Virgin Media Outage Report in Little Bookham, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Little Bookham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Little Bookham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Little Bookham, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Feltham, Surbiton, Balham, Chertsey, Streatham, Mitcham, Hampton, Twickenham, Walton-on-Thames, Carshalton, Redhill, Guildford, Crawley and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Little Bookham, England
Latest outage, problems and issue reports in Little Bookham and nearby locations:
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amal sasikumar
(@amalsasikumar) reported
from
Kingston upon Thames, England
@vmbusinesshelp @vmbusiness Im sorry but @virginmedia is very poor at responding and I am looking else where not worth paying £50 a month for no service and no response
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@mouseamillion @virginmedia It's an issue with our cable, so anything plugged in is OK, just our wireless network.
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia fibre service down again and can’t get to service status page to log this ...........
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Mike
(@mikesanuk) reported
from
Esher, England
@virginmedia Thankfully network issue Sorted overnight- however it was frustrating not being able to report it over phone, having gone through auto message and diagnostics it then said office closed and cut you off.
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Mike
(@mikesanuk) reported
from
Esher, England
@virginmedia Atrocious Service. Lost all services and then there is no one available to report the fault to! No doubt some workman have just cut through a cable!
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Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Still gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr
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Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
Hi @virginmedia You “help” isn’t helpful at all. How do I get to a human for support on my Virgin landline please? Frustrated from Guildford
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Richard Mander
(@RichardMander1) reported
from
Lambeth, England
@virginmedia what is wrong with the service in SE27?
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stevexoh
(@stevexoh) reported
from
Esher, England
Hi @virginmedia Broadband been down in KT10 all day and update now says estimate 9.05 tomorrow morning earliest. Is there any more info on how accurate this is? If true I have to cancel only bit of paid work I’ve had for last 4 months so keen to know either way ASAP.
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𝐍𝐢𝐜𝐡𝐨𝐥𝐚𝐬
(@ZatoichiHattori) reported
from
Kingston upon Thames, England
Cheers @virginmedia your WiFi has been so **** all day I’m wasting my @TheO2 data FFS and that is me being polite
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Jonny Morrison
(@jonnysmorrison) reported
from
Lambeth, England
I am sick to death of paying £55/month for yet another ******* broadband outage @virginmedia
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Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Virgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.
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Prof Mark Whiteley
(@MarkWhiteley) reported
from
Guildford, England
@virginmedia - absolutely hopeless !!!! Trying to cancel as moving house ... telephone line for moving off due to Covid, web chat not working, no “button” on site to press even though instructions say to press it .... impossible to contact!!!!
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Rob Large
(@gorfmanrob) reported
from
Merton, England
@virginmedia can you please tell me why that when I check my service status it says my broadband in fine when it quite clearly isn't? I need to work from home but can't because of your very poor, very expensive broadband.
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia I finally got through to a girl called Chloe. She was very argumentative and seemed to cut me off at the end so none the wiser. How do I go about making a complaint?
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@virginmedia Same issues of drop out. Got to wait another 11 days until its fixed. 😔
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elly
(@putyourboootson) reported
from
Lambeth, England
@virginmedia Broadband (South London) completely down for the second time within a month. Service page estimates 4pm fix - so I’m not going to be able to get very urgent work done today. So, can we get compensation for this rubbish?
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@jamiepattenden1 @virginmedia It was a cable issue apparently, a second engineer is coming out on the 23rd to lay some new cable.
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amal sasikumar
(@amalsasikumar) reported
from
Kingston upon Thames, England
@virginmedia My internet never works and when I call your guys up they do some amazing tests, and say it’s all fine, I’m left to feel I am lying it’s been a year of nightmares and no solutions
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liam
(@g4g02_) reported
from
Lambeth, England
can you drop me a DM please @virginmedia regarding a phone issue. can’t seem to get through when i call up ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Raz
(@Kraze_95) reported
@virginmedia @virginmedia I have. all I get is " Our tests didn't find the cause of your problem. We didn't find an obvious problem with your equipment or services. "
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Jax
(@CarnorJax87) reported
@virginmedia Why can't your customers get Sky Sports red button football today but Sky customers can. All we get is a screen saying no events, which is a lie. Not giving me much reason to stay with your sub par service. Don't pay money for an incomplete service. #NFFC
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Claire Hanham
(@wholenuthanham) reported
@virginmedia I’ve tried that and it hasn’t worked. No I won’t be sent to a forum. I pay for this service so you should be helping your paying customers. Not happy.
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Paul A Davies
(@ELTAuthor) reported
@virginmedia Hi. Can you let me know why my Sky Sports channels often pixelate or fail altogether, when all other channels are fine?
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Myles
(@MylesPowp) reported
@virginmedia Notts Forest v Fulham isn’t showing as available on sky sports football red button? What’s the issue
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James Bell
(@RantWithJames) reported
Hey @virginmedia - your cable installation process is appalling. 6 weeks, 6 engineer visits, literally zero progress made beyond establishing that Kier are useless, and all teams must return again because the first didn’t complete their job on their 3 attempts. Can i cancel?
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Triggzi
(@TriggziGaming) reported
@VimFuego87 @virginmedia Shocking. Pay through the arse for **** service.
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ALBOY
(@RealALBOY1) reported
@virginmedia how long will SE10 be down for ? And why is it down ?
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Ash Fisher-Woolford
(@AshWWoolford) reported
@Laura_Rads @RobertOrdever @virginmedia No they are advertised as on red button on channel 503 but it's not working. Barnsley and sheff utd had the same issue earlier and rather than fix it they just editied the show info so it didn't say it was on the red button anymore.
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chris gray
(@forestmad1) reported
Hi @virginmedia could you take a look at the red button feature on @SkyFootball it's currently not working