Sky

Sky Outage Report in Shardlow, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shardlow, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shardlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shardlow, Derbyshire, England 10/29/2025 15:45

October 29: Problems at Sky

Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shardlow, Derbyshire, England

The most recent Sky outage reports came from the following cities: Nottingham, Ilkeston, Loughborough, Burton upon Trent, Derby, Long Eaton, Colwick and Heanor.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomNottingham Wi-fi
United KingdomIlkeston E-mail
United KingdomIlkeston Internet
United KingdomNottingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shardlow, England

Latest outage, problems and issue reports in Shardlow and nearby locations:

  • statts1971 Mark Hefter (@statts1971) reported from West Bridgford, England

    @davidkirtley @StuartBroad8 @gurneyhf @SkySports @markbutcher72 @WardyShorts Those who have served on club committees are as often as not a huge part of the problem!

  • TrickyRedDog Paul Higgins (@TrickyRedDog) reported from Eastwood, England

    @drkarl21 @Andy_B1997 @SkyCricket @SkySports Your never going to eliminate human error, and if you review correctly you don't lose the review so should be able to overturn howlers like that. Paine wasted the one he had left in desperation, hilarious stuff.

  • AdKempy Adam (@AdKempy) reported from Burton upon Trent, England

    @Debyoung76 @SkySports He buys fouls but don’t give him the chance. He gets fouled loads but if they don’t go down the refs don’t give, I know what I’d be doing, down every time.

  • cazmoss Caroline Moss (@cazmoss) reported from Mountsorrel, England

    @Winnthinking @SkyUK Gave up after holding nearly an hour and sent a DM to help desk. Let’s see if that generates any customer service #shocking

  • CarlGoddard_ Carl Goddard (@CarlGoddard_) reported from Burton upon Trent, England

    So my @SkyUK box suddenly stopped working today. No lights, nothing. Tried rebooting it at the Mains, nothing. Only a had this box a few Months after a previous fault. Trying to talk to @SkyHelpTeam on their message app and they are Sooo slow at replying!!

  • Dragonfliesilk Dragonflies (@Dragonfliesilk) reported from Ilkeston, England

    @SkyHelpTeam 3 hours ago my telephone, internet and Life Line went down. I've sent messages through the My Sky app but I've heard nothing back. It's the second time in under a week. Please can someone get in touch.

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    Since I’ve moved broadband and phone to @virginmedia had nothing but problems. Broadband isn’t very good and phone line still doesn’t work! Time to go back to @SkyHelpTeam I think 🤔 💭

  • xtremelionheart Neil (@xtremelionheart) reported from Sandiacre, England

    Someone from the Ethics department is going to get sacked in the morning! @SkySportsNews #skysports very poor taste there Sky

  • MissBeBop Beebs ✨ (@MissBeBop) reported from Eastwood, England

    @SkyUK @ZacEfron @lilycollins you did bloody amazing in #ExtremelyWicked absolutely gripped watching it. Weirdly I felt bad for #TedBundy in certain parts, and then felt guilty 😬😳

  • lisahaywood10 Lisa (@lisahaywood10) reported from Eastwood, England

    @virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since

  • cazmoss Caroline Moss (@cazmoss) reported from Mountsorrel, England

    @SkyUK @SkyHelpTeam I gave up holding just before my phone showed 1 hour and still not spoken to anyone to help. Have DM’d you my details. Now let’s see if anyone calls me or if customer service remains non existent.

  • davisonram Paul Davison (@davisonram) reported from Sandiacre, England

    @SkyHelpTeam Hi, I have been having issues intermittently with my broadband over the past few days and now it won’t work at all. Just tried to follow the instructions online and it says that Sky Hub can’t be detected I have an old netgear router! Help please.

