Sky Outage Report in Hampstead, Greater London, England

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hampstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (45%)
• TV (31%)
• Wi-fi (13%)
• Total Blackout (6%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near Hampstead, England

The most recent Sky outage reports came from the following cities: Hackney, City of Westminster, London, City of London, Hammersmith, Islington, Poplar, Wembley, Newham, Northolt, Southwark, Brentford, Wandsworth, Ilford, and Woolwich.

City	Problem Type	Report Time
Hackney	TV	2 hours ago
City of Westminster	Internet	2 hours ago
London	TV	3 hours ago
London	TV	4 hours ago
London	Wi-fi	5 hours ago
London	Internet	5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

• 
  Liz (@ejp72) reported 7 seconds ago from Walthamstow, England

  @dtoole764 @SkyUK I live in a big block of flats and the box they need has lots of connections. What happens is openreach come and fiddle around for a new customer and end up knocking someone else off.

• 
  Steven (@StevanoHallo) reported 9 minutes ago from Poplar, England

  @SkyHelpTeam I'm getting this message when I login "We apologise for the inconvenience, but we have encountered a problem with your account.  Please contact 03442411280"

• 
  Nicole Bennett (@NicoleBennett88) reported 11 minutes ago from Walthamstow, England

  @SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!

• 
  Nick (@ChaoticSavageXX) reported 12 minutes ago from Hounslow, England

  @SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!

• 
  Andy Simm (@andyjsimm) reported 12 minutes ago from Radlett, England

  @SkyHelpTeam @SkyUK - transferred from BT fibre to Sky fibre around 3 weeks ago. My broadband speed has never met the agreed ‘normal’ level (77MB) and is generally in single figures - virtually unusuable. Sky diagnostic test is fine, and on BT I was always getting 60MB plus. Help

• 
  chris summers (@ratman97) reported 15 minutes ago from Bromley, England

  @SkyHelpTeam my wife has a new iPhone XR. We reset the password last night but she hasn’t been able to log in to her emails and the phone hasn’t downloaded any since 7am this morning. I’ve checked all the settings I can think of. Help!

• 
  James Fountaine (@Dr_JM_Fountaine) reported 16 minutes ago from West Molesey, England

  @SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.

• 
  enjoyahonestlife (@jubedbashir) reported 23 minutes ago from Tottenham, England

  @SkyHelpTeam I wanted to make my frustrations felt as your company is awe full, tel line down, Broadband up/down, standard message it could take up to 5 days, been with EE for nearly 3 years no issues at all, what’s going on sky, feel let down as my alarm keeps beeping even worse

• 
  Mark Phillips (@wondermouse) reported 25 minutes ago from Wandsworth, England

  Dear @SkyUK My son and my wife gave you their PAC codes on Sunday. They were told they’d be transferred to #SkyMobile Tuesday. 48 hours on and it's still not working properly. Please HELP!

• 
  JONES SOARES (@jonessoares) reported 28 minutes ago from East Ham, England

  @SkyHelpTeam please, help me with this one. Every single night at 2:45am my broadband stop to work and doesn’t come back until 6am. This is happening for the past 2 weeks and it’s quite annoying since I use a lot during this period.

• 
  Ian Freeman (@ianfreeman) reported 29 minutes ago from Lambeth, England

  @SkyHelpTeam OK thanks. It would be better to address it to us by name rather than "Dear Customer", which is normally a sure sign of a dodgy email. Gmail sent it straight to my junk folder.

• 
  chris summers (@ratman97) reported 29 minutes ago from Lambeth, England

  @SkyHelpTeam Thanks. Have replied. Got the email working on my phone now just need to fix the internet issue at home

• 
  Samuel (@samuelrj23) reported 32 minutes ago from Watford, England

  @SkyHelpTeam sky Q has to be the worst service you guys have ever bought out. Even worse than your internet. Never works

• 
  Lee Donkin (@LeeDonkin4) reported 33 minutes ago from Lambeth, England

  @SkyHelpTeam Law and order. The app doesn't list then in order as you can see but half the series are missing which really doesn't help. Surely someone has the capabilities at sky to run the programmes in order it's so frustrating. It's not just that series it's others too

• 
  ♛ Tamsin Rose ♛ (@tamsincallan) reported 33 minutes ago from Camden Town, England

