Sky Outage Report in St. Stephen, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in St. Stephen, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Stephen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near St. Stephen, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Enfield Town, Harrow, Luton, Harringay, Hemel Hempstead, Wembley, Barnet, Hampstead, Stanmore, Camden Town, Ruislip, Wood Green, Muswell Hill and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near St. Stephen, England
Latest outage, problems and issue reports in St. Stephen and nearby locations:
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Zar Nicholson 🧡💙💛
(@ZarBeck26) reported
from
Luton, England
@SkyUK Why am I still waiting an hour after Kieran in your technical team promised to call me to assist with my broadband - and this was in response to a complaint !!! Very pee-poor customer service which you wouldn't get with a competitor !!!! Swift action now required please !
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Penny Joyner-Platt
(@Penny_Joyner) reported
from
Hatfield, England
@SkyUK We’ve been on the phone with you for an hour and you still can’t send an engineer until 20th!!! Can you improve the phone call service if I PM you as this is disgraceful. No TV for a month if we have to wait till then!
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Taimour
(@Taimsss) reported
from
London Colney, England
@SkyHelpTeam The solution to having issues with my sky box is ph upgrade to sky Q and pay us more monies. Absolute terrible service!
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Sala
(@Salajayne) reported
from
Borehamwood, England
@SkyHelpTeam bloody ridiculas I've spent litterally hours on your FB trying to sort out a constant problem that's even effecting the movie channels now... You sent engineer to me Friday but problem isn't solved yet you expect me to pay for engineer and for my sky ..
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David Harley
(@sharkbaitza) reported
from
Hemel Hempstead, England
@SkyHelpTeam It's quite simple really. I have sent a message to you on your mysky app and if Sky is not working by COB Monday, you can collect your boxes on my pavement. Skyq makes Lotus notes look good!
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Andy Simm
(@andyjsimm) reported
from
Radlett, England
@SkyHelpTeam @SkyUK - feel so let down by a multi billion pound company who clearly doesn’t care about customer service.
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dhuncho | on bouge ™
(@asapdaph) reported
from
Barnet, England
@SkyUK fix your broadband speed
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Penny Joyner-Platt
(@Penny_Joyner) reported
from
Hatfield, England
@SkyUK still no service on my TV 2 weeks on! Useless!!! Thank god for Smart TV so I’m not missing everything on @LoveIsland
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Sala
(@Salajayne) reported
from
Borehamwood, England
@SkyUK I can't be doing with sky anymore.. had satellite issues for past month.. and just ended up with a rude person at end of phn who refused to think it was box or dish.. and paid for a movie and dvd over a month ago and still no dvd yet I got charged for it.. going elsewhere I think
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dhuncho | on bouge ™
(@asapdaph) reported
from
Barnet, England
@SkyUK I actually don’t want to hear it, because we upgraded to fibre optic to receive piss poor internet
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Andy Simm
(@andyjsimm) reported
from
Radlett, England
@SkyHelpTeam @SkyUK - just wasted another hour of my life on the phone. Sky do not want to help. Sky do not want to fix my problem. Sky do not care about me, or my 12 years of loyalty. I have been treated appallingly. All I want is for my faulty Sky Q silver box to be replaced..
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Mazi Pita®️ 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@SkyHelpTeam I have done this. I was on the phone to resolve this 2 days ago with someone from your office and I was told to reset my router. The problem started again.
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Andy Simm
(@andyjsimm) reported
from
Radlett, England
@SkyHelpTeam @SkyUK - transferred from BT fibre to Sky fibre around 3 weeks ago. My broadband speed has never met the agreed ‘normal’ level (77MB) and is generally in single figures - virtually unusuable. Sky diagnostic test is fine, and on BT I was always getting 60MB plus. Help
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Jack ⚒ Bilyard
(@JackBilyard1994) reported
from
Welwyn Garden City, England
@MuhammadZararZ1 @SkyCricket @SkySports Never seen so many cliches used in one paragraph 😂
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Mark Roche Photography
(@MarkRochePhoto1) reported
from
Barnet, England
@MCSnapper2 @SkyUK Sorry lady just seen your tweet. I think your right too I have to cut mine down..
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David Harley
(@sharkbaitza) reported
from
Hemel Hempstead, England
@SkyUK seriously, you automatic phone system is diabolical! I'm on the verge of cancelling my sky so I never have to speak to it again
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Russell smith
(@Russltfc) reported
from
St Albans, England
@jazzanovaboat @SkySports @Aggerscricket Great shout, it’s always slightly delayed so I never bother
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Harry
(@hjpinnock) reported
from
Potters Bar, England
@SkyHelpTeam I’m aware of this but I didn’t actually go through with the deal, I just had a couple of deals in my basket deciding which was the best one. I closed the tap and never agreed to proceed with anything
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Dermot Wickham
(@HertsTimelord) reported
from
Radlett, England
@prickettboy3 @premierleague The market determines what consumers are willing to pay to watch live football. If the @SkySports price was too high for fewer matches, then presumably customers can cancel.
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♛ Tamsin Rose ♛
(@tamsincallan) reported
from
Camden Town, England
@SkyUK my viewing card is messed up I need a new one and your automated phone service is crap
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rory
(@frank_carew123) reported
@SkyHelpTeam I’ve an on going complaint, you say you’ve tried to contact me in an email which I doubt, now I have to contact you back. You lied to me when you said SkyQ would work in my flat, it crashes constantly. You’ve failed to deliver your contract to me for 18 months
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Barry Neaves
(@Consulting_SAP) reported
@SkyUK great service delivering my new box within 24 hours of reporting fault. you had said 3 working days. what was not good was not telling me so i could be prepared and have the old box ready! as the delivery driver was standing there, he has now left with my viewing card!
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Tom Matthews
(@bckstgetom) reported
@SkyHelpTeam You have phones that can dial outbound no? Given you provide this service to millions....
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam Hi, I was just wondering if your tech team made any progress with Openreach regarding improvements to the existing copper line on our estate? @OpenreachHelp are taking no responsibility (as usual...), but it's their network that's causing the slow speeds.
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Saam Hamidi Watts
(@saamac) reported
@HarrisonHolland @virginmedia ********* mate, happened to me last year so sacked them off and bargained a saucy deal with @SkyUK .. will never go back to them, always a nightmare to deal with. Hope you get it sorted 👍🏼
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MU97
(@MU19_97) reported
@ABowers1990 @DanielPearse14 @SkySports Ofc they can but none of them lasted long as a champion in the heavyweights especially the crap ones like Cunningham
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Mike
(@gymmike_) reported
@SkyHelpTeam My issue being I get a notification weeks ago through the the my sky app asking me to renew my contract and keep my payment the same. Which I did. Now bill increases hugely, and apparently nothing you can do? Maybe leaving is the best option.
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James Sharp
(@SHARPY2402) reported
@SkyUK: your package expires 16th march..theres plenty of options avalible to you..contact us 10 days prior if you wish to cancel your service Me: *looks at email* theres one option avalible to me.... Rings sky.... We cant discuss this until 26/27th feb... Ah, great.
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Rod Danes
(@RodDanes) reported
@SkyHelpTeam Unfortunately I can’t do this because it’s my friend who has the problem and he cannot get online to check. So I gave his post code. When I click the link you gave it automatically checks my own broadband
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Claire
(@Cmwhit85) reported
@Hurrikeen @SkyHelpTeam Just seen someone else say its a BT fault and they will try to fix within 6 hours. I'll send you my bill 👍