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TalkTalk

TalkTalk Outage Report in Thames Ditton, Surrey, England

Why is my TalkTalk service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Thames Ditton, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Thames Ditton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at TalkTalk

TalkTalk is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Thames Ditton, England

The most recent TalkTalk outage reports came from the following cities: London, Croydon, Hammersmith, Woking, City of Westminster, Islington, City of London, Weybridge, Southwark, Wallington, Southall, Brentford, Wandsworth, Uxbridge, and Paddington.

CityProblem TypeReport Time
London Internet 1 day ago
London Internet 2 days ago
London Wi-fi 3 days ago
London Internet 3 days ago
London Internet 3 days ago
Croydon Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Thames Ditton, England

Latest outage, problems and issue reports in Thames Ditton and nearby locations:

  • eladauk
    ELADA (@eladauk) reported from Islington, England

    @TalkTalk engineer came to connect my service - (new customer) dreadful and made no effort. Said he could not connect and left without a word. Before he left he complained his 9 weeks furlough was not enough! No wonder he never connected me. No heart in it. Dreadful

  • VanyRichardson
    Vanessa Di Renzo (@VanyRichardson) reported from Brentford, England

    @PrincessAries99 @TalkTalk @emmaknight1986 @Christi90496608 The internet is good, but the customer service not so much 😬

  • KatOgilvie
    Kat Ogilvie (@KatOgilvie) reported from Lambeth, England

    @TalkTalk Spent an hour on the phone listening to hold music trying to cancel my account. Is there a better way - I.e faster, way to do this please?

  • TimLundSE26
    Tim Lund (@TimLundSE26) reported from London, England

    @AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?

  • krypto
    Andrew West (@krypto) reported from Camberwell, England

    Remote support for a friend’s computer that was having strange issues. Teamviewer failed to connect so I figured this was related. An hour’s debugging later and it turns out the ISP (TalkTalk) is blocking Teamviewer as it’s used by scammers.

  • isetta_windsor
    David Bonney (@isetta_windsor) reported from Windsor, England

    @DavidBeckitt @virginmedia In my experience (so might be wrong), all the others use the same BT/Openreach infrastructure - so much of a muchness. I’ve got TalkTalk, it’s cheap & the new router is good. The customer service is poor tho’!

  • conor_saunders
    Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • JackActor1
    Jack (@JackActor1) reported from London, England

    @TalkTalk Hi my Internet is still down, is there a time scale as to when it will be fixed please?

  • jsimpson74
    Johnny Simpson (@jsimpson74) reported from Merton, England

    @TalkTalk my WiFi is dropping in and out grrrr! Need a new hub or some Devine from above !! Do you have a customer uk number please

  • Paul63B
    Paul Bibby (@Paul63B) reported from Richmond, England

    @UB5simon I'm on TalkTalk. They're not perfect but my research tells me none of them are. I hardly ever get connectivity problems & they're cheap. I now find the best approach to customer services is to avoid them unless 100% necessary, which means only when I have a hardware problem.

  • CalfosDrive
    Papa J (@CalfosDrive) reported from London, England

    @TalkTalk no stable connection all morning. Done diagnostics test on your website and says nothing is wrong. Please help.

  • BeLuckyPR
    Charlie Harris (@BeLuckyPR) reported from Richmond, England

    @TalkTalk our broadband / internet has cut out. Being sent worrying security alerts and links

  • spookyjulie
    Sarah Elizabeth Cox (@spookyjulie) reported from London, England

    @CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)

  • aks68_
    Aksaray Devlet Başkanı (@aks68_) reported from Islington, England

    @TalkTalk you lot are actually so ****, slowest wifi on the planet

  • aggy_mi
    aggy (@aggy_mi) reported from Croydon, England

    I think it's safe to say @virginmedia have inherited the crown from @TalkTalk as worst internet provider in the UK #Worstbroadbandproviderever

  • OscarWGrut
    Oscar Williams-Grut (@OscarWGrut) reported from Islington, England

    It’s like shooting fish in a barrel and I’m sure others have pointed it out but: Dido Harding is best known for presiding over huge data breach at TalkTalk - and now facing huge data issues at Test and Trace. IT does not seem to be a strong point.

  • Mixyezpitlek
    JDA:NEWS:STUFF ꝏ #FreeNazanin #FBPE (@Mixyezpitlek) reported from Ealing, England

    Hey @TalkTalk - are you running service or a swindle? People paying you money need to access what they’re paying for #BeyondUseless @TalkTalk

  • BarkBiteTravel
    Natasha (@BarkBiteTravel) reported from Paddington, England

    @BBCTheOneShow #complain #M&S# #TalkTalk r impossible for customer service

  • PDRiddle
    Paul Riddle (@PDRiddle) reported from Richmond, England

    @TalkTalk is there a problem in the Richmond/SW14 area of London?

  • essiterry
    David John Wyatt (@essiterry) reported from Camberwell, England

    @TalkTalk hi my internet is down in south London is there a problem

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • raecbw
    Rachel Bown-Williams (@raecbw) reported

    Any recommendations for internet providers. We are leaving @TalkTalk they were brilliant for the first two years but been without internet for two weeks and they are stalling recognising that there is a problem.

  • JordStocks93
    Jordan (@JordStocks93) reported

    @TalkTalk can I have an update on my escalated complaint please? After multiple texts stating "we'll be calling you today regarding your conplaint", spanning over 2 weeks; still no call. This is an escalation and still there seems to be no priority whatsoever 🙄

  • anne_arber
    Anne-Marie Arber (@anne_arber) reported

    @DrMattGray @TalkTalk They are so useless I've had issues for over a year and they just fob me off

  • DrMattGray
    Dr Matt Gray (@DrMattGray) reported

    @TalkTalk I appreciate you’re trying to help but I’ve had many of these offers before and I’m still without broadband. I’ve wasted hours explaining my problems only to be assured they had been resolved when they haven’t. I repeat - please get someone with authority to contact me directly.

  • RuthYorke1
    Ruth Yorke (@RuthYorke1) reported

    @TalkTalk Why? So your customer services can be rude & aggressive to me again? No thanks

  • FreeGirl1m
    FreeGirl (@FreeGirl1m) reported

    @TalkTalk No you didn’t, to paraphrase you were ‘surprised’ by the increase to costs & that it was all done to improve your network in my area… this all contradicts you telling me at point of sale in Dec how brilliant your fibre network was in the area .. less than 3 months in contract.

  • 4jenko4
    Peter Jenkins (@4jenko4) reported from Chadwell, England

    Evening @TalkTalk, is there a problem in the DE7 area? Got the orange light of doom…

  • atkinson_misty
    misty sefton (@atkinson_misty) reported

    @TalkTalk I’d rather not as since I posted this you moved her appointment back to the 14th. Absolute joke especially as the engineers were outside her property a few days ago ensuring that there was light and the joints were live. Oh sorry did I fail to mention my hubby is a ceo engineer

  • DrMattGray
    Dr Matt Gray (@DrMattGray) reported

    @TalkTalk @atkinson_misty There’s little point in sending a dm unfortunately as you just get fobbed off with excuses, passed around different departments, none of who can answer your questions or sort the problem and then suggest you go back to sales and reorder. Cancel and try @Plusnet

  • 19tracy64
    tracy (@19tracy64) reported

    @TalkTalk Not happy with your customer service