Sky Outage Report in Welwyn Garden City, Hertfordshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Stevenage, Hoddesdon, Barnet, Hitchin, Enfield Town, Luton, Watford, Bushey, St Albans, Chingford, Flamstead End, Hemel Hempstead, Rickmansworth and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
TV | |
| London |
Internet | |
| Stevenage |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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lizzie farrant
(@Lizzie_Farrant) reported
from
London, England
@SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@SkyUK your incompetence plus you’re indifference has cost you a customer.
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john parslow
(@hornetboy84) reported
from
Rickmansworth, England
@samlomas @RookeryMike Doesn’t help my 84 year old ST holding dad who have sky q access but no access via a computer etc ... Could really do with a code pass that unlocks this for them on sky directly . @SkySports innovate ?
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam when you’ve been without broadband for over 4 days I don’t think an automated message saying you’re aware of the problem and you’ll send a text when it’s working is appropriate customer service, or is it?
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DebsF
(@Debsgf) reported
from
Barnet, England
@SkyHelpTeam hi, I have no broadband connection. Trying to get hold of someone to help is a nightmare!
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam Pls pls don’t tell me to use your services on the Internet — can someone pls call me to discuss not having internet for over 2wreks and not one piece of correspondence or help from sky WHATSOEVER!.... this is beyond appalling service from a BILLION pound company!!! I am really
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David Megicks
(@DavidMegicks) reported
from
Enfield Lock, England
@skytv @SkyHelpTeam match choice not working
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Joel Clements
(@joelclements) reported
from
Redbourn, England
@neyrrxtti @MabundaLinda @SkySports Ah ok so you know where he is all the time.... got it! 👍🏻 I couldn’t give a **** how many likes anything I say gets on any platform I’m not that sad
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam This is not an engineer problem - pls pls can some one just call and explain to me what is happening ?
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David reardon
(@Dagenhamdavee1) reported
from
Welwyn Garden City, England
@SkyHelpTeam so I’m a key worker on the test and trace programme and my internet keeps dropping not good when your calling people I’ve just been told I lll have to wait a week for an issue that’s supposedly need sorted 3 times what Petia say basically tough it’s domestic only
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🇳🇬 🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@SkyHelpTeam Stop directing me to something that does not work.. I have upgraded my Internet but the problem still persist. Please send an engineer to sort this out. I cannot be paying £92 per month for a service I hardly enjoy. It is a massive rip-off
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Never had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬
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Sunny miah
(@S13UNY) reported
from
Broxbourne District, England
@SkyUK #broadband my broadband down since yesterday only works on certain area and not connecting to tv and bhoosternnot working, on hold hour!
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Sandra McKay
(@nistasan) reported
from
London, England
@SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.
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Nathan Sinclair
(@Nathan1992S) reported
from
Knebworth, England
Hey @SkyHelpTeam I keep getting an error code on my Mac whenever I try to watch SkyGo! Can you help?
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam I do t know what else to do? Your telephone team also don’t know anything updates at all .... it’s just awful situation!
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam Can we escalate this problem pls - this service issue and customer service issue needs resolving - all it would take is a phone call !!
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Lizee Barry
(@lizeebarry) reported
from
Great Gaddesden, England
@SkyHelpTeam Hi, please can you help ASAP with my DM? I’ve been without internet for 2 weeks now
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@SkyHelpTeam broadband down in AL2 St Albans. Problems?
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam I am now 9 days into no broadband or home phone - I’ve received one update from SkY 3 days ago - still nothing else - it’s quite appalling service if u ask me - just a message saying you’re working on it would suffice just being left in limbo constantly
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gerry
(@Gerry01113928) reported
@Ryan_Sweetman1 @mr_chris_mc @SkySports Rangers in last 32 of europa - not bad for a Mickey Mouse team - they’ve take spurs in current form
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Tonicha Dobre
(@Wrap_Management) reported
Come on @SkyUK you have no options on the phone to make contact, virtual assistant can't help and your website has no option either for my issue! What now?
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Laura-Jayne
(@Laurajayne_w) reported
@SkyHelpTeam can you please help me locate a parcel you have sent me to return my hub? The first one never arrived, a second has been sent and due 2 weeks ago - is there a delay to Northern Ireland?? Has to be returned by 5th March or I get charged #waited2monthsalready
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Andrew Neary🎗
(@andrewneary) reported
@SkyHelpTeam Morning! Regarding the ongoing incident affecting G31 area of Glasgow, I’m wondering if there’s a estimated time this will be resolved or a work around being put in place? Cheers.
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thomas lewis
(@tommylewis92) reported
from
Nuneaton, England
@SkyUK @SkyHelpTeam why does our mini box claim a loss in signal and drop off the TV when it’s streaming from the Sky Q box on an internal network?! It doesn’t require Internet surely?!
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aurora maley
(@AuroraMaley) reported
@zhrkh4n @SkyUK it's awful i have zoom classes to attend ): and no idea at all of when it'll be fixed
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ChrisBieda
(@BiedaChris) reported
@SkyHelpTeam You have got to be joking with this.... the best place to start would be to provide a service that actually works
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Miss C 🌼🦋🦄
(@JosieElizabet13) reported
@SkyHelpTeam Today is 5th working day... will we be given an idea of when we can expect someone to fix?I assume you book the engineer..can this info be shared? As 2 KW’s having to find ways of doing our jobs with two children to home school virtually and not allowed in other homes.Nightmare!
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Rachel 🦋
(@raach_sarah) reported
@SkyHelpTeam I’ve watched the video but can’t see what other steps you mean. Our issue is that we need a new external cable so we physically haven’t got any broadband or phone line. That’s why we need an open reach engineer, not the sky contractor. The sky contractor told us to contact you...
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ɀꪖꫝ𝘳ꪖ
(@zhrkh4n) reported
@AuroraMaley @SkyUK I’ve had the same issue since last night. Absolutely no help. Actually got hung up on by the call centre