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TalkTalk Outage Report in Thames Ditton, Surrey, England

Why is my TalkTalk service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Thames Ditton, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Thames Ditton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at TalkTalk

TalkTalk is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 62% Internet (62%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 5% Phone (5%)
  • 1% TV (1%)

Live Outage Map Near Thames Ditton, England

The most recent TalkTalk outage reports came from the following cities: London, Croydon, Hounslow, Slough, Ealing, Hammersmith, Woking, City of Westminster, Islington, City of London, Weybridge, Southwark, Wallington, Southall, and Brentford.

CityProblem TypeReport Time
London Phone 4 hours ago
Croydon Phone 4 hours ago
London Total Blackout 7 hours ago
London Internet 8 hours ago
London Total Blackout 11 hours ago
Croydon Internet 11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Thames Ditton, England

Latest outage, problems and issue reports in Thames Ditton and nearby locations:

  • shaestacey_x
    @shaé_x (@shaestacey_x) reported from Merton, England

    @TalkTalk part 5. I repeat... DO NOT get your internet from this company as they can not fix your problems and cause so much stress when trying to ring them and being on hold for half an hour at a time!

  • x_Itherael_x
    Steve (@x_Itherael_x) reported from Wandsworth, England

    @TalkTalk The same. This seems to happen ever night and before you say have you reset the router that’s a yes and the light is white on the router so it’s not mine end where the issue is coming from.

  • BeardAssassinX
    BeardAssassinX Gaming (@BeardAssassinX) reported from Wandsworth, England

    @sgt_rebels @StokeAssassinX @virginmedia @TalkTalk Yes mate the WiFi speed is even worse @virginmedia are just shit they use shit components in the hubs to make you laugh I’m only 5 miles from the network centre in Croydon 😂😂

  • waynetippetts
    Wayne Tippetts (@waynetippetts) reported from Camden Town, England

    @TalkTalk we have had dropout and internet crawling at a snails pace often not working at all. In the evening we can’t get through a program without interruption in the NW1 area. Are contract is up and so will our timwpe with you unless you fix this real quick! #talktalk

  • shaestacey_x
    @shaé_x (@shaestacey_x) reported from Merton, England

    @TalkTalk I can not believe the abysmal service from this company. They have literally taken our money for 8 months and not provided internet. Part 1

  • JarJarGeek
    𝕁𝕒𝕣𝕝𝕖 𝕋𝕖𝕚𝕘𝕝𝕒𝕟𝕕 (@JarJarGeek) reported from Croydon, England

    This is getting ridiculous; 7 days - yes seven days of constant interruption and drop-offs to our Internet service @TalkTalk @WeAreOpenreach I have DM’d details t you both 🤬

  • Lauren_gilf
    Lauren (@Lauren_gilf) reported from Spelthorne District, England

    @TalkTalk are literally the worst. No internet since Tuesday- called them everyday to sort it out. Made us wait all week the tonight us they will send an engineer on MONDAY! 👍🏼 10/10 shite company with 10/10 shite customer service 👏🏽👏🏽👏🏽

  • maxberlevy
    maxberlevy (@maxberlevy) reported from Islington, England

    @TalkTalk Terrible service. Wouldn’t recommend. We started an account with TWO broadbands. First two weeks of course were great but as the clock struck 12 on the 3rd week the expected happened. Download speeds dropped from 25-30MBps to 1-3MBps. Recently I have been getting KBps!

  • JubbyTV
    Jubby™🇵🇷 (@JubbyTV) reported from Wandsworth, England

    I havent had internet all day :) Thank you @TalkTalk for having the worst customer service ever that you havent figured out what the problem is for the past 12 hours.

  • ViswanathanAC
    Annie Viswanathan (@ViswanathanAC) reported from Islington, England

    @TalkTalk my elderly mother with dementia who lives alone in Needham Market has been without a phone since Thursday. It is impossible to communicate with anyone @TalkTalk and the recorded message says it’s being dealt with when it clearly isn’t. Please advise and help.

  • sjr66qpr
    Robbo (@sjr66qpr) reported from Richmond, England

    @TalkTalk @WakeupWWeechy We've all tried rebooting it doesn't work and more annoyingly you don't even recognise their is an issue

  • Lauren_gilf
    Lauren (@Lauren_gilf) reported from Esher, England

    @TalkTalk Which we did, Wednesday Thursday and twice on friday.. but your customer service team is utterly shocking. And by looking at your reponses on twitter shows not alot is done to actually help customers out in the slightest. Repeating the same unhelpful scripted information

  • maxberlevy
    maxberlevy (@maxberlevy) reported from Islington, England

    @TalkTalk Hi Jo, had a read and I’m almost 100% sure we’ve tried all of these, we have had this problem for 4 months now. We have had a engineer in, new routers sent and done all of what’s in those articles. It seems that there’s no clear solution here.

