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Sky outages and service status in Welwyn Garden City, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Welwyn Garden City, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 14, 2:04 AM GMT+1.
  • 58% Internet (58%)
  • 17% Wi-fi (17%)
  • 13% E-mail (13%)
  • 8% Total Blackout (8%)
  • 4% TV (4%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Sky

Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Welwyn Garden City, England

The most recent Sky outage reports came from the following cities: Barnet, Enfield Town, Watford, Stevenage, Luton, Welwyn Garden City, Hitchin, Waltham Cross, and Hemel Hempstead.

CityProblem TypeReport Time
Barnet Internet 10 hours ago
Enfield Town Internet 13 hours ago
Watford Internet 2 days ago
Watford Wi-fi 3 days ago
Barnet Internet 6 days ago
Stevenage Internet 6 days ago

Nearby cities with recent reports

Barnet

3 recent signals

10 hours ago
Watford

2 recent signals

2 days ago
Enfield Town

1 recent signals

13 hours ago
Stevenage

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • wrightsnake
    wrighty (@wrightsnake) reported from Enfield Lock, England

    @SkyHelpTeam @JamesBu21387819 Imagine thinking that you have to go through an entire 24 hours of not having an internet connection before you call it loss of service. This isn't 1995.

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam spoke to support earlier as scaffolding has temporarily stopped my satellite signal. They suggested that I cast Sky Go to my TV but, whether by casting or HDMI, I get a message that “playback is not allowed on external displays” when I try to play anything. Help!

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam an update (although I’ve had no response from you)… the 3rd person I spoke to yesterday, later on, resolved it, easily! Which is a very satisfactory result, of course, but still worrying why 2 people earlier (one in retentions) told me they could offer no solution!

  • SimonPrindy
    Simon (@SimonPrindy) reported from Hemel Hempstead, England

    @SkyUK what has happened to your customer service, absolutely dreadful. Is your new business strategy to get customers to leave you?

  • aroundthehouses
    Mark Newton (@aroundthehouses) reported from Barnet, England

    Hi @SkyHelpTeam is there an issue with broadband in the St Albans or Watford areas please?

  • Evans1970Mark
    Mark (@Evans1970Mark) reported from Hoddesdon, England

    @SkyHelpTeam I’m a little confused as tomorrow my 82 year old mother is having sky q installed having waiting 2 months for availability. Now received a message saying engineer will do work outside but won’t come in to the home. Can you help or advise?

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam It’s very frustrating and I can’t imagine what else to try! Thanks for your help.

  • 2908aug
    sarah mccaughey (@2908aug) reported from Caddington, England

    @SkyUK crap service thanks for hanging up on me 8 times

  • leecoll15
    coll (@leecoll15) reported from Hemel Hempstead, England

    @SkyUK why is it so hard to contact your customer service team? You have been taking money for sky glass since Feb and I don’t have it !!! #CustomerService #customersupport #bad

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam I understand that. So again…is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out! I seem to be stuck forced to pay with on options at all to stream?

  • MissDipika89
    Dipika Gokani (@MissDipika89) reported from Luton, England

    @SkyUK we have been a customer of yours for 5 months, upgraded our internet with you, got a mesh system, yet we still have WiFi issues. We have spent an hour a week (20+ hours) with your Customer Service team doing resets. I need WiFi for work! What can you do as this can’t go on

  • sparkloaf26
    the spark (@sparkloaf26) reported from Barnet, England

    Sky wifi is utter **** how can it keep going down #skywifi @SkyHelpTeam

  • Gosbo68
    Grant Osborn (@Gosbo68) reported from Broxbourne District, England

    God’s worst trick on humanity? The combination of @SkyUK Q boxes with BT internet. Ffs.

  • rickygrimesclay
    Ricky Grimes (@rickygrimesclay) reported from Barnet, England

    @SkyHelpTeam has there been a problem with the broadband in N10 I have had no internet all day today?

  • jm8997
    John M Murphy (@jm8997) reported from Stevenage District, England

    @katxmoon will this be picked up and shown on @SkyUK or another U.K. network?

  • gavin_coop
    ցɑѵíղ 💭 (@gavin_coop) reported from Stevenage District, England

    @coxyITFC @SkyHelpTeam Mines been shocking also so slow it’s unreal!

  • gibbo2904
    Robert Gibson (@gibbo2904) reported from Enfield Lock, England

    @christhered5 @SkySports No media outlet gives a **** about the fans. And now the clubs going down same route!! Haven’t seen 1 fan in favour of this new proposal

  • Leafs1201
    Paul Durrant (@Leafs1201) reported from Bushey Heath, England

    @SkyHelpTeam Hi, new customer here, just wanted to find out how can I find out my username and password to log in to my router settings , I need to add some smart lamps and need to turn the 5G Hz off temporarily to set them up, thanks 👍🏻

  • 2908aug
    sarah mccaughey (@2908aug) reported from Caddington, England

    @SkyHelpTeam I need to cancel sky

  • StephenOSulliv4
    Stephen O'Sullivan (@StephenOSulliv4) reported from Hemel Hempstead, England

    @SkyHelpTeam my Internet is not working. Is there an issue at your end ?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • WELSHDRAGON135
    MICHAEL (@WELSHDRAGON135) reported

    @skysports @Carra23 if the goalkeeper incident happens next year against @LFC YOU'LL be the first one crying FOUL so be Quiet ... #MNF

  • mono_guerillo
    Mono Guerillo (@mono_guerillo) reported from Edworth, England

    Goal music, bad! Most of that waffle on the Skysports commentary, also bad! #SOUMID

  • Ricky81D
    Ricky (@Ricky81D) reported

    @JoshCF_ @skytv @SkyHelpTeam are terrible for it, we are out of contract, email saying monthly price will be £X amount, bill comes in and nowhere near, never had a bill in for the amount they have said yet.

  • silentworks59
    Anto (@silentworks59) reported

    Would @SkySports not make the panel a bit more balanced Boyd and pals are so one sided! A clear handball and they arguing it never touched his hand! #scottishprem #celtic #skysports

  • mcbhoy
    CM 🍀 (@mcbhoy) reported

    Anyone else seeing the "never mind that, what about this' narrative? The unbalance is being driven by bigotry, by people who are given a platform by organisations such as @SkySports, @ClydeSSB. Get a grip, take the emotions out of it, grow up and be professional FFS.

  • KennyGilb3rt
    Kenny G (@KennyGilb3rt) reported

    @UnitedStandMUFC @SkySports I think it's a big mistake if we hire Carrick. Yes we have been winning games but the performances have been bad

  • GoToThePictures
    Going To The Pictures (@GoToThePictures) reported

    I remember the days when @SkySports used to have analysis by experts at half time. Now it's just 14 minutes of adverts and 1 minute of some stupid **** from a guest pundit.

  • AFCWin_
    AFC_Win (@AFCWin_) reported

    @AmBigSerge @StokeyyG2 @SkySports You will never watch a game, beggar

  • emmajack176
    emma jane (@emmajack176) reported

    @FootballEra_ @SkySports are awful ! @GNev2 has too much power and tbh it’s getting dull and predictable!! I mute every week

  • B_JMills
    Bradley Mills (@B_JMills) reported

    @TheSpursWatch @SkySports Why are yous arse about referees? It’s not referees that are making Spurs be ****?