Virgin Media Outage Report in Pinner, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Pinner come from postal codes HA5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Pinner, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pinner and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Pinner, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, Wembley, Ealing, London, Hounslow, Acton, Camden Town, Streatham, Hornsey, Slough, Fulham, Cricklewood, Islington, Paddington and Bushey.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Wi-fi | |
| Wembley |
Total Blackout | |
| Ealing |
Internet | |
| London |
||
| Hounslow |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Pinner, England
Latest outage, problems and issue reports in Pinner and nearby locations:
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia Don't mention the word WiFi, your problem is the WAN connection. Plug you laptop via the LAN cable when testing / calling them.
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia There are your usual garbage explanations yes. Saying no fix for hours. Not good enough
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The people on first line support are there to filter out the most obvious problems (wrong password, equipment not plugged or faulty, etc). Your goal noe is to prove that it's not your fault (device configuration, weak WiFi, etc).
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Mo-Mo
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia down yet again. Where's the refund for all the hours lost with no WiFi connection?
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Londonfoodster
(@narifahad) reported
from
Ealing, England
@virginmedia what is wrong with your service in W3 . Connection keeps dropping off every 30-45 min. Can't do our work peacefully.
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
Anyone on @virginmedia in SE London able to get online? We have had more issues and their service status page doesn't seem to be working. Doesn't look like they're responding to tweets either for the past 17 hours...
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi my internet is down again tried rebooting but still down and says no issues when done online check? Can you help as wfh so need back ASAP for Monday
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia I used to be a customer before moving to Lewisham and left them because I was getting about 10% of the contracted speed and they were taking months to resolve it. They ended up admitting it was oversubscription.
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Edward Baran
(@edward_baran) reported
from
Kensington, England
Once again virgin media down in central London SW5. No television and no broadband #virginmedia #virginmediadown @virginmedia
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Sam Pannick
(@Sam_Pannick) reported
from
Barnet, England
@virginmedia any issues in the N3 area? Lost all internet all afternoon
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Vivek Srivastava
(@Vveksrivastava) reported
from
Barnet, England
@virginmedia I was promised a call today from the case manager after she would have discussed the issue with the area manager, sadly no update! Disappointed again!!!
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ross
(@wantrealtruth) reported
from
Hounslow, England
@virginmedia signed my mum up for service today. Got email but have spent 4 hours trying to get hold of you as the number you included is not manned “due to covid” the main number take ages to find online. No one answers it. Can’t email anyone. Think I want to cancel already!!
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James Loveridge
(@JLoveRage) reported
from
Islington, England
Hey @virginmedia, the internet is down again, has been for 8 hours.
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia It's working now but was down for 12 hours
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
@virginmedia It's finally working but says there's an intermittant error on the network. No option to get it fixed though. Anything that can be done?
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Anthony Carlos
(@taunch) reported
from
Ealing, England
@mservicedeals The only features available with @virginmedia is a life of misery. Awful service
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Jonathan Rourke (A575910)
(@JonR43) reported
from
Hounslow, England
.@virginmedia where is the London Irish game!! Should be on BT sport 2 Extra but red button not working!!
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia That's to discard physical problems with your cable.
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CazkikassPhotography
(@KikassP) reported
from
London, England
@virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The router has a couple of pages that are useful, one has the logs (check the error timestamp matches when your connection went down). There is also a more technical page that shows the uplink / downlink channels, have a look and check there is some voltage on them.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Janet Midega
(@tjmidega) reported
@virginmedia Same thing. Charges to cover my changes up until my next bill period. I don’t get it at all!!! Yoinoffer me a new service and charge me for accepting it. @virginmedia get real!
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AAK
(@TheRealAmir) reported
@virginmedia Broadband down again! Every day it goes down about now. Your status page still days everything is ok and has done for the 4 days that this has been going on! Help!
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Ash
(@ashwaaqh1) reported
@virginmedia can you for the love of god please fix our box?? There is not a single option on your website for my issue and you won’t even put me in a queue to speak to a human on the phone😭 Losing the will to live here
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Tess Emilia
(@TessEmilia1) reported
@virginmedia please advise how I can cancel my account with you because I can't take a year of this!!
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PharaohGaming
(@PharaohGamin) reported
@virginmedia But yea, i currently have no issues, i just know the frustration of knowing a technician could fix it and being refused alot when i did have an issue.
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Sunny Singh
(@sunnysenguk) reported
@Ofcom @virginmedia Brilliant! I will have to see how long they take to reply back to my complaint since they don’t want to call me back with reference to a fault
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Meagan Murdoch
(@MurdochMeagan) reported
@virginmedia A Canadian number? Tech was supposed to be here @ 8am. Called back at 945am as no tech. Apparently it was never scheduled for 8am. Tech scheduled for 10am. No tech still at 12pm. Called. Apparently was never scheduled for 10am. Asked to speak to a supervisor. Refused. Now on hold
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Simon Williams
(@SimonWi50386377) reported
@virginmedia Can I please have an update on this comment please. I am still waiting for anyone to get in touch. We're now approaching a month, A MONTH, since I made this complaint. Virgin are full of apologies, but no action. Please pull your collective fingers out, and get this sorted.
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Janet Midega
(@tjmidega) reported
@virginmedia Why would you call me and offer me a service at the middle of my billing period and then charge me for accepting it?
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AAK
(@TheRealAmir) reported
@virginmedia I’ve had intermittent broadband disruption for 4 days now. Your Twitter support insist someone is looking at it but they clearly aren’t as the status page has said broadband service in my area is fine this whole time. Are you actually going to investigate this?