Sky Outage Report in Shardlow, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shardlow, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shardlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Shardlow, Derbyshire, England
The most recent Sky outage reports came from the following cities: Derby, Burton upon Trent, Ilkeston, Nottingham, Loughborough, Swadlincote, Heanor and Belper.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Burton upon Trent |
Internet | |
| Ilkeston |
Wi-fi | |
| Nottingham |
Internet | |
| Derby |
TV | |
| Loughborough |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shardlow, England
Latest outage, problems and issue reports in Shardlow and nearby locations:
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Afton Leverton
(@Afton123) reported
from
Beeston, England
@SkyHelpTeam hi, I’ve changed my package today, however the new price isn’t showing in January on my bill. Please could you help? Thanks
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Matthew Walne CFP™
(@MatthewWalne) reported
from
Mountsorrel, England
@SkyHelpTeam Hi, I’m trying to get Discovery + but when I scanned the QR code and entered my Sky ID the page just continually reloads and I can’t progress. Can you help please?
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Andy Neal
(@andyneal) reported
from
Belper, England
By far the worst experience/experiences I’ve had by @SkyUK - shameful! 2 weeks+ of phone calls (14 to be precise!) and you still can’t resolve the issue. And I’ve been honest and told you that you’ve sent me an extra phone and watch!
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Ben Hardy
(@ben_hardy89) reported
from
West Bridgford, England
@SkyHelpTeam It’s does nothing broadband signal good but just drops in and out
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Carl Goddard
(@CarlGoddard_) reported
from
Burton upon Trent, England
@SkyHelpTeam I managed to find the help line number on screen and phoned that. They were able to check From your end and apparently it's an external fault. You are sending an engineer out within the next 48 hours.
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JCMedia
(@_JCMedia_) reported
from
Sandiacre, England
@SkySports Definitely needed help spelling equaliser.
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Afton Leverton
(@Afton123) reported
from
Beeston, England
@SkyHelpTeam hi, I returned my broadband to you on the 7th December. I’ve had a text about returning it and the charge. I have proof of postage. Can someone help please
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𝕄𝕒𝕥𝕥 ℂ𝕝𝕒𝕣𝕜𝕖 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@SkyHelpTeam - hello, I’d like to cancel a Discovery + subscription I have with you. Is there any way to cancel without having to call ? I’ve tried via the D+ but it won’t let me cancel there. Thanks
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Afton Leverton
(@Afton123) reported
from
Beeston, England
@SkyHelpTeam hi, I was waiting in line to reduce my sky package but keep getting cut off. Please can someone help. Thanks
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Neil Asher
(@NeilNeilasher) reported
from
Mountsorrel, England
@digitalmuggle @SkySports Exactly. Supermarkets would never get way with forcing you to buy three tins of baked beans, two loaves of bread and a pomegranate every time you wanted to buy a frozen ready meal, so why do TV stations force you to subscribe to buy channels you don't want to watch?
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Rob Davies
(@RobbieAdavies) reported
from
Eastwood, England
Forest are going to cause a lot teams a lot of problems play good football and have a go #NFFC #premiereleague @SkySports
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Carl Goddard
(@CarlGoddard_) reported
from
Burton upon Trent, England
@SkyHelpTeam Hi. My internet connection is currently down. The middle light on my router is off. I've tried checking all connections and switching it off and on. Can you help or tell me who to contact?
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Natalie Thompson
(@Natztar13) reported
from
Barrow upon Soar, England
@SkyHelpTeam is there a problem with email today? Saying server connection failed and I haven’t changed anything
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Matthew Walne CFP™
(@MatthewWalne) reported
from
Mountsorrel, England
Hello @SkyHelpTeam I’ve been waiting a month for a response, that’s not great customer service is it?
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Matthew Walne CFP™
(@MatthewWalne) reported
from
Mountsorrel, England
@SkyHelpTeam Tried that and still not working.
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andrew😼
(@PantherAS90) reported
from
Clifton, England
@Snide90735153 @SkyHelpTeam I’m having the same issue! Have been for over 2 weeks. It’s a joke Sky!
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W1NGNUT 🎃
(@Rob_Hicks) reported
from
Kimberley, England
Why is it that we pay @SkyUK a subscription to watch the football but out of 4 2pm kick offs only one is available. ****. Good job these dodgy streams are available 🖕🏼
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Afton Leverton
(@Afton123) reported
from
Beeston, England
@SkyHelpTeam hi, you have renewed my contract but it’s not up until jan and I want to downgrade. Can you help please!
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Coral Hayward
(@coralhayward) reported
from
Hartshorne, England
@SkyHelpTeam We’ve been trying to connect it for over 12 months I need an engineer to come & fix or just send me a new box
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😎Russ😎
(@DarkSabers2013) reported
from
Heanor and Loscoe, England
@SkyHelpTeam It just means I've had to go 3 extra weeks without services from my orignial date. Not a great start to the service.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Hancock
(@phancophanco) reported
@SkyHelpTeam unless we are all complaining about the same thing - like broken episode stacking - in which case you can just watch the tumbleweed blowing past as weeks become months and @SkyHelpTeam are unable to fix.
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ALPHA ♛ KAISER 𝐈𝐈
(@AlphaKaiser_II) reported
Wait so you are telling me that this team of players from the BEST LEEG IN DA WURL… are losing to a team from Serie A (mid, slow, pitches look worse on TV)?! But SkySports told me this was impossible! Why does this always seem to happen when PR League plays other leagues?! 🤔
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Sarah Burt
(@Sarahsimbacat) reported
@SkyHelpTeam 17 phone calls, Caitlin, Emma, Claire Jamie all promised they would ensure I get service …. Nothing!
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Tommy
(@Tommy93260644) reported
@SkyHelpTeam hi, when trying to watch catch up tv from the Tv from Sky app on my Xbox One it keep saying ‘TV from Sky cannot continue because the connection to Sky servers could not be established’ then closed the app. Please help???
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billy Coles
(@billycoles1995) reported
@Channel4 sort your ******* sport cameras out it’s terrible or failing that you could always give the rights back to @SkySports
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georgey buckley
(@georgeybuckley) reported
gonna have to upload the video tomorrow guys, of course @SkyUK wifi decides to go down in my area on the ONE DAY that i want to upload. so sorry. tomorrow @ 6pm x
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Rupert wilson
(@Oxfordite) reported
@Tonysmini @OpenreachHelp Thx Tony. Likely.. Oh: if this is a possible cause @SkyHelpTeam, why not say so? I hate gaslighting. Did I mention: you have an elderly customer.. Your support says: buy new phone.. that isn’t acceptable support. Looks like your customer needs a visit by your staff. ..or..
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Ethan
(@Eth7n1) reported
@SkyHelpTeam But I shouldn’t have been told a call back was scheduled for today... I’m trying to leave and there’s an issue with the PAC which @ThreeUK and I don’t fancy being tied in for 12 months as I’m in my cooling off period and trying to escape..
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WFPB
(@mrWFPB) reported
@SkyHelpTeam No I was trying to log into my sky online account to cancel the protect insurance. But, I was confronted with sky ID.
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Rupert wilson
(@Oxfordite) reported
@Tonysmini @OpenreachHelp If I’d suspected such careless change from a comms provider to their elderly customer, I’d have googled the issues.. never crossed my mind. Sorry. It should have been 1st on the list for @SkyHelpTeam staff to check with their elderly customer. I’ll check with friend by email.