Sky

Sky Outage Report in Welwyn Garden City, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Welwyn Garden City come from postal codes AL7.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Welwyn Garden City, Hertfordshire, England 01/12/2026 18:55

January 12: Problems at Sky

Sky is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent Sky outage reports came from the following cities: London, Hitchin, Rickmansworth, Barnet, Luton, Enfield Town, Waltham Cross, Ware, Hoddesdon, Borehamwood, Hemel Hempstead, St Albans, Welwyn Garden City, Watford and Stevenage.

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City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • sudhirkapoor82 Sudhir Kapoor (@sudhirkapoor82) reported from London, England

    @SkyHelpTeam What’s the latest? Mines still not working

  • CabbieOO7 CabbieOO7 🇬🇧 (@CabbieOO7) reported from London, England

    @SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible

  • SnoWhiteSally Sally (@SnoWhiteSally) reported from Barnet, England

    Is anyone else in #barnet having issues with @SkyUK tonight? I just want to watch shitty tv to take my mind off of the #nationallockdown

  • garethcruse Gareth Cruse (@garethcruse) reported from Enfield Lock, England

    @SkyHelpTeam what is the phone number for customer support? Broadband stopped working

  • LFarrel Lara Farrel (@LFarrel) reported from St Albans, England

    @SkyHelpTeam @ItsTwiitch Our broadband just went down at 9:30pm in St Albans. FYI

  • MilesBlumsom Miles Blumsom (@MilesBlumsom) reported from Bushey Heath, England

    Anyone else having problems with the @SkySports commentary on the Spurs game? Commentators are ahead of the picture

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam I’m a TV customer looking at maybe adding broadband. I live in London N31QN. I ran a quote & it says no fibre is available at my address, but I have had fibre quotes from you in the past. Is it possible this is an error? I cannot consider moving without fibre. Thanks

  • gavin_coop ցɑѵíղ 💭 (@gavin_coop) reported from Stevenage District, England

    @SkyHelpTeam It’s ok the website seemed to be down! All done now. 👍🏻

  • CharKearney Char🐆 (@CharKearney) reported from Stevenage District, England

    @SkyHelpTeam recently changed sky broadband does not want to ever work with my work VPN. causing me lots of stress and online help isn’t working.. any ideas

  • wrightsnake wrighty (@wrightsnake) reported from Enfield Lock, England

    @1889_cards @SkyHelpTeam @JamesBu21387819 Imagine being such a bootlicker that you tolerate putting up with crap you'd expect from decades ago. Oh, and you're using the internet whilst complaining about people not having an internet connection, you mouth-breather.

  • cache1337 Chris Ivie (@cache1337) reported from Welwyn, England

    @SkyHelpTeam any issues in AL6? I cancelled a few days ago for the 31 day countdown coincidentally... Now no broadband

  • wrightsnake wrighty (@wrightsnake) reported from Enfield Lock, England

    @1889_cards @SkyHelpTeam @JamesBu21387819 Imagine being such a bootlicker that you tolerate putting up with substandard service. Oh, and you're using the internet whilst complaining about people not having an internet connection, you mouth-breather.

  • StephenOSulliv4 Stephen O'Sullivan (@StephenOSulliv4) reported from Hemel Hempstead, England

    @SkyUK @SkyHelpTeam my internet has been down all day. Any idea when it will be up and running again? Any compo for the inconvenience? #skybroadband

  • EllieMB1 Ellie (@EllieMB1) reported from Broxbourne District, England

    @virginmedia me wondering if @SkyUK have any offers - been waiting on the line for another hr!!!! Just want my service activated 😱😱

  • Ryanab1991 Ryan B (@Ryanab1991) reported from Stevenage District, England

    @SkyHelpTeam @chefryanhoney Hi @SkyHelpTeam I’ve been having this same problem for three days now!! I’ve gone through the link but no joy

  • aroundthehouses Mark Newton (@aroundthehouses) reported from Bricket Wood, England

    @Kjvincent1979 @SkyUK Still crap from @SkyUK it would be good to know what they are doing to fix the issues

  • gaishey Gaishey (@gaishey) reported from London, England

    @Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • Evans1970Mark Mark (@Evans1970Mark) reported from Hoddesdon, England

    @SkyHelpTeam I’m a little confused as tomorrow my 82 year old mother is having sky q installed having waiting 2 months for availability. Now received a message saying engineer will do work outside but won’t come in to the home. Can you help or advise?

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    @SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not

  • gaishey Gaishey (@gaishey) reported from London, England

    @iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • LindaCo40029508 Linda Connolly (@LindaCo40029508) reported

    @SkyHelpTeam I have been having Internet issues over the last two days now I have no Internet at all. UB5 area

  • alanm8412 Alan Middleton (@alanm8412) reported

    @SkySportsPL @SkySports **** pitch though. Looked more like a farmers field

  • ngood77 Nicos (@ngood77) reported

    @SkyHelpTeam The Middlesbrough game was in UHD too. Is it a technical issue ?

  • richardhardy RicHardy (@richardhardy) reported

    @SkyHelpTeam Spoke to someone who said they have set another callback for Monday..... 110% it will not happen!! And to get to speak to a manager I would have to wait for a callback 24-72hrs. Very poor yet again to say the least! Why can’t someone arrange for a manager to ring straight back?!

  • L4kepond Big Pond lad (@L4kepond) reported

    @LordStunn4 @SkySportsPL @SkySports What are you actually expecting from a team that just got promoted? We're the highest out of the newly promoted teams, not bad so far

  • sophiadiane93 Soph (@sophiadiane93) reported

    @SkyUK hi, I’ve tried contacting customer service but the line is dead. I need help with my broadband - is there a way you can help?

  • tonicondor antonio freire (@tonicondor) reported

    @SkyHelpTeam No.. I may get asked to go through another round of sim resets which suggests they didnt get the problem again,or if I'm lucky case has skipped to the specialist team. (But they couldn't solve back in August). If this is a corporate/contractual issue I'm not sure ill be updated

  • us3rname2110 Random name (@us3rname2110) reported

    @SkySports Cancel culture is an absolutely vile disgusting thing

  • dcr_1999 Dougie Poole-Reid (@dcr_1999) reported

    Evening @SkyHelpTeam my Sky Q box is connected to the internet but each time we try to view a trailer for movies we’re getting ‘Due to a technical error your request could not be completed. Please try again later’ any idea what could be causing the issue?

  • Sabeel92 Sabeel Mehmood (@Sabeel92) reported

    @SkyHelpTeam I can't seem to get through to a person for Sky Q technical problem, can you provide a contact please?