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Sky Outage Report in Shardlow, Derbyshire, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shardlow, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shardlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shardlow, Derbyshire, England 02/21/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (48%)

    Internet (48%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Shardlow, Derbyshire, England

The most recent Sky outage reports came from the following cities: Derby, Ilkeston, Nottingham, Burton upon Trent, Loughborough, Swadlincote, Heanor and Belper.

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City Problem Type Report Time
United KingdomDerby TV
United KingdomDerby TV
United KingdomDerby TV
United KingdomDerby TV
United KingdomIlkeston Internet
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shardlow, England

Latest outage, problems and issue reports in Shardlow and nearby locations:

  • AndyGilmore_ Andy Gilmore (@AndyGilmore_) reported from Belper, England

    .@SkyUK are there connection issues in Belper, Derbyshire? No issues noted on the app. Wifi working fine but no internet connection. Can’t test the connection through the app. Internet has been down for nearly 2 days.

  • _JCMedia_ JCMedia (@_JCMedia_) reported from Sandiacre, England

    @SkySports turn the contrast down on the Forest game please!

  • kates_angell Kate Angell (@kates_angell) reported from Burton upon Trent, England

    @SkyHelpTeam hey, could I get some help on cancelling Sky TV but to keep Broadband please? Thank you!

  • Natztar13 Natalie Thompson (@Natztar13) reported from Barrow upon Soar, England

    @SkyHelpTeam is there a problem with email today? Saying server connection failed and I haven’t changed anything

  • MatthewWalne Matthew Walne CFP™ (@MatthewWalne) reported from Mountsorrel, England

    @SkyHelpTeam Tried that and still not working.

  • _DavidAshton David Ashton (@_DavidAshton) reported from Quorn, England

    Shocking customer service from @SkyUK - on the phone for more than an hour, shouted at by the staff member I’m talking, told I don’t understand. Disgraceful.

  • Pullo5 Neil Pullen (@Pullo5) reported from Sileby, England

    @SkyHelpTeam seems to a problem in North Leicestershire again, any update?

  • CarlGoddard_ Carl Goddard (@CarlGoddard_) reported from Burton upon Trent, England

    @SkyHelpTeam I managed to find the help line number on screen and phoned that. They were able to check From your end and apparently it's an external fault. You are sending an engineer out within the next 48 hours.

  • NeilNeilasher Neil Asher (@NeilNeilasher) reported from Mountsorrel, England

    @digitalmuggle @SkySports Exactly. Supermarkets would never get way with forcing you to buy three tins of baked beans, two loaves of bread and a pomegranate every time you wanted to buy a frozen ready meal, so why do TV stations force you to subscribe to buy channels you don't want to watch?

  • andyneal Andy Neal (@andyneal) reported from Belper, England

    By far the worst experience/experiences I’ve had by @SkyUK - shameful! 2 weeks+ of phone calls (14 to be precise!) and you still can’t resolve the issue. And I’ve been honest and told you that you’ve sent me an extra phone and watch!

  • coralhayward Coral Hayward (@coralhayward) reported from Hartshorne, England

    @SkyHelpTeam We’ve been trying to connect it for over 12 months I need an engineer to come & fix or just send me a new box

  • crescent80 nicola manley (@crescent80) reported from Swadlincote, England

    @SkyHelpTeam why does my sky box keep losing signal and we have to switch box on and off , also the picture keeps freezing ?

  • DarkSabers2013 😎Russ😎 (@DarkSabers2013) reported from Heanor and Loscoe, England

    @SkyHelpTeam It just means I've had to go 3 extra weeks without services from my orignial date. Not a great start to the service.

  • CarlGoddard_ Carl Goddard (@CarlGoddard_) reported from Burton upon Trent, England

    @SkyHelpTeam Hi. My internet connection is currently down. The middle light on my router is off. I've tried checking all connections and switching it off and on. Can you help or tell me who to contact?

