Sky Outage in Hampstead, Greater London, England

@David_M_Watts @SkyUK @SkyHelpTeam So, so poor. It’s a wonder anyone has their services at all really.

I know this is so dull but would be remarkable if I actually got @SkyHelpTeam / @SkyUK to actually respond to a customer complaint.

Hi @SkyUK / @SkyHelpTeam - in the 5+ years I’ve used your ATROCIOUS service, not once has there been a period where it hasn’t been constantly painful, from clunky TV services to appallingly slow internet speeds despite being on the top package possible AND paying through the nose

Apparently @SkyHelpTeam / @SkyUK can’t help. Here HOURS later still trying to access the chat feature. 🙄

Maybe @SkyHelpTeam can help?

Hey @SkyUK - I’ve been “connecting” to your online chat for 45 minutes now. Any chance of speaking to an assistant? I’m certain if I was signing up ro your service I’d be straight though to someone.

@SkyHelpTeam my internet connection is shockingly bad. I upgraded to your fastest broadband service in May when I moved and it’s worse than any package I’ve ever had with you or any other provider. Can someone get in touch to help me sort this out? So hard working from home!

@SkyHelpTeam @OpenreachHelp engineer scheduled. However it's not the first time having problems with #skyBroadband since September. It's the 4th and it is just #ridiculous. I work from home and I cannot do anything. Besides you will not compensate the distress and extra mobile data purchased.

It's So-Fal you idiot commentator! Not soo as in poo. @SkySports

Imagine the outcry if someone made a sob story about a poor little German girl in occupied France during WWII. Well that’s exactly what @SkyUK has done with @TheSecretGarden and Partition. The opening scenes are a literal whitewash 😡

Who designed the new @SkySports app, absolutely useless, slow , cumbersome, hard to navigate. Bring back the old one.

@SkySports what have you done to the #skysports app? Completely ruined what was a great app. Too slow, terrible user interface and difficult to navigate. What a poor customer experience. I am sure you can do better than that !! If you can’t - DM me ... can help make it better!

@StewartTaylor92 @SkyHelpTeam My down load speed is at 0

@SkyHelpTeam need help with the download speed of my internet

@SkyUK i am disgusted at the service i have received. Spent 4 hours on phone 2day. Both myself & husband are both keyworkers with 2 small children. Left with no tv at all!! Been told by manager we won't have an engineer until 3rd Dec!!!

@SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers

@OpenreachHelp hi I reported a problem on Monday lunchtime - we have no internet connection and it’s an external issue according to @SkyHelpTeam - when will someone arrive? I work from home and haven’t been able to do so for FIVE DAYS

@SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!

My @SkyUk broadband dropped out for several minutes three times during my #NHS virtual clinic today. Do you know what’s more difficult than doing a virtual clinic without internet? Complaining or getting help from @SkyHelpTeam (1/2)

What ******** is this new @SkySports app all about? How do I get the old one back?

@SkyHelpTeam Doesnt help. Im tied into a contract otherwise id leave

@SkySports Nope he’s made a laughing stock of himself with ridiculous excuses and allegations he needs help with his mental state before anything else

@SkyHelpTeam can tell me if there issue with broadband in CF44 area? No connection and it’s impossible to actually speak to a real person when I phone customer services

@SkyHelpTeam terrible internet no compensation and no call centre help. Been with sky since 1993

@Duggywiganer @SkySports Actually he didnt get "his rematch" He never lost the title.

@SkyHelpTeam any chance of a call back? Can’t get through to your team so kinda crap when you’ve got a problem isn’t it ?

@SkyUK is your website broken ? Trying to add stuff to my package and error message “Sorry but we are having technical difficulties Unfortunately, we have not been able to proceed with your order. Please try again later.”

@SkySports Wilder is only mouthing off now that the contract has expired. He never wanted the third fight. So instead, he tries to poison the reputation of Fury by pretending he wants the fight. He did the same with Joshua. Getting desperate at this point. You lost twice suck it ******** up

@SkySports Bro I got issues, thought this was @mbatshuayi at first glance 🤧

@SkySports Wilder is only mouthing off now that the contract has expired. He never wanted the third fight. So, instead, he tries to poison the reputation of Fury by pretending he wants the fight. He did the same with Joshua. Getting desperate at this point. You lost twice such it up.