Sky Outage Report in Welwyn Garden City, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Welwyn Garden City come from postal codes AL7.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Luton, Hoddesdon, Stevenage, Hitchin, Enfield Town, Rickmansworth, Barnet, Waltham Cross, Ware, Borehamwood, Hemel Hempstead, St Albans, Welwyn Garden City and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Luton |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks, what can I do? You don’t allow me to cast Sky Go. Although I have broadband, the box stops after a few days? And you won’t give me a rebate for loss of service? So unless I pay for someone to move my dish, I have to pay you for nothing for a month & you have no solution?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I understand that. So again…is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out! I seem to be stuck forced to pay with on options at all to stream?
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam spoke to support earlier as scaffolding has temporarily stopped my satellite signal. They suggested that I cast Sky Go to my TV but, whether by casting or HDMI, I get a message that “playback is not allowed on external displays” when I try to play anything. Help!
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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ROB
(@97_BOSS_97) reported
from
Buntingford, England
@LFCphoto @GNev2 Tyler & Neville should be removed there hatred towards LFC is so clear to see been like it for years @SkyUK sack them there commentary is awful
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I have another question… I was told on demand, catch up & recordings will continue to work while there is no satellite signal. Now I read people saying those services also stop after a couple of days. Which is correct? I have broadband so no reason those should stop? Thanks
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coll
(@leecoll15) reported
from
Hemel Hempstead, England
@SkyUK why is it so hard to contact your customer service team? You have been taking money for sky glass since Feb and I don’t have it !!! #CustomerService #customersupport #bad
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🟣ŇⒶ𝐧𝕒 ｍค𝐑ᶠ𝐨 🇬🇭
(@Mr_Unique_Voice) reported
from
London, England
@SkyHelpTeam Still having issues....
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam It’s very frustrating and I can’t imagine what else to try! Thanks for your help.
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John PP Hunt
(@jpph10) reported
from
Barnet, England
@SkyHelpTeam I have called to no avail. That's why I am trying this route. Seems like a dead end both routes of communication which for two companies in the communications industry is very poor @OpenreachHelp
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Mark Segal
(@marksegal) reported
from
Hatfield, England
@SkyHelpTeam hi, I keep having issues with one of my sky q mini boxes. Every time I try and watch something it keeps freezing
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Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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Simon
(@SimonPrindy) reported
from
Hemel Hempstead, England
@SkyUK what has happened to your customer service, absolutely dreadful. Is your new business strategy to get customers to leave you?
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Mark “*****” Kilpatrick
(@w177ymark) reported
from
Luton, England
@SkyHelpTeam still having trouble downloading off On demand
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks. Enormous confusion at Sky as 2 separate calls failed to give me the answer you gave! So is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out!
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NS Footprints
(@nsfootprints) reported
from
Barnet, England
@SkyUK my sky tv has been showing no satellite signal for the past 12 days. New contract was agreed and post agreement sky increased the prices. I have tried to call sky customer services serval times and keep been on hold and eventually getting disconnected. Can’t get no help!
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LF
(@LouKF93) reported
from
London, England
@SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.
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Jacqui Lowe
(@jacquilowe) reported
from
London, England
@SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.
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🐺FinleyTheFloof🐺
(@FinleyTheFloof) reported
from
London, England
@SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Michael
(@Michael67141746) reported
@SkyUK Is there any possible way of getting the box office fight on talktalk? Or have I gotta stream this ****?
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Neil Francis
(@mrneilfrancis) reported
@SkyHelpTeam Yes it is Nathan. March 24 which is 37 days away & I might carry on if given a deal. This should make no difference in purchasing the amir Khan fight. On the phone they said IT problem but they were fobbing me off. It doesn’t bode well for me to have a change of heart on staying.
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Dandavuk
(@Dandavuk) reported
@SkyHelpTeam Matt - the only options that work on the page you shared are the phone option or posting a letter. Neither are very convenient. Messaging has been offline all day and the "Email Us" button doesn't email Sky - it links to a broken page.
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Zombie Rocker
(@ZombieRocker86) reported
@SkyHelpTeam I assume you mean you're confused? I'm not confused. I'm concerned and raising it as a complaint.
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Kev
(@Kjvincent1979) reported
@SkyHelpTeam Where is that page please as the overall page states no issue till I test
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Dandavuk
(@Dandavuk) reported
@SkyHelpTeam Matt, as I said in my tweet, your form is broken. I would like an email address please.
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Kev
(@Kjvincent1979) reported
@SkyHelpTeam That there is an issue and one in the local area
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Fi Weeble Petrie
(@fipetrie) reported
@SkyHelpTeam hi, a tree has brought down our phone and Internet cable and the cable is hanging across an access road to neighbouring houses. Who do we contact?
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Dale Connolly
(@daleconnolly) reported
@MartinR09842507 @SkyHelpTeam Radio silence from Sky unHelpful Team. Here’s me thinking they’re there to offer ‘support’. Not just fob you off to the phone lines.
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OnceUponAnAngel
(@StandardWing) reported
@SkyHelpTeam No satellite signal today - cannot get any tv