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Sky outages and service status in Welwyn Garden City, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Welwyn Garden City, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 14, 7:07 PM GMT+1.
  • 49% Internet (49%)
  • 22% Wi-fi (22%)
  • 11% Phone (11%)
  • 8% Total Blackout (8%)
  • 8% TV (8%)
  • 3% E-mail (3%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 15: Problems at Sky

Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Welwyn Garden City, England

The most recent Sky outage reports came from the following cities: Watford, Enfield Town, Hitchin, Waltham Cross, Luton, Barnet, St Albans, Rickmansworth, Hemel Hempstead, Stevenage, Elstree, Bushey, and Potters Bar.

CityProblem TypeReport Time
Watford TV 13 hours ago
Enfield Town Internet 1 day ago
Hitchin E-mail 1 day ago
Waltham Cross Internet 1 day ago
Watford Phone 1 day ago
Luton Phone 1 day ago

Nearby cities with recent reports

Luton

4 recent signals

1 day ago
Enfield Town

3 recent signals

1 day ago
Watford

2 recent signals

13 hours ago
Hitchin

2 recent signals

1 day ago
Waltham Cross

2 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • 2908aug
    sarah mccaughey (@2908aug) reported from Caddington, England

    @SkyUK shocking un service!!

  • wrightsnake
    wrighty (@wrightsnake) reported from Enfield Lock, England

    @SkyHelpTeam @JamesBu21387819 Imagine thinking that you have to go through an entire 24 hours of not having an internet connection before you call it loss of service. This isn't 1995.

  • smartmama
    smart (@smartmama) reported from Barnet, England

    @SkyHelpTeam since we got the Q box. It just shows Sorry there is technical issue we are working hard to fix it. What's that mean. Can have issue 24/7. Calling you takes so long.😡😡

  • cache1337
    Chris Ivie (@cache1337) reported from Welwyn, England

    @SkyHelpTeam They were out for broadband not the TV issue. Plus I just delete some recordings, it's not worth losing years of recordings over

  • Barnesy_1985
    James Barnes🎗 (@Barnesy_1985) reported from Hertfordshire, England

    @SkySports really have done some awful recruitment for their new pundits… Michael Dawson proving he is as two bob a pundit as he was player. Pathetic, biased Sp*rs prat! Alongside Tim Sherwood… at least they’re consistent!

  • nsfootprints
    NS Footprints (@nsfootprints) reported from Barnet, England

    @SkyUK my sky tv has been showing no satellite signal for the past 12 days. New contract was agreed and post agreement sky increased the prices. I have tried to call sky customer services serval times and keep been on hold and eventually getting disconnected. Can’t get no help!

  • gavin_coop
    ցɑѵíղ 💭 (@gavin_coop) reported from Stevenage District, England

    @SkyHelpTeam Hi dunno if you can help! For the last two or three days my Q box tries to do an update in the early hours but seems to get stuck leaving no option but to unplug! I’ve tried a software update but that didn’t help! Any ideas?

  • jm8997
    John M Murphy (@jm8997) reported from Stevenage District, England

    @katxmoon will this be picked up and shown on @SkyUK or another U.K. network?

  • AshKamal6
    Arshad Kamal (@AshKamal6) reported from Watford, England

    @SkySports could someone please please please get Nick Doherty to shut ******** up. He is is spoiling #TheOpen experience with talking utter bollocks a lot of the time.

  • MutleyDale
    Fiona White (@MutleyDale) reported from Broxbourne District, England

    @SkyHelpTeam broadband went down for 2 hours this morning , came back on, went back down at 14.00 and has been off for 3 hours. EN10. What’s the latest on this? #skybroadbanddown

  • 2908aug
    sarah mccaughey (@2908aug) reported from Caddington, England

    @SkyHelpTeam I need to cancel sky

  • AbsterNash
    Abbie F (@AbsterNash) reported from Watford, England

    @SkyUK urgent help required. Cannot get thru to anyone at Sky and have been sent 1 date via chat and a different date via email. Need to get thru and cannot.

  • letila5
    letizia langiu (@letila5) reported from St Albans, England

    @SkyHelpTeam Hi there, Internet going on and off all day, can’t work like this Any problem in the AL1 area??

