Virgin Media outages and service status in West Boldon, England

Problems in the last 24 hours in West Boldon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Boldon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Boldon, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Whitley Bay, Gateshead, North Shields, Sunderland, Blaydon-on-Tyne, Washington, Durham, Borough of North Tyneside, Wallsend, South Shields, Chester-le-Street, Seaham, and Jarrow.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	22 hours ago
Gateshead	Wi-fi	4 days ago
North Shields	TV	5 days ago
Newcastle upon Tyne	Internet	5 days ago
Newcastle upon Tyne	Internet	6 days ago
Newcastle upon Tyne	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near West Boldon, England

Latest outage, problems and issue reports in West Boldon and nearby locations:

• 
  LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported 2 minutes ago from Whitley Bay, England

  @virginmedia 17 days with no TV service, finally resumed today after another manual restarts at this end. Any chance of a refund of half of this month? That's pretty dire.

• 
  Mazza 66 (@66_mazza) reported 2 minutes ago from Newcastle upon Tyne, England

  @virginmedia 4 hrs of drivel,inane quedtions 5 TIMES I'VE PROVIDED SECURITY,5 plus hours now,no more,your latest un helpful operator is now asking about moving house WHAT???? I want out ASAP,my god no wonder you amateurs get bad press,Im actually questioning their ability to even read????

• 
  Sarah (@Rainbowztwit) reported 7 minutes ago from Whitley Bay, England

  .@virginmedia Broadband down - phone line states because of 'improvements'- not expected back until 3pm. Why was there no notice so I could arrange to work from alternate location? How do I get warning in future?

• 
  Pete Irving (@ZicoPete) reported 10 minutes ago from Sunderland, England

  On hold with @virginmedia for 20 minutes then they decided to cut my call.. great service. 👍

• 
  Steph. (@stephwales_) reported 19 minutes ago from Gateshead, England

  1 whole week without any @virginmedia, months of signal issues. Engineer has gone out of his way but having to continually wait. Hopefully the engineer booked for tomorrow turns up and replaces my now faulty equipment.

• 
  liam sholder (@liamsholder91) reported 22 minutes ago from Newcastle upon Tyne, England

  @virginmedia what's going on still nothing no data no phone service nothing sort it out

• 
  Iinton Smith (@lintoniosmythe) reported 24 minutes ago from Chester-le-Street, England

  @virginmedia your call centre is an absolute joke. No one deals with problems and just transfers to a different department who hang up

• 
  🦦 Helen (@vitosauras) reported 24 minutes ago from Gateshead, England

  @virginmedia It's not a problem at my end, and it's not just me affected. Have you really not noticed a flurry of people saying the same thing? I know people in different areas of the UK who have the same problems at the same times.

• 
  Paul Jukes A874036 (@UnicornRunning) reported 28 minutes ago from South Shields, England

  @virginmedia Lots of people are complaining about this on the customer forums. We've had very little downtime since the separate router was connected, it's suddenly gone to pot and seems to be a general issue at the moment.

• 
  Scott Noble (@ScottN1504) reported 29 minutes ago from Newcastle upon Tyne, England

  Has anyone ever sent anything back to virgin media before? Need some help if possible

• 
  JOP (@40yearsofhurt) reported 36 minutes ago from Newcastle upon Tyne, England

  @Magpie24_7 Fitness levels of Virgin Media are poor.

• 
  Neville Lishman (@NevilleLishman) reported 43 minutes ago from Durham, England

  5 hrs now. Just rude @virginmedia just rude. Clearly little of your astronomically charges is spent on your customer service department. It's a recruitment Sargent for @skytv

• 
  Mr Smoggie (@PaulCraig24) reported 45 minutes ago from Whitley Bay, England

  @virginmedia Unfortunately not. The issue is she doesn’t receive any communication from Virgin apart from a monthly text with the link to her account. As she has no password etc she can’t access it

• 
  Adam Appleby (@adamappleby) reported 48 minutes ago from Sunderland, England

  @virginmedia seems your Cs WhatsApp is broken, can anyone one reactivate my WiFi pod?

