Virgin Media Outage Report in Bromborough, Metropolitan Borough of Wirral, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bromborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bromborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Bromborough, Metropolitan Borough of Wirral, England
The most recent Virgin Media outage reports came from the following cities: Birkenhead, Liverpool, Prenton, Runcorn, St Helens, Ellesmere Port, Prescot, Wallasey, Upton, Eastham and Ewloe.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead |
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| Birkenhead |
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| Liverpool |
Internet | |
| Prenton |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bromborough, England
Latest outage, problems and issue reports in Bromborough and nearby locations:
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia @Buttonscro You sent me a deadlock letter without even the first complaint being addressed For years your operatives have been saying they have noted my account with requests. Last op o spoke to they said no we don't do that don't have the time standard notes etc. So merely lied
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oppositejohn
(@oppositejohn) reported
from
Liverpool, England
Could @virginmedia be any more crap if they tried? Internet on & off all day. **** Turpin had the courtesy to wear a mask #fail #virginmedia
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piccl
(@pickle_2020) reported
from
Liverpool, England
@Acko_79 @virginmedia Upgrades apparently. Mines down too
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Acko
(@Acko_79) reported
from
Liverpool, England
In the middle of a ****** business battle an you cut my WiFi off. How **** is your service @virginmedia
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parki99
(@parki99) reported
from
Seaforth, England
@virginmedia service is down Again in L22. When are you going to do a proper investigation into the cables and rectify your infrastructure. You may provide the fastest broadband, but what good is speed when there is an issue delivering it to properties?
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David Harrison
(@ansumDave) reported
from
Seaforth, England
@virginmedia You didn't t even address it. Went on your terms and conditions and corporate statement. You have not followed up r own protocol. Would be interesting to see if the plentiful other complaints got the same short shrift. It was the lying and the price gouging that is the worst
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West Kirby Letting Ltd
(@WKLetting) reported
from
Hoylake, England
@virginmedia I have just got through on the telephone on 03454541111 and had to pay £116.50 to try and cancel contract as operator said virgin media do not accept cancellation by letter. He then transferred me to relations team and I waited 10 minutes for someone to speak but no one did !
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Rob
(@ListerTheStupid) reported
from
Liverpool, England
@virginmedia 2/2 I turned down all the offers as I didn’t need/want anything.....NOW!!!! NOW!!! Nothing but problems with broadband!!! It’s like the guy who fails to sell me the product has just hit a f**k you switch.. WHY???
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Rob
(@ListerTheStupid) reported
from
Liverpool, England
@virginmedia are you down in Liverpool??? *full disclosure* I’ve not had any problems at all for well over 2-3 years with your service, I got a phone call about a week ago now.... going through all that “what we can do for you as you’ve been a customer for a long time” stuff 1/2.
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Rachel Hennessey
(@rehennessey) reported
from
Seaforth, England
@virginmedia Thank you - I think I remember it now. Still can't login online but will try your messaging service again!
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Dave the deccy
(@davidbowes80) reported
from
Eccleston, England
@BBCWatchdog My dad recieved Absolute terrible customer service from @virginmedia apparently when you cancel a contract in april it still doesn't show up on their system and then get a bill they say they couldn't access his account to cancel it but could when he offered to 1/2
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia @Buttonscro Oh and your £70 per month broadband is down yet again
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Kirst-Lou✨💛💜
(@kirst_louisexxo) reported
from
Liverpool, England
Smooth play the same **** every half hour I swear; been here since 2 and I’ve heard the same song 3 times already worse than virgin media.
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
Soooooo fed up with @virginmedia internet dropping out with Netflix, TV & my PlayStation!!! And they reckon there isn’t a problem with our router!! #LIVID
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Acko
(@Acko_79) reported
from
Liverpool, England
@spriggy40 @virginmedia Mine was ok last night but just searched west’s and a lot of peoples was down at 12 last night too
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Danny Wyatt XXX | OnlyFans 😈
(@DannyWyattXXX) reported
from
St Helens, England
I see @virginmedia are down once again. Get your ******* act together #virginmediadown
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Rachel Hennessey
(@rehennessey) reported
from
Seaforth, England
Hi @virginmedia I need to phone you but whenever I call I am offered a link & no option to speak to someone. Really need help - only trying to buy a phone from you! I dont have a password for my online account either (as new account) so failed online security - help 😭
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Liam Eaglestone
(@liameaglestone) reported
from
Liverpool, England
@virginmedia how do I best report the broadband is not working at my home?
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Craig
(@CraigC84) reported
from
Liverpool, England
@virginmedia can you please contact me. Ur customer service is a disgrace
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Irish Stu
(@sturichie) reported
from
Eccleston, England
@virginmedia now 50 minutes on the phone. Absolutely useless customer service. If only I could speak to someone I could cancel
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Prionnsias seoighe
(@prionnsias1) reported
@virginmedia why can’t virgin media sort their broadband out. Third week now and still can’t login as it remembers my old account from years ago. C/S give me IT ticket reference numbers but they never contact me to fix the bloody thing. Not what they were me thinks🙈🐌
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Shannon Sutcliffe
(@ShanSutcliffe2) reported
@virginmedia I raised a complaint a week sgo. Was told someone would call me back withinn 72 hours which hasn't happened. I cancelled my contract in April. Yet you are charging me to use your services until 26th June but you've turned off all services today? #makeitmakesense
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Dave Savage 🦊🦉🦔🐦🦋🐱🐶
(@goateetiger) reported
@susanna664 @virginmedia Not had any real issues with them, so far, as far as TV, Broadband and Landline are concerned, but they do phone me relentlessly when my mobile contract is nearing renewal, but I just don't answer their calls anymore!
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Simple Life
(@KH4NS) reported
@virginmedia any known issues with broadband in B17 Birmingham. Haven’t had stable connection since morning and still connectivity is not consistent! What can be done.
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CroneAlone aka Duchess of ****** 👑😷💙🇺🇦
(@PamillaBAV1) reported
@virginmedia @virginhelp Not a flicker of a mobile signal
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Sam Tempest
(@SATempest) reported
@virginmedia diagnostics? nothing is wrong there is just appalling customer service and people are waiting hours for what should be a simple phone call?? and I have tried messaging but there is also a wait time so that is pointless?
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Oldandbored
(@Oldandbored1) reported
@virginmedia Lol so just to run salt in the wounds, I've just spent 50 minutes using the text you sent me. I after gully explaining the issue I am now being transferred incorrectly to someone who deals with broadband. You can't make this up.
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RTFM
(@Sheerpride) reported
@virginmedia @niche_reference Yes but when we ring these numbers we just get put in a “holding pattern”. I honestly believe you hope we will die or move our accounts to a different company. I have just spent the last 2 days waiting in vain for the technician you promised to send. I still have the problem.
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Anthony Skorczewski
(@antskor) reported
@virginmedia Ok don’t worry then I’m not sitting on hold. I’ll just cancel my direct debit from the date that was agreed on the phone.
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MrPink111
(@Cobby309299) reported
@virginmedia Made more than 12 calls to sort and just notes taken but no calls back, complaints not actionex after promised calls back. Told would be reimbursed some monies due to outage but no discussion to what amount. the distress is the worst I have ever encountered.Would go back to sky