Sky Outage Report in Welwyn Garden City, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (49%)
-
TV (29%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Stevenage, Enfield Town, Watford, Bushey, Luton, St Albans, Chingford, Hitchin, Flamstead End, Barnet, Hemel Hempstead, Hoddesdon, Rickmansworth and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| Stevenage |
Phone | |
| London |
Internet | |
| Enfield Town |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
-
Inside the 5 U.K
(@insidethe5uk) reported
from
Enfield Lock, England
I’ve said it before and I’ll say it again. @SkySportsNFL play it so fast and loose with their transitions from commentary to the game. We nearly missed that kick off then. Would much prefer a bit dead air but never miss a second of the game. #TENvsIND #Skysports #insidethe5uk
-
Watching2
(@Bear1929) reported
from
Barnet, England
@SkyHelpTeam any reason why mobile data is not working and my brand new modem connects to devices but not TV and if I dont send old box back you’ll charge me? Yet I’m paying for services doubly
-
Sherwin Pezeshkpour
(@Sherwinpez) reported
from
Stevenage District, England
@SkyHelpTeam hi team, I had a load of issues over a year ago with latest sky q boxes and Bt Wi-Fi mesh discs - boxes kept freezing and getting overly warm. I had to cancel membership. Has this issue been resolved yet?
-
Ssb316
(@ssb316) reported
from
London, England
@SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.
-
Cameron Laity
(@camlaity) reported
from
London, England
@SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?
-
JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam You need to wake up my broadband is not working.
-
smart
(@smartmama) reported
from
Barnet, England
@SkyHelpTeam I am trying to follow the step. It's getting me no where. I end up watching every thing on my tablet.which shows, WiFi is not a problem. It's technical.
-
M.
(@MarthaSalih) reported
from
London Colney, England
@SkyHelpTeam hi I now have sky glass and 3 weeks on I still haven’t received the packaging to send back the sky Q. Can someone help me.
-
Tsunguy
(@Teesungi) reported
from
Hemel Hempstead, England
@SkyHelpTeam Outage in HP1 area. any idea how long till it’s fixed; I have uni work to do and my mum is struggling to work from home.?
-
Adam Foxcroft
(@ADFoxcroft) reported
from
Hoddesdon, England
@SkyHelpTeam hi, broadband down in EN11, diagnostics says that there’s a “known issue” Is there a timescale on fixing it please?
-
It's Jonathan
(@DontCallMeJon) reported
from
London, England
@SkyHelpTeam No. He just said “until the problem is fixed we can’t install Sky Q”. 🙄
-
Andy Coxon
(@andycoxonuk) reported
from
London, England
@marishawallace @NFLUK @SkySports Took me a minute to figure where you were. Holy crap!!!
-
Wolfie
(@wk1703) reported
from
Luton, England
@PeripateNic @SkyHelpTeam Nope, don't click on it or send info, check your bank statement, if there was an issue with your payment they would phone or write to you, usaully they would write.
-
Eduardo Varpola
(@EduardoVarpola) reported
from
London, England
Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!
-
Alan Vincent
(@Huskymannia) reported
from
London, England
Wow 2 former @LFC players defending and trying to support and improve MUFC with blinkered Gary Neville oblivious to the fact MUFC were shite lol #MANLIV #Salah #SalahForBallonDor @SkySportsPL @SkySports
-
JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change
-
Fiona White
(@MutleyDale) reported
from
Broxbourne District, England
@SkyHelpTeam broadband went down for 2 hours this morning , came back on, went back down at 14.00 and has been off for 3 hours. EN10. What’s the latest on this? #skybroadbanddown
-
Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
-
smart
(@smartmama) reported
from
Barnet, England
@SkyHelpTeam since we got the Q box. It just shows Sorry there is technical issue we are working hard to fix it. What's that mean. Can have issue 24/7. Calling you takes so long.😡😡
-
James Barnes🎗
(@Barnesy_1985) reported
from
Hertfordshire, England
@SkySports really have done some awful recruitment for their new pundits… Michael Dawson proving he is as two bob a pundit as he was player. Pathetic, biased Sp*rs prat! Alongside Tim Sherwood… at least they’re consistent!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Krystal Gault
(@Kitschmonkey) reported
@keilan1990 @SkyHelpTeam Goodness I hope so. Still down now. They haven't texted me. I'm on the priority register as disabled so you would think they'd contact us!
-
Aimeeleigh
(@aimee_leigh25) reported
@SkyHelpTeam No tele due to having sky glass WORST mistake ever! So no Internet or tele since 7am and then seeing it’s up to 5 days to repair?! But you’ll expect my bill to go out my bank in 2/3 days JOKE
-
#Letsgoget7
(@Stupotter1974) reported
@SkyHelpTeam Last time I had a similar issue about 4 months ago it was like 5/6 days to fix but included weekend, got zero compensation as only working days counted, and paltry few gb added to plan when probs went thru about 50. Don’t expect any accurate information from updates
-
Thriftmaster 🇬🇧
(@Thriftmaster2) reported
@SwtStrikeCasino @SkyHelpTeam Stockport here & it's been down all day - no internet and my sky glass won't work either. #pissedoff
-
Sandra Taylor #FBPE
(@SandraD_Taylor) reported
@SkyHelpTeam Many issues reported across Greater Manchester including Altrincham. Do you count this as Lancashire?
-
Steph wilson
(@Bingalingeesha) reported
@SkyHelpTeam Come in what is going on comes back on for 15 minutes, my house is in uproar now that it’s gone back off again, kids must think I’m a sky engineer and want me to fix it
-
Nick Stagg-Andrew
(@Nickstaggandrew) reported
@Murph1d @SkyHelpTeam I was told today that I wouldn’t get any for the services as the services are working. Even though it’s a streaming service and can’t stream without broadband. It’s ridiculous.
-
Mike Tunney
(@mikespess) reported
@SkyHelpTeam It’s not Lancashire it’s the whole of the North west with no service since 1am this morning . 750,000 ‘impacted’ customers .
-
Antonia Bennett
(@bennett_antonia) reported
@SkyHelpTeam @SUSANLl40183910 Jesus how many have you got??!! Is this a national issue? Be really, really helpful if you could issue some proactive comms so people can plan.
-
Bethan Hollows
(@prinbvh) reported
@LisettaWren @proberto_carlos @SkyHelpTeam It’s not rude it’s correct. I work fro home and it’s been affected all day and potentially tomorrow and they can’t even update their service pages with the issue. It’s clearly a serious problem to be down so long so we need more info.