Sky Outage Report in Welwyn Garden City, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Welwyn Garden City come from postal codes AL7.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Sky outage reports came from the following cities: Luton, London, Enfield Town, Hitchin, Rickmansworth, Barnet, Waltham Cross, Ware, Hoddesdon, Borehamwood, Hemel Hempstead, St Albans, Welwyn Garden City, Watford and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Bart Somsen
(@BART_SOMSEN) reported
from
Hemel Hempstead, England
Time to cancel my @SkySports subscription. It's just @SkyUK now. #covid19UK
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Chris Hudson
(@Ch1Hudson) reported
from
Broxbourne District, England
@SkyHelpTeam I still cant pause my sky sports package..can someone help me
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Wendy Boast 🌼🌝🍂🐾
(@VisitPeaks) reported
from
Enfield Lock, England
@SkyUK can you help I have 2 holiday cottages with Sky accounts please can you offer a suspension of payments as all my bookings cancelled so no income coming in. Nothing on website to answer this question.
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jackdiakou
(@jackdiakou) reported
from
Enfield Lock, England
@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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Kim Ormsby
(@KimOrmsby3) reported
from
Rickmansworth, England
@inrickmansworth @UKPowerNetworks @OpenreachHelp @Observer_Owl Apparently it’s an Openreach thing. We’ve had intermittent internet for over 2 weeks now. We have phoned or emailed @SkyHelpTeam every day sometimes even 2 or 3 times. Absolutely no help, no follow up. Going to go to Virgin!!!
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stephen radisic
(@radisic123) reported
from
London Colney, England
@SkySports How totally stupid open space open air , first if your worried about passing on the virus you would have to shut down the London Underground and all the trains and busses these spaces are packed and total germ carriers
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John Porritt
(@porridge77) reported
from
London, England
@DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.
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Kim Ormsby
(@KimOrmsby3) reported
from
Rickmansworth, England
Still no WiFi - 18 days now. Please don’t dm me @SkyHelpTeam as you can’t help
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Vik Thapar
(@vikthapar) reported
from
Rickmansworth, England
@SkyUK sent an email over week ago to cancel my sky but no response. Any idea how long do I have to wait and can I cancel my direct debit.
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Veronica Van Muyen
(@verona_vm) reported
from
London, England
@SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.
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KR
(@GoonerAFC1988) reported
from
Buntingford, England
@SkyUK the worst company ive ever dealt with. Had 3 days off work to get sky q installed, 3rd time they come today and still cant do it. Making excuse after excuse.
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Neil Parker
(@parker_64) reported
from
Luton, England
@stivesposh @danielb0y @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports I will be doing that too, I know it’s controversial but I want to support the local football community, despite the Peterborough and Cambridge rivalry. I will get the first round in 🍻.
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mark bryce
(@markbryce2) reported
from
Woolmer Green, England
@SkySports @SkyUK As I’m self employed please can you “pause” my subscription now. Your contact centre/online is not working so take away my pain & just suspended everyone’s now. Simple but I’m not holding my breath. Oh & @prodnose would like his paused too whilst you’re at it.
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Dermot Wickham
(@HertsTimelord) reported
from
Radlett, England
@Hutch10Chelsea Cancelled @SkySports last week. As a long standing customer I’m sure I was paying over the odds and they will be offering far better deals once sport gets back to normal.
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ցɑѵíղ 💭
(@gavin_coop) reported
from
Stevenage District, England
@Sonic_Sinclair @SkySports May as well cancel it for a couple of months!
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Faraz
(@faraznaqvi82) reported
from
Barnet, England
Thanks to @SkyUK for pausing @SkySports and looking after customers during the lockdown. Great customer service.
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Charlie Tebbs 🙋♂️
(@Chazacox) reported
from
Barnet, England
@JosiePosie2 @SkyHelpTeam We have @SkyUK and our broadband is shocking too! Endless phone calls and visits resulted in nothing. Awful.
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Neil
(@neilbays) reported
from
London, England
@SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain
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The Worrying Nomad 🌏
(@worryingnomad) reported
from
Luton, England
@SkySports @UEFA @FootballAssoc @premierleague @BBCSport @EFL Cancel all cups; FA, champions and Europa league! Postpone all games until May then play league games only Saturday and Wednesday. Behind closed doors if necessary. Season could finish a week late. #StaySafe
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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nicki roe
(@niftyroe) reported
@SkyHelpTeam Absolutely awful service as usual 👏🏼
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Becky ✌️
(@BeckyMcMurchie) reported
@SkyHelpTeam Can you help then!? I'm now on the call for over an hour and I'm not happy. The engineer I spoke with was great, but the call disconnected. Before it did she said the issue I was having with my broadband was a line issue and needed an openreach engineer.
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Indy Hothi CA
(@IndyHothi) reported
@SkyHelpTeam just spent 1hr+ on phone to cancel services and got passed around 3 reps before being cut off. Not impressed.
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s
(@Marmite2) reported
@BBCWatchdog @SkyHelpTeam Sky have cancelled 4 appointments to replace a failed sky box for an 80 year old COVID widow. No TV since DECEMBER. Sky help not interested enough to response. @BBCXRay
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David Blair
(@highway2hell32) reported
@SkyHelpTeam Thanks for response. Broadband technical support I believe. I made the booking via the app, confused why I can't cancel the booking same way, especially as no one booked? Person said it needed someone with access to the outreach system
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Dr Jim Wilson
(@AJimWilson) reported
@SkyHelpTeam Is the online chat broken??
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Charlotte Reynolds
(@Miss_CharlotteR) reported
@SkyHelpTeam Done all that. Still not working! A lot of people having the same issue. Cannot be a coincidence
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actualhayleywarren
(@HayleyWarren) reported
@MatterfaceJaime @SkyHelpTeam Ours is down too, so many people in the same town having the same issue. Been told an engineer will come out Tuesday. Surely you can’t be sending an engineer to every home that’s affected?!?
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s
(@Marmite2) reported
@SkyHelpTeam Did you get my message? Phone help team can’t help.
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s
(@Marmite2) reported
@SkyHelpTeam @BBCWatchdog @BBCXRay this has been going on since December, I’ve had plenty of conversations but no action to help an 80yo COVID widow.