Sky Outage Report in Shardlow, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shardlow, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shardlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (51%)
-
TV (27%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
Phone (2%)
-
E-mail (2%)
Live Outage Map Near Shardlow, Derbyshire, England
The most recent Sky outage reports came from the following cities: Nottingham, Derby, Ilkeston, Loughborough, Swadlincote, Heanor, Belper and Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Derby |
Wi-fi | |
| Ilkeston |
Internet | |
| Ilkeston |
Total Blackout | |
| Ilkeston |
Total Blackout | |
| Nottingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shardlow, England
Latest outage, problems and issue reports in Shardlow and nearby locations:
-
Kate Angell
(@kates_angell) reported
from
Burton upon Trent, England
@SkyHelpTeam hey, could I get some help on cancelling Sky TV but to keep Broadband please? Thank you!
-
Natalie Thompson
(@Natztar13) reported
from
Barrow upon Soar, England
@SkyHelpTeam is there a problem with email today? Saying server connection failed and I haven’t changed anything
-
Carl Goddard
(@CarlGoddard_) reported
from
Burton upon Trent, England
@SkyHelpTeam I managed to find the help line number on screen and phoned that. They were able to check From your end and apparently it's an external fault. You are sending an engineer out within the next 48 hours.
-
Andy Gilmore
(@AndyGilmore_) reported
from
Belper, England
.@SkyUK are there connection issues in Belper, Derbyshire? No issues noted on the app. Wifi working fine but no internet connection. Can’t test the connection through the app. Internet has been down for nearly 2 days.
-
Afton Leverton
(@Afton123) reported
from
Beeston, England
@SkyHelpTeam hi, I was waiting in line to reduce my sky package but keep getting cut off. Please can someone help. Thanks
-
Rob Davies
(@RobbieAdavies) reported
from
Eastwood, England
Forest are going to cause a lot teams a lot of problems play good football and have a go #NFFC #premiereleague @SkySports
-
Neil Asher
(@NeilNeilasher) reported
from
Mountsorrel, England
@digitalmuggle @SkySports Exactly. Supermarkets would never get way with forcing you to buy three tins of baked beans, two loaves of bread and a pomegranate every time you wanted to buy a frozen ready meal, so why do TV stations force you to subscribe to buy channels you don't want to watch?
-
Matthew Walne CFP™
(@MatthewWalne) reported
from
Mountsorrel, England
@SkyHelpTeam Tried that and still not working.
-
nicola manley
(@crescent80) reported
from
Swadlincote, England
@SkyHelpTeam why does my sky box keep losing signal and we have to switch box on and off , also the picture keeps freezing ?
-
𝕄𝕒𝕥𝕥 ℂ𝕝𝕒𝕣𝕜𝕖 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@SkyHelpTeam - hello, I’d like to cancel a Discovery + subscription I have with you. Is there any way to cancel without having to call ? I’ve tried via the D+ but it won’t let me cancel there. Thanks
-
Matthew Walne CFP™
(@MatthewWalne) reported
from
Mountsorrel, England
Hello @SkyHelpTeam I’ve been waiting a month for a response, that’s not great customer service is it?
-
JCMedia
(@_JCMedia_) reported
from
Sandiacre, England
@SkySports Definitely needed help spelling equaliser.
-
Andy Neal
(@andyneal) reported
from
Belper, England
By far the worst experience/experiences I’ve had by @SkyUK - shameful! 2 weeks+ of phone calls (14 to be precise!) and you still can’t resolve the issue. And I’ve been honest and told you that you’ve sent me an extra phone and watch!
-
Matthew Walne CFP™
(@MatthewWalne) reported
from
Mountsorrel, England
@SkyHelpTeam Hi, I’m trying to get Discovery + but when I scanned the QR code and entered my Sky ID the page just continually reloads and I can’t progress. Can you help please?
-
😎Russ😎
(@DarkSabers2013) reported
from
Heanor and Loscoe, England
@SkyHelpTeam It just means I've had to go 3 extra weeks without services from my orignial date. Not a great start to the service.
-
Ben Hardy
(@ben_hardy89) reported
from
West Bridgford, England
@SkyHelpTeam It’s does nothing broadband signal good but just drops in and out
-
David Ashton
(@_DavidAshton) reported
from
Quorn, England
Shocking customer service from @SkyUK - on the phone for more than an hour, shouted at by the staff member I’m talking, told I don’t understand. Disgraceful.
-
Neil Pullen
(@Pullo5) reported
from
Sileby, England
@SkyHelpTeam seems to a problem in North Leicestershire again, any update?
-
Coral Hayward
(@coralhayward) reported
from
Hartshorne, England
@SkyHelpTeam We’ve been trying to connect it for over 12 months I need an engineer to come & fix or just send me a new box
-
Carl Goddard
(@CarlGoddard_) reported
from
Burton upon Trent, England
@SkyHelpTeam Hi. My internet connection is currently down. The middle light on my router is off. I've tried checking all connections and switching it off and on. Can you help or tell me who to contact?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Lloyd Patterson
(@Lloydp84) reported
@SkyHelpTeam Sky you never update the service checker when the broadband goes down straight away! All I get is everything is working fine. Clearly not you only got to look on Twitter or downdetector to see there is a problem. totally sick of it now. I’ll be calling to cancel.
-
Tom Wilson
(@tomwilson88) reported
@gamray @SkySports You think they're right to support Jussie Smollett?
-
Edgarthefirst
(@Edgarthefirst1) reported
@SkyHelpTeam @samjjones73 If your Internet is down, what the point of directling us to the web site ????
-
John Atkinson
(@johnthetiger) reported
@SkyHelpTeam why am I unable to download any content on my Sky Q box? Big problem, with pages on forums about it. I would appreciate a refund as I’m not able to access an product I pay for.
-
dan squires💙
(@dansquires7) reported
@SkyUK Good evening, we have not had Internet access since this morning. This is a serious problem as my wife works from home. I've tried direct messaging but you don't respond of Twitter or Facebook
-
sara charlotte
(@CarberrySara) reported
@SkyHelpTeam no. i called twice yesterday and four times today, i’ve tweeted you a s spoken to your engineer. i’ve done my part now you do yours and fix it!
-
Mark Gibbons
(@Gibbo2606) reported
@SkyHelpTeam I’ve got the same issue as lots of people on here, my sky Q box has an error message that says “download failed item unavailable” Appears to be huge problem see community forum Sky Q Download Failure (33 pages and 4k+ views) please acknowledge and fix
-
John Evans
(@johnevans1977) reported
@SkySports Get rid of silverwood and all the coaches absolutely Shiite the lot of them. Never rated them
-
David Rolfe
(@Mrdaveyr) reported
@SkyUK I can’t download anything from on demand or sky cinema, just seen this has been going on for days, where’s the fix?
-
M I K E . L 5️⃣
(@aceofherts5) reported
@SkySports That’s like Liverpool playing Crewe with Crewe down to ten men after 3 minutes, at Anfield. Absolute non event.