Sky Outage Report in Welwyn Garden City, Hertfordshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Luton, Loughton, Stevenage, Hoddesdon, Barnet, Hitchin, Enfield Town, Watford, Bushey, St Albans, Chingford, Flamstead End, Hemel Hempstead and Rickmansworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| Luton |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Sky Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam spoke to support earlier as scaffolding has temporarily stopped my satellite signal. They suggested that I cast Sky Go to my TV but, whether by casting or HDMI, I get a message that “playback is not allowed on external displays” when I try to play anything. Help!
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John PP Hunt
(@jpph10) reported
from
Barnet, England
@SkyHelpTeam I have called to no avail. That's why I am trying this route. Seems like a dead end both routes of communication which for two companies in the communications industry is very poor @OpenreachHelp
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John PP Hunt
(@jpph10) reported
from
Barnet, England
@SkyHelpTeam That's five times the internet has gone down in EN5 today. It was out for 1.5 days last week. What is the problem?
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LF
(@LouKF93) reported
from
London, England
@SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.
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Simon
(@SimonPrindy) reported
from
Hemel Hempstead, England
@SkyUK what has happened to your customer service, absolutely dreadful. Is your new business strategy to get customers to leave you?
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🐺FinleyTheFloof🐺
(@FinleyTheFloof) reported
from
London, England
@SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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NS Footprints
(@nsfootprints) reported
from
Barnet, England
@SkyUK my sky tv has been showing no satellite signal for the past 12 days. New contract was agreed and post agreement sky increased the prices. I have tried to call sky customer services serval times and keep been on hold and eventually getting disconnected. Can’t get no help!
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coll
(@leecoll15) reported
from
Hemel Hempstead, England
@SkyUK why is it so hard to contact your customer service team? You have been taking money for sky glass since Feb and I don’t have it !!! #CustomerService #customersupport #bad
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks. Enormous confusion at Sky as 2 separate calls failed to give me the answer you gave! So is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out!
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam an update (although I’ve had no response from you)… the 3rd person I spoke to yesterday, later on, resolved it, easily! Which is a very satisfactory result, of course, but still worrying why 2 people earlier (one in retentions) told me they could offer no solution!
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🟣ŇⒶ𝐧𝕒 ｍค𝐑ᶠ𝐨 🇬🇭
(@Mr_Unique_Voice) reported
from
London, England
@SkyHelpTeam Still having issues....
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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ROB
(@97_BOSS_97) reported
from
Buntingford, England
@LFCphoto @GNev2 Tyler & Neville should be removed there hatred towards LFC is so clear to see been like it for years @SkyUK sack them there commentary is awful
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Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam It’s very frustrating and I can’t imagine what else to try! Thanks for your help.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I have another question… I was told on demand, catch up & recordings will continue to work while there is no satellite signal. Now I read people saying those services also stop after a couple of days. Which is correct? I have broadband so no reason those should stop? Thanks
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I understand that. So again…is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out! I seem to be stuck forced to pay with on options at all to stream?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks, what can I do? You don’t allow me to cast Sky Go. Although I have broadband, the box stops after a few days? And you won’t give me a rebate for loss of service? So unless I pay for someone to move my dish, I have to pay you for nothing for a month & you have no solution?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Buffina
(@aligning_starzs) reported
@SkyHelpTeam *steps* my home phone when I'm called has a message saying "not in service" This has never happened when the broadband has gone down before. Is this a normal?
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Crocidolite
(@Crocidolite11) reported
@SkyHelpTeam Why, why are you not removing your equipment? Part of this for the customer is to remove that ugly piece of metal from the house. And should you cancel your contact can you then just plug an aerial in and use it as a standard TV?
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Mr Tony
(@Tony__Danger) reported
@SkyHelpTeam It is. Unfortunately a lot of services (Including NowTV) advertise that they have subtitles, but it's not actually on the live TV, so it makes it totally unusable for people with hearing issues.
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Philip Marrow
(@YoungMarroo) reported
@SkyHelpTeam TP Vision? Never heard of them . + only 3 hdmis and 1 usb ??!! 😳 + you should be able to choose any colour you want for the tv - I’d like a red one, but you don’t do that , alas .
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Hayley
(@Hayley99898051) reported
@SkyUK Can you advise when this will actually be available? Been onto your service team this morning only to be told on October 18th it will still be in a 6 month testing phase?
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Mark Brodie
(@MBrodie2712) reported
@SkyUK Makes me wonder did sky actually do any market research before thay came up with this it reminds me of the failure of the beetamax vcr and the sinclair c5 stupid idea in technology waiting to happen
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WiganG 🇧🇭
(@wigangee) reported
@SkyUK £5 a month to fast forward adverts wtf
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Luke Robbins
(@TheLukos) reported
@RobinRaving @SkyUK Do you realise how many people can’t have service dues to trees or other factories blocking line of sight?Or how many communal systems aren’t good enough for modern sky services. Or how many people have open plan houses the don’t want to see any cables at all? There’s 3 problems
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NickCof
(@coffanoffski) reported
@SkySports Might be down to you being a completely disrespectful prick?
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Luke Robbins
(@TheLukos) reported
@IAmCodeNinja @SkyUK See how you get on with virgin media customer service