  • shaestacey_x
    @shaé_x (@shaestacey_x) reported from Merton, England

    @TalkTalk part 2 they have sent me several routers, engineers and I have spent HOURS and I mean HOURS on the phone to them with no solution offered!

  • ProOnlineLearn
    Ella Nichols (@ProOnlineLearn) reported from Brentford, England

    @TalkTalk Hi Zach, as per my previous tweet no Internet since yesterday. Orange light only on a modem. We called you twice and second time we were told there was an outage. Please check other tweets and messages as people are commenting on it quite a lot.

  • OBY_Daniel
    Daniel O'Brien (@OBY_Daniel) reported from Wandsworth, England

    @TalkTalk your customer service is shocking. I’ve spent the past 5 hours trying to resolve connection issues and spoken to 9 different people. Please can you get someone to call me either resolving my issue or cancelling my contract.

  • sjr66qpr
    Robbo (@sjr66qpr) reported from Richmond, England

    @ProOnlineLearn @iljalondon @photogog @TalkTalk It would appear @TalkTalk don't even recognise we have a problem Just keep saying reboot

  • OwensBenjamin
    Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • JarJarGeek
    𝕁𝕒𝕣𝕝𝕖 𝕋𝕖𝕚𝕘𝕝𝕒𝕟𝕕 (@JarJarGeek) reported from London, England

    @EmmaLovelace @TalkTalk Well I suppose that narrows my choices down

  • shaestacey_x
    @shaé_x (@shaestacey_x) reported from Merton, England

    @TalkTalk Part 3 they are refusing to refund me until they have solved the problem.. but they’ve had 8 months to fix it!!!

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • The_UK_NeedsYou
    ExTory Voter (@The_UK_NeedsYou) reported

    Another day & @TalkTalk @TalkTalkGroup Ceo's office. complaints account manager "MANNI" Cannot be bothered to contact the customer. WHY do TalkTalk snr managers all him to get away with this. It proves that TalkTalk dont give a Dam about their customers the simply DONT CARE

  • ajaj_aj
    AJ (@ajaj_aj) reported

    @TalkTalk how about helping customers rather than just batting them around the system. Try solving issue rather than just tweeting about them. Your customer service is dreadful

  • IamClaireField
    Blame Casonika (@IamClaireField) reported

    Very convenient that @talktalk account (fixed) itself once talktalk wanted me to set up the direct debit to take my final payment.. and now that I've started mentioning going ombudsman.. and actually pursuing an official complaint, bit late now dears...

  • ajaj_aj
    AJ (@ajaj_aj) reported

    Now @TalkTalk just give me a general helpline number… how is is service?

  • Christo45535668
    Christopher Rowles (@Christo45535668) reported

    @btbusinesscare absolutely disgusting attitude this morning for questioning an over priced first bill. To the point I had to hang up. Seriously considering cancelling and going back with TalkTalk. Disgusting!😡😡😡

  • chetanparekh02
    Chetan Parekh (@chetanparekh02) reported

    @TalkTalk can you please help. On call with your technical team since past 50mins…. no resolution yet….

  • MikeDimond21
    mike dimond (@MikeDimond21) reported

    @TalkTalk Internet dies every 2 days. Sort this **** out

  • UNplannedATTACK
    Stuart James P Davis (@UNplannedATTACK) reported

    @TalkTalk my online account won’t load to pay the bill also I can’t get on the phones because I work nights and you don’t have 24/7 support so when you hit me with late fees don’t come crying to me saying I owe money

  • BeamOutStudios
    BeamOut Studios (@BeamOutStudios) reported

    @TalkTalk Rubbish. Yesterday consisted of 2 agents hanging up in my face, 4 live chat agents who couldn't help me, and 20 minutes on hold with no answer which would beg to differ. And all because I want to leave TalkTalk. Ridiculous. You're terrible and should feel embarrassed.

  • ajaj_aj
    AJ (@ajaj_aj) reported

    @TalkTalk What support desks, I have spent 2 days being passed around your “support” teams. Totally and utterly useless