Sky Outage Report in Welwyn Garden City, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Welwyn Garden City come from postal codes AL7.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Watford, Luton, Welwyn Garden City, Barnet, Enfield Town, Hitchin, Stevenage, Waltham Cross, Hemel Hempstead, Loughton, Hoddesdon, Bushey, St Albans and Chingford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Max Bryson
(@maxbryson92) reported
from
London Colney, England
@SkySports having Roy Keane on for a Liverpool v Man Utd game is terrible. He is not capable of giving unbiased, expert opinion. Boring.
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Guess who's back ⚒
(@lolhammer) reported
from
Hitchin, England
@SkyHelpTeam My SkyQ box doesn’t work on live sport channels. It says no satellite signal, but is working on all other channels including non live sports events. There’s no issue with weather or line of site, and the box settings are telling me the signal ok
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Andy Simm
(@andyjsimm) reported
from
Radlett, England
@SkyHelpTeam - beginning to lose patience with Sky Q. Problem after problem. The latest issue is that the boxes cannot retain internet connection which means I am constantly (every few minutes) having to reset. Broadband has NO issues with any other device. Fed up.
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Christin Prüstel
(@chpru) reported
from
London Colney, England
@SkyHelpTeam It wasn't just today. I tried multiple times at different times of day over the past few weeks and it was never available. Today I called instead but was on the phone for an hour and still have not received the promised call back.
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Mark Young
(@lincoln1505) reported
from
St Albans, England
@SkyUK Could not agree more - the service is terrible ... slow and utterly non customer centric
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Ryan Morrison
(@RyanMorrisonJer) reported
from
Hemel Hempstead, England
@stringfellow @Itsjimbosaki @BritishGas @SSE @AffinityWater @SkyUK @MORETHAN @ecotricity @octopus_energy @triodosuk @monzo I’ve got Monzo and Starling that I use for spending and subscriptions (in that order). Did a quick check and @ecotricity is about £20 a month more than the average - which isn’t bad for renewable power, good customer service and no early exit fee
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Adam Foxcroft
(@ADFoxcroft) reported
from
Hoddesdon, England
@TimTimadkins4 @SkyHelpTeam Having exactly the same issue. Works on other things, but not the iPhone Mail app.
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Joe Gill
(@josephgill5) reported
from
Barton-le-Clay, England
@SkySports @SkySportsPL Dont hang @DavidJonesSky out 2 dry u gutless mugs
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Sue Fox
(@suefoxreid) reported
from
Harpenden, England
Ordered the boxing and made to pay £29 plus £2 booking fee because it’s half an hour before showing. Just watching the football and you are advertising the boxing at £24.95. Really poor Sky! @SkyUK @SkyHelpTeam
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Dan
(@swalespeanut) reported
from
Stevenage District, England
Think @SkySports are lucky they’ve got ex Man Utd and Liverpool players being pundits on Live games. As they’ve literally got **** all else. Imagine how boring post game talk would be if it was anyone other than Souness/Carragher v Keane/Neville l.
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danny gardner
(@danny0x0) reported
from
Stevenage District, England
@___GJS___ @GNev2 @SkySports Terrible advice , surely that’s the moment to say what you really think !!
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Charlie Fynan
(@charlie_fynan) reported
from
Broxbourne District, England
@SkyHelpTeam It is definitely not the best way to fix it. Check your records EN8 7EW is the postcode. You need to fix it
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David Ratcliffe
(@Edrat77) reported
from
London Colney, England
@SkyHelpTeam another day of appalling service. A compete lack of information, leaving it to the customer to constantly chase for updates. Cancellations, unconfirmed appointments, no updates, and I’m already being billed for nothing. No router yet either.
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karen gould
(@Flash12Gould) reported
from
Sandridge, England
@SkyUK Try putting your prices down 👍
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Darren Reid
(@marvelreid83) reported
from
London, England
Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄
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((Almost)) Always Positive 💙+
(@NubiBlue) reported
from
Barnet, England
@stevecobb1965 @Mr_Adam_BM @SkyFootball @SkySports It wasn't about right or wrong. Fans made the chant. Fact. I didn't like it & said I hope they go down. My opinion. I'm Entitled to one. A Fan said it was a minority & the club reacted. Fact. Issue closed. I'm sorry if you feel offended, but I won't hold my tongue on twitter.
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Sharique شارق نعمانی
(@shariquenomani) reported
from
Barnet, England
Sky customer support is literally broken down. Every call to them takes on an average 30-60 min. You are bundled off to India where they know NOTHING. only I’m sorry. Escalating it. Arranging a call back. The engineers don’t bother to attend on a appointment @SkyHelpTeam
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Sharique شارق نعمانی
(@shariquenomani) reported
from
Barnet, England
Text or call. Waiting endlessly for some update. I’m throwing off my equipment & getting done with this BS @SkyUK Bad Bad experience
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Charlie Fynan
(@charlie_fynan) reported
from
Broxbourne District, England
@SkyUK any chance of you sorting out your shit/ non existent WiFi
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Andy Simm
(@andyjsimm) reported
from
Radlett, England
@SkyHelpTeam - ok, so Sky Q just does not work. Completely had enough - can guarantee the support I get will be a) check the website (waste of time) b) private dm you (waste of time) c) I might then get to an engineer coming out (who will never show up because they never do).
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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MICHAEL
(@mickybluey) reported
The irony of ‘football toughest opponent’ on @SkySports going on about climate change! But they don’t mind putting matches on at stupid times so you have to drive instead of using public transport
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Chris Owens
(@bonesattack) reported
@SkyHelpTeam please can Sky improve the tech so that when a live event runs over, the Q box realises this for recording purposes? Whenever the F1 race is delayed, the Notebook never records - the box records what should have been on at that time. This seems like VHS tech
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Seonaid MacKay
(@OooPooLooMooZoo) reported
@SkyHelpTeam I tried the messenger service at waited over 40 minute in queue with no joy, but then spoke to someone directly on phone and it was quite quick.
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Ruairi
(@Ruairi48181212) reported
@SkySports poor by cooper!!
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Rob Chapman
(@rcscribbler) reported
@SkyHelpTeam I am getting a 'we are changing your Sky Subscription to Sky Signature' message on my Q box when I try to watch Succession. I have no idea what this is or what any of the Help menu is talking about. It tells me I won't pay more but this can go up after 2 months. ???
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Stephanie ♡
(@Blondiie__X) reported
@SkyHelpTeam It reckons it’s fine but everything I have watched on an app has has streaming issues and had to disconnect my mobile as the connection is terrible.
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Mr. Charles Fitzherbert ⭐⭐💙 🇬🇧
(@CharlieFitzh) reported
Apparently, according to @SkySports, there's a "climate emergency". Can't wait for my current subscription to expire. In order to help them [and the planet] out, won't be renewing. 😐
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Christopher Reilly
(@ChrisReilly1979) reported
@SkyHelpTeam is there an issue with downloading Strictly? Keeps coming up “Download Failed. No Subscription”. I seem to be able to download any other programme. #StrictlyComeDancing
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Luke 〽️
(@LFC_Luke1) reported
@SkySports Liverpool not go 1-0 down challenge: impossible
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Barry Jones 🏴
(@Baz8jones) reported
@MBrundleF1 The FIA have had 8 years to improve a situation that should never have occurred in the first place. Watching the @SkySports team try and defer blame was incredibly uncomfortable to witness 1/2