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Sky Outage Report in Hampstead, Greater London, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hampstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Sky

Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Hampstead, England

The most recent Sky outage reports came from the following cities: Wandsworth, London, Hammersmith, Ilford, City of Westminster, Harrow, Fulham, Camden Town, Southwark, Stanmore, Hackney, Newham, City of London, Brentford, and Watford.

CityProblem TypeReport Time
Wandsworth Internet 3 hours ago
London Internet 18 hours ago
London Internet 24 hours ago
Hammersmith Wi-fi 1 day ago
London Internet 1 day ago
London Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

  • MrsScreech
    Jess (@MrsScreech) reported from Camberwell, England

    @OpenreachHelp @SkyHelpTeam my continued lack of fibre broadband activation is a joke. Still no definite activation date although it was supposed to be 29th Jan. This is now the subject of an official complaint. I expect activation to be completed by close of business Fri 8 Feb.

  • titanicsno1fan
    Rachel Marshall (@titanicsno1fan) reported from Spelthorne District, England

    Then I find this pic where they're showing same film all day (happens a lot) & I've told him that's the rubbish service he's been paying high subscription fees for. Shame on you @SkyUK

  • RobertBalcombe
    Robert Balcombe (@RobertBalcombe) reported from London, England

    @SkyUK @XyliaMilsom I've recently transferred over from i.d to sky mobile. The 4g is terribly slow (if I'm lucky to get it). My work mobile uses the O2 network and is lightning fast in comparison.

  • titanicsno1fan
    Rachel Marshall (@titanicsno1fan) reported from Spelthorne District, England

    @SkyHelpTeam That was me having fun but the actual frustration here is getting rid of him as a customer after so long, it's sky putting on 'new channels' which show repeats or the same programme on more than 1 channel at a time! I'm thrilled he won't be getting ripped off by sky anymore!

  • IbroxMole
    Bill the Butcher (@IbroxMole) reported from City of London, England

    @SkySports can we please get Andy Walker to **** from commentating on @RangersFC games. He literally is incapable of being impartial where Rangers are concerned.

  • JazzColl
    Jazz Coll (@JazzColl) reported from London Colney, England

    @SkyUK I switched to you for my broadband ~10days ago. Since then, internet is cutting out every 30mins or so. This never ever happened the prior year with Plusnet. Please fix! I cannot do my job with this connection.

  • JazzColl
    Jazz Coll (@JazzColl) reported from London Colney, England

    @SkyHelpTeam Thanks but this seems to be more of a diagnostic tool for whilst the broadband is not working. I don't see where I should go for the indeterminacy of service.

  • pussinpjs1
    linda holmes (@pussinpjs1) reported from London, England

    @SkyUK Thanks but I have just got my account so can't really change. The TV is the problem as its old and does not have the HIMIDI connection

  • JazzColl
    Jazz Coll (@JazzColl) reported from London Colney, England

    @SkyHelpTeam Thanks but this seems to be more of a diagnostic tool for whilst the broadband is not working. I don't see where I should go for the intermittency of service.

  • SaraCNelson
    Sara Nelson (@SaraCNelson) reported from Lambeth, England

    @EE completely dismayed by your service. Having switched from @SkyUK I was assured it would be a seamless swap over with no need to wait in for engineers. I now have no internet and no hope to see an engineer before the 4th... 1/3

  • RickiKenny
    ricki kenny-hyde (@RickiKenny) reported from Lambeth, England

    we pay all this money for your services and yet again the sky tv is down... u either do something about it or i want a discount on my next bill @SkyHelpTeam my mum's has here down for 4 days it's a rip off

  • iamspalding
    Grand Theft Spalding (@iamspalding) reported from City of London, England

    @AlexScott So in 2011 we had that horrible pair of *****, Andy Gray and Richard Keys (who no-one liked) and now we have Alex Scott who is clearly the star of the show... good work @SkySports

  • Ecko1957
    Ecko man (@Ecko1957) reported from Ealing, England

    I'm fed up with stupid pundits saying "he was late" referring to a tackle where 2 players compete for the ball & get there at the same time and one player wins the ball but gets a knock as the contest happens. That's not late. #SkySports

