Sky Outage Report in Hampstead, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hampstead, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hampstead, Greater London, England
The most recent Sky outage reports came from the following cities: Newham, Southall, Hackney, London, Hammersmith, Twickenham, Hounslow, Muswell Hill, Fulham, Southwark, Harringay, Stanmore, Brentford, City of London and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Internet | |
| Newham |
Internet | |
| Southall |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hampstead, England
Latest outage, problems and issue reports in Hampstead and nearby locations:
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Mazi Pita®️ 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@SkyHelpTeam I have done this. I was on the phone to resolve this 2 days ago with someone from your office and I was told to reset my router. The problem started again.
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Lisa Joyce
(@lisajoyce33) reported
from
Camberwell, England
@SkyUK can someone help as we are trying for the last 2 months to connect to sky broadband and now the by engineer can’t reach with his ladder!!
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Bex Mason
(@Becsmas) reported
from
Eltham, England
@SkyUK after 11 years of your TV service I will be ending on July 26. Your business model is out of date; tying people into a long term overpriced contract for broadcast media via proprietary hardware will soon go the way of video rentals. #Netflix has the model for TV’s future
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Umer Farooq
(@FarooqUmer) reported
from
Kingston upon Thames, England
@aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy
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Sala
(@Salajayne) reported
from
Borehamwood, England
@SkyHelpTeam bloody ridiculas I've spent litterally hours on your FB trying to sort out a constant problem that's even effecting the movie channels now... You sent engineer to me Friday but problem isn't solved yet you expect me to pay for engineer and for my sky ..
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Woodsy
(@chriswoods84) reported
from
Ealing, England
@ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all
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Frances
(@Frances69992546) reported
from
Bromley, England
@SkyHelpTeam @SkyHelpTeam hi, I wonder if you can help.I have been sent a message to say a sky engineer is visiting me between 8-10 on 16/7. An engineer come out a week ago and solved my issues. I do not need an engineer tomorrow. Can you please cancel this appointment.
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Lisa Joyce
(@lisajoyce33) reported
from
Camberwell, England
@SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!
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Russell smith
(@Russltfc) reported
from
St Albans, England
@jazzanovaboat @SkySports @Aggerscricket Great shout, it’s always slightly delayed so I never bother
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!
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Bilal Mahmood
(@bilal_labour) reported
from
Walthamstow, England
@SkyUK we signed up based on everyone telling us how great your customer service is 1. You chased me repeatedly to confirm installation date. 2. My wife takes a day to stay at home. 3.Your team arrive to tell us they need another team to install it that day 1/2
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Vinay Chhana
(@chhazeau) reported
from
Poplar, England
@SkyHelpTeam Thanks, I'm very aware it did not address my question so am now speaking to a customer service rep
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Jason Summers
(@Jase_79) reported
from
East Ham, England
Was just asked if I could recommend @SkyUK internet I couldn’t say no quick enough. Worst service I have ever had.
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ローーーレンスエヴァンス
(@LawrenceEvans11) reported
from
Bromley, England
@SkyHelpTeam Hello, we've been without internet since Saturday and were told that it would be within three working days, and today we've been told it's five, and that there's no way Sky can get any time frame information from Openreach. Pretty poor service guys...
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Vinay Chhana
(@chhazeau) reported
from
Poplar, England
Have paid £34.50 just to speak to a customer service assistant @SkyHelpTeam about an account which was meant to be closed. No email address for me to address the issue. Horrendous, quite frankly.
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JONES SOARES
(@jonessoares) reported
from
East Ham, England
@SkyHelpTeam please, help me with this one. Every single night at 2:45am my broadband stop to work and doesn’t come back until 6am. This is happening for the past 2 weeks and it’s quite annoying since I use a lot during this period.
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darrenhenderson9
(@DarrHenderson) reported
from
Eltham, England
@PaulJam84679845 @FootballerGay @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports @SunderlandAFC Well you do support nonces
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chris summers
(@ratman97) reported
from
Bromley, England
@SkyHelpTeam my wife has a new iPhone XR. We reset the password last night but she hasn’t been able to log in to her emails and the phone hasn’t downloaded any since 7am this morning. I’ve checked all the settings I can think of. Help!
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Lori Zakariyya King
(@zkthepoet) reported
from
Poplar, England
I always have an easy experience dealing with @SkyUK, but today I’ve been given the runaround for 45 mins on the customer services line. A billing issue that I was assured was resolved last month is still causing wastage of this much time. Nobody willing to step in & apologise 😞
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Stewart
(@steesh43) reported
@SkyHelpTeam @GerryMa84372823 Daughters phone on sky also down. Ours on 02 working fine
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necromomcer
(@necromomcer) reported
@GerryMa84372823 @SkyHelpTeam Same issue. Can’t even call you to find out what’s going on! On your service checker it says everything is ok. This is affecting 3 phones in my house
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~Teddybear~
(@T3ddyb3ar4670) reported
@SkyHelpTeam Hiya, I'm having problems where I can't connect to 4G in my own home and the normal WiFi calling symbol isn't there but the rest of my family is having no issues. Is there anything you could do to help me? Many thanks!- Teddy
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Andrew Campbell
(@acampbell_1978) reported
@SkyHelpTeam Issue is now resolved! But very worrying that the timing appears to link with the GOV test and the Sky mobile network is completely unavailable
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Brian Gaud
(@zacbusner) reported
@SkyHelpTeam Pathetic you can't find out what is wrong with the mast in SE England that means I can't make texts or calls or barely use mobile web. Nor provide compensation. What sort of crap deal did you strike with O2 who runs the mast?
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Andrew Campbell
(@acampbell_1978) reported
@SkyHelpTeam You have clearly got a network outage! You should not need my account details for this to be raised and investigated, internal monitoring should have picked this up!
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Michael henery
(@MickHenery) reported
@SkyHelpTeam getting not registered on network message when trying to call. Any help??
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Mark
(@mwatson82) reported
@SkyHelpTeam Cannot make or receive phone calls since the emergency alert! Also have lost 4G. Have tried resetting network settings but no luck. Please help!
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necromomcer
(@necromomcer) reported
@SkyHelpTeam my sky mobile won’t let me phone or receive calls. Can’t even phone you to sort this out. Help please
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Chris Playford
(@_chrisplayford) reported
@SkyHelpTeam is the mobile network down? I can’t receive or make calls. Seems others are reporting the same issue on Twitter, is this connected to the earlier alert?