Sky Outage Report in Welwyn Garden City, Hertfordshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Enfield Town, Luton, Barnet, Chingford, Hemel Hempstead, Waltham Abbey, Watford, Hitchin, Hertford, Stevenage and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
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Sky Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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Martin Watson
(@killawat) reported
from
Luton, England
@SkyHelpTeam had a problem with my order. Spoke to someone yesterday. Cancelled old order and created a new one. My sky app is still showing old account number and I can't change this. When will systems update?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam spoke to support earlier as scaffolding has temporarily stopped my satellite signal. They suggested that I cast Sky Go to my TV but, whether by casting or HDMI, I get a message that “playback is not allowed on external displays” when I try to play anything. Help!
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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🟣ŇⒶ𝐧𝕒 ｍค𝐑ᶠ𝐨 🇬🇭
(@Mr_Unique_Voice) reported
from
London, England
@SkyHelpTeam Still having issues....
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I understand that. So again…is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out! I seem to be stuck forced to pay with on options at all to stream?
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NS Footprints
(@nsfootprints) reported
from
Barnet, England
@SkyUK my sky tv has been showing no satellite signal for the past 12 days. New contract was agreed and post agreement sky increased the prices. I have tried to call sky customer services serval times and keep been on hold and eventually getting disconnected. Can’t get no help!
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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Lisa
(@Lisamarie0410x) reported
from
Enfield Lock, England
@SkyHelpTeam please can somebody help, my elderly dad has put his pin in for the AJ fight thinking it would tell him the price. It didn't. It automatically purchased it and he still doesn't know how much he has been charged?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks. Enormous confusion at Sky as 2 separate calls failed to give me the answer you gave! So is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out!
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam an update (although I’ve had no response from you)… the 3rd person I spoke to yesterday, later on, resolved it, easily! Which is a very satisfactory result, of course, but still worrying why 2 people earlier (one in retentions) told me they could offer no solution!
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John PP Hunt
(@jpph10) reported
from
Barnet, England
@SkyHelpTeam That's five times the internet has gone down in EN5 today. It was out for 1.5 days last week. What is the problem?
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Abbie F
(@AbsterNash) reported
from
Watford, England
@SkyUK urgent help required. Cannot get thru to anyone at Sky and have been sent 1 date via chat and a different date via email. Need to get thru and cannot.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks, what can I do? You don’t allow me to cast Sky Go. Although I have broadband, the box stops after a few days? And you won’t give me a rebate for loss of service? So unless I pay for someone to move my dish, I have to pay you for nothing for a month & you have no solution?
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John M Murphy
(@jm8997) reported
from
Stevenage District, England
@katxmoon will this be picked up and shown on @SkyUK or another U.K. network?
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Martin Watson
(@killawat) reported
from
Luton, England
@SkyUK I am a new customer. Scheduled installation for the day after I move into my new house. Move has now been delayed significantly, possibly a couple of months. Is there a number I can call to discuss options?
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coll
(@leecoll15) reported
from
Hemel Hempstead, England
@SkyUK why is it so hard to contact your customer service team? You have been taking money for sky glass since Feb and I don’t have it !!! #CustomerService #customersupport #bad
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I have another question… I was told on demand, catch up & recordings will continue to work while there is no satellite signal. Now I read people saying those services also stop after a couple of days. Which is correct? I have broadband so no reason those should stop? Thanks
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𝕾𝖍𝖆𝖗𝖎𝖖𝖚𝖊 Nomani
(@azrauk) reported
from
Borehamwood, England
@RifatJawaid @SkySports @ICC So after £18 a month you still have to shell out more to watch this ? Sky is having tuition from Ms Sitaraman it seems. Utsav is not free ? Never seen it though, not interested.
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ROB
(@97_BOSS_97) reported
from
Buntingford, England
@LFCphoto @GNev2 Tyler & Neville should be removed there hatred towards LFC is so clear to see been like it for years @SkyUK sack them there commentary is awful
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@Paul21624840) reported
@SkyHelpTeam I’ve done the tests several times and there is no problems in the area or any faults on the line. I’ve been having these problems for far too long and I’ll end up leaving if nothing gets done about it.
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Sally in NYC
(@salsinthecity) reported
@73Champs @SkySportsPL @SkySports Stupid to get the ball shot at him from point blank range btw. What an idiot! Who’s the clown... 🤡
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MindMadeOfMusic
(@TazorTullock) reported
@SkyHelpTeam is broadband down in SW12 (London, Balham) area? Been down for last hour. Online says its an external fault but didn’t give more info; I have ‘booked an engineer’ supposedly but no ETA & could do with it now for 😫
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🎀
(@MissSarLouise) reported
@SkyUK I’m having massive problems with my broadband. I’m a key worker, working from home during covid. My internet stops working all the time. There’s a fault with my line but you can’t get a technician until 23rd dec........ now my Sky Q doesn’t work either!
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Lee Jones
(@LeeJone85447885) reported
@SkySportsPL @SkySports The game is dead. Gone. Finished. That warrants a penalty. Players offside by a millimetre. The likes of Salah and Grealish going down without being touched. It's a complete farce.
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Walkden
(@Fatz_Walkden) reported
@SkyHelpTeam Internet has been down for 20+ hrs now! Any chance your team/engineers can pull their fingers out?
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puya
(@puya90bar) reported
@SkySportsPL @SkySports That’s it a penalty wtf duck the law!!
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Katrina
(@UKatrina) reported
@SkyHelpTeam Had it fitted Friday. Along with 3 mini boxes. None are working. When they try get a little bit of internet they just freeze. I wish I’d never bothered. Can’t even get free view tv because you’ve disconnected our main Ariel.. complete nightmare
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Emma-Jayne
(@Winter_Phoenix8) reported
I am now in a foul ******* mood thanks to @SkyUK & @JustEatUK Sky Q box not working so no TV & my @McDonalds order is Odin knows where & is probably cold by now thanks to the utterly USELESS delivery driver.
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Lee
(@leemcinerney35) reported
@SkyHelpTeam No help whatsoever