Sky Outage Report in Cuxton, Medway, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cuxton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cuxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (66%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cuxton, Medway, England
The most recent Sky outage reports came from the following cities: Sevenoaks, Maidstone, Chatham, Canvey Island, Gillingham, Longfield, Gravesend, Dartford, Southend-on-Sea, Rochester and Stanford-le-Hope.
| City | Problem Type | Report Time |
|---|---|---|
 Sevenoaks |
TV | |
| Maidstone |
Internet | |
| Maidstone |
Internet | |
| Maidstone |
Internet | |
| Chatham |
Internet | |
| Canvey Island |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cuxton, England
Latest outage, problems and issue reports in Cuxton and nearby locations:
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Wendy Hall
(@Wendyjhall) reported
from
Corringham, England
Sort it out please @SkyUK No wifi since last Friday, meant to be upgraded to Superfast as WFH. No courtesy calls, keep having to chase. Absolutely unacceptable service. Today first time we had a call back from complaints dept. Engineer investigating tom they say..#BelieveInBetter
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Sue Adams
(@sue_adams_) reported
from
Higham, England
@SkyHelpTeam i got a new sky tv service in December as part of your refer a friend promotion. The person who referred me received his reward I think in February but no sign of mine. I understand you are only answering emergencies during covid times, but how long should I wait???
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Dartford Town
(@DartfordTown) reported
from
Dartford, England
@liamtjones1991 @rnattF @SkySportsPL @SkySports Codswallop! If Warwick Davis had been in goal he still would have towered 3 feet over the bloke on the floor. The keeper had a perfectly clear view, it's just another case of the VAR technology being let down by the idiot joy in charge of it.
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mArk of the Covenant
(@markycatton) reported
from
Sutton at Hone, England
Why does your downloadable content change availability on a daily basis @Virgin. Really is poor service and one of the many reasons I won’t move form @SkyUK
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Phil Leivesley
(@pleives) reported
from
Sutton at Hone, England
Hi @SkyUK. My original offers have now ended and I’m paying about £40 per month more than I would be if I was a new customer. I’d like to resolve this but no phone number I can find works, and it doesn’t appear to be easily done online. Can I actually speak to someone?
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James Beckley
(@mrjimbecks) reported
from
Sutton at Hone, England
@sparkloaf26 @SkyHelpTeam Apparently means an issue from the outside into our hub.
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David Butler
(@davidbutleruk) reported
from
Dartford, England
@SkyHelpTeam Hi, I’m no longer a Sky Customer and unsubscribed to your mailing lists, I’ve also emailed to request no more marketing a few months back but I’m still getting post every few weeks.. Can you please help?
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Josie 🙋🏻♀️
(@josienett) reported
from
Rochester, England
@SkyHelpTeam hi! We've had problems with our Internet all day today and the built in 'how to fix it, hasn't. Any help would be much appreciated.
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Pip Perry
(@PipPerry1) reported
from
Sutton at Hone, England
Come on @SkyUK impossible to speak to an actual person & when you do they assure they will help and say I’m just transferring you to confirm & you hold for 27 minutes 4th attempt to sort out my bill since May .. #notgoodenough
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Daniel Dean
(@DanielVDean) reported
from
Gravesend, England
@SkyUK @SkyHelpTeam My phone line is dead and your online guide never resolved the issue. Please advise on my next step?
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@SkyHelpTeam shocking service today from sky. Can’t even speak with someone to resolve. #shambles
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tristan downes
(@tattooedchef87) reported
from
Crayford, England
@SkyUK you are the worst internet providers i live in Bexleyheath. the box never works the internet constantly not working and you charge nearly 150 a month for what you dont answer or are helpful in your call helpline your a joke of a service furious cant even get work done
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@SkyHelpTeam Hi my sky hub been playing up for a few days now so I just run a test and it told me there’s a problem and to ring number. When I ring number tells I have to be alligible but I’m not so not sure what to do
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Jordan Davies
(@jordswbu) reported
from
Sevenoaks, England
@SkySports ******* hell what a bunch of sad goons in these comments having an issue with players taking a knee 🥱
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Sean Calvert
(@seancalvert1) reported
from
Southend-on-Sea, England
@SkyHelpTeam The internet keeps dropping out here in Leigh on Sea. Any known issues?
