Sky Outage Report in Shardlow, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shardlow, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shardlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Shardlow, Derbyshire, England
The most recent Sky outage reports came from the following cities: Ilkeston, Derby, Nottingham, Swadlincote, Loughborough, Heanor, Belper, Burton upon Trent and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Wi-fi | |
| Derby |
TV | |
| Nottingham |
TV | |
| Swadlincote |
TV | |
| Nottingham |
||
| Derby |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shardlow, England
Latest outage, problems and issue reports in Shardlow and nearby locations:
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David Ashton
(@_DavidAshton) reported
from
Quorn, England
Shocking customer service from @SkyUK - on the phone for more than an hour, shouted at by the staff member I’m talking, told I don’t understand. Disgraceful.
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Neil Pullen
(@Pullo5) reported
from
Sileby, England
@SkyHelpTeam seems to a problem in North Leicestershire again, any update?
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JCMedia
(@_JCMedia_) reported
from
Sandiacre, England
@SkySports turn the contrast down on the Forest game please!
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JCMedia
(@_JCMedia_) reported
from
Sandiacre, England
@SkySports Definitely needed help spelling equaliser.
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Andy Neal
(@andyneal) reported
from
Belper, England
By far the worst experience/experiences I’ve had by @SkyUK - shameful! 2 weeks+ of phone calls (14 to be precise!) and you still can’t resolve the issue. And I’ve been honest and told you that you’ve sent me an extra phone and watch!
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Neil Pullen
(@Pullo5) reported
from
Sileby, England
@SkyHelpTeam any issues reported in North Leicestershire? Our internet is down.
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Matthew Walne CFP™
(@MatthewWalne) reported
from
Mountsorrel, England
@SkyHelpTeam Hi, I’m trying to get Discovery + but when I scanned the QR code and entered my Sky ID the page just continually reloads and I can’t progress. Can you help please?
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𝕄𝕒𝕥𝕥 ℂ𝕝𝕒𝕣𝕜𝕖 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@SkyHelpTeam - hello, I’d like to cancel a Discovery + subscription I have with you. Is there any way to cancel without having to call ? I’ve tried via the D+ but it won’t let me cancel there. Thanks
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Paul Wyatt 🦁
(@pwyatt_bigmick) reported
from
Swadlincote, England
@SkyHelpTeam internet down in DE11
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Natalie Thompson
(@Natztar13) reported
from
Barrow upon Soar, England
@SkyHelpTeam is there a problem with email today? Saying server connection failed and I haven’t changed anything
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Coral Hayward
(@coralhayward) reported
from
Hartshorne, England
@SkyHelpTeam We’ve been trying to connect it for over 12 months I need an engineer to come & fix or just send me a new box
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Carl Goddard
(@CarlGoddard_) reported
from
Burton upon Trent, England
@SkyHelpTeam I managed to find the help line number on screen and phoned that. They were able to check From your end and apparently it's an external fault. You are sending an engineer out within the next 48 hours.
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Matthew Walne CFP™
(@MatthewWalne) reported
from
Mountsorrel, England
@SkyHelpTeam Tried that and still not working.
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nicola manley
(@crescent80) reported
from
Swadlincote, England
@SkyHelpTeam why does my sky box keep losing signal and we have to switch box on and off , also the picture keeps freezing ?
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😎Russ😎
(@DarkSabers2013) reported
from
Heanor and Loscoe, England
@SkyHelpTeam It just means I've had to go 3 extra weeks without services from my orignial date. Not a great start to the service.
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Neil Asher
(@NeilNeilasher) reported
from
Mountsorrel, England
@digitalmuggle @SkySports Exactly. Supermarkets would never get way with forcing you to buy three tins of baked beans, two loaves of bread and a pomegranate every time you wanted to buy a frozen ready meal, so why do TV stations force you to subscribe to buy channels you don't want to watch?
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Andrew Redfern
(@andredfern) reported
from
Rosliston, England
So hard to watch @SkySports soccer Saturday. Four truly awful pundits. All seems to think by repeating themselves makes them sound clever. @JeffStelling must be gutted.
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Kate Angell
(@kates_angell) reported
from
Burton upon Trent, England
@SkyHelpTeam hey, could I get some help on cancelling Sky TV but to keep Broadband please? Thank you!
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Andy Gilmore
(@AndyGilmore_) reported
from
Belper, England
.@SkyUK are there connection issues in Belper, Derbyshire? No issues noted on the app. Wifi working fine but no internet connection. Can’t test the connection through the app. Internet has been down for nearly 2 days.
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Carl Goddard
(@CarlGoddard_) reported
from
Burton upon Trent, England
@SkyHelpTeam Hi. My internet connection is currently down. The middle light on my router is off. I've tried checking all connections and switching it off and on. Can you help or tell me who to contact?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Duggan
(@y2duggan) reported
@SkyHelpTeam it’s literally impossible to a) speak to a real human and b) quickly and easily manage my package via your website. Can someone DM me to help?
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Taylor
(@TOA_Taylor) reported
@WeAreOpenreach Internet is down in BL0 0 after sighting an Openreach engineer on Park Ave, Ramsbottom. Another engineer just drove past. Reported to @SkyUK but no sense of urgency and earliest they can send one of your engineers is Friday. Can someone take a look please?
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Francesca Donaghy
(@FranD55) reported
@SkyHelpTeam I have been through every tip that you provided, nothing makes it any better. I am sure the issue is outside of my home, as my neighbours are having the same problem. I think a check on the cables is needed. Do you have a fone number that I can talk to a person?
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Sylvia Penny
(@pennysfromWales) reported
.@SkyHelpTeam Can you tell me if there is a problem in being able to access and watch Paramount+ please? We can get into the app but as soon as we try to access a programme the app crashes on the main box. This does not happen on the mini boxes. Help please!
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simon jones
(@tomjessdad) reported
@BBCBreaking I would help build a wall on the border, free of charge, can i also get a reduction on skysports for the inferior product that Scotish football is !!
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sinveins
(@nevrbIoom) reported
Internet has now gone down 5 times in the last week, you guys are a joke @SkyUK
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soph v. 9669
(@sophb66) reported
@SkyHelpTeam I have told you the issue, your next move should be to inform your tech / IT team to fix it, why should I continue paying £150 a month for this sun standard service. It’s been an issue for many months albeit inconsistent it’s not good enough
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Jill Scorer
(@JillScorer1) reported
from
Dalgety Bay, Scotland
@lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?
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Paramount+ UK & Ireland
(@ParamountPlusUK) reported
@KamranK52131374 Sorry to hear that, @SkyHelpTeam will be able to help with this
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𝕃𝕚𝕧💃
(@xoliviajayne) reported
@SkyHelpTeam Won’t let us unlink from my old account and try to make a new one with my dads email using his bank and it just connects to old one having major problems