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Sky Outage Report in Cuxton, Medway, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Cuxton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cuxton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Cuxton, England

The most recent Sky outage reports came from the following cities: Chatham, Sevenoaks, Gillingham, Dartford, Maidstone, Gravesend, Southend-on-Sea, Sittingbourne, Rochester, and West Malling.

CityProblem TypeReport Time
Chatham Internet 21 hours ago
Sevenoaks Internet 2 days ago
Gillingham TV 3 days ago
Gillingham Total Blackout 4 days ago
Gillingham Total Blackout 8 days ago
Dartford Wi-fi 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Cuxton, England

Latest outage, problems and issue reports in Cuxton and nearby locations:

  • ChalkwellAl
    Allan J Watkins (@ChalkwellAl) reported from Southend-on-Sea, England

    Dear @SkyHelpTeam you only have to do a little bit of looking around the web to find people all over the country pulling their hair out and living in connectivity hell and yet you always put up that link to ‘have you tried doing this’, my god a bit of honesty might help ...

  • Irontugboatcity
    sharman (@Irontugboatcity) reported from Crayford, England

    @SkyUK internet coming and going. Twice I’ve rung to be fobbed off with engineer will sort. Was also promised booster voucher to buy from Tesco. Not received complete joke. I want a refund and problem sorted. I’m paying enough

  • hannahdenise91
    Hannah (@hannahdenise91) reported from Sutton at Hone, England

    Moved in over a week ago and @SkyUK say it’s still going to be another 7-10 working days before we get wifi- shocking service as new customers who are now having to spend a fortune hot spotting data working from home. Calling @virginmedia today.

  • mattwebbELC
    Matt Webb (@mattwebbELC) reported from Swanley, England

    So on @SkySports that I pay good money I could watch rugby league, highlights of the cricket, efl, world match play golf or.... 2 fat ******* in thier mum and dad bedrooms playing computer games! WTF is going on?!

  • Vindictus13
    Vindictus Veridian (@Vindictus13) reported from Sutton at Hone, England

    @SkyHelpTeam We have built up excess data on our Sky Mobile Phones.. in these difficult times, is it possible to donate some of our excess data to schools, people in need etc to help support them??

  • Honeykiss
    Wendy (@Honeykiss) reported from Crayford, England

    @SkyHelpTeam Thanks I have gone through all of the steps and even tried the SIM card in a spare phone and still no signal. I will keep trying.

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    @SkyHelpTeam broadband down again!! #skybroadband

  • adamcooperwhu
    #GSBOUT Adam Cooper (@adamcooperwhu) reported from East Tilbury, England

    @rushymanondrums @SkySports Aside of your strange and inaccurate breakdown of the games events, West Ham Utd won ugly last night. Something teams pushing for European football have to do and something Bielsa’s Leeds will never do as they are far too naive. Running around like maniacs isn’t always effective

  • segmasonagm
    Seg Lark ( Mason ) (@segmasonagm) reported from Southend-on-Sea, England

    @SkyHelpTeam yet again your service has gone down I’ve just upgraded & can’t use my wifi at all for work. What are you going to do about this

  • Honeykiss
    Wendy (@Honeykiss) reported from Crayford, England

    @SkyHelpTeam hi we are in Erith DA8 and no mobile signal since very early this morning, website says issue has been resolved but still no mobile signal? Have rest phone etc thanks

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    @SkyHelpTeam trying to cancel subscription but it’s impossible, 40 mins on hold, chat is busy and can’t email please advise

  • HeyYouItsCorrie
    HeyYouItsCorrie (@HeyYouItsCorrie) reported from Rochester, England

    @suziqvk @SkyUK Uh oh that sucks 😪

  • tgloughnane
    Terry (@tgloughnane) reported from Gravesend, England

    Who else thinks that @SkyUK are using Covid as an excuse to not talk to people and allow customer service to get even worse?

  • elaine_leggatt
    Elaine Leggatt (@elaine_leggatt) reported from Crayford, England

    @SkyHelpTeam Have not even started contract and already under stress by you not doing what you assured would happen. Moving is stressful during a a pandemic and already you have let us down . Not impressed, 1 1/2 hours trying to sort only to be told I need to sort it myself.

  • Irontugboatcity
    sharman (@Irontugboatcity) reported from Crayford, England

    @SkyHelpTeam Contact options ie I ring you. Deal with your appalling automated service. Next time I ring I’m cancelling

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @SkyUK have closed my complaint without even speaking to me. What?

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @SkyUK the advice from SKY “help” is “call sky complaints” ... why don’t SKY complaints call me as they said they would???

  • therealVL
    TheRealVL (@therealVL) reported from Rochester, England

    @SkyUK absoloutly disgusting service. Previous customer explained all i needed was to be reconnected. My phone line is a mess wires hanging out my wall with a socket half broken no broadband no phone and no TV AN JUST BEEN LEFT WTF!

  • MichaelJRoots
    Michael Roots (@MichaelJRoots) reported from Hadlow, England

    @SkyHelpTeam Am having problems with the router connecting to the internet.

  • actingtechnique
    karen hebden (@actingtechnique) reported from Rochester, England

    @SkyUK @SkyHelpTeam our broadband is down in Strood, Medway. Online teaching and lessons from home. Need it back up ASAP please!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • sbjblair
    Stephen Blair (@sbjblair) reported

    @SkyHelpTeam Ta. Gone through those steps and it says to call however doesn't provide a never to call

  • emma_aye
    Emma Cadden (@emma_aye) reported

    @SkyHelpTeam Morning - one of them has, but there is no longer a sky ID linked to the account so I get another error when I try to get it through that account. I tried another email address that definitely has never been used and get the same error previously mentioned.

  • emma_aye
    Emma Cadden (@emma_aye) reported

    @SkyHelpTeam Hi - I’m trying to organise broadband/tv for my new flat, and keep getting a screen saying I’m already a customer after entering my details. I’ve never had sky - is there a known issue with this?

  • yorkmikey1
    yorkmikey (@yorkmikey1) reported

    @BrettStorey73 @SkyUK I have the same problem and ihave super fast fibre bollocks ,my mini sky q keeps cutting out its well annoying

  • kathyahfid
    Kathy Ahfid (@kathyahfid) reported

    @SkyHelpTeam I feel tired and hopeless and I was on the verge of tears over the phone with your customer service team yesterday (and for almost everyday for a month beforehand).

  • valleyboy1977
    KEVIN JONES 🌈 (@valleyboy1977) reported

    Sky Q sound drop out seems to be an issue with loads of people on Sky Forums but @skytv @SkyUK @SkyHelpTeam seem to know about the issue but are ignoring it #Rubbish

  • bozzy4
    me (@bozzy4) reported

    @SkyHelpTeam I think I require the latest sky hub. I have superfamily broadband, but connectivity is a major issue

  • PerryBrennan
    Perry (@PerryBrennan) reported

    @SkySports What a stupid article lol

  • sbjblair
    Stephen Blair (@sbjblair) reported

    @SkyHelpTeam I got an email at 5am today all working. However not working at all. Tried to call through but being told offices are closed and lined open at 7am. It's now almost 9am. Help would be welcome.

  • Blaynoh29
    Blayne Johnston (@Blaynoh29) reported

    @SkySportsNews So this was totsl bullshit going by his interview today. Poor poor by skysports