Sky Outage Report in St. Stephen, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in St. Stephen, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Stephen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near St. Stephen, Hertfordshire, England
The most recent Sky outage reports came from the following cities: Harringay, London, Stanmore, Enfield Town, Edgware, Hemel Hempstead, Northolt, St Albans, Barnet, Camden Town, Luton, Hampstead, Welwyn Garden City, Watford and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Harringay |
Internet | |
| London |
Total Blackout | |
| London |
||
| Stanmore |
Internet | |
| London |
Total Blackout | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near St. Stephen, England
Latest outage, problems and issue reports in St. Stephen and nearby locations:
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam an update (although I’ve had no response from you)… the 3rd person I spoke to yesterday, later on, resolved it, easily! Which is a very satisfactory result, of course, but still worrying why 2 people earlier (one in retentions) told me they could offer no solution!
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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🟣ŇⒶ𝐧𝕒 ｍค𝐑ᶠ𝐨 🇬🇭
(@Mr_Unique_Voice) reported
from
London, England
@SkyHelpTeam Still having issues....
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I understand that. So again…is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out! I seem to be stuck forced to pay with on options at all to stream?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam spoke to support earlier as scaffolding has temporarily stopped my satellite signal. They suggested that I cast Sky Go to my TV but, whether by casting or HDMI, I get a message that “playback is not allowed on external displays” when I try to play anything. Help!
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Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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NS Footprints
(@nsfootprints) reported
from
Barnet, England
@SkyUK my sky tv has been showing no satellite signal for the past 12 days. New contract was agreed and post agreement sky increased the prices. I have tried to call sky customer services serval times and keep been on hold and eventually getting disconnected. Can’t get no help!
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Martin Watson
(@killawat) reported
from
Luton, England
@SkyHelpTeam had a problem with my order. Spoke to someone yesterday. Cancelled old order and created a new one. My sky app is still showing old account number and I can't change this. When will systems update?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks. Enormous confusion at Sky as 2 separate calls failed to give me the answer you gave! So is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out!
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Jeff Salmon
(@JeffSalmon) reported
from
Camden Town, England
@SkyUK I just gave up and have decided to stay with the **** service that I get at Virgin. What a pity. I was actually quite excited about getting away from Virgin because for the past five days the immediate postcode has been without service. Don’t say I didn’t try…Jeff
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John PP Hunt
(@jpph10) reported
from
Barnet, England
@SkyHelpTeam That's five times the internet has gone down in EN5 today. It was out for 1.5 days last week. What is the problem?
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Tony Jacobs
(@TonyJacobs_) reported
from
Camden Town, England
@SkyHelpTeam really unhappy the terrible service my 83 year old disabled mother is getting from Sky - she switched to your broadband and phone only to be told that her phone in each room and personal neck alarm that she relies on now won’t work and no way of working..Shameful
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough
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coll
(@leecoll15) reported
from
Hemel Hempstead, England
@SkyUK why is it so hard to contact your customer service team? You have been taking money for sky glass since Feb and I don’t have it !!! #CustomerService #customersupport #bad
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Abbie F
(@AbsterNash) reported
from
Watford, England
@SkyUK urgent help required. Cannot get thru to anyone at Sky and have been sent 1 date via chat and a different date via email. Need to get thru and cannot.
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𝕾𝖍𝖆𝖗𝖎𝖖𝖚𝖊 Nomani
(@azrauk) reported
from
Borehamwood, England
@RifatJawaid @SkySports @ICC So after £18 a month you still have to shell out more to watch this ? Sky is having tuition from Ms Sitaraman it seems. Utsav is not free ? Never seen it though, not interested.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks, what can I do? You don’t allow me to cast Sky Go. Although I have broadband, the box stops after a few days? And you won’t give me a rebate for loss of service? So unless I pay for someone to move my dish, I have to pay you for nothing for a month & you have no solution?
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Martin Watson
(@killawat) reported
from
Luton, England
@SkyUK I am a new customer. Scheduled installation for the day after I move into my new house. Move has now been delayed significantly, possibly a couple of months. Is there a number I can call to discuss options?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I have another question… I was told on demand, catch up & recordings will continue to work while there is no satellite signal. Now I read people saying those services also stop after a couple of days. Which is correct? I have broadband so no reason those should stop? Thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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jimboUTO
(@JamesOwl2006) reported
@bose__man @SkySports Never said he wasn’t
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Sarah Hembrow
(@Sarahembrow90) reported
@SkyHelpTeam Yep. They either told us to get a credit card or cancel the account. So we cancelled and went elsewhere. Not everyone has a credit card...
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yvonne cassidy
(@Ycassidy7) reported
@SkyHelpTeam hey just wondering if someone could help do I need to activate the sim because its an new contract agreement or will my old sim be fine just because it’s two different monthly payments
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Kirsty Young
(@Epic_Kirsty) reported
@SkyHelpTeam just a quick query. Can you explain to me how I can take out a full TV/calls/broadband package on an 18 month contract via live chat in 10 minutes, but am unable to cancel said package via live chat as retentions staff won't cancel packages 🙃
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EFM
(@EFM_1) reported
@SkyHelpTeam Very poor service! 07 April phoned #SkyProtect re signal loss 13 April before an engineer turns up, assesses satellite dish, takes pictures but says 2 man team is needed! @SkyUK phoned later & say 1st available repair slot for 2 man team is not until 27 MAY! 1/2
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Sarah Hembrow
(@Sarahembrow90) reported
So, @SkyUK will only let you turn off parental controls on your mobile account if you have a credit card to prove you are over 18. Despite the fact that there are A LOT of ways to prove your age, you either have a credit card, or cancel your account! Utterly ridiculous.
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Kirsty Young
(@Epic_Kirsty) reported
@SkyHelpTeam Also, I'm deaf, and your accessibility options are horrific. I just need Sky to know that they make me feel like I'm not even a whole person, I'm condescended by agents regularly. I've self harmed through pure frustration with this issue. It's not a joke.
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Putney11
(@Putney111) reported
@SkyHelpTeam Is Sky TV Down? Can't Watch Any Channels / Movies...
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Barry C
(@condo007) reported
@SkyHelpTeam Yep great, so my options to cancel and go elsewhere pls?
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helen desmond
(@helendes) reported
@SkyHelpTeam I don’t understand why you cannot call me?? Can you give me the number to cancel all services?