  • MatthewWalne Matthew Walne CFP™ (@MatthewWalne) reported from Mountsorrel, England

    @SkyHelpTeam Hi, I’m trying to get Discovery + but when I scanned the QR code and entered my Sky ID the page just continually reloads and I can’t progress. Can you help please?

  • TweetFlicker 𝕄𝕒𝕥𝕥 ℂ𝕝𝕒𝕣𝕜𝕖 🎮🕹 (@TweetFlicker) reported from Ilkeston, England

    @SkyHelpTeam - hello, I’d like to cancel a Discovery + subscription I have with you. Is there any way to cancel without having to call ? I’ve tried via the D+ but it won’t let me cancel there. Thanks

  • pwyatt_bigmick Paul Wyatt 🦁 (@pwyatt_bigmick) reported from Swadlincote, England

    @SkyHelpTeam internet down in DE11

  • andredfern Andrew Redfern (@andredfern) reported from Rosliston, England

    So hard to watch @SkySports soccer Saturday. Four truly awful pundits. All seems to think by repeating themselves makes them sound clever. @JeffStelling must be gutted.

  • Pullo5 Neil Pullen (@Pullo5) reported from Sileby, England

    @SkyHelpTeam any issues reported in North Leicestershire? Our internet is down.

  • _JCMedia_ JCMedia (@_JCMedia_) reported from Sandiacre, England

    @SkySports Definitely needed help spelling equaliser.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • elliotfleisher Elliot Fleisher (@elliotfleisher) reported

    @SkyHelpTeam Hi! Just received a call claiming to be from sky technical to say I have broadband errors over the last few days. Sounded like a scam call. The number that called was 01442 392464. Can you confirm if that really was you please? Thanks

  • gutteridge_alan Alan Gutteridge (@gutteridge_alan) reported

    @SkyHelpTeam Hi having issues recording on sky q. Engineer unable to resolve interested in how this situation will be resolved Mr A Gutteridge

  • Manna_Anam Manna Anam (@Manna_Anam) reported

    @SkyHelpTeam really gutted about the service quality today! Internet Service stopped from 5 pm Wednesday as part of an upgrade, and resulted into a complete loss. Need to force myself to go to the office and ignore restrictions, because you couldn’t do this properly!

  • LordWhatley David Whatley (@LordWhatley) reported

    @SkySports This could be very expensive problem for Kell Brook. It’s a six figure fee for each pound over the catchweight limit 🥴

  • Declanlyall the bird is blue.... (@Declanlyall) reported

    @SkySports Seriously.... Are Hamiltons fans really that sad.... Latifi lad please ignore the drones, I see the great Lewis who brought "taking a knee" to respect people, shows no sign of any respect yet again, funny how its only a one way street. Hamilton should be coming out in support.

  • Est_Nov_1980 #TheDons⭐⭐ (@Est_Nov_1980) reported

    @Imc65422166 @SkyUK Move to someone else, sky are ripoff merchants. Monopolised the UK pay TV market for far to long, treat loyal customers like **** and they wonder why they leave

  • ruchillbhoy79 Tommybhoy79 🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@ruchillbhoy79) reported

    @Lord_Carson_12 @spfl @SkySports Are you really so stupid? Why would you want football matches to be played behind closed doors again? Or is it just because it's at Celtic Park 🤔.....

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    @LordDesie …along with no Premier League, no SkySports, no TalkSport, no crap commentators, no crap pundits, and football starting in the 1800’s, not 1992!

  • jemmacollins91 Jemma Collins (@jemmacollins91) reported

    I’ve always recommended @SkyUK … until now!! I’ve been a loyal customer for years. My wifi has been disconnected due to an error on their part and can’t be reconnected for at least 3 weeks. I’m disabled and a teacher and rely on my wifi for health reasons as well as my job!! 😭

  • R_jones220188 Ross jones 🇬🇧 (@R_jones220188) reported

    @SkySports Just when I was up for the old firm 😡😞 **** covid.