Virgin Media Outage Report in Bournville, City and Borough of Birmingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bournville, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bournville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Bournville, City and Borough of Birmingham, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Sutton Coldfield, West Bromwich, Redditch, Dudley, Walsall, Kingswinford, Brierley Hill, Stourbridge, Solihull, Halesowen, Bilston, Oldbury and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bournville, England
Latest outage, problems and issue reports in Bournville and nearby locations:
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@RacingTV Unless you’re a @virginmedia customer where you cannot have any discounts and have to still watch @SkySportsRacing in neandatholic pics with no HD despite “promises” for 18 months it gonna abe available “ soon”
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!
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tonymartin
(@tonymartin82211) reported
from
Birmingham, England
Shocking telephone customer service from @virginmedia yet again, what a totally rotten organisation😕.
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mo4g
(@mo4g_777) reported
from
West Bromwich, England
@virginmedia sick to death of constant issues with your phone line perry barr - i nighthawk leave and go to bt
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Sarah James
(@gmb_sarahjames) reported
from
West Bromwich, England
@virginmedia major loss of service 2 days now on broadband and tv, can anyone explain why please. Happy to send details via DM
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@_mark13 @virginmedia Their customer service is virtually non existent! We are just money to them.
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mo4g
(@mo4g_777) reported
from
West Bromwich, England
@virginmedia ffs once again your stupid phone line isn’t working - B42
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Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia I appreciate your reply and I've done everything - its says no issues in the area but it said that yesterday and there was - I've had wrong service text come thru and all sorts- it's just not good enough
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@Matey30 @virginmedia Nothing less than I’ve come to expect from them. Service has been so bad which is why we’ve left their tv service. Had to keep the broadband for now due to limitations of other local providers. Now watching freeview…
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B'
(@s_badruddin) reported
from
Birmingham, England
@heenamajeed @virginmedia We have the same problem 🙄 ALWAYS!
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Bit pointless now. As are you customer service team whenever I call, which is half the reason we cancelled! 😠
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Mr C 🦁
(@Dav3yAvFc) reported
from
Dudley, England
Dont you love. Being on hold to @virginmedia .. for 27 minutes to finally get thru. To then be told your bill has doubled because your contract expired. Then to have the phone put down on you 😂😂😂😂😂
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Mike Donovan
(@bsamikey) reported
from
Solihull, England
@virginmedia for the second time this evening your broadband has dropped out, yet according to the app there is no issue in my area. This is happening far too frequently. You have previously provided me with insufficient means of making a formal complaint. I'd like it now please
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mo4g
(@mo4g_777) reported
from
West Bromwich, England
@virginmedia once again your stupid phone line has stopped - do you not have water proof cabinets or some thing always a prob in bad weathe
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Justin Osborne
(@O5BORNE) reported
from
Dudley, England
@virginmedia No difference at all when hub rebooted, Broadband still off and no way of getting through to your teams either by phone or via website to report ‘total lack of connection ‘ ! REALLY BAD CUSTOMER SERVICE. 😡
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Jack Turley
(@mastergamelad) reported
from
Dudley, England
@virginmedia You're call centers are terrible. Just got hung up on. having miss calls and rmails about "money i owe" which i do not. get back to me asap.
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia If they ring again I will cancel
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Justin Osborne
(@O5BORNE) reported
from
Dudley, England
@virginmedia Just had a text message from your team to say the Broadband issue is now fixed - it isn’t ! 😡
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Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia Broken again this morning after being ok eventually yesterday - managed to get through on the phones as it's still early - they are now checking and its been escalated and an engineer booked for Monday - progress of sorts!
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Justin Osborne
(@O5BORNE) reported
from
Dudley, England
@virginmedia Yes,rebooted hub plenty of times. Lights flashing randomly. Registered for text service for service issues and just received one saying useage outing registered and est repair time now 26/09/19.another 2 days of problems. This affects my work at home. Need to cancel and go to Sky
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🎆유미-씨🎆 🦊
(@_yumi_33) reported
@virginmedia It's been like this since Wednesday. It says the service is green but when I called on Thursday said there was still an issue but it should be fixed shortly. It's just not ideal because I WFH.
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Lauren Stabler - Author
(@LaurenStabler92) reported
@virginmedia forgot to put the m on the end of my email when getting a new tablet and need help please lol
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lori-anne
(@xlori06x) reported
@virginmedia my internet stopped working this morning while watching something the picture froze. I have checked the fault status and there is nothing in my area, can you please check why it is not working? Thanks
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Geord Devaney 🌹
(@uk_about) reported
@virginmedia She then told us that there is suddenly a network error in TS234AN postcode and we had to wait a further 24hrs and then call back
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EmperorMonkey
(@EmperorMonk) reported
@virginmedia How many times can I say this - I did not cancel my broadband. You did. Virgin. Sky confirmed the same thing. Why has my installation been rescheduled??
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SHD Hefêydd ヘフェイイド🏳️🌈🇺🇦🏴
(@Hefeydd_) reported
@virginmedia According to your app, ETF Is 22:45 that is an absolute piss take on NYE. Like I said I am lucky I rarely get an outage but this is I think the 4th time this yea. The VM backbone has been neglected for many years and it is an old network that needs updating and upgrading.
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Nomad Berserka
(@NomadBerserka) reported
Here we fkn go againshitty @virginmedia broadband goes down and you reckon it will be fixed in 4 hours. Which means knowing your fkn thick engineers, it won't be fixed untill fkn February. You're **** and I dont know how you justify prices going up. Sort it out you slack *****
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Shanna Nyekete
(@shannantt) reported
@virginmedia @virginhelp My TV is not working and I’m lonely please help me get some intertainment this holiday let me enter 2023 with a bang even though I’m lonely it won’t feel as such I’d my TV is working
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Sally
(@Sally_My73) reported
@virginmedia No it doesn’t.. I’ve also tried to go through messenger and by the time I get a reply and I reply it gets ended .. it’s a joke! I wish I’d never swapped .. I was assured it would be better than @bt!! 🙄 how wrong it was!!
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JD La Rue
(@aladdinsane1966) reported
@virginmedia Signals have lost them now so not getting a signal upstairs.