TalkTalk Outage Report in Thames Ditton, Surrey, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Thames Ditton, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Thames Ditton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (60%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (7%)
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Phone (7%)
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TV (2%)
Live Outage Map Near Thames Ditton, Surrey, England
The most recent TalkTalk outage reports came from the following cities: Paddington, Tower Hamlets, London, Hammersmith, Windsor, Redhill, Southwark, Islington, Kingston upon Thames, Croydon, City of Westminster, Morden, Slough, Chertsey and Southall.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| TV | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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TalkTalk Issues Reports Near Thames Ditton, England
Latest outage, problems and issue reports in Thames Ditton and nearby locations:
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maxberlevy
(@maxberlevy) reported
from
Islington, England
@TalkTalk Hi Jo, had a read and I’m almost 100% sure we’ve tried all of these, we have had this problem for 4 months now. We have had a engineer in, new routers sent and done all of what’s in those articles. It seems that there’s no clear solution here.
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Lauren
(@Lauren_gilf) reported
from
Esher, England
@TalkTalk Which we did, Wednesday Thursday and twice on friday.. but your customer service team is utterly shocking. And by looking at your reponses on twitter shows not alot is done to actually help customers out in the slightest. Repeating the same unhelpful scripted information
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Annie Viswanathan
(@ViswanathanAC) reported
from
Islington, England
@TalkTalk my elderly mother with dementia who lives alone in Needham Market has been without a phone since Thursday. It is impossible to communicate with anyone @TalkTalk and the recorded message says it’s being dealt with when it clearly isn’t. Please advise and help.
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maxberlevy
(@maxberlevy) reported
from
Islington, England
@TalkTalk Terrible service. Wouldn’t recommend. We started an account with TWO broadbands. First two weeks of course were great but as the clock struck 12 on the 3rd week the expected happened. Download speeds dropped from 25-30MBps to 1-3MBps. Recently I have been getting KBps!
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Wayne Tippetts
(@waynetippetts) reported
from
Camden Town, England
@TalkTalk we have had dropout and internet crawling at a snails pace often not working at all. In the evening we can’t get through a program without interruption in the NW1 area. Are contract is up and so will our timwpe with you unless you fix this real quick! #talktalk
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Daniel O'Brien
(@OBY_Daniel) reported
from
Wandsworth, England
@TalkTalk your customer service is shocking. I’ve spent the past 5 hours trying to resolve connection issues and spoken to 9 different people. Please can you get someone to call me either resolving my issue or cancelling my contract.
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@TalkTalk @WakeupWWeechy We've all tried rebooting it doesn't work and more annoyingly you don't even recognise their is an issue
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@ProOnlineLearn @iljalondon @photogog @TalkTalk It would appear @TalkTalk don't even recognise we have a problem Just keep saying reboot
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@shaé_x
(@shaestacey_x) reported
from
Merton, England
@TalkTalk Part 3 they are refusing to refund me until they have solved the problem.. but they’ve had 8 months to fix it!!!
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Andy Blackwell
(@apblackwell) reported
from
Spelthorne District, England
And the charges keep on going up. Now 2p a time to access @TalkTalk ‘s 1571 service! Time to start looking around for a new provider once my contract expires. #squeezingeverypenny #talkttalk #isitgoodtotalk
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Ella Nichols
(@ProOnlineLearn) reported
from
Brentford, England
@TalkTalk Hi Zach, as per my previous tweet no Internet since yesterday. Orange light only on a modem. We called you twice and second time we were told there was an outage. Please check other tweets and messages as people are commenting on it quite a lot.
