Virgin Media Outage Report in Swannington, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Swannington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swannington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Swannington, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Swadlincote, Loughborough, Long Eaton, Coalville, Burton upon Trent and Castle Donington.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Leicester |
Total Blackout | |
| Leicester |
TV | |
| Leicester |
Wi-fi | |
| Leicester |
TV | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Swannington, England
Latest outage, problems and issue reports in Swannington and nearby locations:
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Still not working properly. Having to constantly reset the router, even wired connections not working.
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georgia clarke
(@geiiclarke) reported
from
Kirby Muxloe, England
@VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
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Jonathan Ibbotson
(@jeibbotson) reported
from
Castle Donington, England
@virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds
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Neil else
(@Neilelse1974) reported
from
Chellaston, England
@virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !
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Darren
(@DarrenS78) reported
from
Ratby, England
@virginmedia your service is abysmal at best. I get that companies are under pressure but we have no TV, no internet and no landline, I was told the internet and the tv issue wasn’t connected by the “chat” team so tried to call, on hold for an hour and was then disconnected!!!
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Do you know when it will be fixed please? Other @PHMountsorrel complaining of the same issues.
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georgia clarke
(@geiiclarke) reported
from
Kirby Muxloe, England
@virginmedia @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
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Amar Chauhan
(@BeeDesigned) reported
from
Glenfield, England
@virginmedia @VirginMediaNews looks like ur internet is down. Can someone turn it off and back on please. Thank you
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🦁Michael Wyant 🦁
(@WyantWyant) reported
from
Atherstone, England
@virginmedia my 84 year old mum has been sent a new SIM for her old virgin mobile handset. But it won't register and I can't get to speak to anyone. Please please please can somebody help her
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Darren
(@DarrenS78) reported
from
Ratby, England
@virginmedia What’s up with the internet?! I can’t seem connect and TV has gone down too.
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia Nope got rid of virgin Problem solved
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Rachel_Rabbit13 the worst part of @virginmedia is their shite philippines call centre
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia the advisors do not listen to what their customer are asking the result is frustration for the customer
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Stuart Clarke
(@Clarkey198) reported
from
Hilton, England
@virginmedia the level of customer service is appalling been with you only 1 day and wished I had stayed with O2
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’m still having issues with my router and wifi. Only so many times I can switch off and on again.
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia Hi guys. just got off the phone with someone in your Swansea call centre, can you tell me their name? As they called to call back tomorrow and ask for them & they’d help my query.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia is there an issue with broadband in Mountsorrel, Loughborough, Leicestershire? Hasn’t been working properly for last few days
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Priti Joshi
(@toneconsultancy) reported
from
Oadby and Wigston, England
@virginmedia we have been getting intermittent WiFi and issues with security for the last 4 weeks . What is the problem ? Le24fy
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Billy Patel
(@b17yvw) reported
from
Birstall, England
@virginmedia I am a very disappointed customer I was on hold for 15 mins finally spoke to a advisor on the retention team who placed me on hold and then the call dropped on hold again now and it’s been 30mins and no answer 😔
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joseph langton
(@jnlangton) reported
from
Braunstone, England
back on the phone to #virginmedia help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Howcroft
(@craftysue23) reported
@9Naughtyboi6 @virginmedia Refunds are only offered if loss of service for 2 days. Ridiculous with how often VM are having issues just lately.
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Rachel McAdam
(@rcmcadam) reported
@virginmedia Website down too, as are your phone lines!
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Martin McConachie
(@HamdonMart) reported
Is it me or would a simple search for " @virginmedia " on Twitter save hundreds of thousands of people from messaging them saying their TV's not working?
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martin thompson
(@tommyboyffc) reported
@virginmedia @9Naughtyboi6 Can’t even sign in to make a complaint re compensation @virginmedia ….typical
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Gav 'Gav Massingham' Massingham
(@gavmassingham) reported
@D_J_Morley @virginmedia It looks like a certificate issue on the website, at least. Firefox refuses to connect, Chrome hesitates, but then does load. Broken links. Maybe a borked update or server move, so certificate is in wrong place. Could explain TV issues as well.
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MaryJ1983
(@J1983Mary) reported
Why do I have no TV #virginmedia and you’re phone line is also done. What service is this I want a refund for the loss of network.
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Royston Healy
(@RoystonHealy86) reported
@virginmedia Any updates on this issue.
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Roger Watling
(@2sticks66) reported
@ballerz223 @virginmedia I get that. This latest outage just adds to people's frustration. The Broadband is intermittent and when working from home again it adds to the frustration. I don't want to watch TV just want to get work done
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csw
(@corky69x) reported
@shadycobbler @Seons_Le @virginmedia the internets not down you can carry on working
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colin brisefer
(@cbrisefer) reported
@virginmedia Can't get through on the phone, No TV service and no website....even Virgin TVgo not working. What's happening? 🤔🤔🤔