Virgin Media Outage Report in Thamesmead, Greater London, England
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The latest reports from users having issues in Thamesmead come from postal codes SE28.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Thamesmead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thamesmead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Thamesmead, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Barking, Croydon, Newham, Islington, Tower Hamlets, Harringay, Leyton, Hackney, City of Westminster, Camden Town, Holborn, Wood Green, Dagenham and Bermondsey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
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| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Thamesmead, England
Latest outage, problems and issue reports in Thamesmead and nearby locations:
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Sam Batty
(@sam_batty) reported
from
Islington, England
@virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!
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Joseph Sweeney
(@JosephS65112253) reported
from
Sutton at Hone, England
Virgin media Im going into my 5 week of no service with virgin media all they do is say we will investigate and nothing really poor service
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Juan Folgar Colomer
(@jfcolomer) reported
from
London, England
@virginmedia what's the reason for the intermittent broadband service in the Charlton #SE7 area? Any ETA when this will be solved?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia
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Patricio Simonetto
(@PatricioSimone2) reported
from
Tottenham, England
@virginmedia wifi doesn’t work. It’s impossible to get in touch with them in the phone. The worst internet service I have had…
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Joseph Sweeney
(@JosephS65112253) reported
from
Sutton at Hone, England
@virginmedia I’m going into my 5 week of problems with this crap company they say they will investigate but nothing, no compensation nothing.
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Jay Bourley
(@drummerJ83) reported
from
Sutton at Hone, England
@virginmedia Hi, the VMGo app is telling me I need to upgrade to watch live tv but I’ve got the right package to have access and have until today watched live via the app. Is there an issue? Tried restarting it etc.
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Liam Smith
(@Liamsmith260493) reported
from
London, England
@virginmedia Our Wifi has been down since yesterday can you help please
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raimundo vazquez
(@raimundo) reported
from
Tottenham, England
Hi @virginmedia. Any chance of sorting the service in N15? Even your status page is unable to run tests but you keep informing me that there is not a problem. It is becoming quite regular feature these drops in service
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.
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Have you met Harj?
(@AussieHarj) reported
from
Walthamstow, England
Virgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄
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Mary
(@SandraS80775853) reported
from
London, England
@virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.
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Sam Batty
(@sam_batty) reported
from
Islington, England
@virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.
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Janet E Baldwin 🌸
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@_andy_pandy_ @virginmedia Outrageous 😱 I’d cancel my subscription.
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Patricio Simonetto
(@PatricioSimone2) reported
from
Tottenham, England
@virginmedia Still terrible. Can’t even watch TV. It works some hours and then it fails
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marksonofjohn
(@marksonofjohn) reported
from
Camberwell, England
@virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.
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Kerry Vaughan
(@Boubs1985) reported
from
Addington, England
Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄
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Mary
(@SandraS80775853) reported
from
London, England
@virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.
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Jay Bourley
(@drummerJ83) reported
from
Sutton at Hone, England
@virginmedia Hi. Have no wifi (green light) and despite rebooting several times have a had no luck. This has happened after following your instruction to reboot for ‘faster speed’. Please advise asap - no issues in the area according to your website.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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timplace
(@timplace) reported
@virginmedia Please can this issue be escalated. It is effecting multiple customers trying to access multiple services.
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Ⓥ
(@Vicko011281) reported
@virginmedia Rated 2.7 out of 5, with most reviews saying it doesn't help 🙈😬
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Trish_p
(@trishp340) reported
@Karen_Thomas70 @virginmedia They are awful!! Exactly if we all stop paying. I am sure things would be different! They signed us up to a random 18 month contract without permission and avoiding us. We have called and emailed and nothing can be done apparently! Do not use!
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Bry
(@BryonyLloyd3) reported
@virginmedia We have, it says there is nothing wrong. Despite having no internet. Your service fails so many times for us. It's ridiculous
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dawnduffy
(@dawnduffy) reported
@virginmedia Unfortunately that says that there are intermittent issues - I have had no broadband since Monday at around 12.30pm, so it is not intermittent just none existent!
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⚫ Tony Clifton
(@bobbychariot) reported
Dear @virginmedia: re your message out of the blue today, no I won't be boxing up and returning your kit today, I have bronchitis. The bigger question is why would I ever bother after the way you treated a customer of fifteen years?!? Credit blacklisting me etc. was not cool!
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Nick Walker
(@nicowalker1) reported
@virginmedia I can’t login to pay my bill. The online chat won’t pass me to a human. The link to reset details is broken. The phone line doesn’t have the correct option and disconnects me as they are working in the area. If you would like paying get someone to contact me.
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Gareth Smith
(@gaz_smith123) reported
@virginmedia I’ve already read through that and cannot find the information wanted - is there a separate charge for this additional service or is it free if you have both a VM and O2 subscription/ service
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S Coyne
(@sgcoyne) reported
@virginmedia No and there hasn't been each time the problem happens
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Ant
(@AnthonyBunnage) reported
@virginmedia The problem lies in your technical support, they do not support. That is why I made an exec complaint recently, because they were incompetent. A public platform is the best place to raise this, you as a company need to fix this not fob me and other people off with forums.