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Carl Lanaway
(@CLanaway1) reported
from
Gillingham, England
@SkyHelpTeam I am having trouble downloading anything to my sky q box, it’s just not working at all?
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pete
(@shade1964) reported
from
Ditton, England
@SkySports @England Yes too slow and simply not good enough but unfortunately neither is Gareth Southgate !!!
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Catherine Gray
(@CllrGraySW) reported
from
Sutton at Hone, England
@SkyHelpTeam My old Sky Q remote stopped responding, so you sent me a new one. I can’t get the new one to work. The ? button makes the red light come on, but that is it and reset etc hasn’t worked. How do I fix this please?
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Volumiser_AFC
(@Volumiser_AFC) reported
from
Sutton at Hone, England
Don't get stressed by @SkySports pundits and their bias. Just drink their tears with a smile on your face. Bit disappointing that @9smudge can't help but put the boot into the club that made him, but some ex pros are like that. We savour their bitterness and move on.
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Chris Pipe
(@cpipe70) reported
from
Halling, England
@markking147 @SkySports I’ve had the same issues dude ...
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne Shaw
(@JoanneS02494355) reported
@SkyHelpTeam I’ve spoken to them already. I’ve had confirmation delivery was supposed to be today. Mobile help team was as much help as a chocolate teapot-none at all.
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prophotographypicture
(@JackEd84283152) reported
from
Birmingham, England
@SkyHelpTeam @goonersteve21 Terrible customer service
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Sandra Holbrook
(@SandraHolbrook) reported
Just called @SkyUK @SkyHelpTeam to renew my contract as offers are coming to an end. After 30 years loyalty my bills are still looking to increase £30 to what they are currently? Wasn't the best customer service on the phone....can #Sky #Twitter team help at all? Thank you
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Gerard Donaghy
(@Gerbatov) reported
@SkyHelpTeam Hi Sky. I had to cancel a Glass order recently (it has since been re-ordered on a new account). How long does it typically take for the £10 upfront fee to be refunded? It was cancelled this past saturday (19th). Thank you
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Nick Charlick
(@NickC_1990) reported
@SkyHelpTeam hey guys, just a quick one. I’m in the fastest broadband package for my area. Says j should be getting a minimum of 57 mbs download. It’s been running slow recently. I’ve just done a speed test, and I’m only getting about 22mbs. Any reason for this? Thanks.
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@MUFCThoughts
(@MUFCThoughts0) reported
@SkySports I hate that in the modern day it's not the player who is blamed for not being up to standard, never takes any responsibility himself
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Ben Norcutt
(@BenNorcutt) reported
@SkyUK your broadband and teams are a complete and utter farce unable to actually solve problems with consistent poor internet service absolute waste of my time speaking to anyone as they never actually do anything
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Gerard Donaghy
(@Gerbatov) reported
@SkyHelpTeam There was an issue and it didn't even reach the dispatch stage. It had to be cancelled and re-ordered (which it has been). But the account that the refund will be going to, will be closed soon and I was just checking how long that may take. Within 45 days is grand, thank you
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JJJ
(@JJJ3507) reported
@SkyHelpTeam wen I tried watching the F1 last wknd from my phone over the SkyGo app I was constantly thrown up an error code. I've a sky mobile phone account, is this a know issue? I was trying to watch over 4G.
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Kelly Waddle
(@thepinktiff) reported
@SkyHelpTeam Hi I cancelled my tv subscription after I got sky glass tv, but my account is in credit of £50 which I still haven't received this back. Can you help?