  @SkyUK my viewing card is messed up I need a new one and your automated phone service is crap

• 
  Kay (@kjones1366) reported 36 minutes ago from Enfield Lock, England

  @SkyHelpTeam help! No wifi 24 hiyrs after engineer called 😡😩

• 
  Frances (@Frances69992546) reported 42 minutes ago from Bromley, England

  @SkyHelpTeam @SkyHelpTeam hi, I wonder if you can help.I have been sent a message to say a sky engineer is visiting me between 8-10 on 16/7. An engineer come out a week ago and solved my issues. I do not need an engineer tomorrow. Can you please cancel this appointment.

• 
  Liz (@ejp72) reported 47 minutes ago from Walthamstow, England

  @dtoole764 @SkyUK Firstly they said they could fix it outside. Then needed access. Then they didn’t need access. Then they said it’s fixed and it isn’t. Now had to send picture of hub etc.

• 
  Sala (@Salajayne) reported 50 minutes ago from Borehamwood, England

  @SkyHelpTeam bloody ridiculas I've spent litterally hours on your FB trying to sort out a constant problem that's even effecting the movie channels now... You sent engineer to me Friday but problem isn't solved yet you expect me to pay for engineer and for my sky ..

• 
  Ian ‘Sledge’ Humphreys (@elsledge1968) reported 54 minutes ago from Camberwell, England

  @SkySports guys, what on earth are you doing with Ramon Calderon on television, this guy is the biggest idiot in Spain and not good for Sky

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hailey Richardson (@misshaileyshaw) reported 4 minutes ago

  @SkyHelpTeam @stoneman050367 I called earlier and despite being with sky 22 years, the best I could get was a £2 reduction if I recontacted for another 18 months (so you can put the price up again?) Unfortunately we can’t cancel as we’re in contract but will be doing so when we’re not.

• 
  Finlay McLellan 💙 (@finlay_mclellan) reported 6 minutes ago

  @SkyHelpTeam Would you have any idea why @ParamountPlusUK keeps buffering all the time? It seems to be the only streaming service that I have issues with on Sky Q. Netflix, Disney +, iPlayer, ITV x all work fine.

• 
  Matt (@mattiem1976) reported 7 minutes ago

  @dazholmes @SkyUK @Ofcom Yep both are really bad as have Monopoly and charge too much for repeats it's ridiculous really virgin broadband is 600mbpd Vs sky 59mbps Only difference

• 
  Soph v34.4 (@sophb66) reported 10 minutes ago

  @steeleyp_ @SkyHelpTeam They should still consider just how many customers they will lose through prices being too high and will have to pay to exit contract then not renew. Surely their customer churn will rise substantially - like Netflix

• 
  Steven White (@thewhitestuff10) reported 13 minutes ago

  @SkyHelpTeam Hi, I’ve tried for 2 weeks now to connect my new sky mobile to any wifi and it hasn’t worked anywhere yet. Tried several online links to help me and nothing has worked so far

• 
  Looney (@Looneyheads) reported 13 minutes ago

  @SkySports @F1 I want this but it says I can only add all sports which is £25 ! I only want F1 why would I pay so much more for channels I won’t watch 😭 should be able to add 1 channel for extra without paying for a bunch you’ll never use

• 
  Ayóbámì (@PopcyYin) reported 14 minutes ago

  @TheBlueDodger @SkySports There’s nothing funny about this joke Alaye fix up and deliver results

• 
  Hollyhock (AKA Amanda😊) (@Hollyhock42) reported 16 minutes ago

  @SkyHelpTeam so the engineer booked for today had timing issues for a 12 o’clock appointment. Did he go home early because it’s Friday? I now have to wait until next Thursday with no broadband. Appalling service!

• 
  Jo (@happymamma36) reported 16 minutes ago

  @SkyHelpTeam is there anyone I can DM please? A vulnerable customer signed up to Sky TV & Broadband, specifically asked for payment to the taken on a certain date. The money showed as pending in the bank. Turns out payment wasn't taken, person has accrued charges & out of pocket

• 
  Ben Barker (@benbarker1975) reported 17 minutes ago

  @TheBlueDodger @SkySports Can't work out if it was a bad press conference or just crap journalists questions?