Virgin Media Outage Report in Pinner, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Pinner, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pinner and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Pinner, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Paddington, Ealing, Acton, Bushey, Camden Town, Islington, Wembley, Radlett, Finchley, Harrow, Northwood, Slough and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Balham |
Wi-fi | |
| London |
TV | |
| London |
Total Blackout | |
| City of Westminster |
Wi-fi | |
| London |
Internet | |
| Paddington |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Pinner, England
Latest outage, problems and issue reports in Pinner and nearby locations:
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Thiago Saraiva
(@THSARAIVA) reported
from
Camden Town, England
@vmbusiness @virginmedia outage in your services again. I'm trying to break my record of 3 consecutive days without problems. No lucky
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Paul Curry
(@paulcurry67) reported
from
Spelthorne District, England
Anyone considering going with @virginmedia ... DON’T!!! Possibly the worst company I’ve ever dealt with, incompetent, rude, shambolic are just a few words that spring to mind. Broadband is terrible but in 30 days I’ll finally be rid of them!!!
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Michelle Nathan
(@michellenathan1) reported
from
Shenley, England
@virginmedia Is there a problem with Virgin media, internet is not working!
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Michelle Nathan
(@michellenathan1) reported
from
Shenley, England
@virginmedia Looks like internet has gone down, please confirm
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Billy⚒⚒
(@BillyWhufcCoyi2) reported
from
Maple Cross, England
20 mins on hold to @virginmedia I’m starting to see why I left this shit company now 🤬
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia That would imply that I had faith in your services & belief that you cared about your customers. I know from the past that this is not the case. I have already checked and this problem is supposed to be fixed by 3pm, it has been ongoing since 8am. It really is tedious and boring
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Kristine Julika
(@thekjulika) reported
from
Barnet, England
The site says no known issues and the light is yellowish white as when normal. #virginmedia #virgininternet
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Nick 235
(@music235) reported
from
Brentford, England
@virginmedia do you know what the issue is in NW6. There are 2 faults one has said “The problem is almost fixed - our engineers are carrying out their final checks” for quite a while now. Area code 21.
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Laura Mata Lobelle
(@LauraLobelle) reported
from
Islington, England
@virginmedia We tried and it didn't work. I don't think is a problem of our hub but in the zone. Last week happened as well and they sent an engineer to fix it but it looks like it wasn't fixed properly
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Paul Curry
(@paulcurry67) reported
from
Spelthorne District, England
@virginmedia just advise this is my 30 day notice period for the work to see ... I have tried to call but all I get is harassed by one of your idiot staff in India who teally have no clue!!! My direct debit will be stopped in 30 days and I will finally be free of you!!!
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Tallulah B
(@TallulahB4) reported
from
London Colney, England
@virginmedia It was for landline and broadband. After hanging on for 25 minutes I gave up and put the phone down. You are currently charging me £59 a month whereas Sky have offered me a package for £26 a month
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Paul Curry
(@paulcurry67) reported
from
Spelthorne District, England
@virginmedia The silence is deafening ..... but then there must come a point where even @virginmedia themselves must be aghast at how utterly dreadful the service is they provide to their customers!!! No words !!!
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angela b
(@angelab2711) reported
from
Islington, England
@virginmedia lost all channels and broadband,tried rebooting to no avail. Service status showing no known issues,service just suddenly stopped. London N16 area
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Mark Golding
(@mcgolding1970) reported
from
St Albans, England
@Classicbritcom @virginmedia To get out of the contract. Even though I had been a customer for 5 years!
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Steve Malcolm
(@Spongeym) reported
from
Chesham Bois, England
@virginmedia Hi, had problems with the internet today in SL9, been told by your support team to restart the router, Tay didn’t work so was told it would be resolved by Monday... sorry not good enough! I’m an IT engineer that needs the internet!!
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cristina abriani
(@CHICcaFSR) reported
from
Wandsworth, England
@virginmedia goes down at least once a month 🤯 #wasteofmoney @ITV #itv #down
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angela b
(@angelab2711) reported
from
Islington, England
@virginmedia Service has literally just been restored so I'm guessing it was just an outage
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Paul Curry
(@paulcurry67) reported
from
Spelthorne District, England
@virginmedia I have called 3 times today and given up twice and got thru after 10 mins 3rd time. I gave all info only to be now told they are not the department I speak to despite you giving me the nbr and options to use!!! I am not holding to them speak to yet another person ... AWFUL!!!
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Marko Grdosic
(@markogrdosic) reported
from
Islington, England
.@virginmedia customer service twice hang up the phone, website says broadband works perfectly in the area, and still there’s no internet and no way to find out from you what’s happening. And still paying the highest bill every month compared to every other provider!
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Paul Curry
(@paulcurry67) reported
from
Spelthorne District, England
@virginmedia Just to advise I have given my 3 days notice ... I do not have the time or patience to deal with your appauling customer service or incompetence any longer .... I recorded my notice and as of 30 days I will be cancelling my DD .... finally rid of your awful company!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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casp
(@caspers_) reported
@Meraldje @virginmedia Nah fr Virgin is hot garbage
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💫
(@Babs98th) reported
NOW IS NOT THE TIME TO GO DOWN YOU BUMS 😭😭😭 @virginmedia
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Danni 🎶💙💙🎶
(@Funkidancer) reported
@virginmedia Listen, I have spent HOURS talking to loads of different agents and all promise everything and deliver nothing! If you want to call me to discuss properly and give me a resolution and send back my money, great! don’t ask me petty questions on here! @LutzSchueler anything to say?
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Rob Thomas
(@robthomas28a) reported
@virginmedia @AshleyRMN We’ve got roadworks at the moment - are you saying the cable may have been disturbed causing our loss of service?
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Simon White (he/him)
(@PsymonWhite) reported
@virginmedia @EGX Broadband down again in Southampton! Are you capable of keeping your network running anymore? It's constantly breaking down. This has been going on for weeks. What are going to do about it?
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Ian Hutchings
(@IEHutchings) reported
Every night this week Internet has gone down. What's going on @virginmedia ? You've gone from normally reliable to consistently unreliable in 1 week (B25)
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Charlotte Phoenix
(@charphoenix89) reported
Hey @virginmedia, do you want to answer my call, or shall I just cancel my direct debit?
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Andy Sparrow
(@asparrow7172) reported
@virginmedia internet service down again in South Croydon - your website advising that this will be fixed ‘as soon as possible’ - by 3rd May!! Is this correct?
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Steven Godson ♿️🐲☀️☕️🥃🗺🕹
(@TheStevenGodson) reported
@virginmedia I am getting less than a 10th of the download speed advertised on the 1GB service, engineer due in the afternoon. Not great for a self install product!
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brydo
(@alistairbryson1) reported
@virginmedia If this was a serious attempt at customer service you would have emailed or phoned by now, not conducted this guff over twitter.