  • tompetraus
    TOM44S #TeamLH (@tompetraus) reported from London, England

    @SkySportsPL @SkySports @Carra23 He’s for real here arsenal as bad defending bench mark or something @Carra23 can get lost arsenal played city of the park 2015 jan 18 for exc u moron

  • NB5TIMES
    NB5TIMES (@NB5TIMES) reported from Broxbourne District, England

    Just spoke to the @SkyUK help team on twitter and guess what no help at all and then they expect you to complete a survey for them

  • mgabrovsek
    Mojca Gabrovsek (@mgabrovsek) reported from Merton, England

    @SkyUK shocking customer service... 20 min wait time on phone, no online support

  • MrsScreech
    Jess (@MrsScreech) reported from Hillingdon, England

    @SkyHelpTeam I have been waiting 2 HOURS on Facebook Messenger and still haven't received any help. Service Centre 46. Not what I call service ! 😡

  • SaraCNelson
    Sara Nelson (@SaraCNelson) reported from Lambeth, England

    .@EE completely dismayed by your service. Having switched from @SkyUK I was assured it would be a seamless swap over with no need to wait in for engineers. I now have no internet and no hope to see an engineer before the 4th... 1/3

  • MrsScreech
    Jess (@MrsScreech) reported from Camberwell, England

    @OpenreachHelp Thanks to a broken port and lack of capacity I now face almost a week's wait for my fibre broadband activation which should have taken place on 29th Jan. Not good enough! @SkyHelpTeam

  • ligarius
    colin lewis (@ligarius) reported from Richmond, England

    @CliveMitchell54 @SkySports They don’t give an effing toss! So tempted to cancel my subscription. But they know I won’t. Getting closer though. @SkyBetChamp

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MLuniw
    Michelle Luniw (@MLuniw) reported

    @SkyHelpTeam We can’t even get the router to work never mind connect it to anything she left virgin and only had the line fitted today tried all evening but no luck she’s very stressed

  • ilkleyIain
    Iain McDonell (@ilkleyIain) reported from Ilkley, England

    @SkyHelpTeam We have been talking to one of your “customer service” colleagues who doesn’t seem to bothered we can’t get the wireless to work & that it’s a free service and tough we now have cables running across our lounge. We have asked to speak to a manager & are now sitting here “on hold”

  • NonaKalra
    Nona (@NonaKalra) reported

    @SkyHelpTeam I mean the fact that I have not been able to use my land line in Jan and now into Feb is just ridiculous. You when my details kindly help to sort out other wise I am giving money to charity as I am not getting a service

  • SanjG40
    Sanjay Gohil (@SanjG40) reported

    @SkyHelpTeam Rather than complain, which invariably will go into a black hole, I would like a solution so we can get some consistency.

  • davidbelle_
    David Belle (@davidbelle_) reported

    Been trying to fix my Sky for the last 45 minutes... @SkyHelpTeam Same time every night. Without fail. Definitely time to cancel now.

  • SanjG40
    Sanjay Gohil (@SanjG40) reported

    @SkyUK not impressed at quality of service and told that nothing can’t be done to improve our broadband.

  • SabinaT
    Sabina Tayabali (@SabinaT) reported

    @SkyHelpTeam and now the department I need may be closed! You are having a laugh! Time to cancel even though that’s not why I am calling!

  • NonaKalra
    Nona (@NonaKalra) reported

    @SkyHelpTeam Ok tha good to know but that doesn’t change the fact that I am not able to make calls from home As I have already mentioned that reception is awful

  • Keb19Rre
    Rachel (@Keb19Rre) reported

    @SkyHelpTeam I have raised the complaint. I am absolutely disappointed and incredibly inconvenienced. Hope @Virgin or @BritishTelecom can help

  • SamPenno_MUFC
    Sam Pennington (@SamPenno_MUFC) reported

    @SkyHelpTeam The broadband just is not stable - works ok sometimes but drops out a lot. Even the 2nd Q box buffers loads and cuts off due to signal. Its shockingly bad even at times stood in front of the router!