Sky

Sky Outage Report in Welwyn Garden City, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Welwyn Garden City come from postal codes AL7.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Welwyn Garden City, Hertfordshire, England 01/13/2026 07:40

January 13: Problems at Sky

Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent Sky outage reports came from the following cities: London, Hitchin, Rickmansworth, Barnet, Luton, Enfield Town, Waltham Cross, Ware, Hoddesdon, Borehamwood, Hemel Hempstead, St Albans, Welwyn Garden City, Watford and Stevenage.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • Mr_K1985 Micky_k (@Mr_K1985) reported from London, England

    @SkyHelpTeam Do you believe that's an exceptable answer? That I have to chase a service I pay for to find out if your fixing your issue, is this problem being fixed currently? If so what Is the approximate time frame?Also will my bill reflect the downtime this provider had given me?

  • Mark_BarkingFC Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam It’s very frustrating and I can’t imagine what else to try! Thanks for your help.

  • jacquilowe Jacqui Lowe (@jacquilowe) reported from London, England

    @SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.

  • LouKF93 LF (@LouKF93) reported from London, England

    @SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.

  • MincerJeremy Jeremy Mincer (@MincerJeremy) reported from Barnet, England

    @SkySports It’s not bad news

  • RookeryEmma Emma Trill (@RookeryEmma) reported from Watford, England

    How ******** have fans made it to an 8pm kick off on boxing day. @SkySports ruining football once again 🤝

  • w177ymark Mark “*****” Kilpatrick (@w177ymark) reported from Luton, England

    @SkyHelpTeam still having trouble downloading off On demand

  • jpph10 John PP Hunt (@jpph10) reported from Barnet, England

    @SkyHelpTeam I have called to no avail. That's why I am trying this route. Seems like a dead end both routes of communication which for two companies in the communications industry is very poor @OpenreachHelp

  • Mostons Paul Moston (@Mostons) reported from Enfield Lock, England

    @SkySports commentators need to be a little less condescending about #watfordfc - they cannot help themselves, dribbling over BIG clubs. Ok we aren’t top half material but please don’t disrespect Premier League teams or players. #respect everyone

  • Mark_BarkingFC Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy

  • marksegal Mark Segal (@marksegal) reported from Hatfield, England

    @SkyHelpTeam hi, I seem to be having an issue with one of my say q mini boxes. It keeps freezing when trying to watch and reboot doesn’t seem to clear issue

  • wyldeman_MUFC Wyldeman (@wyldeman_MUFC) reported from Hemel Hempstead, England

    @Eanr @SkySports I couldn’t give a toss who wins. Just noting that Redbull are rattled and not coping with the strain. Max is all over the place in his driving. His penalties aren’t to do with bias. That’s just pathetic and desperate really. He is erratic and needs Horners help and some calm.

  • wyldeman_MUFC Wyldeman (@wyldeman_MUFC) reported from Hemel Hempstead, England

    @Eanr @SkySports Nah - Horner went mentally weeks ago. Moaning about everything which doesn’t help his driver. Compare him to Toto, who has so much more class and composure about him. If he was more assured and composed under the pressure, I think Max would already be World Champion.

  • marksegal Mark Segal (@marksegal) reported from Hatfield, England

    @SkyHelpTeam hi, I keep having issues with one of my sky q mini boxes. Every time I try and watch something it keeps freezing

  • FinleyTheFloof 🐺FinleyTheFloof🐺 (@FinleyTheFloof) reported from London, England

    @SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix

  • moffmark Mark (@moffmark) reported from Hertfordshire, England

    @virginmedia So VM, I’ve been ‘talking’ to Andi BOT for the past 90 minutes and it says wait times are over 15mins but ‘it’ has been saying this for over an hour!! There’s only so many times I can reset the damn router to try and improve wifi! Really regretting leaving @SkyUK atm

  • SimonPrindy Simon (@SimonPrindy) reported from Hemel Hempstead, England

    @SkyUK what has happened to your customer service, absolutely dreadful. Is your new business strategy to get customers to leave you?

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    @LordDesie …along with no Premier League, no SkySports, no TalkSport, no crap commentators, no crap pundits, and football starting in the 1800’s, not 1992!

  • NGN1985 Nick-CAFC (@NGN1985) reported from London, England

    @SkyHelpTeam Hello. My broadband is down. I checked and there is an issue in my area. Can you please tell me what has happened and roughly when it will be fixed? SE3 area. Thank you.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • sophb66 soph v. 5070 (@sophb66) reported

    @SkyHelpTeam And wait on hold for 3 days? For £120 a month I expect my sky to work all the time. My area gets little rain, but when it rains my signal dies. Can you imagine if I stopped working every time it rained? I wouldn’t get paid.

  • sophb66 soph v. 5070 (@sophb66) reported

    @SkyHelpTeam **** customer service as usual - makes me feel proud to pay £120 per month for the “privilege”.

  • LFCJacobb Jacob #FSGOUT (@LFCJacobb) reported

    @SkyHelpTeam Help this ratio

  • folicacid Ian B (@folicacid) reported

    Absolute jokes.....42mins on hold on the phone to @SkyHelpTeam and they close? I was debating using my cooling off period and going back to @BTCare (as the Sky router is a complete locked down mess) and that has sealed it! Sorry for doubting you BT - you were great for 12yrs!

  • holymoleysbc Sarah Campbell (@holymoleysbc) reported

    @SkyHelpTeam I have, it doesn't give me access to a person, or even a chat bot. Withholding my number doesn't help either, I simply need to speak with a human being. How hard can that be for a customer service department ?

  • KFCWoodstock Innocent Bystander (@KFCWoodstock) reported

    @SkyHelpTeam You are having problems with Outreach ignoring your issue team. I’m just the innocent victim.

  • TomNoord Tom Noord (@TomNoord) reported

    @SkyHelpTeam Thanks for help, new router and sky box is on the way 👍

  • John19657768 John (@John19657768) reported

    @SkySports Saw Jules Kounde play in the European Championship for France. He looks a fairly decent defender to be honest so not a bad signing at all. As for Tammy Abraham, he can leave for all I care. Guys not good enough to be Chelsea’s first choice striker.

  • LBrooker11 Luke Brooker 💙 (@LBrooker11) reported

    @MUFC_United_99 @SkySports United are a step down from Real Madrid but Varane did it, it happens mate.

  • John19657768 John (@John19657768) reported

    @DanielLJ90 @SkySports Erm? No actually it doesn’t mean they wanted Varane at all. I’ve seen literally no news involving Chelsea trying to pursue Varane at any point this summer. I agree Varane is better, but stop making **** up lad.