Virgin Media Outage Report in Pinner, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Pinner, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pinner and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Pinner, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Fulham, Watford, Feltham, London, Bushey, Finchley, Hornsey, Wembley, Ealing, Paddington, Hatfield, St Albans, Slough, Camden Town and Holborn.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Internet | |
| Watford |
Internet | |
| Feltham |
||
| London |
Phone | |
| Watford |
Internet | |
| Fulham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Pinner, England
Latest outage, problems and issue reports in Pinner and nearby locations:
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
Anyone on @virginmedia in SE London able to get online? We have had more issues and their service status page doesn't seem to be working. Doesn't look like they're responding to tweets either for the past 17 hours...
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Sam Pannick
(@Sam_Pannick) reported
from
Barnet, England
@virginmedia any issues in the N3 area? Lost all internet all afternoon
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi my internet is down again tried rebooting but still down and says no issues when done online check? Can you help as wfh so need back ASAP for Monday
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James Loveridge
(@JLoveRage) reported
from
Islington, England
Hey @virginmedia, the internet is down again, has been for 8 hours.
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CazkikassPhotography
(@KikassP) reported
from
London, England
@virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE
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Anthony Carlos
(@taunch) reported
from
Ealing, England
@mservicedeals The only features available with @virginmedia is a life of misery. Awful service
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Jonathan Rourke (A575910)
(@JonR43) reported
from
Hounslow, England
.@virginmedia where is the London Irish game!! Should be on BT sport 2 Extra but red button not working!!
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia Now the wired Ethernet is not working either. I tried factory resets multiple times when the WiFi first stopped working 8 days ago. I've just turned it off for 30 seconds and on again. So far, nothing.
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ross
(@wantrealtruth) reported
from
Hounslow, England
@virginmedia signed my mum up for service today. Got email but have spent 4 hours trying to get hold of you as the number you included is not manned “due to covid” the main number take ages to find online. No one answers it. Can’t email anyone. Think I want to cancel already!!
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia Everything seems to be back but this is a reoccurring issue. Three separate times it's dropped out for over 8 hours at a time.
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Edward Baran
(@edward_baran) reported
from
Kensington, England
Once again virgin media down in central London SW5. No television and no broadband #virginmedia #virginmediadown @virginmedia
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Londonfoodster
(@narifahad) reported
from
Ealing, England
@virginmedia what is wrong with your service in W3 . Connection keeps dropping off every 30-45 min. Can't do our work peacefully.
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Mo-Mo
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia down yet again. Where's the refund for all the hours lost with no WiFi connection?
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
@virginmedia It's finally working but says there's an intermittant error on the network. No option to get it fixed though. Anything that can be done?
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Driving For Charity UK
(@M_Macedo_) reported
from
Richmond, England
@virginmedia Are you asking me a question? Surely this is something you should answer? Premier Sports coverage awful, then the feed distruption meant most of the game was missed and no highlights. I paid extra for this and you're asking me to find the fix?!!
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia There are your usual garbage explanations yes. Saying no fix for hours. Not good enough
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia It's working now but was down for 12 hours
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Driving For Charity UK
(@M_Macedo_) reported
from
Richmond, England
@SpursOfficial It doesn't matter where I'll be tuning in from the service disruption of @PremierSportsTV means I'll miss all the key points of the game! Thxs! @virginmedia
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Vivek Srivastava
(@Vveksrivastava) reported
from
Barnet, England
@virginmedia I was promised a call today from the case manager after she would have discussed the issue with the area manager, sadly no update! Disappointed again!!!
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia Now the wired Ethernet is not working either. I tried factory resets multiple times when the WiFi first stopped working 8 days ago. I've just turned it off for 30 seconds and on again. Do far, nothing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael O'Shea 💙
(@Hoponpop2016) reported
@virginmedia I haven't had tv service for about a week. I have been told its an upgrade, its an area problem, its a known error, its xxxxx. Turns out it was the box not working. Why does it take so long to get to that. And as I have no ariel I have no tv. Bit virgin offer nothing to say sorry
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Alan
(@Dexter_765) reported
@virginmedia That link doesn't work, but I'm not expecting anything extra on the account, so I don't understand why I'm being charged an activation fee for a free router upgrade
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Michael O'Shea 💙
(@Hoponpop2016) reported
@virginmedia It doesn't matter how it goes, what matters is how it's gone. No customer service, ppl who don't know how to diagnose or put you through to correct areas (had to speak to multiple to get to one I asked for)and no compensation offered. We have nothing to talk about.
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mrs u..
(@mrsuppo) reported
@virginmedia recently received a new hub 4. We were never sent any packaging to return our hub 3 and after all the years as a customer its not something we have ever had to do. Now receiving messages asking for the old hub back! I threw it away as I was unaware,will we be charged
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rosieomara
(@rosieomara2) reported
@virginmedia Hi I have clicked link and it has taken me to the generic help FAQ page. NOT a live chat. So what now.
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Julie laird
(@jel307) reported
@virginmedia we don’t seem to be getting TV. Is there an issue today?
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mary lavender
(@marylavenderone) reported
@lucylewikris @virginmedia Same thing happened to me few weeks back someone on here recommend @vaezil he help me recover my locked account In 30mins. His an expert.
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AmazingAstro
(@AstroIsFun) reported
@thomas_roy92 @O2 @virginmedia I'm a volt customer and spend a fortune with you each month, do I get one please?? #Volt
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gary
(@Gazzaross1) reported
@virginmedia Waiting on a cheque back for being overcharged for 6 months. 5 times I have called and told managers are dealing with it every time. Absolute joke and the worst customer service I have encountered. Stay clear of virgin.
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adamm
(@adamm22739674) reported
@virginmedia Light on wifi box is white, wifi is connected but not working, any fixes??