Virgin Media Outage Report in Thamesmead, Greater London, England
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The latest reports from users having issues in Thamesmead come from postal codes SE28.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Thamesmead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thamesmead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Thamesmead, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, City of Westminster, Leyton, Islington, Charlton, Bermondsey, Harringay, Croydon, Enfield Town, Hackney, Dagenham, Poplar, Barking and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
TV | |
| Ilford |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| Leyton |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Thamesmead, England
Latest outage, problems and issue reports in Thamesmead and nearby locations:
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Adam Morris
(@adammorris101) reported
from
Camden Town, England
@virginmedia NW6 broadband has become very unstable the last couple of days. Any ideas why?
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Nicola Slyper
(@nixearle) reported
from
London, England
@virginmedia I’ve been trying to get a response from your live chat. I sent a message at 9:38 this morning. I got a response at 13:00 but the person seems to have disappeared as now I’m not getting any response. I just need old bills from Mar-Jul19. Please help?
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia , We had a full loss of service for days on end of my whole street… So what do you do about that?
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Do you want me to post the whole conversation John? It reflects really badly on your customer service… Happy for the world to see how silly your text service is... completely useless, complete waste of time
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Hi, it came back on about 11 for 10 minutes, then at about 12.30 since when it has been stable. This is third outage of several hours in 4 days. Can this be fixed?
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Reece Hodges
(@DJReeceHodges) reported
from
Enfield Lock, England
@virginmedia why does my internet always have some sort of problem?
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Mike Malan
(@FunkyJazzMuso) reported
from
Tottenham, England
@virginmedia y’all been harassing me since 25 July for your equipment, but my contract expired 31 July, and you charged me for August too ... so paying for a service I can’t even use! I want an email address so I can file a complaint!!! 😡
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Alison Simmons
(@divaAlison1) reported
from
Lambeth, England
What is it with customer service these days, first @virginmedia now @Lookaftermybill supposedly calling me back to discuss the issue at 12.15pm - as of yet nothing #3pm #useless #noservice
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Matthew Bultitude
(@MattBultitude) reported
from
Camberwell, England
Waiting > 1 hour and still no help from @virginmedia customer services. No broadband for 24 hours. No useful online support. Appalling customer support. 😡
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DJ S DOT
(@djsdotsv) reported
from
Islington, England
@virginmedia internet down again 2nd night in a row #fixup
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Lee
(@Lee84036371) reported
from
Croydon, England
@virginmedia Need help. My payment from 06/07/20 has not appeared on my bill. Just also received a cancelled DD, addressed to someone else. Not sure where my payment is or why I’ve got email addressed to someone unknown
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
@virginmedia again down!!! What a horrible service #virginmediadown
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Help me
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
@virginmedia Thank you! It’s working atm but It has been very unstable lately.
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(sam)urai
(@sam_l43) reported
from
Hackney, England
@virginmedia hi can you help please? our wifi cuts out basically every night; after around 9PM and there are no advisors to call and the online help is useless
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Annalisa
(@Annalisalisetta) reported
from
Islington, England
@virginmedia how can I contact your costumer service? The stores are closed and no one answers at costumers number
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Matthew Bultitude
(@MattBultitude) reported
from
Camberwell, England
@virginmedia Still not working. The best @virginmedia can say is “have you tried re-booting” it !!! YES - multiple times. Hoping an engineer might come tomorrow. Sadly a very poor service.
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Reece Hodges
(@DJReeceHodges) reported
from
Enfield Lock, England
@virginmedia Can you please look into why my internet is so useless and slow?
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia third time in four days no broadband - helpline and service status say ‘no problems’ but it’s not working. I hope it comes back in time for a full week of online learning we’ve secured for my 16 year old - first structured teaching in 4 months and this happens! HELP
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🇨🇲𝒜𝓂𝒶𝓃𝒾🇸🇩
(@Poupina__) reported
from
Islington, England
Virgin media is down again ??? My WiFi is not working man 😒😒😒
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mechanicalhound
(@mechanicalhoun5) reported
@virginmedia I’ve not been able to work from home for a month in a new house because you can’t send an engineer to fix wires into our house, even though we told you we were moving house as an existing customer @virginmedia #shambles 2/
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Trish
(@paddygirl1973) reported
@virginmedia can you please advise why the apps don’t work? Also when I sign in to iPlayer for example, the sign in details aren’t remembered? Thx
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jason clark
(@jasonclark40) reported
@MrGB81 @virginmedia Don't do it. Wish I never did. And once it's done it can't be swapped back again. Trust me. Better the devil you know.
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Pennies from Heaven
(@pfhdesigns) reported
@virginmedia once again, we are working into the night and our internet has been down for well over an hour. This is getting tedious now, we do NOT get the service we are paying (through the nose) for
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Heather
(@The_Elphster) reported
@robinleeart @virginmedia Nope, it's still not working!
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Ashleigh Lowther
(@ashleighlowther) reported
@virginmedia I’ve done all the tests and no problems found, turned it off at the back and the light works again for a bit but then goes out again? It’s very strange? As I say the box still works but no light?
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NgoniMandi
(@ngonimandi) reported
@helennclements @virginmedia LU6 area has has no WiFi,TV and Phone service for nearly 24hrs now.
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Helen Kardos-Stowe
(@HelenCakeQueen) reported
@virginmedia No - a neighbour spoke on her behalf - and she still doesn’t have internet! He might know - she only got through to him by taking my advice and saying she wanted to cancel, otherwise they all kept saying she would have to wait for a password in the post then pay for help 😡
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Charlotte
(@Char_inWndrland) reported
@MattX1971 @virginmedia @virginmedia not much use selling people super fast speeds when it’***** or miss if there’s any internet at all. Consistency would be better. Worst service provider ever!
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Tom Brindley
(@TomBrindley16) reported
@virginmedia 4 pm problem fix in Macclesfield likely or could I expect some internet by lunch time? #justasking