Virgin Media

Virgin Media Outage Report in Greenhithe, Kent, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Greenhithe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greenhithe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Greenhithe, Kent, England 12/13/2025 14:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Greenhithe, Kent, England

The most recent Virgin Media outage reports came from the following cities: London, Basildon, Rochester, Dagenham, Bromley, Orpington, Chatham, Newham, Brentwood, Ilford, Bexleyheath, Romford, Gillingham, Snodland and Woodford Green.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomBasildon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Greenhithe, England

Latest outage, problems and issue reports in Greenhithe and nearby locations:

  • djbhammer7 djbhammer (@djbhammer7) reported from Crayford, England

    @virginmedia Another fraud call today to my virgin landline, third one this week. No. that rung was 01202 684483. Claim to be calling from your technical team about slow broadband speeds. Please can you investigate as don’t understand why I am getting these calls of a sudden.

  • Bunglebob66 Robert Bailey (@Bunglebob66) reported from Rochester, England

    @virginmedia get enough money from me and all the others get enough, from the rest of the paying public. So stop being greedy, stop paying the Premier clubs so much and wages will have to come down. There, sorted!

  • suob71 Su O'brien (@suob71) reported from Bexleyheath, England

    @VIRGINMEDIA NO TV NO BROAD BAND NO ANSWER ON THE PHONE USUAL EXCELLENT SERVICE NOT

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia broadband down - can't even sign in to my account to check status etc

  • roxburghshire ifmcl (@roxburghshire) reported from London, England

    @virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!

  • andyfry andyfry (@andyfry) reported from London, England

    @virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.

  • LauraBaalham Laura Underhill (@LauraBaalham) reported from Snodland, England

    @virginmedia Absolute rubbish. Try calling to speak to someone...no answer. Try online...email address is completely different to my account. Date of last bill&account details don’t match. Complete load of crap. Won’t be paying my bill so at least someone will contact me 🤬

  • ken_smart Ken Smart (@ken_smart) reported from Bromley, England

    @virginmedia hi vm I’m having problems tracking the status of a recent tv upgrade order can you help?

  • CivEngSue Sue Threader (@CivEngSue) reported from Crayford, England

    Come on @virginmedia We can’t work without a broadband connection and can’t even watch TV instead because that’s not working either. A problem all day that we were promised would be fixed by 4pm (DA7)

  • AnnaThurmanLDN Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England

    @virginmedia I think someone has made an order in my name and used my contact details, please help ASAP!

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia I've switch it off and on a few times yesterday and today but still not working. Wire connections all ok.

  • dominicjoyner Dominic Joyner (@dominicjoyner) reported from London, England

    @virginmedia - how do I report a specific problem with a TV service?

  • ako_essex The Gaffa🔌 (@ako_essex) reported from London, England

    @virginmedia worst internet provider going

  • Ann_MadDogLady Ann Cooper (@Ann_MadDogLady) reported from Bromley, England

    @virginmedia Back to normal for now. Apparently there was a network issue. Why it takes you so long to discover that beats me. There must be some sort of alert system surely? And if not, why not? Thanks

  • vicki_stitcher Vicki Wheatley ⁷ (@vicki_stitcher) reported from Crayford, England

    @virginmedia please can you sort out the ongoing issue with broadband (no internet). We have not had internet for 3 days! How are people supposed to work from home???!!

  • hungoverdrawn Robert Shaw (@hungoverdrawn) reported from Wainscott, England

    @virginmedia It's started working this morning after 24 hours down, bit strange that your website said there were no service issues anywhere 😒 I guess I'll cancel that engineer visit now.

  • _SamButler Sam #GSBOUT (@_SamButler) reported from Rochester, England

    @virginmedia BT Sports 2 picture keeps getting distorted... any other channel is fine can you help please

  • HerRoyalDykness Part of the Rebel Alliance and a Traitor (@HerRoyalDykness) reported from Romford, England

    @virginmedia all services down AGAIN the quality of service from Virgin lately has been shocking multiple outages of tv/broadband. Not entirely sure what I'm paying for when I can't use it.

  • jamesrfyoung James Young (@jamesrfyoung) reported from Wickford, England

    @virginmedia your internet has been rubbish recently with varying speeds as low as 5mb 1 minute then 95mb the next! Now it’s gone down completely! On top of not being able to speak with anyone I don’t feel that your service is worth it! #rubbishservice

  • scholes1976 mark longhurst (@scholes1976) reported from Snodland, England

    @virginmedia been trying to ring you guys for nearly an hour to report a problem our broadband!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ladyjadeamanda Jade-Amanda Laporte (@ladyjadeamanda) reported

    @virginmedia We’ve had no wifi internet connection all day today. We’ve tried everything. This has meant no TV, no Netflix and no video calls without using external data sources. This is truly awful service to have such an outage on Christmas Day.

  • s6phy soph (@s6phy) reported from Motherwell, Scotland

    virgin media being down on Christmas Day is v virgin media of them. Scumbags.

  • _ftaleem 🆎~LFC🔴 (@_ftaleem) reported

    @virginmedia why is ur Internet down for the whole day? Using my data in my room for the whole day🥴

  • WeatherJunkie85 Weather Junkie 🌏🌒☀️🌩🌪🌊 (@WeatherJunkie85) reported

    @TheBonnieKiwi @dalebhoyy @virginmedia Absolutely no urgency to fix this it would seem. So much for customer loyalty. Massive issue here and at least an apology should be given. Will definitely be tweeting them tomorrow.

  • Ed6114 Ed61 (@Ed6114) reported

    @virginmedia hello, Anyone there? guess not. **** service and **** customer service

  • Ed6114 Ed61 (@Ed6114) reported

    @virginmedia well it ain’t Christmas day anymore so where’s my service???????????????

  • Ed6114 Ed61 (@Ed6114) reported

    @virginmedia seriously team I’m pissed of with you. Your BB is **** and your costumer service, well that has to be laughed at. You are ******* useless and have no right to hold the rights to sell BB. incompetent *****.

  • mcolbourne Michelle Colbourne (@mcolbourne) reported

    @kennyjblythe @virginmedia Parts of Bellshill are completely down too🤬

  • foyss07 FoysGone (@foyss07) reported

    @virginmedia any idea why ur wifi has been terrible recently lads

  • WeatherJunkie85 Weather Junkie 🌏🌒☀️🌩🌪🌊 (@WeatherJunkie85) reported

    @dalebhoyy @virginmedia Uddingston here and what a joke. Few folk said no fix until tomorrow night. Disgrace