Virgin Media Outage Report in Bournville, City and Borough of Birmingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bournville, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bournville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Bournville, City and Borough of Birmingham, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Stourbridge, Wolverhampton, Redditch, Sutton Coldfield, Brierley Hill, Dudley, Walsall, Solihull, West Bromwich, Bromsgrove, Smethwick, Oldbury and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Stourbridge |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bournville, England
Latest outage, problems and issue reports in Bournville and nearby locations:
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Repeatedly over several years. Get the same response each time. Nothing changes long term. I see from checks online that other people have the same issues so I’m now planning on leaving.
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lorraine smith
(@lorraineesm) reported
from
Wolverhampton, England
See @virginmedia can’t be bothered to even tweet back an angry customer
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia You disabled our old address so I am now having to move my wife’s business computer and records at 10pm at night to the new address so she can work tomorrow. Your customer service agents haven’t got my name right once and you have mucked up provision of equipment at the new place
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia Shocking bad. We booked our old address to run until the 7th March and paid for a new account to start today at the house we are moving into so my disabled wife was not without internet.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia I took a walk to clear my mind and decided all the hassle isn’t worth it. So I just rang to cancel the TV order. If you’d honoured the original request, you’d be getting an extra £7/month from me (and probably more if I upgraded my channels). I can live without it though
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Davey Dug
(@Dug83) reported
from
West Bromwich, England
@virginmedia no tv or internet, what’s going on, charge a bomb then bang I’m left without services, 120 a month I pay for shit internet, 20 minutes holding time on the phone, JOKE
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MJ
(@MJ_Lorimer) reported
from
Birmingham, England
Thanks @virginmedia for renewing my contract for 12 months and then downgrading me and I loose all my HD channels! Your service is poor and unacceptable #virginmedia
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Steven Harris
(@Ste___H) reported
from
West Bromwich, England
@virginmedia Problems since Wednesday losing connection not a happy bunny
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Ben
(@GullyPlays) reported
from
Birmingham, England
And virgin is down again I’m sure this happens monthly...@virginmedia
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MJ
(@MJ_Lorimer) reported
from
Birmingham, England
I also can’t get anyone to help resolve this as “your closed” apparently @virginmedia
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia My complaint would be about the level of service (or lack thereof) provided by the manager who cancelled my original order, not pricing
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Kayleigh
(@kayweee) reported
from
Birmingham, England
Hi there @virginmedia my broadband keeps cutting out. Online it says no known fault but I’m having issues.I’ve tried to call but can’t get through.
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lorraine smith
(@lorraineesm) reported
from
Wolverhampton, England
@virginmedia your customer services are a joke spoke to 3 different people on the phone now half hour still on hold
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lorraine smith
(@lorraineesm) reported
from
Wolverhampton, England
@virginmedia your customer services are a joke half hour on the phone spoke to two different people being passed back and forth
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Aaron Maddocks
(@BcfcMaddocks) reported
from
Birmingham, England
@virginmedia i think your internet is possible the worst one out there at the moment; never works. Absolute shambles.
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Jillybrum
(@JillyBrum) reported
from
Birmingham, England
@virginmedia Phone and TV down in B24 area, wondering if the power cut immediately before was due to work you’re doing.
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia not pleased at all with your service. Despite three confirmation calls from you to me confirm what we needed, you have still not handled our house move correctly
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Sarah Duncombe
(@HelenD132) reported
from
West Bromwich, England
@virginmedia No broadband service, apparently. Status checker says everything is fine, but I'm not convinced. Could I DM my postcode please.
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Ben
(@GullyPlays) reported
from
Birmingham, England
I’m sick of my internet going down for half a day every week. Should get something for the inconvenience. @virginmedia
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Adam McDermott
(@admcdermott) reported
from
Dorridge, England
@virginmedia raised a complaint yesterday - promised a call back today but nothing. Calling customer services is so awful we've just lost hope.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Fforde 🖤🤍💜
(@SteveFforde) reported
@virginmedia This morning's was the tipping point for me, I've switched to @Plusnet, please could you get your call centre back up so I can cancel my contract!
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jon
(@jonboy196401) reported
@virginmedia Of course this has nothing to do with virgin orbit going bust, hmm.. maybe Mr Branson has dipped into the virgin media coffers to help out 😒 🤔
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Dishevelled and Despairing
(@TraumaPhDandMe) reported
@mckee_felicity @virginmedia Their post saying everything is fixed is full of people commenting saying their internet is down. 🙄
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Richy Morton
(@Fungedible) reported
@virginmedia Can't get on the website to report loss of service. Phone number not working. What's going on. Hope your Auto compensating is all.
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Simon Charlesworth🇺🇦
(@SP_Charlesworth) reported
@virginmedia This on top of you killing my email account and then losing all record of my complaint. What a company.
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Akram
(@akramkhalifah) reported
@virginmedia Well surely you have a NOC team and a P1 response plan. Broadband is a 24/7 service not 9-5.
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Jones
(@CorporalJonesie) reported
@virginmedia Listen, and understand. That Virgin tweet bot is out there. It can’t be bargained with. It can’t be reasoned with. It doesn’t feel pity, or remorse, or fear. And it absolutely will not stop, ever, until you are pissed off with the service.
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David Ingram
(@DavidIn81218115) reported
@virginmedia Broadband down in HP6 since at least 6pm. Unable to access your site to check status. 150 is also constantly engaged
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Jay Mavery
(@JayMavery) reported
@virginmedia It is absolutely disgusting... virgin media service for the costs U are taking every month your service is getting poor and poor with every month.... disgusting I paid every month to get 1gb speed and I do not have even half of this... rubbish
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charlie
(@7charlie_) reported
@hetroxyfn @virginmedia mate id take anything over this ****