Sky Outage Report in St. Stephen, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in St. Stephen, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Stephen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near St. Stephen, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Harringay, Stanmore, Hemel Hempstead, Uxbridge, Enfield Town, Wembley, Hampstead, Barnet, Camden Town, Luton, Watford, Northwood, Hertford and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near St. Stephen, England
Latest outage, problems and issue reports in St. Stephen and nearby locations:
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@SkyHelpTeam I can’t watch live tv or recordings. I’ve just reset the q mini so waiting to see if that sorts it as network connection is all good.
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James
(@JamesHow8) reported
from
London, England
@SkySports They say anything to stay up and get lots of money,,,, but if they Finnish all the games there down 😋😋😋😋😋😋
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@SkyHelpTeam Nope didn’t work so maybe an issue with the main hub which I’ll check in a few minutes when my son has stopped watching something.
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WHISKY P
(@WHISKYP3) reported
from
London, England
@BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.
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Paul Cooper
(@paulc_66) reported
from
Hemel Hempstead, England
@premierleague clubs are willing to 'consider' finishing the league if relegation is cancelled. No problem but only give the bottom 3 parachute payments and TV money that they would get in the @efl. This will give everyone something to play for on @skysports.
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Kimberley Bliss
(@obsessedkim) reported
from
Barnet, England
@SkyUK @SkyWitness I’m nearly at the end of @GoodDoctorABC season 3 and I woke up today to find you’ve removed the whole season!! 😢 In these times a good binge watch is all a girl has. I want to know what happens! Please help! #sky #TheGoodDoctor #skywitness #skygo #sos #help
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Oliver Feldwick
(@felderston) reported
from
London, England
@SkyHelpTeam It says no known issues but I just got a text saying there were issues
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff
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Andy Porter
(@redportyno7) reported
from
Amersham, England
@AndyWestlake Westy, feel your pain...same for me too @SkyHelpTeam, yesterday (and now but not working!) felt like I wasn’t able to stay connected for longer than 30 mins
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@SkyHelpTeam Hi. Nope still not working although all connected and broadband WiFi working. Happening on both q mini boxes.
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Sam Johnson
(@BigSammyJ) reported
from
London, England
@SkyHelpTeam @SOTONYE_ It would be useful if you updated that page, as multiple people have said. It's been a while now, and that page reports no issues, which is clearly not the case.
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Robert Rams
(@RobertRams1) reported
from
Barnet, England
Amazing tech support from @SkyUK this morning both online first and then on the phone. How customer service should be done!
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Gordon Nixon
(@gnixon88) reported
from
London, England
@Beryl_the_peryl @PositiveLad @enterjamesment @SkyUK **** off troll. If we wanted your opinion we would go to Wetherspoons and ask you for it.
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Need help with possibly upgrading my internet package as speed is too slow to be working from home. I have looked online but want to speak to someone to find out how this affects my package @SkyHelpTeam
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Devesh Mangtani
(@DeveshSport) reported
from
Camden Town, England
@SkyHelpTeam Our Sky Go Extra suddenly stopped working and I can't find an option to activate or check it online. Help please!
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
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ME
(@the_chelski_ger) reported
from
Hemel Hempstead, England
@paulmc02 @SkySports **** knows , yeah hearts 4 points from safety with 24 points to play for so every right to be fuming. Guess no way to please all
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tee L
(@Tee1502) reported
@SkyHelpTeam Why can I never get a real person on your Help chat? Waiting 2.5 hours so far and same previous day??
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Sophie Hammond 💙
(@sophagemcmuffin) reported
@SkyHelpTeam my paramount plus subscription failed on 05/03 as I have a new debit card - I’ve updated the details. Will it take the missed payment? Your online help is useless!
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𝕋𝕠𝕓𝕪 𝕄𝕒𝕤𝕤𝕠𝕟
(@Vikkelspies) reported
@SkyUK “Award winning customer service”??? My wife ported her mobile number to Sky on 19th January. You botched the port making her number completely unusable, then took 6 weeks to fix it. Every time I called for an update I was fobbed off with excuses. Pathetic!
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Simon
(@Simon_wwfc) reported
@SkyHelpTeam Hi, can you please tell me when I call customer services from the UK, which location or locations are they based in? Many thanks
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kings33ker
(@kings33ker) reported
@SkyUK The bad internet in the UK 🥹🥹🥹
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Susanna Hanley
(@hanley_susanna) reported
@SkyHelpTeam never had such a difficult experience as I have with customer services today! Can't download any on demand content at all, I had already been through the steps on your app/ website. The person I spoke to was rude and kept speaking over me. I'm still no further!
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David Battson
(@DBattson) reported
@SkyHelpTeam I have Sky Q on a new build estate that uses a communal dish. We had a power cut a couple of days ago and now some channels have no signal. I have no idea who manages the dish - can you help? (Have tried resetting the box).
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Chris
(@theChr15pyONE) reported
@SkyUK Can’t at the minute as the app link freezes and doesn’t allow me to proceed. Could do with a little help please…
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Sarah Clarke
(@_PrincessClarke) reported
@SkyHelpTeam hi you have increased my broadband cost by £10 a month..you have included sky boost without asking me…I live in a 1 bed flat…I don’t need boost! Can’t remove it on the app or in my account. Help please.
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Lulu Cuckoo
(@lullabelle80) reported
@SkyHelpTeam @SkyUK Something is wrong with the Netflix app on Sky Q. It simply will not open, on googling the problem it seems it’s not just me and is happening to others lately. Can you tell me what is being done to fix this? #Netflix #sky