TalkTalk Outage Report in Thames Ditton, Surrey, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Thames Ditton, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Thames Ditton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (14%)
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E-mail (7%)
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Phone (5%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Thames Ditton, Surrey, England
The most recent TalkTalk outage reports came from the following cities: Thornton Heath, Hammersmith, Hounslow, City of London, London, Southall, City of Westminster, Guildford, Croydon, Southwark, Ealing, Uxbridge, Hayes, Wembley and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
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TalkTalk Issues Reports Near Thames Ditton, England
Latest outage, problems and issue reports in Thames Ditton and nearby locations:
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Irma Grace Maynard
(@IrmaGrace26) reported
from
Hammersmith, England
@TalkTalk 100% it was an automated service that called my landline the end of last month to disconnect!! 100% SURE ABOUT THAT!
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
Finally @talktalk customer service has agreed to put her on an acceptable package and refund some money - shame about the 1.5 hour call to sort it
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Paddington, England
@Poystar90 @talkin2_u @TalkTalk Never seen anything like it. I made a complaint let’s see where that will lead
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Sophie
(@ColeyBird) reported
from
Guildford, England
@TalkTalk Better it seems but your customer service/live chat is absolutely terrible and I'll be lodging an official complaint.
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
To follow up @TalkTalk, she was told her bill would probably go down and in fact it’s doubled
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Susanaspsychicreadings
(@susanasambade) reported
from
Lambeth, England
@TalkTalk I'm trying to cancel my account with you but it's a nightmare. I finally get to the advisor just get a garbled voice. Tried today "complaint" instead and funny enough voice not garbled but couldn't help. Put through to right department...nada!!!
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Camden Town, England
@TalkTalk I would like to cancel the contract without being asked a million questions
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
Hi @TalkTalk So @ruskin147 has been on a call to your ATROCIOUS customer service number for 1hr on behalf of an elderly relative - seems like she has been mis-sold a new package - & they absolutely refuse to accept there’s an issue.
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jeffrey kearms
(@kearnsjk12) reported
from
Redhill, England
No Internet service since 6am, what's going on with @talktalk today
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William H L Edgill
(@Edgillwhl) reported
from
Camden Town, England
@TalkTalk have you a problem with your phone service. Am trying to pay my bill but keep getting cut off when i get to this option please advise
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Sophie
(@bainbridgexo) reported
from
London, England
Why is WiFi so difficult I set the bastard up and nout :(((( @TalkTalk help us x
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Paddington, England
@TalkTalk the customer service staff now ended the call without completing the call. She thought I was on hold but I can hear her conversation with her colleagues. Great customer service 👎
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Nicholas Foggin
(@Nick_convedo) reported
from
Kingston upon Thames, England
@TalkTalk What a surprise.. I finally got a call from a case manager from CEO team after my tweet, told she would call me back with update yesterday at 12.30pm.... No call or email.... and no response from @dburdon either... I’m moving my account to a company that can do customer service!
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Paddington, England
@TalkTalk have the worst customer service especially to the disabled elderly. They take advantage of people and provide poor service
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Clare Maxwell
(@claretastic) reported
from
Paddington, England
@TalkTalk Asking a customer to use their mobile data is MENTAL! No connection. Terrible start for a new customer.
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Tony Hickson
(@Tony_Hickson) reported
from
Camden Town, England
@TalkTalk Can't sign in on other devices says incorrect password
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bethany thomas
(@bethanythomas16) reported
from
Camden Town, England
@TalkTalk Apparently a openreach engineer needs to come out to have a look, but I’ve been given no timings or any information I’ve been paying for the service since I moved in a week ago and I’m not any closer to getting internet
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Yvette Twagiramariya
(@Yvethi) reported
from
Paddington, England
@TalkTalk 2 weeks now and still no internet! Got another 3months to go with you all. Just an agony to deal with your customer service.
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jeffrey kearms
(@kearnsjk12) reported
from
Redhill, England
@TalkTalk Hi, its working now, don't know what the issue was but had no Internet for a while but all OK now, thanks for getting g back to me
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Irma Grace Maynard
(@IrmaGrace26) reported
from
Camden Town, England
I can’t believe @TalkTalk are still trying to charge me money after they called me asking if I wanted to cancel my internet and I said yes!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Citizen Kev
(@Kevmac7) reported
More fun getting nowhere with @TalkTalk sending me a bill on a cancelled account and they can’t help? I cancelled it in April 🙄
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Citizen Kev
(@Kevmac7) reported
@TalkTalk Issue still not solved… can’t even complain because the bill I have doesn’t exist? What? 👀
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Janine Shirley
(@JanineShirley2) reported
@TalkTalk useless lot....no improvement with your customer service at all....appalling is an understatement.
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DGCFC1905
(@dgcfc1905) reported
@onlyapound @TalkTalk Talk Talk failed 7 times to install broadband before I gave up and went elsewhere. I found that Senior Customer Manager must be a made up title because they had no more authority or control than anyone else. Found it very frustrating having to explain the situation every call.
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Claire Baldwin
(@Baldwin76) reported
@TalkTalk never experienced such terrible customer service. Impossible to get hold of, don't respond to emails, incapable of succesfully doing what they say they will, harrass you for 'outstanding' money you don't even owe!! Stressed beyond belief dealing with this company.
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steve
(@Spm64Steve) reported
@TalkTalk a disgrace of a company who do not recognise customer service .400 minutes spent over 3 days trying to resolve an issue of their doing . I contacted the CEO ,Tristia Harrison ,via LinkedIn and email -no response of course ! The culture from the top !Arrogance .
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Tiffany Roy
(@tiffanymroy) reported
@TalkTalk Hello - how best to get in touch with you? the helpline takes in excess of 30 mins to get through and then goes dead. I am desperately trying to get a frail and elderly man reconnected on his only phone line. please advise as this is a safety issue.
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Richard Schaller⭐️⭐️
(@richschaller54) reported
@onlyapound @TalkTalk Ditched them too about four years ago. Absolute rubbish service mate.
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Ernesto Antonio
(@Frodoslead) reported
@KatTrimble @TalkTalk are by far the worst.
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Linda Hobson
(@Lythamfordshire) reported
@OpenreachHelp I've tried to escalate this with Talktalk and they cannot confirm a Welfare Ref Case number to me. Apparently they are having 'technical issues'. My vulnerable father has now been without his landline for 3 weeks, with an estimated fix date of 26 October, according to Talktalk.