TalkTalk Outage in Winchmore Hill, Greater London, England

@TalkTalk O really u day here to HELP Well like I said 8 days ago my 80 years mum stuck in doors on her own no phone or internet since 20 feb SUPPOSED to send someone Saturday ( rang sat AM No couldn’t come not enough engineers GOT TO wait now till 8 March YOUR SERVICE SINKS 😡😡

Really poor customer service @TalkTalk. Broadband organised back in January, 6 days past hub delivery date, still no sign of it, 5 days past activation date & account still in active. Hours on the phone with no clear resolution! Aren’t you meant to encourage new customers??

@TalkTalk 7 days ago I left 25 message my mum who’s 80 has no phone stuck In doors u customer service is disgraceful 😡💩

@TalkTalk our broadband keeps dropping out making it unusable, is there an issue in the #Catford area please?

@TalkTalk Disgraceful 24 Hours and no reply STOP Advertising your the best and always there to help ..... NO your Rubbish 😡😡

@TalkTalk 14 hours ago I left a message STILL NO Reply. Your service =💩😡😡😡

@TalkTalk any chance of a reply today 9 hours. Still waiting 😡😡 Service crap

@TalkTalk crap service 😡

@TalkTalk Still waiting for a reply 6 hours Crap 💩 service and have a cheek to Advertise on TV how fast and efficient you are 😡😡😡😡😡😡😡

@TalkTalk Why can’t something help my MUM 80 years old no phone no internet living in her own can’t go out earlier date Saturday 27th Feb 😡😡😡😡

@TalkTalk @mindiam_xo Sorry bud, you can’t help. Wifi speed is 0.54 mbps. It’s just trash

@TalkTalk Why has your service been buffering all day? Is there an issue in the Willesden area?

@melato___ @TalkTalk Same! Been on the phone for ages trying to sort it. They are refunding me I don’t care. The **** always cuts out.

Nah @TalkTalk are pants. Why are WiFi providers in the UK so awful? My mobile hotspot is more reliable than this trash.

@TalkTalkGroup @TalkTalk refusing to speak to me regarding my issue!!!

@TalkTalkGroup @TalkTalk I’m so angry you have Chinese partying while answering calls!!! How dare you disrespect us as bad as that!!! All I wanted was a poxy new remote!!!!

Talk talk are ****!! Called to just get a new remote the Chinese were partying in the background and have stall me tv!!!! @TalkTalkGroup @TalkTalk got no tv no remote!!! Disgusting behaviour not only are we on a lockdown but u guys want to rub it in partying!!! Send me a remote!!

Not one full day of internet for 10 days and no help whatsoever from @TalkTalk , hours wasted on the phone just being left on hold for 40 minutes, partner and I not able to do any work for days... supreme 👍🏼

@TalkTalk Tried messaging you because my router’s not working. Couldn’t remember my password so they sent link to change it (didn’t work) Can’t login to my account (same reason)Password change link also doesn’t recognise my landline no. Please help

@RuthCadbury @TalkTalk @RuthCadbury please could you help support supply staff. We have none to ask for help? I sent you an email. Please if you could advice 🙏🏼 thank you

@TalkTalk Hi how do I make a formal complaint please? I’ve exhausted customer services both by telephone and online chat? Is there an email address, as non advertised on your website.

I’ve just spent another two and a half hours on chat to @TalkTalk technical department after they got back to me, having dropped me mid—conversation last Thursday. Answered a lot of questions that I had previously answered. They claim to have fixed the problem. I live in hope.

@TalkTalk Once again the WiFi has stop working!!!! All Devices in the house have been kick off as the Rueter has decided to shut it self down 😡😡

@TalkTalk my advice to AVOID talk talk. I am talk talk customer - poor Internet service l. Called them so many times but all in vain. Internet connection drops several times a day. They do not have any clue.

@TalkTalk were now getting contradictory advice from someone else in your customer service team. We've been paying for no Internet, it's not okay!

@TalkTalk Hi, my WiFi has been down for 4hrs now. S10 Sheffield area. Any update?

@TalkTalk anybody else living in L37 post code area suffering with poor talk talk connectivity ? Having to return to the office no longer able to work from home due to poor broadband.

@Walt3rHunter @TalkTalkGroup Did you try @TalkTalk page, supposed to be help. Online chat help told me I wasn’t entitled to one even though upgrading package then tried to sell me one. They might ask for dm if they reply.

@TalkTalk @TalkTalkGroup if you’re going to outsource staff to South Africa, make sure they haven’t worked for Telkom. Because damn, they’re just as incompetent.

@TalkTalk why has my service been so poor for over a month now, in streatham/south london? Its regularly hits less than 2mb,i was guaranteed 60, i barely ever get 60, at most recently ive been getting 40.. But very often its like 1.5mb...