Sky Outage Report in Shardlow, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shardlow, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shardlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 29: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shardlow, Derbyshire, England
The most recent Sky outage reports came from the following cities: Derby, Nottingham, Ilkeston, Burton upon Trent, Swadlincote, Coalville and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Derby |
TV | |
| Derby |
TV | |
| Nottingham |
TV | |
| Ilkeston |
Internet | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shardlow, England
Latest outage, problems and issue reports in Shardlow and nearby locations:
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Beebs ✨
(@MissBeBop) reported
from
Eastwood, England
@SkyUK @ZacEfron @lilycollins you did bloody amazing in #ExtremelyWicked absolutely gripped watching it. Weirdly I felt bad for #TedBundy in certain parts, and then felt guilty 😬😳
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Paul Davison
(@davisonram) reported
from
Sandiacre, England
@SkyHelpTeam Hi, I have been having issues intermittently with my broadband over the past few days and now it won’t work at all. Just tried to follow the instructions online and it says that Sky Hub can’t be detected I have an old netgear router! Help please.
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Neil
(@xtremelionheart) reported
from
Sandiacre, England
Someone from the Ethics department is going to get sacked in the morning! @SkySportsNews #skysports very poor taste there Sky
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Craige Cee
(@Cee_GK5) reported
from
Sandiacre, England
@SkySports @SkyUK RED BUTTON NOT WORKING FOR FOOTBALL
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Caroline Moss
(@cazmoss) reported
from
Mountsorrel, England
@SkyUK @SkyHelpTeam I gave up holding just before my phone showed 1 hour and still not spoken to anyone to help. Have DM’d you my details. Now let’s see if anyone calls me or if customer service remains non existent.
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アンドルー
(@MonkeyJuggleDX2) reported
from
Loughborough, England
@SkyHelpTeam We've had technicians out multiple times and it's made no difference. We NEVER had any issues when we had @virginmedia!
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GH
(@HurstRuns) reported
from
Beeston, England
@SkyHelpTeam @SkyUK No. I have been doing, to an advisor but then got a reply back saying office is closed. I will just see how it is after 30 days and cancel everything and move over to Virgin because I've had enough now.
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Steve Smith
(@stevesmithdcfc) reported
from
Chellaston, England
I like Curtis Davis but he’s on Skysports again is he getting paid by Derby and Sky not bad if he is. 🤑🤑
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Carl Goddard
(@CarlGoddard_) reported
from
Burton upon Trent, England
So my @SkyUK box suddenly stopped working today. No lights, nothing. Tried rebooting it at the Mains, nothing. Only a had this box a few Months after a previous fault. Trying to talk to @SkyHelpTeam on their message app and they are Sooo slow at replying!!
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
Since I’ve moved broadband and phone to @virginmedia had nothing but problems. Broadband isn’t very good and phone line still doesn’t work! Time to go back to @SkyHelpTeam I think 🤔 💭
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Adam
(@AdKempy) reported
from
Burton upon Trent, England
@Debyoung76 @SkySports He buys fouls but don’t give him the chance. He gets fouled loads but if they don’t go down the refs don’t give, I know what I’d be doing, down every time.
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Ray Williams
(@ldvray) reported
from
Heanor and Loscoe, England
Pissed offeith @SkySports today, if it’s not computer geeks playing stupid computer games, every time I put sports news on it Klipperty Klopp mouthing off, or Spuds new ground 😩😩😩😩
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Dragonflies
(@Dragonfliesilk) reported
from
Ilkeston, England
@SkyHelpTeam 3 hours ago my telephone, internet and Life Line went down. I've sent messages through the My Sky app but I've heard nothing back. It's the second time in under a week. Please can someone get in touch.
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Sara Brown nffc
(@astonsazzle) reported
from
Aston-on-Trent, England
@SkyHelpTeam I’m a VIP customer I have no internet, this is a new hub delivered last month. Can’t watch sky demand, Netflix etc tried to call and a 20 min wait, what a joke!! 😡
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Daniel Hodson
(@daniel_hodson) reported
from
Burton upon Trent, England
I’d be extremely cautious to take @SkyUK broadband, 15 days now with no service, go live date 06/03.. still no sign of resolution #joke #lies #falsepromises
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Ray Williams
(@ldvray) reported
from
Heanor and Loscoe, England
Sit down for game, Redknapp and Souness unbiased panel, @SkySports really
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Yemi ♔ King
(@yemi_king_me) reported
from
Beeston, England
@SkyHelpTeam how many times is too many times to not have full service at our home in over a space of a month. #AskingForAFriend 🤔
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@drkarl21 @Andy_B1997 @SkyCricket @SkySports Your never going to eliminate human error, and if you review correctly you don't lose the review so should be able to overturn howlers like that. Paine wasted the one he had left in desperation, hilarious stuff.
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Caroline Moss
(@cazmoss) reported
from
Mountsorrel, England
Oh come on @SkyUK, this is ridiculous. I’ve now been holding for 44 minutes!!!! Need to charge my phone. Terrible customer service 😡
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Caroline Moss
(@cazmoss) reported
from
Mountsorrel, England
@Winnthinking @SkyUK Gave up after holding nearly an hour and sent a DM to help desk. Let’s see if that generates any customer service #shocking
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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c0pper78
(@c0pper78) reported
@langfield77 @SkyHelpTeam I was told i would have to pay. Much like everything with sky the new customers get better service. Paying the price for being an early adopter.
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A
(@andyb124) reported
@SkyHelpTeam your broadband is without a doubt the worst ive ever had. Switched last month & its not worked for one full day yet. Had an engineer out on tuesday and now having to get another one on monday. I want to cancel, get a refund & switch. Can someone contact me please?
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Jon Hammond ³³º¹
(@Zebrano2003) reported
@SkyUK Your phone AI has to be the worst I have ever experienced. Pissing about so much trying to get an order sorted I have now decided to cancel it all. Seriously awful UX and new customer experience.
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Jayne P Page
(@jayne_page) reported
@SkyHelpTeam I’ve upgraded to superfast & the engineer installed it today but said there’s a problem with the (splitter?) & it won’t be activated for a week due to this?He said to contact you to tell you not to disconnect my old hub until this is resolved.He said you have his notes on my acct
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carrie
(@cazceejay) reported
@SkyHelpTeam after being on hold from an advisor I have been cut off. I have on going issue regarding a return of equipment that have told has been resolved numerous times now my service has been restricted
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Emily MacDonald
(@EmskiEmi) reported
@SkyHelpTeam This issue this morning was the adviser couldn’t give me the same discounts that I got when I signed up ... they were the Black Friday 50% off deals. I assume that given the massive incompetence on your behalf and the huge inconvenience on mine, I won’t be expected to pay more!
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I Am Not A Number
(@Adrian___Harvey) reported
@sheen_alfie @SkySports Nope, but it only takes one idiot to spread it.
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Dylan Parry
(@DylanPatty_) reported
Hey @SkyHelpTeam I've been unable to log in to my email for 24hours now because I keep getting an "Access Denied" page. Tried calling the helpline but I was turned away? Please help?
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Morag
(@moragmalcolm) reported
@SkyHelpTeam We should have had broadband connected 14th Dec. Still have none. Now homeschooling 2 children with no Wi-fi and we’re told we have to wait until 20 Jan for connection! Help!!
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Charlotte Berlyn
(@charlieberlyn) reported
@SkyHelpTeam Internet has been down for several hours! What's the prognosis? WR10 1RQ