Sky Outage Report in Welwyn Garden City, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Welwyn Garden City come from postal codes AL7.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Sky outage reports came from the following cities: Enfield Town, London, Hemel Hempstead, St Albans, Barnet, Hitchin, Luton, Welwyn Garden City, Watford, Stevenage, Chingford, Hertford and Waltham Abbey.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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sophie b
(@phiebramley) reported
from
London, England
@StewartTaylor92 @SkyHelpTeam My down load speed is at 0
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Isabella Gaiotto
(@IsabellaGaiotto) reported
from
London Colney, England
@SkyUK don’t want to tell customers the amount of cancellation fees in case of early contract termination!! They will then charge what they want. NO TRANSPARENCY!! They lose a customer over this! Disgusting!! #sky broadband
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Karen Bull
(@karenbull2301) reported
from
Shenley, England
@SkyHelpTeam hi I moved this week. Engineer set up phone. Phone constantly engaged, I have no idea what the number is. I cannot break through you Automated phone barrier to speak to a human. Please help, I need my landline
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Chris Ivie
(@cache1337) reported
from
Welwyn, England
@TheMrJourneyer @Baina_YT @MattyWTF1 Streaming on BT is insanely good, skysports is insanely bad, seriously it's decent
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Dave Roberts
(@DaveRoberts777) reported
from
Brookmans Park, England
@SkyHelpTeam Sky customer for 20 years. Im appalled at you moving games to PPV when I pay you a subscription, BT a subscription and pay for a season ticket at my club. What is the period of notice I have to give to move to Virgin?
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⚒️🎄 Edgware Baubles 🎄 ⚒️
(@KillerHeels_UK) reported
from
Barnet, England
It's So-Fal you idiot commentator! Not soo as in poo. @SkySports
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam need help with the download speed of my internet
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benji
(@ben_terrett) reported
from
Stevenage District, England
The new @SkySports app for the football is ****. Pass it on
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john parslow🗯
(@hornetboy84) reported
from
Rickmansworth, England
@SkySports Yes . Had a go once and then it was a reckless challenge that could have broken his ankle . Full force applied . Accidental is not even a concept with This. He meant to foul him - many be not so badly. But... Meanwhile take a look at Lewis on Sarr in #watfordfc game
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dubs
(@DubtricksGaming) reported
from
Enfield Lock, England
Try to cancel my broadband but can't be on the phone longer than 3 minutes because my sky mobile keeps cutting out @SkyHelpTeam @virginmedia
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Adam Foxcroft
(@ADFoxcroft) reported
from
Hoddesdon, England
Brand new router from @SkyUK which I didn’t need or ask for (signed new contract). But it has a “wifi guarantee in every room” Internet speed a fifth of what it was and devices over 6 feet away have too weak a signal to even connect to the router.
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Karen
(@KarenChrisFM) reported
from
Broxbourne District, England
@SkyHelpTeam can you tell me where my 3 new phones are?? Was supposed to be delivered on Friday, not great customer service considering I’m changing over to sky mobile... May stay with EE if you don’t get your finger out!!
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Barry Murphy
(@BarryMurphy64) reported
from
Potters Bar, England
@SkyHelpTeam trying to find out when my engineer is supposed to arrive, I have not received any phone call to update. Phone lines not working. Please help thanks
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ralph
(@twotsky) reported
from
London, England
So I pay monthly for @SkySports to watch football. But you've decided to thats not good enough and elevated #ARSLEI to "Box Office" and £15 absolute liberty. Using the pandemic for slow creep towards pay per view. You can stick it.
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers
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James Taylor
(@Jimtails83) reported
from
Stevenage District, England
The new @SkySports App is awful! @LiamLedge lol
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david marney
(@shaydavefall) reported
from
Caddington, England
@SkyHelpTeam I wanted to send you a message but couldn’t find an email address. I recently called your helpline as my sky minibox wasn’t working. The member of your team resolved my issue with great professionalism and patience. He was a credit to your company #CustomerService
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Brooke
(@brookejfowler82) reported
from
Loughton, England
@SkyUK i am disgusted at the service i have received. Spent 4 hours on phone 2day. Both myself & husband are both keyworkers with 2 small children. Left with no tv at all!! Been told by manager we won't have an engineer until 3rd Dec!!!
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Yair Spitzer
(@yairspitzer) reported
from
Barnet, England
@SkySports what have you done to the #skysports app? Completely ruined what was a great app. Too slow, terrible user interface and difficult to navigate. What a poor customer experience. I am sure you can do better than that !! If you can’t - DM me ... can help make it better!
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Adam Foxcroft
(@ADFoxcroft) reported
from
Hoddesdon, England
@HRLambert @SkyUK It didn’t sound optional having the new one (guarantee, technical support being valid, etc)
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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.
(@hixvkii) reported
@SkyHelpTeam yes. it just says “service checker is unavailable” every time
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Marybee
(@Marybee97531) reported
@SkyHelpTeam Nope, still says there is a fault with transmitter, check back today. 3 of in our house, all on sky mobile and no signal unless connecter to WiFi. Getting ridiculous
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j🌼🌿
(@JAMOFTHEJAM) reported
@SkyHelpTeam I have to wait two days to get my broadband internet as you can’t fix it the same day ? your prices are going up this month aswell and you expect me to pay the full amount
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Alex Day
(@alexrday) reported
@SkyHelpTeam hi guys. Had my home move done on Friday and the engineer advised he could add on multiscreen for £11 a month instead of the standard £15. He's left me a mini box (broadband being installed on 14th so can't use it yet) but my bill says £15 a month. Can you help?
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.
(@hixvkii) reported
@SkyHelpTeam created a whole ID to check if there’s issues in my area just to be told your service checker is down. this is horrific there are people working from home still and your broadband connections remain dreadful
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Tom McLean
(@Mclean1993) reported
@SkyHelpTeam So because their is a problem with your service I have to pay a premium to get this issue resolved. How is that fair. Will this £15 come off my next bill as I haven't been able to use sky all day? And won't be for another 24 hours if I have to get an engineer out
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tracey
(@TraceyDevilt) reported
@SkyHelpTeam live in barnsley area is your Internet still down????
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DFL Cleaning Services Cornwall
(@DFL_Dust_Free) reported
Was going to change to @SkyHelpTeam but stayed to KEEP THE NUMBER, call handler won't put me through to someone who can help(they're all busy). Maybe @virginmedia could help better than this shower. New business stationery, website changes, uniform and vehicle logos all needed
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Stoogsy
(@stu237) reported
@SkyHelpTeam I finally got through to a very helpful person who has now sorted the issue. All in all it’s taken 2hrs and 55mins of phone calls to get this resolved and all I wanted to do was to downgrade my package - makes me wonder if Sky are purposefully making it difficult to downgrade.
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James Sutton
(@jamesbwfc) reported
@SkyHelpTeam hi, as Sky Mobile uses the o2 network, does it also have free EU roaming included like o2 does?