Sky Outage Report in Welwyn Garden City, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Stevenage, Enfield Town, Watford, Bushey, Luton, St Albans, Chingford, Hitchin, Flamstead End, Barnet, Hemel Hempstead, Hoddesdon, Rickmansworth and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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John de Braux
(@johndebraux) reported
from
Croxley Green, England
What a time to lose your TV signal and internet. Thank goodness for @bbc5live. Boo to @SkyUK. Well done England. #rugbyworldcup2019japan
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Lee McCarthy
(@MccarthyThe) reported
from
Stevenage District, England
@SkyHelpTeam Paying for Sky Cinema, on demand movies not working, was told to turn my box off and on and now being ignored! Unbelievable, pathetic customer service!
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karen gould
(@Flash12Gould) reported
from
Sandridge, England
@SkyUK Try putting your prices down 👍
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Christin Prüstel
(@chpru) reported
from
London Colney, England
@SkyHelpTeam It wasn't just today. I tried multiple times at different times of day over the past few weeks and it was never available. Today I called instead but was on the phone for an hour and still have not received the promised call back.
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Andy Simm
(@andyjsimm) reported
from
Radlett, England
@SkyHelpTeam - ok, so Sky Q just does not work. Completely had enough - can guarantee the support I get will be a) check the website (waste of time) b) private dm you (waste of time) c) I might then get to an engineer coming out (who will never show up because they never do).
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Dermot Wickham
(@HertsTimelord) reported
from
Radlett, England
@paulwilliamsonx @SkySports @TheMasters @NickFaldo006 That was over 40 years ago when there were 3 tv 📺 channels and no internet. Kids don’t sit down with their parents round the 📺 any more
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Marc Trainis
(@MarcSpurs) reported
from
Barnet, England
@harwood_steve @SpursOfficial @FA @SkySports If I’m watching a game on Sky don’t watch any of the build anymore or that shite show Soccer Saturday.. they are so bad .. even the presenter yesterday insinuating Son getting off lightly as he only misses 3 games, Gomes misses many more.. do these guys listen to themselves
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
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Mark Young
(@lincoln1505) reported
from
St Albans, England
@SkyUK Could not agree more - the service is terrible ... slow and utterly non customer centric
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Sheree
(@Sheree_Kirby) reported
from
London, England
@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)
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GloryHornet
(@GloryHornet) reported
from
St. Stephen, England
Please stop Carragher commentating on games @SkySports Boring. Monotone. Kept getting Watford and Norwich confused last night. Blames the wrong players. Piss poor research
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Lee McCarthy
(@MccarthyThe) reported
from
Stevenage District, England
@SkyHelpTeam why are you ignoring my messages now, poor customer service!
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Andy Simm
(@andyjsimm) reported
from
Radlett, England
@SkyHelpTeam - beginning to lose patience with Sky Q. Problem after problem. The latest issue is that the boxes cannot retain internet connection which means I am constantly (every few minutes) having to reset. Broadband has NO issues with any other device. Fed up.
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Sue Fox
(@suefoxreid) reported
from
Harpenden, England
Ordered the boxing and made to pay £29 plus £2 booking fee because it’s half an hour before showing. Just watching the football and you are advertising the boxing at £24.95. Really poor Sky! @SkyUK @SkyHelpTeam
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JayJayOkoch♦️
(@Quas_Mayn) reported
from
St Albans, England
@MatchroomBoxing @KSIOlajidebt @LoganPaul @STAPLESCenter @DAZN_USA @SkySports @SkySportsBoxing I'd nearly forgotten this dog shit was on tbh
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Mike Michael 🏆🏆🏆🏆🏆🏆
(@mikemichael73) reported
from
Enfield Lock, England
Why doesn’t the ref go to the monitor on the side of the pitch while stockley Park are reviewing the incident so he can discuss it with the other refs so he can look at it as well. In the time most decisions are made the ref could see the incident again with them #var #SkySports
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Terri
(@Rex_Comms) reported
from
London, England
Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
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Zalihe Alp
(@sallyalp2000) reported
from
Broxbourne District, England
@CNN @cnnbrk anyone else having problems watching sky 506. Can’t hear or see anything then crackling sound and broken pixelated picture @SkyUK
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Darren Reid
(@marvelreid83) reported
from
London, England
Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄
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Sharique شارق نعمانی
(@shariquenomani) reported
from
Barnet, England
Sky customer support is literally broken down. Every call to them takes on an average 30-60 min. You are bundled off to India where they know NOTHING. only I’m sorry. Escalating it. Arranging a call back. The engineers don’t bother to attend on a appointment @SkyHelpTeam
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Duncan Mitchell
(@DuncanMitchel80) reported
@SkyUK @MartinSLewis please help.
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Brad Nicholls
(@BradNicholls7) reported
@SkyHelpTeam That it’s not finiding my wifi at all, been down all day, red middle light too
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barney hubble
(@barneyboy2k) reported
@SkyHelpTeam Hmm Thats our screen for a quarter of the day. Or foes Black in the good parts of TV shows. Weve rang before weve done everything. Youve got to admit its crap. If it WORKED id be happy. Shame @virginmedia didnt get their act together and installed here. Been begging for 7 years.
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Duncan Mitchell
(@DuncanMitchel80) reported
@SkyUK Absolutely Disgusting!!! I have been cut off after being PROMISED that my bill can carry over to January. I call sky to say I have an issue with my bill because of a bereavement. Get told its okay and won't be cut off. Notes on my account confirm!! My kids are so upset
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Andy Mildwater
(@andymild1979) reported
@SkyHelpTeam But when you have an issue and can't watch sky TV and have to wait 3 weeks for someone to come out, you don't get anything for not having TV!
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Ally_Lou
(@Ally_Lou_) reported
@SkyUK I’m currently on hold (been 20 mins so far while he speaks to a manager) this is my 3rd call tonight after being sent round the houses and cut off. Your billing team messed up. Speak to me or I cancel my direct debit. I’m not wasting anymore of my time chasing you!!!
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Callum Pepper
(@handyfucker) reported
@SkyHelpTeam why is my broadband down again we had an engineer out less than a month ago
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Jason
(@JasonCK26) reported
@SkySports Back like he never left smh
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Tristan Webb
(@TrisWebb) reported
Absolutely disgraceful service from @SkyUK - waited in all day for TV installation crew, told now not coming until 11 Jan because we missed 2 calls less than 5 mins apart and will charge us for ‘missed appointment’ when we called back in mins. Do you think this is acceptable?
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Tina Smithson
(@SmithsonTina) reported
@SkyHelpTeam So getting the result I wanted by threatening to cancel my subscription and getting very angry proves to me just how bad your customer services is when you were in the wrong , you think that is a good result , I think your staff need additional customer care training !!