Sky

Sky Outage Report in Welwyn Garden City, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Welwyn Garden City come from postal codes AL7.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Welwyn Garden City, Hertfordshire, England 01/16/2026 09:15

January 16: Problems at Sky

Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent Sky outage reports came from the following cities: Luton, London, Enfield Town, Hitchin, Rickmansworth, Barnet, Waltham Cross, Ware, Hoddesdon, Borehamwood, Hemel Hempstead, St Albans, Welwyn Garden City, Watford and Stevenage.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • BART_SOMSEN Bart Somsen (@BART_SOMSEN) reported from Hemel Hempstead, England

    Time to cancel my @SkySports subscription. It's just @SkyUK now. #covid19UK

  • Ch1Hudson Chris Hudson (@Ch1Hudson) reported from Broxbourne District, England

    @SkyHelpTeam I still cant pause my sky sports package..can someone help me

  • VisitPeaks Wendy Boast 🌼🌝🍂🐾 (@VisitPeaks) reported from Enfield Lock, England

    @SkyUK can you help I have 2 holiday cottages with Sky accounts please can you offer a suspension of payments as all my bookings cancelled so no income coming in. Nothing on website to answer this question.

  • jackdiakou jackdiakou (@jackdiakou) reported from Enfield Lock, England

    @shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.

  • KimOrmsby3 Kim Ormsby (@KimOrmsby3) reported from Rickmansworth, England

    @inrickmansworth @UKPowerNetworks @OpenreachHelp @Observer_Owl Apparently it’s an Openreach thing. We’ve had intermittent internet for over 2 weeks now. We have phoned or emailed @SkyHelpTeam every day sometimes even 2 or 3 times. Absolutely no help, no follow up. Going to go to Virgin!!!

  • radisic123 stephen radisic (@radisic123) reported from London Colney, England

    @SkySports How totally stupid open space open air , first if your worried about passing on the virus you would have to shut down the London Underground and all the trains and busses these spaces are packed and total germ carriers

  • porridge77 John Porritt (@porridge77) reported from London, England

    @DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.

  • KimOrmsby3 Kim Ormsby (@KimOrmsby3) reported from Rickmansworth, England

    Still no WiFi - 18 days now. Please don’t dm me @SkyHelpTeam as you can’t help

  • vikthapar Vik Thapar (@vikthapar) reported from Rickmansworth, England

    @SkyUK sent an email over week ago to cancel my sky but no response. Any idea how long do I have to wait and can I cancel my direct debit.

  • verona_vm Veronica Van Muyen (@verona_vm) reported from London, England

    @SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.

  • GoonerAFC1988 KR (@GoonerAFC1988) reported from Buntingford, England

    @SkyUK the worst company ive ever dealt with. Had 3 days off work to get sky q installed, 3rd time they come today and still cant do it. Making excuse after excuse.

  • parker_64 Neil Parker (@parker_64) reported from Luton, England

    @stivesposh @danielb0y @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports I will be doing that too, I know it’s controversial but I want to support the local football community, despite the Peterborough and Cambridge rivalry. I will get the first round in 🍻.

  • markbryce2 mark bryce (@markbryce2) reported from Woolmer Green, England

    @SkySports @SkyUK As I’m self employed please can you “pause” my subscription now. Your contact centre/online is not working so take away my pain & just suspended everyone’s now. Simple but I’m not holding my breath. Oh & @prodnose would like his paused too whilst you’re at it.

  • HertsTimelord Dermot Wickham (@HertsTimelord) reported from Radlett, England

    @Hutch10Chelsea Cancelled @SkySports last week. As a long standing customer I’m sure I was paying over the odds and they will be offering far better deals once sport gets back to normal.

  • gavin_coop ցɑѵíղ 💭 (@gavin_coop) reported from Stevenage District, England

    @Sonic_Sinclair @SkySports May as well cancel it for a couple of months!

  • faraznaqvi82 Faraz (@faraznaqvi82) reported from Barnet, England

    Thanks to @SkyUK for pausing @SkySports and looking after customers during the lockdown. Great customer service.

  • Chazacox Charlie Tebbs 🙋‍♂️ (@Chazacox) reported from Barnet, England

    @JosiePosie2 @SkyHelpTeam We have @SkyUK and our broadband is shocking too! Endless phone calls and visits resulted in nothing. Awful.

  • neilbays Neil (@neilbays) reported from London, England

    @SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain

  • worryingnomad The Worrying Nomad 🌏 (@worryingnomad) reported from Luton, England

    @SkySports @UEFA @FootballAssoc @premierleague @BBCSport @EFL Cancel all cups; FA, champions and Europa league! Postpone all games until May then play league games only Saturday and Wednesday. Behind closed doors if necessary. Season could finish a week late. #StaySafe

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • niftyroe nicki roe (@niftyroe) reported

    @SkyHelpTeam Absolutely awful service as usual 👏🏼

  • BeckyMcMurchie Becky ✌️ (@BeckyMcMurchie) reported

    @SkyHelpTeam Can you help then!? I'm now on the call for over an hour and I'm not happy. The engineer I spoke with was great, but the call disconnected. Before it did she said the issue I was having with my broadband was a line issue and needed an openreach engineer.

  • IndyHothi Indy Hothi CA (@IndyHothi) reported

    @SkyHelpTeam just spent 1hr+ on phone to cancel services and got passed around 3 reps before being cut off. Not impressed.

  • Marmite2 s (@Marmite2) reported

    @BBCWatchdog @SkyHelpTeam Sky have cancelled 4 appointments to replace a failed sky box for an 80 year old COVID widow. No TV since DECEMBER. Sky help not interested enough to response. @BBCXRay

  • highway2hell32 David Blair (@highway2hell32) reported

    @SkyHelpTeam Thanks for response. Broadband technical support I believe. I made the booking via the app, confused why I can't cancel the booking same way, especially as no one booked? Person said it needed someone with access to the outreach system

  • AJimWilson Dr Jim Wilson (@AJimWilson) reported

    @SkyHelpTeam Is the online chat broken??

  • Miss_CharlotteR Charlotte Reynolds (@Miss_CharlotteR) reported

    @SkyHelpTeam Done all that. Still not working! A lot of people having the same issue. Cannot be a coincidence

  • HayleyWarren actualhayleywarren (@HayleyWarren) reported

    @MatterfaceJaime @SkyHelpTeam Ours is down too, so many people in the same town having the same issue. Been told an engineer will come out Tuesday. Surely you can’t be sending an engineer to every home that’s affected?!?

  • Marmite2 s (@Marmite2) reported

    @SkyHelpTeam Did you get my message? Phone help team can’t help.

  • Marmite2 s (@Marmite2) reported

    @SkyHelpTeam @BBCWatchdog @BBCXRay this has been going on since December, I’ve had plenty of conversations but no action to help an 80yo COVID widow.