Virgin Media

Virgin Media Outage Report in New Southgate, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in New Southgate come from postal codes N11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in New Southgate, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in New Southgate, Greater London, England 12/10/2024 18:55

December 10: Problems at Virgin Media

Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near New Southgate, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Bermondsey, Watford, Tower Hamlets, London, Ealing, Kensington, Ilford, Muswell Hill, Acton, Hackney, Walthamstow, City of Westminster, Camden Town, Borehamwood and Enfield Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomBermondsey Total Blackout
United KingdomWatford Wi-fi
United KingdomTower Hamlets E-mail
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near New Southgate, England

Latest outage, problems and issue reports in New Southgate and nearby locations:

  • Pegnarista Carlo (@Pegnarista) reported from Stanstead Abbotts, England

    @virginmedia You are the worst. 1. Never once asked me to DM my account details so you can look into and resolve privately. 2. Paid no attention to my first tweet, in effect advising me to continue to do the very thing I complained about telephone call after telephone call Pathetic.

  • nan2thou PAT WEBB (@nan2thou) reported from Enfield Lock, England

    @virginmedia There are always issues in this area. I would suggest that most the equipment needs replacing. But I won hold my breath

  • LutherB40510976 Luther Blissett (@LutherB40510976) reported from London, England

    @virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.

  • LutherB40510976 Luther Blissett (@LutherB40510976) reported from London, England

    @virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?

  • mindbodyrevival mindbodyrevival_coach (@mindbodyrevival) reported from Enfield Lock, England

    @virginmedia 16 years of loyalty means absolutely nothing to this company! Even when we were transfered to the disconnection department the woman was extremely rude! No wonder more people are going to @SkyUK 🤬

  • KathyB05775264 Kathy B (@KathyB05775264) reported from Tottenham, England

    @virginmedia my internet is down. Is there a problem in the N18 area

  • _Brady1_ 🆎 (@_Brady1_) reported from London Colney, England

    @virginmedia Why are my sky sports channels not working but others are , getting error CS2004 . I’ve reset the box numerous times and checked the cables .. on my other box in another room all channels working fine ??

  • jtdavies John T Davies 💙🇺🇦💛 (@jtdavies) reported from Hounslow, England

    @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

  • SanderjoJohn John Sanderson (@SanderjoJohn) reported from Barnet, England

    @MartinSLewis @bbc5live Had replacement windows from a local company 18 months ago and they were excellent but I will tell you the worst people I have ever dealt with - Virgin Media, even worse than British Gas used to be.

  • nan2thou PAT WEBB (@nan2thou) reported from Enfield Lock, England

    @virginmedia Not now there isn’t. But there was no service at 8am until 10.30. T happens on a regular basis but it doesn’t stop the price going up.

  • Biggsy58 Bernie Biggs (@Biggsy58) reported from Bexleyheath, England

    @virginmedia putting their tariffs up by 17.3% from 1st April - that’s 3.9% over the Retail Price Index Inflation of 13.4%…people getting nowhere near this sort of increase in their pay packets…hang your heads in shame especially in a cost of living crisis.

  • AnnieCaird Annie Caird 🌻 (@AnnieCaird) reported from Islington, England

    @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

  • JessicaCarmodyV Jessica Carmody (@JessicaCarmodyV) reported from Richmond, England

    @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

  • nan2thou PAT WEBB (@nan2thou) reported from Enfield Lock, England

    When will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.

  • Pegnarista Carlo (@Pegnarista) reported from Stanstead Abbotts, England

    @virginmedia No advice at all as to what the issue is. Still not fixed.

  • illymus Illy Mus 💙 (@illymus) reported from Camberwell, England

    @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

  • Pegnarista Carlo (@Pegnarista) reported from Stanstead Abbotts, England

    @virginmedia Been a customer for 10 years, now thinking of leaving as a result of: 1. Remote control for 360 upgrade don't work and despite promises hasn't been fixed. 2. Hours wasted on the phone. 3. Conflicting and incorrect information from Customer Service resulting in above

  • RogerHighfield Roger Highfield (@RogerHighfield) reported from London, England

    @virginmedia My broadband is down again - area21. Any idea of when it will be fixed?

  • RogerHighfield Roger Highfield (@RogerHighfield) reported from London, England

    @virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!

  • BobCratchitt Andee Byford (@BobCratchitt) reported from Poplar, England

    @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mark30304067 Mark (@Mark30304067) reported

    @virginmedia It's high utilisation, has been for 5 years, every single time I speak to your team I'm told it'll be fixed "next month" never is. Thankfully I spoke to a very helpful lady who told me you're in constant breach of contract.

  • BluegrassHippie David Rozzell (@BluegrassHippie) reported

    @virginmedia Thank you, but preparing for a gig and no time to sit on the phone waiting. If it's not back tomorrow I'll call, it's a shame the website help is so completely pointless, it fails to help at all

  • Kelly37535474 Kelly (@Kelly37535474) reported

    @virginmedia My parents have no phone line in RM16 but your service status says no issues!!! Please advise urgently.

  • ShuttleworthE Eddy Shuttleworth (@ShuttleworthE) reported

    @virginmedia You might want to tell your customer service team about that because they told me the exact opposite thing on Wednesday when I spoke to them...

  • Themooreuk Nick Moore (@Themooreuk) reported

    If you’re thinking of getting @virginmedia dont bother it’ll never get installed. I was promised by a “manager” that it would be installed today 6weeks after my original install date. Had a text it’ll be installed in 4 weeks time so 10weeks since my order I mate get my services?

  • Deano44118023 Deano (@Deano44118023) reported

    @virginmedia No landline - no dial tone. Service status says everything is OK! So how long before you acknowledge a problem, couple of years ago it was 16 days and an ombudsmen case to boot.

  • naturalsystah Careless Wispa (@naturalsystah) reported

    Well @virginmedia said my broadband and TV would be working later tonight...it was up and running again about 2 hours ago, well ahead of time. Can't complain considering the bad weather

  • GamePlayerDave GPD (@GamePlayerDave) reported

    @virginmedia That tells me there is an issue, so my next question is, when will it be fixed?

  • Graeme_Horsfall Graeme Horsfall (@Graeme_Horsfall) reported

    @virginmedia Nothing on the checker - have booked an engineer. A number of people are out of service in this post code. Very rarely the status checker accurately reflects the actual service level.

  • UnitedMagic7 Jord. (@UnitedMagic7) reported

    @boneyjoe69 @virginmedia Yeah I left them mate tried charging me £150 a month so I went sky instead, got everything sports movies for only £78 a month plus the customer service is a joke at virgin media good luck with your search mate