Virgin Media Outage Report in Haigh, Borough of Wigan, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Haigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 03:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Haigh, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Blackburn, Burnley, Preston, Wigan, St Helens, Bury, Salford, Leyland, Accrington, Chorley, Oswaldtwistle and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| Blackburn |
Internet | |
| Bolton |
Internet | |
| Bolton |
Internet | |
| Bolton |
Internet | |
| Blackburn |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Haigh, England
Latest outage, problems and issue reports in Haigh and nearby locations:
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Katy Molyneux
(@boardchik) reported
from
Standish, England
@virginmedia I need a wifi booster for my house, when am I able to get one? Says you’re not taking registrations anymore! The signal in my study is not the best and I need it to work from home
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Mohammed Seedat | Sports Marketing
(@mseedat0) reported
from
Preston, England
@virginmedia my network is very poor! Getting no signal at all.
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Murph
(@porlmurf) reported
from
Tyldesley, England
@big_kev_83 @virginmedia @MENnewsdesk Yeah, bonus points if they point at whatever the problem is (pothole, loose paving etc)
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Adele Turton
(@adeleturton) reported
from
Salford, England
Do you think perhaps someone could return my phone call regarding my complaint @virginmedia absolutely disgraceful service, obstructive when I’m trying to resolve your error from 2 years ago #avoidvirginmedia
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sarah
(@ms_sasmassey) reported
from
Preston, England
@virginmedia hi my tivo remote is broken trying to order new online and an error message comes up. Can't get through on the phone Help
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Paul Rooke
(@thereal_rookie) reported
from
Prescot, England
@virginmedia Already checked, your website says we have issues. Just disappointed that I have missed what sounded like a good @F1 race
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Mark wright
(@wrightm716) reported
from
Urmston, England
Virgin media are so shite,cancelled an appointment because they said the problem was fixed but it wasn't,now have to wait until Monday fckin *****.
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Nick Poynton
(@reg14reg) reported
from
Bolton, England
@virginmedia @virginmedia it’s no excuse and with the gas works I can only presume they have gone through a network cable. But I have not seen one engineer or van anywhere near the main port/box for Virgin to try and fix this since 0900 today. The time has just been going back and back allday
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GeordieManc
(@geordiemanc70) reported
from
Urmston, England
You couldn't make it up. The day after we get a settlement from @virginmedia from our claim with the CISAS dispute service, they've just sent another customer satisfaction survey....
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mark dean
(@markdean5413) reported
from
Bury, England
So had no internet now for 36 hours😡lisa cannot work from home have to rely on 4G for everything very poor @virginmedia
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DUMBO
(@DumboFi) reported
from
Golborne, England
@virginmedia any chance of a new remote your website is broke and your call centres hang up very rude
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Jai Mistry
(@j_dip) reported
from
Bolton, England
@virginmedia currently have had no broadband for the last 3 hours, I am aware the service is down in the area but do you have any indication as to when this will be resolved?
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
from
St Helens, England
@O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite
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mark dean
(@markdean5413) reported
from
Salford, England
So we finally have internet back on after 45 hours 😡no updates from @virginmedia again very very poor service
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Jack Concannon
(@concan93) reported
from
Haydock, England
@virginmedia I have recently moved house the new house has 2 virgin wall sockets one downstairs one up, plugged in down stairs we get 500mbps but we want the hub upstairs so we plugged it into the upstairs wall socket everything is live but now only get 50mbps? Any fix to this?
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Phil
(@philstandish) reported
from
Bryn, England
@virginmedia Hi. I've had major issues since I rejoined Virgin just before Christmas. I was passed to the Elite team, who did what they could to resolve the Wi-Fi signal issues I was having. Now in the last 48 hours the WiFi has gone down twice for several hours. But yesterday TV & phone too
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The Monk
(@StephenMonk1970) reported
from
Preston, England
Help @virginmedia. Once again I'm left unable to ring my doctors because you attempted the direct debit early and it failed. My Oomph sim will now not work until I make a payment. Please that's all I want to do. Do I need to go to Ofcom or the Ombudsman. This seriously effects me
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Mike Leigh
(@mikeleighwigan) reported
from
Wigan, England
@virginmedia And believe me after 10 year service never missing a bill and taking every service I will not be back after this. Not my fault you cannot supply a service so why there is no compromise? Disappointed
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Toby Varsanyi
(@tvarsanyi) reported
from
Bryn, England
@virginmedia after 15 years loyal custom I decide to cancel my contract because I am moving home and you charge me £50 in cancellation charges. Classy. I won’t be using you again.
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Nick Poynton
(@reg14reg) reported
from
Bolton, England
Well @virginmedia what a disgrace! Phone, internet and tv down from 0905 to current time and now saying next estimated time back up 2300!!! Two people working from home and loss of pay for both! And now no tv for #ENGvSCO match!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Darlow
(@kapowaz) reported
Virgin Media is just such garbage. Nearly 2 months of terrible speeds and connection drops. Engineer visited and claimed there was an acknowledged area fault (which of course the service status page doesn't show). They're gone as soon as there's a viable alternative.
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Amanda Vinall. Be nice - not like the Tories.
(@amandavin) reported
@virginmedia After 7 years we have been happy with your service. Right now. Awful. Crap. Since 15th Dec. Still not sorted. £134 a month. Dreadful.
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THE KOPITE
(@cjgamin99987610) reported
@virginmedia Your internet is so bad I am actually moving house (only superfast in the street available) so bad. Your hubs are ****
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JUSTINE IRISH
(@JustineEirish) reported
@virginmedia once again NO connection, almost impossible to speak to anyone and being given excuse after excuse, absolutley awful service 😡 home school stressfull enough for a year 11 student, thanks for adding to that stress!!
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@hunt721
(@hunt721) reported
@virginmedia I received no help from the text messaging. I really need to speak to someone please. Can they call me at some point?
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𝘾𝙤𝙣𝙣𝙤𝙧🏁🇸🇦
(@ConnorNUFC_) reported
@virginmedia @NUFCPreston John what footy team do you support 😎
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Steve Grubb
(@SteveGrubb) reported
@virginmedia By phone and letter (more than once) yet still this week a letter addressed to my dad arrived 'we are still looking into your complaint . . we will contact you by text or phone' along with 2 demands from Westcroft. I've given up, I'm not responding again, they can sue a dead man.
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Ian McKay
(@ianmckay173) reported
@virginmedia any local issues with Glasgow area? I have reset my router & cannot get connected to internet.
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Buyers Report
(@BuyersReport) reported
Studying a range of satisfaction surveys we noticed that @virginmedia customer service level seems to be slipping. On Twitter we noticed quite a significant amount of unresolved dissatisfaction issues. Hope #VirginMedia is onto turning this round. Suspect Teeside phone agents
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AJ 🇬🇧💄
(@aj_innocent1) reported
@virginmedia after being on hold for over an hour, your representatives spoke to me like dirt and then quoted a higher price than it says online and then cut me off. Please for the love of god help me before I lose my mind....#badcustomerservice #virginmedia