  • daniel_hodson Daniel Hodson (@daniel_hodson) reported from Burton upon Trent, England

    I’d be extremely cautious to take @SkyUK broadband, 15 days now with no service, go live date 06/03.. still no sign of resolution #joke #lies #falsepromises

  • ldvray Ray Williams (@ldvray) reported from Heanor and Loscoe, England

    Sit down for game, Redknapp and Souness unbiased panel, @SkySports really

  • MonkeyJuggleDX2 アンドルー (@MonkeyJuggleDX2) reported from Loughborough, England

    @SkyHelpTeam We've had technicians out multiple times and it's made no difference. We NEVER had any issues when we had @virginmedia!

  • astonsazzle Sara Brown nffc (@astonsazzle) reported from Aston-on-Trent, England

    @SkyHelpTeam I’m a VIP customer I have no internet, this is a new hub delivered last month. Can’t watch sky demand, Netflix etc tried to call and a 20 min wait, what a joke!! 😡

  • SoozyPeaches soozy73 (@SoozyPeaches) reported from Loughborough, England

    @SkyHelpTeam just had a panicked call from my Mum to say she has no phone or broadband! We are in Loughborough HELP!

  • ldvray Ray Williams (@ldvray) reported from Heanor and Loscoe, England

    Pissed offeith @SkySports today, if it’s not computer geeks playing stupid computer games, every time I put sports news on it Klipperty Klopp mouthing off, or Spuds new ground 😩😩😩😩

  • cazmoss Caroline Moss (@cazmoss) reported from Mountsorrel, England

    Oh come on @SkyUK, this is ridiculous. I’ve now been holding for 44 minutes!!!! Need to charge my phone. Terrible customer service 😡

  • stevesmithdcfc Steve Smith (@stevesmithdcfc) reported from Chellaston, England

    I like Curtis Davis but he’s on Skysports again is he getting paid by Derby and Sky not bad if he is. 🤑🤑

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • sekrah Sekrah Sports (@sekrah) reported

    @russelljones25 @PReedGolf @SkySports Yeah, I don't see -16 holding, never know though on the final day.

  • westhuller68 westhuller (@westhuller68) reported from City of Kingston upon Hull, England

    @SkyHelpTeam Yes keep losing my connection no issues with any other device in the house smart tv connects laptops and smart phones all ok

  • Hayley24525259 Hayley (@Hayley24525259) reported

    @SkyHelpTeam We’ve been told that worker do not work Sundays?! It’s ridiculous that we are still paying for sky broadband when it is broken!

  • BinningAndy Andy Binning (@BinningAndy) reported

    @SkyHelpTeam If there was an experiment to see how long it would take to thoroughly piss off and / or lose loyal Sky customers, then Sky Glass is truly a work of genius. Even your online 'help' guides don't know how to navigate the settings. Truly awful.

  • rossmac74 Ross MacDougall (@rossmac74) reported

    @SkyHelpTeam Can you give me an email address for a complaint for the rude service?

  • westhuller68 westhuller (@westhuller68) reported from City of Kingston upon Hull, England

    @SkyHelpTeam constantly losing interest connection on my skyq box dropping in and out all the time followed all advice on your help pages with no joy, skyq box 5 ft away from router any advice plz

  • BhushanCJo Bhushan Joshi (@BhushanCJo) reported

    @SkyHelpTeam Waited 4 hours yesterday and no one came on messaging service to cancel my broadband account. It’s disgusting

  • sparkyshiny Sparky Shiny (@sparkyshiny) reported

    @SkyHelpTeam Very unhelpful. Help me

  • MickHarkin11 Mick Harkin (@MickHarkin11) reported

    @SkyHelpTeam On the initial call because I thought that the way the call was handled was very poor.these offer charges are in existence for over 5 years why is it not open and transparent

  • steeleyp_ PS (@steeleyp_) reported

    @scwarlem @SkyHelpTeam This was something that changed when Sky was bought by Comcast. As if already high subscription wasn’t bad enough, they squeeze even more out of adverts by forcing you to sit through them. They get paid by subscriptions AND advertisers. Disgusting really.