Sky Outage Report in Welwyn Garden City, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at Sky
Sky is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Watford, Enfield Town, Stevenage, Bushey, Luton, St Albans, Chingford, Hitchin, Flamstead End, Barnet, Hemel Hempstead, Hoddesdon, Rickmansworth and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| London |
Wi-fi | |
| Watford |
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| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*
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Alex Fortune
(@XandF) reported
from
Hitchin, England
@timblazey @SkyUK @Ofcom I had problems with sky internet being slow. It improved using the old, non sky modem, but have since moved.
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@SkyHelpTeam I can’t watch live tv or recordings. I’ve just reset the q mini so waiting to see if that sorts it as network connection is all good.
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff
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Garry Clark
(@Gmski) reported
from
Enfield Lock, England
@SkyHelpTeam Sky Broadband down in North London. Connects for about a minute then off again.
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@SkyHelpTeam Hi. Nope still not working although all connected and broadband WiFi working. Happening on both q mini boxes.
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Charlie Fynan
(@charlie_fynan) reported
from
Broxbourne District, England
@newstasis237 @MichaelBensonn @SkySports The poor fella is too slow today
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Celia Smith
(@celysmith) reported
from
Watford, England
Please help us out @SkyUK @SkyHelpTeam We’ve tried your help team but got nowhere. We Need WiFi!
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Nick Spero
(@nickspero) reported
from
Barnet, England
@SkyHelpTeam been utterly left in the lurch by Sky despite having been a customer for >20 years (& a VIP whatever that means).
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Charlie Fynan
(@charlie_fynan) reported
from
Broxbourne District, England
@SkyUK your WiFi is dog shit
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Jonny Downs
(@j0nnyd0wns) reported
from
St Albans, England
@SkyHelpTeam getting severe audio drop in and outs on Disney + app on #skyq, live TV is fine but did drop earlier in the day, Netflix app also suffering but not as bad as Disney+! Tested on all audio settings normal and Dolby and slightly better with normal but still drops
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BJPF
(@brendan_falvey) reported
from
Stevenage District, England
@SkySports No surprise there as bad a manager as his brother they both need to learn from their sister.
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Wendy Boast 🌼🌝🍂🐾
(@VisitPeaks) reported
from
Enfield Lock, England
@SkyHelpTeam disappointed to see Im still paying full monthly fees despite no one in the holiday cottages due to lock down. Please help reduce my bills (x2)
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews
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Susan Foster
(@sweetsufos) reported
from
Enfield Lock, England
@SkyHelpTeam I’ve been overcharged this month. Tried calling and website. No help. Please advise. Thanks.
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@SkyHelpTeam Nope didn’t work so maybe an issue with the main hub which I’ll check in a few minutes when my son has stopped watching something.
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Nicola Roberts
(@nicolajr20) reported
from
St Albans, England
@SkySports @GNev2 Depends who you support. Plenty of media output from @ChelseaFC and @ChelseaFCW 💙
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Wastrel Enlightened Free Person
(@mdcbiscuit) reported
@UKEmpLawyer @SkyHelpTeam I've temporarily opted for a sim router with 3. The unlimited data sim is 15.00 a month...no landline. It works the amazon stick no problem. I'll review it in 2021. There are no good bb deals atm due to demand being high. When everyone's signed up for 2 yrs I'll look for...
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Michael Bradley
(@Michbrad86) reported
@mbradley8877 @SkySports Get them cancelled, that illiterate **** should never be in a job
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Norman Brennan
(@NormanBrennan) reported
@notlistenning1 @SkyNews @SkySports I’ve had different relationship with them hence about 13,000 interviews over 28yrs my insistence to them & myself was 1) You ‘Never’ misquote me 2) I will never bring the police service into disrepute; yep the HO & ACPO made my life Hell (Long story) BUT despite that I survived👍
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Captain Levi🚩
(@SuperManPremium) reported
@SkySports I support Huawei
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danielle noble
(@daniellenoble_e) reported
I don’t even understand why my mum is even still paying for the wifi, ITS AWFUL, I have to use my data 99% of the time, never get sky wifi😖 @SkyUK send me a new one pls, because apparently there’s ‘nothing wrong with ours’😭
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Ian 🇪🇺
(@ian262) reported
@SkyHelpTeam Cheers. Everything worked again by mid-morning, so I guess you got the problem cleared.
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ImSoWavy
(@Craig57186989) reported
@SkySports ozil got dropped because he's **** now can everyone stop using it as an excuse to why he's been dropped
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Laura Denton
(@Lozd60) reported
from
Thurgoland, England
@SkyHelpTeam yet again the internet is down, I have no idea what I’m actually paying for anymore super fast fibre and then boom slower internet, a different problem every other week and then blame it interference at home erm no it has been fine for the past 20 years !
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Anthony Cole
(@Anthony03259012) reported
@SkyUK I am still waiting for a reply. Suspending law breakers with pay actually makes it worse. Can I cancel my contract because you are not enforcing things you allow your opinion presenters to push so strongly
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Neal Symms
(@NealSymms) reported
@TVKev Hopefully it’s only paid until they legally remove her employment status, if not I’ll have to cancel my @SkyUK subs.