Sky Outage Report in Welwyn Garden City, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at Sky
Sky is having issues since 02:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Chingford, Luton, Enfield Town, Barnet, Hemel Hempstead, Waltham Abbey, Watford, Hitchin, Hertford, Stevenage and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Charlie Fynan
(@charlie_fynan) reported
from
Broxbourne District, England
@SkyUK your WiFi is dog shit
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mark bryce
(@markbryce2) reported
from
Woolmer Green, England
@SkySports @SkyUK As I’m self employed please can you “pause” my subscription now. Your contact centre/online is not working so take away my pain & just suspended everyone’s now. Simple but I’m not holding my breath. Oh & @prodnose would like his paused too whilst you’re at it.
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KR
(@GoonerAFC1988) reported
from
Buntingford, England
@SkyUK the worst company ive ever dealt with. Had 3 days off work to get sky q installed, 3rd time they come today and still cant do it. Making excuse after excuse.
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Veronica Van Muyen
(@verona_vm) reported
from
London, England
@SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.
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Neil
(@neilbays) reported
from
London, England
@SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain
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Faraz
(@faraznaqvi82) reported
from
Barnet, England
Thanks to @SkyUK for pausing @SkySports and looking after customers during the lockdown. Great customer service.
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Chris Hudson
(@Ch1Hudson) reported
from
Broxbourne District, England
@SkyHelpTeam I still cant pause my sky sports package..can someone help me
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Neil Parker
(@parker_64) reported
from
Luton, England
@stivesposh @danielb0y @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports I will be doing that too, I know it’s controversial but I want to support the local football community, despite the Peterborough and Cambridge rivalry. I will get the first round in 🍻.
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Kim Ormsby
(@KimOrmsby3) reported
from
Rickmansworth, England
Still no WiFi - 18 days now. Please don’t dm me @SkyHelpTeam as you can’t help
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jackdiakou
(@jackdiakou) reported
from
Enfield Lock, England
@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Celia Smith
(@celysmith) reported
from
Watford, England
Please help us out @SkyUK @SkyHelpTeam We’ve tried your help team but got nowhere. We Need WiFi!
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John Porritt
(@porridge77) reported
from
London, England
@DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.
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Andy Gilmore
(@AndyLondon43) reported
from
Barnet, England
@SkyUK trying to contact you by phone. Can’t get through. Can you email me your customer retention email address please.
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Jonny Downs
(@j0nnyd0wns) reported
from
St Albans, England
@SkyHelpTeam getting severe audio drop in and outs on Disney + app on #skyq, live TV is fine but did drop earlier in the day, Netflix app also suffering but not as bad as Disney+! Tested on all audio settings normal and Dolby and slightly better with normal but still drops
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Wendy Boast 🌼🌝🍂🐾
(@VisitPeaks) reported
from
Enfield Lock, England
@SkyUK can you help I have 2 holiday cottages with Sky accounts please can you offer a suspension of payments as all my bookings cancelled so no income coming in. Nothing on website to answer this question.
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Keiran Betteley
(@kbetteley) reported
from
London, England
@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
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Vik Thapar
(@vikthapar) reported
from
Rickmansworth, England
@SkyUK sent an email over week ago to cancel my sky but no response. Any idea how long do I have to wait and can I cancel my direct debit.
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michael devine
(@michaeldevine4) reported
from
Kimpton, England
@SkyHelpTeam @erinchelseytayl Hi I'm having the same problem too.
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Keith Sansom
(@sansom_keith) reported
from
Enfield Lock, England
@SkySports Yes absolutely we’ll done for their continued dialogue BUT this should have never been necessary. Yes the club have done the right thing but only after the uproar! What cannot be undone is the original decision and the thought process that led them to make it in the first place!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam your service is getting worse & worse.
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Alex O'Sullivan
(@Direbadger85) reported
@SkyHelpTeam Have done all that and have an engineer booked for Thursday (ridiculous when lots of people are working from home). Same issue as multiple people in the area. Seems a bit odd for it all to be in home issues! This after the mass outages just over a week ago too!
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Karin Fox
(@KarinFox) reported
@Nishant54150638 @SkySports This is untrue that they can fall 10-15 stories no problem.
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Michael
(@MikeeP1981) reported
I have had 3 diff people reply to my on going @SkyUK complaint, each not reading the complaint correctly at all or understanding it even though I wrote it out in basic terms... Do they do it just so you give up? #SkyComplaints
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reece hannigan
(@hannigan_reece) reported
@SkyUK sky is a bit of a joke, Nee build property can’t apply online due to a error on there part and then only phone they try to change me extra to what is online, just lost a new customer
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Lucy mair
(@Lucymair7) reported
@SkyHelpTeam @nath_brown Mine too so16 but keep getting told its my equipment yet lots of people in my area are having the same issues 😡😡
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Alex O'Sullivan
(@Direbadger85) reported
@Lucymair7 @SkyHelpTeam @nath_brown Also having issues here SO18. Same problem. All three lights on box green but internet not working.
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Rebecca O' Doherty
(@rodoherty_) reported
@vickycarmichael @OpenreachHelp @SkyHelpTeam This happened to us when we moved too! Awful.
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coachgazspur53
(@GaryWarhurst) reported
@SkyHelpTeam I appreciate that thankyou. Poor tenants again suffering through no fault of their own. Landlords couldn't care less. And you say it is out of your control but you are the service provider, account holder or not you are being paid to provide a service and are failing to do so.
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Bobby B-Smith
(@bobbybsmith83) reported
@ANorthantsfan @SkySports Was there ever one there? Don’t rent seeing Manchester United playing there also. Should they be doing that to support the Afghan women?