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Sky Outage Report in Welwyn Garden City, Hertfordshire, England

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The latest reports from users having issues in Welwyn Garden City come from postal codes AL7 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Welwyn Garden City, England

The most recent Sky outage reports came from the following cities: Welwyn Garden City, Luton, Enfield Town, Watford, Barnet, Hitchin, Stevenage, Waltham Cross, Hemel Hempstead, Loughton, Hoddesdon, and Bushey.

CityProblem TypeReport Time
Welwyn Garden City TV 3 days ago
Luton Total Blackout 4 days ago
Enfield Town Wi-fi 7 days ago
Luton Internet 7 days ago
Luton Wi-fi 8 days ago
Watford Wi-fi 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • darriekylie
    Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam Can we escalate this problem pls - this service issue and customer service issue needs resolving - all it would take is a phone call !!

  • Debsgf
    DebsF (@Debsgf) reported from Barnet, England

    @SkyHelpTeam hi, I have no broadband connection. Trying to get hold of someone to help is a nightmare!

  • appletonjack
    Jack Appleton (@appletonjack) reported from London Colney, England

    @Social_Daisy @SkyHelpTeam Easily the worst broadband ever. 😤

  • marie_haggerx
    𝕞 𝕒 𝕣 𝕚 𝕖 (@marie_haggerx) reported from Borehamwood, England

    Never had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬

  • S13UNY
    Sunny miah (@S13UNY) reported from Broxbourne District, England

    @SkyUK #broadband my broadband down since yesterday only works on certain area and not connecting to tv and bhoosternnot working, on hold hour!

  • darriekylie
    Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam when you’ve been without broadband for over 4 days I don’t think an automated message saying you’re aware of the problem and you’ll send a text when it’s working is appropriate customer service, or is it?

  • aroundthehouses
    Mark Newton (@aroundthehouses) reported from Bricket Wood, England

    @SkyHelpTeam broadband down in AL2 St Albans. Problems?

  • darriekylie
    Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam Pls pls don’t tell me to use your services on the Internet — can someone pls call me to discuss not having internet for over 2wreks and not one piece of correspondence or help from sky WHATSOEVER!.... this is beyond appalling service from a BILLION pound company!!! I am really

  • hasan_sawal
    Hasan Sawal (@hasan_sawal) reported from Luton, England

    @benjylovell2 @SkySports Of course it’s all about their precious football coverage and about being all PC, they never really care about the actual football

  • darriekylie
    Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam I do t know what else to do? Your telephone team also don’t know anything updates at all .... it’s just awful situation!

  • DavidMegicks
    David Megicks (@DavidMegicks) reported from Enfield Lock, England

    @skytv @SkyHelpTeam match choice not working

  • sparkloaf26
    mark cording (@sparkloaf26) reported from Barnet, England

    @SkyHelpTeam your broadband is utter crap pay for ultrafast and get rubbish signal upstairs shouldn't matter with the amount of people streaming... how can I bust the signal to upstairs

  • lizeebarry
    Lizee Barry (@lizeebarry) reported from Great Gaddesden, England

    @SkyHelpTeam Hi, please can you help ASAP with my DM? I’ve been without internet for 2 weeks now

  • darriekylie
    Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam This is not an engineer problem - pls pls can some one just call and explain to me what is happening ?

  • Mazipita
    🇳🇬 🇬🇧 (@Mazipita) reported from Borehamwood, England

    @SkyHelpTeam Stop directing me to something that does not work.. I have upgraded my Internet but the problem still persist. Please send an engineer to sort this out. I cannot be paying £92 per month for a service I hardly enjoy. It is a massive rip-off

  • hornetboy84
    john parslow (@hornetboy84) reported from Rickmansworth, England

    @samlomas @RookeryMike Doesn’t help my 84 year old ST holding dad who have sky q access but no access via a computer etc ... Could really do with a code pass that unlocks this for them on sky directly . @SkySports innovate ?

  • Nathan1992S
    Nathan Sinclair (@Nathan1992S) reported from Knebworth, England

    Hey @SkyHelpTeam I keep getting an error code on my Mac whenever I try to watch SkyGo! Can you help?

  • darriekylie
    Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam I am now 9 days into no broadband or home phone - I’ve received one update from SkY 3 days ago - still nothing else - it’s quite appalling service if u ask me - just a message saying you’re working on it would suffice just being left in limbo constantly

  • joelclements
    Joel Clements (@joelclements) reported from Redbourn, England

    @neyrrxtti @MabundaLinda @SkySports Ah ok so you know where he is all the time.... got it! 👍🏻 I couldn’t give a **** how many likes anything I say gets on any platform I’m not that sad

  • KarimHarbott
    Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @SkyUK your incompetence plus you’re indifference has cost you a customer.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • eldarioth
    Eldarioth (@eldarioth) reported

    @SkyHelpTeam So I need to rearrange a visit because I have a flat roof. Phoning you up does nothing because i got cut off. Please help me out here! My other provide is removed in 12 days, so need it in place!

  • Notts_Gooner
    Notts Gooner (@Notts_Gooner) reported

    @OpenreachHelp once again being let down by openreach. Not showing up for a scheduled appointment even though I got a text yesterday confirming. Not good @SkyHelpTeam

  • mannyshina
    Manny (@mannyshina) reported

    @SkyUK - Hey! Is the internet down in UB3 Hayes area? Currently working from home and now the broadband isn’t working :(

  • Stevie_V2
    Esteban Ternera (@Stevie_V2) reported

    @SkyHelpTeam why are you sending engineers out with ladders so unsafe the engineer has to drill holes in the walls of my house before he can climb 12ft up to the dish? Installation cancelled and I’ll try to cancel my order tonight.

  • tobypriceis
    🔶 Toby Price #FBPE #blacklivesmatter #LDCF ✝️ (@tobypriceis) reported

    Dear @virginmedia. I've made a formal complaint about your wifi service, but I would really appreciate a call before the 28 days you allow for complaints is up. Your phone lines are taking over an hour to answer, which is much worse than @SkyUK. Thanks.

  • custardsnatcher
    Nick (@custardsnatcher) reported

    @Russats @SkyUK Although the bastards @SkyUK are making it impossible to cancel... I've been on hold for over a hour and spoken to 2 different people so far... Current call time is 1hr37 minutes. Its so boring

  • KayleighJaneP
    Kayleigh Prentice 🌻 (@KayleighJaneP) reported

    @SkyHelpTeam Online log in - I just google sky log in. It worked the other day but needed to log in again the next day when your system was down and it’s not worked since

  • lorna61533815
    lorna (@lorna61533815) reported

    @SkyHelpTeam Yes I have and it states a problem but as I said previously I had work carried out before Xmas but have not heard from you since?

  • JWatsonCoach
    John Watson (@JWatsonCoach) reported

    @SkyHelpTeam hi who would. I contact when doing speed checks for my sky broadband to be looked at. Your online checks and website even says it needs to be checked as I am not receiving a full service speed/downloads.

  • baj1712
    Balraj Sihota (@baj1712) reported

    @SkyHelpTeam I am being charged early termination charges and I should not be. I have called 3 times and have been on hold 30 minutes but every time I get through to someone they can't help and refer me elsewhere. Please can you help me?