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Sky outages and service status in Glyn-neath, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Glyn-neath, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • The most recent signal from this area was received Aug 13, 9:28 PM GMT+1.
  • 83% Phone (83%)
  • 17% Internet (17%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Glyn-neath, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Glyn-neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Glyn-neath, Wales

The most recent Sky outage reports came from the following cities: Tonypandy, Merthyr Tydfil, Maesteg, Mountain Ash, Porth, Pontypridd, Treorchy, and Aberdare.

CityProblem TypeReport Time
Tonypandy Phone 1 day ago
Merthyr Tydfil Phone 1 day ago
Maesteg Phone 1 day ago
Mountain Ash Phone 1 day ago
Porth Phone 1 day ago

Nearby cities with recent reports

Tonypandy

1 recent signals

1 day ago
Merthyr Tydfil

1 recent signals

1 day ago
Maesteg

1 recent signals

1 day ago
Mountain Ash

1 recent signals

1 day ago
Porth

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Glyn-neath, Wales

Latest outage, problems and issue reports in Glyn-neath and nearby locations:

  • Rowlands2019
    jordan rowlands (@Rowlands2019) reported from Aberavon, Wales

    @SkyHelpTeam @SkyUK what’s going on with this internet again what a joke your company is all this money and still getting problems every other week it’s a joke I’m not happy paying £50+ a month for this crap

  • efwolf359
    alan edwards (@efwolf359) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam think it’s perfectly ok to make a customer wait three weeks for an engineer to visit to fix a totally dead skyQ system

  • the_real_Jo74
    Jo (@the_real_Jo74) reported from Aberdare, Wales

    @SkyHelpTeam @skycusterservice your internet & mobile service is down. Can you please say why and when it is likely to running again plz?

  • TravelCraig
    Craig Barlow (@TravelCraig) reported from Pont Sticill, Wales

    3 months 8 engineers and over 75 calls to @SkyHelpTeam was promised faithfully a call back to resolve the issue before 6pm today. Guess what no call back.

  • LeightonBaller
    Leighton Baller (@LeightonBaller) reported from Penywaun, Wales

    @SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.

  • swanzyjack
    Paul Morgan (@swanzyjack) reported from Gwaun-Cae-Gurwen, Wales

    @TheRealTR19 @SkyUK Still down in my area. 😩

  • timscoreboard
    Tim Powell Legacy Supporter of 40 years (@timscoreboard) reported from Mountain Ash, Wales

    Tele on for the first time today. Skysports news... **** off! Any news.... **** off! Radio... **** off! News papers... **** RIGHT OFF! Anyone who wants to talk to me about football but couldn't find Manchester on a map, let alone go to a game... **** off! Have I missed anyone?

  • david_batey19
    david (@david_batey19) reported from Mountain Ash, Wales

    @SkySports More bad news

  • RosskoKeniston
    Rossko [Finger Guns] (@RosskoKeniston) reported from Porth, Wales

    Fair play to @SkyHelpTeam, called yesterday regards to a broadband issue. They sent an engineer out today and the problem was resolved. No messing around and got a discount on my next bill. Really quite impressed 👍

  • TheRichPowell
    Rich Powell (@TheRichPowell) reported from Resolven, Wales

    @SkySports sort your red button service would like to watch the game with commentary paying more than over the odds for a poor service @SkyUK

  • edg_hx
    Big Poppa Nash (@edg_hx) reported from Porth, Wales

    @SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home

  • Marcia_Rano
    Marcia Rano (@Marcia_Rano) reported from Pontardawe, Wales

    @SkyHelpTeam my broadband has been down since 1:30am and I have to go to work I’m an hour. I need internet for my job! Please fix this!

  • JoshBakerr
    Joshua Baker (@JoshBakerr) reported from Neath, Wales

    @SkyHelpTeam why do we pay u all the money for the best internet possible and u can’t even provide a ******* service

  • Welsh19
    Stephen Squires (@Welsh19) reported from Pontardawe, Wales

    @SkyHelpTeam sort it out… it’s imperative now more than ever when we are working from home to have reliable internet!! There random outages are happening far too often and causing issue for my work and customers!! It’s just a shame I can’t get @virginmedia internet…

  • KatyElphaba
    Katy Evans (@KatyElphaba) reported from Porth, Wales

    Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.

  • CathyAn01663823
    Cathy Anthony (@CathyAn01663823) reported from Ystalyfera, Wales

    @EleriAmber @SkyHelpTeam Chris had the same problem twice last week x eventually resetting did work x

  • NettThom
    Nett 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@NettThom) reported from Neath, Wales

    Don’t bother with boring F1 anymore, Lions test still no decision and now no Super Rugby, may as well cancel @SkySports

  • gazzaboyo
    WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    @andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.

  • sarahlucking
    Sarah Lucking (@sarahlucking) reported from Ystradgynlais, Wales

    @SkyUK Not Happy!!! again the landline phone is down, works for a couple of days then goes down, found out it’s an external fault, this needs to be fixed and not for just a couple of days!!!!!

  • sgeorge0_1
    Steven George (@sgeorge0_1) reported from Merthyr Tydfil, Wales

    @SkyUK poor customer service.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • tspurs1
    sherman (@tspurs1) reported

    @cxdi55 @skytv @SkyHelpTeam Cancel get a fire stick £75 for the year

  • TheFootballDad4
    TheFootballDad7 (@TheFootballDad4) reported

    @cxdi55 @skytv @SkyHelpTeam Same with all companies, no support or discount for loyal customers.

  • stephenmcginn
    stephen mcginn (@stephenmcginn) reported

    Cheers @SkyHelpTeam I had to cancel my evening calls this evening, due to no network!!! 🤡

  • oliwilliams85
    Oli Williams (@oliwilliams85) reported

    @SkyHelpTeam you installed fibre at my parents and the landline now works intermittently and it seems to affect their mobile now. They are isolated without these. Can you help?

  • Traumaside99
    Ian Moone (@Traumaside99) reported

    @cxdi55 @skytv @SkyHelpTeam My mum's was up & she was offered pretty much the same deal, I cancelled her contract & got her a higher speed with a different provider for £21 a month. Sky asked her not to cancel & offered £26 a month for the slower speed she was already on. Told them no & moved off Sky.

  • leeburridge
    The Real Lee Burridge (@leeburridge) reported

    @SkyHelpTeam Haha even their help team has abandoned their customers.

  • FireSlugs
    FireSlugs (@FireSlugs) reported

    @cxdi55 @skytv @SkyHelpTeam Man it's 2026, use the damn internet and find your way out of paying a load. Its not hard

  • 12thcenturymonk
    Christian Holst (@12thcenturymonk) reported

    @cxdi55 @skytv @SkyHelpTeam Sky service is costly and slow. Never used to be like that. Customer service are now also awful, because a lack of understanding about consumer protection.

  • MartMart_62
    Mart Mart (@MartMart_62) reported

    @cxdi55 @skytv @SkyHelpTeam Sky customer for almost 27 years. Price jumped to £180. New customers get a similar package for £71. Only difference was I had sky Q the new one was sky stream. Tried to haggle but their best price was nowhere near the new customer price. Needless to say I start virgin next week

  • jeb_mr
    MrJEB (@jeb_mr) reported

    @SkyUK are customers going to get compensation for the outage? It has been ongoing for ages. You could give at least £5 compensation per customer.