Sky

Sky Outage Report in Welwyn Garden City, Hertfordshire, England

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The latest reports from users having issues in Welwyn Garden City come from postal codes AL7.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Welwyn Garden City, Hertfordshire, England 01/15/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent Sky outage reports came from the following cities: London, Luton, Enfield Town, Hitchin, Rickmansworth, Barnet, Waltham Cross, Ware, Hoddesdon, Borehamwood, Hemel Hempstead, St Albans, Welwyn Garden City, Watford and Stevenage.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2

  • hasan_sawal Hasan Sawal (@hasan_sawal) reported from Luton, England

    @benjylovell2 @SkySports Of course it’s all about their precious football coverage and about being all PC, they never really care about the actual football

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?

  • steviehind stevie hind (@steviehind) reported from Stevenage District, England

    You’re seriously delusional if you think I’m gonna pay another £15 when @SkySports & @virginmedia are already fleecing me for my footy fix

  • hornetboy84 john parslow (@hornetboy84) reported from Rickmansworth, England

    @samlomas @RookeryMike Doesn’t help my 84 year old ST holding dad who have sky q access but no access via a computer etc ... Could really do with a code pass that unlocks this for them on sky directly . @SkySports innovate ?

  • darriekylie Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam Pls pls don’t tell me to use your services on the Internet — can someone pls call me to discuss not having internet for over 2wreks and not one piece of correspondence or help from sky WHATSOEVER!.... this is beyond appalling service from a BILLION pound company!!! I am really

  • scottpearce Scott Pearce (@scottpearce) reported from Broxbourne District, England

    @Seacon75 @ManUtd @SkySports It’s all about how bad Man Utd are... poor old Spurs don’t get a mention... Man Utd TV as usual

  • darriekylie Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam I do t know what else to do? Your telephone team also don’t know anything updates at all .... it’s just awful situation!

  • AEgbuonu ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England

    @SkySports can you stop interrupting the #NBAFinals with your poor analysis. Leave it for @SHAQ pleaseeeeeeee #LakeShow

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website

  • aroundthehouses Mark Newton (@aroundthehouses) reported from Bricket Wood, England

    @SkyHelpTeam broadband down in AL2 St Albans. Problems?

  • darriekylie Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam Can we escalate this problem pls - this service issue and customer service issue needs resolving - all it would take is a phone call !!

  • darriekylie Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam This is not an engineer problem - pls pls can some one just call and explain to me what is happening ?

  • marc_laz Marc the Luddite mm #UTAG Parasite! (@marc_laz) reported from Loughton, England

    @SkyUK worst phone service ever !!! Can’t get through I have been holding for over an hour !!!!

  • joelclements Joel Clements (@joelclements) reported from Redbourn, England

    @neyrrxtti @MabundaLinda @SkySports Ah ok so you know where he is all the time.... got it! 👍🏻 I couldn’t give a **** how many likes anything I say gets on any platform I’m not that sad

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    @SkyHelpTeam your broadband is utter crap pay for ultrafast and get rubbish signal upstairs shouldn't matter with the amount of people streaming... how can I bust the signal to upstairs

  • steviehind stevie hind (@steviehind) reported from Stevenage District, England

    You’re seriously delusional if you think I’m gonna pay another £15 when @SkySports & @virginmedia are already fleecing their customers for our footy fix

  • appletonjack Jack Appleton (@appletonjack) reported from London Colney, England

    @Social_Daisy @SkyHelpTeam Easily the worst broadband ever. 😤

  • DamianFinn Damian Finn (@DamianFinn) reported from Barnet, England

    @SkyHelpTeam come on Sky, at least acknowledge you have a problem with the Xbox App and Sky Sports. Enough people here saying they can’t watch the England game due to “A network error has occurred”

  • NatBurgham Natalie Burgham (@NatBurgham) reported from Hatfield, England

    @SkyUK how do I get through to report my phone not working ? You just send me a text and hang up

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • FeralAtticus1 Feral Atticus (@FeralAtticus1) reported

    @SkyUK That's the same price it's been for about a year. Besides yous are so awful I wouldn't join yous until yous get your act together. That means no more attempted frauds and customer service that works.

  • CymraegJanner Geraint Heath (@CymraegJanner) reported

    @SkyHelpTeam I've got a SIM only account but don't seem to be able to upgrade and take your 25GB for £12 offer. Help please? Thanks

  • Simone_33567 Simone Danelle (@Simone_33567) reported

    @SkyUK have you moved your HD channels for a reason? CH4 HD is 804 now? You have to scroll down the guide for 10 minutes before being able to see what’s on! Same for Ch5. What’s the logic?

  • coelhs01 sandra coelho (@coelhs01) reported

    @SkyHelpTeam can I please have a number I can call in regards to my contract. Contract finished and can't speak to anyone. Tried online and can't do it. Maybe I should cancel after 5 years plus 😢

  • MofidaGad Mofida Gad (@MofidaGad) reported

    @SkyUK Have been but not going anywhere. How can you help?

  • youngwrld2009 Young_wrld2009 (@youngwrld2009) reported

    @SkyHelpTeam my tv is says it has a connectivity problem when it says the connection is fine I have turned off and on by the plug and still says the same message If you could help that would be great

  • mrspspiderman Ali B (@mrspspiderman) reported

    @SkyHelpTeam my broadband hasn’t worked for 2 days. Logged online at the time. No reply. Tried phoning and the robot won’t put me through to a human! When are you going to fix it?

  • Shane_Crossman ShaneCrossmanUK (@Shane_Crossman) reported

    @SkyHelpTeam How about you fix your outage in Glasgow ?!

  • RossAKev TurkTownBlue (@RossAKev) reported

    @SkyHelpTeam My broadband has been disconnecting from the internet(orange light), the self diagnosis isn’t picking it up because it’s intermittent. I’ve had enough of sky and it’s poor customer service. Everything online self help, no one to chat to.

  • Rushyy95 Joshua Rush (@Rushyy95) reported

    @SkyHelpTeam My internet has been down all week do you have a live chat service