Sky Outage Report in Welwyn Garden City, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 16: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (54%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Luton, Bushey, Stevenage, Buntingford, Watford, Enfield Town, Hitchin, Luton, Radlett, St Albans, Chingford, Welwyn Garden City and Bedmond.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
||
| London |
Internet | |
| London |
TV | |
| Luton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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JBailey
(@digs9292) reported
from
Welwyn Garden City, England
How is Sol Campbell getting these punditry gigs? @SkySports he’s ******* awful. Up there with Michael Owen.
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🇳🇬 🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@SkyHelpTeam Stop directing me to something that does not work.. I have upgraded my Internet but the problem still persist. Please send an engineer to sort this out. I cannot be paying £92 per month for a service I hardly enjoy. It is a massive rip-off
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Nathan Sinclair
(@Nathan1992S) reported
from
Knebworth, England
Hey @SkyHelpTeam I keep getting an error code on my Mac whenever I try to watch SkyGo! Can you help?
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DebsF
(@Debsgf) reported
from
Barnet, England
@SkyHelpTeam hi, I have no broadband connection. Trying to get hold of someone to help is a nightmare!
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Sandra McKay
(@nistasan) reported
from
London, England
@SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.
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Sunny miah
(@S13UNY) reported
from
Broxbourne District, England
@SkyUK #broadband my broadband down since yesterday only works on certain area and not connecting to tv and bhoosternnot working, on hold hour!
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam I do t know what else to do? Your telephone team also don’t know anything updates at all .... it’s just awful situation!
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JBailey
(@digs9292) reported
from
Welwyn Garden City, England
@DrumzAdeBass @SkySports So bad man.
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam when you’ve been without broadband for over 4 days I don’t think an automated message saying you’re aware of the problem and you’ll send a text when it’s working is appropriate customer service, or is it?
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam Can we escalate this problem pls - this service issue and customer service issue needs resolving - all it would take is a phone call !!
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john parslow
(@hornetboy84) reported
from
Rickmansworth, England
@samlomas @RookeryMike Doesn’t help my 84 year old ST holding dad who have sky q access but no access via a computer etc ... Could really do with a code pass that unlocks this for them on sky directly . @SkySports innovate ?
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam I am now 9 days into no broadband or home phone - I’ve received one update from SkY 3 days ago - still nothing else - it’s quite appalling service if u ask me - just a message saying you’re working on it would suffice just being left in limbo constantly
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Lizee Barry
(@lizeebarry) reported
from
Great Gaddesden, England
@SkyHelpTeam Hi, please can you help ASAP with my DM? I’ve been without internet for 2 weeks now
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lizzie farrant
(@Lizzie_Farrant) reported
from
London, England
@SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@SkyUK your incompetence plus you’re indifference has cost you a customer.
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David Megicks
(@DavidMegicks) reported
from
Enfield Lock, England
@skytv @SkyHelpTeam match choice not working
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam Pls pls don’t tell me to use your services on the Internet — can someone pls call me to discuss not having internet for over 2wreks and not one piece of correspondence or help from sky WHATSOEVER!.... this is beyond appalling service from a BILLION pound company!!! I am really
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David reardon
(@Dagenhamdavee1) reported
from
Welwyn Garden City, England
@SkyHelpTeam so I’m a key worker on the test and trace programme and my internet keeps dropping not good when your calling people I’ve just been told I lll have to wait a week for an issue that’s supposedly need sorted 3 times what Petia say basically tough it’s domestic only
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Never had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam This is not an engineer problem - pls pls can some one just call and explain to me what is happening ?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gill Cameron
(@Creatorgill) reported
@SkyUK absolutely fed up! Upgraded to super fast broadband 2 weeks ago and it’s been worse than before with total internet outage this evening! Please sort it out!
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Ahmet Sezer
(@AhmetSezer2) reported
@SkyHelpTeam Lost connection just about an hour ago in the middle of a fav Netflix/chill time arrgghhhh looking forward to see your update in the issue. Thanks
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Lianne 🥰🚙
(@LianneAngie139) reported
@SkyHelpTeam In South Wales 🏴 too we also had the issue last night
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Tony Staley
(@tony_staley) reported
@SkyHelpTeam Broadband just dropped in South Woodham Ferrers. It’s of as my Sky router is still stating a 77mb download. I knew that was fake as I’m lucky to get 60mb max, when it’s working. Any workaround available while you sort out a permanent fix??
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Bec
(@jewishbec) reported
@SkyHelpTeam Being bounced from department to department, having to explain over and over the problem and each sky agent trying to sell me extras each time 🤪
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Winn Rose
(@WinnRose6) reported
@SkyUK dear Sky our broadboad is not working again! It’s happened a number of times over the past few months. Why does this keep happening?
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Thicccc Mannn
(@MannnThicccc) reported
@SkyHelpTeam the WiFi lately has been awful since Christmas Day I spoke to one of your colleagues saying if you reset the WiFi box it will be fine and I did and nothing helped and said ignore the speed test and he say which they arent accurate but they are and now wasting my data
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Golnaz Bahador گلناز
(@GolnazBahador) reported
@SkyHelpTeam is there any update or as when the outage is fixed?
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Callum
(@Cradzyable) reported
@SkyHelpTeam hi currently have slow internet. and can’t get on the app to check anything
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Jαmιε Pατoη ➐
(@JamieDodgr) reported
@locallfc @SkyUK up until yesterday it was just bad but ******* it’s a whole new level now