Sky

Sky Outage Report in Welwyn Garden City, Hertfordshire, England

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The latest reports from users having issues in Welwyn Garden City come from postal codes AL7.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Welwyn Garden City, Hertfordshire, England 01/17/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent Sky outage reports came from the following cities: London, Luton, Enfield Town, Hitchin, Rickmansworth, Barnet, Waltham Cross, Ware, Hoddesdon, Borehamwood, Hemel Hempstead, St Albans, Welwyn Garden City, Watford and Stevenage.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLuton Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • GoonerAFC1988 KR (@GoonerAFC1988) reported from Buntingford, England

    @SkyUK the worst company ive ever dealt with. Had 3 days off work to get sky q installed, 3rd time they come today and still cant do it. Making excuse after excuse.

  • celysmith Celia Smith (@celysmith) reported from Watford, England

    Please help us out @SkyUK @SkyHelpTeam We’ve tried your help team but got nowhere. We Need WiFi!

  • j0nnyd0wns Jonny Downs (@j0nnyd0wns) reported from St Albans, England

    @SkyHelpTeam getting severe audio drop in and outs on Disney + app on #skyq, live TV is fine but did drop earlier in the day, Netflix app also suffering but not as bad as Disney+! Tested on all audio settings normal and Dolby and slightly better with normal but still drops

  • VisitPeaks Wendy Boast 🌼🌝🍂🐾 (@VisitPeaks) reported from Enfield Lock, England

    @SkyUK can you help I have 2 holiday cottages with Sky accounts please can you offer a suspension of payments as all my bookings cancelled so no income coming in. Nothing on website to answer this question.

  • nickspero Nick Spero (@nickspero) reported from Barnet, England

    @SkyHelpTeam been utterly left in the lurch by Sky despite having been a customer for >20 years (& a VIP whatever that means).

  • brendan_falvey BJPF (@brendan_falvey) reported from Stevenage District, England

    @SkySports No surprise there as bad a manager as his brother they both need to learn from their sister.

  • faraznaqvi82 Faraz (@faraznaqvi82) reported from Barnet, England

    Thanks to @SkyUK for pausing @SkySports and looking after customers during the lockdown. Great customer service.

  • nicolajr20 Nicola Roberts (@nicolajr20) reported from St Albans, England

    @SkySports @GNev2 Depends who you support. Plenty of media output from @ChelseaFC and @ChelseaFCW 💙

  • kbetteley Keiran Betteley (@kbetteley) reported from London, England

    @Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...

  • AndyLondon43 Andy Gilmore (@AndyLondon43) reported from Barnet, England

    @SkyUK trying to contact you by phone. Can’t get through. Can you email me your customer retention email address please.

  • Ch1Hudson Chris Hudson (@Ch1Hudson) reported from Broxbourne District, England

    @SkyHelpTeam I still cant pause my sky sports package..can someone help me

  • porridge77 John Porritt (@porridge77) reported from London, England

    @DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.

  • sansom_keith Keith Sansom (@sansom_keith) reported from Enfield Lock, England

    @SkySports Yes absolutely we’ll done for their continued dialogue BUT this should have never been necessary. Yes the club have done the right thing but only after the uproar! What cannot be undone is the original decision and the thought process that led them to make it in the first place!!

  • charlie_fynan Charlie Fynan (@charlie_fynan) reported from Broxbourne District, England

    @SkyUK your WiFi is dog shit

  • parker_64 Neil Parker (@parker_64) reported from Luton, England

    @stivesposh @danielb0y @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports I will be doing that too, I know it’s controversial but I want to support the local football community, despite the Peterborough and Cambridge rivalry. I will get the first round in 🍻.

  • verona_vm Veronica Van Muyen (@verona_vm) reported from London, England

    @SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.

  • VisitPeaks Wendy Boast 🌼🌝🍂🐾 (@VisitPeaks) reported from Enfield Lock, England

    @SkyHelpTeam disappointed to see Im still paying full monthly fees despite no one in the holiday cottages due to lock down. Please help reduce my bills (x2)

  • neilbays Neil (@neilbays) reported from London, England

    @SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain

  • michaeldevine4 michael devine (@michaeldevine4) reported from Kimpton, England

    @SkyHelpTeam @erinchelseytayl Hi I'm having the same problem too.

  • vikthapar Vik Thapar (@vikthapar) reported from Rickmansworth, England

    @SkyUK sent an email over week ago to cancel my sky but no response. Any idea how long do I have to wait and can I cancel my direct debit.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • daw5y1208 Luke Dawson (@daw5y1208) reported

    @SkyHelpTeam guys my internet has gone super slow, it was installed Monday getting 70mbps and now it’s dropped to 12-18mbps

  • vickerscrisps Ali Vickers (@vickerscrisps) reported

    @SkyHelpTeam I already have and was told to speak to open reach , Why can’t sky deal with my complaint ? #poorcustomerservice

  • JitteryPinger JitteryPinger (@JitteryPinger) reported

    @SkyHelpTeam Need to get support staff the forums to keep an eye on issues, there is a thread for this issue so its more widespread than one customer, but after 2 months of suffering this issue and @virginmedia customers also having same issues @FOXtvUK need to sort it out.

  • Pompeysonicgam1 Pompeysonicgamer (@Pompeysonicgam1) reported

    @SkyHelpTeam When trying 2 book, I have the date 26th, then it changed when confirming to 29th. This clearly shows there is an outage in this area, your website is still showing there isn’t. It is appalling that you cannot speak to an advisor to get this resolved but you can contact me here!

  • MKerryWhite MKW (@MKerryWhite) reported

    @SkySports Why is there no column for Who gives a ****

  • clonelius1 numbers don't lie (@clonelius1) reported

    @barnetbastard @SkyHelpTeam Fix up @SkyUK

  • gbr_noah nick hurst (@gbr_noah) reported

    @SkyHelpTeam But one of the first things you should check is for a general outage, before assuming the problem is localised to my premises

  • gbr_noah nick hurst (@gbr_noah) reported

    @SkyHelpTeam Further, your service status page says there are no known issues but FB is rife with reports of a known outage!!!! GET YOUR ACT TOGETHER.

  • wfisk90 Will Fisk (@wfisk90) reported

    @SkySports I expect them to fail to qualify tbh. More realistic is 2026 where there are more European spaces, particularly back door nations league playoff spaces. Euros with 24 teams should now be more of a regular place for them. Scottish football is finally having a rise in standards.

  • lindaevans_1 linda evans (@lindaevans_1) reported

    @SkyHelpTeam I've tried calling can never get through. Why can't you ring me its a disgrace