Sky Outage Report in Welwyn Garden City, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Welwyn Garden City come from postal codes AL7.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Rickmansworth, Barnet, Luton, Enfield Town, Waltham Cross, Ware, Hoddesdon, Borehamwood, Hemel Hempstead, St Albans, Hitchin, Welwyn Garden City, Watford and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
TV | |
| London |
Internet | |
| London |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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David Megicks
(@DavidMegicks) reported
from
Enfield Lock, England
@skytv @SkyHelpTeam match choice not working
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David reardon
(@Dagenhamdavee1) reported
from
Welwyn Garden City, England
@SkyHelpTeam so I’m a key worker on the test and trace programme and my internet keeps dropping not good when your calling people I’ve just been told I lll have to wait a week for an issue that’s supposedly need sorted 3 times what Petia say basically tough it’s domestic only
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam I am now 9 days into no broadband or home phone - I’ve received one update from SkY 3 days ago - still nothing else - it’s quite appalling service if u ask me - just a message saying you’re working on it would suffice just being left in limbo constantly
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JBailey
(@digs9292) reported
from
Welwyn Garden City, England
@DrumzAdeBass @SkySports So bad man.
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Sunny miah
(@S13UNY) reported
from
Broxbourne District, England
@SkyUK #broadband my broadband down since yesterday only works on certain area and not connecting to tv and bhoosternnot working, on hold hour!
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Never had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬
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Nathan Sinclair
(@Nathan1992S) reported
from
Knebworth, England
Hey @SkyHelpTeam I keep getting an error code on my Mac whenever I try to watch SkyGo! Can you help?
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john parslow
(@hornetboy84) reported
from
Rickmansworth, England
@samlomas @RookeryMike Doesn’t help my 84 year old ST holding dad who have sky q access but no access via a computer etc ... Could really do with a code pass that unlocks this for them on sky directly . @SkySports innovate ?
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Lizee Barry
(@lizeebarry) reported
from
Great Gaddesden, England
@SkyHelpTeam Hi, please can you help ASAP with my DM? I’ve been without internet for 2 weeks now
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@SkyUK your incompetence plus you’re indifference has cost you a customer.
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam This is not an engineer problem - pls pls can some one just call and explain to me what is happening ?
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Sandra McKay
(@nistasan) reported
from
London, England
@SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.
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Joel Clements
(@joelclements) reported
from
Redbourn, England
@neyrrxtti @MabundaLinda @SkySports Ah ok so you know where he is all the time.... got it! 👍🏻 I couldn’t give a **** how many likes anything I say gets on any platform I’m not that sad
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lizzie farrant
(@Lizzie_Farrant) reported
from
London, England
@SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!
-
🇳🇬 🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@SkyHelpTeam Stop directing me to something that does not work.. I have upgraded my Internet but the problem still persist. Please send an engineer to sort this out. I cannot be paying £92 per month for a service I hardly enjoy. It is a massive rip-off
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DebsF
(@Debsgf) reported
from
Barnet, England
@SkyHelpTeam hi, I have no broadband connection. Trying to get hold of someone to help is a nightmare!
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam when you’ve been without broadband for over 4 days I don’t think an automated message saying you’re aware of the problem and you’ll send a text when it’s working is appropriate customer service, or is it?
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam Pls pls don’t tell me to use your services on the Internet — can someone pls call me to discuss not having internet for over 2wreks and not one piece of correspondence or help from sky WHATSOEVER!.... this is beyond appalling service from a BILLION pound company!!! I am really
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam Can we escalate this problem pls - this service issue and customer service issue needs resolving - all it would take is a phone call !!
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam I do t know what else to do? Your telephone team also don’t know anything updates at all .... it’s just awful situation!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian.P
(@redfred19) reported
@Allan36429099 @SkySports Didn't say come in and instant success mind you Jose won a trophy in his first season but Ole been awful broken all records for the wrong reasons.
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Allan Finc
(@Allan36429099) reported
@redfred19 @SkySports Ole is punching well above his weight with that defence & CDM's Woodward is good at bringing money in but has too much say on spending it & is slow to negotiate deals. Reduce Woodward role bring in a DOF keep Ole
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Michael Jenkins 🇬🇧
(@MJenkins88) reported
@SkyHelpTeam Ok thanks for clarifying. Seems like Sky has gone in reverse with the removal of secondary Sky ID in terms of customer usefulness and I would suggest removing it from the website to avoid people wasting time trying to do it. Thanks.
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Pritchard
(@TheClaretBullet) reported
@SkySports Liverpool’s ground isn’t fit for football matches never mind a vaccine centre
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Kezia Corley
(@KeziaChapman) reported
@SkyUK @skytv @SkyHelpTeam have officially mugged me off, AGAIN! Customer for 9 years and get absolutely nothing in return but large bills and the wrong things done on my account!!!
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Alan Betteridge
(@alan_betteridge) reported
from
Fair Oak, England
Need to boost broadband signal from home to a garden office. Any ideas on how I do this? Will a sky broadband booster be sufficient? The office is a good 25 metres from the broadband box with a few walls in the way. @SkyHelpTeam
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bird mad girl
(@birdmadgirlxo) reported
@SkyHelpTeam hi! i just called to cancel an engineer visit, but it’s still showing as in progress in my account. please can you confirm it’s been cancelled, as i’ve sorted the issue and don’t want to waste anyone’s time! thank you :)
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Brett Spencer
(@brettsr) reported
@SkyHelpTeam are there internet issues in Herts? No broadband this morning
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Ronan Gallagher
(@drrcgallagher) reported
@SkyHelpTeam Sky broadband continually dropping out for past 24 hrs at my home in Edinburgh. Connection diagnosis and self heal tools not working. Making working at home impossible. Can you please help?