• 
  claire🐱🐾🐾 (@clairekitty12) reported 50 minutes ago from Gateshead, England

  @virginmedia But do you understand that this is a problem in my area you were aware of ! Said it would be fixed but it hasen't ? It just needs reporting i don't need a tech to my house i beed it to the area

• 
  LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported 52 minutes ago from Whitley Bay, England

  @virginmedia All on screen instructions followed, waited til I finished work today to check and it still doesn't get past 25% on the "searching for channels" page... Just taken the direct debit for a service which has been broken since 2.12.21...

• 
  Carl Walsh (@Carl_Walsh33) reported 54 minutes ago from Wallsend, England

  @virginmedia I look forward to the money off the bill for the issues.

• 
  David Pearce (@pearceswan) reported 55 minutes ago from Newcastle upon Tyne, England

  @virginmedia If there is any tools that you can suggest I use to solve my issue it will be greatly appreciated, I don’t mean to mean in your position but I just would like to know exactly what you can do SHAW at the end of the day I’m assuming you’re going to tell me to go to technical help

• 
  David Pearce (@pearceswan) reported 57 minutes ago from Blaydon-on-Tyne, England

  @virginmedia I know my line is spoofed, when an incoming call from a foreign country is giving out I’m not wrong number as I’m being spoofed I am technically aware of this I used to provide support for a very large telecommunications company

• 
  Paul fletcher (@P25_Fletch) reported 58 minutes ago from South Shields, England

  @virginmedia You’s really do make it almost impossible to cancel. I’ve called 5 times over 3 days. Either don’t get transferred or get cut off. Looks like I’ll try by writing a letter….

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Francesca Pancheri (@FranPancheri) reported 5 minutes ago

  @virginmedia we are into day 4 without internet and TV! Luckily I'm not working this week as I do work from home but this has to be the worst service we've had in the 20+ years we've been with Virgin and its predecessors!

• 
  Time for change (@theRealNickle) reported 8 minutes ago

  .@virginmedia made multiple phone call to report issues. Promises made, problems not resolved. Fortunately, contract is up soon.

• 
  DÏE BLUE BARON (@duke_olaf) reported 8 minutes ago

  @virginmedia You’re charging me £52 a month and I can’t use my service absolute criminals

• 
  Kim Taylor (@kimtaylor18) reported 9 minutes ago

  Apparently now it’s not me it’s a network issue in the area… again!!!! Only taken a day to figure that out 🫣 awful @virginmedia

• 
  Alison Lewis ❤️ (@AlisonLewis_28) reported 9 minutes ago

  @virginmedia you are a disgrace!! Your service is awful 😡

• 
  Katy ☆ﾟ.*･｡ﾟ☆ﾟ☾ .⭒˚ 🐈‍⬛🌌🌙 (@celestialdawwnn) reported 11 minutes ago

  @virginmedia It states there is an 'intermittent signal'. Does this mean an engineer is looking into it?

• 
  Louise Boxall (@Louiseboxall) reported 14 minutes ago

  @virginmedia Yep, we’ve done all that. It says intermittent service. It’s been like this over a week. Now it’s worse! Even spoke to one of the customer service people on Friday, the issue is worse and we were told unless they get 360 then Virgin won’t help. Absolute disgrace!

• 
  Mark Swinglehurst 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Swinney_10) reported 16 minutes ago

  @virginmedia had a text to say broadband and TV should be back on, but nothing been on since yesterday in the SA5 area, can you explain what's happening as the time keeps being moved forward on the issue checker

• 
  Iraq Lobster 🦞 (@TamieOfficial) reported 16 minutes ago

  @virginmedia Yes obviously I have. So ridiculous. You even have the cheek to text that the services have been restored when they haven’t. Can’t work & can’t use o2 either because reception is non existent especially since you merged your terrible services.

• 
  Joseph Adams (@_MeJAdams) reported 16 minutes ago

  @virginmedia And also - 20 years I've been with you guys - this morning was to renew - the whole experience has left me looking - I can get cheaper and not be treated like crap elsewhere