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𝕁𝕒𝕣𝕝𝕖 𝕋𝕖𝕚𝕘𝕝𝕒𝕟𝕕
(@JarJarGeek) reported
from
London, England
@EmmaLovelace @TalkTalk Well I suppose that narrows my choices down
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Lauren
(@Lauren_gilf) reported
from
Spelthorne District, England
@TalkTalk are literally the worst. No internet since Tuesday- called them everyday to sort it out. Made us wait all week the tonight us they will send an engineer on MONDAY! 👍🏼 10/10 shite company with 10/10 shite customer service 👏🏽👏🏽👏🏽
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@shaé_x
(@shaestacey_x) reported
from
Merton, England
@TalkTalk I can not believe the abysmal service from this company. They have literally taken our money for 8 months and not provided internet. Part 1
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@shaé_x
(@shaestacey_x) reported
from
Merton, England
@TalkTalk part 2 they have sent me several routers, engineers and I have spent HOURS and I mean HOURS on the phone to them with no solution offered!
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Jubby™🇵🇷
(@JubbyTV) reported
from
Wandsworth, England
I havent had internet all day :) Thank you @TalkTalk for having the worst customer service ever that you havent figured out what the problem is for the past 12 hours.
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𝕁𝕒𝕣𝕝𝕖 𝕋𝕖𝕚𝕘𝕝𝕒𝕟𝕕
(@JarJarGeek) reported
from
Croydon, England
This is getting ridiculous; 7 days - yes seven days of constant interruption and drop-offs to our Internet service @TalkTalk @WeAreOpenreach I have DM’d details t you both 🤬
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Steve
(@x_Itherael_x) reported
from
Wandsworth, England
@TalkTalk The same. This seems to happen ever night and before you say have you reset the router that’s a yes and the light is white on the router so it’s not mine end where the issue is coming from.
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@shaé_x
(@shaestacey_x) reported
from
Merton, England
@TalkTalk part 5. I repeat... DO NOT get your internet from this company as they can not fix your problems and cause so much stress when trying to ring them and being on hold for half an hour at a time!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Nick @ Eastbourne
(@Nick_SMHS) reported
@Ofcom After a 1 hour and 20 minutes DM with @TalkTalk we only succeeded in covering the same ground as within my 4.5 hours of phone calls. Still a deadlock. TalkTalk has now asked me to wait for up to 72 hours for someone to get back to me. Please help!
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Jam
(@_f0rder_) reported
@TalkTalk broadband was meant to be activated last night and still not having any luck with making a connection. Wondering if you can help?
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Senor-Vita
(@senor_vita) reported
@8Laura85 @TalkTalk Service issue for over 6months unable to use the Internet and a Key Worker, so yeah I feel your struggle. 300kbs for over 3 weeks at current #TalkTalk up your game
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Princess
(@_princess_23) reported
@TalkTalk frustrated! What is going on between talktalk and Netflix?? I can’t use my account and each company is pointing the finger at the other!! Talktalk = AWFUL customer service, take your money and not interested in helping.
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grahamhopper 3.5%
(@grahamhopper) reported
@TalkTalk Any idea how I can access online chat. I have a problem accessing my bills online and need to speak to someone. The announcement at the top of MyAccount says they are available 7 days a week, but I can not find how to access them.
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Nick @ Eastbourne
(@Nick_SMHS) reported
@Ofcom Been on the phone to @TalkTalk for 3 hours today. They have changed my landline number without my permission and my speed has dropped from 38 Mb to 27 Mb. After repeated requests for a Deadlock letter, the supervisor put me on hold with no sound. Help!!!!
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Danny Hunt
(@dannyhunty1989) reported
@TalkTalk I have DM you. Let’s see if you do something about it now then. All talk no action at talk talk. Number 1 for worst customer service
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Abiee Oliver
(@AbieeOliver) reported
Is #TalkTalk down again?! Honest to god...
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PipCo
(@goodygoodyyumy) reported
@StewartPinner1 @bt_uk @TalkTalk never had any problems with talktalk in the 6 years we've been with them and we've moved house twice
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Neil Tosh
(@neiltosh) reported
10 years of broadband service from @TalkTalk and I had a single outage that lasted approximately 2 hours. 2 months with @virginmedia and I have an outage that has lasted more than 24 hours and counting. Who cares about their customers? #virginmedia #CustomerService