Virgin Media Outage Report in Broxbourne, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Broxbourne come from postal codes EN10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Broxbourne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broxbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Broxbourne, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Finchley, Enfield Town, Harlow, Romford, Walthamstow, Stevenage, Tottenham, Golders Green, Harringay, Wood Green, Barnet, Hendon, Chingford and Borehamwood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Finchley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Broxbourne, England
Latest outage, problems and issue reports in Broxbourne and nearby locations:
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Carlo Margaritelli
(@TheFakeItalian) reported
from
Romford, England
@virginmedia service down again in Hornchurch
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Nick Spero
(@nickspero) reported
from
Barnet, England
@virginmedia abysmal service from Virgin - so so so disappointed - wish I’d never come across this horrendous company. #leftinthelurch
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Terry Mackie
(@terrymac51) reported
from
Codicote, England
@iestyntdavies @virginmedia Sorry to hear this. Such a waste. Immensely frustrating for all. Hope service resumes soon. Imagine being one of the families that have no online access at all, because can’t afford it. Less frustration but what a desert they now inhabit. And govt doesn’t give tinker’s cuss.
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ruth bankover
(@rbcurly) reported
from
Borehamwood, England
The kid was upset today during his @zoom_us video call during his #beavers meeting when @virginmedia #internet went down (again). Sort it out @virginmedia #payingpremium #internet #beavers #beaversathome #lockdown2020
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man
(@therafidrahman) reported
from
Tottenham, England
The way virgin media keeps going down and back up ffs am I rollercoaster
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Funnybits_Bytes 🙂😚
(@FunnybitsB) reported
from
Romford, England
@virginmedia why have I got no internet please I need this help
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Darcy Meadows
(@darc174) reported
from
Harlow, England
@virginmedia I have a issue with my virgin box ! I keep trying live chat and one one answers ! Help plz
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D A N
(@DannyJamesEarls) reported
from
Stevenage District, England
Charity stream raised £290 quid for the NHS tonight before the @virginmedia internet cut out with 5 games to go. Everyone was class getting involved. Will try to complete tomorrow.
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Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
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peugeotrepairs
(@PeugeotRepairs) reported
from
Enfield Lock, England
@virginmedia my broadband is still not working, how can you say it's been fixed! And now your website is down so I cannot even report it!!!
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peugeotrepairs
(@PeugeotRepairs) reported
from
Enfield Lock, England
@virginmedia No we can't just for updates because your site is down too
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D A N
(@DannyJamesEarls) reported
from
Stevenage District, England
Charity stream planned all day tomorrow with no issues all week. Current internet status: ****** with no signs of improvement. Thanks @virginmedia
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Eddie
(@onfe1) reported
from
Romford, England
@aaronosher @virginmedia Fairly common problem with the hardware in the Virgin hub unfortunately
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Rish
(@TheRealRealRish) reported
from
Barnet, England
@virginmedia 12 hours I’ve waited for someone to respond on your text service, this after waiting an hour and speaking to someone last week who said I had to use the text service after your letter arrived.
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Dudley & Co Roofing Ltd
(@dudleyandcoltd) reported
from
Barnet, England
Any elses Virgin down 👎🏻 #virginmedia
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
@virginmedia I'm on the vivid50o package which isn't cheap and been a customer for 5/6 years. Dispicable.
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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peugeotrepairs
(@PeugeotRepairs) reported
from
Enfield Lock, England
@virginmedia my broadband is still not working how can you say it's been fixed!!
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Rock'n'Rollbookclub
(@e17RnR_books) reported
from
Walthamstow, England
@petefowlerart @RoughTradeBooks @JonSavage1966 @robinturner @thesociallondon @jamesendeacott @kierboyo Virgin media problems I think
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terry stubbs
(@tottenhamterry) reported
from
North Weald Bassett, England
@virginmedia my partners 91 year old mother lives alone phone@and tv down since yesterday her emergency neck contact button cannot work via phone just been told no engineer till Wednesday disgraceful company
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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rangaa
(@RangaaBTM) reported
@virginmedia @PlummZi I was sad when his stream ended due to his Internet problems, we need a stronger connection for @PlummZi his streams simply cannot be missed 😢
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Mat Adlard
(@G7FBD) reported
@virginmedia .. once 5G is on in my area. Even #skybroadband and #talktalk provide a better service. AND THAT IS SAYING SOMETHING #poorcustomerservice @ofcom and @BBCBreaking
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Blaine Mullan
(@big_blainer) reported
@virginmedia They temporarily fixed the main cable coming into the house at the start of March, but were to come back &fix it properly, cable laying all over our garden. 3 times now an engineer hasn’t turned up. Phoned customer services each time nobody able to give me reasonable explanation
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Craig Barton
(@barton6435) reported
@virginmedia Its a technical problem that has been going on for nearly a year yet I just get passed from piller to post. The only reason I am tweeting is I will use it as evidence of a poor service and a lack of customer service for when inevitably this will end in legal action 1/2
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Ton
(@_Ton_Santos) reported
@virginmedia This year I got misinformation about moving address and how it would impact my bill, products that I didn't ask for was added to my account, now this crazy billing issue, and today, in contact with your team, for some reason my phone number was totally different. What about GDPR?
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Feej
(@fenifipie) reported
@big_blainer @virginmedia They cancelled mine today too, didn't bother to tell me, blamed covid, wouldn't let me rebook, and wouldn't let me make a complaint.
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Feej
(@fenifipie) reported
@nursecazza @virginmedia You were allowed to make a complaint? I was told I wasn't allowed to make one and have to go online and wait up 14 days for a response!
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Alison Barton-Simmons
(@absbobbins) reported
@virginmedia I’m not the account holder. Will that be a problem?
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Ryan 🪱🐕
(@Wormdogg) reported
Hello @virginmedia I have cancelled with you. I told the 1st person I have. Then I told the second that I have. Just had a missed call from you just now. Please be warned if anyone else calls I will just tell them to **** off. Cheers.
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Alan Wilson
(@Alan10Wilson) reported
@virginmedia made a complaint 6 weeks ago. Just called for an update only to be told that it will take up to 16 weeks to resolve. Absolute terrible customer service. How you think you can run a cable over my property without my authorisation is beyond me!