Virgin Media Outage Report in Carterton, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carterton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carterton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Carterton, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Carterton.
| City | Problem Type | Report Time |
|---|---|---|
 Carterton |
Internet | |
| Carterton |
Internet | |
| Carterton |
Wi-fi | |
| Wantage |
Phone | |
| Witney |
Wi-fi | |
| Witney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Carterton, England
Latest outage, problems and issue reports in Carterton and nearby locations:
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
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Andy Montgomery
(@andyamonty) reported
from
Wantage, England
@virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
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Chris Chapman
(@poolshark1972) reported
from
Witney, England
@virginmedia Mobile. They re-set the account and told me I had to wait an hour before I could try again. When I asked why I was treated like I was stupid.
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Caroline Oates 🇪🇺
(@CarolineOates83) reported
from
Watchfield, England
@AntonyHumphreys @virginmedia Antony I’ve recently had a terrible experience with Virgin, I don’t recommend them! TV box is great but service was surprisingly 💩.
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer
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Steve
(@Steve_Irv) reported
from
Cumnor, England
@CambridgeGuy1 @virginmedia Broken here too…
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Woody Harrison
(@woodythemover) reported
from
Carterton, England
@stephcassidy56 @virginmedia @skytv Ouch, not good, hopefully they will try to help
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
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Gillian Haley
(@gill_haley33) reported
from
Witney, England
@virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.
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Phil Jefferies🏃🚴🏊
(@Philsdriving) reported
from
Watchfield, England
@virginmedia Are cables secure, no other problems with equipment. We have another box in another room which works fine
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
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Amber 🖤
(@macer_amber) reported
from
North Leigh, England
@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone
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mandy jones
(@mandysatwit) reported
from
Witney, England
@virginmedia On hold 15 mins so far because I want to reduce my package, do you ever answer these calls or do I just cancel direct debit 😡
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
@virginmedia upgrade to 360 has caused no end of issues - slow WiFi, slower TV, losing saved programmes, and customer services very unhelpful. When we suggested complaining they hung up. #virgin #nocustomerservice
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍
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bannedbird
(@acikbasufuk) reported
from
Cumnor, England
@virginmedia the worse customer service and layer I never ever buy their services again
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Chris Chapman
(@poolshark1972) reported
from
Witney, England
@virginmedia @Virgin just been treated like a thick criminal by your customer service team, all because your website has locked me out and won't let me re-register. You should be ashamed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Blake
(@MrBlake03) reported
Really disappointed with @virginmedia they made a mess of an installation over 4 weeks ago and haven’t corrected it yet. I’ve called and been promised calls back and still nothing. This is poor service and I probably should have stayed with BT
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Jwe100
(@Jwe1002) reported
@virginmedia The speeds go up when connected to an ether net cable but I can't rewire the house because your not providing the service I pay for. Can't plug a cat 5 cable into a tablet or phone. You sell WIFI not ethernet. I been through the lot over and over again. I need an engineer tosort
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UnionJack3rd
(@Unionjack3rd) reported
@virginmedia I do. It’s the same result. My pc tops out at 1gig so I understand I’ll not get full whack on there and when it’s good I hit 900 But it’s dropping to sub 400 down to 70 is the concern. I reset the router last time and that helped. I do however have a lot of devices.
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stuart urquhart
(@stuarturquhart1) reported
@virginmedia wifi down again in NE 16 ,regular thing these days 😑
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Lou
(@OrwellSnorwell) reported
@virginmedia Thank you. I think we will be moving to another provider...as a customer of several years, we are paying way over what a new customer would. Time to move on
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Ian
(@ididitathome) reported
@virginmedia Just tested everything. All is OK. For the min ! But something is not right. The dropouts could be supply and demand. But ? Since the roll out of this City fibre in the area. There seems to be problems. Maybe I am being a little suspicious.
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Philip Hunt
(@PhilipJohnHunt) reported
@virginmedia I pleaded with your call centre for help yesterday. I work within the nhs structure and explained in detail why I will not be at home for the next few months. Basically it's my tough luck as I'm in contract. Not to worry, it's only nearly £500 I'm throwing away!
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bɘƚꙅuЯ mɒbA
(@AdamRusted) reported
@virginmedia I did say I've done all your troubleshooting guides with no joy. I've just seen this morning that a number of people in my area have been experiencing intermittent service for at least 3 weeks. Maybe send an engineer to check your equipment?
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Professor Nibbles, PhD
(@Nibbles_T_Clown) reported
Together in Electric Dreams is stuck in my head because of that stupid @virginmedia advert. It's not a crime to murder Phil Oakey, right?
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Rana Haddad
(@RanaH004) reported
V poor #customerexperience from @virginmedia having signed up a month ago & no connection at all! Keep being told after me chasing of area outage when my neighbours in same building is working?! Zero call backs after complaints & speaking with supervisors. Needs urgent action.