Sky

Sky Outage Report in Welwyn Garden City, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Welwyn Garden City, Hertfordshire, England 12/25/2025 10:00

December 25: Problems at Sky

Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent Sky outage reports came from the following cities: London, Enfield Town, Luton, Stevenage, Chingford, Barnet, Hertford, Hemel Hempstead, Waltham Abbey, Watford and Hitchin.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • johndebraux John de Braux (@johndebraux) reported from Croxley Green, England

    What a time to lose your TV signal and internet. Thank goodness for @bbc5live. Boo to @SkyUK. Well done England. #rugbyworldcup2019japan

  • HertsTimelord Dermot Wickham (@HertsTimelord) reported from Radlett, England

    @paulwilliamsonx @SkySports @TheMasters @NickFaldo006 That was over 40 years ago when there were 3 tv 📺 channels and no internet. Kids don’t sit down with their parents round the 📺 any more

  • andyjsimm Andy Simm (@andyjsimm) reported from Radlett, England

    @SkyHelpTeam - ok, so Sky Q just does not work. Completely had enough - can guarantee the support I get will be a) check the website (waste of time) b) private dm you (waste of time) c) I might then get to an engineer coming out (who will never show up because they never do).

  • MccarthyThe Lee McCarthy (@MccarthyThe) reported from Stevenage District, England

    @SkyHelpTeam why are you ignoring my messages now, poor customer service!

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)

  • sallyalp2000 Zalihe Alp (@sallyalp2000) reported from Broxbourne District, England

    @CNN @cnnbrk anyone else having problems watching sky 506. Can’t hear or see anything then crackling sound and broken pixelated picture @SkyUK

  • paulpphelan paul phelan (@paulpphelan) reported from Hoddesdon, England

    hahaha @skysports desperate to destroy @MUFC this weekend.. don't forget if it wasn't for @MUFC and it's global support the @SkySportsPL would never be the power it is now..

  • marvelreid83 Darren Reid (@marvelreid83) reported from London, England

    Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄

  • MccarthyThe Lee McCarthy (@MccarthyThe) reported from Stevenage District, England

    @SkyHelpTeam Paying for Sky Cinema, on demand movies not working, was told to turn my box off and on and now being ignored! Unbelievable, pathetic customer service!

  • MarcSpurs Marc Trainis (@MarcSpurs) reported from Barnet, England

    @harwood_steve @SpursOfficial @FA @SkySports If I’m watching a game on Sky don’t watch any of the build anymore or that shite show Soccer Saturday.. they are so bad .. even the presenter yesterday insinuating Son getting off lightly as he only misses 3 games, Gomes misses many more.. do these guys listen to themselves

  • EAhmad73 Ehtasham Ahmad (@EAhmad73) reported from Loughton, England

    @SkyUK hi guys can you please let me know how to cancel my contract as it finishes in November.... #skymobile @SkyHelpTeam

  • Quas_Mayn JayJayOkoch♦️ (@Quas_Mayn) reported from St Albans, England

    @MatchroomBoxing @KSIOlajidebt @LoganPaul @STAPLESCenter @DAZN_USA @SkySports @SkySportsBoxing I'd nearly forgotten this dog shit was on tbh

  • suefoxreid Sue Fox (@suefoxreid) reported from Harpenden, England

    Ordered the boxing and made to pay £29 plus £2 booking fee because it’s half an hour before showing. Just watching the football and you are advertising the boxing at £24.95. Really poor Sky! @SkyUK @SkyHelpTeam

  • mikemichael73 Mike Michael 🏆🏆🏆🏆🏆🏆 (@mikemichael73) reported from Enfield Lock, England

    Why doesn’t the ref go to the monitor on the side of the pitch while stockley Park are reviewing the incident so he can discuss it with the other refs so he can look at it as well. In the time most decisions are made the ref could see the incident again with them #var #SkySports

  • andyjsimm Andy Simm (@andyjsimm) reported from Radlett, England

    @SkyHelpTeam - beginning to lose patience with Sky Q. Problem after problem. The latest issue is that the boxes cannot retain internet connection which means I am constantly (every few minutes) having to reset. Broadband has NO issues with any other device. Fed up.

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!

  • Flash12Gould karen gould (@Flash12Gould) reported from Sandridge, England

    @SkyUK Try putting your prices down 👍

  • StephenLSmith87 Stephen Smith (@StephenLSmith87) reported from Broxbourne District, England

    @SkyHelpTeam Hi, we got Sky Q installed yesterday and this morning we are getting a no signal message. Bright sunshine outside so nothing to do with weather

  • GloryHornet GloryHornet (@GloryHornet) reported from St. Stephen, England

    Please stop Carragher commentating on games @SkySports Boring. Monotone. Kept getting Watford and Norwich confused last night. Blames the wrong players. Piss poor research

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ScaffolderJ scaffolder john (@ScaffolderJ) reported

    @SkySports Sky Tv are a disgrace with the constant race baiting I will cancel my sky tv

  • MaeSpen22857392 Mae Spencer (@MaeSpen22857392) reported

    @SkyHelpTeam Or even if you have a number which I could call where it does not send you a link and cut the call off. Funnily enough trying to get through when your a new customer was very fast. Now I’m having problems there is literally no help whats so ever. Haven’t even got my sky q box

  • NicsMonique Nics Money (@NicsMonique) reported

    Honestly @SkyUK provide the shittest service ever 😡😡😡

  • Dave_Mul ᴅᴀᴠᴇ ᴍᴜʟ (@Dave_Mul) reported

    @StellaHarris1 @SkyHelpTeam Hi, I live in WN3 and have the same issue and been told by Vodafone there is an ongoing outage at the Exchange and will be resolved in the next 24 hours! Looks like a few service providers are impacted by this.

  • MaeSpen22857392 Mae Spencer (@MaeSpen22857392) reported

    @SkyHelpTeam Okay, thank you for getting back to me however if you cannot help through a Twitter account what’s the point of having one? All your doing is sending links that do not even help. All I’m asking for is an update on what time the engineer is coming out why is that so hard?

  • johnnybognor Hello (@johnnybognor) reported

    @alfff94 @SkySports possibly the worst opinion I've ever heard.

  • brendasibley brenda sibley (@brendasibley) reported

    @SkyUK had Q box fitted Monday by evening not working 2 very long calls waiting/talking was promised engineer today 8-1 no show today again 2 very long calls with promise of call backs that did not happen..now I'm expected to be here all day sat hoping an engineer will come..

  • petedonovan50 Pete Donovan (@petedonovan50) reported

    @SkyHelpTeam It’s been poor for over a week. How do I escalate this?

  • ADz0la25CFC AD-"z0la25"-CFC🏴󠁧󠁢󠁥󠁮󠁧󠁿⁠ ⁠ (@ADz0la25CFC) reported

    @SkyHelpTeam Broadband down in TF8, for the 4th time in 2 months, I am trying to work from home, Sky are making it almost impossible, can you tell me when you’ll resolve this.

  • Jez_Merckel Jeremy Merckel (@Jez_Merckel) reported

    @petedonovan50 @SkyUK Virgin seem to get some flak but I've been on it for 15 years and had very few issues, and now I've got some mesh hubs, it's fast as.