Sky Outage Report in Welwyn Garden City, Hertfordshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Sky outage reports came from the following cities: Enfield Town, London, Luton, Watford, Stevenage, Bushey, St Albans, Chingford, Hitchin, Flamstead End, Barnet, Hemel Hempstead, Hoddesdon, Rickmansworth and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Luton |
Internet |
Community Discussion
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Sky Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*
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WHISKY P
(@WHISKYP3) reported
from
London, England
@BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.
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Susan Foster
(@sweetsufos) reported
from
Enfield Lock, England
@SkyHelpTeam I’ve been overcharged this month. Tried calling and website. No help. Please advise. Thanks.
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@SkyHelpTeam I can’t watch live tv or recordings. I’ve just reset the q mini so waiting to see if that sorts it as network connection is all good.
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Paul Cooper
(@paulc_66) reported
from
Hemel Hempstead, England
@premierleague clubs are willing to 'consider' finishing the league if relegation is cancelled. No problem but only give the bottom 3 parachute payments and TV money that they would get in the @efl. This will give everyone something to play for on @skysports.
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@SkyHelpTeam your equipment and signal is very much below decent. Every day signal goes. There is no bad weather whatsoever!!
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
Basic Tv package £28 Landline & very slow broadband £38 £66 a month I don't even use the landline!! Think its time to think about migrating from @SkyHelpTeam #Overpriced
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff
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Charlie Fynan
(@charlie_fynan) reported
from
Broxbourne District, England
@newstasis237 @MichaelBensonn @SkySports The poor fella is too slow today
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ME
(@the_chelski_ger) reported
from
Hemel Hempstead, England
@paulmc02 @SkySports **** knows , yeah hearts 4 points from safety with 24 points to play for so every right to be fuming. Guess no way to please all
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@SkyHelpTeam Hi. Nope still not working although all connected and broadband WiFi working. Happening on both q mini boxes.
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Need help with possibly upgrading my internet package as speed is too slow to be working from home. I have looked online but want to speak to someone to find out how this affects my package @SkyHelpTeam
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@SkyHelpTeam Nope didn’t work so maybe an issue with the main hub which I’ll check in a few minutes when my son has stopped watching something.
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
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Alex Fortune
(@XandF) reported
from
Hitchin, England
@timblazey @SkyUK @Ofcom I had problems with sky internet being slow. It improved using the old, non sky modem, but have since moved.
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Kimberley Bliss
(@obsessedkim) reported
from
Barnet, England
@SkyUK @SkyWitness I’m nearly at the end of @GoodDoctorABC season 3 and I woke up today to find you’ve removed the whole season!! 😢 In these times a good binge watch is all a girl has. I want to know what happens! Please help! #sky #TheGoodDoctor #skywitness #skygo #sos #help
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff
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Robert Rams
(@RobertRams1) reported
from
Barnet, England
Amazing tech support from @SkyUK this morning both online first and then on the phone. How customer service should be done!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Norriss
(@NorrissPeter) reported
I’m being told that because @skyuk customer service made a mistake I will now have no tv for over a week. Don’t you promise high quality customer service??
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🐾🐎🐕🐾
(@CallieScarlett) reported
@SkyHelpTeam I have tried with no success to find out when my contract with you expires. Tried via the app and website and seem to get sent around in circles. Help !
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Sophie Sweatman
(@sophsweet) reported
@SkyHelpTeam Hi Scott, as a customer, an automated CRM system to divert me to the correct agent is great. It is just being asked questions and being put on the spot to say things that is not accessible or inclusive. A menu saying "press 1 for upgrades" etc is accessible. Surely UX matters?
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Daniel Hardman
(@DanielHardman27) reported
@SkyHelpTeam More poor Service.
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Andrew Weaver
(@ajweaver100) reported
Just got Sky Q installed. My recordings of “Come Dine With Me” are not forming a ‘stack’ and now I have about twenty CDWM windows covering the entire screen, instead of just 1. Please help @SkyHelpTeam
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Peter Mchelsea
(@muragepeter254) reported
@ragakaizan @LDNFootbalI @SkySports The players were not the problem, the coach was
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Jo Marjoribanks
(@JoMarjoribanks) reported
@SkyHelpTeam That didn't work so I switched the box off and on again at the mains. It's fixed the issue. Sorry, should have tried that first! Thank you.
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JHera
(@JHera72621763) reported
@LDNFootbalI @SkySports This is stupid, you already got a world coach with a lot of experience and achievement, but you sacked it of and changing it with seagulls *******, SO stupiddd
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Janine Beal
(@JanineBeal26) reported
@SkyHelpTeam I was never given the option to get a UHD box when I got my last one. There should be an option you can upgrade your box like you do a mobile phone if you keep bringing new models out and not pay full whack for a new one. Especially to platinum VIP customers.
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GHP
(@garyhp1973) reported
@SkyHelpTeam Can you only cancel your subscription by ringing up or can it be done online?