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Sky Outage Report in Welwyn Garden City, Hertfordshire, England

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The latest reports from users having issues in Welwyn Garden City come from postal codes AL7.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Welwyn Garden City, Hertfordshire, England 01/29/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent Sky outage reports came from the following cities: London, Luton, Barnet, Watford, Hemel Hempstead, Enfield Town, Hoddesdon, Stevenage, Hitchin, Rickmansworth, Waltham Cross, Ware, Borehamwood, St Albans and Welwyn Garden City.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • darriekylie Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam This is not an engineer problem - pls pls can some one just call and explain to me what is happening ?

  • DMCshoes Stuart Hughes CMIOSH (@DMCshoes) reported from St Albans, England

    @SkySportsF1 @SkyUK waste of money paying for a service that failt@to record the whole of qualifying.stopping one flying lap into Q3. A joke and now I can’t speak to you to complain. Absolute jokers!

  • digs9292 JBailey (@digs9292) reported from Welwyn Garden City, England

    How is Sol Campbell getting these punditry gigs? @SkySports he’s ******* awful. Up there with Michael Owen.

  • Mazipita 🇳🇬 🇬🇧 (@Mazipita) reported from Borehamwood, England

    @SkyHelpTeam Stop directing me to something that does not work.. I have upgraded my Internet but the problem still persist. Please send an engineer to sort this out. I cannot be paying £92 per month for a service I hardly enjoy. It is a massive rip-off

  • Lizzie_Farrant lizzie farrant (@Lizzie_Farrant) reported from London, England

    @SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!

  • darriekylie Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam I am now 9 days into no broadband or home phone - I’ve received one update from SkY 3 days ago - still nothing else - it’s quite appalling service if u ask me - just a message saying you’re working on it would suffice just being left in limbo constantly

  • richard_082 Richard Walker (@richard_082) reported from Broxbourne District, England

    @SkyHelpTeam moving into a temporary accommodation tomorrow, I am moving my TV, Phone and Internet service with me, unfortunately I have been told it will be another 2 and a half weeks before internet is installed, is there any option of getting round this or doing sooner?

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @SkyHelpTeam hi, I have no broadband connection. Trying to get hold of someone to help is a nightmare!

  • lizeebarry Lizee Barry (@lizeebarry) reported from Great Gaddesden, England

    @SkyHelpTeam Hi, please can you help ASAP with my DM? I’ve been without internet for 2 weeks now

  • Highfieldoval Thomas Johnson (@Highfieldoval) reported from Watford, England

    @Ekbalco @SkySports Just take a look at Seb's response ' I didn't think twice about doing it, I wanted to support Lewis and I believe in the cause' now that's loyalty to a colleague and common decency. The knee gesture stretches back to MLK Jr, how difficult for the prats standing to do?

  • darriekylie Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam when you’ve been without broadband for over 4 days I don’t think an automated message saying you’re aware of the problem and you’ll send a text when it’s working is appropriate customer service, or is it?

  • DavidMegicks David Megicks (@DavidMegicks) reported from Enfield Lock, England

    @skytv @SkyHelpTeam match choice not working

  • marie_haggerx 𝕞 𝕒 𝕣 𝕚 𝕖 (@marie_haggerx) reported from Borehamwood, England

    Never had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬

  • S13UNY Sunny miah (@S13UNY) reported from Broxbourne District, England

    @SkyUK #broadband my broadband down since yesterday only works on certain area and not connecting to tv and bhoosternnot working, on hold hour!

  • nistasan Sandra McKay (@nistasan) reported from London, England

    @SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.

  • KarimHarbott Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @SkyUK your incompetence plus you’re indifference has cost you a customer.

  • digs9292 JBailey (@digs9292) reported from Welwyn Garden City, England

    @DrumzAdeBass @SkySports So bad man.

  • Nathan1992S Nathan Sinclair (@Nathan1992S) reported from Knebworth, England

    Hey @SkyHelpTeam I keep getting an error code on my Mac whenever I try to watch SkyGo! Can you help?

  • darriekylie Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam Pls pls don’t tell me to use your services on the Internet — can someone pls call me to discuss not having internet for over 2wreks and not one piece of correspondence or help from sky WHATSOEVER!.... this is beyond appalling service from a BILLION pound company!!! I am really

  • Dagenhamdavee1 David reardon (@Dagenhamdavee1) reported from Welwyn Garden City, England

    @SkyHelpTeam so I’m a key worker on the test and trace programme and my internet keeps dropping not good when your calling people I’ve just been told I lll have to wait a week for an issue that’s supposedly need sorted 3 times what Petia say basically tough it’s domestic only

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • kittykat2912 Katie Boyes-Barker (@kittykat2912) reported

    @SkyHelpTeam 12 hours and still no resolution with update that engi ears have been despatched ......12 hours after the issue started. Complete joke sky.

  • m0apc Michael Brown (@m0apc) reported

    @alirhinos78 @SkyHelpTeam Umm... strange the incident doesn’t show anymore on the service status. I wonder if it breached the SLA so simple answer - close the ticket.

  • langfield77 LangSolo (@langfield77) reported

    @rich1234576 @SkyHelpTeam The update will probably tell you there are no problems, has been all day despite us getting to 15 hours and no internet

  • mrs_emma_brown Emma Brown (@mrs_emma_brown) reported

    @SkyHelpTeam It’s an external fault, already done that but why is my 4G on my phone so slow too??

  • _georgiabishopx Georgia (@_georgiabishopx) reported

    @SkyHelpTeam My issue can’t be resolved by the website. Tried calling and just get told to go back to the website. Then the call gets cut off. Any help? Sky box keeps glitching and we have to constantly unplug and restart.

  • natpit Natpit (@natpit) reported

    @SkyHelpTeam Just signed in and it says there are no known issues in my area, which is totally incorrect. How do I find out actual updates? Any idea at all on a time frame for getting Wimbledon back online? This is a nightmare when so many are still working at home and entirely reliant on you

  • hansborough99 Lindsay Hansborough (@hansborough99) reported

    @SkyHelpTeam any idea when the outage in Kippax Leeds might be sorted? Thank you

  • DCG1979 Diana Ghirardi (@DCG1979) reported

    @SkyHelpTeam the local outage appears to have been resolved but our internet still isn’t working. Switched modem off a couple of times but it isn’t working. Please help.

  • Iaquxman Iaquxman (James) (@Iaquxman) reported

    I can’t do my work all day today because @SkyHelpTeam decided to not work all day 😩😢 I hope when they finally decide to fix it it’s actually reliable for once

  • mrs_emma_brown Emma Brown (@mrs_emma_brown) reported

    @SkyHelpTeam currently have no WiFi and 4g is running so slow, why would this be?