Virgin Media Outage Report in New Southgate, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in New Southgate come from postal codes N11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in New Southgate, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near New Southgate, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ealing, Ilford, Hackney, Islington, Tower Hamlets, Fulham, Bushey, Watford, City of Westminster, Bermondsey, Enfield Town, Barking, Lewisham and Hatfield.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Ealing |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near New Southgate, England
Latest outage, problems and issue reports in New Southgate and nearby locations:
-
Joe Fry
(@Joefry81) reported
from
Watford, England
@virginmedia we have had no internet service for well over a week and even after setting up the new hub 3.0 last night we yet again have no internet today 🤬 I am now going to get charged for going over on my mobile data allowance 🤬
-
Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia Made an official 2nd complaint... Yiu have until Tuesday to resolve
-
Allie Anderson
(@funsizeAllie) reported
from
Enfield Lock, England
@virginmedia broadband keeps cutting out, intermittently for days now. Done all the checks, connections etc fine. Turned off & on many times. The online diagnostic test says there's no problem but THERE IS & MY INTERNET IS UNUSABLE! Please advise ASAP.
-
DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Brentford, England
@virginmedia very disappointed with recent service in area 21 and no offer of #compensation. We were without service for most of last week often for a full day. Told was our issue turns out was an area outage #misleading . #virginmedia #Broadband #BREAKDOWN
-
Chris Sutcliffe
(@chrismsutcliffe) reported
from
Hackney, England
@laurakaykelly @virginmedia @virginmedia are terrible in every single respect, interacting with them is far and away the worst customer experience I've ever had
-
Steven Meagher
(@stevenmeagher) reported
from
Islington, England
Genuinely shocked at a phone representative at @virginmedia I ask to speak to the manager and then he hung up. I have had some bad service in my time but that was probably the worst I’ve ever experienced
-
Azmain
(@Azmainnnn) reported
from
Walthamstow, England
@virginmedia your broadband is a pile of ****. The amount of times I’ve gone without broadband ever since joining your service! 😤
-
Laura Beck
(@LauraBeck123) reported
from
Hackney, England
@SorchaMacKenzie @YodelOnline @virginmedia I had the exactly the same thing with Yodel and Virgin. Appalling customer service.
-
adouble
(@uchiazoro) reported
from
Brentford, England
Virgin media if you don’t fix ur internet in the next hour I will run all the way to where ever u lot work and change ur name to media
-
DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
London Colney, England
@virginmedia PS, This is on your pages "As with any total loss of service, if we’re not able to resolve the problem within 2 full working days from you contacting us, we’ll start to automatically credit your first bill at £8 per day until it’s fixed."
-
Dan Padgett
(@danjpadgett) reported
from
City of London, England
@virginmedia probably, no defenitely, the worst customer service I have ever experienced. 4 hrs on the phone over 2 days, transferred unknown number of times and hung up on twice and still no result.
-
DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Brentford, England
@virginmedia Hi thanks for the response We reported issue 1st on Monday last week it was intermittent all week 2 or 3 days we had nothing despite engineer visit It corrected itself Friday late pm. We had been told we had an issue but The engineer advised we were affected by a local outage
-
DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
London Colney, England
@virginmedia Seems he went to rear of building He was told to call and there is a NOTE there, IGNORED IT despite being told at customer services
-
Nathan Mladin
(@nathanmladin) reported
from
London Colney, England
.@virginmedia: Nathan, ‘you deserve so much more’ (i.e. a glitzier phone, a bigger mobile plan etc). Me: ‘No, I don’t and I don’t care for your meritocratic marketing crap.’
-
DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Brentford, England
@virginmedia They have a record, I called this morning as its lasted the weekend without issue. Compensation was refused. Hence the tweet. It was on an off whole week. Even tried changing a resistor which did not work
-
lizzie
(@KatySean9396) reported
from
Walthamstow, England
@virginmedia You say there is a fault but the tv has been bad all day as well what with that I haven’t had a good service all day
-
lizzie
(@KatySean9396) reported
from
Walthamstow, England
@virginmedia when are we going to get our service back to normal please been down most of the day download speed 6.67 at the moment
-
Phil Stone
(@stillphone) reported
from
Kensington, England
If @virginmedia in @British_Airways T5 FirstClass Lounge is as good as it gets then I’ll never be a @virginmedia customer because it’s utter crap!
-
Peter Wheaton
(@wheaton_peter) reported
from
Bexleyheath, England
@virginmedia Apparently there is a known issue thanks.....Shame I didnt know of that service earlier I'd not have booted the Cat 🐈😁
-
𝗖𝗹𝗮𝗶𝗿𝗲 𝗕𝗼𝘆𝗹𝗲𝘀, Success-Matters.com
(@ClaireBoyles) reported
from
St Albans, England
@virginmedia Looking at that link is useless it's not 4G or 3G I have a problem with, it's voice calls not data
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
LyndiLooInLondon 🏴Proud Brit🇬🇧 🇺🇸
(@lyndiloo55) reported
@virginmedia I suppose I'll have to wait another two days for a reply to this post, too. No wonder you don't let anyone DM you on here. You'd be inundated. Nothing personal, it's the crap company you work for 😠
-
Dononeilio
(@dononeilio) reported
I've experience some poor companies in my lifetime but @virginmedia takes the crown #worstcustomerserviceever
-
Tom Howell
(@THowell90) reported
@virginmedia Hi John, thanks for the reply. The app says coverage is good. The slow speeds I've recorded recently, device disconnects and lag spikes (mostly playing games online) affect both wired and wireless connections which is why I have a feeling something might be wrong with the hub?
-
Thatch 🏴🇬🇧❤💣🐍
(@WorldThatchplay) reported
@virginmedia Yes, I still want to cancel. Please can someone give me a call.
-
Rob perks
(@Robperks3000) reported
@virginmedia If you scroll further up these tweets you will see my response from your resolution team.. with the paragraph contact us if your not happy with the resolution #sortitout
-
Dean
(@DeanJA91) reported
@virginmedia I havent submitted a complaint why would i wanna do that i just want confirmation of my details being changed.. unless thats what your saying is to complain?
-
Sarah
(@Sarah66039495) reported
@virginmedia Hi, when I was offered a upgrade, I was offered 2 WiFi booster with my plan, because I was getting no signal in my bedroom, been calling to see when I will get my WiFi booster but no response.
-
Dononeilio
(@dononeilio) reported
Imagine growing up think @virginmedia is the best broadband service provider and always saying to people virgin is the best and fastest but then actually getting it for yourself and having nothing but terrible customer service and getting ripped off left right and centre
-
Keith
(@keithmcindoe) reported
Who else has Virgin Media TV in the U.K.? Ours is so strange, it randomly records programmes that we would never watch. This morning it was recording Test Cricket! 😜@virginmedia
-
Gene Ashe
(@GeneAshe) reported
@virginmedia fastest and most reliable? I don’t think so, intermittent problem for months, yet an engineer can’t come out and change the hardware. Customer service for me has been pants. Come on @virginmedia honour your contract. I pay you but don’t get the promised service!!