Virgin Media Outage Report in New Southgate, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in New Southgate come from postal codes N11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in New Southgate, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (6%)
-
Phone (3%)
Live Outage Map Near New Southgate, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Lewisham, Hackney, Islington, Paddington, Leyton, Bermondsey, Walthamstow, Poplar, Radlett, Enfield Town, Tottenham, Bushey, Camden Town and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Lewisham |
Phone | |
| London |
Internet | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near New Southgate, England
Latest outage, problems and issue reports in New Southgate and nearby locations:
-
Kiwi in Barnes
(@AlexanderRyll) reported
from
Richmond, England
@virginmedia your broadband service is down again in SW13 tired of arguing with your Indian call centres who never see any network problems and ask me to turn off and turn on my router! Seriously that does nothing, loose the script!
-
Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia Signed up for a text, got a text, sorted. Good service. Clever
-
Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia still no TV service in NW8 London area. No answer from 150 customer service. What’s the estimated time for this getting sorted
-
Chris Hall
(@chrishallrides) reported
from
Hackney, England
@virginmedia quite a bit of a laughing stock from how bad their service has been today. I’ve had no internet for a week now and I know it’s a minor problem but it’s becomes a pretty major one when you work at home a fair amount.
-
Carys Barton
(@CarysBarton) reported
from
Camden Town, England
@BeckyHyland3 @virginmedia I’ve had so many problems they overcharged me £600 and won’t refund !
-
Sabrina
(@HolisticSabrina) reported
from
London, England
Virgin media are hands down the WORST WiFi providers omg.
-
Martin Bentley
(@themib) reported
from
London, England
Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).
-
Cllr Ian Manning #FBPE 🔶 🔶 🔶
(@IanGManning) reported
from
Poplar, England
@KrossPunk @virginmedia Yeah, I'll do that as soon as they've had their month. Really serious for me as I need internet to support constituents. I've messaged @Moneybox as well, clearly an issue affecting multiple people!
-
Ryan Curtis-Johnson
(@racj25) reported
from
Camden Town, England
@virginmedia You need to fix the cable outside. Apparently a more experienced technician. Just called your team again in India and phone put down. Please get someone from your UK office to call me please #poorservice #noservice #nowifi #noTV #NoPhone
-
Charlie Baden
(@CharlieBaden1) reported
from
Wandsworth, England
@virginmedia Your WiFi service has been down for 5 hours any update
-
CraftivistCollective
(@Craftivists) reported
from
Hackney, England
@virginmedia I was given no explanation and no courtesy call. I was told that they don’t do either when I asked why I wasn’t. I appreciate your speedy reply thank you 😊 & I would really appreciate you implement both since your customer service person I called said you don’t do either
-
CraftivistCollective
(@Craftivists) reported
from
Hackney, England
Seriously @virginmedia you tell me your technician will arrive between 8am-12pm today. They don’t. I hear nothing. I call & am told they will arrive 3:30pm & “we do not provide the service to tell you they will be arriving later” & I can’t contact the tech = Awful system/process
-
Luke Major
(@Luke_major) reported
from
Richmond, England
Anyone else having broadband issues with @virginmedia ..... AGAIN. #Broadband #VirginMedia #TW10
-
glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia What a load of rubbish - again it is me who is left to resolve / investigate the resolution that you likely won’t understand or resolve.
-
Leigh Maxine Oliver
(@leighmaxine) reported
from
Enfield Lock, England
@virginmedia tv still down! Yes, checked online and there is an issue but it’s been ages now - hurry up and get it fixed, my husband and I might have to start making conversation 🤣🤣
-
Andrew Burdett
(@andburd) reported
from
Camden Town, England
@virginmedia To be clear: the only issue *is* the absence of emergency phone line. This was my first experience of Virgin Media as I am new customer.
-
Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia no tv service. No answer from 150 customer service. What’s going on
-
glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia You seem to miss all the points - I’m still the one pursuing all of this - there’s is no attempt to reach out from virgin media at all. Truly crap customer service
-
ICEMAN 288 Marky T
(@288ICEMAN) reported
from
Hounslow, England
Virgin media - useless Customer service thanks for **** all !!!!
-
Akshay Vara
(@ThatGuyAkshay) reported
from
Brentford, England
Stupid @itvhub or @virginmedia messing up on me when this funny convo between the Lukes and Mike happening #LoveIsland
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Rachael Smith
(@rainbagel) reported
@virginmedia Want to cancel my contract. I started talking to your bot on WhatsApp but it stopped responding 2 hours ago 🙄
-
Alan Durney
(@AlanDurney) reported
@virginmedia Really looking forward to being kept on hold for hours just to cancel my contract!
-
Elle Francis
(@ElleFrancis6) reported
@MCeladena @virginmedia Close to the Birmingham area and my wifi is completely cut out here :/
-
Becca Munro
(@becbtmunro) reported
@virginmedia we’ve been promised for *over a year* a call back on the fact that we’ve not been able to access our TV box due to ‘repairs’ in our area. It’s outrageous that we continue to pay for a service we don’t receive. A call back pls @VirginMediaCC #virginawful
-
Muriam Anwar
(@Muriam786) reported
@virginmedia IGot me nowhere!I got a response saying I should call customer relations,despite complaining I can’t get through!! Do you even read the complaints?Why is it so difficult to speak to someone?!They claim they can’t call me and I can’t get through,so you tell me what I should do?
-
Anne Davis
(@IHTP67) reported
@virginmedia your chat bot doesn't allow me to wait using laptop. Sat on phone now 30mins not spoken to an agent. Bill hike to £74 and could get same as a new customer for £39.99. Currently deeply unhappy with cost and service.
-
Wellington
(@albundysdad) reported
@virginmedia So I have a problem with my broadband. Spoke to you earlier lady said she'd ring me back. Guess what? Caught again eh?
-
Philip Long
(@ptalong) reported
@virginmedia how do I cancel my account? Can’t get through on the phone. Was in a queue for over an hour and then got disconnected
-
Tayla
(@taylajmiller) reported
@virginmedia I’m not - and indeed I have, could it be because my service isn’t installed yet? I’m in need to confirm my contract and assumed this was done via my virgin media as no emails had a way of confirming?
-
Wesley Fry
(@Wesfryday) reported
Can I just swap provider without having to contact the dreaded @virginmedia. The customer service is truly the worse ever, but the product is quite good. But I shouldn’t have to pay for something I’m not even using