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Sky Outage Report in Welwyn Garden City, Hertfordshire, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Welwyn Garden City, Hertfordshire, England 12/13/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent Sky outage reports came from the following cities: London, Enfield Town, Stevenage, Barnet, Chingford, Luton, Hemel Hempstead, Waltham Abbey, Watford, Hitchin, Hertford and St Albans.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • andyjsimm Andy Simm (@andyjsimm) reported from Radlett, England

    @SkyHelpTeam - ok, so Sky Q just does not work. Completely had enough - can guarantee the support I get will be a) check the website (waste of time) b) private dm you (waste of time) c) I might then get to an engineer coming out (who will never show up because they never do).

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!

  • chpru Christin Prüstel (@chpru) reported from London Colney, England

    @SkyHelpTeam It wasn't just today. I tried multiple times at different times of day over the past few weeks and it was never available. Today I called instead but was on the phone for an hour and still have not received the promised call back.

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail

  • lincoln1505 Mark Young (@lincoln1505) reported from St Albans, England

    @SkyUK Could not agree more - the service is terrible ... slow and utterly non customer centric

  • HertsTimelord Dermot Wickham (@HertsTimelord) reported from Radlett, England

    @paulwilliamsonx @SkySports @TheMasters @NickFaldo006 That was over 40 years ago when there were 3 tv 📺 channels and no internet. Kids don’t sit down with their parents round the 📺 any more

  • shariquenomani Sharique شارق نعمانی (@shariquenomani) reported from Barnet, England

    Sky customer support is literally broken down. Every call to them takes on an average 30-60 min. You are bundled off to India where they know NOTHING. only I’m sorry. Escalating it. Arranging a call back. The engineers don’t bother to attend on a appointment @SkyHelpTeam

  • marvelreid83 Darren Reid (@marvelreid83) reported from London, England

    Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄

  • Flash12Gould karen gould (@Flash12Gould) reported from Sandridge, England

    @SkyUK Try putting your prices down 👍

  • GloryHornet GloryHornet (@GloryHornet) reported from St. Stephen, England

    Please stop Carragher commentating on games @SkySports Boring. Monotone. Kept getting Watford and Norwich confused last night. Blames the wrong players. Piss poor research

  • andyjsimm Andy Simm (@andyjsimm) reported from Radlett, England

    @SkyHelpTeam - beginning to lose patience with Sky Q. Problem after problem. The latest issue is that the boxes cannot retain internet connection which means I am constantly (every few minutes) having to reset. Broadband has NO issues with any other device. Fed up.

  • sallyalp2000 Zalihe Alp (@sallyalp2000) reported from Broxbourne District, England

    @CNN @cnnbrk anyone else having problems watching sky 506. Can’t hear or see anything then crackling sound and broken pixelated picture @SkyUK

  • charlie_fynan Charlie Fynan (@charlie_fynan) reported from Broxbourne District, England

    @SkyUK any chance of you sorting out your shit/ non existent WiFi

  • danny0x0 danny gardner (@danny0x0) reported from Stevenage District, England

    @___GJS___ @GNev2 @SkySports Terrible advice , surely that’s the moment to say what you really think !!

  • suefoxreid Sue Fox (@suefoxreid) reported from Harpenden, England

    Ordered the boxing and made to pay £29 plus £2 booking fee because it’s half an hour before showing. Just watching the football and you are advertising the boxing at £24.95. Really poor Sky! @SkyUK @SkyHelpTeam

  • charlie_fynan Charlie Fynan (@charlie_fynan) reported from Broxbourne District, England

    @SkyHelpTeam It is definitely not the best way to fix it. Check your records EN8 7EW is the postcode. You need to fix it

  • josephgill5 Joe Gill (@josephgill5) reported from Barton-le-Clay, England

    @SkySports @SkySportsPL Dont hang @DavidJonesSky out 2 dry u gutless mugs

  • RyanMorrisonJer Ryan Morrison (@RyanMorrisonJer) reported from Hemel Hempstead, England

    @stringfellow @Itsjimbosaki @BritishGas @SSE @AffinityWater @SkyUK @MORETHAN @ecotricity @octopus_energy @triodosuk @monzo I’ve got Monzo and Starling that I use for spending and subscriptions (in that order). Did a quick check and @ecotricity is about £20 a month more than the average - which isn’t bad for renewable power, good customer service and no early exit fee

  • Quas_Mayn JayJayOkoch♦️ (@Quas_Mayn) reported from St Albans, England

    @MatchroomBoxing @KSIOlajidebt @LoganPaul @STAPLESCenter @DAZN_USA @SkySports @SkySportsBoxing I'd nearly forgotten this dog shit was on tbh

  • shariquenomani Sharique شارق نعمانی (@shariquenomani) reported from Barnet, England

    Text or call. Waiting endlessly for some update. I’m throwing off my equipment & getting done with this BS @SkyUK Bad Bad experience

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TristenThl Tristen Haden-Lubeck (@TristenThl) reported

    @SkyHelpTeam @DaveN68773368 Issues in glossop, Derbyshire. no streaming available, but all lights on sky hub. can't access sky service update site.

  • anas_488 Anas Ahmed (@anas_488) reported

    @185Alamin @SkyHelpTeam I hate them !!! **** service

  • electroncapture Nick Gee (@electroncapture) reported

    @SkyHelpTeam After this many hours why not give the bypass to everyone? You need to change DNS settings in your device (PC, phone, or whatever) from automatic to manual, and type in 8.8.8.8 & 8.8.4.4. Instant fix.

  • thisisneenz Nina Green (@thisisneenz) reported

    @Haylzhope @SkyUK Apparently it is down x

  • Anthony68021972 Anthony Hughes (@Anthony68021972) reported

    Shocking service for the price @SkyHelpTeam

  • bagsofessential Bags of Essentials (@bagsofessential) reported

    @SkyHelpTeam No internet here either absolute joke! Been with Sky for years yet since upgrading to skyQ and your top broadband it’s been the worst it’s ever been! Will defo be looking to move now I’m out of contract.

  • DonnaCo95362767 Donna Cox (@DonnaCo95362767) reported

    @SkyHelpTeam Issues in IP7 area no internet at all. Been on and off for the past two days will there be a compensation for the lack of connection

  • ByronMagee6 Byron Magee (@ByronMagee6) reported

    @SkyHelpTeam bleeding ****

  • BillSmith1870 Batman's Great Grandad. (@BillSmith1870) reported

    @UnoderscoreOSRS @RTAutorepairs @SkyHelpTeam If its that bad of a service and has been that bad for 2 or 3 years why have you not left yet ? I think the only boring and miserable thing here is yourself....

  • ChapmanJanine Janine Chapman (@ChapmanJanine) reported

    @SkyUK your help guide online is diabolical, going round in circles!! My broadband is useless, cannot connect to even do a simple speed test!! Help & soon, constant buffering, did all you said last time, to no avail. Fed up of trying now