Sky Outage Report in Welwyn Garden City, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Welwyn Garden City come from postal codes AL7.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Sky
Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Hemel Hempstead, Enfield Town, Barnet, Luton, Hoddesdon, Stevenage, Hitchin, Rickmansworth, Waltham Cross, Ware, Borehamwood, St Albans, Welwyn Garden City and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hemel Hempstead |
||
| Enfield Town |
Wi-fi | |
| London |
Wi-fi | |
| London |
TV | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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david marney
(@shaydavefall) reported
from
Caddington, England
@SkyHelpTeam I wanted to send you a message but couldn’t find an email address. I recently called your helpline as my sky minibox wasn’t working. The member of your team resolved my issue with great professionalism and patience. He was a credit to your company #CustomerService
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Chris Ivie
(@cache1337) reported
from
Welwyn, England
@TheMrJourneyer @Baina_YT @MattyWTF1 Streaming on BT is insanely good, skysports is insanely bad, seriously it's decent
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⚒️🎄 Edgware Baubles 🎄 ⚒️
(@KillerHeels_UK) reported
from
Barnet, England
It's So-Fal you idiot commentator! Not soo as in poo. @SkySports
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Barry Murphy
(@BarryMurphy64) reported
from
Potters Bar, England
@SkyHelpTeam trying to find out when my engineer is supposed to arrive, I have not received any phone call to update. Phone lines not working. Please help thanks
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam need help with the download speed of my internet
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Yair Spitzer
(@yairspitzer) reported
from
Barnet, England
@SkySports what have you done to the #skysports app? Completely ruined what was a great app. Too slow, terrible user interface and difficult to navigate. What a poor customer experience. I am sure you can do better than that !! If you can’t - DM me ... can help make it better!
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Adam Foxcroft
(@ADFoxcroft) reported
from
Hoddesdon, England
@HRLambert @SkyUK It didn’t sound optional having the new one (guarantee, technical support being valid, etc)
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Karen
(@KarenChrisFM) reported
from
Broxbourne District, England
@SkyHelpTeam can you tell me where my 3 new phones are?? Was supposed to be delivered on Friday, not great customer service considering I’m changing over to sky mobile... May stay with EE if you don’t get your finger out!!
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Karen Bull
(@karenbull2301) reported
from
Shenley, England
@SkyHelpTeam hi I moved this week. Engineer set up phone. Phone constantly engaged, I have no idea what the number is. I cannot break through you Automated phone barrier to speak to a human. Please help, I need my landline
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Dave Roberts
(@DaveRoberts777) reported
from
Brookmans Park, England
@SkyHelpTeam Sky customer for 20 years. Im appalled at you moving games to PPV when I pay you a subscription, BT a subscription and pay for a season ticket at my club. What is the period of notice I have to give to move to Virgin?
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Isabella Gaiotto
(@IsabellaGaiotto) reported
from
London Colney, England
@SkyUK don’t want to tell customers the amount of cancellation fees in case of early contract termination!! They will then charge what they want. NO TRANSPARENCY!! They lose a customer over this! Disgusting!! #sky broadband
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James Taylor
(@Jimtails83) reported
from
Stevenage District, England
The new @SkySports App is awful! @LiamLedge lol
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dubs
(@DubtricksGaming) reported
from
Enfield Lock, England
Try to cancel my broadband but can't be on the phone longer than 3 minutes because my sky mobile keeps cutting out @SkyHelpTeam @virginmedia
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benji
(@ben_terrett) reported
from
Stevenage District, England
The new @SkySports app for the football is ****. Pass it on
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john parslow🗯
(@hornetboy84) reported
from
Rickmansworth, England
@SkySports Yes . Had a go once and then it was a reckless challenge that could have broken his ankle . Full force applied . Accidental is not even a concept with This. He meant to foul him - many be not so badly. But... Meanwhile take a look at Lewis on Sarr in #watfordfc game
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sophie b
(@phiebramley) reported
from
London, England
@StewartTaylor92 @SkyHelpTeam My down load speed is at 0
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Gaishey
(@gaishey) reported
from
London, England
I believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much
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Adam Foxcroft
(@ADFoxcroft) reported
from
Hoddesdon, England
Brand new router from @SkyUK which I didn’t need or ask for (signed new contract). But it has a “wifi guarantee in every room” Internet speed a fifth of what it was and devices over 6 feet away have too weak a signal to even connect to the router.
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers
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Brooke
(@brookejfowler82) reported
from
Loughton, England
@SkyUK i am disgusted at the service i have received. Spent 4 hours on phone 2day. Both myself & husband are both keyworkers with 2 small children. Left with no tv at all!! Been told by manager we won't have an engineer until 3rd Dec!!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark North
(@MarkCU65) reported
@SkyHelpTeam @Hselby1991 Why don't you have the information? What's the point of a help desk if you're not provided with the information? Customers understand that things go wrong but not being able to find out what's wrong and when it may be fixed is totally unacceptable.
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Martyn Butler
(@Bwgster) reported
@SkyHelpTeam waited all day for a call from your house move dept, which was promised on Sunday after you cancelled the one I booked last Friday. No idea what's going on now. not a premium service to go with your premium prices.
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Adeptive
(@adeptivemc) reported
@SkyHelpTeam past two days my internet has been awful with it's latency. Constantly spiking upwards of 2000ms and on average it is around 200-300ms. Any idea what is going on with your line here?
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Matthew SladePedrick
(@Mattpsp) reported
from
Leighton Buzzard, England
@SkyUK is there an easy fix for my wifi lagging & dropping out often Reset, new router? 2 or 3 times a day at the moment
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KJ ENTERTAINMENTS
(@KJEntertains) reported
@SkyHelpTeam Could you please advise why the signal for any channels is so poor at the moment. There is a lot of interference and dipping out. PE14 area.
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AF Mediation Services
(@AfMediation) reported
@SkyHelpTeam Yes. Just spoken to someone at Sky. There is an outage in the area, hopefully it will be fixed in the next 24 hours. Thanks for responding.
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Cody
(@DzyYeh) reported
@das2112a @SkyUK Ive had a text stating the service is back up and running, but ive just reset 3 times and still got nothing... @SkyHelpTeam book your ideas up
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David shore
(@das2112a) reported
@DzyYeh @SkyUK @SkyHelpTeam Hi Cody me too.... No not working... SKY are idiots!
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Thomas, Mylo, and Archie.😘😽😽
(@ThomasAlexJenk1) reported
@SkyUK Fed up with Sky Q continuously disconnecting from our network. Its never worked a whole week without trouble. Rubbish!
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Brad Jackson
(@BJBlue) reported
@SkyHelpTeam The website is showing no issues in my area for the first time since the outage was reported yesterday but my broadband is still offline. Do you have any more information on this?