Sky Outage Report in Welwyn Garden City, Hertfordshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Stevenage, Luton, St Albans, Chingford, Hitchin, Flamstead End, Enfield Town, Barnet, Watford, Hemel Hempstead, Hoddesdon, Rickmansworth, Waltham Cross and Ware.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
Basic Tv package £28 Landline & very slow broadband £38 £66 a month I don't even use the landline!! Think its time to think about migrating from @SkyHelpTeam #Overpriced
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff
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Alex Fortune
(@XandF) reported
from
Hitchin, England
@timblazey @SkyUK @Ofcom I had problems with sky internet being slow. It improved using the old, non sky modem, but have since moved.
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Kimberley Bliss
(@obsessedkim) reported
from
Barnet, England
@SkyUK @SkyWitness I’m nearly at the end of @GoodDoctorABC season 3 and I woke up today to find you’ve removed the whole season!! 😢 In these times a good binge watch is all a girl has. I want to know what happens! Please help! #sky #TheGoodDoctor #skywitness #skygo #sos #help
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Need help with possibly upgrading my internet package as speed is too slow to be working from home. I have looked online but want to speak to someone to find out how this affects my package @SkyHelpTeam
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Paul Cooper
(@paulc_66) reported
from
Hemel Hempstead, England
@premierleague clubs are willing to 'consider' finishing the league if relegation is cancelled. No problem but only give the bottom 3 parachute payments and TV money that they would get in the @efl. This will give everyone something to play for on @skysports.
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@SkyHelpTeam Nope didn’t work so maybe an issue with the main hub which I’ll check in a few minutes when my son has stopped watching something.
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@SkyHelpTeam Hi. Nope still not working although all connected and broadband WiFi working. Happening on both q mini boxes.
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff
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Susan Foster
(@sweetsufos) reported
from
Enfield Lock, England
@SkyHelpTeam I’ve been overcharged this month. Tried calling and website. No help. Please advise. Thanks.
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Charlie Fynan
(@charlie_fynan) reported
from
Broxbourne District, England
@newstasis237 @MichaelBensonn @SkySports The poor fella is too slow today
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@SkyHelpTeam your equipment and signal is very much below decent. Every day signal goes. There is no bad weather whatsoever!!
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews
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BJPF
(@brendan_falvey) reported
from
Stevenage District, England
@SkySports No surprise there as bad a manager as his brother they both need to learn from their sister.
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Robert Rams
(@RobertRams1) reported
from
Barnet, England
Amazing tech support from @SkyUK this morning both online first and then on the phone. How customer service should be done!
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@SkyHelpTeam I can’t watch live tv or recordings. I’ve just reset the q mini so waiting to see if that sorts it as network connection is all good.
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Garry Clark
(@Gmski) reported
from
Enfield Lock, England
@SkyHelpTeam Sky Broadband down in North London. Connects for about a minute then off again.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ignoranceisbliss
(@zayleyzed) reported
@SkyUK what are the times of your customer service line? My WiFi is being absolutely shocking and now I can't watch the TV.
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troye
(@methIove) reported
my wifi and data has been down for literally 7 hours @SkyUK when i catch you
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𝒟𝒶𝓋𝒾𝒹 𝒥 𝒲𝓇𝒾𝑔𝒽𝓉
(@TrealSlimDavey_) reported
@SkyHelpTeam We should all report this to ofcom breach of service always getting outages and we should be allowed to quit and leave for free without termination fees due to no service who’s in to get ofcom and possible the ombudsman involved in this can we have some advice plz @MartinSLewis
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Lucy Willcox
(@LucyWillcox) reported
Shocking behaviour from @virginmedia, my dad transferred his media account to his name after my mum passed away. You every so nicely increased his bill by £34per month. No changes to account aside from name. Lovely way to treat long standing customers. Ta da, moving to @SkyUK
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Lindy Cowling
(@LindyCowling) reported
SKY INTERNET have not fixed my internet in over 16 days. Worst service EVER. 3 Engineers later still does not work! @SkyHelpTeam Legal advice and Ombudsman next
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the witcher letho
(@letho_the) reported
@SkyHelpTeam How long does it take to fix must of happened before?
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Adam
(@DiscoveryAdam) reported
@SkyHelpTeam Thank you but that’s not what I asked. I asked why your call centre are making appointments and your engineers cancel them ALL on the day even though Govt advice hasn’t changed. Instead of sending links can you answer that specific question please
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Dean Oliver
(@Deanus_13) reported
@SkyHelpTeam @SkyHelpTeam - Am I right in thinking you will be adjusting people’s accounts accordingly given the lack of service that we have all paid for? Can I also assume that we can leave without termination fees given you can’t provide the service you advertise?
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Egg
(@Egg56328280) reported
@SkyHelpTeam Please fix before 23:00 I have 5 kids and if their displeased by the lack of internet and FGtv they start to cry and sing Undertale the musical by jt matchinima
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Joshua Shelley
(@JoshuaShelley97) reported
@kerrycox350 @SkyHelpTeam Mine is having issues too Kerry, I'm also in a CT17 area