Virgin Media Outage Report in West Tilbury, Borough of Thurrock, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Tilbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Tilbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Virgin Media
Virgin Media is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near West Tilbury, Borough of Thurrock, England
The most recent Virgin Media outage reports came from the following cities: Thamesmead, London, Upminster, Gravesend, Basildon, Romford, Dagenham, Dartford, Coldblow, Bexleyheath, Chatham, Grays, Gillingham, Rochester and Erith.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Thamesmead |
Phone | |
| London |
||
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Tilbury, England
Latest outage, problems and issue reports in West Tilbury and nearby locations:
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
@TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines
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Dr Jan Evelyn-Wilson
(@WilsonJevelyn) reported
from
London, England
@VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
@ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia All these problems. But still fleecing money from us.
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
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Carol Dover
(@CarolB29041964) reported
from
Stifford, England
Just how **** are Virgin Media...my email was down for two evenings and probably the days as well earlier in the week, and now it's down again. Virgin Media i need to access my emails....this level of service is unacceptable. I'm paying for this crap service! @virginmedia
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Davidp
(@Davidp1103) reported
from
Snodland, England
@virginmedia @LeePartridge16 A particularly poor explanation. What you really mea n is that you only offer attractive prices to grab new customers but have little regard for customer loyalty. That's why I left @virginmedia too
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
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Kim Edwards
(@KimEdwards48) reported
from
Stifford, England
@AmandaSeager @virginmedia Same in Central London, my Company uses Virgin and we have had issues all day long
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Melanie Hart
(@MelanieHart72) reported
from
London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
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⚒Mark Sands⚒
(@marksands69) reported
from
Rainham, England
Anyone still having broadband issues with @virginmedia
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Lisa Philpott
(@Lisa2672) reported
from
Rayleigh, England
@virginmedia Sort it out Virgin IT’S NOT GOOD ENOUGH!!!!!! Can’t even log on to get service updates 😡😡😡
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Lisa Philpott
(@Lisa2672) reported
from
Rayleigh, England
@Shayan86 @virginmedia It’s a disgrace - my husband works in tv too. You 100% cannot rely on VM. I am definitely changing. My bill started off at £35 and is now £45 as we had to buy boosters. Worst service ever. Skybroadband non-fibre was better than this.
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@virginmedia sort it out! I’ve got Betty next door hollering at me over the fence when I’m trying to get the washing in asking if it’s gone down! #virginmedia #VirginMediaoutage
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Tony Kinson
(@mrkinski) reported
from
Bexleyheath, England
After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown
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Rex
(@Lozraus) reported
from
London, England
@_MxMike @virginmedia It’s been down for us since 1am 😫
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My Football Shirt
(@Slatsman) reported
from
Bexleyheath, England
@virginmedia please provide an urgent update on this lengthy outage and when services will be restored #Virgin #Virginmedia #VirginMediaoutage
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Mark Gould
(@yiddo71) reported
from
Rainham, England
@virginmedia what is going on with broadband not working in ME7 area?? Cannot access website either so unable to check status…
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Gingerbread Man
(@bigben9696) reported
from
Rainham, England
@virginmedia no Internet and the website down....have you tried turning yourself off and on again?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Raymond Lesley
(@raymondlesley) reported
Hey, @virginmedia looks like broadband is down in DE56 .. when will it be back up, please?
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Ruaraka
(@Ruaraka1) reported
@virginmedia You have answers for everything other than offering a normal service
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Ruaraka
(@Ruaraka1) reported
@virginmedia disgusted with your service in the Osterley area TW7 area. Over one week of intermittent disruption. Just renewed my contract, checking if cooling period valid to cancel
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Jess McLeod
(@JessMcLeod26266) reported
@virginmedia It says cannot connect to broadband kit in your home, what does this mean? Is there a outage in my area?
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Jess McLeod
(@JessMcLeod26266) reported
@virginmedia is there an issue in the Newark-on-Trent area? I have no WiFi at all!
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Lewis Stanton
(@stanton_le48589) reported
@virginmedia Hi, appreciate the reply. I finally got through to a human after calling 3-4 and confirming the issue is still present. A new hub is arriving tomorrow so I'll reply here if that doesn't fix the issue.
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John (exocet861)
(@turner8619) reported
@virginmedia why is your customer service so bad, the simplest of issues is over an hour wait, chat with a bot that's purposely designed to throw you off and no resolution at the end of it all, worst company I've ever dealt with
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Sepone - Music Producer / DJ
(@Seponemusic) reported
Fed up of @EE and @virginmedia how they charge you but don’t deliver their service properly is abysmal
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Geoff Hobbs
(@Geoff_Hobbs) reported
@virginmedia Once again, your service acts up , I do a service check and as always , it's not your equipment , something's wrong as my upload has dropped from 26mb to 5 thus stopping me from working.
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FAZ ✨
(@Feisal313) reported
@virginmedia A massive company and yet issues can't be fixed. People work from home. Internet is critical!!