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Sky Outage Report in Welwyn Garden City, Hertfordshire, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Welwyn Garden City come from postal codes AL7 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Sky

Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Welwyn Garden City, England

The most recent Sky outage reports came from the following cities: Luton, Enfield Town, Watford, Welwyn Garden City, Barnet, Hitchin, Stevenage, Waltham Cross, Hemel Hempstead, Loughton, Hoddesdon, Bushey, and St Albans.

CityProblem TypeReport Time
Luton Total Blackout 7 hours ago
Enfield Town Wi-fi 3 days ago
Luton Internet 3 days ago
Luton Wi-fi 4 days ago
Watford Wi-fi 8 days ago
Luton Wi-fi 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • Alarms_Are_Us
    Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff

  • sweetsufos
    Susan Foster (@sweetsufos) reported from Enfield Lock, England

    @SkyHelpTeam I’ve been overcharged this month. Tried calling and website. No help. Please advise. Thanks.

  • Gmski
    Garry Clark (@Gmski) reported from Enfield Lock, England

    @SkyHelpTeam Sky Broadband down in North London. Connects for about a minute then off again.

  • brendan_falvey
    BJPF (@brendan_falvey) reported from Stevenage District, England

    @SkySports No surprise there as bad a manager as his brother they both need to learn from their sister.

  • Clarko2000
    Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • nickspero
    Nick Spero (@nickspero) reported from Barnet, England

    @SkyHelpTeam been utterly left in the lurch by Sky despite having been a customer for >20 years (& a VIP whatever that means).

  • aroundthehouses
    Mark Newton (@aroundthehouses) reported from Bricket Wood, England

    @SkyHelpTeam I can’t watch live tv or recordings. I’ve just reset the q mini so waiting to see if that sorts it as network connection is all good.

  • charlie_fynan
    Charlie Fynan (@charlie_fynan) reported from Broxbourne District, England

    @newstasis237 @MichaelBensonn @SkySports The poor fella is too slow today

  • aroundthehouses
    Mark Newton (@aroundthehouses) reported from Bricket Wood, England

    @SkyHelpTeam Nope didn’t work so maybe an issue with the main hub which I’ll check in a few minutes when my son has stopped watching something.

  • aroundthehouses
    Mark Newton (@aroundthehouses) reported from Bricket Wood, England

    @SkyHelpTeam Hi. Nope still not working although all connected and broadband WiFi working. Happening on both q mini boxes.

  • GoonerKJP
    Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    Basic Tv package £28 Landline & very slow broadband £38 £66 a month I don't even use the landline!! Think its time to think about migrating from @SkyHelpTeam #Overpriced

  • the_chelski_ger
    ME (@the_chelski_ger) reported from Hemel Hempstead, England

    @paulmc02 @SkySports **** knows , yeah hearts 4 points from safety with 24 points to play for so every right to be fuming. Guess no way to please all

  • XandF
    Alex Fortune (@XandF) reported from Hitchin, England

    @timblazey @SkyUK @Ofcom I had problems with sky internet being slow. It improved using the old, non sky modem, but have since moved.

  • Alarms_Are_Us
    Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*

  • obsessedkim
    Kimberley Bliss (@obsessedkim) reported from Barnet, England

    @SkyUK @SkyWitness I’m nearly at the end of @GoodDoctorABC season 3 and I woke up today to find you’ve removed the whole season!! 😢 In these times a good binge watch is all a girl has. I want to know what happens! Please help! #sky #TheGoodDoctor #skywitness #skygo #sos #help

  • RobertRams1
    Robert Rams (@RobertRams1) reported from Barnet, England

    Amazing tech support from @SkyUK this morning both online first and then on the phone. How customer service should be done!

  • paulc_66
    Paul Cooper (@paulc_66) reported from Hemel Hempstead, England

    @premierleague clubs are willing to 'consider' finishing the league if relegation is cancelled. No problem but only give the bottom 3 parachute payments and TV money that they would get in the @efl. This will give everyone something to play for on @skysports.

  • marie_haggerx
    𝕞 𝕒 𝕣 𝕚 𝕖 (@marie_haggerx) reported from Borehamwood, England

    Need help with possibly upgrading my internet package as speed is too slow to be working from home. I have looked online but want to speak to someone to find out how this affects my package @SkyHelpTeam

  • Alarms_Are_Us
    Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff

  • GoonerKJP
    Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @SkyHelpTeam your equipment and signal is very much below decent. Every day signal goes. There is no bad weather whatsoever!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • PeteVillan1981
    Carpy 🎣 Villan ⚽ (@PeteVillan1981) reported

    @AndrewMahon17 @SkySports **** show - never watch it anymore just put the matches on and hit mute

  • AroneThasan
    Arone Thasan💙 (@AroneThasan) reported

    @SkyHelpTeam I signed up with sky for a service and I’m not getting it. Sky blaming bt open reach - don’t sell a service you can’t provide

  • Rpsgb92
    ” The Future Is Unwritten” (@Rpsgb92) reported

    @SkySports Sky left behind you pay for this crap

  • 70mutley
    Dave Mutch (@70mutley) reported

    @SkySports For **** sake, Sky sports has turned into a talk show for people who never played the game, but think they have enough expertise / knowledge about football that they can replace actual footballers Becoming embarrassing

  • Mercs107s
    Ali (@Mercs107s) reported

    @SkySports Sky still reporting on this fix fight is a embarrassment to boxing … anyone that paid for this fight is stupid and lining the pockets of theses con artist

  • pparker_4
    Peter Parker (@pparker_4) reported

    @SkySports Can you tell me why you didn't report on Josh Taylor? **** OFF SKY

  • georgeous097
    Georgina G (@georgeous097) reported

    @OpenreachHelp No unfortunately not. Our provider is @SkyUK and they said it should be resolved in 24 hours. We urgently need this up and running. Apparently it’s an external network event. Not sure what that means?

  • garliclover123
    Seff (@garliclover123) reported

    @D84537821D @SkySports No problem easy mistake to make.

  • Richie30247154
    Richie (@Richie30247154) reported

    @SkySports Another mega boring sky sports tweet. Just keep posting the same old crap every day.

  • halftimeblues
    Halftime Blues Podcast (@halftimeblues) reported

    @SkySports Never been to Newlands then...