Sky Outage Report in Muswell Hill, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Muswell Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Muswell Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Muswell Hill, Greater London, England
The most recent Sky outage reports came from the following cities: Hounslow, Southwark, London, Northolt, Harringay, City of Westminster, Barking, Waltham Forest, Hackney, Tower Hamlets, Newham, Ilford, Isleworth, Wembley and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Muswell Hill, England
Latest outage, problems and issue reports in Muswell Hill and nearby locations:
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Isabella Gaiotto
(@IsabellaGaiotto) reported
from
London Colney, England
@SkyUK don’t want to tell customers the amount of cancellation fees in case of early contract termination!! They will then charge what they want. NO TRANSPARENCY!! They lose a customer over this! Disgusting!! #sky broadband
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Ian Wright
(@Ian_W_Wright) reported
from
Hackney, England
Apparently @SkyHelpTeam / @SkyUK can’t help. Here HOURS later still trying to access the chat feature. 🙄
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TheSpainTrain
(@TheSpainTrain) reported
from
Lambeth, England
What ******** is this new @SkySports app all about? How do I get the old one back?
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Siân Rilstone
(@SianRilstone) reported
from
Wandsworth, England
My @SkyUk broadband dropped out for several minutes three times during my #NHS virtual clinic today. Do you know what’s more difficult than doing a virtual clinic without internet? Complaining or getting help from @SkyHelpTeam (1/2)
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Ian Wright
(@Ian_W_Wright) reported
from
Hackney, England
Maybe @SkyHelpTeam can help?
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Julie
(@JulieMelvinator) reported
from
Walthamstow, England
@SkyHelpTeam Can’t get my broadband to link to the telly. Have got a new hub and set it up fine first of all, now it’s not linked and it won’t link help please. Since the new hub can’t even use my printer 😫
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Hayley Kenny
(@hayleykenny) reported
from
Lambeth, England
@OpenreachHelp hi I reported a problem on Monday lunchtime - we have no internet connection and it’s an external issue according to @SkyHelpTeam - when will someone arrive? I work from home and haven’t been able to do so for FIVE DAYS
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Ian Wright
(@Ian_W_Wright) reported
from
Hackney, England
Hey @SkyUK - I’ve been “connecting” to your online chat for 45 minutes now. Any chance of speaking to an assistant? I’m certain if I was signing up ro your service I’d be straight though to someone.
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Basheer Khan
(@BashWords) reported
from
Wandsworth, England
Imagine the outcry if someone made a sob story about a poor little German girl in occupied France during WWII. Well that’s exactly what @SkyUK has done with @TheSecretGarden and Partition. The opening scenes are a literal whitewash 😡
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sophie b
(@phiebramley) reported
from
London, England
@StewartTaylor92 @SkyHelpTeam My down load speed is at 0
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Brooke
(@brookejfowler82) reported
from
Loughton, England
@SkyUK i am disgusted at the service i have received. Spent 4 hours on phone 2day. Both myself & husband are both keyworkers with 2 small children. Left with no tv at all!! Been told by manager we won't have an engineer until 3rd Dec!!!
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Phil
(@phil_cullum) reported
from
Eltham, England
Who designed the new @SkySports app, absolutely useless, slow , cumbersome, hard to navigate. Bring back the old one.
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam need help with the download speed of my internet
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Andrea Gillis
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam my internet connection is shockingly bad. I upgraded to your fastest broadband service in May when I moved and it’s worse than any package I’ve ever had with you or any other provider. Can someone get in touch to help me sort this out? So hard working from home!
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Ian Wright
(@Ian_W_Wright) reported
from
Hackney, England
Hi @SkyUK / @SkyHelpTeam - in the 5+ years I’ve used your ATROCIOUS service, not once has there been a period where it hasn’t been constantly painful, from clunky TV services to appallingly slow internet speeds despite being on the top package possible AND paying through the nose
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers
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Yair Spitzer
(@yairspitzer) reported
from
Barnet, England
@SkySports what have you done to the #skysports app? Completely ruined what was a great app. Too slow, terrible user interface and difficult to navigate. What a poor customer experience. I am sure you can do better than that !! If you can’t - DM me ... can help make it better!
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Simon
(@SimonPrindy) reported
from
Richmond, England
@SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!
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⚒️🎄 Edgware Baubles 🎄 ⚒️
(@KillerHeels_UK) reported
from
Barnet, England
It's So-Fal you idiot commentator! Not soo as in poo. @SkySports
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Randolph Ham
(@RandolphHam79) reported
from
Hammersmith, England
@SkyHelpTeam @OpenreachHelp engineer scheduled. However it's not the first time having problems with #skyBroadband since September. It's the 4th and it is just #ridiculous. I work from home and I cannot do anything. Besides you will not compensate the distress and extra mobile data purchased.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Haines
(@Hainesyboy) reported
@bwollox @SkyHelpTeam Mine kept doing the same. I cancelled ( bought it 6 times in all) and then started again from main screen. You can’t just order by pressing record like you usually can. Massive pain in the arse. It’s not like I pay Sky hundreds a pound a month for the service either!
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Marco Bettosi
(@MarcoBettosi) reported
@gazstandeven @skytv @SkyHelpTeam Just spoke to customer service. Apparently loads of people ringing them and their are issues with the purchase and stream. Not looking good.
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ellie
(@ellie28467296) reported
@SkyHelpTeam my sky multi screen is not working it says I do not have the subscription but I do! I have private messaged already. Thanks.
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Jake Browning.
(@Browboa) reported
@SkySports bought the boxing tonight 26 pound and it’s not working on any of my devices just a loading circle on all of them and all of them are all up to date and been trying since 6 o’clock thanks a lot 👌 what a waste of time and money worse service I’ve ever used.
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Matthew
(@MattOfHulleys) reported
@bedworthbcfc @SkyHelpTeam Damn looks like sky q then..
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pheebs
(@_Pheebus) reported
@SkyHelpTeam i've cancelled the order and re done it numerous times and it's still not working???
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Matthew Procter
(@MatthewProcter_) reported
@SkyHelpTeam Android. I've just uninstalled and reinstalled the app too. No good. I've checked twitter and I'm not the only one having the issue.
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James Thomas
(@James01Thomas) reported
@AshQuest_L @SkyHelpTeam Happening to me too. Only on main profile, other profiles work fine so clearly not “the internet experiencing issues”
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Jake Heasman
(@jakeheasman) reported
@TheMightySteve @SkyHelpTeam Charging people £26 without the option of UHD is pretty poor.
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Ryan Thomas
(@RyanThomas2310) reported
@SkyHelpTeam I’ve now ordered twice, followed the instructions properly, and still not getting anything other than a blank screen with numbers in the corner. This is poor. Some assistance required please…..