  • TheMighty_Spurs
    Gav 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@TheMighty_Spurs) reported from Flamstead End, England

    @SkySports @talkSPORT All things considered Spurs are having shockingly bad season, our manager on the verge of sack every week & the media on his case every conference, yet he's only 5 points behind Newcastle, both lost 9 yet Eddie Howe gets FREE PASS every week WHY?

  • Sherwinpez
    Sherwin Pezeshkpour (@Sherwinpez) reported from Stevenage District, England

    @SkyHelpTeam hi team, I had a load of issues over a year ago with latest sky q boxes and Bt Wi-Fi mesh discs - boxes kept freezing and getting overly warm. I had to cancel membership. Has this issue been resolved yet?

  • marksegal
    Mark Segal (@marksegal) reported from Hatfield, England

    @SkyHelpTeam hi, I seem to be having an issue with one of my say q mini boxes. It keeps freezing when trying to watch and reboot doesn’t seem to clear issue

  • willow1886
    John Williamson (@willow1886) reported from Enfield Lock, England

    @LordDesie …along with no Premier League, no SkySports, no TalkSport, no crap commentators, no crap pundits, and football starting in the 1800’s, not 1992!

  • Evans1970Mark
    Mark (@Evans1970Mark) reported from Hoddesdon, England

    @SkyHelpTeam any problems with broadband in Hoddesdon, Hertfordshire area? Keeps dropping out and have reset twice today already.

  • killawat
    Martin Watson (@killawat) reported from Luton, England

    @SkyHelpTeam had a problem with my order. Spoke to someone yesterday. Cancelled old order and created a new one. My sky app is still showing old account number and I can't change this. When will systems update?

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam It’s very frustrating and I can’t imagine what else to try! Thanks for your help.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • KBayne7
    Kevin Bayne (@KBayne7) reported

    @IamUtdballz @TouchlineX @SkySports "AC Milan is a small club"?!?! They've won the Champions League 6 times, hardly a small club? Man Yoo are only what they are because of Busby/Ferguson. You'd be nothing without them. Never read so much dross. You're well named Mr Ballz, cause that's what you talk.

  • EmrysToySoldier
    Emry's Toy Soldier (@EmrysToySoldier) reported

    @cxdi55 @skytv @SkyHelpTeam Can't wait for my renewal to come end of the year, leaving instantly save me as I can then cancel bbc licence too. Plus there customer service is dire now.

  • PaulPc94
    Paul Cunningham (@PaulPc94) reported

    @cxdi55 @skytv @SkyHelpTeam So I used to be a retentions advisor for another supplier. As others have advised, place an order with another company, even if you have no intention of leaving. Sky retentions will contact you, as at that point, they can treat you as a new customer and give you those deals.

  • niiciidee
    Nici Donnelly (@niiciidee) reported

    @Matt5077 @SkyHelpTeam Mine’s still down

  • kjdyoung
    David Young (@kjdyoung) reported

    @cxdi55 @skytv @SkyHelpTeam So cancel and start again simple

  • claire_share
    claire share (@claire_share) reported

    @cxdi55 @skytv @SkyHelpTeam I am going to ofcom with my complaint of such poor customer service and care……we have been with Sky over 20 years….i pay £200+ each month and it went down for a month…..terrible customer service.

  • Darren_Tay1
    Darren Tay (@Darren_Tay1) reported

    @cxdi55 @skytv @SkyHelpTeam Best thing you can do is change provider every 2 years, you get all the latest equipment, new customer prices, you just have to play them at their own game, loyalty gets you nowhere these days.

  • phil_blackpool
    Phil Harrison Blackpool (@phil_blackpool) reported

    @cxdi55 @skytv @SkyHelpTeam That was always my gripe! Used to ask them to cancel and every time they’d eventually drop the price, but got bored of having to play this game after 25 years and finally ditched them! Best decision ever haven’t missed it once, Netflix and Prime fill the gap so much cheaper.

  • bazza2774
    Baz (@bazza2774) reported

    @cxdi55 @skytv @SkyHelpTeam Cancel it and put it in your partners name as a new customer

  • 1GoldPLTrophy
    James (@1GoldPLTrophy) reported

    There’s no company in the UK that provides customer services as bad as @SkyUK