Virgin Media Outage Report in Winwick, Warrington, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Winwick, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Winwick, England
The most recent Virgin Media outage reports came from the following cities: Bolton, St Helens, Wigan, Billinge Chapel End, Skelmersdale, Runcorn, Warrington, Prescot, Timperley, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton
|
Internet | 23 minutes ago |
|
St Helens
|
TV | 1 day ago |
|
Wigan
|
Wi-fi | 5 days ago |
|
Skelmersdale
|
Total Blackout | 7 days ago |
|
Skelmersdale
|
TV | 9 days ago |
|
Bolton
|
Internet | 10 days ago |
Community Discussion
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Virgin Media Issues Reports Near Winwick, England
Latest outage, problems and issue reports in Winwick and nearby locations:
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Baxy (@Baxy2001) reported from Wigan, England@virginmedia please can you explain why I have been in a queue to speak to someone for over 35 minutes to try and cancel my contract? Absolute joke of a company, poor services and poor customer service.
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Howard Rice (@howierice) reported from Sale, England@O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!
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owen southworth (@obpls1995) reported from Wigan, England@virginmedia I do have a problem paying. I'm currently paying for a service where the Internet isn't working half then time. 5 times in the past month we have had no signal. You promise items with your packed Currently received 1/3 and had to complain about that over the phone.
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Anthony Murphy (@anthony_murphy1) reported from Bolton, England@virginmedia is there a way for me to find out if my phone number has been leaked or involved in any form of data breach as I've been getting daily phone calls from people pretending to be you? Never anyone else so just intrigued.
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Bert Nash (@BertNashCha) reported from Bolton, England@virginmedia Tried that many times. Not working within 3 days. Can you call ME instead to arrange? If not, cancelling service.
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Keith Bolton (@KeithJBolton) reported from St Helens, England@virginmedia WA9 4SA no Internet. Says no issues in my area but obviously there is
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will hughes (@willhughes15) reported from Risley, England@twoboatsman @virginmedia Had the same problems last year with talk talk... getting nowhere with them until I said I was leaving.. suddenly I got a great deal.
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Woggy (@Allenwalkden) reported from St Helens, EnglandInternet @virginmedia is down in WA10 and your device status page is giving a 404
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Cookie (@MissDonnaCooke) reported from Runcorn, England@virginmedia @virginmedia sorry really trying to be chill but this is horrendous customer service. Cut off after 40 mins, call back which I answer immediately and cut off again. No further attempt from your team to contact me. I've told them i want to cancel my order can you please confirm?
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Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England@virginmedia is there a problem with internet in Widnes r has gone off
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Bert Nash (@BertNashCha) reported from Bolton, England@virginmedia @VirginMedia_TV any help/advice on moving house. Want to stay with Virgin but can't speak to anyone and the home move team have said they've cancelled the policy? 3 days trying to speak to someone.
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Susan Rigby (@terrificsue) reported from Wigan, England@terrificsue everyone out there be careful when receiving telephone calls and if they say they are from Virgin Media please check and check. I have been scammed today out of a lot of money . I am the one who thought would never be scammed but I was. Oohh .
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Cookie (@MissDonnaCooke) reported from Runcorn, England@virginmedia @its_coco_do Well I've clearly been forgotten conveniently after calling telling an agent I want to cancel my order and being cut off. Promised a call back. Nothing. Every time I call I get dropped. Ridiculous
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M Joni (@Mattj1878) reported from Warrington, England@virginmedia @Tyson_Fury @DillianWhyte It's not working is it?
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Pete Best (Pil0t Pedr0) (@PIL0TPEDR0) reported from Bolton, England@virginmedia Yet again an intermittent service in Area 20 BL1 2 this has now gone beyond a joke, paying for a service and not getting it
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owen southworth (@obpls1995) reported from Wigan, England@virginmedia Yes I'm still experiencing issues. Iv paid for somthing that I still havnt got.
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Pete Best (Pil0t Pedr0) (@PIL0TPEDR0) reported from Bolton, England@virginmedia Still having problems there is a fault in the area, supposed to be fixed by 16:25 today, over 24 hours without Internet is a joke
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owen southworth (@obpls1995) reported from Wigan, England@virginmedia question for you. If I enter a contract with you where you promise X service +items and I promise to pay X amount. If I don't pay X amount am I breaking the contract?
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Keith Bolton (@KeithJBolton) reported from St Helens, England@virginmedia Done all that and booked an engineer for Friday but just had a text saying my engineer is on hold while investigate a network problem affecting services
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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laurenjayde (@laurenjayde10) reportedI swear I’ve never known anything more useless than @virginmedia
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Andy (@AndyGuthrie1) reported@virginmedia Good afternoon, I reset it at least once a month, as the WiFi is always horrendous... Seriously though this surely isn't sufficient coverage for the price I've been paying for over a decade, as a gesture of good will can you provide this extender to long term customers to help?
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Sharon Lawrence (@shasel1104) reported@virginmedia you are hopeless company. brand new computer and guess what the same problem there, right out of the box don't try and tell me it's my side. My outlook email works just fine, its the rubbish VM side
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St Chit (@chitst176) reported@virginmedia Why do i have to wait another 2 days? This is clearly a major incident that hasn’t been fixed yet. Are you saying no one’s doing anything until my visit on Monday??!! Surely the team that replaced the street box must be working on it? That’s the update I need to hear…
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Matthew Cawley (@garfinkle2010) reported@virginmedia will you please sort out your Customer service love chat. You make them deal with so many concurrent conversations it is a waste of time. Over 25 minutes on chat I hadn't even made it into my account yet.
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Pete (@frontieruk) reported@virginmedia Yes they did, and no as the attitude is there’s no fault with the service where as I consider the hardware part of the service as I’d it’s not working the service may as well not be there and I should just change providers
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Chara⛴💙Wear a mask!😷Get the jab! 💉 (@come_il_mare) reported@virginmedia Thank you, that’s very helpful. Also, is there any actual store left open in South East England or London where I can talk face to face with someone about possible upgrade options etc? I don’t like the chat bot and the sound quality of the phone service is dreadful.
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CJ (@Socks8818) reported@hoile_isiah @virginmedia Exactly the same problem with me
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zorbsie (@zorbsie) reported@frontieruk @virginmedia The disconnects are bad, but I think when it reconnects your car hits an invisible wall. 250KPH to 0 in a split second. And skill chain is lost too. I hope they can sort this out before Tuesday. It's only going to get worse with way more people joining in.
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Jez Hillam (@JezHillam) reported@virginmedia Hands down the single worst customer service I've ever received. Engineer not turned up, put on hold where the line went dead three times. On hold a fourth time and thinking it has happened again. Cancelling all services, if I ever get to speak to the right person.