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Sky Outage Report in Hampstead, Greater London, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hampstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Sky

Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Hampstead, England

The most recent Sky outage reports came from the following cities: London, Woolwich, Hounslow, Ilford, Hackney, City of Westminster, Newham, Chigwell, Hammersmith, Hayes, Southwark, Fulham, Enfield Town, Sunbury-on-Thames, and Paddington.

CityProblem TypeReport Time
London Internet 48 minutes ago
Woolwich Phone 50 minutes ago
London Total Blackout 2 hours ago
London E-mail 3 hours ago
Hounslow TV 4 hours ago
Ilford Wi-fi 4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

  • saadia79
    Sadia 🇵🇸 (@saadia79) reported from Ilford, England

    @SkyUK there's no signals at all. Can't use WiFi. Rubbish service as usual. Since 3pm no service. Why I am paying @skytv @SkyHelpTeam can't watch anything at all on my days off 🤬🤬🤬🤬🤬

  • vfbr2001
    Christian (@vfbr2001) reported from Ealing, England

    @SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.

  • Theodore00
    Theo Fariduddin (@Theodore00) reported from Poplar, England

    @SkyHelpTeam Why my internet is so slow?

  • MincerJeremy
    Jeremy Mincer (@MincerJeremy) reported from Barnet, England

    @SkySports It’s not bad news

  • kim__dale
    kim (@kim__dale) reported from Ilford, England

    @SkyHelpTeam any known issues at all? Internet was down yesterday but came back but it’s gone again

  • Mostons
    Paul Moston (@Mostons) reported from Enfield Lock, England

    @SkySports commentators need to be a little less condescending about #watfordfc - they cannot help themselves, dribbling over BIG clubs. Ok we aren’t top half material but please don’t disrespect Premier League teams or players. #respect everyone

  • willow1886
    John Williamson (@willow1886) reported from Enfield Lock, England

    @LordDesie …along with no Premier League, no SkySports, no TalkSport, no crap commentators, no crap pundits, and football starting in the 1800’s, not 1992!

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

  • maryyasmine
    Mary 🍒 Ben Chilwell simp | لويس 💖 (@maryyasmine) reported from Kensington, England

    @LunaForeverr @JamilaJemstone @SkySports Because we know Sky prefers when people are horrible to each other, textbook Murdoch

  • Mark_BarkingFC
    Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected

  • RookeryEmma
    Emma Trill (@RookeryEmma) reported from Watford, England

    How ******** have fans made it to an 8pm kick off on boxing day. @SkySports ruining football once again 🤝

  • The_Dark_knght
    Mikei. Hall (@The_Dark_knght) reported from Kensington, England

    @SkySports we hear Man City’s Mendy in the news but what about Everton‘s Gylfi Sigurdsson why is he never mentioned is it because he’s white?

  • Chu_Times2
    Times 2 (@Chu_Times2) reported from Hackney, England

    @SkyHelpTeam broadband been down since last night reset, turned off, unplugged and everything still no reconnection.

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, is there an outage in SW17?

  • jacquilowe
    Jacqui Lowe (@jacquilowe) reported from London, England

    @SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.

  • Mr_K1985
    Micky_k (@Mr_K1985) reported from London, England

    @SkyHelpTeam Do you believe that's an exceptable answer? That I have to chase a service I pay for to find out if your fixing your issue, is this problem being fixed currently? If so what Is the approximate time frame?Also will my bill reflect the downtime this provider had given me?

  • shaks_ldn
    s ldn (@shaks_ldn) reported from Lambeth, England

    @SkyHelpTeam my internet has been pretty much down / intermittent past few hours!

  • Mark_BarkingFC
    Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy

  • londonwhispers
    LittleLondonWhispers 💙 (@londonwhispers) reported from Kensington, England

    I don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH

  • MartinJSorensen
    Martin (@MartinJSorensen) reported from Camden Town, England

    @SkyHelpTeam Hi there, I’m at a loss now. I’ve tried everything but still no reliable internet connection. I’d hate to leave bad feedback. Who can help me fix this? There’s no one to call

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • yasin2999
    Yas (@yasin2999) reported

    @danpom @SkyUK Nope. Terrible customer service as well. The best you’ll get is the same as a new customer

  • PompeyLil1
    PompeyLil (@PompeyLil1) reported

    @SkyUK My problem is, we have an excellent Sony 4K UHD Oled Tv, why would we want to replace that?

  • JJKirbs
    Jon (@JJKirbs) reported

    @SkyUK Complete with **** Kinect. Or is that Bit Connect?

  • 2WB10
    2WB (@2WB10) reported

    @SkyUK No Dish. No Box. No Fuss. Just extortionate prices and crap broadband. No thanks.

  • Hinchley86
    Matthew Hinchley (@Hinchley86) reported

    @PeterWellDone @SkyUK Best off trying to find local people to ask, will very much depend on quality of local network, distance from exchange, whether there is fibre yet or still old phone lines etc.

  • mslippy6
    mslippy (@mslippy6) reported

    @SkyUK Never required SKY , there's so many free chanel's nowadays why pay for it.

  • robbiebblack
    Robbie Black (@robbiebblack) reported

    @SkyUK #SkyGlass is not going to benefit families like mine who, at this time, struggle to get even a decent Sky Q service with a poor EE #broadband service. As much as I welcome TV technology moving forward, how about these ISP’s sorting out their broadband mast services first.

  • 777flyaway
    Cloud Surfer 💫 (@777flyaway) reported

    @SkyHelpTeam hi Sky, I can’t seem to get my sky WiFi ? Is there a problem today ? Thanks

  • KraveUK2
    KraveUK (@KraveUK2) reported

    @MaskedGEEK_YT @kevbrown77 @SkyUK Ha I’ve been with sky for years, only recently when I said I was leaving they told me they’d put my bill up each month and refused to compete with my local ISP. Existing customer get naff all these days.

  • The_little_pea
    Justine (@The_little_pea) reported

    @SkyUK Our internet frequently dips so we can’t use apps etc on our Sky Q. If we replaced dish with internet we wouldn’t be able to watch tv channels on Sky either so what’s the point? If dishes are being phased out we have no option but to cancel subscription