaction to it.
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Richie@GETRICHMedia
(@GETRICHmedia) reported
@SkySports Are they bringing any sports we are not crap at?