Virgin Media Outage Report in King's Cross, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in King's Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in King's Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near King's Cross, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Tottenham, Paddington, Croydon, Acton, Ealing, Harringay, Hounslow, Islington, Cricklewood, Hackney, Lewisham, Hendon and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Enfield Town |
Internet | |
| London |
Internet | |
| Tottenham |
Internet | |
| Paddington |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near King's Cross, England
Latest outage, problems and issue reports in King's Cross and nearby locations:
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Charlotte Hall
(@Lotster911) reported
from
Tottenham, England
Just found out @virginmedia has been charging extortionate evening call rates on home phone but allegedly only have weekend call free ! Literally ripping people off ! Could have another mobile contract with what they charged for handful of calls to my blind elderly Dad- #bad
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Ok but I will try the first link first. As I want to resolve this on a high authority this is bad customer service
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Will Hide
(@Willhide) reported
from
Camden Town, England
@GillianRhys @virginmedia Ha - would never go back to them. We found them totally unreliable and their customer service was beyond a joke. (But thanks. And see you tomorrow!)
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EkkoCity®
(@ekkocitymusic) reported
from
Tottenham, England
@virginmedia We have tried diagnostics and it told us there was an issue. The broadband was working fine last week, nothing has changed. The router has not been moved or altered in any way. Either issue with the line or the router is faulty.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia All I want is someone as determined as you are in resolving the way I have been treated and the lack of service that I have not been provided with
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Shubhanga Prasad
(@shubhanga59) reported
from
Merton, England
@virginmedia 4. The store owner has better customer experience wisdom and allows me to take the package (after seeing my ID), but keeps the barcode on the package and asks me to text me the code when I receive it.
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🥴
(@iamkingkyla_) reported
from
Croydon, England
@virginmedia can you fix your WiFi I’m actually sick of this rubbish
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Shubhanga Prasad
(@shubhanga59) reported
from
Merton, England
@virginmedia 3. I now embark on a painful 55 min call with your customer service folks on phone, with no one able to trace what this 7 digit code is or why is it not mailed to me beforehand.
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
So we’ve waited 4 weeks for @virginmedia to install our TV and WiFi, telling us it’s been in the flat before, they get here finally and say it’s never been in the flat and we can’t have it! So they’ve left and we’re back to square one....
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia No I do not have a reference this has been going on since June of this year it's disgraceful how I am being treated poor management poor service
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MadeAmazing
(@madeamazing_) reported
from
Bromley, England
@virginmedia Well in talking to two of your customer service team they say you haven't. But two others say it has been!! Complete chaos. And terrible customer service.
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Nate Brown
(@NA_Brown) reported
from
Hackney, England
@virginmedia having real trouble with your broadband of late. Previously very intermittent. Now no connection at all. Your website doesn’t help either
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EkkoCity®
(@ekkocitymusic) reported
from
Tottenham, England
@virginmedia It says no known issues for my area. N8 0AT. But broadband router is flashing green saying “Access Denied” in the control panel
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MadeAmazing
(@madeamazing_) reported
from
Bromley, England
Nice to know @virginmedia are absolute animals towards old people. Not a care in the world. Just cutting off their phone line without considering the consequences & impact it could have on two elderly people. Sickening behaviour. My poor granny is so distressed.
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Raqibeh Baluch 🦋
(@Raqibeh) reported
from
Ealing, England
@virginmedia Wifi Network.. I’ve been resetting, restarting.. but nothing works.. its been 2 days now.. pls fix it Asap!
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Shubhanga Prasad
(@shubhanga59) reported
from
Merton, England
@virginmedia : honestly I am baffled by your customer experience! Had ordered a broadband connection and had to collect from a store nearby. 1. Address not given. No email, no text and not even available on the logged in section online.
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steven ereira
(@EreiraS) reported
from
London, England
@LoveMarbs7 @virginmedia @richardbranson @skytv_ Much appreciated for that email address, I will be firing off a email tomorrow. I'll give some home truths about her poor management
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katie
(@Katiewrightt1) reported
from
Croydon, England
@virginmedia waited 25 minutes before I got through and then your unfriendly staff member hung up on me whilst ‘searching for information’ 🤨🤨🤨. My internet never works and I’m getting 0 help....
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積ん読
(@GeirGulbrandsen) reported
from
Poplar, England
@virginmedia Just to let you know, as most evenings streaming video (even low-res) is really bad again. I know the product description is "up to...", but as you linked the other day you ha "minimum guaranteed bandwidth" that should be more than enough to watch a little bit of video. Very sad
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steven ereira
(@EreiraS) reported
from
London, England
@LoveMarbs7 @virginmedia Tell me about it this has been going on since June poor service poor management poor customer relation but they still want to take my monthly subscription
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Heather
(@MattchooLUFC) reported
@virginmedia Yes I had a complaint number but I tried to give it to them when I call and they don’t wanna know I feel really let down by virgin media no longer the company I thought you was 😑
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Emma Sullivan
(@emzee30) reported
@SamRSparrow @virginmedia Yes I'm in ramsgate and it went of at 230 and still nothing.. Phoned virgin to have phone put down on me too
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Bigger Than Before
(@thatsatanicpony) reported
@virginmedia Someone put my email address down as their contact details, I get their payment confirmation emails monthly. I tried to talk to you about it, but I'm not the account holder, so you never listened. :)
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Minix Artwork
(@MinixArtwork) reported
@SkyUK so virgin media has a 24hour service if there’s a problem- and sky seem to say tough luck when we have no internet which means no sky mini boxes. And no work for key workers who WFH. Good job 👍🏼
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Guy Topping
(@GuyTopp69) reported
@virginmedia when will we get internet back in Broadstairs, it has been down for over 12 hours now?
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Zoe Davies
(@ZoeDavi49423037) reported
Totally incompetent service from #virginmedia my mum recently moved house and decided to stay with #Virginmedia. What a mistake they cut her off, then sent her personal details to her ex husband! Total breach of GDPR regulations!
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Chris Wilmshurst
(@ChrisWilmshurst) reported
Virgin media has gone down at the same time 00:14 three days running! What the hell js wrong with this internet! @virginmedia
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DirectTech
(@DirectTechYT) reported
@ChrisWilmshurst @virginmedia I've heard nothing but bad things about Virgin media services from so many people all living in different areas. Yet to hear anyone have a positive experience.
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Chismo
(@chismo2701) reported
Virgin Media WiFi users, can we form a support group cos I actually can’t take this pain anymore 😭
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DRAG0Ntm
(@DRAG0Ntm) reported
@virginmedia what's going on with the Internet its been down since 2pm today in Kent